Case Studies for Consumer Electronics | Real Results & ROI 2026

Figma's Dev Mode helped HP save 98 minutes per week for each developer and designer. HP used Dev Mode and... Code Connect to streamline their design-to-code workflow and cut development time by 50% for some projects. The Veneer design system now supports over 70 products and 320 teams, driving consistency and efficiency. HP achieved a 500% ROI in annual time-savings by adopting Figma's tools. 80% of surveyed users reported efficiency gains, and 90% saw improved work quality.
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Qualcomm uses WRITER to boost productivity and employee satisfaction. Over 85% of users are active weekly, saving 2,400 hours each... month. Teams in marketing, legal, analytics, and more use WRITER for tasks like trademark management, media analysis, and product messaging. WRITER helps with language translation and ensures legal compliance. Employees report higher job satisfaction and faster workflows across departments.
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Publitas helped Coolbox, a top Peruvian tech retailer, turn static catalogs into interactive digital experiences. Before Publitas, Coolbox struggled with... slow campaign updates and fragmented promotions. With Publitas, they now create flexible, engaging catalogs that link products to ecommerce, track user engagement, and distribute across email, SMS, and web. This led to faster campaign launches, reactivated inactive customers, and increased sales. Publitas analytics guide Coolbox in optimizing future campaigns and improving customer engagement.
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Wyze used AWS to scale and support millions of smart home devices. The company sold seven million smart cameras in... under three years. AWS IoT Core and Amazon Kinesis Video Streams enabled secure device connectivity and continuous video streaming. Wyze reduced development time for new features by 50% and cut engineering costs in half. AWS helped Wyze focus on innovation instead of managing infrastructure.
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Wyze used AWS to scale and support millions of smart home devices. The company sold seven million smart cameras in... under three years. AWS IoT Core and Amazon Kinesis Video Streams enabled secure device connectivity and continuous video streaming. Wyze reduced development time for new features by 50% and cut engineering costs in half. AWS helped Wyze focus on innovation instead of managing infrastructure.
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ELB Learning created a remote, team-based simulation for a major home appliance manufacturer. The simulation used facilitator-led virtual meetings and... games to teach the product development process. Employees from different roles worked together to design a new appliance. The experience improved communication and collaboration skills. Participants found the training helpful for understanding project requirements and teamwork challenges.
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NETGEAR used RWS localization services and technology to manage up to 7 million words per year in 10-25 languages. The RWS translation... management system (TMS) and integrations with Salesforce and Tridion Sites streamlined workflows. This led to a 62% time saving for the localization team. NETGEAR also achieved 63-77% annual cost savings by leveraging translation memory. The solution enabled global brand consistency and local content relevance.
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NETGEAR used RWS localization services and technology to manage up to 7 million words per year in 10-25 languages. The RWS translation... management system (TMS) and integrations with Salesforce and Tridion Sites streamlined workflows. This led to a 62% time saving for the localization team. NETGEAR also achieved 63-77% annual cost savings by leveraging translation memory. The solution enabled global brand consistency and local content relevance.
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NETGEAR used RWS localization services and technology to manage up to 7 million words per year in 10-25 languages. The RWS translation... management system (TMS) and integrations with Salesforce and Tridion Sites streamlined workflows. This led to a 62% time saving for the localization team. NETGEAR also achieved 63-77% annual cost savings by leveraging translation memory. The solution enabled global brand consistency and local content relevance.
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NETGEAR used RWS localization services and technology to manage up to 7 million words per year in 10-25 languages. The RWS translation... management system (TMS) and integrations with Salesforce and Tridion Sites streamlined workflows. This led to a 62% time saving for the localization team. NETGEAR also achieved 63-77% annual cost savings by leveraging translation memory. The solution enabled global brand consistency and local content relevance.
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Welocalize’s OPAL-Marketing helped Mouser Electronics cut translation time for global campaigns from 3 weeks to just 6 days. The solution automated... workflows and reduced dependence on the design team by 50%. Mouser launched campaigns in 19 languages faster and improved translation quality with in-context review. Cost savings were achieved through translation memory and better budget forecasting. Mouser now delivers timely, localized content to a global audience.
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Bambuser helped Profoto boost online sales with Social Commerce and Digital Clienteling. Profoto used Bambuser to host weekly live shows... and invite interested shoppers to speak with sales staff. In just one quarter, Profoto generated $50.7K in revenue and reached 15,000 viewers. The average call lasted 12 minutes and brought in $2.1K per call. Profoto now tracks sales performance and customer engagement more closely.
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Veo used Webflow Enterprise to speed up website updates and empower their marketing team. Before, every change needed a developer... and took weeks. Now, Veo launches new campaign and landing pages 700% faster, with 80% built without developers. They use Webflow Localization and Optimize to tailor content for different sports and regions, driving a 37% increase in engagement. Personalizing content led to a 17% higher conversion rate for targeted audiences.
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Smartling helped Therabody cut translation costs by 60%. Therabody used Smartling's translation management system to centralize workflows and reduce manual... tasks. They combined AI-powered human translation with machine translation for faster, more consistent results. This let them translate more content and speed up time to market. Brand consistency improved across all languages and channels.
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Imprimante 3D France used HikaShop to build their Joomla-based e-commerce site. They sell and train customers on 3D printers and... related consumables. The site uses the ShopIn template and Falang for multilingual support. Imprimante 3D France delivers in France and neighboring countries. They thank the HikaShop team for regular help.
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Quad Lock faced a surge in counterfeit products as it grew to $200 million in annual revenue. Using Corsearch's Revenue... Recovery 360, Quad Lock froze seller accounts, recovered lost revenue, and identified counterfeit sources. The solution worked on a contingency basis, with no upfront cost to Quad Lock. Quad Lock saw a significant drop in counterfeit activity and gained financial compensation to reinvest in brand protection. The process also helped restore customer trust and deter future infringement.
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Agiliron helped Protective Enclosures Company grow sales from $750K to over $2 million in two years. PEC needed better ERP,... CRM, and integration with QuickBooks and BigCommerce. Agiliron managed six sales channels, including eBay and Amazon. The system was implemented in under 90 days. PEC now runs smoother with custom reports and new business tools.
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Cleverbridge helped Shure launch and monetize its software products globally. Shure needed to manage global ecommerce, reduce subscription billing complexity,... and ensure security. Cleverbridge provided a merchant of record solution with global payment processing and compliance. Shure achieved over 340,000 software downloads in 231 markets. The partnership enabled Shure to scale its digital business and reach new customer segments.
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Orckestra powered the launch of Pria, BLACK+DECKER’s first automated personal health care assistant. BLACK+DECKER needed a flexible omnichannel platform to... support a new subscription-based health product. Orckestra delivered a tailored commerce solution, integrating with existing systems and enabling unique user experiences. The result was a timely launch, a new subscription model, and a user-friendly online experience for Pria customers.
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Sana Commerce Cloud helped Domus launch a web store fully integrated with Microsoft Dynamics NAV. Before, Domus only had an... online catalog and manual order processing. With Sana, customers now access real-time pricing, invoices, and product data online. The new system gives Domus a single source of truth and saves time for staff. Customers who use the platform enjoy easy access to personalized information. Domus is now ready for future growth in B2B e-commerce.
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Shopify Plus helped Upscale Audio grow online revenue from $3 million to over $20 million per year. The company increased... its average order value by 122%. Conversion rates rose by nearly 300%. Upscale Audio used ready-made apps and automation to save time and improve the customer journey. The team now runs hyper-personalized email campaigns and uses onsite chat for technical support. Shopify Plus provided stability, scalability, and security for their ecommerce business.
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Shopify Plus helped Upscale Audio grow online revenue from $3 million to over $20 million per year. The company increased... its average order value by 122%. Conversion rates rose by nearly 300%. Upscale Audio used ready-made apps and automation to save time and improve the customer journey. The team now runs hyper-personalized email campaigns and uses onsite chat for technical support. Shopify Plus provided stability, scalability, and security for their ecommerce business.
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Euronics Italia used Agentforce 360 from Salesforce to improve their omni-channel retail experience. They deployed Agentforce in just 15 weeks.... The solution helped bring in-store expertise to their online shopping. Euronics saw a 53% increase in conversion rate and a 4% boost in conversions. Sales increased by 3%. Their Net Promoter Score reached 65%.
