Events Services: Case Studies, ROI & Implementation Examples

ConferenceDirect faced challenges with manual vendor sourcing processes. They needed a... technology partner to streamline these processes. Cvent Vendor Marketplace, powered by Reposite, provided a solution. It offered a single platform for vendor discovery and coordination. This expanded ConferenceDirect's vendor network and simplified workflows. The platform reduced sourcing timelines by up to 90% and projected a 25% growth in their preferred supplier program.
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CONREGO provided its event management software and CONREGO Live platform for Bloch & Friends Agency to organize a webinar for Galderma. The challenge was... to host a secure, high-quality online event for healthcare professionals during an epidemic. CONREGO delivered a responsive event website, attendee registration with access control, and a virtual conference platform. Only verified professionals could join, and unique access links ensured security. The event ran smoothly, with high attendee retention and positive feedback, showing the solution's effectiveness for online events.
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idloom helped EPTDA automate event management. EPTDA used to... rely on manual processes and Excel sheets, which caused mistakes and took a full-time staff member. With idloom, event management now takes only half a day per week. The platform removed data silos and made event data easy to access. EPTDA also praised idloom's proactive support and simple tools.
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Guidebook helped CIVSA replace their 60-page printed pamphlets with a custom event app. The app provided... real-time updates, push notifications, and attendee surveys. CIVSA saved over $5,000 each year and cut down on 36,000 printed pages. Attendees got schedules, speaker bios, and live feedback tools in one place. The switch improved communication, reduced costs, and supported sustainability goals.
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Poll Everywhere helped ASISTE collect and analyze live audience feedback at events. Moises Polishuk used... Poll Everywhere to replace clickers, letting attendees respond on their own devices. He used features like clickable images and word clouds to engage participants. The data collected powered his algorithms to understand audience characteristics and purchase intent. This made presentations more interactive and gave actionable insights to his clients.
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InEvent helped JDC Events run the FUSE 2024 intensive, a one-day event in Washington, D. C. JDC Events...needed a registration and engagement platform that could handle online sign-ups, real-time badging, and photo engagement. They chose InEvent for its customization, visual appeal, and integrated features. InEvent made registration smooth, created stylish badges, and boosted attendee engagement. The platform helped JDC Events deliver a seamless and memorable event experience.
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AttendStar provided ticketing, marketing, and logistics for Fargo AirSho 2024. The event drew... over 30,000 attendees and featured the Blue Angels. AttendStar managed ticket sales online and on-site, designed a custom sales page, and ran 24 email campaigns. Nearly 20% of gross revenue came from email marketing. AttendStar also offered live support, custom IVR, and on-site help, improving gate flow and attendee experience. 94% of attendees would recommend the event, and 91% would attend again.
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Brushfire helped A Taste of Southlake manage ticketing and event operations for their annual community event. The platform solved... problems with long lines, slow check-in, and limited marketing tools. Organizers used Brushfire's mobile check-in, QR code ticketing, and reporting features. Check-in times dropped by over 60%. Staff could focus on guests instead of ticket sales. Ticket sales and fundraising increased year-over-year. The event ran smoothly and raised more money for charity.
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Oveit’s all-in-one rodeo ticketing platform helped Jacksonville Equestrian Center fix double-selling and long entry lines. JEC used real-time... seat maps, QR scanning, and branded checkouts to sell tickets online, at the box office, and through partners. The system offered flexible ticket types, low fees, and instant discounts for military and first responders. Oveit’s onboarding team set up the system in 60 days with no downtime. JEC now enjoys faster entry, better sales tracking, and a fully branded guest experience.
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TicketLeap Pro helped Awesome Con solve problems with merch sales, attendee support, and event operations. Awesome Con used... TicketLeap Pro’s upsell feature to offer merchandise during online checkout. This led to a 400% year-over-year increase in online merchandise sales. Ticket revenue increased by 121%. The platform also provided over 30 hours of on-site support and resolved more than 1,200 attendee requests. Awesome Con now delivers a better experience for fans and staff.
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ConferenceDirect faced challenges with manual vendor sourcing processes. They needed a... technology partner to streamline these processes. Cvent Vendor Marketplace, powered by Reposite, provided a solution. It offered a single platform for vendor discovery and coordination. This expanded ConferenceDirect's vendor network and simplified workflows. The platform reduced sourcing timelines by up to 90% and projected a 25% growth in their preferred supplier program.
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Convention Data Services (CDS) helped FABTECH, North America's largest metal forming event, manage registration for over 31,000 attendees. FABTECH needed to... reduce registration lines and speed up check-in. CDS set up satellite badge pick-up areas and used Line Busters, a mobile check-in system. Staff processed preregistered attendees quickly, with average wait times of 48 seconds. 79% of attendees used alternative check-in methods, and 73% of badges were printed in just 3 hours.
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Dreamcast provided event tech solutions for Startup Mahakumbh 2025, India's largest startup confluence. The event took... place in New Delhi from April 3-5, 2025. Dreamcast delivered tools for registration, ticketing, event CRM, and WhatsApp automation. They also supported virtual meetings, webinars, and expo management. The solutions helped manage a large-scale event with many investors, entrepreneurs, and innovators.
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IBEForuM runs high-impact conferences and summits. They had trouble... managing manual attendee approvals and access control as their events grew. Samaaro helped by integrating an automated approval system and access management with their Wix website. Now, approvals are handled in a dashboard and attendees get instant QR code confirmations. Registration is now 75% faster and access control is smarter and easier.
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Dreamcast provided event tech solutions for Startup Mahakumbh 2025, India's largest startup confluence. The event took... place in New Delhi from April 3-5, 2025. Dreamcast delivered tools for registration, ticketing, event CRM, and WhatsApp automation. They also supported virtual meetings, webinars, and expo management. The solutions helped manage a large-scale event with many investors, entrepreneurs, and innovators.
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Kingmakers struggled with managing events using Google Drive spreadsheets and documents. This manual process... limited their ability to handle multiple events. Tripleseat provided a cloud-based system that organized and updated event details efficiently. This allowed Kingmakers to manage more events simultaneously and improve overall efficiency.
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ConferenceDirect faced challenges with manual vendor sourcing processes. They needed a... technology partner to streamline these processes. Cvent Vendor Marketplace, powered by Reposite, provided a solution. It offered a single platform for vendor discovery and coordination. This expanded ConferenceDirect's vendor network and simplified workflows. The platform reduced sourcing timelines by up to 90% and projected a 25% growth in their preferred supplier program.
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Whova helped MIT Events run the Space Sector Market Conference as a hybrid event. The challenge was... to connect in-person and virtual attendees, manage multiple ticket types, and attract sponsors. Whova’s hybrid settings and registration system made it easy to manage both audiences and streamline check-in. Organizers used Whova’s Sponsor Center to give sponsors high visibility and interactive booths. The event saw 275 messages exchanged, 216 community board posts, and over 5,700 website views.
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ConferenceDirect faced challenges with manual vendor sourcing processes. They needed a... technology partner to streamline these processes. Cvent Vendor Marketplace, powered by Reposite, provided a solution. It offered a single platform for vendor discovery and coordination. This expanded ConferenceDirect's vendor network and simplified workflows. The platform reduced sourcing timelines by up to 90% and projected a 25% growth in their preferred supplier program.
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Bizzabo helped Vidionix, a video production agency, upgrade its event management. Vidionix needed an... all-in-one, easy-to-use platform for large conferences and diverse clients. Bizzabo replaced multiple tools, offering analytics, engagement features, and custom branding. Vidionix's clients now get better data and easier event setup. The agency increased billing while saving clients money.
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Kingmakers struggled with managing events using Google Drive spreadsheets and documents. This manual process... limited their ability to handle multiple events. Tripleseat provided a cloud-based system that organized and updated event details efficiently. This allowed Kingmakers to manage more events simultaneously and improve overall efficiency.
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ConferenceDirect faced challenges with manual vendor sourcing processes. They needed a... technology partner to streamline these processes. Cvent Vendor Marketplace, powered by Reposite, provided a solution. It offered a single platform for vendor discovery and coordination. This expanded ConferenceDirect's vendor network and simplified workflows. The platform reduced sourcing timelines by up to 90% and projected a 25% growth in their preferred supplier program.
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Regpack helped Africa With Us manage payments and registrations for dance and fitness trips to Africa. Before Regpack, they... used Stripe and Square, which required manual work and spreadsheets. Regpack let customers manage their own payment plans and accounts online. The team saved time on manual data entry and could focus on bigger tasks. Regpack made it easy to offer payment options and automate billing, improving the experience for both staff and customers.
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Accelevents helped Meeting Management Services (MMS) deliver seamless in-person events for clients like the International Association of Movers. MMS needed a... platform for complex registration, custom badge printing, and smooth on-site management. Accelevents integrated directly with client databases, locked attendee data, and enabled custom badge features. The solution fixed past issues like long check-in lines and registration errors. MMS now relies on Accelevents as a long-term event tech partner.
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Floq event platform helped iPRES International Conference on Digital Preservation run a successful event. The team used... Floq for attendee engagement and on-site support. Conference Compass worked closely with iPRES to meet the needs of delegates and sponsors. The app improved business outcomes for the conference. A director praised the app for enhancing the event experience.
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e2m OnAir helped BNI Cochin move their annual awards event online during the pandemic. BNI needed a... virtual event platform with strong networking features. e2m OnAir built and launched the platform in under three weeks. The solution included a virtual lobby, live video roundtables, chat, Q&A, and pre-recorded video playback. Over 900 attendees, 23 speakers, and 21 exhibitors joined the event online. BNI Cochin reached more members and kept their event interactive and engaging.
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Konfeo supported the 63rd European Commodities Exchange in Warsaw. The Grain and... Feed Chamber used Konfeo for guest registration, payment processing, and equipment and catering orders. The organizer created three forms, including one with dozens of options for stand equipment. Over 4,000 guests registered using the platform. Tablets helped staff register attendees and issue invoices quickly. This was the most complex registration event handled by Konfeo, and it was a success.
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Conjugo organized a career event with ten student associations. During the event,... debates were held where students could vote on statements. This interactive format kept students engaged and encouraged them to ask questions. The participating companies found the approach refreshing. Students gained confidence and a better understanding of their future fields.
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Shocklogic provided event technology for World Hydrogen Week 2023. Green Power needed... strong onsite badging and scanning to manage 3,000 attendees and boost security. Shocklogic set up badge printing, access control, and session tracking. Their team made registration and navigation easy. The event ran smoothly and got positive feedback. Shocklogic's solutions helped make the event a big success.
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Eventdex helped ChargeX 2024 solve event management challenges. The event needed... smooth attendee registration, check-in, and session management. Eventdex provided an event app and scan attendee solution for check-in and badge printing. The app gave attendees real-time access to agendas and updates. Check-in and badge printing worked perfectly with no lines or issues. Attendees praised the event for networking and learning. The partnership improved brand awareness and created a strong e-commerce community.
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Swapcard helped GL Events’ GreenTech+ boost engagement at the BePositive trade show. The event faced... low digital adoption and limited networking. The team used a mobile-first strategy with AI personalization. App adoption increased. Event engagement rose sharply. Business meetings tripled. Exhibitors saw more qualified leads. The event set a new standard for digital transformation at live events.
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Yapsody helped Reef-A-Palooza, America’s largest saltwater aquarium show, manage events across multiple cities. The platform enabled... them to organize 15 major events, selling 12,000 tickets since 2015. Reef-A-Palooza used 30 premium ticketing features, including event cloning, to save time and streamline operations. They achieved a 97 CSAT score for audience-heavy venues and maintained 100 CSAT scores with event staff. The dedicated 24/7 support and attractive pricing led to five years of continued partnership.
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Team Event uses zkipster to manage events for top brands and private clients. The agency needed... a digital platform to boost efficiency, streamline planning, and show ROI. With zkipster, they replaced manual tasks with digital tools for registration, invitations, and guest management. For the Audi Dealer of the Year Awards, they managed over 11,000 guests and 90 guest lists since 2018. The team uses zkipster for check-in, seating, and real-time data, making event operations smooth and easy.
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Sched helped the Mental Health in Journalism Summit manage a global online event for 3,000 attendees, 170 speakers, and 70 sessions in multiple languages. The team used... Sched’s intuitive interface to simplify scheduling and agenda sharing. Bulk uploads saved time and reduced errors, even for bilingual content. Attendees could personalize schedules and never missed sessions due to time zone confusion. Sched’s support team made planning smooth and stress-free.
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Grand Connection used Certain’s event management platform to fix problems with manual work and scattered data. They unified their... event process with automation, making event setup faster and branding consistent. The platform gave them real-time analytics and helped them manage more events without extra staff. They saved money, improved client relationships, and made events better for attendees. Grand Connection now uses AI-powered tools to deliver smarter, more engaging events.
