Social Media Marketing Success Stories: How Companies in 2026 Industries Drive Results

Loomly helped Sipindipity, LLC, a social media content agency, manage all social accounts in one place. Angel Holmes used Loomly... to schedule posts, track analytics, and collaborate with partners. The platform saved her significant time by consolidating tools and streamlining content creation. Features like real-time previews, hashtag suggestions, and post ideas made planning easier. Sipindipity saw improved efficiency and growth in social engagement.
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Iconosquare helps Coffey & Tea track social media metrics for tourism and hospitality clients. The agency uses Iconosquare daily to... monitor engagement, reach, and impressions. This data guides content creation and storytelling strategies across Facebook, Instagram, Pinterest, and LinkedIn. Iconosquare's analytics let Coffey & Tea focus on community reactions and improve performance. The team values authentic storytelling and uses metrics to refine their approach.
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Rallio helped Business Alliance, Inc. boost their social media presence. BAI saw a 67.2% increase in followers, growing from 12.2k... to 20.4k in one year. Daily post engagements jumped 78.9%, from 19 to 34 per day. Published posts rose by 31.4%, showing more consistent content. Rallio’s strategy positioned BAI’s brokers as thought leaders and expanded their online audience.
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Brandwatch helped Art of the Possible, a creative agency, improve their social listening and data analysis. The team switched from... an unreliable provider to Brandwatch for more accurate, transparent insights. Brandwatch’s tools made onboarding easy and integrated smoothly into their workflow. The agency now delivers faster, more trustworthy insights and saves time on reporting. They achieved a 95% pitch win rate for clients using Brandwatch.
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Brandwatch helped Art of the Possible, a creative agency, improve their social listening and data analysis. The team switched from... an unreliable provider to Brandwatch for more accurate, transparent insights. Brandwatch’s tools made onboarding easy and integrated smoothly into their workflow. The agency now delivers faster, more trustworthy insights and saves time on reporting. They achieved a 95% pitch win rate for clients using Brandwatch.
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Brandwatch helped Art of the Possible, a creative agency, improve their social listening and data analysis. The team switched from... an unreliable provider to Brandwatch for more accurate, transparent insights. Brandwatch’s tools made onboarding easy and integrated smoothly into their workflow. The agency now delivers faster, more trustworthy insights and saves time on reporting. They achieved a 95% pitch win rate for clients using Brandwatch.
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Collective 12 used Infegy Atlas to analyze Odell Beckham Jr. 's social footprint for endorsement matchmaking. The team leveraged sentiment...analysis and demographic data to guide brand partnerships. Their insights led to new deals for Beckham Jr. with brands like Moon, JAXXON, and Xbox. Collective 12 saw a 200% growth in client revenue and secured nine more athlete projects. Infegy Atlas enabled fast, data-driven decisions for client campaigns.
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Venture Suite used Madgicx to speed up their ad processes. They automated campaign management and audience testing. This helped them... save time and reduce the need for more staff. With Madgicx, they increased monthly ad spend by 287%. Website leads grew by 262% and sales rose by 244%. The agency now adds $1M-$3M per month to client revenues in under 6 months.
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Socialinsider gave WPP Media deep TikTok analytics and competitive social insights. The team closed data gaps in smaller markets like... Ireland. They used Socialinsider to support new business pitches and client retention. The platform made it easy to compare content and engagement over time. WPP Media shifted to fact-based strategy and justified software costs with paid competitive analysis. Socialinsider became a key tool for client work and business wins.
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Monitera helped Plasenta manage social media for its brands. Plasenta used Monitera to monitor brand reputation and respond to crises... 24/7. The team accessed instant reports on brand awareness and social media trends. Plasenta improved team efficiency and quickly solved customer problems. Their brands saw higher satisfaction from social media projects.
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MeetEdgar helped 181st Street Communications launch Lovebrook & Green, the first new British department store in a century. The agency used... MeetEdgar to schedule daily social media posts, building emotional engagement and brand loyalty. Instagram engagement rose over 1,000% above luxury retail benchmarks. Email performance was 60% higher than sector averages. Website engagement reached 93.5% during the Private View, with users spending over 2.5 minutes on site. The campaign focused on emotional storytelling, not urgency or discounts.
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Brand24 helped DIYMarketers track key metrics for their #BizapaloozaChat Tweet Chat. They measured reach, impressions, and social media interactions to... show sponsors the chat's impact. Using Brand24's analysis and comparison features, DIYMarketers increased sponsorship for their Twitter chat by 300%. The platform enabled them to benchmark performance and improve attendee engagement. Sponsor satisfaction and repeat sponsorships grew as a result.
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Agorapulse helped Seopoint, a digital marketing agency, cut its social media posting time by half. The team struggled to manage... hundreds of posts weekly using native tools, leading to long workdays. Switching to Agorapulse let them organize and schedule content faster, improving productivity. The platform's user-friendly interface and training resources boosted team skills and client satisfaction. Seopoint now relies on Agorapulse for campaign organization and ROI tracking.
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Connective3 uses BuzzSumo to track trending topics worldwide for their clients. They analyze content engagement and link potential in different... regions. BuzzSumo's tools help them spot backlink opportunities and newsjack viral stories. This lets them push out client campaigns and commentary quickly. One campaign for Black Tower Financial Management gained coverage in CNBC, The Telegraph, and ABC.
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Gain helped J. Walter Thompson Puerto Rico cut 3 to 4 back-and-forth email chains with clients each week. The agency... used Gain to manage content for multiple brands in one place. Team members now use Gain daily, eliminating extra tools for content creation. Clients see content previews before publishing, making feedback clearer. JWT Puerto Rico spends more time on brainstorming and client support thanks to streamlined workflows.