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Euronics Italia used Agentforce 360 from Salesforce to improve their omni-channel retail experience. They deployed Agentforce in just 15 weeks.... The solution helped bring in-store expertise to their online shopping. Euronics saw a 53% increase in conversion rate and a 4% boost in conversions. Sales increased by 3%. Their Net Promoter Score reached 65%.
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Euronics Italia used Agentforce 360 from Salesforce to improve their omni-channel retail experience. They deployed Agentforce in just 15 weeks.... The solution helped bring in-store expertise to their online shopping. Euronics saw a 53% increase in conversion rate and a 4% boost in conversions. Sales increased by 3%. Their Net Promoter Score reached 65%.
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Sylius helped Kombinat Instalacyjny launch a B2B and B2C online store for HVAC products. The company needed to reach more... customers and offer flexible buying options. Webmakers used Sylius to build a custom e-commerce site with advanced product filters, dynamic VAT rates, and a loyalty program. The project included integrations with ERP and payment systems. The new store was delivered in 7 months, reducing costs and speeding up launch.
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Satechi used Merchandising Cloud to improve its online store. The AI-powered personalization software helped customers find products faster. Features like... personalized search, smart filtering, and recommendations made shopping easier. Satechi can now show trending products and upsell items automatically. The solution also gives Satechi better analytics to understand shopper behavior.
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MABE used Informatica to improve data quality and break down regional silos. The company saved over $200,000 by increasing data... quality. Informatica helped shorten AI development lifecycles. MABE now drives better AI results with trusted data. The solution supports cloud data management and automation.
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Deako Corporation used Postalytics and HubSpot to launch automated direct mail campaigns. Their goal was to boost product awareness and... overcome low engagement from digital channels. Postalytics' integration with HubSpot enabled Deako to quickly test offers and personalize mailers for different homeowner demographics. Their first campaign achieved a 5% conversion rate, outperforming email and SMS. Personalized postcards helped Deako reach new customers and drive sales.
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Bushnell Golf used emfluence Digital Marketing to launch their Launch Pro product. They faced challenges with a higher price point... and global supply chain issues. The team created a segmented email campaign to target loyal customers and build excitement. The campaign achieved a 55% open rate and a 72% teaser open rate. Bushnell Golf saw strong pre-order numbers and significant email-driven revenue.
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SALESmanago helped iSpot unify eCommerce and in-store data. The platform enabled precise audience targeting and dynamic website experiences. iSpot achieved... a 70x ROI on their SALESmanago investment. Personalized marketing drove 43.4% of total sales. Email open rates increased by 198%. New customer acquisition rose by 15%.
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DoorStepInk used AiTrillion to boost revenue by 85%. They needed to re-engage customers and increase repeat purchases. AiTrillion's email and... push automation helped them send targeted messages and reminders. Email marketing revenue grew by 105%. Orders from email rose by 90.75%. Web push notifications increased revenue by 62.2%. DoorStepInk built stronger customer loyalty and scaled their marketing without growing their team.
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SAP Engagement Cloud helped Creality unify customer data and automate marketing journeys. In just 90 days, automated journeys grew from... 19 to 53. Triggered programs now drive over half of email revenue, with open rates at 53% and click-through rates at 11%. Year-over-year, revenue increased by 71% and active customers grew by 48%. Creality now delivers personalized, omnichannel experiences across email, SMS, ads, and apps.
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RedEye helped Gtech turn email into a main revenue driver during lockdown. Gtech used predictive frequency optimisation to boost highly... engaged contacts by 17%. Open rates rose above 40% and conversion rates reached 4.1%. RedEye's segmentation and deliverability strategies kept Gtech's emails out of spam and improved inbox placement. Gtech also became Validity whitelisted, speeding up delivery and supporting marketing automation.
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GOG uses GetResponse to send millions of emails each month with a 99% deliverability rate. The platform enables fast onboarding... and high-volume email campaigns, ensuring messages reach their audience. GOG benefits from a dedicated customer experience manager and tailored feature development. The company uses GetResponse for both marketing and internal communications. Real-time analytics and automation help optimize campaign performance.
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Zapier helped Smart Charge America automate sales and scheduling. Appointment scheduling is now 75% faster. The team saves 145 work... days and processes 15 more quotes per day. Automation removed manual steps for quoting and installation. Customers get automated emails about incentives, improving their experience.
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Whisker used Digioh's quiz builder to boost pet product sales. In just 30 days, they saw a 388% increase in... onsite conversion rates and a 400% jump in email conversions. Their average order value doubled, and they gained over 5,000 new subscribers. Digioh's integration with Bloomreach and Attentive helped Whisker personalize email and SMS campaigns using zero-party data. The guided shopping quiz educated shoppers and drove higher engagement.
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Euronics Italia used Agentforce 360 from Salesforce to improve their omni-channel retail experience. They deployed Agentforce in just 15 weeks.... The solution helped bring in-store expertise to their online shopping. Euronics saw a 53% increase in conversion rate and a 4% boost in conversions. Sales increased by 3%. Their Net Promoter Score reached 65%.
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Satechi used Merchandising Cloud to improve its online store. The AI-powered personalization software helped customers find products faster. Features like... personalized search, smart filtering, and recommendations made shopping easier. Satechi can now show trending products and upsell items automatically. The solution also gives Satechi better analytics to understand shopper behavior.
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ChannelEngine helped Commaxx, a consumer electronics brand, expand from 4 channels to 31 marketplaces in just 2 years. Commaxx used ChannelEngine... to launch a direct-to-consumer (D2C) model, boosting revenue and improving margins. The platform enabled seamless integration with Akeneo PIM and supported multilingual content management. Commaxx saw annual marketplace revenue growth of 50% and increased company size by over 150%. They now plan to pilot FBA for further international expansion.
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AfterShip Personalization helped Elegoo boost average order value by 70%. The 3D printer retailer saw a 6.4% increase in conversion... rate and a 4.5% rise in total revenue. Elegoo used smart checkout algorithms and merchandising rules to promote bundles and clear inventory. Integration with Shopify Checkout Extensibility improved the customer journey. Elegoo now plans to use subscriptions for future growth.
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Red Points helped Hyperice remove over 7,380 counterfeit listings, protecting $13. 2 million in product value. Hyperice faced rising IP...infringement as their sales grew, leading to high costs and damage to their brand. Their manual enforcement process was slow and expensive, with up to 500 takedown requests daily. Red Points automated detection and removal, cutting requests to just 10-15 per day and achieving a 96.5% enforcement success rate. Hyperice now saves time and money while keeping their brand safe worldwide.
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Extensiv helped Nomad Goods solve inventory management problems as they grew from a Kickstarter launch to a global brand. Before Extensiv, the... team struggled with spreadsheets and miscommunications. Extensiv provided a single platform for managing inventory across multiple warehouses and sales channels. After switching, Nomad Goods saw a 14.6% increase in Shopify order volume and a 125% increase in Amazon orders. The team now spends more time on product innovation and less on manual operations.
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Magesolution upgraded a Magento Equipment Store in the UK. The client wanted a new header, mega menu, and product page... design. They also needed custom pricing for each customer. Magesolution used Magento, HTML, CSS, JS, and PHP to deliver a scalable eCommerce platform. The new site helped the client grow their business and improve ROI.
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Shogun helped GE Appliances speed up content creation for their direct-to-consumer web channel. The team used Shogun’s no-code visual builder... to launch and update pages across multiple brand sites in hours instead of weeks. They built over 500 custom pages and 260 reusable content snippets, streamlining workflows and reducing reliance on developers. Shogun enabled fast experimentation, consistent branding, and quick campaign launches. GE Appliances now manages six brands with just five custom templates, driving revenue and efficiency.
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JURA used MageNative to launch a mobile app for its domestic appliances store. The company wanted to reach more buyers... and improve its mobile shopping experience. MageNative helped JURA build an app with features like order sync, push notifications, and inventory management. Within two months, JURA saw a big increase in online sales and mobile app revenue. The app made it easier for JURA to engage buyers and convert more customers.
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Dynamicweb helped Target United manage a large catalog of audio, video, and household products. The new eCommerce platform integrates with... Dynamics NAV for real-time prices and stock updates. Product Information Management (PIM) gives full control over product data and variants. Improved filters and variant handling make shopping easier for B2B and B2C customers. Newsletters now reach both consumers and retailers, boosting customer satisfaction and engagement.