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6Connex helped Destinos move from semi-virtual to fully virtual events during the COVID-19 pandemic. Destinos, a leader... in corporate event planning in Mexico, needed to replace in-person services with digital solutions. 6Connex provided a virtual event platform that allowed Destinos to continue hosting expos, exhibits, and congresses online. This shift enabled Destinos to keep serving their clients and maintain business continuity despite restrictions on physical gatherings.
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Personify helped National Trade Productions improve their event management. The solution made... it easier to organize and run trade shows and conferences. National Trade Productions used Personify's platform to streamline their workflows. The case highlights how Personify supports event organizers with better tools and support.
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Accelevents helped Meeting Management Services (MMS) deliver seamless in-person events for clients like the International Association of Movers. MMS needed a... platform for complex registration, custom badge printing, and smooth on-site management. Accelevents integrated directly with client databases, locked attendee data, and enabled custom badge features. The solution fixed past issues like long check-in lines and registration errors. MMS now relies on Accelevents as a long-term event tech partner.
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EventPilot virtual meeting platform helped the American Society for Mass Spectrometry run a large virtual conference for 6,587 attendees. ASMS used EventPilot... to manage 1,872 ePosters, 2,527 abstracts, and 101 live webinars. The platform enabled instant session access, mobile compatibility, and automated scheduling. ASMS planners kept their event engaging and efficient during the pandemic. Analytics and content management features improved attendee experience.
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PheedLoop helped One Concept Group run 16 successful events and welcome 2,267 attendees over five years. The platform supported... their shift from virtual to in-person events. One Concept Group used PheedLoop’s mobile app, on-site check-in, badge printing, and lead retrieval tools. Exhibitors and attendees connected easily with built-in messaging. The team praised PheedLoop’s features and customer support.
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WeTrack helped the 26th World Scout Jamboree manage a global event with 40,000 participants from 176 countries. The team used... WeTrack for project management, risk management, incident control, and sustainability tracking. The platform let 450 planning team members and thousands of volunteers work together in one system. This improved efficiency, risk visibility, and collaboration. Automated reporting gave real-time updates to all departments and stakeholders.
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Eventsforce VCD helped Eventage run the Society for Acute Medicine's hybrid event during Covid-19. The platform let... them switch quickly from in-person to fully virtual. Over 1,000 remote attendees joined, a 50% increase from past years. More than 40% were new attendees. The virtual event kept revenue strong and cut costs. Attendees got a smooth, personalized experience with live streams, polls, and on-demand content.
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AMEC hosted their summit in Sofia, Bulgaria, and partnered with Ventla to enhance the event. Ventla's app allowed... attendees to explore the venue, create schedules, and engage with sessions. The app improved networking and sponsor engagement, offering live streaming and on-demand content. Attendees enjoyed interactive features, and AMEC gained valuable data insights. Ventla's platform exceeded expectations, transforming the summit experience.
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TripBuilder Media built a mobile event app for VECCS. The app integrated... with Expo Tracker to avoid double data entry. Attendees accessed up-to-date event schedules, speaker bios, and exhibitor lists. The integration saved staff time and improved attendee experience. VECCS could update information in one place and have it sync everywhere. This streamlined event management and made information easy to find.
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Crowd Connected's attendee tracking solution was used at Medtech Summit, Informa Connect's major European event. The solution replaced... manual badge scanning, giving accurate session attendance data. This improved the delegate experience. The deployment process is described step by step. The team saw real transformative change from using the solution.
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Eventbase powered the Aspen Ideas App for the Aspen Ideas Festival. The app helped... attendees navigate sessions, speakers, and activities with an easy-to-use interface. Users could create personalized schedules and get real-time updates. The app included interactive maps, networking features, and live streaming. This improved the digital experience for festival participants.
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EventNook provided onsite event management for the Cities of the Future conference in Singapore. The platform enabled... fast guest registration, instant badge printing, and QR code check-in. Attendees checked in and received badges in under 10 seconds, with badge printing taking just 3 seconds. The system supported safe distancing by assigning zones and timeslots. Organizers tracked attendance in real time, improving event flow and safety.
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MeetingPulse helped Kinetic Creations run a virtual sales kickoff for a global tech client. The event reached... 94% employee participation and 14,707 live interactions. MeetingPulse features like live polls, Q&A, chat, and gamification kept 609 attendees engaged. The event achieved an 8.3 NPS score and collected thousands of real-time responses. Kinetic Creations exceeded engagement goals and received strong attendee feedback.
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KEY4EVENTS provided its K4PROD and K4FUSION software suite for the ECCVID Annual Congress. ESCMID needed to... run a full virtual event due to the COVID-19 pandemic. KEY4EVENTS delivered abstract management, registration, and a virtual congress platform. The platform supported up to 20,000 attendees, live sessions, e-exhibitions, and analytics. The event ran 100% virtually with up to 1,500 participants connected at the same time.
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MConference mobile app helped Kongres Kadry collect feedback from event participants. The organizers used... the lecture rating feature to gather opinions on individual lectures and the event overall. They promoted the app before and during the event to encourage participation. The feedback gave detailed insights into attendee preferences and areas for improvement. This helped the organizers plan better events in the future.
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Cramer used Shoflo to improve efficiency. They reduced work... hours by 75%. This saved money for clients. Shoflo helped manage last-minute changes easily. Cramer adopted Shoflo quickly. It also supported green initiatives by reducing paper use.
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Eventbrite helped Midnight Creative grow The Haunted Tavern event revenue by 25% using its timed entry tool. The team sold... over $11 million in tickets and hosted more than 1,400 events on the platform. Eventbrite's user-friendly system and mobile app made it easy to add sessions and manage events. 15% of ticket sales came from marketplace activity and organic search. The Haunted Tavern gained 15,000+ followers on Eventbrite.
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Conference Tracker helped the Texas Emergency Management Conference track attendance and manage certificates. The team imported... data for 2,623 attendees and 186 sessions in just 12 days. They used 22 devices to record 7,611 sign-ins and attendance hours. Conference Tracker made it easy to print badges, design certificates, and export reports. The system worked well under a tight deadline and supported the event from start to finish.
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Converve matchmaking software helped TALENT DAY Media + IT in Hamburg connect 850 students with 50 companies. The event targeted... school pupils and media and IT colleges. Organizers used the software for registration, matchmaking, and appointment coordination. Both students and companies found suitable contacts. The event confirmed the value of digital matchmaking at career fairs.
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International Smart Business Conferences used the Eventscase platform for their events. They valued the... human support and assistance from the Eventscase team. The platform was easy to use and helped their project progress well. The customer felt safe and supported throughout the process. They appreciated the team's dedication and the platform's intuitive design.
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ExpoPlatform powered Security & Policing 2025, the official UK Government global security event. The challenge was... to manage secure, segmented attendee flows and provide exhibitor tools under strict data governance. ExpoPlatform delivered a custom solution with security-focused registration, exhibitor self-service, automated onboarding, and a branded mobile app. The event saw a 47% increase in conversations, showing improved engagement and streamlined operations.
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Expodoc helped ExpoProof move from slow PDF order forms to a faster, more efficient system. ExpoProof and their... exhibitors now find event preparations simpler and clearer. The Expodoc support team answers questions quickly and works to improve the program. ExpoProof is very satisfied with the results since using Expodoc.
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Sunny Hill Festival in Kosovo aimed to transform from a concert to a high-standard festival. They needed a... customizable and affordable ticketing solution to attract an international audience. Last2Ticket provided a flexible system with online sales, point of sale solutions, and multiple check-in points. This helped ensure security and prevent fraud. The festival achieved a 99% check-in rate with over 45,000 attendees.
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Morressier provided SPIE with a conference management system. SPIE needed a... way to manage poster submissions and display for their online conferences. Morressier integrated poster submission and publishing into the SPIE Digital Library. This made it easier to collect, display, and preserve poster content. The solution helped SPIE increase the reach and impact of their conference materials.
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MCS-rm rental software helped Walkies4Events manage two-way radio rentals. They needed to... track stock and reduce repeated work across systems. MCS-rm let them use QR codes to track lost radios and earpieces. The software handled complex pricing and made invoicing simple. Fast support from MCS improved their experience. Walkies4Events now saves time and gives better customer service.
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RaiseNow TWINT helped Lumberjack, a cultural association in Lucerne, boost event donations by 40%. The group used... QR codes for easy digital payments at live music events. Attendees could scan and donate instantly, raising CHF 8,000 in total. The average donation grew from CHF 12 to CHF 14. This digital solution made giving simple and increased support for local artists.
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Pipedrive helped Tiffany Largie grow her events and consulting business from zero to a $2. 5 million valuation....She used Pipedrive to manage leads, automate sales, and handle multiple revenue streams. The platform made it easy for her team to process 150–300 contacts daily without heavy data entry. After switching from manual methods, Tiffany equipped her 30-person team with iPads running Pipedrive, leading to over $2 million in sales. She now recommends Pipedrive to her clients for business growth and sales automation.
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Baravai - Anfiteatro romano di Terni needed a way to quickly check Green Pass certificates for event guests. They wanted to... speed up entry and avoid long lines. EcosAgile provided the eGreenPass P device to read and validate certificates fast. The solution let hundreds of people enter each event smoothly. There were no long waits or crowds at the entrance. The device gave instant feedback to help staff check passes easily.
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ONLYOFFICE Workspace helped the FLISoL Bogotá DC team organize their annual event and manage documents in one place. The team used... ONLYOFFICE to share files, track tasks, send emails, and schedule meetings. They switched from local servers to ONLYOFFICE for better stability and support. The platform's access permissions made sharing documents easy and secure. ONLYOFFICE support quickly resolved issues after a domain migration. The team recommends ONLYOFFICE as a strong, ethical cloud solution.
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Dubsado helped Confetti & Co. automate invoicing, payments,... and client workflows. Before Dubsado, the business relied on manual processes and missed invoices. With Dubsado, they streamlined operations and improved client experience. Confetti & Co. grew to handle 30-40 weddings per season. The business drove over $700K in revenue and saw steady year-over-year growth. Kendra, the founder, was able to quit her day job and enjoy a better work-life balance.
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Cliftons Event Management Company wanted to improve customer interaction. CRMJetty made a... portal solution for them. It helped with logistics and event management. The portal made booking easier and payments smoother.
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TicketLeap Pro helped Awesome Con solve problems with merch sales, attendee support, and event operations. Awesome Con used... TicketLeap Pro’s upsell feature to offer merchandise during online checkout. This led to a 400% year-over-year increase in online merchandise sales. Ticket revenue increased by 121%. The platform also provided over 30 hours of on-site support and resolved more than 1,200 attendee requests. Awesome Con now delivers a better experience for fans and staff.
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Salesforce AppExchange and Marketing Cloud helped a leading event management company fix manual event registration and data errors. The solution automated... registration, enabled mobile check-in, and integrated real-time dashboards. Attendees got personalized emails and real-time updates. The company improved event planning, attendee engagement, and reporting with Salesforce tools.
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Salesforce AppExchange and Marketing Cloud helped a leading event management company fix manual event registration and data errors. The solution automated... registration, enabled mobile check-in, and integrated real-time dashboards. Attendees got personalized emails and real-time updates. The company improved event planning, attendee engagement, and reporting with Salesforce tools.
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Kommo CRM helped Wedding. net, a top...wedding planning website in India, manage vendor relationships. The company used Kommo's tasks, custom fields, and pipelines features. With Kommo, Wedding.net shortened their sales cycle by 30%. The platform made it easier for their team to organize and track vendor interactions. This led to faster deal closures and improved efficiency.
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C2CRM helps DMC Network manage its partner network. The system lets... DMC Network track multiple customer touchpoints and share program opportunities with partners. DMC Network can monitor partner success rates, event dates, and revenue. The cloud-based and mobile C2CRM platform gives instant access to customer and prospect data. This improves partner involvement and business processes for DMC Network.
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Workbooks CRM helped Forum Events gain business-wide visibility. The company improved... access to real-time data across teams. This led to better decision making and collaboration. Forum Events now manages events more efficiently. The CRM system supports growth and streamlines operations.
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InStreamCRM helps Planners Polska Sp. z o.o manage... customer relationships and sales processes. The company uses InStreamCRM to monitor communication and respond quickly to customer needs. Key features like content sharing, mailbox integration, and process management support their daily work. The CRM system fits their needs and helps with customer acquisition, relationship building, and project realization. Planners Polska values how InStreamCRM supports their business in the event organization industry.