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VISIT FLORIDA used ListenFirst’s influencer marketing tools to build a data-driven influencer program. They identified the right influencers to partner... with using analytics. The team measured campaign performance with clear data. This helped them justify long-term partnerships and spending. Their influencer marketing strategy became more effective and accountable.
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Seraph used Awario to launch the digital campaign for The Independent Group. With Awario, Seraph tracked social conversations, measured sentiment,... and identified key trends. On launch day, the campaign website saw 160,000 users and over half a million visits in hours. Awario helped Seraph find influencers and manage social engagement. The campaign reached millions, with positive sentiment outnumbering negative reactions two to one.
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SocialPilot helped 50 Pound Social manage over 500 client accounts. The agency used to rely on email and Google Sheets... for content approval, which caused delays of up to two weeks. With SocialPilot, they now share post previews and handle revisions directly in the platform. This streamlined their workflow and shortened the client feedback loop. The team gained more time to onboard new clients and grow their business.
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Later helped Phoenix Creative run an influencer marketing campaign for Trident Gum at 7-Eleven. The campaign used Instagram and TikTok... to reach Gen Z and Millennial shoppers. With half the expected budget, Later sourced micro- and macro-influencers and managed negotiations. The campaign produced 70 pieces of content, drove 1.7 million impressions, and generated 5,200 clicks. The average engagement rate was 7.7%.
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Your Social Team used Canva templates for Instagram Reels to boost engagement on testimonial posts. They created 24 customizable Reel... Testimonial designs, including GIFs, to share client feedback more effectively. The templates were based on their own ads and sales posts that drove the most sales and engagement. This approach helped them quickly make Reels and maximize the reach of social proof on Instagram. The solution made it easier to post testimonials and attract more attention.
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RecurPost helped DIGITAL IVAN boost engagement consistency by 40%. Ivan Jimenez used recurring content queues and analytics to keep posts... visible and drive steady growth. The platform resurfaced proven content, increasing reach per post by 3–5 times. Automation allowed Ivan to maintain a strong online presence even during busy periods. This led to more brand audits, sales, and collaborations for his ventures.
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Postfity helps Wobuzz, a social media agency led by Monika Czaplicka, save time by scheduling posts for clients across Facebook, Instagram, and Twitter. Monika uses Postfity... to manage multiple accounts without switching platforms. The simple interface and automation features make daily work easier. Wobuzz relies on Postfity to streamline social media management for its clients. This boosts efficiency and supports better brand image management.
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Purple Strategies uses Quid to quickly analyze large data sets. The team finds insights faster and tailors solutions for each... client. Directors Sedale McCall and Kiana Hurley say Quid helps them prepare for election cycles. The platform supports custom research and deep analysis. Purple Strategies values speed and flexibility in delivering client insights.
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Kicksta helped Raindrop Marketing, a San Diego agency, save 15 hours per week on Instagram automation. The team used Kicksta... to connect with the right Instagram users, boosting client engagement and brand visibility. Raindrop’s social media manager no longer spends hours gaining followers. The agency now focuses more on client needs and creative strategy. Instagram growth now drives sales and deeper brand connections for their clients.
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The Loop Marketing used Kontentino to speed up client approval times by 50%. Before Kontentino, they relied on email for... multi-level approvals, which was slow and complicated. With Kontentino, the agency now manages client feedback and approvals in one place. The live post preview feature helps clients see content layouts easily. This change made their work faster and improved client satisfaction.
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Audiense helped Convosphere find 300 micro-influencers for a CBD ecommerce client. Strict UK ad rules made it hard to promote... CBD products online. Convosphere used Audiense to filter influencers by interest, bio, and location. They focused on wellness, sports, indulgence, and pets. The process led to authentic influencer partnerships and successful campaign promotion.
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Digimind helped MRM//McCann Singapore use social media listening. The agency created content for the Hershey’s Happygrams campaign. They focused on... customer needs using social media intelligence. The solution supported content that connects with people. The case shows how social listening tools help agencies build better campaigns.
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Statusbrew helped Timely Ltd. , a large social media marketing agency in Japan, manage over 10 social profiles per client...from one dashboard. Timely used Statusbrew's user-friendly interface and analytics to cut training costs and show ROI to clients. The platform's visual reports made it easy for Timely to prove results. Timely's six managers handled all content publishing and analytics efficiently. The Content Pool UI improved collaboration with clients for new social posts.
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RiteKit tools help CLASS Digital Marketing boost social ROI in real estate marketing. They use RiteForge, RiteBoost, and Rite.ly to... manage social media for investment properties in Australia. Auto hashtags and link shortening save time. Rite.ly CTAs drive leads by sending people to landing pages. They see up to an 8% click-through rate on some campaigns.
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Boosterberg helped Kremsa Digital automate post boosting on Meta, cutting manual effort and human costs by 87%. In a three-year... campaign for an automotive importer, Kremsa achieved over 25 million impressions and created nearly 2,000 ads automatically. For a six-month campaign in the tricycles and motorcycles segment, they reached up to 3 million impressions with 115 ads, reducing manual work by 85%. Kremsa now saves 30–40 hours each month, focusing more on strategy and performance. Boosterberg delivers efficient, scalable results for marketing agencies.
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SocialHP helped Turbonomic onboard their entire workforce overnight. The company saw an 84% increase in employee adoption. Turbonomic reduced overall... costs by 63% with SocialHP. Employees shared more content in one week than in the entire previous year. The management team used SocialHP to boost sales and marketing reach through employee advocacy.