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LG Spain used Barilliance to automate product recommendations and website personalization. The team replaced manual promotions with real-time, personalized suggestions... for each visitor. They used Barilliance to create targeted campaigns and rotate promotions easily. Over 10,000 customer survey responses were collected using feedback forms. The insights helped improve the LG Spain website and understand customer needs.
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CurrentBody used Signifyd to fight fraud as they expanded into new countries. Their old fraud solution could not keep up... with crossborder growth and unauthorized resellers. Signifyd’s machine learning helped CurrentBody approve more good orders, even with unusual patterns. Approval rates jumped from 93% to over 98%. Chargebacks dropped from 0.5% to 0.04%. Manual review time fell from 20 hours a week to as little as one hour.
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Seagate Technology used Conga CLM to improve contract management. The company wanted to remove bottlenecks and speed up contract cycle... times. With Conga, Seagate's legal team became more efficient. They used templates and playbooks to make contracts more compliant and reduce risk. Conga CLM was launched globally for Seagate.
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Tower Products, Inc. used DocStar ECM AP Automation to digitize and streamline accounts payable. The company integrated DocStar with Sage... 100 ERP to automate invoice processing and approvals. Invoice cycle times dropped from 7–8 days to 4–5 days. Invoice match rates improved by 15%–19%. Staff gained real-time visibility, mobile access, and better reporting for AP workflows.
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IBM Cloud Pak for Watson AIOps helped Electrolux cut IT issue resolution from three weeks to one hour. The company automated... event correlation, saving 1,000 hours per year on a common repair task. Electrolux manages 10,000 servers and 100,000 daily events across 65 countries. Automation supports global IT efficiency and helps meet carbon reduction goals. The solution also aids remote work and connects IT monitoring to factory equipment for Industry 4.0 benefits.
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IBM Cloud Pak for Watson AIOps helped Electrolux cut IT issue resolution from three weeks to one hour. The company automated... event correlation, saving 1,000 hours per year on a common repair task. Electrolux manages 10,000 servers and 100,000 daily events across 65 countries. Automation supports global IT efficiency and helps meet carbon reduction goals. The solution also aids remote work and connects IT monitoring to factory equipment for Industry 4.0 benefits.
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Hygraph helped Samsung rebuild its Members platform with a composable, API-driven architecture. The new setup lets content and development teams... work independently, speeding up updates. Samsung cut turnaround time for page updates by half. Developer productivity increased as they no longer handled content changes. The platform saw a 15% rise in user engagement after more frequent updates. Hygraph’s intuitive UI and GraphQL support made onboarding and content modeling easy.
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NETGEAR used RWS localization services and technology to manage up to 7 million words per year in 10-25 languages. The RWS translation... management system (TMS) and integrations with Salesforce and Tridion Sites streamlined workflows. This led to a 62% time saving for the localization team. NETGEAR also achieved 63-77% annual cost savings by leveraging translation memory. The solution enabled global brand consistency and local content relevance.
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NETGEAR used RWS localization services and technology to manage up to 7 million words per year in 10-25 languages. The RWS translation... management system (TMS) and integrations with Salesforce and Tridion Sites streamlined workflows. This led to a 62% time saving for the localization team. NETGEAR also achieved 63-77% annual cost savings by leveraging translation memory. The solution enabled global brand consistency and local content relevance.
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NETGEAR used RWS localization services and technology to manage up to 7 million words per year in 10-25 languages. The RWS translation... management system (TMS) and integrations with Salesforce and Tridion Sites streamlined workflows. This led to a 62% time saving for the localization team. NETGEAR also achieved 63-77% annual cost savings by leveraging translation memory. The solution enabled global brand consistency and local content relevance.
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ButterCMS helped Skylight Frames move beyond Shopify's design limits. The team used ButterCMS to quickly build and test new landing... pages and blog posts. They enabled rapid A/B testing, which drove a double-digit profit margin increase. Marketers gained control over content without needing developer help. Skylight published about 40 blog posts in a year using ButterCMS. The solution made it easy to update images and test new formats fast.
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Sony used Zesty. io to launch the Alpha Universe website. The team planned for a four-month build but launched in...just six weeks. Zesty.io's secure SaaS platform enabled fast deployment and strong protection. The site saw over half a million visits in its first months. Sony achieved 164% quarter-over-quarter growth and expanded the platform globally.
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LILT helped Futurehome translate over 500,000 words of product and support content into 9 languages. This enabled Futurehome to engage... customers in 5 international markets and support global product launches. LILT’s AI-driven platform and connectors integrated with Futurehome’s tech stack, streamlining translation workflows. Futurehome saved 24% on translation costs by leveraging LILT’s translation memory and automation. The partnership ensured high-quality, multilingual content for a seamless global user experience.
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Contentful helped Bang & Olufsen merge two separate ecommerce sites into one unified platform. The new system improved load times... from up to 20 seconds to just 3-4 seconds. Ecommerce conversion rates increased by 60%. Average order value rose by 27%. Contentful also enabled consistent content across online and in-store digital experiences. Integration with Commercetools supported a seamless browsing-to-buying journey.
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IBM Cloud Pak for Watson AIOps helped Electrolux cut IT issue resolution from three weeks to one hour. The company automated... event correlation, saving 1,000 hours per year on a common repair task. Electrolux manages 10,000 servers and 100,000 daily events across 65 countries. Automation supports global IT efficiency and helps meet carbon reduction goals. The solution also aids remote work and connects IT monitoring to factory equipment for Industry 4.0 benefits.
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Seagate replaced its old VPN with Citrix Secure Private Access to support hybrid work. The new solution gives secure, zero... trust access to employees and third-party vendors. Seagate uses a unified portal for web, client server, and virtual apps. The company improved security, simplified IT operations, and reduced training costs. Seagate now has 100% secure access coverage for its global workforce.
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Electrolux adopted Zeplin and Adobe XD to improve collaboration between design and engineering teams. Before, teams shared large PDF files,... causing confusion and delays. With Zeplin, Electrolux now connects workflows and uses notes and tags for better teamwork. The new process saves close to a month per project by reducing back-and-forth and manual updates. Styleguides in Zeplin help engineers follow design rules and access components easily.
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Samsung used Yext to upgrade its help site search. The team replaced Elasticsearch with Yext for better knowledge management and... search accuracy. In eleven weeks, Samsung saw a 45% increase in NPS, a 33% rise in CSAT, and a 19% boost in customer engagement. Yext's analytics helped Samsung improve content strategy and clickthrough rates. The new solution made it easier for customers to find answers and reduced support calls.
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NETGEAR used RWS localization services and technology to manage up to 7 million words per year in 10-25 languages. The RWS translation... management system (TMS) and integrations with Salesforce and Tridion Sites streamlined workflows. This led to a 62% time saving for the localization team. NETGEAR also achieved 63-77% annual cost savings by leveraging translation memory. The solution enabled global brand consistency and local content relevance.
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Grandstream’s GWN access points were installed by Fair Group Electronics across 200 locations in Bangladesh. The company needed a reliable... Wi-Fi network for secure operations, customer device connectivity, and smooth employee demos. Their old network caused interruptions and could not support inventory or point-of-sale systems well. With Grandstream, Fair Group Electronics improved showroom connectivity and enhanced both customer and staff experiences. The new solution supports security, sales, and backend operations.
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Euronics Italia used Agentforce 360 from Salesforce to improve their omni-channel retail experience. They deployed Agentforce in just 15 weeks.... The solution helped bring in-store expertise to their online shopping. Euronics saw a 53% increase in conversion rate and a 4% boost in conversions. Sales increased by 3%. Their Net Promoter Score reached 65%.
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Euronics Italia used Agentforce 360 from Salesforce to improve their omni-channel retail experience. They deployed Agentforce in just 15 weeks.... The solution helped bring in-store expertise to their online shopping. Euronics saw a 53% increase in conversion rate and a 4% boost in conversions. Sales increased by 3%. Their Net Promoter Score reached 65%.
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Euronics Italia used Agentforce 360 from Salesforce to improve their omni-channel retail experience. They deployed Agentforce in just 15 weeks.... The solution helped bring in-store expertise to their online shopping. Euronics saw a 53% increase in conversion rate and a 4% boost in conversions. Sales increased by 3%. Their Net Promoter Score reached 65%.