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Zendesk Support and Zendesk QA help Rentman manage customer interactions and agent quality. Rentman uses these... tools to gather all customer conversations and reviews in one place. This lets support agents get targeted feedback and improve their work. The company achieved up to 96% CSAT rates and reduced agent turnover. Zendesk helps Rentman keep a strong customer focus as it grows.
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NetHunt CRM helped ProductTank manage its global community of product managers. ProductTank needed a... CRM that worked outside of traditional sales, using 'city' and 'organiser' records instead of customer profiles. NetHunt CRM offered easy Gmail integration and flexibility. ProductTank integrated NetHunt with Zapier, MailChimp, and their website to streamline communication. The team values NetHunt's ease of use, customisation, and strong customer support.
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Glue Up helped Taller Events improve operations and member engagement. Taller Events wanted... to streamline processes and connect members better. They chose Glue Up to bring all their tools into one platform. The software made invoicing and membership management easier. Taller Events now runs more efficiently and offers a better experience to its 800 members.
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Maximizer CRM helped Hub Exhibitions grow its contact database fast. The team used... Maximizer to manage event data and target audiences for expos. The CRM made it easy to create marketing lists and run sales campaigns. Real-time dashboards gave insights into event performance and revenue trends. Adding new users was simple as the company grew. Hub Exhibitions improved sales productivity and customer experience with Maximizer.
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Livecrowd faced challenges managing large volumes of customer queries during high-demand events like concerts and sports events. They needed a... system to handle thousands of queries quickly without compromising service quality. Livecrowd integrated Spotler Message's messaging platform, which allowed them to manage multiple communication channels from one inbox. Automation features provided instant answers to common queries, reducing the need for human agents. This improved efficiency and customer satisfaction.
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Venuescape, an event management company, needed a system to manage their growing databases and activities. They chose Second... CRM for their digital transformation. Second CRM quickly identified their pain points and implemented a scalable solution. The project was completed in six weeks, including user training. Venuescape was impressed with the results and the automation provided by Second CRM.
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BenchmarkONE helped TSV Sound & Vision solve sales and marketing challenges. TSV needed to... nurture client relationships and work more proactively. BenchmarkONE's newsletter feature kept them top-of-mind with customers. The tag feature made targeted campaigns easy. Their first newsletter reached 1,323 people with a 23% open rate and brought in a new business opportunity. TSV found BenchmarkONE simple to use and praised its support team.
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BuddyCRM helped 59club manage global sales operations. 59club needed a... cloud-based CRM to support its franchisees and maintain high standards. BuddyCRM delivered a platform that improved decision-making, security, sales forecasting, and accountability. The CRM integrated with existing systems and required no extra tech investment. 59club now operates more efficiently across multiple regions.
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Maximizer CRM helped Trades Exhibitions manage rapid growth in the beauty events sector. The company needed... to reduce admin work for stand bookings and improve exhibitor engagement. Collier Pickard implemented Maximizer CRM, providing real-time sales dashboards and unified data access. The system made it easier to track bookings, manage payments, and analyze lost sales. Sales teams now spend more time with clients and less on admin, boosting re-bookings and business growth.
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Zendesk Support and Zendesk QA help Rentman manage customer interactions and agent quality. Rentman uses these... tools to gather all customer conversations and reviews in one place. This lets support agents get targeted feedback and improve their work. The company achieved up to 96% CSAT rates and reduced agent turnover. Zendesk helps Rentman keep a strong customer focus as it grows.
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FLG helps Earcandy, a live music agency, deliver great customer experiences. Earcandy used to... manage leads manually and struggled to access customer information quickly. With FLG, they automated workflows and communication tasks. This lets the team respond fast and focus on building relationships. FLG saves time and helps Earcandy provide personal service that leads to repeat business and recommendations.
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Bird Deliverability Analytics helped Eventbrite improve email seeding and deliverability analytics. Before Bird, manual... seeding took hours or days and teams lacked accurate deliverability metrics. With Bird, Eventbrite set up campaign seeding in minutes and gained real-time deliverability insights. The Automatic Inline Seeding tool made the process easy and reliable. Eventbrite's customer experience teams now track email status quickly, helping event creators and attendees. Bird's support and features met Eventbrite's needs for reliable email delivery and analytics.
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Workbooks CRM helped Forum Events gain business-wide visibility. The company improved... access to real-time data across teams. This led to better decision making and collaboration. Forum Events now manages events more efficiently. The CRM system supports growth and streamlines operations.
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Pinpointe helped Trade Show Internet improve trade show lead management. Trade Show Internet... used Pinpointe’s cloud-based email marketing with their LeadCatalyst iPad app. This let them capture leads in real time and send follow-up emails fast. They used Pinpointe for pre-show, at-show, and post-show campaigns. The solution increased sales and prospects, and made lead conversion faster. Pinpointe’s support and reporting features helped Trade Show Internet track campaign results and focus on the best leads.
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Antony runs International Education Week, an events company. He had a... loyal customer base and used MailChimp, but was not getting sales. He started using popcorn CRM to track engagement and identify hot prospects. In two months, he saw a return on investment of 185:1. He also saved one working day each week and felt less stressed.
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Bilety. fm used Elastic...Email to improve their email newsletter deliverability. They had problems with low-quality newsletters and shared IPs at their previous provider. The transition to Elastic Email took only a few hours, with a month of preparation. Bilety.fm likes the contact segmentation and mail queuing features. These tools help them reach engaged users and avoid server blocks. As a result, they can inform users about events early and help venues sell out.
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Litmus helped the Adventure Travel Trade Association (ATTA) save up to five hours a day on email campaigns. ATTA's marketing team... faced challenges managing feedback and approvals across global teams. Litmus Proof streamlined collaboration and improved email accuracy. Integration with Salesforce Marketing Cloud enabled faster testing and confident sends. Team members now track feedback easily and work more efficiently.
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Opensense helped Cvent switch from a plugin-based email signature solution to a seamless, integrated platform. Cvent gained advanced... analytics, detailed reporting, and easy management of email signatures. The marketing team now tracks every email and runs targeted campaigns with minimal effort. Opensense's integrations and support improved campaign performance and reduced technical issues. Cvent recommends Opensense for its data insights and customer-first approach.
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Exclaimer helped Stagedge manage email signatures for over 250 employees. Stagedge wanted to... keep their brand consistent in all email communications. Exclaimer's drag-and-drop interface made it easy to create and update signature templates for different teams. The marketing team could control updates without IT involvement. Stagedge saw improved brand consistency and positive feedback from staff. The cloud-based solution made integration and management simple.
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Bizzabo used WiseStamp to manage email signatures during a rebranding. They have over... 300 employees. WiseStamp helped keep brand identity consistent. Bizzabo's new logo and colors are now in all emails. This helped deliver their new brand vision.
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Interactive® Direct Marketing™ helped Chicago Special Events Management Company (CSEM) improve its email marketing. CSEM needed to... send targeted emails to clients, partners, and subscribers. Interactive set up a mass mailing tool and managed 30,000 records for weekly newsletters. The campaigns helped CSEM reach its audience, promote events, and raise funds for causes. CSEM also used these campaigns to offer advertising opportunities to marketers, creating a new revenue stream.
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eMarketeer helped Konventum improve their marketing with list segmentation and integration with SuperOffice CRM. Konventum is a... large conference center in Denmark. They used eMarketeer to stay relevant to their audience. As a result, they saw high open rates and strong subscriber engagement. This shows the solution helped them connect better with their customers.
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MailMonitor helped hubXchange fix email deliverability issues. 40% of their... emails were going to spam, hurting event registrations and sponsor interest. MailMonitor provided diagnostic tools, analytics, and hands-on support. Inbox placement rose to 75% in weeks. hubXchange saved $271,200 per year and saw a 10x return on investment.
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LISTSERV Maestro helped Stockholm International Fairs improve communication with visitors. They used email... marketing to send personalized event information and tickets. The software's tracking tools let them analyze campaign results and see which links were most popular. They saw cost savings and more pre-registrations. Marketing teams used templates to keep messages professional and save time.
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Wishpond helped Nolcha Fashion Week boost event awareness and grow their Facebook followers. Nolcha ran a... Wishpond Sweepstakes contest promoted on CBS and Facebook. The campaign went viral and reached over 350,000 people in 15 days. They gained 1,350 new followers and 1,350 new sales leads. Nolcha collected valuable contact data for future marketing.
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Wishpond helped Nolcha Fashion Week boost event awareness and grow their Facebook followers. Nolcha ran a... Wishpond Sweepstakes contest promoted on CBS and Facebook. The campaign went viral and reached over 350,000 people in 15 days. They gained 1,350 new followers and 1,350 new sales leads. Nolcha collected valuable contact data for future marketing.
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Help Scout helped LanguaTalk improve customer support for its online language tutoring platform. LanguaTalk used Help... Scout's help docs, live chat, and Beacon to answer questions quickly and save time. The Messages feature boosted tutor onboarding success. The support team at Help Scout provided fast, clear help. LanguaTalk now spends less time on support and more on growing the business.
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BNI Alberta South helps small businesses in southern Alberta connect and grow. Their team had... trouble managing support emails while working remotely. They used one shared Gmail inbox, which made it hard to track and resolve queries. This caused delays and confusion. After using Hiver, they saved 23 hours in a month and improved their service while working from different locations.
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GoTo Webinar helps LSZ GmbH host webinars with easy participant registration and interactive polls. The platform lets... LSZ run events from any location. This supports LSZ's growth and makes webinars a key part of their event strategy. LSZ uses GoTo Webinar to reach decision-makers on topics like digital transformation and security. The tool makes it simple for LSZ to connect with their audience quickly and directly.
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Splunk helped Expo 2020 Dubai keep their mega-event secure. The event used... Splunk to monitor and manage security data. This helped them detect threats and respond fast. Splunk made it easier to keep visitors and staff safe. The solution supported a large, complex event environment.
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Zendesk Support and Zendesk QA help Rentman manage customer interactions and agent quality. Rentman uses these... tools to gather all customer conversations and reviews in one place. This lets support agents get targeted feedback and improve their work. The company achieved up to 96% CSAT rates and reduced agent turnover. Zendesk helps Rentman keep a strong customer focus as it grows.
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Deskpro helped Elder Services of Worcester Area (ESWA) improve IT support for staff and elderly community members. ESWA needed a... better ticketing system to support both internal IT and external community needs. They chose Deskpro for its multi-branding and all-in-one pricing. The Help Center made it easier for staff to request technology and for HR to manage new hires. Deskpro’s support team responds quickly, usually within an hour. ESWA now works more efficiently and plans to upgrade to Deskpro Horizon soon.
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HelpDocs powers Howler's self-serve support for events. Howler uses HelpDocs... to make their knowledge base easy for customers and team members. The solution helps users find answers fast. This improves the support experience for event organizers and attendees. HelpDocs makes support feel simple and delightful for Howler.
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Qminder helped Adelaide Family Photography manage Santa Photography queues at Burnside Village. Long wait times... made families unhappy, so they needed a better system. Qminder's digital queue let parents sign in on an iPad and get SMS updates. Kids heard their names called, making the experience special. Parents used wait time to shop instead of standing in line. The new system made the event smoother and more fun for everyone.
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Landbot helped CASFID Group automate customer service for their event technology platform. CASFID used Landbot... to reduce customer service requests by 70%. Customer satisfaction increased to 4.5 out of 5. The solution also enabled 24/7 customer service availability. CASFID Group now provides faster and more efficient support for event organizers.
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Personify helped National Trade Productions improve their event management. The solution made... it easier to organize and run trade shows and conferences. National Trade Productions used Personify's platform to streamline their workflows. The case highlights how Personify supports event organizers with better tools and support.
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QuestionPro Surveys helped Massachusetts Convention Center Authority set up contactless health screening for employees and visitors. The solution let... people use their own devices to complete a COVID symptom check before entering. MCCA switched from paper forms to digital screens in under 2 days. Over 300 people were screened on the first day. The process improved safety and reduced liability for the facility.
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Personify helped National Trade Productions improve their event management. The solution made... it easier to organize and run trade shows and conferences. National Trade Productions used Personify's platform to streamline their workflows. The case highlights how Personify supports event organizers with better tools and support.
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introNetworks helped TEDxMidwest connect event attendees before, during, and after their event. The platform let... people find others with similar interests and values. Organizers used the system to track milestones and communicate with attendees. They also gathered insights about what attendees wanted and valued. TEDxMidwest found the platform easy to use and helpful for building community.
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Personify helped National Trade Productions improve their event management. The solution made... it easier to organize and run trade shows and conferences. National Trade Productions used Personify's platform to streamline their workflows. The case highlights how Personify supports event organizers with better tools and support.