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Feedalpha helped an IT professional manage multiple social media accounts. The automation feature let them schedule posts across platforms, saving... time and effort. They used analytics to find the best times to post and improve engagement. Content recommendations made it easier to share relevant posts. The unified dashboard let them control Facebook, Twitter, Instagram, and LinkedIn in one place.
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HERE used Pulsar’s social media research to understand why more men than women used their navigation app. The team analyzed... social media to find gender differences and customer needs. They combined these insights with focus groups. This helped HERE identify ways to make their product appeal to more women. Social media data guided their product development and innovation.
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Mention helped 1 Second Everyday spot a surge in South Korean Instagram users. The team quickly translated ads to Korean,... targeting this new audience. Mention’s analytics revealed market trends they would have missed. Influencer scores let them find and engage top advocates fast. The app improved its marketing strategy using Mention’s insights.
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Darwinbox used HubSpot to unify sales and marketing data across global markets. They eliminated data silos and improved team collaboration.... HubSpot enabled a 25% increase in operational efficiency and 30–35% annual growth in their marketing database. The platform helped Darwinbox scale faster, plan better, and expand internationally. HubSpot became the backbone of their sales and marketing strategies.
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Zoho Expense helped Plivo speed up expense reporting. The old paper-based process took almost two weeks and frustrated the accounting... team. With Zoho Expense, employees could submit expenses easily and managers could review reports quickly. Credit card integration removed the need for paper receipts. Advanced analytics gave the accounting team clear insights into spending. Automation saved time and made reimbursements faster.
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subterraneanwebZ used Elgg to build Post Wall, a social network platform. They created a Twitter-like experience with features like news... feed, user timeline, and social login. The solution included auto-crossposting, direct messages, and responsive design. They added crypto wallet login and web3 tools. Users praised the platform for its functionality and design.
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BytesView used its sentiment analysis solution to study public opinion on COVID-19 vaccines, focusing on Pfizer and Moderna. The team analyzed... 1 million tweets from March to April using text analysis models. They cleaned and processed the data, then applied sentiment analysis, topic labeling, and keyword extraction. The goal was to help government officials and policymakers understand public concerns. This research aimed to support better planning for mass vaccination drives.
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BytesView used its sentiment analysis solution to study public opinion on COVID-19 vaccines, focusing on Pfizer and Moderna. The team analyzed... 1 million tweets from March to April using text analysis models. They cleaned and processed the data, then applied sentiment analysis, topic labeling, and keyword extraction. The goal was to help government officials and policymakers understand public concerns. This research aimed to support better planning for mass vaccination drives.
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Sococo helped World Wide Technology move to a virtual office. The company needed to hire more people and work with... clients in new ways. Sococo made it easy for teams and clients to meet online from anywhere. WWT sped up its recruitment cycle by 12–24 months and hired top talent worldwide. The virtual office improved communication, saved money, and supported different work styles. Teams now connect faster, train clients remotely, and keep projects moving without delays.
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Findlay Hats uses Publer to manage their social media presence. They reach millions of people on Instagram, TikTok, and Facebook.... Publer helps them stay consistent with posting. The tool supports their community growth. Findlay Hats relies on Publer to organize and schedule content across platforms.
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Petit Bateau used Fastory to launch a mobile-first marketing campaign. They wanted to improve engagement and drive web-to-store results. Fastory's... platform let them create interactive contests and use a chatbot to qualify leads. The campaign achieved an 86% engagement rate. The bot doubled the number of opt-ins compared to traditional campaigns.
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EmbedSocial helped Grace Loves Lace show real-time Google reviews on all their websites. The team used one dashboard to display... live feedback for every boutique and region. 70% of boutiques saw more clicks on the 'Book Appointment' button. Some locations had up to 87% more booking clicks. The solution needed almost no ongoing management. Brides felt more confident booking after seeing real stories from other brides.
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Safari Sun used Vention to automate their manual hat picking process. They faced limited floor space and frequent picking errors.... With Vention's hardware and software, they built a custom 3-axis gantry in eight weeks. The team self-programmed the solution using Python, despite little experience. Results included fewer picking errors for 300+ SKUs, 10-minute training, and reallocation of 4 full-time employees.
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Safari Sun used Vention to automate their manual hat picking process. They faced limited floor space and frequent picking errors.... With Vention's hardware and software, they built a custom 3-axis gantry in eight weeks. The team self-programmed the solution using Python, despite little experience. Results included fewer picking errors for 300+ SKUs, 10-minute training, and reallocation of 4 full-time employees.
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Safari Sun used Vention to automate their manual hat picking process. They faced limited floor space and frequent picking errors.... With Vention's hardware and software, they built a custom 3-axis gantry in eight weeks. The team self-programmed the solution using Python, despite little experience. Results included fewer picking errors for 300+ SKUs, 10-minute training, and reallocation of 4 full-time employees.
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inBeat used its ad mockup generator and influencer network to help PUMA run a sequential storytelling ad campaign. The campaign used... three Instagram Stories and a Reel to guide viewers from awareness to action. The first story introduced an exclusive discount, the second showed a barcode for in-store use, and the third created urgency about the offer ending. The final Reel summarized the offer and store locations to drive conversions. This approach helped PUMA engage users and push them to act.
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Cool Tabs powered TOUS's international Valentine's Day campaign across Facebook and physical stores. The campaign reached over 13,000 participants in... Spain, Portugal, Mexico, and the USA. Fans followed clues on Facebook to win exclusive jewelry, while in-store buyers entered codes for instant prizes. TOUS saw high engagement and waiting lists for the special jewel. The brand credits Cool Tabs for easy campaign management and strong customer support.