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KIOXIA Europe used Fellow Digitals' LMS to support their new corporate identity after splitting from Toshiba. The platform let them... brand their eLearning environment and make employees feel at home. Employees can learn at their own pace and access training flexibly. Trainers save time by creating courses once and rolling them out to all staff. The LMS supports compliance, reporting, and data privacy needs. KIOXIA Europe uses it for onboarding, code of conduct, and ongoing training.
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Minut uses Guesty to improve privacy and safety for short-term rental hosts. Guesty helps Minut automate guest messaging and manage... property tasks. The integration lets hosts send instant alerts when noise levels are too high. This helps prevent complaints and property damage. Minut gains more exposure and brand awareness through Guesty’s marketplace. The partnership supports Minut’s goal of privacy-safe hosting.
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MailerLite helped ProShot & Tidal Sports boost sales and build a strong customer community. The company used email marketing to... launch new products, resulting in over 15,000 sales on the first day of a campaign. Automated post-purchase emails provided guides and tips, keeping customers engaged. Email forms and countdown timers drove hundreds of signups and high anticipation for launches. Campaigns also raised awareness for ocean conservation, with December 2024 sales outperforming the previous year.
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Digicape used Rocketseed to drive over 4,000 new visitors to their website. They needed a tool to boost web traffic... and measure engagement. Rocketseed helped them expand brand awareness with every email sent. The solution enabled accurate tracking of website visits and social media interaction. Digicape also generated active sales leads from report analysis.
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Epsilon Retail Media helped a global display technology leader achieve a 140% year-over-year increase in ROAS during the EOFY campaign. The brand faced... limited ad space on a major retail media network. Epsilon used data-driven targeting and personalized ads to maximize conversions. The campaign delivered 12:1 ROAS, $89,154 in sales, and 78,773 impressions. Precision targeting and dynamic creatives boosted visibility and engagement.
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Opensense helped American Sound unify email signatures for over 250 employees. The company standardized branding across five domains in just... days. Marketing gained full control of email signatures and business cards for the first time. Over 90% of sales reps adopted digital business cards with QR codes for client meetings. Opensense made it easy to deploy and manage branded assets company-wide.
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Bird helped Expert connect 225+ agents with customers using WhatsApp. Expert added a WhatsApp button to product pages, letting shoppers... chat with agents in real time. This made online shopping feel more personal, like in-store visits. Expert now handles over 50,000 WhatsApp messages each month. The new system led to an 80% conversion rate from inbound leads to sales.
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Railsware engineers helped Philips DirectLife migrate from Rails 1 to Rails 3. The team also ported Java applications to Ruby... and built rich APIs for Windows, iOS, and MacOS X. They worked closely with Philips Personal Health Solutions, overcoming distance challenges between the Netherlands and Ukraine. Philips DirectLife benefited from up-to-date technology and quality code. The project included integration with hardware devices and a focus on fitness program innovation.
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Validity Certification helped Philips fix poor email deliverability. Philips' Sender Score rose from 7 to 99 after using Validity. Inbox... placement rates increased to 91-98%, reaching more subscribers. Philips now runs over 5,000 campaigns a year with fewer emails in spam. Multi-variate testing nearly doubled click-through rates. Philips gained deep insight into email performance and reputation.
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Euronics Italia used Agentforce 360 from Salesforce to improve their omni-channel retail experience. They deployed Agentforce in just 15 weeks.... The solution helped bring in-store expertise to their online shopping. Euronics saw a 53% increase in conversion rate and a 4% boost in conversions. Sales increased by 3%. Their Net Promoter Score reached 65%.
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Litmus helped iZotope streamline their email review and approval process. Before Litmus, feedback came from many sources and slowed down... campaigns. With Litmus, all feedback is in one place, making collaboration easy. The team now finishes their email workflow in 4 days, down from 4-6 days. iZotope saves time and delivers better subscriber experiences with Litmus.
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Sonos used Wunderkind to solve high cart abandonment and low user identification rates. Wunderkind helped Sonos achieve a 9x lift... over their previous solution at launch. In the third year, Sonos saw a 4x year-over-year lift in Wunderkind performance. Sonos reached 22 geographies and achieved a 12x return on spend. Onsite identification rates rose to 21% of site traffic, improving retargeting and revenue.
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Gabb used Qualtrics' AI-powered synthetic research to test brand messaging. They compared synthetic data with human panel responses to understand... parents' views on kids' tech use. The program cut research costs by 50% and delivered insights 98% faster. Gabb found synthetic data reliable for early-stage testing and trend detection. This approach helped them make faster, more confident product and marketing decisions.
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Alat used X to launch its brand and reached 199. 2 million impressions. The campaign achieved a 22% reduction in...CPM and 31 million video views. Alat targeted audiences in Saudi Arabia, the USA, UK, Japan, and GCC countries. Video Ads and Frequency Cap features helped boost brand awareness and engagement. The campaign supported Alat’s goal to transform manufacturing with clean energy.
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Lately’s AI-powered social content platform helped Signify double their social media metrics. Signify reduced social copy creation time by 85%... and cut copywriting costs by more than half. The platform automated content creation and scheduling, boosting engagement by over 110%. Average reach per post grew by more than 150%. Signify maintained a consistent brand voice across global markets, strengthening their online presence.
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Locobuzz helped vivo, a leading smartphone brand, use real-time consumer intelligence to improve product-market fit. vivo used structured social listening... and perception tracking to turn digital chatter into actionable insights. This unified marketing, product, and support teams around real consumer feedback. The approach reduced negative mentions and improved feature positioning. vivo strengthened its product fit across over 120,000 stores in India.
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Samsung used Yext to upgrade its help site search. The team replaced Elasticsearch with Yext for better knowledge management and... search accuracy. In eleven weeks, Samsung saw a 45% increase in NPS, a 33% rise in CSAT, and a 19% boost in customer engagement. Yext's analytics helped Samsung improve content strategy and clickthrough rates. The new solution made it easier for customers to find answers and reduced support calls.
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Mention helps BenQ collect customer insights from social media, blogs, and forums. Before Mention, BenQ struggled to track brand mentions... across many sources. Now, they capture mentions in one platform and respond faster to customers. The team saves time and manages BenQ’s online reputation more efficiently. Real-time engagement with customers has improved.
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Canon used Meltwater to improve its influencer marketing and social media reporting. The team saved $9,000 in agency fees in... one week by using Meltwater to identify and evaluate influencers. Campaign performance increased by 37% with Meltwater's analytics and reporting tools. Meltwater helped Canon filter brand mentions and present clear data to leadership. The solution made influencer workflows faster and more cost-effective.
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Canon used Meltwater to improve its influencer marketing and social media reporting. The team saved $9,000 in agency fees in... one week by using Meltwater to identify and evaluate influencers. Campaign performance increased by 37% with Meltwater's analytics and reporting tools. Meltwater helped Canon filter brand mentions and present clear data to leadership. The solution made influencer workflows faster and more cost-effective.
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Canon used Meltwater to improve its influencer marketing and social media reporting. The team saved $9,000 in agency fees in... one week by using Meltwater to identify and evaluate influencers. Campaign performance increased by 37% with Meltwater's analytics and reporting tools. Meltwater helped Canon filter brand mentions and present clear data to leadership. The solution made influencer workflows faster and more cost-effective.
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Euronics Italia used Agentforce 360 from Salesforce to improve their omni-channel retail experience. They deployed Agentforce in just 15 weeks.... The solution helped bring in-store expertise to their online shopping. Euronics saw a 53% increase in conversion rate and a 4% boost in conversions. Sales increased by 3%. Their Net Promoter Score reached 65%.
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TomTom used Tovuti LMS to train map editors and partners. The company replaced a legacy LMS with Tovuti for its... easy interface and strong value. Within six months, TomTom doubled its user base. After one year, partner users grew 10x. Tovuti enabled asynchronous learning, custom training paths, and content sharing across three divisions. TomTom saved time and costs while boosting engagement and course completions.
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GoPro used Continu to train tens of thousands of athletes, partners, and retailers worldwide. They unified all training into one... platform, making onboarding fast and learning accessible in any language. GoPro launched localized learning tracks and enabled self-registration for 186 retailers. Within 60 days, they saw over 4,000 monthly logins and saved $1M in annual productivity. Data-driven insights helped GoPro improve training and boost customer satisfaction.
