In The Groove Music used Knowi to unify catalog, royalty, and financial data into real-time dashboards. Before Knowi, they relied... on manual Excel and QuickBooks reports, making it hard to track revenue and costs. Knowi connected their publishing, accounting, and CRM data, showing profit margins for each music release. The team now sets annual budgets based on data, tracks catalog performance, and flags underperforming releases. Visual dashboards help leadership get answers in minutes, not days.
Cisco helped Expo City Dubai host COP28 by reusing over 90% of its existing network. The robust network connected 70,000... delegates across 120 buildings for two weeks. Network reprovision cost was just 1/5 of a typical greenfield setup. No IT incidents or emergencies occurred during the event. Expo City Dubai set a new standard for sustainable, eco-conscious event hosting.
Informatica IDMC helped TelevisaUnivision cut data integration costs by 44%. The company moved from 27 separate tools to a single... cloud-native platform. This improved service delivery efficiency by 35%. TelevisaUnivision now supports over 250 integrations across 80+ applications. The platform enables real-time decision-making and better data governance. Billions of records are processed each year, supporting content delivery and business operations.
Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.
Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.
Digital. ai Application Security helped MIXI stop the “One Punch Cheat” in their game. This protected fair gameplay and kept...gamers happy. MIXI used the solution to prevent cheating and secure their gaming platform. The company aimed to become a worldwide gaming phenomenon. The solution ensured a smooth experience for all players.
Intigral used Oracle Fusion HCM Analytics to cut manual data work and speed up analytics. The company automated workforce data... management, reducing overtime costs and saving $500,000 a year. Intigral used prebuilt diversity analysis to support workforce goals and align with Saudi Vision 2030. The platform helped improve hiring, retention, and promotion decisions. Employee engagement and productivity increased with real-time insights.
Intigral used Oracle Fusion HCM Analytics to cut manual data work and speed up analytics. The company automated workforce data... management, reducing overtime costs and saving $500,000 a year. Intigral used prebuilt diversity analysis to support workforce goals and align with Saudi Vision 2030. The platform helped improve hiring, retention, and promotion decisions. Employee engagement and productivity increased with real-time insights.
Intigral used Oracle Fusion HCM Analytics to cut manual data work and speed up analytics. The company automated workforce data... management, reducing overtime costs and saving $500,000 a year. Intigral used prebuilt diversity analysis to support workforce goals and align with Saudi Vision 2030. The platform helped improve hiring, retention, and promotion decisions. Employee engagement and productivity increased with real-time insights.
Intigral used Oracle Fusion HCM Analytics to cut manual data work and speed up analytics. The company automated workforce data... management, reducing overtime costs and saving $500,000 a year. Intigral used prebuilt diversity analysis to support workforce goals and align with Saudi Vision 2030. The platform helped improve hiring, retention, and promotion decisions. Employee engagement and productivity increased with real-time insights.
Local TV broadcasting leader in the U.S.
- Entertainment
- Large
USA
Sigma helped a leading U. S. TV broadcaster build a live dashboard with ratings and revenue data. The BI team...uses this dashboard to make key business decisions. The content team tracks and improves audience engagement. The sales team uses data to sell advertising based on programming, demographics, and market. Sigma supports revenue growth and better decision making.
DFL – Deutsche Fußball Liga GmbH
- Entertainment
- Medium
Frankfurt, Germany
Board helped DFL – Deutsche Fußball Liga GmbH automate financial controlling and planning. Before Board, DFL struggled with manual processes... and inconsistent data. The platform created a single source of truth and improved data access for 100 users. DFL now makes faster decisions and supports business growth. The controlling team shifted from data managers to strategic advisors.
Geo Targetly helped Bandai Namco Europe manage geo redirects and personalize content for users in different regions. The solution allowed... easy adjustments to redirect rules and marketing messages without code changes. Bandai Namco Europe improved user experience by showing the right offers and content based on location. Operational efficiency increased as updates could be made quickly from the app. User engagement and satisfaction grew after implementing Geo Targetly's tools.
Village Roadshow Group used Qlik Cloud Analytics, Qlik Predict, and Qlik Answers to replace manual reporting and unify data from 50 sources. Qlik Predict improved... attendance forecasting accuracy from 70% to over 90%, helping optimize staffing and costs. Qlik Answers now handles hundreds of staff questions each day, streamlining HR support. Qlik is the third-most-used software at VRG, supporting decisions across all business levels. The company now acts on real-time insights, not just historical data.
Village Roadshow Group used Qlik Cloud Analytics, Qlik Predict, and Qlik Answers to replace manual reporting and unify data from 50 sources. Qlik Predict improved... attendance forecasting accuracy from 70% to over 90%, helping optimize staffing and costs. Qlik Answers now handles hundreds of staff questions each day, streamlining HR support. Qlik is the third-most-used software at VRG, supporting decisions across all business levels. The company now acts on real-time insights, not just historical data.
PMU used Galigeo's geo-decision solution with Qlik Sense to manage 13,800 sales points. Before, their teams struggled to analyze local... performance and plan new openings. The new tool gave instant, map-based insights for each location. Teams now make faster, better decisions and target campaigns more precisely. PMU improved collaboration between field and headquarters, boosting sales network performance.
Alteryx helped the Texas Rangers business operations team automate stadium operations data and reporting. Before, manual processes and scattered data... made analysis slow and hard. With Alteryx, the team now gets near real-time updates on parking, ticket scans, and concessions. End-of-game reports that once took all night now generate automatically within an hour. The solution improved staff response, resource allocation, and fan experience. The Rangers built a data-driven culture and scaled analytics across departments.
Drupal helped Supa Strikas move from a Flash-based website to a modern, mobile-friendly platform. The new site lets fans watch... videos and read comics easily on any device. Country-specific content is managed with sub-domains using Domain Access. The site uses bright colors and simple navigation to engage users. Fans can now follow the team and share their thoughts online.
Phoenix Rifle Club used Scalenut GEO Core and GEO Watchtower to boost their digital presence. They published 45 SEO-optimized blogs,... increasing total clicks by 635% and impressions by 926%. GEO Watchtower tracked AI visibility, helping them reach 26% brand visibility and 75% authority peak. Their monthly organic traffic grew by 1354%, and keywords ranking rose from under 100 to 450. The club now leads its market in both keywords and traffic.
Jasper helped iHeartMedia launch the Cardiac Cowboys podcast campaign in record time. The team used Jasper’s AI to create and... scale campaign assets across broadcast, podcast, social, and live events. Campaign production dropped from weeks to just one day. Hundreds of assets were produced, with strong personalization for different audience segments. Cardiac Cowboys became iHeartMedia’s most successful binge podcast of the year.
Banijay used M-Files to improve contract creation. The company saw faster contract processing. M-Files helped boost compliance. Workflow automation made... work easier. Banijay increased efficiency with the new system. The team now creates contracts with more speed and control.
Intigral used Oracle Fusion HCM Analytics to cut manual data work and speed up analytics. The company automated workforce data... management, reducing overtime costs and saving $500,000 a year. Intigral used prebuilt diversity analysis to support workforce goals and align with Saudi Vision 2030. The platform helped improve hiring, retention, and promotion decisions. Employee engagement and productivity increased with real-time insights.
Contentful helped Yorck Kinogruppe fix slow website performance and outages during high-traffic periods. The cinema group used Contentful’s composable content... platform to modernize its tech stack and unify content management. Yorck Kinogruppe saw a 300% increase in page views and reached 100% uptime with autoscaling. Online ticket sales jumped from 20% to 70% of total sales. The team now focuses on creating better digital experiences for moviegoers.
Comarch Loyalty Management helped Tabcorp migrate over 2 million users to a new loyalty platform in just 4 months. The AI-powered system... enabled Tabcorp to run complex, multi-jurisdiction loyalty programs and process over 50 million transactions per month. The solution included a custom member portal and content management system for easy updates. Tabcorp used the platform to launch personalized marketing campaigns and manage high transaction volumes during major events like the Melbourne Cup. The system delivered stable, reliable performance above expectations.
Brightspot helped Hallmark Channel redesign its website to match the warmth and joy of its TV content. The new site... used Brightspot’s multisite CMS to boost editorial productivity and unify the digital experience. After launch, site traffic rose by 38% and unique visitors increased by 33%. The platform made it easy to update content, promote engagement, and quickly adapt to audience needs, especially during the pandemic. Hallmark’s digital team now delivers a seamless viewer experience year-round.
Fortuna Entertainment Group (FEG)
- Entertainment
- Very Large
Prague, Czech Republic
Directus helped Fortuna Entertainment Group deploy content 70% faster across five gaming markets. FEG replaced multiple legacy CMS platforms with... one unified system. Marketing teams now update content for web and mobile in minutes, not hours. The rollout was smooth, with no outages and quick setup in the cloud. FEG manages over 500 new games per quarter with improved speed and reliability.
Psyonix used Zesty. io to launch an esports site for Rocket League. The goal was to build a strong player...community and reduce development time. Zesty.io let them manage content easily and scale for millions of users. The marketing team can now update content quickly without coding. This helped Rocket League grow its esports presence and keep fans engaged.
Totalizator Sportowy (Lotto.pl)
- Entertainment
- Large
Warsaw, Poland
Lotto. pl, operated by Totalizator Sportowy, needed a new website to handle high traffic and real-time lottery results. e-commerce edito...demo designed and implemented a modern, user-friendly platform using Edito CMS and Microsoft Azure. The site supports over 100,000 concurrent users during draws and nearly 12 million monthly visitors. Real-time updates, responsive design, and secure cloud hosting ensure reliability and accessibility. The new site also features improved content management and accessibility for people with disabilities.
Pokémon used Digital Guardian Secure Collaboration from Fortra to protect sensitive user data and intellectual property. The company faced a... surge in personal identifiable information from Pokémon GO and needed to secure this data. Fortra enabled secure file encryption, tracking, and sharing across cloud platforms like DropBox and SharePoint. The solution automated security, provided audit logs, and allowed seamless collaboration with third parties. Pokémon's teams could work faster and more securely, keeping data protected without slowing down workflows.
CloudCannon helped Twitch redesign the TwitchCon website. The project started as a simple wireframing task but grew into a full... UX overhaul. CloudCannon focused on accessibility, ticket sales, and easy content management. They built reusable components and a mobile-friendly schedule. The new site made it easier for Twitch to update content and for attendees to find information. This improved the user experience for millions of TwitchCon visitors.
Opal helped PrizePicks boost content production by 400%. The marketing team used Opal to centralize planning and review for social... media. Before Opal, they struggled with unclear processes and frequent mistakes. With Opal, they now create about 1,000 pieces of content each month. Emergency edits and retractions dropped by 95%. PrizePicks reached 9.8 million social media engagements in 2023.
Cisco helped Expo City Dubai host COP28 by reusing over 90% of its existing network. The robust network connected 70,000... delegates across 120 buildings for two weeks. Network reprovision cost was just 1/5 of a typical greenfield setup. No IT incidents or emergencies occurred during the event. Expo City Dubai set a new standard for sustainable, eco-conscious event hosting.
Informatica IDMC helped TelevisaUnivision cut data integration costs by 44%. The company moved from 27 separate tools to a single... cloud-native platform. This improved service delivery efficiency by 35%. TelevisaUnivision now supports over 250 integrations across 80+ applications. The platform enables real-time decision-making and better data governance. Billions of records are processed each year, supporting content delivery and business operations.
Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.
Lihuhu used Cost Center to automate user acquisition analytics and campaign management. Before, their UA team spent 80% of time... on manual data tasks. With Cost Center, they automated data compiling, mapping, and visualization. This freed up 70% more time for strategic work and doubled the UA team's capacity. Lihuhu tripled daily active users and improved collaboration across teams using advanced analytics and Slack notifications.
Intigral used Oracle Fusion HCM Analytics to cut manual data work and speed up analytics. The company automated workforce data... management, reducing overtime costs and saving $500,000 a year. Intigral used prebuilt diversity analysis to support workforce goals and align with Saudi Vision 2030. The platform helped improve hiring, retention, and promotion decisions. Employee engagement and productivity increased with real-time insights.
Intigral used Oracle Fusion HCM Analytics to cut manual data work and speed up analytics. The company automated workforce data... management, reducing overtime costs and saving $500,000 a year. Intigral used prebuilt diversity analysis to support workforce goals and align with Saudi Vision 2030. The platform helped improve hiring, retention, and promotion decisions. Employee engagement and productivity increased with real-time insights.
Iterable helped Cinemark save over 200 hours each year by streamlining campaign management. Cinemark used Iterable’s Catalog to manage movie... data and personalize recommendations for millions of customers. The marketing team no longer relies on engineers for data updates, speeding up approvals. Campaigns are now more relevant and targeted, improving customer engagement. Iterable’s support and tools made Cinemark’s marketing more efficient and productive.
Bloomreach Engagement helped WildTangent boost its voucher code redemption rate from 5% to 47%. The company ran a “six free... games” campaign using Loomi AI for marketing automation and personalization. WildTangent used email and on-site messaging to deliver game codes to users. The campaign connected six voucher lists into one scenario, making it easy to manage. This led to a ninefold increase in voucher redemptions.