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Storyclash helps Yepoda find and track influencers who match their brand. Yepoda uses Storyclash to analyze Instagram content over time.... This lets them pick influencers who fit their values. The tool also helps them monitor influencer activities and discover new trends. Yepoda relies on Storyclash for influencer marketing and market research.
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Dash Social helped Bondi Sands boost TikTok video views by 5x and shares by 8x. Instagram engagement rate grew 4x.... The team used Dash Social to centralize campaign planning and reporting. They tested content quickly, optimized posts, and used creator partnerships to drive results. Community feedback and UGC powered new campaigns and product launches.
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listening247 helped a leading luxury watch manufacturer find 513,000 potential customer leads. The brand used social listening to analyze over... 41,794 posts, refining them to 4,423 relevant commercial interactions. This gave the company new insights into market trends and consumer views. The brand improved its image as elegant and good value. Direct engagement with leads boosted conversion chances and customer relationships.
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GasBuddy and Foursquare helped a leading CPG energy drink brand boost awareness for a key SKU. The brand used a... BOGO offer to drive store visits and partnered with Foursquare for location-based measurement. The campaign reached 1.76 million consumers and achieved a 29% behavioral visit lift. It generated 306,000 visits at a cost of $0.24 per store visit. This shows strong results in retail marketing and location data analytics.
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HypeAuditor helped Moon Magic automate influencer vetting, cutting analysis time in half. The e-commerce jewelry brand used influencer discovery, outreach,... and campaign management tools. This let them quickly find authentic influencers and create detailed reports. The marketing team boosted productivity and expanded to new brand ventures. All influencer data is now easy to access and share, streamlining their influencer marketing.
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PeeBuddy used social media monitoring and social listening to improve their brand. The portable female urination device brand wanted to... make it easier for women to use public restrooms. They used analytics and influencer discovery to track feedback and mentions. This helped PeeBuddy understand customer needs and improve marketing. Social media intelligence tools supported their growth in the consumer goods market.
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Roialty OneCustomer helps Artsana Group profile customers using social data. The platform integrates with their digital presence. It uses micro-segmentation... to improve customer experience. Artsana Group enriches CRM with social insights. They deliver more relevant content and offers. The solution supports better marketing and loyalty.
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Socioh's Smart Switch helped Brümate boost Black Friday sales with dynamic Facebook ads. Brümate used branded catalog templates and scheduled... daily design changes for BFCM. The rotating visuals and offers kept shoppers engaged and reduced creative fatigue. The team scheduled all ad changes in advance, saving time and effort. Socioh enabled Brümate to showcase their brand identity and increase engagement during peak promotions.
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Chingari used the Conviva measurement analytics pipeline to improve their streaming business. The platform gave Chingari deep analytics across their... enterprise. Continuous measurement helped Chingari optimize their service. This led to ongoing growth for their streaming platform. Chingari relied on Conviva to drive digital transformation and better user engagement.
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Atlas Obscura used OpenMoves to boost online sales for trips and courses. OpenMoves managed PPC campaigns on Google Ads and... Facebook/Instagram. Atlas Obscura saw a 70% year-over-year increase in ecommerce revenue in Q1 2022. Ecommerce conversion rates doubled, and user engagement from Google Ads improved by 100%. Over 20 million users were reached profitably on Facebook and Instagram.
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MPL used Viral Pitch for influencer marketing. The campaign focused on brand promotion through social media. Viral Pitch managed content... strategy and video production. The agency also handled end-to-end campaign management. MPL aimed to boost brand awareness and engagement. The case highlights strategies for successful influencer campaigns.
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Khoros helped Sky handle a 500% spike in community posts during the COVID-19 pandemic. Sky used Khoros to build community... messaging, letting advisors address complex account-based queries. Engagement on Sky’s community more than doubled from 2019 to 2020, with new discussions up 128%, new answers up 119%, and badges up 617%. Customers who viewed answered content were 21% less likely to call, saving Sky over $150k per year. Sky’s community transfer rate was about one-third that of other digital properties.
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Khoros helped Sky handle a 500% spike in community posts during the COVID-19 pandemic. Sky used Khoros to build community... messaging, letting advisors address complex account-based queries. Engagement on Sky’s community more than doubled from 2019 to 2020, with new discussions up 128%, new answers up 119%, and badges up 617%. Customers who viewed answered content were 21% less likely to call, saving Sky over $150k per year. Sky’s community transfer rate was about one-third that of other digital properties.
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Mish Guru helped Rhythm & Vines boost engagement at their summer music festival using Snapchat. They created a paid geofilter... for attendees and collected user generated content with Mish Guru. The campaign got over 1 million geofilter views, 21,767 opens, and 14,130 uses. Rhythm & Vines received more than 2,000 pieces of user content. The mix of paid and organic stories drove high brand visibility and user action.
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Flye used social insights to help LOCKN’ Festival improve their marketing. They analyzed online audiences to find out what fans... like and where they spend time. The team identified key platforms, venues, brands, and artists that fans follow. The project finished in days and needed no extra software or hardware. LOCKN’ Festival made better marketing decisions, increased ticket sales, and learned more about their audience. The sponsorship team found new brand partners for the next festival.
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Yext helped Fitness First boost its online visibility. The company saw a 31% increase in clicks on its listings in... one year. Clicks to the website grew by 51%, and clicks for directions rose by 25%. Fitness First improved its review response rate from 32% to 60%. The average rating of its locations also increased by 0.1 stars. Yext made it easy to update store data and respond to reviews across platforms.
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Interactions IVA helped a global athletic brand save 7 million agent minutes in one year. The company automated 26% of... calls and achieved an 83% self-service success rate. The solution supports 28 countries and six languages, handling four major service lines. Customers now get seamless, personalized support while agents focus on complex needs. The brand delivers a unified customer experience worldwide.