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AcademyOcean LMS helped Loxone train over 10,000 partners in 13 languages. Loxone used the platform to deliver partner education and... certification quizzes across Europe. The LMS enabled scalable, multilingual training and testing for a large international network. Loxone built over 300 certification quizzes with thousands of reusable questions. This approach kept training content relevant and easy to understand for all partners.
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ELB Learning created a remote, team-based simulation for a major home appliance manufacturer. The simulation used facilitator-led virtual meetings and... games to teach the product development process. Employees from different roles worked together to design a new appliance. The experience improved communication and collaboration skills. Participants found the training helpful for understanding project requirements and teamwork challenges.
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Trakstar moved Axon from Excel-based reviews to an online system. Axon needed a simple, cloud-based tool to save time and... reduce paperwork. The HR team wanted 24/7 access to records and better feedback with 360-degree reviews. Trakstar offered easy setup, flexible review options, and strong support. Axon now manages performance online and plans to integrate with ADP for new hire data.
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NextWorth used Unboxed Technology's microlearning and UI/UX design to train retail partner employees on accurate electronics trade-ins. The solution included... custom training videos, microlearning, and a refreshed, user-friendly trade-in site. Within two weeks, variance in trade-in accuracy was cut in half. NextWorth saw a double-digit increase in trade-in accuracy and faster customer interactions. The investment paid off immediately, improving both employee performance and customer experience.
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Gainsight Customer Communities helped Sonos manage a growing online user base of over 500,000. Sonos used Gainsight to boost engagement... with dynamic content and create a feedback loop for product decisions. The platform enabled 99% first reply rate and resolved 50% of questions within 48 hours. Over 85% of answers came from peer users, not employees. Sonos improved customer experience and efficiency with fewer moderators needed.
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Euronics Italia used Agentforce 360 from Salesforce to improve their omni-channel retail experience. They deployed Agentforce in just 15 weeks.... The solution helped bring in-store expertise to their online shopping. Euronics saw a 53% increase in conversion rate and a 4% boost in conversions. Sales increased by 3%. Their Net Promoter Score reached 65%.
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Front helped TEquipment cut customer response times from 6 hours to just 15 minutes, a 95% decrease. Before Front, emails... were lost and collaboration was hard, hurting customer service. With Front’s automation and SLA rules, messages now go to the right team fast. Built-in analytics let TEquipment track and improve performance. The easy-to-use interface made onboarding new staff simple after their acquisition. Customers and employees now get answers faster, boosting satisfaction and saving costs.
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Quickbase helped Micron Consumer Products Group connect global teams and automate workflows. The company built applications for discount approvals, sample... requests, and packaging quality control. Discount approval response times improved by 93%. Teams reduced errors and gained better visibility into key processes. Quickbase enabled fast app development without heavy IT involvement.
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Euronics Italia used Agentforce 360 from Salesforce to improve their omni-channel retail experience. They deployed Agentforce in just 15 weeks.... The solution helped bring in-store expertise to their online shopping. Euronics saw a 53% increase in conversion rate and a 4% boost in conversions. Sales increased by 3%. Their Net Promoter Score reached 65%.
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Euronics Italia used Agentforce 360 from Salesforce to improve their omni-channel retail experience. They deployed Agentforce in just 15 weeks.... The solution helped bring in-store expertise to their online shopping. Euronics saw a 53% increase in conversion rate and a 4% boost in conversions. Sales increased by 3%. Their Net Promoter Score reached 65%.
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Euronics Italia used Agentforce 360 from Salesforce to improve their omni-channel retail experience. They deployed Agentforce in just 15 weeks.... The solution helped bring in-store expertise to their online shopping. Euronics saw a 53% increase in conversion rate and a 4% boost in conversions. Sales increased by 3%. Their Net Promoter Score reached 65%.
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Euronics Italia used Agentforce 360 from Salesforce to improve their omni-channel retail experience. They deployed Agentforce in just 15 weeks.... The solution helped bring in-store expertise to their online shopping. Euronics saw a 53% increase in conversion rate and a 4% boost in conversions. Sales increased by 3%. Their Net Promoter Score reached 65%.
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Euronics Italia used Agentforce 360 from Salesforce to improve their omni-channel retail experience. They deployed Agentforce in just 15 weeks.... The solution helped bring in-store expertise to their online shopping. Euronics saw a 53% increase in conversion rate and a 4% boost in conversions. Sales increased by 3%. Their Net Promoter Score reached 65%.
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Euronics Italia used Agentforce 360 from Salesforce to improve their omni-channel retail experience. They deployed Agentforce in just 15 weeks.... The solution helped bring in-store expertise to their online shopping. Euronics saw a 53% increase in conversion rate and a 4% boost in conversions. Sales increased by 3%. Their Net Promoter Score reached 65%.
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Galigeo's geomarketing solution helped SAVE shift from a B2B insurance model to a retail franchise network. SAVE used location intelligence... to analyze mobility flows and identify high-potential retail zones. The company relocated poorly positioned stores and supported franchisees with clear, actionable data. Stores that followed geomarketing recommendations saw a 25–30% increase in revenue. Franchisees gained confidence and autonomy, making better decisions for local growth.
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Splunk Cloud helped Arlo improve security and customer experience. Arlo used Splunk for real-time monitoring and troubleshooting across 13.3 million... IoT devices. The company reduced mean time to investigate incidents from days to hours or minutes. Faster fixes led to more reliable product performance and happier customers. Splunk enabled Arlo to launch new features faster and keep customer data safe.
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MABE used Informatica to improve data quality and break down regional silos. The company saved over $200,000 by increasing data... quality. Informatica helped shorten AI development lifecycles. MABE now drives better AI results with trusted data. The solution supports cloud data management and automation.
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IBM Cloud Pak for Watson AIOps helped Electrolux cut IT issue resolution from three weeks to one hour. The company automated... event correlation, saving 1,000 hours per year on a common repair task. Electrolux manages 10,000 servers and 100,000 daily events across 65 countries. Automation supports global IT efficiency and helps meet carbon reduction goals. The solution also aids remote work and connects IT monitoring to factory equipment for Industry 4.0 benefits.
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Lenovo used Domo to centralize its global marketing data. Before Domo, data was scattered and reporting was slow. Domo automated... reporting and improved data accuracy and privacy. Now, Lenovo’s marketing team gets real-time insights and can optimize campaigns faster. Domo’s AI features help Lenovo make better decisions and save time. Lenovo calls Domo its single source of truth for marketing data.
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Fender used Alteryx, AWS, and Tableau to speed up data reporting and gain deeper customer insights. The team cut Tableau... report load times from 90 seconds to under 10 seconds by aggregating data with Alteryx. They built machine learning models to predict demand for new guitars using social media and sales data. Alteryx workflows helped analyze customer lifetime value and reduce churn for subscription products. The solution made it easier for Fender to support guitarists and drive business impact across marketing and finance.
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Cube Cloud helped a car dashcam technology company replace Looker for embedded analytics. The team needed to share API usage... analytics with enterprise customers. Looker was too complex and costly for this use case. Cube Cloud was easy to deploy and maintain, saving time and reducing costs. Two engineers built a working prototype in under a month. The solution also improved security and supported new geospatial analytics apps for the sales team.
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Panasonic used Quiq to launch WhatsApp as a customer service channel across Europe. The integration replaced email for out-of-hours support... and enabled live translation for multiple languages. Agents could now chat with customers in their local language. Survey completion rates doubled to 20%. The WhatsApp channel achieved an NPS score above 75, becoming Panasonic’s top-rated support channel.
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Saysimple helped Datamars UK boost farmer engagement using WhatsApp campaigns. Before, Datamars relied on email and direct mail, which lacked... speed and personalization. With Saysimple, they sent targeted messages to 400 farmers and achieved a 300% ROI in sales over one weekend. The platform’s template builder and reporting tools made campaign tracking easy. Datamars plans to expand Saysimple’s use for global marketing.
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Giosg helped the world's largest electronics company boost online sales by 5x using live streaming. The company streamed daily from... 9 am to 8 pm, letting customers ask questions and get advice in real time. They promoted sessions with landing pages, virtual stores, and exclusive discount codes. Over 4 million viewers tuned in, with 28% actively engaging and 127,000 questions asked. 76% of discount codes were redeemed, driving a major increase in conversions and revenue.