Altcraft Platform helped PREMIER, an online cinema, cut campaign send time from three hours to one. The company unified all... communication channels and automated marketing workflows. Marketers set up personalized email and push campaigns using deep segmentation. Open rates rose from 5% to 8%, and click rates from 0.3% to 0.7%. PREMIER reduced marketing costs by replacing several tools with one platform.
ScriptRunner helped BEIT automate complex IT tasks and streamline user management. The company doubled managed user accounts without hiring more... staff. Second-level support workload dropped as routine tasks became automated. Even non-technical staff can now handle IT processes using ScriptRunner’s user-friendly interface. BEIT plans to expand automation by integrating an identity and access management system. ScriptRunner is now central to BEIT’s IT automation strategy.
Apsis One helped Filmweb manage Kinoklubb, a loyalty scheme for cinema goers in Norway. Filmweb used custom events and automation... to reduce membership churn and boost renewals. Segmentation allowed targeted emails to former and churning members, increasing reactivations. Gamification features motivated members to watch more movies and reach VIP tiers. After launching winback flows, Filmweb saved or reactivated 2.5% of churned members in 2024 and 3.2% by mid-2025.
JetBrains Rider helped Tarsier Studios fix slow and unstable game development tools. Their old setup with Visual Studio often crashed... and was expensive. After switching to Rider, the team saw better performance and fewer disruptions. Productivity improved and tooling costs dropped by 50%. Rider made Unreal Engine development smoother for Tarsier Studios.
Cisco helped Expo City Dubai host COP28 by reusing over 90% of its existing network. The robust network connected 70,000... delegates across 120 buildings for two weeks. Network reprovision cost was just 1/5 of a typical greenfield setup. No IT incidents or emergencies occurred during the event. Expo City Dubai set a new standard for sustainable, eco-conscious event hosting.
Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.
Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.
Drupal helped Supa Strikas move from a Flash-based website to a modern, mobile-friendly platform. The new site lets fans watch... videos and read comics easily on any device. Country-specific content is managed with sub-domains using Domain Access. The site uses bright colors and simple navigation to engage users. Fans can now follow the team and share their thoughts online.
Disney Streaming used Zeplin to organize and align its design systems. The team launched the Star+ product in just 9... months. Zeplin Global Styleguides helped create a single source of truth for design elements. Developers and designers now work from consistent, approved styles. File hygiene improved with Sections and Tags, making onboarding easier. The process reduced clutter and made future updates faster.
Digital. ai Application Security helped MIXI stop the “One Punch Cheat” in their game. This protected fair gameplay and kept...gamers happy. MIXI used the solution to prevent cheating and secure their gaming platform. The company aimed to become a worldwide gaming phenomenon. The solution ensured a smooth experience for all players.
Storydoc helped TVNOW by RTL turn static PowerPoints into interactive web presentations. After switching, 62% more prospects read the presentations... in full. The team gained analytics to track who viewed and engaged with their decks. B2B partners praised the new style, clarity, and animations. TVNOW now personalizes presentations for each prospect and sees higher engagement.
Viio helped Better Collective, a digital sports media group with 1,500 employees, gain control over their software assets. The company struggled... with decentralized IT budgeting and a lack of transparency in SaaS usage due to rapid growth and acquisitions. Viio’s platform uncovered shadow IT, tracked software usage, and provided data for better vendor negotiations. Better Collective quickly identified redundant subscriptions, achieved cost savings, and gained a centralized view of their tech stack. The solution enabled more informed decisions and improved IT cost control.
The National Theatre in Prague moved from Excel to Tabidoo to manage administrative processes. They faced issues with lost data... and scattered spreadsheets. Tabidoo helped them build a database for contract notifications, financial overviews, and capital requests. They now use almost a dozen apps for tasks like parking requests and contract checks. The solution improved collaboration and streamlined workflows across departments.
Spotify used OneSky's translation and localization services to expand in Asia. They focused on three main strategies to enter the... APAC market. These included overcoming cultural and technological barriers. Spotify grew customer engagement in seven key Asian markets. The case highlights how expert localization helped Spotify succeed in a challenging region.
Sentry helped Volley, a leader in voice-controlled games for Alexa and Google Home, improve Song Quiz performance. Volley rebuilt Song... Quiz and used Sentry’s monitoring to spot slow user interactions and high memory use. By moving a key subscription check, they cut launch times in half and boosted Apdex scores. Sentry became a daily tool for tracking issues and trends, helping Volley deliver a smoother user experience.
How CRM is Delivering ROI for Entertainment Leaders
Supa Strikas
- Entertainment
- Small
Drupal helped Supa Strikas move from a Flash-based website to a modern, mobile-friendly platform. The new site lets fans watch... videos and read comics easily on any device. Country-specific content is managed with sub-domains using Domain Access. The site uses bright colors and simple navigation to engage users. Fans can now follow the team and share their thoughts online.
Intigral used Oracle Fusion HCM Analytics to cut manual data work and speed up analytics. The company automated workforce data... management, reducing overtime costs and saving $500,000 a year. Intigral used prebuilt diversity analysis to support workforce goals and align with Saudi Vision 2030. The platform helped improve hiring, retention, and promotion decisions. Employee engagement and productivity increased with real-time insights.
Intigral used Oracle Fusion HCM Analytics to cut manual data work and speed up analytics. The company automated workforce data... management, reducing overtime costs and saving $500,000 a year. Intigral used prebuilt diversity analysis to support workforce goals and align with Saudi Vision 2030. The platform helped improve hiring, retention, and promotion decisions. Employee engagement and productivity increased with real-time insights.
Intigral used Oracle Fusion HCM Analytics to cut manual data work and speed up analytics. The company automated workforce data... management, reducing overtime costs and saving $500,000 a year. Intigral used prebuilt diversity analysis to support workforce goals and align with Saudi Vision 2030. The platform helped improve hiring, retention, and promotion decisions. Employee engagement and productivity increased with real-time insights.
Intigral used Oracle Fusion HCM Analytics to cut manual data work and speed up analytics. The company automated workforce data... management, reducing overtime costs and saving $500,000 a year. Intigral used prebuilt diversity analysis to support workforce goals and align with Saudi Vision 2030. The platform helped improve hiring, retention, and promotion decisions. Employee engagement and productivity increased with real-time insights.
Intigral used Oracle Fusion HCM Analytics to cut manual data work and speed up analytics. The company automated workforce data... management, reducing overtime costs and saving $500,000 a year. Intigral used prebuilt diversity analysis to support workforce goals and align with Saudi Vision 2030. The platform helped improve hiring, retention, and promotion decisions. Employee engagement and productivity increased with real-time insights.
SIAE needed a way to check Green Pass certificates and health compliance for staff and visitors across 30+ sites in Italy. EcosAgile's eGreenPass FT... device provided automated Green Pass verification, temperature checks, and mask detection. The solution included a cloud-based platform for centralized management and reporting. SIAE streamlined access control and improved safety with this integrated system. The project enabled simple, automated entry management during the pandemic.
BenchmarkONE helped SKY ZONE grow their subscriber list by over 300%. The Peoria, AZ franchise faced low customer retention and... poor marketing before switching from Constant Contact. With BenchmarkONE, they automated personalized emails and improved follow-up. Sales increased by 53%, marketing spend dropped, and customer return rates rose. The location won the “Awesome Sales Increase” award from corporate.
Gleantap helped Altitude Trampoline Park boost email open rates by 300%. The company used Gleantap to automate email and SMS... marketing campaigns. This led to over 400 birthday party bookings from one campaign series. Gastonia locations saw a 52% open-to-click ratio, while Cityview achieved a 35% click-through rate. Altitude improved customer engagement and increased revenue with automated marketing.
Play Games24x7 uses Zendesk to manage high volumes of customer inquiries for its gaming apps. During peak cricket season, they... handle up to 600,000 emails in two months. Zendesk automations and triggers help resolve 95% of tickets within three hours. The customizable dashboard gives agents a single view of customer history, improving proactive support. Data from Zendesk powers insight-driven marketing and reduces average resolution times by 68%.
Play Games24x7 uses Zendesk to manage high volumes of customer inquiries for its gaming apps. During peak cricket season, they... handle up to 600,000 emails in two months. Zendesk automations and triggers help resolve 95% of tickets within three hours. The customizable dashboard gives agents a single view of customer history, improving proactive support. Data from Zendesk powers insight-driven marketing and reduces average resolution times by 68%.
Avaya helped DIRECTV transform its customer experience for over 15 million customers in Latin America. The Avaya solution managed 6... million monthly calls and supported 2,500 remote agents. DIRECTV introduced 1,300 self-service channels and achieved 99.95% communication availability. The project was completed with no business interruptions. DIRECTV can now scale services for high-demand events and deliver better customer care.
Avaya helped DIRECTV transform its customer experience for over 15 million customers in Latin America. The Avaya solution managed 6... million monthly calls and supported 2,500 remote agents. DIRECTV introduced 1,300 self-service channels and achieved 99.95% communication availability. The project was completed with no business interruptions. DIRECTV can now scale services for high-demand events and deliver better customer care.
Avaya helped DIRECTV transform its customer experience for over 15 million customers in Latin America. The Avaya solution managed 6... million monthly calls and supported 2,500 remote agents. DIRECTV introduced 1,300 self-service channels and achieved 99.95% communication availability. The project was completed with no business interruptions. DIRECTV can now scale services for high-demand events and deliver better customer care.
WCLC used ice Contact Center to replace an outdated on-premises system. They improved operational responsiveness with proactive alerts and automated... monitoring. Custom reports gave them deeper insights into their operations. The new cloud contact center strengthened security and made their system more flexible. Supervisors now make faster decisions with better real-time data.
Genesys DX helped See Tickets handle 95% of customer inquiries with an AI chatbot. Before, See Tickets struggled to answer... questions about 40,000 events and faced high call volumes. The chatbot reduced inbound calls and saved costs. Customers now get faster, more accurate answers. The setup was simple and the team can focus on complex queries. Real-time insights help See Tickets improve service and update information quickly.
Cisco helped Expo City Dubai host COP28 by reusing over 90% of its existing network. The robust network connected 70,000... delegates across 120 buildings for two weeks. Network reprovision cost was just 1/5 of a typical greenfield setup. No IT incidents or emergencies occurred during the event. Expo City Dubai set a new standard for sustainable, eco-conscious event hosting.
Scorebuddy helped Games 24x7 boost QA productivity by 20%. The company moved from spreadsheet-based quality audits to a streamlined, objective... process. Scorebuddy enabled scoring of customer service interactions across all channels. The QA team saved time, increased sampling, and improved audit consistency. Games 24x7 now delivers better audits and higher agent performance.
Southampton Football Club
- Entertainment
- Medium
Southampton, UK
Southampton Football Club upgraded to 8x8 Work and 8x8 Contact Center to replace its old phone system. The club saved... 8 hours per week for IT and reduced platform change times from hours to minutes. Migration took just 6-8 weeks. Staff now manage communications easily, improving both internal efficiency and fan engagement. Fans get faster, clearer service, especially on match days.
Southampton Football Club
- Entertainment
- Medium
Southampton, UK
Southampton Football Club upgraded to 8x8 Work and 8x8 Contact Center to replace its old phone system. The club saved... 8 hours per week for IT and reduced platform change times from hours to minutes. Migration took just 6-8 weeks. Staff now manage communications easily, improving both internal efficiency and fan engagement. Fans get faster, clearer service, especially on match days.
Natterbox AI Advisor helped Seattle Sounders FC improve agent coaching and service quality. The club saw a 27% increase in... customer satisfaction and agent productivity. Customer hold times dropped by 54%. The average customer rating in Salesforce reached 93%. AI-driven insights let managers focus on key calls and track empathy during renewals. Customized coaching prompts and trend analysis supported better fan experiences.
Entertainment Success stories in Driving ROI and Results using Publisher Ad Management solutions
Business Empire: RichMan (by Ilia Artemov)
- Entertainment
- Small
Appodeal's Accelerator Program helped Business Empire: RichMan boost organic reach by 250% in 175 countries. The team used in-game promotional... events and festive updates to drive engagement. The game was featured 150+ times on Google Play in three months. Conversion rates rose from 0.2% to 0.35%, peaking at 0.4%. These changes led to strong growth and higher revenue for the mobile game.
TouchTunes used Kevel’s server-side APIs to add ads to their digital jukeboxes. They needed a solution that did not rely... on JavaScript tags. Kevel enabled TouchTunes to launch a DOOH ad platform in weeks. The platform supports direct-sold, interactive, and programmatic ads. Advertisers can target by location, time, and music genre. This helped TouchTunes boost revenue from their jukebox network.
Betting Ad Business (name under NDA)
- Entertainment
- Small
India
Epom WL DSP helped an Indian betting ad business boost conversion rates by 34%. The company used strategic retargeting, custom... bidding rules, and fraud prevention tools. They saw a 28% drop in churn, a 21% decrease in eCPC, and a 16% reduction in ad spending. Epom also integrated a third-party checker for better ad traffic security. The business now attracts more customers and spends less on ads.
Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.
Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.
Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.
Disney used the PageRaft platform to improve its Disney Files magazine for Vacation Club members. Before, the magazine was a... PDF that was hard to read on mobile devices. Disney wanted a better mobile experience and more reader engagement. With PageRaft, the magazine became easy to read on any device. Readers now spend an average of 6 minutes per session with the content. The new format helps Disney stand out in a crowded digital world.
AdPumb helped CricHeroes, a leading cricket scoring app, boost in-app banner ad revenue by 150%. CricHeroes faced low eCPM and... unsatisfactory ad revenue using only Google AdMob. AdPumb introduced programmatic ad mediation, eCPM optimization, and improved ad refresh rates. The solution increased impressions by 30% and delivered a total revenue of $1.45 million. CricHeroes maintained a strong user experience while achieving these results.
Entertainment Clients Speak: The Impact of deploying Mobile Marketing solutions
Rockbite Games
- Entertainment
- Small
Yerevan, Armenia
SplitMetrics helped Rockbite Games boost organic traffic for Deep Town: Mining Idle Tycoon. The team used A/B testing to optimize... app store screenshots and text metadata. Visibility scores rose by up to 49% in Germany, 40% in Russia, and 11% in the US. Conversion rate increased by up to 23%, and cost per install dropped by 30%. Active and paying users grew by 1.5 times after the changes.
Attentive helped Tim McGraw and his team at EM. Co grow their SMS subscriber list by 85% in just five...months. A December sweepstakes campaign powered a 3,451% increase in subscribers. The team used personalized text messaging to share exclusive content, drive merchandise sales, and replace their traditional fan club. Messages sent through Attentive achieved high engagement, with up to 50% click-through rates. SMS became their main channel for direct fan communication and list growth.
A social casino game used Aarki to improve its advertising results. The game saw a 2x lift in average day... 7 return on ad spend. This shows strong growth in user engagement and revenue. The case highlights the impact of targeted ad campaigns for mobile games. Aarki helped the game reach more players and increase profits.
Max used Braze and Snowflake to send personalized movie recommendations and reminders. They launched a "Remind Me" feature with in-app... messages and push notifications for movie premieres. This campaign led to an 18% increase in viewers and a 13% decrease in churn. On premiere nights, viewership rose by 30% compared to a control group. Max's CRM team found the campaigns easy to repeat and iterate.
Flowfinity helped Studio Cloud 30 boost productivity by 25%. The studio replaced paper forms and spreadsheets with a customizable no-code... platform. Staff now manage client data, payments, and timesheets from any device. Mobile forms cut paperwork and speed up onboarding. Automated approvals and real-time dashboards improved service and tracking. Studio Cloud 30 expanded to three locations and grew operations by 30%.
Pursuit Channel used Comscore TV's national reporting and advanced audience data to secure a major automotive ad placement. The network showed... that its viewers have a high intent to buy new and used pickups and SUVs. Comscore TV data proved Pursuit delivers an incremental audience not reached by larger competitors. Only 14% of Pursuit viewers also watched the competing channel. The agency chose Pursuit for the ad buy based on these insights.
SXSW used Airship Mobile Wallet to replace physical guest passes with digital ones. This change led to a 25% increase... in credentials distributed and a 54% drop in credential costs. Attendees registered online and downloaded passes to their phones, making event entry faster. The digital pass connected with the SXSW GO app, letting guests manage schedules and get updates. Location intelligence gave attendees personalized event alerts and recommendations.
Branch deep linking helped Anghami grow new users from owned channels by 218%. Anghami unified user journeys across web, social,... and email, making it easier to track and convert users. Subscription management and peer-to-peer sharing became simpler with Branch links. The platform saw a 222% increase in attributed new users and a 149% rise in subscriptions from user sharing. Branch gave Anghami better insights and improved user experiences.
HIVO helped Funlab, a leading entertainment company in Australia, manage digital assets across 40+ venues. Funlab needed to keep brand... consistency and quickly update content for many brands. HIVO's platform centralized asset management and made it easy for teams to create and share content. This improved brand consistency, saved time, and cut operational costs. Funlab's creative teams now focus more on innovation and less on admin work.
ImageKit helped BookMyShow cut media delivery costs by over 50%. The platform improved app loading speed by 30% to 35%... and reduced video file sizes by 60%. BookMyShow used ImageKit’s CDN, image transformation, and video optimization to streamline content delivery. The solution enabled faster streaming, adaptive bitrate, and real-time text overlays on banners. BookMyShow now manages fewer infrastructure components and delivers a better user experience across web and mobile.
Facilis TerraBlock 24D helped Bandito Brothers speed up post production for the film "Need for Speed. " The team used...TerraBlock as an on-set shared storage solution to handle 4K RAW footage. Editors worked in multiple cities and collaborated using 96TB of storage. TerraBlock connected 25 workstations and made editing faster and easier. The system simplified admin tasks and allowed for easy expansion as file sizes grew.
Quantum StorNext 7 helped EFD Digital launch a new post-production studio during the pandemic. The team needed a storage platform... that could handle many projects at once. They chose Quantum for its strong, flexible, and scalable storage. EFD Digital started with 1 PB of storage and plans to grow to 3 PB in a year. The solution supports many editing platforms and delivers fast performance for large video files. EFD expects to have the fastest post-production environment in Latin America.
Teatr Wielki - Polish National Opera
- Entertainment
- Medium
Warsaw, Poland
Teatr Wielki - Polish National Opera used Zebra TC2 Series mobile computers and SOFTCOM software to speed up guest check-ins. The solution made... the process fast and efficient. It helped the theater follow COVID-19 health and safety rules. Staff could trust the new system to keep guests safe. The technology improved the overall guest experience at the theater.
PGA Tour used Cheqroom to replace manual, pen-and-paper equipment tracking. The team automated check-outs and gained real-time visibility into gear... status. Content creators now use a mobile app for self-service reservations and returns. Automated overdue alerts improved accountability and gear return rates. Reporting features help the team make better budgeting and asset lifecycle decisions.
MediaValet helped Fred Rogers Productions modernize their video asset management. The team replaced a slow, unreliable legacy system with a... cloud-based DAM. Now, 85% of staff use the platform to search, share, and manage decades of content. Tasks that took hours now take seconds. AI-powered tagging and search make their archive fully accessible for production, marketing, and licensing.
Studio Panika used ClickMeeting to run online business meetings for their fundraising campaign. They reached investors across Poland and beyond... without meeting in person. The CEO hosted webinars from various locations, including a car and a beach. Nearly 90% of attendees invested in the company. ClickMeeting's mobile-friendly platform made it easy to connect and present to potential shareholders.
Cisco helped Expo City Dubai host COP28 by reusing over 90% of its existing network. The robust network connected 70,000... delegates across 120 buildings for two weeks. Network reprovision cost was just 1/5 of a typical greenfield setup. No IT incidents or emergencies occurred during the event. Expo City Dubai set a new standard for sustainable, eco-conscious event hosting.
Cisco helped Expo City Dubai host COP28 by reusing over 90% of its existing network. The robust network connected 70,000... delegates across 120 buildings for two weeks. Network reprovision cost was just 1/5 of a typical greenfield setup. No IT incidents or emergencies occurred during the event. Expo City Dubai set a new standard for sustainable, eco-conscious event hosting.
Southampton Football Club
- Entertainment
- Medium
Southampton, UK
Southampton Football Club upgraded to 8x8 Work and 8x8 Contact Center to replace its old phone system. The club saved... 8 hours per week for IT and reduced platform change times from hours to minutes. Migration took just 6-8 weeks. Staff now manage communications easily, improving both internal efficiency and fan engagement. Fans get faster, clearer service, especially on match days.
Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.
Viio helped Better Collective, a digital sports media group with 1,500 employees, gain control over their software assets. The company struggled... with decentralized IT budgeting and a lack of transparency in SaaS usage due to rapid growth and acquisitions. Viio’s platform uncovered shadow IT, tracked software usage, and provided data for better vendor negotiations. Better Collective quickly identified redundant subscriptions, achieved cost savings, and gained a centralized view of their tech stack. The solution enabled more informed decisions and improved IT cost control.
NTT helped the NTT INDYCAR SERIES create a digital transformation plan. The goal was to keep and grow their fan... base. NTT assessed their digital systems and worked with leaders to build a roadmap. They launched "Smart Sports" technology to improve fan engagement and race operations. The plan included smart venues, a mobile app, and AI-powered race control. INDYCAR now offers more immersive experiences and new ways to earn revenue.
Entertainment Success stories in Driving ROI and Results using Email Marketing solutions
Danika & the Jeb
- Entertainment
- Small
USA
Danika & the Jeb, a music duo, used AWeber email marketing to keep their business alive after COVID-19 canceled their live shows. They moved all... their performances and merchandise sales online and used Patreon to let fans support them directly. Email became their main way to connect with fans, promote new music, and sell products. They used AWeber’s tools for re-engagement, automation, and analytics to grow a global, multicultural fan community. Their story shows how email marketing and online platforms can help entertainers adapt and thrive.
Mailchimp unified C3 Presents' SMS and email marketing, supporting over 30 festival brands and 6 million subscribers. The switch enabled... a 10x increase in email signups and 40% estimated cost savings. C3 Presents delivered 30 million+ SMS messages in six months, safeguarding their main revenue stream. Unique short codes improved compliance and fan experience. Real-time data and API integration streamlined campaign management and segmentation.
Mailchimp unified C3 Presents' SMS and email marketing, supporting over 30 festival brands and 6 million subscribers. The switch enabled... a 10x increase in email signups and 40% estimated cost savings. C3 Presents delivered 30 million+ SMS messages in six months, safeguarding their main revenue stream. Unique short codes improved compliance and fan experience. Real-time data and API integration streamlined campaign management and segmentation.
English National Opera used Campaign Monitor to send targeted email campaigns for their 2019/20 season. They ran eleven segmented campaigns... based on booking behavior, creating a personalized experience. A/B testing tools helped improve open rates for membership newsletters. After rebranding their student scheme, ENO saw a 30% increase in tickets sold and revenue from student members. Campaign Monitor made it easy to optimize and engage different audience segments.
Emma's dynamic content helped Nashville Ballet manage communications for over 200 youth cast members in their annual Nutcracker production. They replaced paper... folders with personalized emails, tailoring messages and images to each child's role. This streamlined coordination and improved engagement. Open rates rose to 44%. The team now plans to use dynamic content for audience segmentation and personalized marketing.
MoMA (Museum of Modern Art)
- Entertainment
- Large
New York, USA
MoMA used Wunderkind to improve digital engagement with art lovers. The museum faced challenges with privacy rules, high acquisition costs,... and the need for personalized outreach. Wunderkind's Identity Network helped MoMA reach more people and send tailored email and SMS messages. Gamification and creative testing increased opt-ins and engagement. MoMA saw better ROI, higher list growth, and stronger marketing results.
Mediaset España (Premier Casino)
- Entertainment
- Large
Madrid, Spain
Mailrelay helped Premier Casino, a Mediaset España brand, solve email delivery issues for online gambling campaigns. Premier Casino used Mailrelay's... SMTP server with certified IPs to send up to 5 million emails per hour. This ensured fast delivery of registration and promotional emails, bypassing antispam filters. The solution improved sender reputation and guaranteed inbox delivery, even for sensitive gambling content. Premier Casino now manages all email communications automatically, with strong support from Mailrelay.
Out of the Park Developments
- Entertainment
- Small
Hamburg, Germany
FastSpring helped Out of the Park Developments switch from eSellerate to a robust ecommerce platform. The company needed a reliable... solution to accept payments and support global growth. FastSpring provided 24/7 uptime, localization, and strong customer support. The affiliate program helped expand marketing reach. Over 18 months, Out of the Park Developments achieved all their customer growth goals with FastSpring.
Shippo helped VNYL automate shipping label creation, saving time and cutting manual work. VNYL used Shippo’s API to find the... best shipping rates for every order, which helped control costs while offering free shipping to members. Members now get real-time shipping updates and tracking inside the VNYL app. Shippo’s API also enabled new features, like automatic Spotify playlist updates when packages are delivered. VNYL scaled shipping quickly and now delivers a better experience to music fans.
Intigral used Oracle Fusion HCM Analytics to cut manual data work and speed up analytics. The company automated workforce data... management, reducing overtime costs and saving $500,000 a year. Intigral used prebuilt diversity analysis to support workforce goals and align with Saudi Vision 2030. The platform helped improve hiring, retention, and promotion decisions. Employee engagement and productivity increased with real-time insights.
Intigral used Oracle Fusion HCM Analytics to cut manual data work and speed up analytics. The company automated workforce data... management, reducing overtime costs and saving $500,000 a year. Intigral used prebuilt diversity analysis to support workforce goals and align with Saudi Vision 2030. The platform helped improve hiring, retention, and promotion decisions. Employee engagement and productivity increased with real-time insights.