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Tailwind Ads helped Home Stitchery Decor boost monthly website traffic from 255 to 1,500 views. The business used Tailwind’s AI... ad technology to automate ad creation and optimize campaigns. This led to more visitors and higher engagement on their Shopify store. The owner received expert support and actionable site improvement tips. Some of the new traffic converted into sales, supporting business growth.
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Swamp Fox Bookstore used Sendible to create engaging content for their online store. The bookstore wanted to boost online sales... and drive more website traffic. With Sendible, they managed social media posts and scheduled content easily. This helped them reach more customers and inspire purchases. The result was increased online sales and more visitors to their site.
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PromoRepublic helped Metcash improve local marketing for over 400 independent retailers. Metcash faced challenges with fragmented digital visibility across its... IGA, IGA Local Grocer, IGA Plus Liquor, and Supa Valu brands. PromoRepublic enabled tailored local activation on Facebook, Instagram, and Google. This solution kept every store visible and active online. The partnership focused on the Food & Grocery and Liquor divisions.
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bc. lab monitor gives Otto Group daily morning briefings on trends and topics from online media and social networks. The...retail giant uses these updates to guide content strategies and communication campaigns. The solution tracks over 50 brands, analyzing sentiment and summarizing key posts by 10 a.m. each day. Otto Group can spot trends and crises faster and make quick decisions for all its brands. The tool supports dynamic media monitoring and crisis detection.
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Sotrender helps Pepco Romania organize and analyze social media data. The team uses Sotrender for reporting, analytics, and tracking key... metrics like top posts and fan base growth. They save time by having all social media insights in one place. Monthly reports help improve content and campaign strategies. Competitor analysis features support better planning and benchmarking.
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Facelift helped Schott AG manage its global social media presence. Schott used Facelift to centralize operations and keep brand messaging... consistent. The platform made it easier for teams to work together and track engagement. With Facelift Data Studio, Schott gained deep analytics and competitor insights. Schott saw cost savings, better efficiency, and higher engagement rates. The company improved brand perception and internal communication.
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Electroimpact adopted Dassault Systèmes' 3DEXPERIENCE platform to meet customer demands for a more integrated digital design environment. The platform, including... CATIA and DELMIA, improved team collaboration and operational efficiency. Electroimpact integrated 3DEXPERIENCE with Microsoft Dynamics 365 for seamless data exchange. This helped standardize products, reuse designs, and boost productivity. The solution supports Electroimpact’s leadership in aircraft manufacturing equipment and positions them for future industry initiatives.
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MSI used quintly to track and analyze social media marketing across 120 countries. They managed over 200 profiles and needed... better analytics to measure campaign performance. With quintly, MSI saved 2 hours weekly and saw a 30% increase in conversion. The platform helped them benchmark against competitors and prove ROI. MSI valued quintly’s data quality, customization, and customer support.
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3M used Sprinklr Social to improve its social media strategy. The company faced slow response times and inconsistent social media... moderation across regions. Sprinklr provided a scalable, AI-powered solution that unified customer care and brand engagement. 3M achieved a 90% reduction in case response time and a 75% reduction in SLA. Customer satisfaction and brand engagement increased worldwide.
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3M used Sprinklr Social to improve its social media strategy. The company faced slow response times and inconsistent social media... moderation across regions. Sprinklr provided a scalable, AI-powered solution that unified customer care and brand engagement. 3M achieved a 90% reduction in case response time and a 75% reduction in SLA. Customer satisfaction and brand engagement increased worldwide.
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3M used Sprinklr Social to improve its social media strategy. The company faced slow response times and inconsistent social media... moderation across regions. Sprinklr provided a scalable, AI-powered solution that unified customer care and brand engagement. 3M achieved a 90% reduction in case response time and a 75% reduction in SLA. Customer satisfaction and brand engagement increased worldwide.
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Verint Financial Compliance helped Ninety One, a global asset manager, unify compliance recording across 18 offices. The solution supports over... 950 regulated users and automates daily infrastructure checks, saving three hours each morning. Ninety One reduced user provisioning time from weeks to minutes. The platform ensures financial compliance, reduces liability, and improves operational oversight. Ninety One went live in just three days, meeting strict regulatory and operational needs.
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Swiss Life Select Austria used Swat. io to manage social media planning and community management. The team needed a tool...to handle multiple locations and scale their content. Swat.io helped them plan posts in advance and reschedule easily. The platform made collaboration simple with internal notes and a central calendar. Community management improved with a shared inbox and clear workflows. All social media tasks are now managed in one place.
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Oktopost helped Capco boost social recruiting. Capco grew its employee advocacy program from 50 to over 600 advocates in 18... months. Advocates reached 13 million people and drove high engagement. Social shares by employees converted visitors to career searches at 51.7%, compared to 3.93% for paid ads. Capco used Oktopost to track conversions and motivate employees to share content.
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Resolver’s enterprise GRC platform helped Ninety One, a global asset management firm, replace manual, fragmented risk processes. The firm unified... governance, risk, and compliance functions after separating from Investec Bank. Resolver’s no-code solution enabled automation, customization, and improved transparency. Ninety One saw faster risk response, better data integrity, and a shift to proactive risk management. The platform empowered teams to innovate and adapt as business needs changed.
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Bloomberg L. P. needed a better way to visualize financial timeseries and discrete events for investment decisions. Their old method...could not handle many event types and caused clutter. They designed a new scalable visualization that organizes large volumes of event data on a single screen. This solution helps users quickly see links between events and price changes. It supports fast, real-time updates and fits into Bloomberg's high-speed workflow.