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Bird helped Expert connect 225+ agents with customers using WhatsApp. Expert added a WhatsApp button to product pages, letting shoppers... chat with agents in real time. This made online shopping feel more personal, like in-store visits. Expert now handles over 50,000 WhatsApp messages each month. The new system led to an 80% conversion rate from inbound leads to sales.
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Customers. ai helped Cove Smart, a smart home security brand, identify 60% more returning shoppers. Cove Smart generated $380,000 in...incremental revenue in 6 months. The company saw a $70,000 lift in recovery flow sales and a 10% increase in flow revenue. Spam complaints dropped by 90% after switching to Customers.ai for visitor identification. The solution improved email and SMS campaign targeting without changing creative or flow logic.
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Customers. ai helped Cove Smart, a smart home security brand, identify 60% more returning shoppers. Cove Smart generated $380,000 in...incremental revenue in 6 months. The company saw a $70,000 lift in recovery flow sales and a 10% increase in flow revenue. Spam complaints dropped by 90% after switching to Customers.ai for visitor identification. The solution improved email and SMS campaign targeting without changing creative or flow logic.
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Poly used Qualified's conversational marketing solution to boost sales pipeline. They replaced form-fills with chatbots that segment and route mid-market... visitors in real time. In five months, Poly increased pipeline by 22% and generated $24 million in influenced pipeline. Sales reps now focus on qualified leads, while customer and partner inquiries are redirected efficiently. Poly also saw a 40% increase in deflection rates, saving time for their team.
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Elision provided Fouani Nigeria Ltd with an omnichannel communication platform. Fouani used this solution to manage support service requests and... after-sales complaints. The platform unified SMS, email, and WhatsApp channels for faster customer responses. Fouani improved its customer satisfaction score (CSAT) to 91.29%. The new system also increased team efficiency and enabled better feedback collection.
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Samsung used Yext to upgrade its help site search. The team replaced Elasticsearch with Yext for better knowledge management and... search accuracy. In eleven weeks, Samsung saw a 45% increase in NPS, a 33% rise in CSAT, and a 19% boost in customer engagement. Yext's analytics helped Samsung improve content strategy and clickthrough rates. The new solution made it easier for customers to find answers and reduced support calls.
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Euronics Italia used Agentforce 360 from Salesforce to improve their omni-channel retail experience. They deployed Agentforce in just 15 weeks.... The solution helped bring in-store expertise to their online shopping. Euronics saw a 53% increase in conversion rate and a 4% boost in conversions. Sales increased by 3%. Their Net Promoter Score reached 65%.
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Euronics Italia used Agentforce 360 from Salesforce to improve their omni-channel retail experience. They deployed Agentforce in just 15 weeks.... The solution helped bring in-store expertise to their online shopping. Euronics saw a 53% increase in conversion rate and a 4% boost in conversions. Sales increased by 3%. Their Net Promoter Score reached 65%.
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Euronics Italia used Agentforce 360 from Salesforce to improve their omni-channel retail experience. They deployed Agentforce in just 15 weeks.... The solution helped bring in-store expertise to their online shopping. Euronics saw a 53% increase in conversion rate and a 4% boost in conversions. Sales increased by 3%. Their Net Promoter Score reached 65%.
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Euronics Italia used Agentforce 360 from Salesforce to improve their omni-channel retail experience. They deployed Agentforce in just 15 weeks.... The solution helped bring in-store expertise to their online shopping. Euronics saw a 53% increase in conversion rate and a 4% boost in conversions. Sales increased by 3%. Their Net Promoter Score reached 65%.
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Euronics Italia used Agentforce 360 from Salesforce to improve their omni-channel retail experience. They deployed Agentforce in just 15 weeks.... The solution helped bring in-store expertise to their online shopping. Euronics saw a 53% increase in conversion rate and a 4% boost in conversions. Sales increased by 3%. Their Net Promoter Score reached 65%.
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Content Science delivered custom web writing workshops for the Consumer Technology Association. CTA wanted to improve web content and align... all content creators before a website redesign. Content Science trained teams on best web writing practices and content optimization. Writers learned to edit and improve their content during the sessions. The training inspired immediate action and helped prepare content for the new website launch.
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LG used PathFactory to improve their B2B buyer journey. They created over 300 personalized content experiences. This led to an... 85% increase in account engagement. PathFactory influenced 45% of LG's closed-won deals. The platform gave LG better insight into which accounts were engaging with their content. LG now uses content intelligence and analytics to drive more deals and understand their buyers.
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GoPro used Flockler to showcase user-generated content from fans and influencers. The GoPro Awards campaign encouraged customers to submit videos... and images. GoPro displayed the best submissions on their website using Flockler feeds. This led to 34,000 feed views and 270,000 posts tagged with #GoProAwards. The campaign increased engagement and website-to-social traffic. GoPro strengthened brand trust by highlighting real customer experiences.
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Dixons Carphone used Movable Ink and Phrasee to boost their omnichannel marketing. They aimed to better target customers with a... data-led strategy. The company saw a 102% increase in campaign revenue. Open rates rose by 42% and click rates by 93%. Early results included a 10% lift in open rate, 25% in click-through, and 21% in conversion rate. Movable Ink helped Dixons Carphone personalize content and drive engagement.
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LG Sweden used Readpeak to promote its heat pump technology. The campaign ran for 5 weeks and used two ad... variations. One ad told a personal story about a user cutting electricity costs by 40%. This approach led to a 1.15% click-through rate and a 5.58 SEK cost per click. The campaign outperformed industry benchmarks and increased LG’s brand awareness for energy-efficient home solutions in Sweden.
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PickFu helped a leading Chinese electronics manufacturer boost Amazon sales. The company used nearly 30 PickFu polls to test and... refine main product images for earphones. After optimizing images, conversion rates increased by 15% compared to their previous bestseller. The earphones also climbed from 70th to the top 40 in Amazon Germany rankings, even with a higher price. The brand now uses PickFu to guide product decisions and reduce risk before production.
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BL. INK helped a global home appliance manufacturer migrate thousands of QR codes and short links to a single platform....The company needed branded, customizable QR codes and a more cost-effective, standardized system. BL.INK enabled custom short links, improved governance, and integrated with the customer’s SSO for secure access. The migration streamlined processes, boosted compliance, and reduced costs. Now, the manufacturer manages links and QR codes with greater flexibility and control.
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Mouser Electronics used Similarweb to benchmark its web traffic against competitors. Before using Similarweb, Mouser struggled to get clear market... data. With Similarweb, Mouser rolled up its domains for better visibility. This helped them make data-driven decisions for market expansion. Mouser is now able to track competitors and plan growth with confidence.
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MABE used Informatica to improve data quality and break down regional silos. The company saved over $200,000 by increasing data... quality. Informatica helped shorten AI development lifecycles. MABE now drives better AI results with trusted data. The solution supports cloud data management and automation.
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IBM Cloud Pak for Watson AIOps helped Electrolux cut IT issue resolution from three weeks to one hour. The company automated... event correlation, saving 1,000 hours per year on a common repair task. Electrolux manages 10,000 servers and 100,000 daily events across 65 countries. Automation supports global IT efficiency and helps meet carbon reduction goals. The solution also aids remote work and connects IT monitoring to factory equipment for Industry 4.0 benefits.
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Samsung SDS EHS platform helped Global Electronics improve environment, health, and safety management. The company needed better safety culture and... risk prevention. Samsung SDS delivered a modular EHS system with cloud, IoT, and analytics. The solution enabled real-time monitoring and workflow automation. Global Electronics saw enhanced compliance and safer workplaces.
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Duracell used Pacvue’s commerce and ads solution to fix profit loss and recover over $1 million in lost revenue. The company faced... issues with net PPM%, shifting ASIN priorities, and co-op fund recovery on Amazon. Pacvue’s automation tools helped Duracell adjust ad spend, reclaim lost funds, and boost buy box ownership by 20%. Duracell achieved a 93% total quantity success rate and long-term growth by reinvesting recovered revenue. The solution eliminated the need for extra vendor funding and improved overall profitability.
