Community Management Customer wins | Real Customer Results Across Industries 2026

Daxko helped the YMCA of West San Gabriel Valley launch a new website after COVID-19. The YMCA wanted to expand... their online reach and better tell their story. Daxko worked closely with the team to create a site that reflects their mission and community. The new website helps connect people and showcases the YMCA’s history. The CEO praised Daxko’s support and personal approach.
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Hivebrite helped Startup Colorado connect over 1,200 rural entrepreneurs in less than two years. The platform enabled a searchable resource... center, funding database, and robust storytelling program. Startup Colorado used Hivebrite to organize 551 events and create 15 subgroups for targeted support. The team gained valuable insights into rural entrepreneurs’ needs through customizable profile data. As a result, 13 new businesses launched from pilot programs, and the community now supports entrepreneurs at scale across Colorado.
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Memberium helped Canberra Business Chamber automate member management. They integrated Memberium with Keap and WooCommerce to streamline onboarding, payment processing,... and invoicing. Automation reduced human error and stress for staff. The Chamber improved event management and handled complex membership structures. These changes made operations more efficient and improved the member experience.
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Disciple helped Action For Happiness create a private online community app. Vulnerable people were uncomfortable sharing on social media, so... the charity needed a safer space. The app secures member privacy and wellbeing, with features like push notifications and messaging. 75% of the community is active every month, and the app sees 10% average monthly growth. The platform increased engagement and helped spread the charity's mission.
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Personify helped the Institute of Electrical and Electronics Engineers improve their operations. The organization used Personify's solutions to better serve... their members. The case highlights how technology can support large professional associations. Personify's tools enabled more efficient management for IEEE. The results show improved engagement and streamlined processes.
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Personify helped the Institute of Electrical and Electronics Engineers improve their operations. The organization used Personify's solutions to better serve... their members. The case highlights how technology can support large professional associations. Personify's tools enabled more efficient management for IEEE. The results show improved engagement and streamlined processes.
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Personify helped the Institute of Electrical and Electronics Engineers improve their operations. The organization used Personify's solutions to better serve... their members. The case highlights how technology can support large professional associations. Personify's tools enabled more efficient management for IEEE. The results show improved engagement and streamlined processes.
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Breezio helped the Virginia Society of Association Executives (VSAE) move away from scattered email threads and listservs. VSAE used Breezio... to create focused online spaces for committees and sections. Members and volunteers shared documents, posted meeting notices, and held discussions in one place. This reduced email reliance and improved organization for staff and volunteers. Breezio’s support team provided personal, collaborative service tailored to small associations.
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Firespring built a new website for Habitat for Humanity of Bowling Green/ Warren County. The nonprofit needed better online fundraising... and communication tools. The new site made it easy for volunteers and donors to connect. Fundraising grew, with over $1 million raised since 2020 and $517,000 in 2023. The site also improved the homeownership application process and helped more applicants qualify.
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Jamroom helped UWE Bristol library create and publish learning resources. Non-technical librarians use Jamroom to author and manage content. The... extensible module system lets their web developer add new features fast. This improved their workflow and raised the quality of learning materials. Jamroom gave them control over publishing and made the process easier.
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Williston Northampton School uses Blackbaud Financial Edge NXT to manage its finances. The school’s finance team relies on the software... for transparent reporting and strategic planning. Automated integration with Blackbaud Raiser's Edge NXT saves time by streamlining reconciliation and eliminating duplicate data entry. The team can quickly create tailored reports for different audiences, including department heads and donors. User-friendly reporting features help the school make informed budgeting and spending decisions.
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Williston Northampton School uses Blackbaud Financial Edge NXT to manage its finances. The school’s finance team relies on the software... for transparent reporting and strategic planning. Automated integration with Blackbaud Raiser's Edge NXT saves time by streamlining reconciliation and eliminating duplicate data entry. The team can quickly create tailored reports for different audiences, including department heads and donors. User-friendly reporting features help the school make informed budgeting and spending decisions.
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The University of Cambridge Masters in Conservation Leadership partnered with Aluminati to build a secure alumni engagement platform. The program has... over 260 alumni in more than 90 countries. They needed a way to connect, collaborate, and support professional growth. Aluminati’s platform will help alumni share experiences and access opportunities. The goal is to strengthen their global network and collective impact in conservation.
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Forj helped TCEA move from an email listserv to a modern online community. TCEA trained moderators and launched the new... platform with events and prizes. They used a distributed leadership model to share responsibilities. In 5 years, TCEA grew from 30,000 to over 80,000 members. Most members now engage in the online community for peer support and professional development.
