Visitor Management Customer wins | Real Customer Results Across Industries 2025

Advanced Kiosks provided self-service kiosk technology to 10 Federal Storage, a fully automated self-storage facility in North Carolina. The challenge was... to automate leasing and customer service, reducing the need for on-site staff. The solution included freestanding kiosks with Zamok management software, enabling 24/7 self-service for customers. After going unmanned, the facility leased 48 units in one month, up from a previous high of 35 units with a property manager. Customers now enjoy greater convenience and access, leading to higher satisfaction and better reviews.
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Gate Sentry replaced an old, unreliable gate access system at a South Florida gated community. Residents and staff... struggled with manual logs, faulty scanners, and long wait times. Gate Sentry's cloud-based app let residents manage guest access from their phones and gave staff real-time entry logs. Within 30 days, 100% of active residents used the app. Peak-hour gate delays dropped by over 80%. Staff spent 60% less time on guest verification. Residents and staff reported much higher satisfaction.
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PassagePoint EDU helped a school district in northern New Jersey improve visitor management. The district needed... to track and screen visitors at all schools and link them to a central database. PassagePoint EDU provided enterprise connectivity, security checks, and custom rules for each school. The system made reporting easy and improved emergency response. Now, the district has better security and more efficient operations.
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SwipedOn helped MacMurray College replace their paper visitor book to meet FERPA compliance. The college needed... a user-friendly, confidential, and customizable visitor management system. SwipedOn provided easy visitor sign in, custom design, and multi-location integration. After using SwipedOn, the college achieved FERPA compliance, confidential data collection, and searchable electronic reporting. The solution now tracks visitors across four locations on the Enterprise plan.
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LobbyGuard helped Algood Food Company automate visitor management at two plants. The company needed... to track over 100 visitors and contractors each week for food safety and security. LobbyGuard replaced manual logs with four kiosks, making visitor records accurate and easy to access. The system improved compliance with FSMA regulations and let Algood reassign front desk staff. Algood now screens contractors, verifies training, and keeps unwanted visitors out, ensuring plant safety and product quality.
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Traction Guest Workforce Security Platform helped Bonduelle manage contractor entry and compliance. Bonduelle replaced paper... and Excel systems with an integrated digital process using Traction Guest and Contractor Compliance. Contractors must now submit all required documents before entry, and non-compliant contractors are denied access. The system sends auto-renewal reminders for safety and insurance slips every six months. Bonduelle standardized visitor entry at over 10 facilities, improving professionalism and control.
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Box needed a better way to sign in visitors and manage deliveries. They did not... have a single system to track who was allowed on site. The admin team struggled to keep up with many packages. Box used Envoy to make sign-in faster and flag security threats. Envoy also helped scan and log packages and notify employees. This saved time and improved security at Box.
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Visitly helped Advanced Research Corporation (ARC) improve visitor tracking and security. ARC needed a... simple, affordable visitor management system to meet strict compliance needs. Visitly offered an easy-to-use solution with strong support and responsive tech help. The system impressed ARC's customers and made compliance easier. ARC found Visitly intuitive and always getting better.
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OneTap helps Taephoon Martial Arts Academy track student attendance for Taekwondo and Judo classes. Before OneTap, Claudia,... the owner, used paper sign-in sheets, which created lots of admin work and made it hard to keep accurate records. She needed a fun, easy way for kids to check in and a way to quickly download attendance reports. With OneTap's iPad app, students check in with a tap, making the process fun and fast. Claudia can now easily see attendance summaries and stay compliant with visitor tracking rules.
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Greetly's visitor management system was chosen by the United States Air Force for the AFWERX Base of the Future digital event. The Air Force... selected Greetly to present its base security and defense technology solutions. Greetly's digital receptionist app helps secure entrances and track visitors on military posts. The system supports background checks and no-touch visitor management. Greetly was awarded an SBIR contract for tech innovation by the Air Force in June 2020.
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Acne Studios needed a better way to handle store logistics. They chose Raptool... for a custom mobile solution. The system was set up in just a few days. It is now used in Acne's flagship stores worldwide. Inventory counting is now four times faster than before. The solution connects to Microsoft Dynamics AX Retail and helps with inventory, goods receiving, and returns.
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BigCash wanted to expand globally and needed a way to verify user identities. They used Shufti's... AI-powered KYC solution. This helped them check users from many countries. The solution made it easier for BigCash to grow in new markets. It also helped them follow rules for identity checks.
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friendlyway provided Achensee Tourism with digital signage and interactive kiosks. Achensee Tourism needed... a modern way to guide and inform many visitors. friendlyway delivered a cloud-based platform with wayfinding, video calls, and real-time information. The solution included outdoor kiosks and wall displays. Achensee Tourism saw 24/7 customer support and doubled operational cost efficiency for support teams. Over 1.6 million visitors benefited each year.
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Vizitor helped Hard Rock Cafe automate visitor management at 175 locations. Before, they used... paper logbooks that slowed check-in and required physical contact. The pandemic made this a bigger problem. Vizitor's app let guests check in with a QR code, making the process fast and contactless. Hard Rock Cafe now tracks visitor details easily and gets positive feedback from guests. The new system improved customer experience and made check-ins safe and simple.
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EVA Check-in helped Marra Construction move from paper to digital inductions and sign-ins. Site Managers spent... too much time on manual inductions and paperwork. The company rolled out digital inductions and QR code sign-ins for contractors. This saved 30 hours each week and improved sign-in compliance. Site Managers now have better visibility of who is on-site and more time for other tasks.
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L'Oréal used the INSIDE Live Chat Messaging Platform to improve customer engagement. After using INSIDE,... Lancome and Kiehl’s, both L'Oréal brands, saw a 430% increase in conversion rates when customers chatted with service agents. The team now handles more chats compared to emails, which helps them work better. The solution made luxury beauty more available and accessible to everyone.
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Eptura helped a non-profit healthcare agency manage service requests and real estate across six locations in California. The agency faced... challenges when 90% of staff moved to remote work during the pandemic. Eptura became the central hub for service requests, space management, and reporting. The agency achieved a 99% on-time service request completion rate, up from their 85% goal. They reduced real estate costs by consolidating space and leasing unused areas. Eptura improved efficiency, transparency, and employee satisfaction.
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OFEC provided solutions for BSGCT Conferences (ADA) to help with event management. The project aimed... to support education, communication, and sharing of knowledge. OFEC's system helped manage conferences and events. The content does not mention specific results or metrics.
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