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Philips used Market Logic software to share stories and insights across their business. They combined the Forrester storytelling framework with... the Eureka platform to make data easy to find and use. Usage rates reached 81% after the pilot, with many return visits and shares. The platform helped Philips' marketing team make faster, better decisions. It also made insights more accessible for over 1,000 users and stakeholders.
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Euronics Italia used Agentforce 360 from Salesforce to improve their omni-channel retail experience. They deployed Agentforce in just 15 weeks.... The solution helped bring in-store expertise to their online shopping. Euronics saw a 53% increase in conversion rate and a 4% boost in conversions. Sales increased by 3%. Their Net Promoter Score reached 65%.
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Tidio’s Lyro AI helped Cove Smart boost self-service resolution by 70%. The company cut response times by 80% and increased... customer satisfaction by 35%. Cove Smart used Lyro AI to support multiple security system generations and languages. The AI handled common questions, freeing agents from repetitive tasks. Management gained new insights into customer issues and product needs.
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Latercase used Haptik to improve product discovery and self-serve support on its website. The AI chatbot helped 29% of users... explore products and drove a 20% add-to-cart rate. Cart-to-checkout conversion reached 70%. Customers received instant answers about orders, delivery, and returns. Integration with Zendesk and Shopify enabled seamless support and shopping. Latercase saw higher customer satisfaction and easier shopping journeys.
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LiveChat helped Sensorem double their sales after switching from a free chat provider. Sensorem used LiveChat greetings to engage website... visitors and answer questions in real time. Customer satisfaction increased by 10%, leading to a 5% rise in both average contract length and customer lifetime value. Monthly revenue grew by 20%. The mobile app let Sensorem's small team respond to customers anytime, even after hours.
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LivePerson helped Mouser Electronics handle a surge in customer demand by expanding digital support channels and deploying 21 customer service bots. Mouser now supports... 250,000 annual customer interactions in 13 languages. Dynamic routing ensures customers reach the right agent for their needs. The company achieved a 92% customer satisfaction score. Mouser plans to add more messaging channels and bot features to further improve service.
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Motava designed and developed the San Francisco Circuits website from scratch. The site features a custom quoting system and a... PCB School section for technical resources. It includes a content management system with mPanel and SEO-ready architecture. The design targets technical users in industries like aerospace and electronics. The project delivered a unique, user-friendly site with advanced features for registered users.
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Euronics Italia used Agentforce 360 from Salesforce to improve their omni-channel retail experience. They deployed Agentforce in just 15 weeks.... The solution helped bring in-store expertise to their online shopping. Euronics saw a 53% increase in conversion rate and a 4% boost in conversions. Sales increased by 3%. Their Net Promoter Score reached 65%.
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Dynamic Yield helped Electrolux personalize content across 63 domains in 21 markets. The central team used a single campaign to... localize experiences for three brands in 16 languages. Electrolux saw a 16% increase in direct-to-consumer revenue from Dynamic Yield campaigns. Regional teams addressed local needs, like delivery estimates in the UK and phone order support in Italy. The Italian campaign led to a 70% increase in phone sales. Personalization now scales easily, improving customer engagement and sales.
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Epsilon Retail Media helped a global display technology leader achieve a 140% year-over-year increase in ROAS during the EOFY campaign. The brand faced... limited ad space on a major retail media network. Epsilon used data-driven targeting and personalized ads to maximize conversions. The campaign delivered 12:1 ROAS, $89,154 in sales, and 78,773 impressions. Precision targeting and dynamic creatives boosted visibility and engagement.
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WalkMe helped NEC cut SAP Ariba support tickets by 75%. Employees now spend 20% less time entering Salesforce data. WalkMe's... in-app guidance and automation improved data accuracy and reduced errors by 70%. NEC boosted employee satisfaction and made onboarding easier. The digital adoption platform eliminated the need for training manuals and reduced support workload.
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Gainsight Customer Communities helped Sonos manage a growing online user base of over 500,000. Sonos used Gainsight to boost engagement... with dynamic content and create a feedback loop for product decisions. The platform enabled 99% first reply rate and resolved 50% of questions within 48 hours. Over 85% of answers came from peer users, not employees. Sonos improved customer experience and efficiency with fewer moderators needed.
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Drago used Landingi to turn trade show traffic into 142 leads with just PLN 1,000. They built a focused landing... page and ran targeted Google Ads before and during the Gardenia fair. The campaign filled their meeting calendar with 39 scheduled meetings. Calendly integration made booking easy and prevented double bookings. The landing page qualified leads by interest, making meetings more relevant.
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Webtrends Optimize helped Scan Computers improve their ScanProtect warranty offer using A/B testing. By changing the layout and wording, Scan... saw a 22.6% increase in clicks on 'Protect' and a 3.7% rise in ScanProtect sales. The experiment also led to a 16.2% increase in average order value. Scan Computers used A/B testing to make small changes that had a big impact on conversions. The platform allowed them to test new ideas without disrupting the customer journey.
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Tipalti helped ADU automate accounts payable and boost productivity by 88%. ADU increased invoice processing from 800 to 1,500 per... month. The AP team reduced workload by 25% and cut month-end close time by 40%. Managers gained real-time visibility and improved control over spending. Tipalti’s integration with Sage Intacct enabled secure digital payments and streamlined approvals.
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IBM Cloud Pak for Watson AIOps helped Electrolux cut IT issue resolution from three weeks to one hour. The company automated... event correlation, saving 1,000 hours per year on a common repair task. Electrolux manages 10,000 servers and 100,000 daily events across 65 countries. Automation supports global IT efficiency and helps meet carbon reduction goals. The solution also aids remote work and connects IT monitoring to factory equipment for Industry 4.0 benefits.
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TranZact helped Atomberg Technologies manage inventory across multiple stores. The company used TranZact for barcoding and tracking products. This improved... business efficiency. Atomberg Technologies saw better control over inventory and resources. The solution supported their growth in the home appliance market.
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Arlo used Aria Systems to help move out from its parent company. Aria supported Arlo as it grew from home... security into personal security. Arlo launched Arlo Safe in November 2022. With Aria, Arlo cut churn from double digits to 2.6%. The partnership helped Arlo expand its subscription services.
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Fi used Recurly to manage its subscription billing for the Fi Collar, a GPS pet tracker. Recurly automated payments, renewals,... and retention workflows. This let Fi focus on customer experience and innovation. Fi expanded its offerings to include microchips and health supplements. Subscribers enjoy flexible plans and a strong community. The partnership made complex subscriptions feel simple for both Fi and its customers.
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Seagate Technology used Conga CLM to improve contract management. The company wanted to remove bottlenecks and speed up contract cycle... times. With Conga, Seagate's legal team became more efficient. They used templates and playbooks to make contracts more compliant and reduce risk. Conga CLM was launched globally for Seagate.
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IBM Cloud Pak for Watson AIOps helped Electrolux cut IT issue resolution from three weeks to one hour. The company automated... event correlation, saving 1,000 hours per year on a common repair task. Electrolux manages 10,000 servers and 100,000 daily events across 65 countries. Automation supports global IT efficiency and helps meet carbon reduction goals. The solution also aids remote work and connects IT monitoring to factory equipment for Industry 4.0 benefits.
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Vistaar’s price management solution helped a global manufacturer of networking and communications products improve pricing strategies in one year. The company used... Vistaar to manage review and approval processes and follow governance policies without disrupting business. They leveraged pricing data to bundle, configure, and promote products and services more aggressively. The solution enabled better control of sales processes and drove both top and bottom-line growth. This case highlights the impact of price optimization for high-tech companies.
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Euronics Italia used Agentforce 360 from Salesforce to improve their omni-channel retail experience. They deployed Agentforce in just 15 weeks.... The solution helped bring in-store expertise to their online shopping. Euronics saw a 53% increase in conversion rate and a 4% boost in conversions. Sales increased by 3%. Their Net Promoter Score reached 65%.
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Seagate Technology used Conga CLM to improve contract management. The company wanted to remove bottlenecks and speed up contract cycle... times. With Conga, Seagate's legal team became more efficient. They used templates and playbooks to make contracts more compliant and reduce risk. Conga CLM was launched globally for Seagate.
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Seagate Technology used Conga CLM to improve contract management. The company wanted to remove bottlenecks and speed up contract cycle... times. With Conga, Seagate's legal team became more efficient. They used templates and playbooks to make contracts more compliant and reduce risk. Conga CLM was launched globally for Seagate.