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Meetup helped Shakayra start the Mixed Girls Meetup Group in New York City. She wanted to... find women with similar mixed-race backgrounds. The first event brought strangers together for deep conversations. Shakayra used ice breaker activities to help everyone connect. The group quickly grew, leading her to launch more groups in London and Los Angeles. Her experience inspired her to write a memoir about mixed-race identity.
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Young Creators started as a Facebook Group for young entrepreneurs in the Netherlands. As the community... grew, they faced challenges with content visibility and monetization. They built their own platform, Crowded, to address these issues. The new platform allowed members to create profiles, showcase projects, and use a marketplace for services. The community now has over 3200 active members, with 45% starting businesses after joining. The platform also includes a job board and events calendar.
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Insights helped Wegweiser GmbH make their Future Congress more inclusive. They used the... Insights platform to collect feedback from 403 participants, gathering 254 answers and generating 5 key insights. AI grouped similar responses and users verified and refined insights. The process led to actionable recommendations, such as keeping the event in June and separating it from CeBIT. All participants received updates on their personal impact, and the event achieved a 60% impact rate.
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NoviSign digital signage helped Cliftons, the top provider of conference and training venues in Australia and New Zealand, improve their venue services. Cliftons switched from... Xibo and other complex CMS systems to NoviSign for its simple and intuitive user interface. The new solution made digital signage management easier for their IT team. NoviSign's platform now supports Cliftons' operations across multiple locations.
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The New Orleans Ernest N. Morial Convention Center... uses Visix's MeetingMinder™ room signs. They have 230 MeetingMinders™ and 40 large screens. The system allows for easy customization and quick changes. The center values the green benefits of digital signage. Visix provided strong support during implementation.
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Mvix Digital Signage helped RBC Place London improve their event communications. RBC Place London... needed a way to share information across their 70,000 square foot venue. They used Mvix digital signage to display event details and updates. The solution made it easier for guests to find information. Staff could update content quickly. This improved the experience for both visitors and employees.
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The New Orleans Ernest N. Morial Convention Center... uses Visix's MeetingMinder™ room signs. They have 230 MeetingMinders™ and 40 large screens. The system allows for easy customization and quick changes. The center values the green benefits of digital signage. Visix provided strong support during implementation.
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Intuiface and Unity 3D were used by Tosolini Productions to create interactive signage for the tradeshow industry. The demo shows... how Intuiface overlays a user interface on a Unity 3D environment. The two systems work together for a seamless interactive experience. This mash-up lets users explore new ways to engage at tradeshows. The project highlights the power of combining best-in-class technologies for digital signage.
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Pickcel digital signage software helped WAM Global Events improve their event displays. The company needed... a flexible system for schedules, maps, and 4K videos. Pickcel delivered a cloud-based solution with real-time updates and remote management. The new system made it easy to manage content and improved the attendee experience. Organizers could quickly adapt displays for different event types.
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Play Digital Signage helped La Triennale di Milano replace outdated paper signs with digital screens. The museum needed... a simple, cloud-based system to share event info, maps, and updates. Staff found Play easy to use and quick to update. Guests loved the new screens, and touch screen usage increased. The solution made communication faster and reduced staff workload.
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Camp Tanager wanted to improve their entrance space. They needed a... donor recognition wall with their brand colors. Presentations Inc helped with design, ideas, and installation. The team made sure the wall fit the room and met the project's needs. The new wall helped show off their corporate branding.
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Muvi One helped Expo City Dubai stream live and on-demand events to a global audience. The platform delivered... high-definition video with zero downtime. Expo City Dubai used Muvi One to handle millions of viewers and unpredictable traffic spikes. Built-in security features protected event streams from piracy. The solution enabled Expo City Dubai to offer seamless, reliable event streaming worldwide.
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Socialive helped Bond Events, a women-owned event production company, lower production costs by 35%. Bond used Socialive... to livestream and record virtual, hybrid, and in-person events. The platform let Bond create high-quality video with custom graphics and dynamic layouts. Bond could scale video output with a small team and reduce reliance on outside vendors. Socialive enabled Bond to reach wider audiences and deliver studio-quality events without a physical studio.
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Wipster helps Emerald, a top B2B live event company, make video and audio content. Emerald runs over... 140 live events each year and has about 700 employees. Their video team uses Wipster to get feedback and manage revisions from coworkers and clients worldwide. Wipster makes it easy for non-video experts to review and suggest changes. Emerald has used Wipster for five years and relies on it for smooth video collaboration.
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Virtual Events by movingimage helped turner & friends run a virtual staff meeting for AOK Baden-Württemberg. The agency needed... a tool to connect 6,800 employees across many locations. The platform offered live streaming, virtual rooms, and interactive features like chats and polls. The event was a success and got positive feedback from participants. The solution improved internal communication and supported company culture.
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Grabyo helped Hollywood Climate Summit go real-time with live production tools. The event used... Grabyo for live video editing and distribution. This enabled fast sharing of vertical video content. The summit improved its video workflow and audience engagement. Grabyo supported the event's digital strategy for live events.
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StreamYard helped Premier Events shift to virtual events during the pandemic. The platform let... their small team deliver high-end event production at a lower cost. Premier Events used StreamYard to offer clients custom views, transitions, and a smooth experience without extra equipment. Their clients saved money and felt more confident in their events. StreamYard renewed the team’s passion for event production and became a permanent tool for their business.
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Dacast helped Mas Imagen host virtual and hybrid events. Mas Imagen needed... to switch from in-person to virtual events after COVID-19. They wanted a platform with strong support, transparent pricing, and reliable delivery. Dacast provided live support and a dedicated Latin America team. Mas Imagen used Dacast for a 5,000-viewer event and reached audiences across Latin America.
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Personify helped National Trade Productions improve their event management. The solution made... it easier to organize and run trade shows and conferences. National Trade Productions used Personify's platform to streamline their workflows. The case highlights how Personify supports event organizers with better tools and support.
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Learn365 helped Marcus Evans Group improve training completion rates. The company needed... better access to learning for global teams. They chose Learn365 for its easy setup and Microsoft 365 integration. Training completion rates rose from 10% to 60%. Course registrations grew from 2,000 to over 5,000. The LMS created a central learning approach for their worldwide staff.
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NetExam LMS+ helped AVIXA manage its certification programs and handle a surge in online course enrollments. AVIXA needed a... system that could track certification progress and support advanced e-commerce for its 11,000+ members. NetExam LMS+ enabled precise tracking and seamless updates for member transcripts. During the COVID-19 pandemic, enrollments jumped from 150 to 8,000 per day, but the system stayed reliable with no crashes. AVIXA saw over 75,000 course completions in one year, supporting its global growth.
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Trakstar Learn helped Markey's improve employee training and onboarding. Markey's used the... platform to assign courses to new hires before in-person training. This reduced time on-site and improved knowledge retention. Ongoing training with Trakstar Learn let staff access courses on demand, cutting downtime and travel costs. Markey's saved $10,000 per year in travel by using Trakstar Learn. Fast customer support and quick implementation were key reasons for choosing Trakstar Learn.
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PSAV, a global leader in event experiences, grew rapidly to over 14,000 professionals in 2,100 locations. They needed to... unify their learning culture. The CEO challenged the team to create a program to elevate talent. They launched 'Focus on You,' a talent management strategy. It includes five academies and over 10,000 learning activities. The program led to a 3.5x increase in training hours per person and improved NPS scores.
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Gametize powered the official event app for ACE Entrepreneurship Week. The app helped... boost engagement by letting participants complete photo, quiz, and QR code challenges. Over 1,400 players made more than 3,500 challenge completions and cast 1,350+ votes. Players earned points and prizes, and interacted with over 20 merchants. The event saw record participation and strong positive feedback from students and organizers.
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Edgbaston earned a sustainable events management certification from BSI. The venue aimed... to improve its environmental impact and event sustainability. BSI provided certification services to help Edgbaston meet high standards. Edgbaston now manages events more sustainably and meets recognized benchmarks.
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Arena Live Chat helped Swoogo improve engagement at virtual events. Swoogo used features... like direct messages, polls, and Q&As to make events more interactive. The no-code solution made it easy to add Arena Live Chat to their platform. Swoogo saw higher event attendance, more leads, and annual savings for their clients. Arena Live Chat made virtual events more professional and helped create new business deals.
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Fission CMS helped Taste of Buffalo manage their large food festival website. The team at... 360 PSG upgraded the site to a responsive design. Staff could easily update menu items, events, and news. A custom menu search and mobile map improved visitor experience. The client praised the control and support provided by the Fission Web System.
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Cosmic helped Tulum Party manage content for their events platform in Tulum, Mexico. The team needed... a fast, lightweight CMS with no backend management and easy use for both developers and non-technical users. Cosmic provided a simple API, intuitive UI, and tools for content creators. The platform let all team members create and update content, reducing developer involvement in routine tasks. This allowed the developer to focus on front-end work and ship new features faster.
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Onehub helps Production Resource Group (PRG) share large files and collaborate on events. PRG needed a... secure client portal for fast, easy file transfers and permission controls. Onehub lets teams and clients access files from anywhere, with drag-and-drop uploads and cloud storage. PRG uses Onehub’s activity tracking, user permissions, and branded workspaces to manage projects. Automated notifications keep everyone updated. PRG saves time and improves efficiency with Onehub’s secure online file sharing.
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Bureau of Digital runs events for digital professionals. They struggled to... manage cash flow using spreadsheets. They switched to Pulse to get better control and see their finances clearly. Pulse lets them track cash flow, project future needs, and make quick decisions. Now, they feel more confident and less stressed about their finances.
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MCCS at Camp Pendleton organizes big events for military families. They needed to... find sponsors but had trouble reaching the right people. Their outreach often used old or wrong contact data. This made it hard to get sponsors and slowed down their work. SalesIntel helped them find accurate contacts and connect with decision-makers. This made it easier to get sponsors and run successful events.
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Clarity, a leader in corporate travel and events management, integrated the TravelTime API to improve location search. Before, they used... straight-line distance searches, causing logistical issues. With TravelTime, they now offer accurate journey time searches, enhancing user experience. The integration led to six-figure savings compared to Google, improved customer satisfaction, and a competitive edge. The API was integrated quickly, with no downtime, and is now used in 80% of their business.
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UserGems helped The Millennium Alliance automate tracking of past customers and prospects. Before, they used... manual LinkedIn tracking, which caused errors and high bounce rates. With UserGems, they tracked job changes and sent automated outreach. This led to five new deals and $360,000 in revenue. Email bounce rates dropped to less than 1%. The sales team now keeps CRM data clean to get the most from UserGems.
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Vainu helped Billetto, a Nordic ticketing platform, improve sales with better data. Billetto needed more... than basic B2B data to target the right companies. Vainu provided rich company data, including e-commerce and social media info. Billetto used Vainu to enrich leads, understand their ideal customer, and get real-time updates via Slack. This led to more relevant leads and higher conversion rates.
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FindThatLead helped teambuilding. com boost cold...outreach revenue. The company struggled to find a good outbound sales tool. They used FindThatLead’s Prospector tool to target ideal clients and get decision-maker contacts. This led to thousands of new introductions and deals worth up to $17,000. The tool saved time by filtering out poor-fit leads and paid for itself quickly.
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Reed Exhibitions Middle East launched the Saudi National Security & Risk Prevention (SNSR) Expo using a full-funnel LinkedIn marketing strategy. Partnering with agency... Latitude, they ran an always-on awareness campaign with targeted thought-leadership content and follow-up via Sales Navigator. This approach generated over 84 high-quality leads, resulting in 24 signed deals and more than 20% of the event's total revenue, achieving a 19x ROI. The strategy included Showcase Pages, Sponsored Content, video, Follower Ads, Carousel Ads, and integration of sales and marketing efforts for lead nurturing and conversion.
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Arena Live Chat helped Swoogo improve engagement at virtual events. Swoogo used features... like direct messages, polls, and Q&As to make events more interactive. The no-code solution made it easy to add Arena Live Chat to their platform. Swoogo saw higher event attendance, more leads, and annual savings for their clients. Arena Live Chat made virtual events more professional and helped create new business deals.
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Arena Live Chat helped Swoogo improve engagement at virtual events. Swoogo used features... like direct messages, polls, and Q&As to make events more interactive. The no-code solution made it easy to add Arena Live Chat to their platform. Swoogo saw higher event attendance, more leads, and annual savings for their clients. Arena Live Chat made virtual events more professional and helped create new business deals.
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Brojure helped A WEDDING IN PARIS showcase their event. The platform made... it easy to present their work. The showcase highlighted their services in Paris. The solution improved their event presentation. The experience was positive for the company.