Charlie, a music producer from Germany, used Sellfy to sell drum kits, sample libraries, and production classes. After switching from... BeatStars to Sellfy, he quickly set up a professional online store and reached more customers. Sellfy's tools, like the Store Customizer and email marketing, helped him grow his business and engage his community. Charlie now sells digital products to thousands of followers and credits Sellfy for making his music business possible.
Weezer used Shopify and the Shop app to launch a shoppable arcade game for their Blue Album's 30th anniversary. Fans played the... Sweater Saga game at Brooklyn Projects in Los Angeles to unlock exclusive Weezer merchandise. Players scanned a QR code to access the Shop app and claim rewards like Shop Cash and limited-edition items. The campaign blended in-person gaming with seamless online shopping. Weezer connected with fans in a new way and generated buzz for their anniversary tour.
Weezer used Shopify and the Shop app to launch a shoppable arcade game for their Blue Album's 30th anniversary. Fans played the... Sweater Saga game at Brooklyn Projects in Los Angeles to unlock exclusive Weezer merchandise. Players scanned a QR code to access the Shop app and claim rewards like Shop Cash and limited-edition items. The campaign blended in-person gaming with seamless online shopping. Weezer connected with fans in a new way and generated buzz for their anniversary tour.
Measuring Live Chat Success in Entertainment Deployments
Chris Brown's team
- Entertainment
- Small
USA
Channelize. io powered Chris Brown’s team to launch five live shopping shows in just two days. Over 8,000 viewers tuned...in, generating more than 5,000 comments and a 30% engagement rate. The team used multi-channel promotion and real-time analytics to boost fan interaction and sales. The platform’s rapid onboarding and interactive features made live shopping easy and effective. Chris Brown’s team plans more shows after seeing strong sales and vibrant fan response.
Genesys DX helped See Tickets handle 95% of customer inquiries with an AI chatbot. Before, See Tickets struggled to answer... questions about 40,000 events and faced high call volumes. The chatbot reduced inbound calls and saved costs. Customers now get faster, more accurate answers. The setup was simple and the team can focus on complex queries. Real-time insights help See Tickets improve service and update information quickly.
LivePerson helped SportPesa shift 70% of customer interactions in Kenya to digital channels. The company used AI-powered chatbots and omnichannel... messaging to support customers in multiple languages. Automated bots achieved a 58% containment rate, reducing agent workload. Customer satisfaction reached 80% after consolidating systems with LivePerson. SportPesa improved agent productivity and streamlined support operations.
Ultrabet used Comm100 Live Chat to improve player support starting in 2018. They needed faster, more accessible help for players... in the competitive online gambling market. Comm100 Live Chat gave instant, 24/7 support and let agents help many players at once. Integration with their CRM allowed for personalized service. Ultrabet saw higher engagement, more spending, and better loyalty from players. The platform was easy to set up and has been reliable for over six years.
Ultrabet used Comm100 Live Chat to improve player support starting in 2018. They needed faster, more accessible help for players... in the competitive online gambling market. Comm100 Live Chat gave instant, 24/7 support and let agents help many players at once. Integration with their CRM allowed for personalized service. Ultrabet saw higher engagement, more spending, and better loyalty from players. The platform was easy to set up and has been reliable for over six years.
Top Stories in Entertainment about adoption of Chatbot software
Finnkino
- Entertainment
- Large
Helsinki, Finland
Finnkino used JennyBot from GetJenny to handle customer questions online during COVID-19. The chatbot worked with their live chat system,... Ninchat, to answer common questions and free up agents for complex issues. After launch, Finnkino saw a 24% increase in chat conversations and a 65% drop in live chat queue length. Live chat agents handled 62% fewer conversations per month. The chatbot helped Finnkino keep customers informed while cinemas were closed, improving customer service efficiency.
LivePerson helped SportPesa shift 70% of customer interactions in Kenya to digital channels. The company used AI-powered chatbots and omnichannel... messaging to support customers in multiple languages. Automated bots achieved a 58% containment rate, reducing agent workload. Customer satisfaction reached 80% after consolidating systems with LivePerson. SportPesa improved agent productivity and streamlined support operations.
Uniphore helped Pandora grow subscribers and retain users by deploying a scalable customer data platform. Pandora ingested over 30 billion... rows of customer data daily and activated 1.5 billion customer actions per day. Within 90 days, Pandora reduced customer acquisition costs by 50% in key segments and integrated 15+ channels. Marketers gained direct access to data, enabling faster campaign launches and real-time personalization. The solution replaced legacy tools and empowered teams to drive engagement and premium subscriptions.
Uniphore helped Pandora grow subscribers and retain users by deploying a scalable customer data platform. Pandora ingested over 30 billion... rows of customer data daily and activated 1.5 billion customer actions per day. Within 90 days, Pandora reduced customer acquisition costs by 50% in key segments and integrated 15+ channels. Marketers gained direct access to data, enabling faster campaign launches and real-time personalization. The solution replaced legacy tools and empowered teams to drive engagement and premium subscriptions.
Uniphore helped Pandora grow subscribers and retain users by deploying a scalable customer data platform. Pandora ingested over 30 billion... rows of customer data daily and activated 1.5 billion customer actions per day. Within 90 days, Pandora reduced customer acquisition costs by 50% in key segments and integrated 15+ channels. Marketers gained direct access to data, enabling faster campaign launches and real-time personalization. The solution replaced legacy tools and empowered teams to drive engagement and premium subscriptions.
Rochester Philharmonic Orchestra
- Entertainment
- Small
Rochester, USA
Feathr helped Rochester Philharmonic Orchestra boost digital marketing. They ran a mid-funnel campaign across social, email, and digital ads. This... led to 42 new subscriptions and $27,000 in ticket sales. The team saved $10,000 by not using a telemarketing agency. Feathr gave them real-time data on patron behavior. The orchestra now plans to use these insights for future campaigns.
Cisco helped Expo City Dubai host COP28 by reusing over 90% of its existing network. The robust network connected 70,000... delegates across 120 buildings for two weeks. Network reprovision cost was just 1/5 of a typical greenfield setup. No IT incidents or emergencies occurred during the event. Expo City Dubai set a new standard for sustainable, eco-conscious event hosting.
Cisco helped Expo City Dubai host COP28 by reusing over 90% of its existing network. The robust network connected 70,000... delegates across 120 buildings for two weeks. Network reprovision cost was just 1/5 of a typical greenfield setup. No IT incidents or emergencies occurred during the event. Expo City Dubai set a new standard for sustainable, eco-conscious event hosting.
St. Ann's Warehouse used Spektrix Hubs to improve team collaboration and leadership. The managing director identified gaps in ticketing, marketing,... and fundraising processes. She created a shared action plan using insights from the Hubs workbook. The team now holds regular check-ins and works closely with Spektrix support. This approach led to ongoing organizational change and better use of their CRM system.
Brushfire helped Dark Hour Haunted House manage ticket sales for over 23,000 attendees in one Halloween season. The team needed... accurate reporting, easy-to-use software, and real-time editing for last-minute changes. Brushfire provided capacity management, personalized training, and flexible event editing. Staff could quickly pull reports and control data access. The Operations Director called it their best ticketing experience in seven years.
Entertainment Clients Speak: The Impact of deploying Digital Analytics solutions
Inplay Matrix
- Entertainment
- Medium
Philippines
Piwik PRO helped Inplay Matrix, Asia's largest iGaming distributor, gain user-level analytics and improve button conversions. The company switched from... Google Analytics to Piwik PRO for better data control and privacy compliance. With Piwik PRO, Inplay Matrix tracks detailed user flows, filters bot traffic, and optimizes website usability. The platform's integration with Kibana and privacy-by-design features support strict industry regulations. Inplay Matrix now makes data-driven decisions and detects fraudulent activity more effectively.
Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.
Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.
Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.
Intigral used Oracle Fusion HCM Analytics to cut manual data work and speed up analytics. The company automated workforce data... management, reducing overtime costs and saving $500,000 a year. Intigral used prebuilt diversity analysis to support workforce goals and align with Saudi Vision 2030. The platform helped improve hiring, retention, and promotion decisions. Employee engagement and productivity increased with real-time insights.
Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.
Intigral used Oracle Fusion HCM Analytics to cut manual data work and speed up analytics. The company automated workforce data... management, reducing overtime costs and saving $500,000 a year. Intigral used prebuilt diversity analysis to support workforce goals and align with Saudi Vision 2030. The platform helped improve hiring, retention, and promotion decisions. Employee engagement and productivity increased with real-time insights.
Intigral used Oracle Fusion HCM Analytics to cut manual data work and speed up analytics. The company automated workforce data... management, reducing overtime costs and saving $500,000 a year. Intigral used prebuilt diversity analysis to support workforce goals and align with Saudi Vision 2030. The platform helped improve hiring, retention, and promotion decisions. Employee engagement and productivity increased with real-time insights.
Artists in Motion used to fly staff with hard drives to deliver terabytes of files. With Digital Pigeon, they now... send large files worldwide quickly and reliably. The team can make last-minute tweaks and share updates between Sydney and event sites. They also receive files from freelancers and send branded documents to clients. Digital Pigeon helps them save travel costs and keep projects on track.
German Entrepreneurship Asia
- Investments
- Small
Singapore, Singapore
German Entrepreneurship Asia needed secure cloud storage for sensitive startup data. They chose Tresorit for its end-to-end encryption and real-time... file sync. The team stores all company documents, including financials, in Tresorit. Features like share link expiration and email verification help with due diligence. Tresorit's EU-based servers and compliance with GDPR and ISO 27001 ensure strong data protection. Collaboration is now smoother and data security is no longer a concern.
CustomerGlu helped BookMyShow run over 60 user engagement campaigns in one year. These campaigns reached more than 5.4 million movie... fans. BookMyShow used quizzes and surveys to boost activity on their Buzz platform. The average session time on Buzz went up by 25%. The bounce rate was cut in half. Posts powered by CustomerGlu got twice as many likes as other posts.
Intigral used Oracle Fusion HCM Analytics to cut manual data work and speed up analytics. The company automated workforce data... management, reducing overtime costs and saving $500,000 a year. Intigral used prebuilt diversity analysis to support workforce goals and align with Saudi Vision 2030. The platform helped improve hiring, retention, and promotion decisions. Employee engagement and productivity increased with real-time insights.
Comarch Loyalty Management helped Tabcorp migrate over 2 million users to a new loyalty platform in just 4 months. The AI-powered system... enabled Tabcorp to run complex, multi-jurisdiction loyalty programs and process over 50 million transactions per month. The solution included a custom member portal and content management system for easy updates. Tabcorp used the platform to launch personalized marketing campaigns and manage high transaction volumes during major events like the Melbourne Cup. The system delivered stable, reliable performance above expectations.
LoyaltyLion helped theCHIVE run a gamified loyalty program across three connected websites. theCHIVE used LoyaltyLion to reward account creation, referrals,... visits, and purchases. They integrated with Shopify Multipass to connect their loyalty program across sites. The program brings in 6,800 referred visitors each month and generates 6% of annual revenue. theCHIVE credits LoyaltyLion for customization, scale, and stability.
Adventure City used iLoyal’s email marketing program to keep families engaged all year. The park promoted events, seasonal offers, and... birthday deals through targeted campaigns. iLoyal helped manage sign-ups from visitors and online users. The solution made communication with guests easy and affordable. Adventure City saw more repeat visits and stronger community excitement.
Entertainment Success stories in Driving ROI and Results using SMS Marketing solutions
Expo City Dubai
- Entertainment
- Medium
Dubai, United Arab Emirates
Cisco helped Expo City Dubai host COP28 by reusing over 90% of its existing network. The robust network connected 70,000... delegates across 120 buildings for two weeks. Network reprovision cost was just 1/5 of a typical greenfield setup. No IT incidents or emergencies occurred during the event. Expo City Dubai set a new standard for sustainable, eco-conscious event hosting.
Altitude Trampoline Park (Tampa)
- Entertainment
- Medium
Tampa, USA
Altitude Trampoline Park Tampa used SimpleTexting to build a VIP texting club. They made it easy for customers to join... by using their company name as a keyword. The team promoted the club on social media and inside the park, quickly gaining hundreds of subscribers. They sent special offers by text, which led to more repeat visits. The park plans to keep growing its list and use more texting features to boost customer loyalty.
Textmagic helped HARC Entertainment solve two big problems. Artists often missed key gig details in emails or forgot about performances.... HARC used scheduled SMS reminders 24 hours before each event. This made sure artists had all the info they needed. It also gave HARC time to find replacements if needed. The process became smoother and less stressful for everyone.
Family Quest Entertainment
- Entertainment
- Small
USA
Family Quest Entertainment used Sinch Engage’s SMS integration for HubSpot to boost event attendance. They run over 200 events each... year in 250 cities, drawing 8,000 or more attendees every weekend. The team needed a way to reach busy parents and increase ticket sales. With automated, personalized SMS campaigns, they saw higher engagement and faster event launches. The integration freed up staff time and improved the guest experience.