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Splunk Cloud helped Arlo improve security and customer experience. Arlo used Splunk for real-time monitoring and troubleshooting across 13.3 million... IoT devices. The company reduced mean time to investigate incidents from days to hours or minutes. Faster fixes led to more reliable product performance and happier customers. Splunk enabled Arlo to launch new features faster and keep customer data safe.
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TCL used Helpjuice to improve their support workflow. They achieved a 97% answer found on first pass rate for both... internal agents and customers. New hire ramp-up time dropped by 4%. The average time spent searching for answers fell by 5%. Content creation time decreased by 25% with Helpjuice’s AI tools. TCL now tracks which support articles work best and quickly updates content to help users solve problems faster.
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Euronics Italia used Agentforce 360 from Salesforce to improve their omni-channel retail experience. They deployed Agentforce in just 15 weeks.... The solution helped bring in-store expertise to their online shopping. Euronics saw a 53% increase in conversion rate and a 4% boost in conversions. Sales increased by 3%. Their Net Promoter Score reached 65%.
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Euronics Italia used Agentforce 360 from Salesforce to improve their omni-channel retail experience. They deployed Agentforce in just 15 weeks.... The solution helped bring in-store expertise to their online shopping. Euronics saw a 53% increase in conversion rate and a 4% boost in conversions. Sales increased by 3%. Their Net Promoter Score reached 65%.
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Euronics Italia used Agentforce 360 from Salesforce to improve their omni-channel retail experience. They deployed Agentforce in just 15 weeks.... The solution helped bring in-store expertise to their online shopping. Euronics saw a 53% increase in conversion rate and a 4% boost in conversions. Sales increased by 3%. Their Net Promoter Score reached 65%.
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Bosch used Frontify to centralize its brand guidelines and assets. Before, Bosch had 17 sets of guidelines and 60 versions... of a single icon. This caused confusion and slowed work. With Frontify, Bosch now has one online brand portal. Over 2 million page views happen each year. More than 8 million brand assets were downloaded in 12 months. The platform supports 15,000+ monthly active users. Only 4 people now manage the brand space for over 100,000 users. Bosch saw big time savings and stronger brand consistency.
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CAME used THRON to manage and share over 15,000 digital assets with 480 distributors in 118 markets. The platform lets... CAME organize, secure, and control access to product photos and videos for partners worldwide. With THRON, CAME ensures brand consistency and protects sensitive content using advanced access rights and audit features. The solution supports real-time content updates and secure sharing, helping CAME maintain a strong global presence.
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Marvia helped Duux centralize all brand assets in one portal. Before Marvia, Duux struggled to share files with resellers and... partners. The new brand portal includes a DAM, digital brand guidelines, and a marketing calendar. Resellers now access up-to-date photos, videos, and POS materials easily. Asset downloads and POS orders increased. The marketing team saves time and can focus on campaigns instead of manual file sharing.
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AEG Electrolux used DemoUp Cliplister to automate product review collection. They gathered over 3,000 verified reviews in 10.5 months. The... average rating was 4.42 out of 5 stars. The process required no direct access to customer data. This boosted customer trust and improved product page performance at major retailers.
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Censhare helped BEGA North America fix data inconsistencies in over 70% of its products. The company had data spread across... twelve sources, making product management slow and error-prone. By consolidating all data into one system, BEGA integrated its ERP, DAM, and PIM platforms. This saved more than 1,500 hours each year in sales and marketing. Product launches became faster and data accuracy improved.
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Sideqik helped Corsair launch a global ambassador program to support over 50 product launches each year. Corsair needed to keep... brand conversations active year-round and reach audiences worldwide. Using Sideqik, Corsair received over 10,000 ambassador applicants. The program quadrupled their exposure through influencer marketing. This evergreen strategy boosted brand awareness for Corsair's high-performance PC peripherals.
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Philips Hue used #paid to launch a creator marketing campaign. They partnered with 23 creators to show how Philips Hue... lights can personalize any space. The campaign aimed to boost engagement and purchase intent for smart LED bulbs. 87% of consumers responded positively, and over 90% were likely to buy Philips Hue. The campaign achieved a 6.61% organic engagement rate, surpassing benchmarks.
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Canon used Meltwater to improve its influencer marketing and social media reporting. The team saved $9,000 in agency fees in... one week by using Meltwater to identify and evaluate influencers. Campaign performance increased by 37% with Meltwater's analytics and reporting tools. Meltwater helped Canon filter brand mentions and present clear data to leadership. The solution made influencer workflows faster and more cost-effective.
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OtO used Billo to quickly create user-generated content for social media. With only two marketing staff, OtO needed more video... content and new faces for their ads. Billo made it easy to brief and select creators, speeding up video production. OtO filled content gaps and improved their marketing with authentic creator videos. The team plans to use Billo for both peak and off-season campaigns.
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Shopify Plus helped Upscale Audio grow online revenue from $3 million to over $20 million per year. The company increased... its average order value by 122%. Conversion rates rose by nearly 300%. Upscale Audio used ready-made apps and automation to save time and improve the customer journey. The team now runs hyper-personalized email campaigns and uses onsite chat for technical support. Shopify Plus provided stability, scalability, and security for their ecommerce business.
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Gabb used Qualtrics' AI-powered synthetic research to test brand messaging. They compared synthetic data with human panel responses to understand... parents' views on kids' tech use. The program cut research costs by 50% and delivered insights 98% faster. Gabb found synthetic data reliable for early-stage testing and trend detection. This approach helped them make faster, more confident product and marketing decisions.
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Gabb used Qualtrics' AI-powered synthetic research to test brand messaging. They compared synthetic data with human panel responses to understand... parents' views on kids' tech use. The program cut research costs by 50% and delivered insights 98% faster. Gabb found synthetic data reliable for early-stage testing and trend detection. This approach helped them make faster, more confident product and marketing decisions.
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Gabb used Qualtrics' AI-powered synthetic research to test brand messaging. They compared synthetic data with human panel responses to understand... parents' views on kids' tech use. The program cut research costs by 50% and delivered insights 98% faster. Gabb found synthetic data reliable for early-stage testing and trend detection. This approach helped them make faster, more confident product and marketing decisions.
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Philips used CustomerSure to expand its Sonicare customer feedback program from the UK to Western Europe and the USA. The main challenge... was creating a user-friendly, multilingual survey system for the Sonicare Field Team. CustomerSure enabled feedback collection in 10 languages and provided training and flexible reporting. The partnership now covers 15 countries, helping Philips gather insights and improve customer experience globally. Philips values CustomerSure's functionality and personal service.
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Dscout’s Private Panels helped WHOOP Labs cut study setup time by 75%. The team moved from spreadsheets and manual emails... to a single platform for recruitment, scheduling, and communication. Participant onboarding became faster and easier. WHOOP Labs built a formal research panel and improved engagement with perks. Centralized tools let researchers focus on studies, not logistics.
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Canon used Zoovu to help shoppers find the right printers and cameras. Zoovu's guided selling tools explained technical terms in... simple words. Canon launched a Printer Advisor that asked easy questions to guide buyers. Customers could use these tools online, just like getting help in a store. Canon saw a 14% increase in revenue and a 62% boost in conversion rates. More people reached the recommendations page and engaged with digital assistants.
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Denave helped Qubo launch new smart lifestyle devices with experiential event marketing. Qubo introduced its GPS tracker and Dashcam at... the Qubo Connected World 2023 event. Denave created interactive zones and product showcases to engage influencers, media, and customers. The campaign highlighted Qubo’s innovation and versatility. Over 150 influencers tested the products during the event.
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Samsung used Yext to upgrade its help site search. The team replaced Elasticsearch with Yext for better knowledge management and... search accuracy. In eleven weeks, Samsung saw a 45% increase in NPS, a 33% rise in CSAT, and a 19% boost in customer engagement. Yext's analytics helped Samsung improve content strategy and clickthrough rates. The new solution made it easier for customers to find answers and reduced support calls.
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HP used the Ecosystems collaborative customer value management platform to transform its sales process. The new approach focused on both... SLA performance and future value with customers. HP demonstrated value realization using both qualitative and quantitative measures. This helped HP win deals even when not the lowest cost option. The platform enabled HP to present tailored solutions to clients, like a major healthcare organization.
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