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Foleon helped Lumi qualify content leads twice as fast. Lumi used Foleon... to align all content and speed up their sales process. The platform supported lead generation, sales enablement, internal communications, content marketing, and customer success. Lumi operates in 11 offices worldwide and needed engaging content for an integrated customer journey. Foleon enabled Lumi to keep content on-brand and improve internal communication.
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ShareThis helped a leading ticket marketplace reach niche audiences for sports and music events. The company used... ShareThis data segments and LiveRamp IdentityLink to target high-interest consumers. They reached NBA and MLB fans at 35% below their cost per acquisition goal. They reached music festival fans at 50% below their CPA target. The campaign increased ticket sales and awareness using real-time audience data.
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Flockler helps Messe Düsseldorf show real-time user-generated content at trade fairs. Messe Düsseldorf runs... over 5,000 events and needed a way to get attendees to create social media value for brands. Before Flockler, it was hard to show live visitor interactions from many platforms and venues. Flockler's platform powers 21 trade fairs and 15+ social walls at every event site. This makes digital communication easier and more efficient for Messe Düsseldorf.
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GoTo Webinar helps LSZ GmbH host webinars with easy participant registration and interactive polls. The platform lets... LSZ run events from any location. This supports LSZ's growth and makes webinars a key part of their event strategy. LSZ uses GoTo Webinar to reach decision-makers on topics like digital transformation and security. The tool makes it simple for LSZ to connect with their audience quickly and directly.
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Network My Club used Remo to host virtual networking events. Before Remo, they... lost 40% of their members due to Zoom's limitations and exhausting event schedules. With Remo, they returned to larger, high-quality events with 50 to 60 guests each week. This change led to a 70% increase in membership. Remo helped them create engaging and fun online networking experiences.
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6Connex helped Destinos move from semi-virtual to fully virtual events during the COVID-19 pandemic. Destinos, a leader... in corporate event planning in Mexico, needed to replace in-person services with digital solutions. 6Connex provided a virtual event platform that allowed Destinos to continue hosting expos, exhibits, and congresses online. This shift enabled Destinos to keep serving their clients and maintain business continuity despite restrictions on physical gatherings.
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GoTo Webinar helps LSZ GmbH host webinars with easy participant registration and interactive polls. The platform lets... LSZ run events from any location. This supports LSZ's growth and makes webinars a key part of their event strategy. LSZ uses GoTo Webinar to reach decision-makers on topics like digital transformation and security. The tool makes it simple for LSZ to connect with their audience quickly and directly.
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Digital Samba's video conferencing API and SDK helped LineUpr improve its event app for hybrid events. LineUpr needed a... flexible video solution to connect in-person and online attendees. Their custom Jitsi prototype failed for large groups. Digital Samba's SDK fit their needs and was easy to integrate. The integration took 48 hours. LineUpr rated the SDK 8 out of 10 for ease of use and the integration process 9 out of 10. They recommend Digital Samba for GDPR-compliant video conferencing.
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Bird Deliverability Analytics helped Eventbrite improve email seeding and deliverability analytics. Before Bird, manual... seeding took hours or days and teams lacked accurate deliverability metrics. With Bird, Eventbrite set up campaign seeding in minutes and gained real-time deliverability insights. The Automatic Inline Seeding tool made the process easy and reliable. Eventbrite's customer experience teams now track email status quickly, helping event creators and attendees. Bird's support and features met Eventbrite's needs for reliable email delivery and analytics.
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Livecrowd faced challenges managing large volumes of customer queries during high-demand events like concerts and sports events. They needed a... system to handle thousands of queries quickly without compromising service quality. Livecrowd integrated Spotler Message's messaging platform, which allowed them to manage multiple communication channels from one inbox. Automation features provided instant answers to common queries, reducing the need for human agents. This improved efficiency and customer satisfaction.
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Walls. io helped Celtic...Colours International Festival celebrate its 25th anniversary online. The festival used a social wall to collect memories and messages from attendees. They promoted the campaign on their homepage, social media, and through email. The social wall made it easy for people to share stories, even if they did not use social media. The solution kept the community engaged during the pandemic when in-person events were not possible.
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DataEQ helped Expo 2020 Dubai track visitor sentiment using social media analytics. Expo 2020 used... DataEQ to analyze four million social media mentions in many languages. DataEQ provided real-time Net Sentiment metrics, showing a positive score of 16.8%. The solution mapped visitor journeys and segmented pavilion conversations. Expo 2020 gained insights to improve ticketing, service, and visitor experience.
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Miappi helped Freeman EMEA improve event engagement and internal communications. At Confex 2016,... Freeman used Miappi to collect attendee questions and interact with visitors through social media. After the event, Freeman used Miappi for digital signage and their website. The results included a 418% decrease in bounce rate, a 38% increase in average pages per session, and an 11.4% increase in new users. Miappi also boosted employee engagement and satisfaction.
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Dataminr helps ASM Global improve venue security with real-time AI alerts. ASM Global manages... over 400 venues worldwide and hosts large events. The company uses Dataminr to filter public data and get actionable security insights. Dataminr’s alerts help ASM Global detect risks like public disruptions and traffic issues. The platform’s geovisualization tools support better event planning and response. ASM Global’s security team relies on Dataminr to keep venues and guests safe.
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SocialDog helped 相馬野馬追執行委員会 double their Twitter followers in four months. They used SocialDog... to track follower growth and visualize results with easy-to-understand graphs. Before SocialDog, they struggled to show progress using only Twitter Analytics. With SocialDog, they could clearly report success to stakeholders. This made it easier to try new campaigns and engage fans. SocialDog also helped them find the best times to post and manage campaign data efficiently.
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ConferenceDirect faced challenges with manual vendor sourcing processes. They needed a... technology partner to streamline these processes. Cvent Vendor Marketplace, powered by Reposite, provided a solution. It offered a single platform for vendor discovery and coordination. This expanded ConferenceDirect's vendor network and simplified workflows. The platform reduced sourcing timelines by up to 90% and projected a 25% growth in their preferred supplier program.
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Sogolytics helped T3 Expo improve their event management. T3 Expo used... Sogolytics's experience management platform. The platform made it easier to collect and understand feedback. T3 Expo could make better decisions for their events. The solution helped T3 Expo deliver better experiences for their clients.
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Alida helped Cvent improve its event platform by collecting real-time feedback from users. Cvent launched a... UX Research Panel to involve customers in the design process. This led to a 10-17% improvement in product usability. Research turnaround time dropped to less than 2 weeks. More customers participated in research and design. Cvent made faster, data-driven product decisions with Alida.
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Simplesat helped Eventshop improve its customer support and feedback process. Eventshop needed better... ways to measure customer satisfaction and collect feedback. Simplesat integrated easily with Zendesk and other tools, making it simple for customers to leave feedback. The team gained deeper insights into customer sentiment and used this data to improve support and product development. High response rates and strong onboarding support made Simplesat the right choice for Eventshop.
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QuestionPro Surveys helped Massachusetts Convention Center Authority set up contactless health screening for employees and visitors. The solution let... people use their own devices to complete a COVID symptom check before entering. MCCA switched from paper forms to digital screens in under 2 days. Over 300 people were screened on the first day. The process improved safety and reduced liability for the facility.
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Prodsight helped Eventree cut support time and boost customer satisfaction. Eventree used Prodsight... to analyze Intercom conversations and spot top user issues. They fixed a major usability problem, reducing related support requests from 150 to 3 in one month. Prodsight's automated insights made it easy to track and resolve product pain points. Eventree now uses Prodsight to guide monthly product improvements.
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Membrain helped SaaSiest manage their fast-growing B2B SaaS community. Before Membrain, tracking... event data and managing thousands of contacts was overwhelming. Membrain’s CRM offered a simple user interface and flexible design, letting them control account management without outside help. The team valued Membrain’s responsive customer service. Onboarding was quick, and they easily transitioned from Google Sheets to Membrain.
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FORDATA Virtual Data Room helped MTP Group manage a complex property tender. The system gave... secure, 24/7 online access to documents for investors worldwide. MTP Group used one tool for all communication and document sharing. The process was faster and safer, with full control over who accessed information. Foreign investors joined easily, and confidential data stayed protected.
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SentiSum helped Hopin improve customer support insights. Before SentiSum, Hopin... used manual tagging in Zendesk, which was slow and not detailed enough. SentiSum automated ticket tagging and provided sentiment analysis. This made it easy for teams to find and share insights. Hopin saved time and got more accurate data. Product and support teams now work better together using real customer feedback.
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Oxynade helped B-Concept Media Entertainment Group solve problems with costly and outdated ticketing systems in Thailand. B-Concept needed a... white-label, easy-to-use SaaS ticketing platform for their new brand, TixTaq. Oxynade provided a robust solution hosted on Amazon AWS, allowing B-Concept to launch quickly without building software from scratch. The platform supports self-service, seat maps, season cards, and time slots, making ticket sales easier for hotels and venues. B-Concept now offers a more affordable and modern ticketing option for events and plans to expand further.
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Navattic helped Cvent make buying easier with interactive demos. Cvent used Navattic... to improve their event management solutions. The solution focused on providing live product previews. This made it simpler for buyers to understand Cvent's offerings. The case highlights the use of interactive demos to support sales and customer engagement.
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Culinary Artistas partnered with Sopro to improve lead generation and support growth. They previously relied... on word-of-mouth and newsletters, which were not scalable. Sopro created a tailored prospecting campaign with original messaging. This led to 400 high-quality leads and a successful event with 65 attendees and a 9.8 NPS score. The partnership also helped develop a robust lead-nurturing process, turning initial connections into long-term opportunities.
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CIENCE used targeted outreach to help Imagecraft Exhibits double their lead generation. Imagecraft Exhibits designs... and builds trade show exhibits and marketing environments. The challenge was to reach industry-specific and geo-targeted prospects, especially event participants. CIENCE provided sales development services with multi-channel outreach and strategic sales playbooks. This approach led to a significant increase in qualified leads for Imagecraft Exhibits.
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Ai4 increased productivity by 25% and saw a 20% uplift in revenue using Adapt. They expanded the... scope of their events. Ai4 is a business community.
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Bant. io helped Electrifyexpo...boost their electric vehicle festival with targeted LinkedIn outreach. The campaign reached over 7,500 EV industry prospects and generated 109 hot leads. Electrifyexpo saw a 20% open rate and a 4% response rate. One top electric vehicle company joined all their events. Bant.io's outreach created strong buzz and more opportunities for Electrifyexpo.
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CloudSponge helped Greenvelope make it easier for users to import contacts for email invitations. Greenvelope used CloudSponge... to cut support hours, improve user experience, and expand globally. The company saw over 40% annual growth, added 6 non-English languages, and achieved a 20% increase in address book imports. CloudSponge let users import contacts from Gmail, Yahoo, and more, reducing manual work and support tickets. This saved development time and helped Greenvelope grow faster.
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Livecrowd faced challenges managing large volumes of customer queries during high-demand events like concerts and sports events. They needed a... system to handle thousands of queries quickly without compromising service quality. Livecrowd integrated Spotler Message's messaging platform, which allowed them to manage multiple communication channels from one inbox. Automation features provided instant answers to common queries, reducing the need for human agents. This improved efficiency and customer satisfaction.
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DepositFix helped Abundance 360 manage membership payment renewals in HubSpot. The team needed... an easy way for members to renew after switching to HubSpot. DepositFix provided a simple landing page and automated workflows. This made renewals easy and secure. Their event renewal rate increased from 65% to 80%. The team saw higher productivity and more members staying engaged.
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MCH wanted to grow their email list and keep subscribers engaged during the busy December season. They used Sleeknote’s... Seasonal Calendar, switching from their old gamification provider to save costs. The advent calendar asked visitors to sign up and offered weekly chances to win event tickets. MCH converted 81% of visitors into subscribers. Their email click rate rose from 2% to 6-7%, and open rates increased to about 60%. Over 40% of participants returned to engage with the calendar.
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WebFX helped Diamond Event & Tent, a Utah-based event rental company, improve digital marketing with PPC, SEO, and local SEO. The company saw... a 135% increase in Google Ads conversions and a 307% rise in organic sessions. WebFX managed campaigns, freeing up time for other business needs. Diamond Event & Tent gained more local customers and improved brand reputation. The partnership led to higher revenue and better online engagement.
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Cognito Forms helped We Plan You Jam automate their carnival planning business. Nicole Phillips used... Cognito Forms to build an online instant quote calculator, saving time and improving customer experience. The tool replaced manual quoting and made We Plan You Jam the first in their industry to offer instant quotes. They also use Cognito Forms for costume pick-up authorization and customer registration. Nicole praised the platform's ease of use, free version, and fast customer support.