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inQuba Journey Orchestration with WhatsApp helped a multi-national investment and insurance company boost client engagement and portal registration. The company used... personalized WhatsApp dialogues and nudges to guide clients through onboarding. Verified WhatsApp messages increased trust and response rates. The solution achieved message read rates as high as 90% and engagement rates above 40%. This approach improved customer engagement and drove higher conversion.
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CliniClowns used Spotler Engage to improve their social media and webcare operations. They combined professional agents and volunteers to monitor... and respond to messages seven days a week. The platform helped them deliver positive engagement, manage live chat during campaigns, and quickly address requests from parents and care institutions. Spotler Engage enabled efficient teamwork, direct publishing, and real-time sentiment monitoring for better service and storytelling.
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Dataminr's First Alert platform gave Pact and Save the Children real-time updates during the Sudan crisis. Both organizations used these... alerts to plan and execute safe evacuations for their staff in Khartoum. Before Dataminr, they relied on delayed local updates. With First Alert, they received instant information about threats and safe routes. This helped them avoid danger and coordinate with teams quickly. Real-time data was key to protecting humanitarian workers during the conflict.
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WWF used Coosto to improve its content strategy and boost social media engagement. The marketing team needed a user-friendly tool... to analyze data and reach a wider audience. Coosto's dashboards and reports helped WWF create impactful posts and respond quickly to online conversations. Engagement on platform X rose by 147.5%, and TikTok engagement jumped by 811%. TikTok impressions increased by 1478%. Coosto also helped WWF optimize post timing for greater reach.
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St John Ambulance used Microsoft Advertising's Copilot and Ads Studio to boost creative agility and scale. They applied generative AI... to quickly create custom ad visuals, saving time and reducing manual design work. The team saw a 22% increase in click-through rate, a 30% rise in return on ad spend, and over 50% more clicks. AI-powered tools helped maintain brand consistency and reach wider audiences. St John Ambulance overcame resource constraints and improved campaign performance with automated creative production.
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Keyhole's social media analytics tools help World Wildlife Fund (WWF) track and analyze social media campaigns. WWF uses Keyhole to... monitor brand mentions and measure engagement. The analytics help WWF understand the impact of digital initiatives. This lets them optimize content strategies and boost audience engagement. Keyhole supports WWF in improving their social media performance.
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Buffer helps Barry Greene, a jazz guitar professor, share daily music lessons across Facebook, Instagram, TikTok, and YouTube. He saves time... by uploading content once and letting Buffer post to all platforms. Buffer's hashtag manager and scheduling features let Barry plan up to six days of content in advance. This workflow gives him more time to teach and create music. Buffer keeps his social media process simple and consistent.
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Practina AI helped Ironclad Trucking Academy double website conversions in three months. The academy reduced bounce rate from 65% to... 40% and cut cost-per-lead from $100 to $60. Social media engagement grew by 75%, and enrollments rose 35% after launching multilingual ads and review widgets. Practina's digital marketing tools improved lead generation, brand trust, and student diversity.
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Mentionlytics helped Aristotle University of Thessaloniki train MSc students in digital marketing. Students used Mentionlytics for brand monitoring, competitor analysis,... and sentiment analysis. The platform's AI Mention Clustering and Share of Voice features gave students hands-on experience with real marketing data. Students learned to spot online crises and benchmark brands. Professors and students praised Mentionlytics for its ease of use and powerful analytics.
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Jatheon helped Fontana Unified School District fix slow and glitchy email archiving. The old system made it hard to find... emails and took days to search. Jatheon made the switch easy with strong support and clear steps. The new platform is faster and easier to use. Staff can now handle requests quickly and restore emails with better search tools.
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Jatheon helped Fontana Unified School District fix slow and glitchy email archiving. The old system made it hard to find... emails and took days to search. Jatheon made the switch easy with strong support and clear steps. The new platform is faster and easier to use. Staff can now handle requests quickly and restore emails with better search tools.
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BrandBastion helped Wildgrain boost engagement by 84% on Facebook and Instagram. Wildgrain saved 126 hours each month by automating social... media moderation and replies. The team used BrandBastion’s smart inbox to manage all comments and messages in one place. Real-time sentiment analysis guided product launches and marketing. BrandBastion’s 24/7 moderation kept Wildgrain’s online community safe and positive.
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Kraft Heinz saw its stock price fall by 27% after failing to meet consumer demand for healthier snacks. The company reported... a $10.2 billion loss in 2018. Analysts linked these results to Kraft Heinz not adapting to new healthy snacking trends. Radarr analyzed social media, Google search, and business data to uncover these insights. The case highlights the importance of tracking consumer trends in the food industry.
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Nestlé used StatSocial to measure the sales impact of social and influencer marketing. They matched audiences exposed to DiGiorno and... Hot Pockets campaigns with purchase data over 150 days. Exposed audiences spent up to 25.3% more than non-exposed groups. Influencer audiences showed less impact than Nestlé’s own social channels. StatSocial helped Nestlé attribute real ROI to social campaigns and refine future targeting.
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Miappi helped Diageo boost engagement on Malts. com by integrating a social wall with content from Facebook, Twitter, and YouTube....Diageo wanted to see if social media could increase user engagement and e-commerce basket size. After using Miappi, dwell time on the site increased by 225%. The click-through rate on social posts was 2.3 times higher than industry online ads. Miappi turned Malts.com into a key driver for conversions and improved digital ROI.