Family Quest Entertainment
- Entertainment
- Small
USA
Family Quest Entertainment used Sinch Engage’s SMS integration for HubSpot to boost event attendance. They run over 200 events each... year in 250 cities, drawing 8,000 or more attendees every weekend. The team needed a way to reach busy parents and increase ticket sales. With automated, personalized SMS campaigns, they saw higher engagement and faster event launches. The integration freed up staff time and improved the guest experience.
NBC used Linqia to boost awareness for its TV Everywhere service. Linqia connected NBC with influencers who created original content... about NBC shows. The campaign generated 119 million potential impressions. Engagement was 352% higher than expected. Instagram posts saw 3.7 times more likes than average. Visits to the TV Everywhere landing page increased by 44%.
Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.
Kolsquare helped Bioviva launch its eco-friendly game Défis Nature Protect. Bioviva used Kolsquare to find 47 influencers and create 171... pieces of content. The campaign reached over 23,280 engagements and expanded into gaming and collector communities. Real-time tracking let Bioviva adjust its influencer strategy for better results. Kolsquare’s data insights made it possible to measure campaign impact and reach new audiences.
Weezer used Shopify and the Shop app to launch a shoppable arcade game for their Blue Album's 30th anniversary. Fans played the... Sweater Saga game at Brooklyn Projects in Los Angeles to unlock exclusive Weezer merchandise. Players scanned a QR code to access the Shop app and claim rewards like Shop Cash and limited-edition items. The campaign blended in-person gaming with seamless online shopping. Weezer connected with fans in a new way and generated buzz for their anniversary tour.
Stackla helped Cirque du Soleil reach 2. 8 billion people with user-generated content. Their team used Stackla’s AI-powered engine to...curate and publish 13,600 fan visuals every three months. This saved the work of two full-time employees. The platform powered digital screens, show pages, and social commerce with real fan experiences. Cirque du Soleil also used Stackla to recruit new performers by showcasing employee-generated content.
Genesys DX helped See Tickets handle 95% of customer inquiries with an AI chatbot. Before, See Tickets struggled to answer... questions about 40,000 events and faced high call volumes. The chatbot reduced inbound calls and saved costs. Customers now get faster, more accurate answers. The setup was simple and the team can focus on complex queries. Real-time insights help See Tickets improve service and update information quickly.
Cisco helped Expo City Dubai host COP28 by reusing over 90% of its existing network. The robust network connected 70,000... delegates across 120 buildings for two weeks. Network reprovision cost was just 1/5 of a typical greenfield setup. No IT incidents or emergencies occurred during the event. Expo City Dubai set a new standard for sustainable, eco-conscious event hosting.
Intigral used Oracle Fusion HCM Analytics to cut manual data work and speed up analytics. The company automated workforce data... management, reducing overtime costs and saving $500,000 a year. Intigral used prebuilt diversity analysis to support workforce goals and align with Saudi Vision 2030. The platform helped improve hiring, retention, and promotion decisions. Employee engagement and productivity increased with real-time insights.
Intigral used Oracle Fusion HCM Analytics to cut manual data work and speed up analytics. The company automated workforce data... management, reducing overtime costs and saving $500,000 a year. Intigral used prebuilt diversity analysis to support workforce goals and align with Saudi Vision 2030. The platform helped improve hiring, retention, and promotion decisions. Employee engagement and productivity increased with real-time insights.
Family Quest Entertainment
- Entertainment
- Small
USA
Family Quest Entertainment used Sinch Engage’s SMS integration for HubSpot to boost event attendance. They run over 200 events each... year in 250 cities, attracting up to 20,000 attendees per weekend. The SMS solution helped automate and personalize messages, leading to higher engagement and more ticket sales. The team now spends less time launching events and more time on important tasks. Personalized SMS alerts improved guest satisfaction and repeat visits.
Entertainment Clients Speak: The Impact of deploying Video Platform solutions
HBO Europe
- Entertainment
- Large
Motionlab powered HBO Europe's 2020 Christmas campaign with a personalized video meme-generator. The campaign generated 109,018 unique videos across 14... countries. Viewers filled out a questionnaire and received custom videos featuring HBO content. The conversion rate reached 44.2% in the Czech Republic and over 70% in Slovakia. Nearly 25% of users shared or downloaded their videos. The campaign was shortlisted for three major awards and won first prize at the Fenix competition.
Twin Galaxies used Dacast's video hosting platform and API to let users upload and manage a huge library of eSports videos. They needed a... white-label solution for user uploads, advanced encoding, and searchable storage. Dacast provided API access, bulk uploading, and video management tools. Twin Galaxies now supports global uploads and easy content categorization. Over 89,500 videos are managed with Dacast's help.
Enveu Flow automated the subtitle process for a European VoD platform. Before, the team manually extracted audio, transcribed, translated, and... uploaded subtitles for every video. Now, every upload triggers an end-to-end workflow that creates and delivers subtitles in Spanish, Catalan, and English. The process replaced all manual steps, letting videos go live faster. No team member needs to intervene from upload to subtitle delivery.
Abundance+ used Uscreen to launch a Netflix-style streaming membership for homesteading content. Before Uscreen, their WordPress setup was hard to... manage and lacked features for video communities. Migrating to Uscreen enabled seamless cross-device streaming and a strong member community. In the first year, Abundance+ doubled its revenue, reaching over $1M annually and 7,700 active members. More than 76% of their viewership now comes from apps.
Frame. io and Camera to Cloud helped the Sundance Film Festival video team deliver daily recap videos in under 24...hours. The team overcame winter weather, traffic, and unreliable internet by streaming footage directly to editors using Canon cameras and Atomos devices. Editors and stakeholders reviewed and approved cuts remotely on their phones, speeding up collaboration. The workflow improved video quality, inclusivity, and made next-day screenings possible for 100,000 attendees.
BlockSurvey helped Mirlos, led by Georgina Mourinho, improve feedback collection and creative collaboration. The platform enabled secure, private surveys and... forms for engaging with fans and collaborators. Token gating features allowed exclusive access to licensed content for NFT collectors and clients. This changed how Mirlos managed digital assets and distributed music scores. The solution opened new ways for artists to connect with their audience and protect intellectual property.
UserTesting helps NBCUniversal improve its "Identity Program" across digital apps, website, and social channels. NBCUniversal uses UserTesting to test and... optimize user flows, making registration easier and content more relevant. The platform lets teams validate UX ideas and resolve debates with real user feedback. These changes led to millions of new digital subscribers and boosted the UX team's credibility. NBCUniversal now features LIVE TV more prominently, based on insights from UserTesting.
Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.
Secret Cinema used Attest to launch a new global digital product when live events stopped during the pandemic. The team gathered... consumer data to shape features like timeslots, devices, and pricing for their virtual live experiences. They tested demand for different film titles and used insights to guide content strategy. Attest helped them reach global audiences and adapt to changing consumer behaviors. The result was a flexible, immersive online event that expanded Secret Cinema’s reach.
Vivid Seats used Dscout to embed UX researchers within product teams. This helped them run continuous discovery research and talk... to customers every week. Designers became more involved in research, growing the team's capacity. Fast feedback on prototypes improved product decisions. Dscout made recruiting users for studies quick and easy. Insights from real users led to better accessibility and cross-team empathy.
BlueConic helped Raycom Sports collect over 27,000 data points from ACC website visitors using progressive profiling. Raycom used dynamic surveys... to gather detailed viewer insights, including travel preferences and behaviors. The solution achieved a 7.23% conversion rate. Raycom built rich audience profiles and shared these insights with advertising partners. Business users set up new experiences quickly without heavy technical support.
Entain used Zeotap CDP to improve retargeting and real-time personalisation. In just 8 weeks, they activated 20+ use cases across... the EU and US. Zeotap enabled Entain to set up over 260 million EU profiles and 100 million US profiles. Entain achieved a 4x higher match rate at 90% on Facebook. Real-time journey orchestration let Entain react to user actions instantly, boosting engagement and relevance.
Lexer’s CDXP helped Village Cinemas reengage lapsed customers after pandemic lockdowns. The marketing team used detailed customer segmentation to create... targeted campaigns. This led to a 56% year-over-year increase in gift voucher sales and an 18% rise in active loyalty program members. Village Cinemas divided their audience into 24 segments for personalized offers. The campaign drove more viewers back to theaters and boosted loyalty engagement.
Optimove helped NYRA grow their activation rate by 54%. NYRA used Optimove to automate CRM marketing and personalize customer communications.... The platform enabled hyper-segmentation, allowing 41% of segments to have 500 or fewer customers. NYRA now uses AI-driven campaigns and real-time analytics to optimize results. The team leverages multichannel orchestration and robust testing to improve campaign performance.
Totara helped Cinépolis train 35,000 staff after major operational changes. The platform automated content delivery and enabled personalized learning paths.... Cinépolis used gamification to boost engagement and participation. They achieved 97% compliance and completed over 85,000 accreditations. The solution reduced training costs and improved tracking of onboarding and compliance.
CANAL+ used MindOnSite's digital learning platform to train its internal and external sales teams. The CANAL ACADEMY team created online... training for 2,500 learners. The goal was to give all staff the same skills and company culture. The new system helped deliver consistent information to both in-house and partner sales teams. CANAL+ improved training quality and engagement with digital learning.
Stingray used Workleap Officevibe to boost employee feedback and engagement. They achieved a 71% participation rate in surveys, 13 points... above the industry average. The company shared over 1,400 messages of appreciation in six months, showing strong team connection. Leadership used real-time feedback to address hybrid work costs, wellness, and team alignment. Expanding to Workleap Performance helped managers collect 360° feedback and align goals across departments.
Vista Group used Absorb LMS to fix declining customer satisfaction. They replaced scattered training with a single, engaging learning platform.... Over 700 employees in 80+ countries now get consistent, interactive training. Staff morale and job satisfaction improved. Client satisfaction rose and service costs dropped. At-risk customers regained trust thanks to better-trained staff.
Flint Analytics revamped EasySeat’s PPC campaigns, leading to a 300% increase in sales in 12 months. The team prioritized high-value... events and optimized ad spend for peak times. They rebuilt messaging and tested landing pages for better conversions. EasySeat saw a 400% rise in return visitors and an 84% drop in cost per PPC conversion. The client strongly recommends Flint Analytics for PPC and SEO services.
Stackla helped Cirque du Soleil reach 2. 8 billion people with user-generated content. Their team used Stackla’s AI-powered engine to...curate and publish 13,600 fan visuals every three months. This saved the work of two full-time employees. The platform powered digital screens, show pages, and social commerce with real fan experiences. Cirque du Soleil also used Stackla to recruit new performers by showcasing employee-generated content.
MageNative helped Level-Up, a Kuwait-based gaming store, launch a mobile app for their Shopify store. Before MageNative, Level-Up struggled to... reach unregistered customers and expand their audience. MageNative provided a customizable app with features like push notifications and social login. Within two months, Level-Up saw a 15% increase in sales. The app made it easier for customers to shop and improved user engagement.
Riskified helped Gametime automate fraud detection for ticket sales. Gametime faced high fraud rates and slow manual reviews, leading to... lost sales and lower customer satisfaction. With Riskified, Gametime replaced manual reviews with automated fraud management. This improved transaction success rates and customer satisfaction. The team could focus on business growth and fan experience instead of fraud reviews.
Entertainment examples of Driving Business Value with Help Desk
A.C.T. Lighting
- Entertainment
- Small
Los Angeles, USA
A. C.T. Lighting used TeamSupport to manage 500 to 1,000 support tickets each month. The company needed a web-based help...desk to connect its team across multiple cities. TeamSupport offered easy setup, CRM integration, and affordable pricing. The WaterCooler feature helped staff share knowledge and solve customer issues faster. A.C.T. Lighting values TeamSupport’s responsive customer support and personal approach.
Formula 1 used Talkative to manage interactions with over 500 million fans. The platform unified chats, calls, and emails into... their CRM, giving agents a single view of each fan. This reduced interaction times by two minutes and let agents escalate to voice or cobrowse for faster issue resolution. Supervisors updated channels in real time during race weekends, improving fan communication. Talkative supported over 100 languages, ensuring a consistent experience for global fans.
Greentube used ServiceNow to scale its gaming operations. The company wanted to improve IT service management and customer service. ServiceNow... helped Greentube automate workflows and manage risk. This made their operations more efficient. Greentube can now support more users and grow faster. The solution improved both productivity and compliance.
Play Games24x7 uses Zendesk to manage high volumes of customer inquiries for its gaming apps. During peak cricket season, they... handle up to 600,000 emails in two months. Zendesk automations and triggers help resolve 95% of tickets within three hours. The customizable dashboard gives agents a single view of customer history, improving proactive support. Data from Zendesk powers insight-driven marketing and reduces average resolution times by 68%.
NotifyVisitors web push notifications helped PVR Cinemas boost customer engagement by 60%. PVR saw a 40% increase in click-through rates... compared to email and SMS. Real-time notifications reached all subscribers instantly across devices. The solution enabled geo-targeting and multi-language support for India's diverse audience. PVR also benefited from advanced analytics and a simple one-click subscription process.