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Jotform Enterprise helped ExCeL London automate 94% of manual emails, cutting them from 3,000 to 180 for event catering applications. The platform streamlined... workflows across nine departments, saving over 300 hours each year. ExCeL London built 45 forms and plans to save up to 1,000 hours in the first year. Approval letters and discount approvals are now automated, improving communication and efficiency. Staff use Jotform Enterprise to manage complex event checklists and migrate forms from DocuSign for better e-signature automation.
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Yesware helped Guidebook streamline sales engagement by combining tools into one platform. The sales team... stopped switching between apps and saved time with Salesforce CRM sync. Guidebook expanded its user base by 3X after using Yesware. They saw 50% more email replies with standardized templates. The team saved up to 175 hours per month by eliminating manual data entry.
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Ai4 increased productivity by 25% and saw a 20% uplift in revenue using Adapt. They expanded the... scope of their events. Ai4 is a business community.
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Outreach helped BrightTALK improve sales team performance. BrightTALK switched to... Outreach for better sales reporting and insights. The team booked 25% more meetings and made 28% more calls. Positive email replies increased by 66% in three months. Sales and marketing teams now work together better. Coaching and sales process efficiency also improved.
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Mixmax helped Selffee automate sales follow-up and boost engagement. Selffee used Mixmax... templates and sequences to manage thousands of inbound leads. Email tracking and one-click meeting features made quoting and scheduling easier. Selffee's close rate jumped from 10% to 33% in one year. 90% of webform leads now reply to emails. Mixmax made the sales process more fun and efficient for the team.
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Agency Hackers used Reply to invite agency leaders to unique business events. The challenge was... finding and reaching the right prospects. They used LinkedIn and email scraping to build targeted lists. Their cold email campaigns achieved a 70% open rate and a 25% response rate. Hosting creative events helped them grow their network to about a thousand people.
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BulkSMS. com helped Participate...Technologies move to virtual events during COVID-19. They used SMS and Zapier to send one time pins (OTPs) for secure access to event apps and to validate votes in AGMs. The SMS solution made it easy to trigger and test processes without outside developers. SMS links increased app downloads compared to email. The integration improved security and engagement for online events.
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Mtalkz used its WhatsApp API to help a leading event marketing agency. The agency faced... low customer engagement and retention. Mtalkz automated messages and event updates. Customer retention increased by 50%. Customer engagement improved 5 times. The agency saved 20% in costs compared to traditional sales calls.
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FireText helped 4Networking improve membership renewals with SMS reminders. 4Networking needed a... simple, cost-effective way to reach members about renewals. They sent weekly SMS messages to members whose memberships were about to expire. The messages were friendly and included a clear call to action. The process took only minutes each week. Membership renewals increased and staff saved time. The SMS service became a key part of their renewal program.
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SMS-iT's Agentic AI helped EventPro Solutions, an event management company, triple their event capacity. The AI platform... automated vendor coordination, guest communication, and scheduling. Event planning time dropped by 70%. Client satisfaction reached 96%. Revenue grew by 250%. The team now focuses more on creative event design and client relationships.
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Trumpia helped the US Open's Chief Umpire Office send text messages to coordinate officials across the event grounds. The team needed... a better way to reach staff who were always moving. Their old email system did not work well. Trumpia let them send mobile notifications fast. This improved communication for the US Open Tennis Championships.
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Zebra’s printing solution helped Terrapinn speed up event check-ins. The check-in process... now takes just 12 seconds. Terrapinn used Zebra’s technology to improve efficiency at their events. This solution made event entry faster for attendees. The case shows how Zebra’s products can help event companies save time.
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AtroPIM helped Adam Hall Group migrate from Akeneo Enterprise to a flexible on-premise PIM system. The new platform... supports complex data models, multilingual content, and automated datasheet generation. Adam Hall now manages product data faster and more efficiently. AI tools automate image tagging and speed up content translation. Staged content release improves new product introduction. Centralized data ensures accuracy and supports future growth in event technology solutions.
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Bizzabo used Cloudinary to improve its virtual and hybrid event platform. The challenge was... to deliver high-quality, engaging online events during the Covid pandemic. Cloudinary helped Bizzabo provide flawless video and image experiences for large audiences on any device or connection. As a result, Bizzabo saw a 500% growth in event attendance and doubled its revenue. The company also won several industry awards for tech innovation.
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Bizzabo used Cloudinary to improve its virtual and hybrid event platform. The challenge was... to deliver high-quality, engaging online events during the Covid pandemic. Cloudinary helped Bizzabo provide flawless video and image experiences for large audiences on any device or connection. As a result, Bizzabo saw a 500% growth in event attendance and doubled its revenue. The company also won several industry awards for tech innovation.
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Foap's video ads helped Viselio boost brand engagement and awareness. Viselio used Facebook... video ads to guide a follow-up DPA campaign. The campaign led to a 272% increase in Ad Recall Lift in just 7 days. CPM dropped by 60%. Over 72,000 users engaged with the campaign. Viselio saw instant results and exceeded their expectations.
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Fyle helped Insane Impact, a leading LED screen provider, solve expense tracking problems for their field teams. The company struggled... with low visibility, missing receipts, and duplicate expenses using Expensify. Fyle made expense submission simple and gave clear control over spending. In just 6 months, Insane Impact processed over 7,100 expenses and approved 70% of reports. They also cut reconciliation time by 50%.
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Issuu helped Island Cruising NZ move from PDF newsletters to digital Flipbooks. The company struggled... to send large files and reach their audience. Issuu made their content look professional and easy to share. Island Cruising NZ quadrupled their customer base after using Issuu. The platform also helped them attract more sponsors and grow their business. Readers and advertisers gave positive feedback about the new digital format.
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Stackfield helped DTHG move all team communication and project management into one secure platform. DTHG used Stackfield's... email integration and Kanban board to manage 1,700 funding applications quickly during the pandemic. The team switched to full remote work with no problems, thanks to Stackfield. Email integration turned messages into structured tasks, saving time and reducing email traffic. DTHG now handles all internal communication and project tracking in Stackfield, making work faster and more organized.
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WeWeb powers Hubents, a multilingual CRM for wedding and event planners. Hubents centralizes lead... management, supplier coordination, and client communication in one platform. Users track deals, manage tasks, and monitor RSVPs in real time. The CRM offers customizable pipelines, secure document sharing, and instant client-ready reports. Event organizers gain performance insights and streamline workflows with WeWeb integrations.
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LanguageWire and Delingua provided simultaneous interpreting for Nordic Business Forum, a major business conference with 6,500 participants from over 40 countries. The challenge was... to help attendees understand fast-paced, nuanced speeches in their native languages. The solution used modern interpreting technology, letting participants listen on their smartphones. This made the event more accessible and improved the customer experience. Nordic Business Forum’s CEO praised the seamless cooperation and reliable service.
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BrandChamp helped Ragnar Relay improve their ambassador marketing program. Ragnar needed better... software to manage hundreds of ambassadors and track ROI. BrandChamp made it easy for one team member to manage many ambassadors and review their social media activity. The platform let Ragnar create a four-part training program and remove inactive ambassadors. BrandChamp also helped Ragnar move from virtual to live events smoothly.
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Submittable helped London Photo Festival run photo contests 75% faster. The festival used... Submittable’s gallery feature to manage submissions and voting. Before, setting up new contests took days. Now, it takes just one hour. The platform made it easy for judges and artists to participate. This improved the experience for emerging photographers and organizers.
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Cvent used Influitive to refresh its advocate community, Cvent Celebrity. They improved the... platform's look, added new rewards, and changed the onboarding process. These updates focused on quality engagement and targeted challenges. As a result, engagement increased by 11% in 2022. Cvent also won the People’s Choice: Most Passionate Community at the 2022 BAMMIE Awards.
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LÉVÉNEMENT is a French group of event agencies. They had trouble... managing a special member area on their website. They used Sociabble to create a digital hub for their members. This hub gives members access to important industry news and tools. It helps connect nearly 100 agencies and service providers in France. The new hub also helps attract new talent to the event industry.
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HowNow helped EventsCase deliver training to a fast-growing, global team. EventsCase struggled to... keep staff updated across locations and time zones as they rapidly expanded. With HowNow, they can now train employees anywhere and track learning progress. The platform replaced manual file sharing and made it easy to measure who learns what. EventsCase found HowNow simple to use and effective for their needs.
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Leapsome helped TicketSwap replace manual HR work with automated people processes. TicketSwap used Leapsome... for engagement surveys, performance reviews, and goal tracking. The platform saved the People team hours each quarter and gave managers direct access to feedback data. Engagement scores improved, with professional growth rising from 6.4 to 7 and management, team, and strategy scores increasing from 6.8 to 7.4 in 2024. Leapsome made it easier to connect performance, engagement, and goals, supporting employee growth as the company expanded.
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SuperBeings helped Hubilo improve their people management with easy onboarding and strong support. The SuperBeings team... worked closely with Hubilo to set goals and launch the platform. Hubilo's board loved the insights from SuperBeings reports. The customer praised the decision to use SuperBeings and found the engagement features valuable. SuperBeings made the rollout simple and effective for Hubilo.
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Reed Exhibitions Middle East launched the Saudi National Security & Risk Prevention (SNSR) Expo using a full-funnel LinkedIn marketing strategy. Partnering with agency... Latitude, they ran an always-on awareness campaign with targeted thought-leadership content and follow-up via Sales Navigator. This approach generated over 84 high-quality leads, resulting in 24 signed deals and more than 20% of the event's total revenue, achieving a 19x ROI. The strategy included Showcase Pages, Sponsored Content, video, Follower Ads, Carousel Ads, and integration of sales and marketing efforts for lead nurturing and conversion.
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Livecrowd faced challenges managing large volumes of customer queries during high-demand events like concerts and sports events. They needed a... system to handle thousands of queries quickly without compromising service quality. Livecrowd integrated Spotler Message's messaging platform, which allowed them to manage multiple communication channels from one inbox. Automation features provided instant answers to common queries, reducing the need for human agents. This improved efficiency and customer satisfaction.
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Nominow's Customer Data Platform helped Jaarbeurs connect data from over 11 sources for 80+ events each year. Jaarbeurs used Nominow... to create a Single Customer View, making it easier to understand visitors and exhibitors. The platform reduced the work needed for data analysis and made marketing more efficient. Jaarbeurs now sends more personalized emails and has higher engagement rates. This shows Jaarbeurs' focus on innovation and better service in event management.
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Livecrowd faced challenges managing large volumes of customer queries during high-demand events like concerts and sports events. They needed a... system to handle thousands of queries quickly without compromising service quality. Livecrowd integrated Spotler Message's messaging platform, which allowed them to manage multiple communication channels from one inbox. Automation features provided instant answers to common queries, reducing the need for human agents. This improved efficiency and customer satisfaction.
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Meetup wanted to grow revenue beyond its subscription business. They partnered with... Rokt to show premium third-party offers after event RSVPs. Meetup used machine learning to deliver personalized offers on a new confirmation page. This improved the user journey and increased engagement. Meetup saw a 2x increase in monthly revenue and now makes $78,000 in net profit for every 1 million event RSVPs.
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Meetup wanted to grow revenue beyond its subscription business. They partnered with... Rokt to show premium third-party offers after event RSVPs. Meetup used machine learning to deliver personalized offers on a new confirmation page. This improved the user journey and increased engagement. Meetup saw a 2x increase in monthly revenue and now makes $78,000 in net profit for every 1 million event RSVPs.
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SmartRec helped Camp Funderblast save 5 hours a day on admin work. The camp director,... Veronica, used SmartRec to manage registrations, payments, and client data more easily. She opened 2 more camps and added new programs. The business grew by 66%. SmartRec made it easier to find camper information and improved parent satisfaction. Veronica could focus on important tasks and reach more communities.
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Stackla helped Think Iowa City source 61,000 user-generated content images in under four months. Website engagement improved,... with a 69% increase in pages per session and a 17% drop in bounce rate. Social media engagement and follower count also grew. Stackla's rights management made it easy to secure image permissions. The team saved time and money by reducing the need for photoshoots and outside creative work.
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Livecrowd faced challenges managing large volumes of customer queries during high-demand events like concerts and sports events. They needed a... system to handle thousands of queries quickly without compromising service quality. Livecrowd integrated Spotler Message's messaging platform, which allowed them to manage multiple communication channels from one inbox. Automation features provided instant answers to common queries, reducing the need for human agents. This improved efficiency and customer satisfaction.