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Minter. io helped LoveRaw improve their Instagram stories highlights. LoveRaw used branded recipes, career posts, behind the scenes content, Q&A,...and wallpapers to engage followers. The highlights used strong branding, swipe up links, and creative visuals. This made it easier for customers to find information and connect with the brand. LoveRaw built trust and encouraged sales through these Instagram features.
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Talkwalker helped Hong Kong Airlines turn a social media crisis into a PR win. The airline faced backlash over ticket... pricing errors. Using real-time social listening, they monitored negative comments and responded within hours. Engagement increased by 4,900% after their quick action. The case compares their response to British Airways' handling of a similar issue.
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Reconcilor and LiveMine were implemented at Bellevue Gold Limited to improve mining data management. The company faced challenges with multiple... data sources and tracking mine compliance. Reconcilor streamlined reconciliation and enabled routine data validation. LiveMine provided real-time data collection and improved operational productivity. The integration led to better stockpile management and higher data accuracy across mining operations.
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Opulence Global used the Retortal platform to help thousands of luxury goods sellers. The platform launched in 2023. Sellers gained... access to new digital assets. This helped them grow their business around the world. The case highlights the impact of digital tools for global business expansion.
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BirdSeed Video Showcase helped Eikonikos increase their leads by 4 times. The tool fits well into their workflow and is... easy to enable or disable as needed. Eikonikos used BirdSeed to connect with website visitors and improve engagement. The flexibility of BirdSeed allowed them to use only the tools they needed. Leonard Wolff, a developer at Eikonikos, shared this result.
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NewzSocial helped TiE boost attendance at TiECON. The case study details how TiE used NewzSocial's platform to promote their event.... The solution focused on amplifying event reach and engagement. Results included increased event participation. The story highlights the impact of social media marketing for events.
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Vertical IQ helped Regional Bank transform client relationships and boost business loans since 2012. Bankers use Vertical IQ's industry insights... to prepare for meetings, saving over an hour per call. The platform supports prospecting, relationship building, and client retention. Bankers gain confidence to approach new industries and win new business. Quarterly updates and local profiles help maintain and expand client connections. Regional Bank has relied on Vertical IQ for more than a decade.
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Eurocaja Rural used Twitter's Trend-Takeover+ to raise awareness about financial exclusion in rural Spain. The campaign featured a video with... actor José Mota and the hashtag #EncuentraTuMotivo. In just 24 hours, the campaign reached over 10.9 million impressions and 1.36 million video views. The hashtag became the top trend in Spain on launch day. Eurocaja Rural increased brand awareness and sparked conversations about financial support in rural areas.
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Santander Río Bank uses Meltwater to monitor brand mentions across news and social media. The communications team tracks sentiment and... shares real-time alerts using the mobile app. Meltwater's analytics help them understand public perception and guide messaging. Shareable dashboards keep all stakeholders informed. The bank credits Meltwater with helping them respond quickly to potential threats and manage their reputation.
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Santander Río Bank uses Meltwater to monitor brand mentions across news and social media. The communications team tracks sentiment and... shares real-time alerts using the mobile app. Meltwater's analytics help them understand public perception and guide messaging. Shareable dashboards keep all stakeholders informed. The bank credits Meltwater with helping them respond quickly to potential threats and manage their reputation.
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Santander Río Bank uses Meltwater to monitor brand mentions across news and social media. The communications team tracks sentiment and... shares real-time alerts using the mobile app. Meltwater's analytics help them understand public perception and guide messaging. Shareable dashboards keep all stakeholders informed. The bank credits Meltwater with helping them respond quickly to potential threats and manage their reputation.
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Missinglettr helped Amplio Coaching save at least five hours each month on social media marketing. Helene, the co-founder and CMO,... used Missinglettr to automate content campaigns for blog posts and videos. Between January and March, Amplio Coaching saw a 42% increase in new users. The platform made it easy to share relevant content and engage their millennial audience. Helene recommends using Curate to match content to the right categories and boost engagement.
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ContentStudio helped True Life Purpose Now save $500–$1,000 each month by automating social media tasks. The team increased efficiency by... over 50% and kept a steady posting schedule. They used unified calendars, bulk scheduling, and a social inbox to manage all accounts. Website traffic went up, and their reach and follower count grew by 25%. ContentStudio made it easy to track performance and engage with their audience.
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phpFox helped Christian Coaching Network (CCN) launch a digital community for faith-based coaching. Oliver Ranft needed an affordable, user-friendly platform... to connect members and manage coaching groups. phpFox provided built-in features, easy navigation, and customization without coding. CCN grew quickly, reaching over 3,118 posts and 28,214 comments. Members found the platform easy to use and highly engaging.
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Day One helps Katie Seaman, a mindfulness coach, support her well-being and growth. She uses the app daily for journaling... and self-reflection. The app lets her process emotions and log important moments. Katie finds it easy to stay present and connected to her values. Day One is a trusted tool in her personal and professional journey.
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Pictory helped Andrew Low, a business coach, boost his social engagement and reach. He used Pictory's AI video generator to... turn text into engaging videos for social media. This made his content more dynamic and easy to share. As a result, Andrew saw improved engagement with his audience. Pictory's features helped him save time and create professional videos quickly.
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Yenibiris. com used RADAAR to improve its social media management. The team saved 80% of their time by automating content...scheduling and publishing. They used features like the Special Days Calendar and Best Time to Post to boost engagement. The Social Media Inbox helped them manage all messages in one place. Quick Replies and translation tools made responding faster and easier. RADAAR's task manager improved teamwork and reduced errors.
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Planable helped Rakuten Viber streamline social media collaboration for its global teams. Before Planable, Viber's marketing teams struggled with scattered... workflows, email approvals, and content mistakes. With Planable, all teams now coordinate, review, and publish content in one place. This reduced errors, improved brand consistency, and saved time. Local teams can propose and target content, while global teams maintain oversight. Planable's platform brought peace of mind and efficiency to Viber's social media operations.