UserTesting helps NBCUniversal improve its "Identity Program" across digital apps, website, and social channels. NBCUniversal uses UserTesting to test and... optimize user flows, making registration easier and content more relevant. The platform lets teams validate UX ideas and resolve debates with real user feedback. These changes led to millions of new digital subscribers and boosted the UX team's credibility. NBCUniversal now features LIVE TV more prominently, based on insights from UserTesting.
Intigral used Oracle Fusion HCM Analytics to cut manual data work and speed up analytics. The company automated workforce data... management, reducing overtime costs and saving $500,000 a year. Intigral used prebuilt diversity analysis to support workforce goals and align with Saudi Vision 2030. The platform helped improve hiring, retention, and promotion decisions. Employee engagement and productivity increased with real-time insights.
Webtrends Optimize helped Raffolux improve user trust and boost sales. By adding Trustpilot reviews to the product detail page, Raffolux... saw a 20.38% increase in tickets purchased. Streamlining the registration process led to a 19.16% rise in purchases per user. Revenue per user grew by 32.7%. AB testing and social proofing were key to these results.
Measuring SEO Success in Entertainment Deployments
Vidio
- Entertainment
- Large
Jakarta, Indonesia
Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.
Amazon Prime Video France
- Entertainment
- Very Large
Seattle, USA
Amazon Prime Video France used the tubics platform to boost their YouTube channel. They wanted more organic views and watch... time. Tubics gave them data-driven video ideas and optimization tips. In 3 months, organic video views grew by 799%. Organic watch time on Google rose by 290%. The team tracked results weekly in the tubics dashboard.
Semalt helped Gamermarkt. com grow organic search traffic by 712% in 7 months. Monthly visitors increased from 8,893 to 73,009....The number of keywords in Google's top 10 rose from 53 to 2,853. Semalt used a custom SEO and link-building strategy focused on gaming account sales. Gamermarkt.com now ranks first for high-volume keywords like "fortnite accounts for sale."
Fortune 500 recreation and touring company
- Entertainment
- Very Large
SEOreseller helped a Fortune 500 recreation and touring company grow organic traffic by 300% in six months. The client wanted... top rankings for key terms but struggled as most traffic went to the homepage. SEOreseller restructured the website, improved internal linking, and enhanced content for target keywords. As a result, monthly visitors rose from 2,500 to nearly 8,000. Over 800 keywords reached the top 5 positions, and 50 terms ranked in the top 3.
Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.
Figma helped Crunchyroll save 146 hours per project by streamlining their design-to-development workflow. Before Figma, teams used multiple tools, causing... delays and confusion. Designers spent entire sprints on manual annotations and developers rebuilt components by mistake. With Figma and Dev Mode, all teams now work in one place. This improved collaboration, reduced rework, and made releases faster. Crunchyroll now delivers higher quality products and builds more trust with users.
Webflow helped Olympia launch a new digital platform to match a £1. 3 billion transformation of their London venue. Olympia...needed a website to tell their story, support events, and prepare for growth. With Webflow and partner N4, they built a flexible, scalable site in under six months. The new site serves over 30 audience types and supports future personalization and localization. Olympia’s team can now manage content easily and deliver a tailored digital experience.
Archbee helped Torpor Games organize and centralize their complex game documentation. The team moved from scattered files to a single,... structured knowledge base. Integrations and publishing features let them create a public wiki for their game universe. Real-time edits and AI chat improved onboarding and engagement for both staff and fans. Direct feedback to Archbee led to new features that matched their needs.
Deezer used InAppStory to boost user engagement in its music streaming app. The team added interactive stories, making music discovery... more fun and personal. Users now see themed playlists, artist interviews, and special campaigns like an advent calendar. Monthly, over 1 million story interactions and 40 seconds average view time were recorded. A promo story with Ed Sheeran reached over 6 minutes per viewing. This approach helped Deezer keep users active and interested in the app.
Universal Music Group
- Entertainment
- Very Large
Santa Monica, USA
Universal Music Group used Taboola High Impact to promote Metallica's S&M2 album in Germany. They wanted to reach new, high-quality... audiences outside social media. Taboola's video campaigns placed content on premium publisher websites. In five months, UMG achieved over 260,000 video views from heavy metal fans. The campaign increased brand awareness for Metallica in a brand-safe environment.
The National Lottery used Outbrain to launch its first cross-funnel campaign on the open internet. The campaign aimed to boost... awareness and player engagement for a €130 million Euromillions superdraw. Outbrain’s Onyx solution delivered high-attention video ads, helping the brand reach a video-centric audience. Precision targeting then drove these audiences further down the funnel, lowering cost per visit by 30%. The campaign also achieved a 4% higher viewability and reduced cost per completed view by 85%.
Intigral used Oracle Fusion HCM Analytics to cut manual data work and speed up analytics. The company automated workforce data... management, reducing overtime costs and saving $500,000 a year. Intigral used prebuilt diversity analysis to support workforce goals and align with Saudi Vision 2030. The platform helped improve hiring, retention, and promotion decisions. Employee engagement and productivity increased with real-time insights.
Talkwalker helped Square Enix launch the Final Fantasy VII remake during the pandemic. The social media and communications teams used... social listening to understand fan reactions before, during, and after launch. They tracked character resonance, monitored user-generated content, and engaged with fans. The platform also helped them spot server issues and bugs quickly. This approach kept Square Enix in tune with their gaming community.
Revry used Lately’s AI social media platform to boost brand awareness and organic reach. They turned longform content into dozens... of daily social posts, saving time and money. Lately helped promote the comedy special “PsyCHO” by Margaret Cho with a month’s worth of social content. Revry increased engagement and visibility in the entertainment industry. The platform supported their mission to highlight LGBTQ voices and content creators.
Misc Games used Determ to track online mentions and player feedback after moving to self-publishing. They needed to monitor what... was said about their games and spot piracy attempts. Determ helped them find illegal YouTube videos with downloadable links and remove them quickly. The Slack integration kept the team updated on new mentions, boosting motivation. Misc Games saw improved metrics and recommends Determ to other gaming companies.
Socialinsider helped UNTOLD, Romania's largest music festival, double its social media engagement. The social media team used Socialinsider to quickly... generate campaign reports and analyze both their own and competitors' performance. The platform saved them up to 10 hours per month on reporting. UNTOLD also improved content strategy by learning which posts performed best and identifying optimal posting times. TikTok analytics and immediate post metrics were key features for their success.
Informatica IDMC helped TelevisaUnivision cut data integration costs by 44%. The company moved from 27 separate tools to a single... cloud-native platform. This improved service delivery efficiency by 35%. TelevisaUnivision now supports over 250 integrations across 80+ applications. The platform enables real-time decision-making and better data governance. Billions of records are processed each year, supporting content delivery and business operations.
Intigral used Oracle Fusion HCM Analytics to cut manual data work and speed up analytics. The company automated workforce data... management, reducing overtime costs and saving $500,000 a year. Intigral used prebuilt diversity analysis to support workforce goals and align with Saudi Vision 2030. The platform helped improve hiring, retention, and promotion decisions. Employee engagement and productivity increased with real-time insights.
Intigral used Oracle Fusion HCM Analytics to cut manual data work and speed up analytics. The company automated workforce data... management, reducing overtime costs and saving $500,000 a year. Intigral used prebuilt diversity analysis to support workforce goals and align with Saudi Vision 2030. The platform helped improve hiring, retention, and promotion decisions. Employee engagement and productivity increased with real-time insights.
Winning Poker Network (WPN)
- Entertainment
- Medium
Voluum helped Winning Poker Network boost their paid advertising results. WPN used Voluum to track and optimize their ad campaigns.... They increased their conversion rate by 30%. Profitability grew by 50%. Voluum also saved the team about 9 hours of work each week. Paid ads became a steady source of new users for WPN.
Entertainment examples of Driving Business Value with Public Relations
Helsingborg Concert Hall
- Entertainment
- Small
Helsingborg, Sweden
Helsingborg Concert Hall used Mynewsdesk to share a press release about a concert inspired by a hate letter. The story gained... global media attention, including interviews with the BBC and outlets in the USA, Latin America, Africa, and Asia. The concert hall reached new audiences and received positive feedback. Their digital storytelling won them the Nordic Digital PR Award for best digital storyteller in 2018.
Presspage helped MDLBeast centralize all press releases in one hub. Before, the team sent updates manually and built press kits... from scratch. Now, distribution takes minutes, not hours. Journalists can access all releases without waiting for the team. The PR team manages content easily, with no technical help needed. This improved workflow saves time and boosts global media access.
Prezly helped MY. GAMES unify its global PR workflow. The team replaced Excel and mail merge with a centralized contact...database. This change doubled their response rates year over year. Participation in their content creator program grew by over 400%. Standardized messaging improved brand consistency across ten regional offices. Real-time campaign data now supports PR decisions and helps target communications more effectively.
Intigral used Oracle Fusion HCM Analytics to cut manual data work and speed up analytics. The company automated workforce data... management, reducing overtime costs and saving $500,000 a year. Intigral used prebuilt diversity analysis to support workforce goals and align with Saudi Vision 2030. The platform helped improve hiring, retention, and promotion decisions. Employee engagement and productivity increased with real-time insights.
Intigral used Oracle Fusion HCM Analytics to cut manual data work and speed up analytics. The company automated workforce data... management, reducing overtime costs and saving $500,000 a year. Intigral used prebuilt diversity analysis to support workforce goals and align with Saudi Vision 2030. The platform helped improve hiring, retention, and promotion decisions. Employee engagement and productivity increased with real-time insights.
Intigral used Oracle Fusion HCM Analytics to cut manual data work and speed up analytics. The company automated workforce data... management, reducing overtime costs and saving $500,000 a year. Intigral used prebuilt diversity analysis to support workforce goals and align with Saudi Vision 2030. The platform helped improve hiring, retention, and promotion decisions. Employee engagement and productivity increased with real-time insights.
Entertainment Clients Speak: The Impact of deploying Digital Signage solutions
Prairie State Gaming
- Entertainment
- Medium
Chicago, USA
Prairie State Gaming used TelemetryTV’s digital signage to reach 250 locations in Illinois. Before, they hand-delivered posters, which took a... lot of time. Now, they send personalized promotions and videos to screens with a few clicks. The software helps them share casino-quality offers and live prize draws fast. Their marketing team finds it easy to use and says it boosts customer engagement.
BrightSign XD5 mediaspelers en Peerless-AV displays vervangen statische bewegwijzering bij Lincoln Park Zoo. De dierentuin gebruikt nu digitale signage voor... betere bezoekersnavigatie en realtime communicatie. Het personeel werkt content op afstand bij, wat handmatig werk vermindert. Digitale displays verhogen de betrokkenheid bij educatie en evenementen. De oplossing ondersteunt nieuwe inkomstenstromen via advertenties. Technologie is geïntegreerd zonder de natuurlijke omgeving te verstoren.
Navori software powers Lotto Bayern's digital signage network across 4,000 screens in 3,500 retail locations. Lotto Bayern needed reliable, broadcast-quality... content delivery and seamless remote management. Navori enabled 24/7 content playback, remote firmware upgrades, and secure on-premise server integration. The system proved highly reliable, meeting strict performance and security needs. Customers responded positively to the modernized screen design and content.
Paciolan switched from PowerPoint to Beautiful. ai to improve presentation design. The team saw a 50-75% reduction in time spent...creating slides. Sales and marketing teams now build their own decks without needing a designer. Brand control features ensure slides stay on-brand. Collaboration improved with live comments and shared slides. The executive team was impressed by the quality of the first deck.
Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.
Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.
Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.
Kochava helped Intigral – stc tv track over 3. 8 million monthly active users and 47 million engagement events across...mobile and connected TV apps. The marketing team unified campaign attribution and analytics for all devices, using Kochava’s integrations with major media partners. In 90 days, they saw a 15% increase in user acquisition, with nearly 5% from owned media. Kochava’s platform gave them a single source of truth for measuring paid and owned media impact. This enabled data-driven decisions and improved return on ad spend.
Adjust enabled Tripledot Studios to migrate over 30 live games and billions of install records without any disruption. The migration kept... all user acquisition campaigns running and preserved historical data for accurate reporting. Tripledot’s BI systems and data pipelines stayed stable, with no loss in performance or visibility. The automated device import process ensured seamless cohort tracking and data accuracy. Tripledot’s marketing and engineering teams worked closely with Adjust to achieve a safe, step-by-step migration.
TrueID (Thailand's #1 telecom provider's super app)
- Entertainment
- Large
Bangkok, Thailand
MirrorFly enabled TrueID, Thailand’s top entertainment super app, to add chat and calling for over 10 million users. The app integrated... SIP and VoIP calls, plus secure in-app messaging, to boost engagement. With MirrorFly, TrueID supported 30,000 concurrent chat users and 2,000 concurrent call users. The solution improved user satisfaction and opened new cross-selling opportunities. The super app now connects users inside and outside the app with seamless communication.