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Lucidchart helped Startup Grind organize and optimize its marketing channels. John Frye used... Lucidchart to map out campaigns and visualize revenue sources. This made it easy to see which channels worked and which needed changes. Sharing diagrams helped the team understand and approve new ad spend. Focusing on working channels improved ROI for Startup Grind's marketing.
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ONLYOFFICE Workspace helped the FLISoL Bogotá DC team organize their annual event and manage documents in one place. The team used... ONLYOFFICE to share files, track tasks, send emails, and schedule meetings. They switched from local servers to ONLYOFFICE for better stability and support. The platform's access permissions made sharing documents easy and secure. ONLYOFFICE support quickly resolved issues after a domain migration. The team recommends ONLYOFFICE as a strong, ethical cloud solution.
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Figma helped Cvent save up to 40 minutes daily for designers and engineers. Cvent used Figma... to unify design workflows and reduce inefficiencies from using multiple tools. The company created a single source of truth for design components, improving collaboration and reducing errors. Figma’s Dev Mode cut down redundant code and handoff time, making design-to-development smoother. Cvent now resolves UI/UX bugs faster and delivers a more seamless user experience.
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Jeanette Stock used Grammarly to help build Venture Out, a community for LGBTQIA+ tech professionals in Canada. She managed event... planning, sponsorship proposals, and marketing with a small volunteer team while working a full-time tech job. Grammarly gave her confidence in her communications and helped her save time. Venture Out grew from an idea to a 1,500-person community, supporting diversity and inclusion in tech.
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Jeanette Stock used Grammarly to help build Venture Out, a community for LGBTQIA+ tech professionals in Canada. She managed event... planning, sponsorship proposals, and marketing with a small volunteer team while working a full-time tech job. Grammarly gave her confidence in her communications and helped her save time. Venture Out grew from an idea to a 1,500-person community, supporting diversity and inclusion in tech.
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Splunk helped Expo 2020 Dubai keep their mega-event secure. The event used... Splunk to monitor and manage security data. This helped them detect threats and respond fast. Splunk made it easier to keep visitors and staff safe. The solution supported a large, complex event environment.
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Digital Pigeon helps CineStack manage and deliver media for live and hybrid events. CineStack uses Digital... Pigeon to collect, organize, and send large files from clients, syncing content to local servers for production teams. Before Digital Pigeon, CineStack struggled with clunky file transfer tools that could not handle large files. Branded upload and download pages make client interactions smooth. The platform improves speed, reliability, and organization for CineStack's event media workflows.
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Calliope Interpreters is a global network of consultant interpreters. They needed a... secure way to share confidential documents with clients and team members. Clients were worried about sending sensitive files by email. Calliope chose Tresorit to provide a safe and secure file-sharing platform. This helped them meet client demands for security and GDPR compliance. Now, they can share documents easily and keep client data safe.
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GetJenny's JennyBot helped Väre, an energy company, create a chatbot named Johan Helbotti that matches their brand personality. The chatbot uses... GIFs, images, and varied responses to engage customers and answer questions. After three months, Johan Helbotti automated 63% of customer chat questions and 94% of messages, reducing the workload for human agents. The chatbot also guides users to relevant pages and connects them to human advisors when needed. Väre's team says the chatbot makes life easier for their customer experience staff.
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Joonbot helps RunEvent answer 88% of runner questions during event registration. RunEvent needed a... way to give fast answers without sending users to a separate FAQ page. They used Joonbot to add a chatbot directly on registration pages. The chatbot gives instant answers and saves the team a lot of time. Now, most runners get help without waiting, and the team can focus on growing the business.
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Kommunicate helped Messe Duesseldorf automate customer support with a chatbot on Facebook Messenger. Messe Duesseldorf faced... many repetitive queries about event locations and schedules. The chatbot streamlined these queries and let staff focus on more important tasks. Messe Duesseldorf reduced repetitive queries by 65% in just 4 weeks. The chatbot also collected visitor emails and sent brochures, helping with lead generation.
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Cvent used Reachdesk to improve lead quality with personalized B2B gifting and direct mail. Before Reachdesk, their... previous gifting platform was not scalable and had low engagement. With Reachdesk, Cvent's marketing, sales, and customer success teams integrated gifting into their strategies. They used gift cards for webinars, demos, and win-back campaigns. Reachdesk helped Cvent reach recipients in over 180 countries and easily integrate with Marketo, Salesforce, and Salesloft. Cvent now sees gifting as a high-converting channel for lead generation.
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PaperCut Pocket helped a coworking space manage their printing. The solution made... it easy to keep track of print jobs. The coworking space found it ideal for their needs. PaperCut Pocket improved their print management experience. The story highlights cloud print management for businesses with simple needs.
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Taylor worked with Trisource Exhibits to create a feature wall for an industrial distributor's headquarters lobby. The wall showcased... clients from around the world. This project highlights Taylor's ability to deliver custom branding and signage solutions. The collaboration helped Trisource Exhibits provide a unique visual experience for their client.
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Duda helped doo, a SaaS platform for digital event management, boost customer adoption of its website builder by 200%. doo integrated Duda... to offer a custom-branded, single sign-on website builder, improving user experience and workflow. The integration allowed doo to create and deliver event websites to customers in just 2-3 weeks. Duda's features enabled doo to develop 50 new use cases for product development. doo's customers now enjoy fast, flexible, and easy-to-edit event websites.
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Vera Opdemom used Jimdo to build her website for her work as a freelance wedding speaker. She had no... programming skills but created her site easily with Jimdo. The website helps her show who she is and what she offers. SEO is important for her to reach couples searching for wedding speakers. Jimdo made it simple for her to start her business online and attract new clients.
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Simvoly helped Company Name grow to over 300 subscribers and reach $15,000 in monthly recurring revenue. The company used... Simvoly's website builder, funnel builder, and CRM tools. Their business model is DIY SaaS and digital agency, focusing on live and online events. Simvoly's platform supported their growth in the events services industry. The case highlights key metrics like subscriber count and recurring revenue.
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Sortly helped OutSnapped, a Brooklyn-based photo booth and experiential agency, organize and track expensive equipment across multiple locations. Before Sortly, OutSnapped... struggled to manage inventory as the business grew, relying on memory and facing confusion about equipment locations. With Sortly, they created folders for their warehouse and office, tracked kits and items, and used QR code and cloning features to save time. Now, OutSnapped knows exactly where every item is and how many they have, letting them focus on delivering great experiences at events.
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Zibster helped Two Birds Wedding & Events Planning build a website that acts as their main marketing hub. Ann Seiple, the... owner, uses the site to connect with clients and other wedding professionals. She relies on her website and word-of-mouth instead of social media. This approach supports her brand and helps her reach her target audience. Zibster's platform makes it easy for Ann to manage her business online.
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BoostMySale helped Fanatic Sports move from a legacy ticket booking system to a modern ecommerce platform. Fanatic Sports needed... a stable, feature-rich solution to support growth and reduce infrastructure costs. BoostMySale provided a comprehensive platform with B2C and B2B ecommerce, social commerce, and marketplace selling. The new system improved productivity, added efficiencies, and delivered cost savings for Fanatic Sports.
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Beauhurst helped Engage, an event management agency, boost new business sales rates by 10-15%, adding about £100k in revenue. Engage replaced fragmented... data tools with Beauhurst's unified data platform. Managers now build targeted sales lists that integrate with their custom CRM. The platform improved lead generation and team collaboration. Beauhurst's personalised support and API integration streamlined Engage's sales process.
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Knowland helped the University of Louisville Event and Conference Center at ShelbyHurst Campus find new group prospects outside their local area. Lorraine Houghton used... Knowland to identify and contact groups with a strong fit for their event space. In the first year, they saw a 150% ROI from Knowland. In the second year, revenue from Knowland sources increased by over 300%. The center became a preferred vendor for a major account thanks to Knowland's data and training.
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Zuddl used G2 Marketing Solutions to get more high-quality B2B leads. Before G2, Zuddl... struggled to find leads that matched their ideal customer profile. Paid ads brought in few qualified leads. With G2, Zuddl generated over $880,000 in sales pipeline. They celebrated $450,000+ in pipeline from inbound leads on G2. G2 helped Zuddl lower their cost per opportunity and find leads ready to buy.
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Global Production Partners is an event management company in New Zealand. They had problems... using too many different systems and spreadsheets to manage their business. This made it hard to keep information up to date and required a lot of manual work. They switched to Scoro to manage projects, finances, and resources in one place. With Scoro, they can track budgets and profits more easily, save time, and improve team communication. The migration from WorkflowMax to Scoro was easy and made their work more efficient.
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Cacoo helped VStream Media plan and troubleshoot livestream events. The team used... Cacoo to create and share equipment network diagrams in real time. This made it easy to explain technical setups to clients and work together remotely. Cacoo's features let the team quickly update diagrams and solve problems without being on site. The tool improved efficiency and became a key part of their workflow.
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The event marketing team needed to organize both internal and external events for their company. They faced problems... with tracking attendee responses and managing communication, which sometimes led to event cancellations and missed announcements. They started using UpDiagram to improve collaboration and event management. The tool helped them assign tasks, communicate directly, and categorize events more easily. Integration with other tools like Slack and Gmail made communication smoother. The team found that UpDiagram saved them time and made event planning more efficient.
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Kommunicate helped Messe Duesseldorf automate customer support with a chatbot on Facebook Messenger. Messe Duesseldorf faced... many repetitive queries about event locations and schedules. The chatbot streamlined these queries and let staff focus on more important tasks. Messe Duesseldorf reduced repetitive queries by 65% in just 4 weeks. The chatbot also collected visitor emails and sent brochures, helping with lead generation.
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Camp North Star, a summer camp in Maine, uses Olark to improve customer engagement. They added live... chat to their site to help with recruiting and new enrollment. Olark's features like transcripts and targeted chat automation aid in personalized communication. The camp finds Olark's pricing model suitable for their small team. The tool helps reduce barriers to quick conversations, aiding in the sales process.
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Assently e-Sign helped Vattenfall speed up contract processes. The company saw... a 75% faster turnaround time and a 25% shorter processing time. Vattenfall saved 20,000 euros compared to using paper contracts. The digital signature tool made it easier to send, sign, and archive contracts. It also improved security and traceability for Vattenfall.
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SalzburgerLand Tourismus faced delays with paper-based contracts, causing inefficiencies. They needed a... digital solution to streamline contract management. They chose Scrive eSign for its integration with HubSpot, cost-effectiveness, and user-friendly interface. This allowed them to generate, send, and track agreements easily. As a result, contract turnaround times improved significantly, with documents now signed within minutes or hours. The process became smoother and more efficient, enhancing internal efficiency and collaboration.
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CallHippo helped PR Medical Events improve global connectivity and call recording. The company used... CallHippo's business phone system for better communication. This solution made it easier for PR Medical Events to connect with people around the world. Call recording features helped them keep track of important calls. The result was smoother business operations and better customer service.
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Vocalcom Salesforce Edition helped Umrahme improve customer support. Umrahme needed a... call center system that worked with Salesforce. They set up three call centers with about 15 agents serving over 5,000 travel agencies. Before, it took 2 to 4 days to answer a query. Now, they can respond in less than 5 minutes. The solution gave staff one place for customer data and real-time tools.
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ClientPoint helped Flavours Catering + Events move from manual proposal creation to automated, template-based proposals. Before ClientPoint, they... used Word and Excel, which was slow and error-prone. With ClientPoint, proposal creation now takes minutes instead of over an hour. Their proposals look more professional and help them win more business. They can track proposal views and conversions with analytics tools. Over five years, they saw a 25% increase in sales each year using ClientPoint.
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Proposify helped Fern Expo fix their broken proposal process. Fern had problems... with inconsistent proposals and lost over a million dollars due to mistakes. Proposify gave Fern a single platform for proposal management. Fern grew from one user to 24 licenses. Fern increased revenue by 200% after using Proposify. The platform made their proposals consistent and protected their brand.
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Splunk helped Expo 2020 Dubai keep their mega-event secure. The event used... Splunk to monitor and manage security data. This helped them detect threats and respond fast. Splunk made it easier to keep visitors and staff safe. The solution supported a large, complex event environment.
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Upmetrics helped HyperHQ, a global startup studio, improve business planning and collaboration. HyperHQ used to... struggle with slow, manual planning and poor teamwork. Upmetrics provided business plan builder, financial forecasting, and collaboration tools. This made planning faster and easier. HyperHQ supported founders in raising over $319 million in funding using Upmetrics.
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Nimble helped Virtual Events Group organize over 25,000 contacts from LinkedIn, Facebook, Twitter, and consulting roles. Robin Raskin used... Nimble to centralize and tag contacts, making it easy to find and group people by industry or event. Tagging and note-taking features let her personalize outreach and remember key details. Nimble streamlined her network, improved efficiency, and made contact management simple.