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Sprout Social used its Employee Advocacy platform to boost brand reach. After the president shared an article, employees shared it... 87 times, reaching nearly 233,000 people in just six business days. The program increased brand awareness and employee engagement. Executive involvement and incentives drove participation. The platform helped track key metrics and prove ROI.
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Post Planner used its own app to grow a Facebook page about rock climbing from zero to 147,000 followers in just over a year. The founder started... by building a passionate online community before launching a business. He used Post Planner to find, organize, and schedule high-quality visual content. Facebook ads targeted fans of famous climbers and magazines, helping acquire 125 new fans per day at $0.08 each. Consistent posting and precise ad targeting drove rapid audience growth and engagement.
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SocialDog helped Unistyle株式会社 improve their Twitter (X) marketing. Unistyle wanted to increase website visits from social channels and reduce reliance... on SEO. They used SocialDog to manage multiple accounts, monitor keywords, and automate follow management. This made their Twitter operations faster and more efficient. As a result, sessions from social media increased, and Unistyle saw clear business impact from their social efforts.
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Fox TAS helped Global Answer 24/7 grow from 50 to 500 calls per day. The company replaced outdated systems with... a managed, scalable solution. This reduced operational burden and improved call handling. Global Answer 24/7 expanded into five international markets. The new system enabled accurate billing and faster response times. The company also launched First Point AI, a voice AI solution for businesses.
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Hopper HQ helped Sarah Heriot, a solo entrepreneur, manage social media for two businesses. She used to spend hours manually... posting content across Instagram, Facebook, LinkedIn, and YouTube. Hopper HQ let her schedule posts in bulk and manage all accounts from one dashboard. She saved the cost of hiring a virtual assistant by automating her workflow. Sarah now keeps a consistent online presence and has more time to focus on her business and community.
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Too Good To Go used Sociality. io to manage social media across 20+ countries. The team needed a simpler tool...after outgrowing their old platform. Sociality.io made scheduling, approvals, and analytics easier for global teams. The onboarding was smooth and fast. Teams now track engagement and manage conversations more efficiently. Sociality.io helps Too Good To Go keep their social media consistent and collaborative worldwide.
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Reputation helped Duncan and Todd Group manage feedback from Google, Trustpilot, and Glassdoor in one place. The group saw a... 79% increase in review volume and a 4.7/5 star rating, up from 4.5. Their review response rate rose to 93%, and 94% of feedback was positive. Google listing clicks jumped by 1300%, and listing views increased by 800%. Duncan and Todd strengthened their online presence and patient engagement with Reputation's platform.
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SmarterQueue helped Healthy Stuff Online Ltd manage over 50 social media accounts with just one person. Before, their team spent... hours manually posting and planning content. With SmarterQueue, they save time, money, and effort. The platform's "Find Content" and "Analytics" features made scheduling and sharing posts easy. Traffic to their website increased, and revenue from this traffic covers the cost of SmarterQueue. The marketing team now works more efficiently and recommends SmarterQueue for businesses with many social accounts.
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Juicer. io helped Saini Eyecare boost homepage engagement by 47%. The team embedded their Instagram feed on their website. This...made the site feel more lively and current. Visitors spent 20% more time on the homepage. The integration built a stronger link between their website and social media. Saini Eyecare saw more patient interest and trust.
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Lately’s AI-powered social content platform helped Signify double their social media metrics. Signify reduced social copy creation time by 85%... and cut copywriting costs by more than half. The platform automated content creation and scheduling, boosting engagement by over 110%. Average reach per post grew by more than 150%. Signify maintained a consistent brand voice across global markets, strengthening their online presence.
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Locobuzz helped vivo, a leading smartphone brand, use real-time consumer intelligence to improve product-market fit. vivo used structured social listening... and perception tracking to turn digital chatter into actionable insights. This unified marketing, product, and support teams around real consumer feedback. The approach reduced negative mentions and improved feature positioning. vivo strengthened its product fit across over 120,000 stores in India.
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AeroCool wanted to move from B2B to B2C and connect directly with customers. They found it hard to find the... right influencers using old methods, which took a lot of time and money. With YouScan, they quickly found new influencers using filters and deep history features. They built a list of UK-based YouTubers in just a few hours and got a 100% response rate. Six months later, they still work with 80% of those influencers. YouScan made managing influencer relationships much easier and saved them time.
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Zoetis used the Qualtrics Employee Experience platform to help 120 veterinary practices fight burnout and improve team wellbeing. The REVAMP initiative... let vets share feedback and spot stress points using mobile surveys and AI-powered insights. Practice leaders could quickly assess culture and take action to support staff. The project aimed to reduce workplace stress and boost fulfillment for veterinary teams. Zoetis partnered with Qualtrics to deliver these tools and insights across its network.
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Philadelphia Zorg used PostSpeaker to boost visibility for their services on LinkedIn. They activated 50 employees as promoters, sharing 2... to 3 posts per week per team. The tool made it easy for staff to participate, even if communication was not their main job. In one month, their posts reached a potential audience of 125,000. Many clicks on job vacancy posts were tracked, helping with recruitment.
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SocialMadeSimple helped One You Love Homecare boost brand awareness and generate new customers using social media marketing. Five franchisees joined... a free 90-day pilot program. The team posted content three times a week and ran targeted lead generation ads on Facebook and Instagram. Franchisees used the SocialModo platform to manage campaigns and view analytics. The program delivered measurable results in customer leads and reach.
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