Cisco helped Expo City Dubai host COP28 by reusing over 90% of its existing network. The robust network connected 70,000... delegates across 120 buildings for two weeks. Network reprovision cost was just 1/5 of a typical greenfield setup. No IT incidents or emergencies occurred during the event. Expo City Dubai set a new standard for sustainable, eco-conscious event hosting.
Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.
Leading Streaming Service
- Entertainment
- Very Large
Shelf helped a leading streaming service boost GenAI adoption by 154%. The company improved new hire proficiency by 42% and... reduced onboarding time. Shelf enabled better content quality assurance and governance. Customer support teams saw a 36% increase in agent sentiment. The solution led to 96% adherence to governance SLAs and improved customer satisfaction.
Greentube used ServiceNow to scale its gaming operations. The company wanted to improve IT service management and customer service. ServiceNow... helped Greentube automate workflows and manage risk. This made their operations more efficient. Greentube can now support more users and grow faster. The solution improved both productivity and compliance.
RevX helped Zee5, a top Indian OTT app, boost user retention and conversions. Zee5 used RevX’s programmatic platform to run... targeted retargeting campaigns. The campaigns increased monthly conversions by 19.16x and unique ad views by 14.8x. Cost per unique view dropped by 3.88x. Personalized ads and creative formats drove higher engagement and reduced churn.
Museum of Science and Industry, Chicago
- Entertainment
- Large
Chicago, USA
Vena helped the Museum of Science and Industry, Chicago cut variance analysis meeting times by 50%. Before Vena, the finance... team struggled with static reports and slow, manual processes. Vena automated monthly reporting and integrated with Sage Intacct and ADP. Now, teams collaborate better and make reliable revenue projections. Scenario modeling supports decisions on exhibits, staffing, and costs.
Intigral used Oracle Fusion HCM Analytics to cut manual data work and speed up analytics. The company automated workforce data... management, reducing overtime costs and saving $500,000 a year. Intigral used prebuilt diversity analysis to support workforce goals and align with Saudi Vision 2030. The platform helped improve hiring, retention, and promotion decisions. Employee engagement and productivity increased with real-time insights.
ROI Hunter helped JioSaavn increase conversions by 400%. JioSaavn used dynamic ads and automated video ad creation to promote millions... of music tracks. The new setup reduced cost per conversion by 75% and cost per stream by 78%. JioSaavn improved user engagement and scaled campaigns without manual effort. The partnership enabled better integration of data streams and faster campaign deployment.
Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.
Nexon used the Hivestack platform to boost awareness for its new RPG, Building & Fighter. The campaign targeted players in... Seoul with geo-location ads on digital billboards and convenience stores. Nexon served 84 creative versions using real player nicknames and locations. The two-week campaign delivered over 1.6 million impressions. Nexon gained insights on optimal ad timing and audience concentration for future marketing.
Kojo used Scoro to cut quote creation time by 2–3 days per project. Before Scoro, quoting was slow and manual,... often done in Excel, leading to errors and delays. With Scoro’s customizable quote templates, quotes are now ready in under 24 hours. Reporting and invoicing are automated, saving 1–2 days per user each month. Finance now has real-time visibility into margins and costs, improving accuracy and trust in data.
Cacoo helped VStream Media improve remote troubleshooting and team collaboration for livestream events. The team used Cacoo to create and... share equipment network diagrams, making technical planning easier. Real-time editing and chat features allowed them to solve problems quickly, even when working from different locations. Visual diagrams made it easier to communicate with clients and new team members. Cacoo is now a key part of their workflow for event broadcasting and video conferencing.
Intigral used Oracle Fusion HCM Analytics to cut manual data work and speed up analytics. The company automated workforce data... management, reducing overtime costs and saving $500,000 a year. Intigral used prebuilt diversity analysis to support workforce goals and align with Saudi Vision 2030. The platform helped improve hiring, retention, and promotion decisions. Employee engagement and productivity increased with real-time insights.
Feld Entertainment used Click Boarding to modernize its employee onboarding. The company needed a flexible, secure, and remote-friendly solution for... hiring and rehiring seasonal talent. Click Boarding integrated with their HRIS and ATS, streamlining onboarding and saving 2-3 hours per hire. Feld saw improved efficiency, cost savings, and higher new hire productivity. The HR team praised Click Boarding’s support and customizable workflows.
Games Global used Bob’s Workforce Planning to automate headcount forecasting and support rapid growth. The company replaced a complex HR... system with Bob to centralize people data and boost engagement. Bob’s Sandbox let the HR team test new processes and permissions before launch, ensuring smooth rollouts. Real-time analytics and custom reporting improved efficiency for HR and leadership. Games Global now manages recruitment, compensation, and workforce planning in one platform.
Auth0 by Okta helped McLaren Racing double its partner user onboarding, growing from 500 to 1,000 users. McLaren used Auth0... to automate user management for both fans and partners. This reduced manual work and improved security. Fans now get seamless single sign-on and better digital experiences. Partners can self-serve access, speeding up their work and boosting efficiency. Auth0 scales to handle millions of fans during peak Formula 1 events.
Flutter used Signicat to unify onboarding and player verification across global brands. The solution helped detect and prevent fraud, manage... KYC and AML workflows, and meet complex regulatory demands. Signicat’s platform enabled fast integration of new tools and services, supporting compliance in multiple markets. Flutter improved operational efficiency and maintained high standards for player safety and trust. The partnership allowed Flutter to expand quickly while keeping customer experiences smooth and secure.
Entertainment Clients Speak: The Impact of deploying Security solutions
THE THIRD FLOOR
- Entertainment
- Medium
Los Angeles, USA
BetterCloud helped THE THIRD FLOOR automate user lifecycle management. The IT team reduced onboarding and offboarding resources from 12 people... to four. Automation improved security, protected sensitive files, and centralized data. Employees now focus on higher value work instead of manual tasks. The onboarding process is smoother and faster for new hires. BetterCloud also made it easy to audit and control file access.
Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.
Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.
Paramount+ partnered with Fandom to boost fan engagement and brand love. They sponsored the Fandom Party in San Diego, drawing... over a thousand fans to interactive experiences and themed giveaways. The Paramount+ photobooth became a highlight, driving strong social media buzz. The campaign included media takeovers to extend reach and awareness for Paramount+ franchises. This collaboration helped Paramount+ connect with fans and promote sign-ups for its streaming service.
Swaarm’s MMP helped Winner. ro unify marketing data from affiliates, Google Ads, and Meta. Winner.ro faced challenges with data discrepancies...and lacked a centralized measurement system. Swaarm enabled real-time, accurate attribution and custom integrations, especially with Income Access. The platform reduced reporting delays and improved campaign optimization. Winner.ro now makes faster, data-driven decisions in the competitive iGaming market.
Tapfiliate helped ERIKALUST grow affiliate traffic by 40% year over year. Affiliate-driven net revenue increased by 30%. ERIKALUST operates in... the adult film industry, where traditional advertising is restricted. Tapfiliate enabled a more structured affiliate program and better partner management. Recurring commissions and improved tracking built trust and long-term growth. Clear reporting supported smarter decisions and stronger partnerships.
Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.
Kindred Group used Bannerflow to update thousands of live campaign assets in just 24 hours. The in-house team produces over... 600 dynamic banners every week for 11 brands. Bannerflow’s real-time publishing and data feeds help Kindred meet strict market regulations and show live odds in ads. The platform enables fast, high-volume creative production and easy rebranding across multiple markets. This led to improved campaign performance and better ROI.
Intigral used Oracle Fusion HCM Analytics to cut manual data work and speed up analytics. The company automated workforce data... management, reducing overtime costs and saving $500,000 a year. Intigral used prebuilt diversity analysis to support workforce goals and align with Saudi Vision 2030. The platform helped improve hiring, retention, and promotion decisions. Employee engagement and productivity increased with real-time insights.
Fandom switched from Culture Amp to Lattice to boost employee engagement and feedback. Their old HR platform was only used... for annual reviews, so employees rarely logged in. Lattice made feedback continuous and easy, helping managers and employees connect more often. The platform's simple design led to high adoption and daily use. Fandom now enjoys a stronger, more connected company culture.
SCS Software used Crowdin to localize their games into 47 languages. They automated content delivery and managed localization for two... major PC games. Crowdin's version management and API features helped streamline translation and proofreading. 70% of their players are from non-English speaking countries. The platform enabled both in-house and community-driven translations, improving release speed and global reach.
Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.
Bogotá Music Market (BOmm)
- Entertainment
- Small
Bogotá, Colombia
Ibexa DXP powers the Bogotá Music Market (BOmm) website. BOmm, led by the Bogotá Chamber of Commerce, supports Colombia's music... industry. The site connects musicians, producers, and agencies with new business opportunities. Ibexa DXP integrates external systems to update participant profiles and showcase music productions. Aplyca, an Ibexa partner, developed the site as part of a multi-site project.
PlayOJO used Whatfix to improve customer onboarding and player engagement. Over 500,000 users interacted with in-app flows in six months.... The platform eliminated 25,000 support tickets year-over-year using Whatfix Self-Help. PlayOJO saw a 165% increase in onboarding completion and a 154% rise in times played after updating onboarding steps. Personalized pop-ups and targeted promotions boosted user opt-ins and satisfaction. Whatfix enabled the marketing team to launch campaigns quickly without IT help.
Genesys DX helped See Tickets handle 95% of customer inquiries with an AI chatbot. Before, See Tickets struggled to answer... questions about 40,000 events and faced high call volumes. The chatbot reduced inbound calls and saved costs. Customers now get faster, more accurate answers. The setup was simple and the team can focus on complex queries. Real-time insights help See Tickets improve service and update information quickly.
Indicative helps TodayTix track real-time customer journeys and improve decision-making. TodayTix switched from Amplitude to Indicative for easier setup and... lower costs. Teams now access data without writing code, making faster choices. Product teams use dashboards and A/B tests to spot issues and recover lost revenue. One change fixed checkout errors, saving tens of thousands of dollars. Data insights now guide feature launches and business priorities.
How Field Sales is Delivering ROI for Entertainment Leaders
Tabcorp
- Entertainment
- Very Large
Melbourne, Australia
Comarch Loyalty Management helped Tabcorp migrate over 2 million users to a new loyalty platform in just 4 months. The AI-powered system... enabled Tabcorp to run complex, multi-jurisdiction loyalty programs and process over 50 million transactions per month. The solution included a custom member portal and content management system for easy updates. Tabcorp used the platform to launch personalized marketing campaigns and manage high transaction volumes during major events like the Melbourne Cup. The system delivered stable, reliable performance above expectations.
Comarch Loyalty Management helped Tabcorp migrate over 2 million users to a new loyalty platform in just 4 months. The AI-powered system... enabled Tabcorp to run complex, multi-jurisdiction loyalty programs and process over 50 million transactions per month. The solution included a custom member portal and content management system for easy updates. Tabcorp used the platform to launch personalized marketing campaigns and manage high transaction volumes during major events like the Melbourne Cup. The system delivered stable, reliable performance above expectations.
Top Stories in Entertainment about adoption of CRM All-in-One software
The Baths Hall Theatre
- Entertainment
- Small
Scunthorpe, UK
Fidelity EPoS installed a new EPoS system at The Baths Hall Theatre in Scunthorpe. The system included ten touch screen... terminals for fast bar service. Customers could pre-order interval drinks, reducing queues and improving service. The back office software managed stock, pricing, and reporting. Real-time data helped optimize staffing and sales. The solution made theatre operations smoother and enhanced the visitor experience.
The Louvre museum uses efficy to manage marketing campaigns and visitor relationships. Efficy helps the museum send personalized newsletters and... coordinate events for visitors, members, and patrons. The CRM connects with the ticketing system for a full view of customer data. Staff use dashboards to analyze visitor profiles and measure marketing results. This helps the Louvre improve communication and segment its audiences.
National Lottery operator, Allwyn
- Entertainment
- Large
London, UK
Acast partnered with Allwyn to launch the "Rich Beyond Our Wildest Dreams" podcast for EuroMillions. The campaign targeted young, diverse... audiences and used a social-first, multi-platform approach. EuroMillions saw its highest event-week sales since 2013, with a 10% year-on-year sales increase. Brand consideration rose by 11%, and ad awareness among lapsed players grew by 5%. The podcast reached number two in branded charts and drove 6.2 million minutes of listening.
Betting Ad Business (name under NDA)
- Entertainment
- Small
India
Epom WL DSP helped an Indian betting ad business boost conversion rates by 34%. The company used strategic retargeting, custom... bidding rules, and fraud prevention tools. They saw a 28% drop in churn, a 21% decrease in eCPC, and a 16% reduction in ad spending. Epom also integrated a third-party checker for better ad traffic security. The business now attracts more customers and spends less on ads.
Entertainment Clients Speak: The Impact of deploying Contract Management solutions
MDLBEAST
- Entertainment
- Medium
Saudi Arabia
Juro helped MDLBEAST execute contracts up to 253% faster. The legal team used to rely on manual, fragmented processes that... slowed down contract creation and approval. With Juro, MDLBEAST automated contract drafting, approval, and storage. The platform gave the team a single source of truth and clear contract visibility. Now, contracts that once took weeks are signed in days, supporting the company’s rapid growth in the entertainment industry.