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Nutshell helped Superfine! Art Fair manage... two sales pipelines: artists seeking booth space and ticket-buyers. The team switched from Salesforce to Nutshell for a simpler, more intuitive CRM. With Nutshell, they track artist communications, automate follow-ups, and analyze lead sources. Sales became more consistent, with bad weeks now matching previous good weeks at $12,000 and good weeks reaching $40,000. Superfine! expanded to three new cities and is on track to double revenue from last year.
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Salestrail helped Lyyti get full visibility over their sales team. Before, Lyyti struggled... to track outbound calls and log them in Salesforce. Salestrail made it easy to log calls automatically and track sales activities on the go. The sales director liked the simple interface and automatic activity logging. Now, Lyyti can see how salespeople interact with clients and give better feedback. Lyyti finally achieved the visibility they needed for their sales team.
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Observe. AI’s Post-interaction AI...helped Freeman improve its contact center operations. Freeman used the platform to analyze 100% of customer interactions and coach agents with real data. This led to an 11% increase in net promoter score over two years. QA scores rose by 6%, and not-ready time dropped by 22%. Call volume fell by 4% year-over-year as customer experience improved.
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Edge Delta helps Peerspace automate monitoring and troubleshoot issues faster. Peerspace needed an... observability platform that was easy to set up and did not require constant management. Edge Delta provided effortless deployment and immediate value, especially with automated anomaly detection. This feature helped the team catch issues quickly, even outside business hours. Log search in Edge Delta is faster than their previous solution, making it easier for engineers to find and fix problems.
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TourAdvantage uses Drip’s automated email marketing platform to help tour operators and experience providers grow their business. They integrate Drip... with FareHarbor and waiver systems to collect more email addresses. Automated emails drive 60-80% of total revenue and achieve a 35% repeat purchase rate. 56% of revenue comes from repeat purchasers, and 27% is from VIP emails. TourAdvantage helps clients own their customer relationships and increase upsell opportunities.
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HoneyBook Pro helped London Town Weddings automate their clientflow. The venue struggled... to respond to many daily inquiries and lost leads. Kristi DaSilva mapped their process and set up smart files, canned emails, and automations. This saved the venue 20 hours each month. Productivity increased, more clients booked, and client satisfaction improved.
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Keap helped Artist Management Services Ltd. automate sales and... marketing. The company struggled with lead generation and admin work before using Keap. After switching, they saw fast results and scaled their bookings. Revenue grew to over 3 million pounds a year. Keap's automation let them run the business on a 25-hour week.
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LINK’s MarketingPlatform helped Out of Office automate email and SMS marketing. The company switched... from Mailchimp to LINK for better engagement and conversions. Real-time app integration and automated flows reduced admin time. Segmentation and dynamic content improved campaign impact. A hands-on workshop gave the team a clear strategy and new insights.
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Betty Blocks helped EAU replace their old PHP and MySQL systems. EAU needed a... flexible platform for managing conferences and more. With Betty Blocks, they built Oxygen, a powerful app with only 4 developers. EAU saved €2.5 million in development costs and finished 24 months faster. Oxygen managed 13,000 attendees and 56,000 scans, and won the Best Use of Technology in Events award.
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A press release was used to announce the DFW Rocks Social Media 2014 conference in Texas. The release quickly... ranked on the first page of Google and Google News for the keywords 'Texas Social Media.' It received several retweets on Twitter and was published on over 100 news sites, including Boston.com and International Business Times. This demonstrates the potential impact of a well-crafted press release in digital marketing.
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Azuga Works helped Allwell Rents improve fleet visibility and scheduling. Their old solution... was costly and did not deliver as promised. With Azuga, they can now track where their drivers are during the day. This makes it easier to handle last-minute changes. The new system is a game changer for their busy event delivery business.
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Trolley helped GigSalad switch payout providers in just 6 weeks. GigSalad needed a... fast solution after their old vendor changed workflows. Trolley enabled payments to about 20,000 recipients with no payout issues. GigSalad used multiple payout methods like bank transfers, PayPal, and checks. Trolley supported GigSalad’s marketplace for event professionals across the US and Canada.
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ONLYOFFICE Workspace helped the FLISoL Bogotá DC team organize their annual event and manage documents in one place. The team used... ONLYOFFICE to share files, track tasks, send emails, and schedule meetings. They switched from local servers to ONLYOFFICE for better stability and support. The platform's access permissions made sharing documents easy and secure. ONLYOFFICE support quickly resolved issues after a domain migration. The team recommends ONLYOFFICE as a strong, ethical cloud solution.
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Easypromos helped OpenExpo Europe run the Open Awards online. OpenExpo Europe needed... to manage a complex voting contest with many categories and participants. They used the Easypromos Online Voting Contest platform to organize entries, public voting, and jury review. The platform made it easy to display categories and manage votes. The contest had over 100 participants in eight categories. The awards recognized top open source and free software projects.
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Mersey Maritime needed to get more members and keep current ones. Covid-19 made their... website more important for signing up new members. They used Webtrends Optimize to test changes to their site. They ran four experiments to improve sign-ups and user experience. The results were strong: 71% more visitors reached the Membership Enquiry Page, 800% more converted to the Enquiry Page, and form conversions went up by 164%.
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Bird Deliverability Analytics helped Eventbrite improve email seeding and deliverability analytics. Before Bird, manual... seeding took hours or days and teams lacked accurate deliverability metrics. With Bird, Eventbrite set up campaign seeding in minutes and gained real-time deliverability insights. The Automatic Inline Seeding tool made the process easy and reliable. Eventbrite's customer experience teams now track email status quickly, helping event creators and attendees. Bird's support and features met Eventbrite's needs for reliable email delivery and analytics.
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PaySimple helped Cutting Edge Elite, an event staffing company in New York City, solve late payment issues. Before PaySimple, they... struggled with overdue receivables and cash flow problems. With PaySimple’s online payment forms and virtual credit card terminal, clients can now pay quickly and easily. Overdue payments dropped by about 90%. Cutting Edge Elite now enjoys faster payments, happier customers, and better service.
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Adapex helped quefaire. be, a top...events platform in Belgium, boost total revenue by 21.4% using display ad optimization. The team integrated AdSense, added new SSPs, and introduced new ad sizes. Adapex managed 100% of the site’s traffic after just four months. Revenue per session and RPM also rose by over 15%. The client praised Adapex for responsive support and strong results.
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Kinetic Lighting uses Claris FileMaker to manage equipment. They experienced rapid... growth. They needed a scalable platform. Claris FileMaker helped them manage thousands of equipment pieces.
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Bookingkit reach Marketplace helped GIDS IN ROME grow their sales network. Before using the... tool, they faced big challenges with manual processes. The solution let them expand their distribution network with just a few clicks. They saw strong results in the number of active partnerships and sales volume. The process became fully digital and much easier for their team.
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ReallyRad designed the UI/UX and branding for the Showmigo event app. The goal was... to rebrand the app in 12 weeks. The project focused on creating seamless interactions and a community-based experience. The team tailored the app to meet specific music needs. The case highlights the benefits of improved user experience and brand identity for event services.
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Tempoe Entertainment DJs wanted to grow their DJ business and reach more customers. They started using... Yelp after hearing about it from a photographer. Yelp helped them get more calls and bookings by showing reviews from happy clients. The owner says Yelp made it easy to connect with customers and build trust. They believe their focus on customer service and good reviews helped their business succeed. The owner calls Yelp the best solution for their business.
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OFEC provided solutions for BSGCT Conferences (ADA) to help with event management. The project aimed... to support education, communication, and sharing of knowledge. OFEC's system helped manage conferences and events. The content does not mention specific results or metrics.
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The Denodo Platform helped Europe’s largest electricity producer transform its data processes. The company improved... operational efficiency and streamlined workflows. It also ensured compliance with strict information management rules. The solution addressed challenges in marketing, customer service, and new client services using Open Data. The company serves over 30 million customers worldwide.
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Livecrowd faced challenges managing large volumes of customer queries during high-demand events like concerts and sports events. They needed a... system to handle thousands of queries quickly without compromising service quality. Livecrowd integrated Spotler Message's messaging platform, which allowed them to manage multiple communication channels from one inbox. Automation features provided instant answers to common queries, reducing the need for human agents. This improved efficiency and customer satisfaction.
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Tremendous helped FUSION Performance Group send $1. 6 million in...event incentives. FUSION used Tremendous to automate incentive delivery for virtual events. The platform let participants choose from over 800 vendors or donate their reward. FUSION could quickly brand and customize incentives for each event. This made it easy to boost attendance and engagement during online events. FUSION found the process automatic, simple, and fast.
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Repsly helped Basemakers, a field sales and merchandising company, solve problems with tracking in-store performance. Before Repsly, Basemakers... could not measure operational efficiency or sales impact well. With Repsly’s retail execution software, they combined store data and analytics for better insights. This led to sales growth of over 100% in stores managed by their team. Basemakers also saved 20 hours a month and grew to over 100 employees.
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Stackla helped Think Iowa City source 61,000 user-generated content images in under four months. Website engagement improved,... with a 69% increase in pages per session and a 17% drop in bounce rate. Social media engagement and follower count also grew. Stackla's rights management made it easy to secure image permissions. The team saved time and money by reducing the need for photoshoots and outside creative work.
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Clarity, a leader in corporate travel and events management, integrated the TravelTime API to improve location search. Before, they used... straight-line distance searches, causing logistical issues. With TravelTime, they now offer accurate journey time searches, enhancing user experience. The integration led to six-figure savings compared to Google, improved customer satisfaction, and a competitive edge. The API was integrated quickly, with no downtime, and is now used in 80% of their business.
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Magnolia Dreams, a custom wedding decor and signage business, faced challenges with emails getting lost in spam. They implemented Text... Request's SMS Chat widget on their website to improve communication with Millennial and Gen Z brides. This integration, along with Zapier, allowed them to send automatic coupons and follow up with potential customers. As a result, they saw a 50% increase in website sales.
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Livecrowd faced challenges managing large volumes of customer queries during high-demand events like concerts and sports events. They needed a... system to handle thousands of queries quickly without compromising service quality. Livecrowd integrated Spotler Message's messaging platform, which allowed them to manage multiple communication channels from one inbox. Automation features provided instant answers to common queries, reducing the need for human agents. This improved efficiency and customer satisfaction.
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Notion helps Partiful’s product team manage projects, prioritize tasks, and track work in one place. The team uses... Notion for roadmaps, sprints, documentation, and user feedback. This centralization saves time and reduces context-switching. With Notion, Partiful increased work completed per sprint by 20%. The platform supports fast, efficient project delivery for their small, growing team.
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Clockify helped Grip, an event-facilitating platform, solve challenges with time and resource allocation. Before Clockify, Grip... struggled to estimate project timelines and manage budgets due to a lack of precise time tracking. With Clockify, Grip gained better insights into employee time, improved workload planning, and used features like Reports and Calendar for data-driven decisions. Grip now makes more accurate forecasts and delivers better services to clients.
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Docubee helped Bake It on Wheels collect and store digital waiver contracts for their party bus business. The founder, Natasha... O’Connor, needed a better way to manage waivers as bookings increased. Docubee made it easy to collect and organize waivers for all franchise locations. Franchisees received pre-built templates and support for setup. Natasha praised Docubee for its ease of use and customer service.
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Expensify Travel helped Precon Events fix their travel management problems. Employees used to... ignore travel policies and booking was a mess. Expensify Travel made booking easy and enforced travel rules. Precon Events cut travel costs by 30%. All employees now use the system. The company saves time and has better reports. Staff like the mobile app and simple setup.
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ROI Hunter helped STEP Conference use Facebook ads and Google Analytics to boost event marketing. STEP created custom... and lookalike audiences, used A/B testing, and set up automatic rules for campaign optimization. Over 90% of the marketing budget went to Facebook. STEP tripled attendance from 700 to over 2,000 and saw 400% sales growth. The conference became the fastest growing tech event in the Middle East.
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Zuddl used G2 Marketing Solutions to get more high-quality B2B leads. Before G2, Zuddl... struggled to find leads that matched their ideal customer profile. Paid ads brought in few qualified leads. With G2, Zuddl generated over $880,000 in sales pipeline. They celebrated $450,000+ in pipeline from inbound leads on G2. G2 helped Zuddl lower their cost per opportunity and find leads ready to buy.
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Freeman wanted a faster website and better user engagement. WebDevStudios used custom... and core WordPress blocks to build a new site for Freeman. The new site is much faster. Clients and employees like the new website. Freeman saw better performance and more conversions.
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