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Packback Writing was used at the University of North Texas in four courses. Over 2,800 assignments were graded using AI-powered... feedback. Student writing improved by 6% in flow and structure, and 3% in grammar and depth. Faculty grading time dropped by up to 50%. Instructors spent more time on higher-order feedback, while AI handled mechanics. The tool helped deliver consistent, scalable writing support across diverse students.
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Fonteva's Association Management Software (AMS) helps APGO manage members, events, and community engagement. The AMS automates onboarding and renewals, making... membership easier. Event management tools support online registration and payment. Real-time dashboards help track member engagement and event success. Organizations using Fonteva's AMS have seen up to 40% more event registrations and 30% more event revenue.
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Globo used Google Cloud to modernize its media production. Cloud migration enabled Globo to run complex projects at lower costs... and decentralize operations. The company hosted over 50 live events in 2021 using cloud-based Live Production. Automation with Vision AI and Video AI streamlined metadata extraction and reduced manual work. Security and scalability improved, letting Globo handle more productions with fewer resources.
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Viafoura Real-Time Commenting helped 20 Minutes, a top French newspaper, boost audience engagement for 22 million monthly users. The platform replaced... their in-house system, offering real-time conversations and deeper insights into user behavior. Features like real-time notifications and a news feed kept readers updated and engaged. The admin console gave 20 Minutes more control and reporting. This partnership enabled a more personalized, interactive experience for their digital audience.
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Quintype helped News Malayalam 24x7 cut costs and speed up publishing. The news platform switched from a slow, custom CMS... to Quintype for better editorial efficiency. Editors now publish news faster and with fewer errors. The site loads quicker and works better on mobile. User engagement and the reading experience improved after the migration.
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Disqus helps CinemaBlend turn casual readers into regular contributors. CinemaBlend uses Disqus to boost reader loyalty. The platform also helps... them optimize their content strategy. Disqus provides tools to build a stronger audience. The case highlights benefits for media production companies.
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The Israeli Ministry of Energy used the Insights platform to revise its National Energy Efficiency Program. The ministry collected advice... from 250 participants through emails, texts, social media, roundtables, and phone calls. Insights' AI grouped and analyzed 83 responses, producing 10 actionable insights. These insights were integrated into national policy, focusing on awareness campaigns, measurement standards, and economic incentives for industry. Each participant received a personal update on their impact.
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PublicInput helped the City of Virginia Beach engage over 20,000 residents in city projects. The Communications Office used email, social... media, public meetings, and an online hub to reach people. Automated analysis and a resident database made it easy to track feedback and follow up. The city collected nearly 275,000 responses on topics like disaster relief and public art. A mobile-friendly site for a mural project got 7,300 participants and 2,483 email signups. This approach increased public trust and made engagement easier.
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Crowded helped Amsterdam Smart City launch an open community platform. Before, project requests were handled manually and projects ran in... silos. The new platform made project sharing and collaboration easy. Over 5,000 members joined and 426 projects were created. Now, 112 projects can be replicated in other cities. The platform reduced manual work and increased visibility for smart city initiatives.
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NING helped No Depression transform from a print magazine to a thriving online community. The platform enabled a shift to... community-driven content, increasing engagement and traffic. No Depression now reaches 145,000 unique visitors monthly, far surpassing its print audience. The site generates profitable revenue and supports content creators in building their own brands. NING's features like activity feeds and moderation tools keep the community active and organized.
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OpenWeb helped Salon build a strong online community. Salon saw a 4X increase in user retention. More people returned to... comment each week. The platform made users more engaged. Salon created a loyal audience with OpenWeb.
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Mark Allen Group used Zapnito to build the ARBS Network, a branded online community. This helped them increase sponsor value... and boost member engagement. The platform allowed for personalized knowledge sharing and community interaction. Sponsors gained more visibility and members connected more easily. The ARBS Network became a central hub for discussions and events.
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introNetworks eventNet helped SIGGRAPH Business Symposium connect executives at their annual conference. The platform's Visual Matching Engine matched mentors and... addressed business issues for attendees. Organizers wanted high production values and unique ways to visualize connections. The solution engaged participants and encouraged lasting connections. The community stayed active after the event for ongoing discussion.
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Meetup helped Shakayra start the Mixed Girls Meetup Group in New York City. She wanted to find women with similar... mixed-race backgrounds. The first event brought strangers together for deep conversations. Shakayra used ice breaker activities to help everyone connect. The group quickly grew, leading her to launch more groups in London and Los Angeles. Her experience inspired her to write a memoir about mixed-race identity.
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QuestionPro Surveys helped the Massachusetts Convention Center Authority launch contactless health screening for COVID in under 2 days. The solution let... visitors and staff complete health checks on their own devices, replacing paper forms. Over 300 people were screened on the first day. This digital process improved safety and reduced liability for the facility. The switch from event surveys to health screening showed QuestionPro's flexibility and ease of use.
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