Contracts 365 helped Square Enix speed up contract processing and cut out wasted time. The legal team moved from a... slow, click-heavy system to a simple, easy-to-use contract management platform. User adoption was fast, with little training needed. Automated weekly reports now show contract status and team workload. The new system improved transparency and made it easier for business users to respond quickly.
Entertainment examples of Driving Business Value with Website Builder
Vidio
- Entertainment
- Large
Jakarta, Indonesia
Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.
Private (Music Industry SaaS)
- Entertainment
- Small
Simvoly helped a private SaaS business in the music industry reach 288 subscribers and $12,000 in monthly recurring revenue. The founder struggled... for years to build a platform with developers before switching to Simvoly. Simvoly’s funnel builder and feature set met 90% of the business’s needs. The platform’s ease of use and strong customer support led to a full migration from WordPress. The customer values Simvoly’s white label capabilities and credits it for significant revenue growth.
Entertainment Clients Speak: The Impact of deploying Web Security solutions
Flirtback
- Entertainment
- Medium
Flirtback used iDenfy's KYC software to automate identity and age verification for content creators. Before, onboarding was manual, slow, and... prone to errors. With iDenfy, Flirtback now verifies creators in 15-30 seconds using AI-powered checks. This led to 3x more content creators converted and fewer drop-offs. The platform can now scale easily and stay compliant with global regulations.
WP Engine helped Nova Entertainment launch a new mobile-optimized content hub. The project focused on migrating legacy content and improving... site speed. Nova's site, GOAT, saw its Google Pagespeed Insights score jump from 7 to 77 on mobile. First contentful paint dropped from 5.8 to 2.5 seconds. The new platform unified editorial workflows and improved ad performance.
Convesio helped Candi keep their website online during a Shark Tank appearance, handling a spike of 10,000 users at once. Candi used Convesio’s... managed WordPress hosting to avoid outages and security issues. The founders valued Convesio’s 24/7 support and direct Slack access. This let Candi focus on growing their celebrity video chat business instead of worrying about web infrastructure. Candi’s site stayed fast and secure, even during high-demand events.
Entertainment Success stories in Driving ROI and Results using CPQ solutions
Intigral
- Entertainment
- Medium
Riyadh, Saudi Arabia
Intigral used Oracle Fusion HCM Analytics to cut manual data work and speed up analytics. The company automated workforce data... management, reducing overtime costs and saving $500,000 a year. Intigral used prebuilt diversity analysis to support workforce goals and align with Saudi Vision 2030. The platform helped improve hiring, retention, and promotion decisions. Employee engagement and productivity increased with real-time insights.
Deputy helped Red Door Escape Room save hundreds of thousands of dollars by automating labor law compliance. The company reduced... missed meal and rest breaks to nearly zero using Deputy’s scheduling and compliance tools. Managers now save half an hour each week on scheduling, adding up to $12,000 in annual savings. Team members get instant schedule updates, and managers can track attendance in real time. Reporting features give a clear view across all locations.
Entertainment Clients Speak: The Impact of deploying Bot Platform solutions
Vidio
- Entertainment
- Large
Jakarta, Indonesia
Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.
BlueConic helped Raycom Sports collect over 27,000 data points from ACC website visitors using progressive profiling. Raycom used dynamic surveys... to gather detailed viewer insights, including travel preferences and behaviors. The solution achieved a 7.23% conversion rate. Raycom built rich audience profiles and shared these insights with advertising partners. Business users set up new experiences quickly without heavy technical support.
Top Stories in Entertainment about adoption of Sweepstakes software
Live Nation
- Entertainment
- Very Large
Beverly Hills, USA
Votigo's enterprise promotions platform helped Live Nation launch over 5,000 promotions in 198 markets. The platform enabled 150 marketers to... create and manage campaigns in 13 languages. Live Nation collected 2.5 million user entries and added 300,000 new email subscribers. The solution ensured brand consistency and legal compliance across all campaigns. Regional teams gained autonomy while maintaining centralized oversight.
Entertainment Success stories in Driving ROI and Results using Referral Marketing solutions
Kaizen Gaming
- Entertainment
- Large
Athens, Greece
Kaizen Gaming used Buyapowa to launch referral programs in Brazil, Portugal, Germany, Bulgaria, Chile, Greece, and Cyprus. The company needed... a fast, compliant solution to scale in new markets. Buyapowa enabled automated reward distribution and localized campaigns. Kaizen Gaming saw over 400% annual growth in new customers from referrals. More than 40% of referred friends became customers. Top advocates brought in up to 100 new customers each.
Entertainment Success stories in Driving ROI and Results using Sales Intelligence solutions
Intigral
- Entertainment
- Medium
Riyadh, Saudi Arabia
Intigral used Oracle Fusion HCM Analytics to cut manual data work and speed up analytics. The company automated workforce data... management, reducing overtime costs and saving $500,000 a year. Intigral used prebuilt diversity analysis to support workforce goals and align with Saudi Vision 2030. The platform helped improve hiring, retention, and promotion decisions. Employee engagement and productivity increased with real-time insights.
Xola helped Trapped RGV, an escape room business in South Texas, boost sales by 10% in one month. The team used... Xola’s lightning deals and capacity utilization reports to fill empty time slots. One room saw a 500% revenue increase in just six weeks. Xola’s dashboard made it easy to add new rooms and communicate with customers. The owner praised Xola’s simple checkout and fast support.
Entertainment Clients Speak: The Impact of deploying POS solutions
Weezer
- Entertainment
- Small
Los Angeles, USA
Weezer used Shopify and the Shop app to launch a shoppable arcade game for their Blue Album's 30th anniversary. Fans played the... Sweater Saga game at Brooklyn Projects in Los Angeles to unlock exclusive Weezer merchandise. Players scanned a QR code to access the Shop app and claim rewards like Shop Cash and limited-edition items. The campaign blended in-person gaming with seamless online shopping. Weezer connected with fans in a new way and generated buzz for their anniversary tour.
Entertainment Clients Speak: The Impact of deploying Native Advertising solutions
Nexon
- Entertainment
- Large
Seoul, South Korea
Nexon used the Hivestack platform to boost awareness for its new RPG, Building & Fighter. The campaign targeted players in... Seoul with geo-location ads on digital billboards and convenience stores. Nexon served 84 creative versions using real player nicknames and locations. The two-week campaign delivered over 1.6 million impressions. Nexon gained insights on optimal ad timing and audience concentration for future marketing.
Cisco helped Expo City Dubai host COP28 by reusing over 90% of its existing network. The robust network connected 70,000... delegates across 120 buildings for two weeks. Network reprovision cost was just 1/5 of a typical greenfield setup. No IT incidents or emergencies occurred during the event. Expo City Dubai set a new standard for sustainable, eco-conscious event hosting.
Entertainment Clients Speak: The Impact of deploying Mobile Advertising solutions
A leading regional entertainment destination
- Entertainment
- Large
Simpli. fi helped a leading regional entertainment destination boost season pass sales and increase local foot traffic. The campaign used...hyperlocal targeting, lookalike audiences, and geo-fencing to reach ideal visitors. Simpli.fi’s platform enabled precise audience targeting and tracked both online and offline actions. The campaign drove 17,488 actions, 35,868 clicks, and achieved a 98% video completion rate. Cost per action dropped to $13.08, beating the original $25 goal.
How Inside Sales is Delivering ROI for Entertainment Leaders
Intigral
- Entertainment
- Medium
Riyadh, Saudi Arabia
Intigral used Oracle Fusion HCM Analytics to cut manual data work and speed up analytics. The company automated workforce data... management, reducing overtime costs and saving $500,000 a year. Intigral used prebuilt diversity analysis to support workforce goals and align with Saudi Vision 2030. The platform helped improve hiring, retention, and promotion decisions. Employee engagement and productivity increased with real-time insights.
Entertainment Clients Speak: The Impact of deploying Tag Management solutions
Vidio
- Entertainment
- Large
Jakarta, Indonesia
Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.
Family Quest Entertainment
- Entertainment
- Small
USA
Family Quest Entertainment used Sinch Engage’s SMS integration for HubSpot to boost event attendance. They run over 200 events each... year in 250 cities, attracting up to 20,000 attendees per weekend. The SMS solution helped automate and personalize messages, leading to higher engagement and more ticket sales. The team now spends less time launching events and more time on important tasks. Personalized SMS alerts improved guest satisfaction and repeat visits.
Cisco helped Expo City Dubai host COP28 by reusing over 90% of its existing network. The robust network connected 70,000... delegates across 120 buildings for two weeks. Network reprovision cost was just 1/5 of a typical greenfield setup. No IT incidents or emergencies occurred during the event. Expo City Dubai set a new standard for sustainable, eco-conscious event hosting.
Measuring Calendar Success in Entertainment Deployments
Vidio
- Entertainment
- Large
Jakarta, Indonesia
Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages... Google Kubernetes Engine for effortless scaling during high-traffic events, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.
Intigral used Oracle Fusion HCM Analytics to cut manual data work and speed up analytics. The company automated workforce data... management, reducing overtime costs and saving $500,000 a year. Intigral used prebuilt diversity analysis to support workforce goals and align with Saudi Vision 2030. The platform helped improve hiring, retention, and promotion decisions. Employee engagement and productivity increased with real-time insights.
Major League Baseball
- Entertainment
- Very Large
New York, USA
Major League Baseball uses Pingdom to monitor its web properties. MLB.com gets four million hits per day. Pingdom helps MLB... check HTTP, DNS, API endpoints, and site availability. The solution is easy to set up and supports adaptive escalation policies. MLB relies on Pingdom for interaction monitoring and uptime.
Top Stories in Entertainment about adoption of Channel Marketing software
A major entertainment company
- Entertainment
- Large
Englewood, USA
Ansira helped a major entertainment company boost its retailers’ digital presence. The company wanted to reduce vendor complexity and improve... local marketing for 4,000 affiliates. Ansira created digital bundles that retailers could easily enroll in. Marketing experts managed execution, making digital advertising simple. Retailers accessed performance metrics and got quarterly optimization calls. 76% of retailers enrolled in the program.
Stingray used Workleap Officevibe to boost employee feedback and engagement. They achieved a 71% participation rate in surveys, 13 points... above the industry average. The company shared over 1,400 messages of appreciation in six months, showing strong team connection. Leadership used real-time feedback to address hybrid work costs, wellness, and team alignment. Expanding to Workleap Performance helped managers collect 360° feedback and align goals across departments.
Entertainment Success stories in Driving ROI and Results using Data Security solutions
Nordcurrent
- Entertainment
- Medium
Vilnius, Lithuania
NAKIVO Backup & Replication helped Nordcurrent, a video game developer in Lithuania, recover critical virtual machines within hours after a major failure. Nordcurrent needed reliable... VM backup and faster recovery to avoid delays in game development. With NAKIVO, they now run daily and weekly backups, use global data deduplication, and store backups in Amazon S3. The IT team spends less time managing backups and can restore files or VMs quickly, saving weeks compared to their old solution.
Top Stories in Entertainment about adoption of Demand Generation software
Twitch Kittens
- Entertainment
- Small
Twitch Kittens used Gleam Competitions to run two major giveaways. They drove over 475,000 actions and reached 14,000 users per... campaign. The campaigns led to 101,718 new Twitch followers and 113,747 new Twitter followers. Patreon funding grew by over 300% and merchandise revenue increased by 40%. The giveaways focused on growing their streaming community and boosting social engagement.
Entertainment Clients Speak: The Impact of deploying Social Media Marketing solutions
Square Enix - Entertainment - Large
Talkwalker helped Square Enix launch the Final Fantasy VII remake during the pandemic. The social media and communications teams used... social listening to understand fan reactions before, during, and after launch. They tracked character resonance, monitored user-generated content, and engaged with fans. The platform also helped them spot server issues and bugs quickly. This approach kept Square Enix in tune with their gaming community.
Revry - Entertainment - Small
Revry used Lately’s AI social media platform to boost brand awareness and organic reach. They turned longform content into dozens... of daily social posts, saving time and money. Lately helped promote the comedy special “PsyCHO” by Margaret Cho with a month’s worth of social content. Revry increased engagement and visibility in the entertainment industry. The platform supported their mission to highlight LGBTQ voices and content creators.
Misc Games - Entertainment - Small
Misc Games used Determ to track online mentions and player feedback after moving to self-publishing. They needed to monitor what... was said about their games and spot piracy attempts. Determ helped them find illegal YouTube videos with downloadable links and remove them quickly. The Slack integration kept the team updated on new mentions, boosting motivation. Misc Games saw improved metrics and recommends Determ to other gaming companies.
UNTOLD - Entertainment - Medium
Socialinsider helped UNTOLD, Romania's largest music festival, double its social media engagement. The social media team used Socialinsider to quickly... generate campaign reports and analyze both their own and competitors' performance. The platform saved them up to 10 hours per month on reporting. UNTOLD also improved content strategy by learning which posts performed best and identifying optimal posting times. TikTok analytics and immediate post metrics were key features for their success.