Bot Platform Success Stories: How Companies in 2025 Industries Drive Results

Kore. ai helped a...leading Middle Eastern bank automate banking workflows with multi-lingual AI agents. The bank wanted to improve support in English and Arabic for both customers and employees. Kore.ai deployed modular AI agents to handle over 150,000 daily conversations and automate 15–40% of high-volume tasks. The solution enabled straight-through processing for critical tasks, reduced response times, and cut costs. Teams now focus on strategic work while maintaining high service quality.
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Maruti Techlabs built a data analytics platform for a UK-based DaaS startup in the recruitment industry. The client faced... high attrition, payroll errors, and poor data sharing. Maruti Techlabs delivered a centralized platform and mobile app for workforce management, real-time analytics, and better communication. The solution automated wage calculations and improved decision-making. Results included faster hiring, better retention, and improved payroll for temporary workers.
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Manychat helped VML run an Instagram DM automation for Louis Vuitton during Paris Fashion Week. The challenge was... to engage 55 million Instagram followers in a meaningful way. VML used Manychat to send personalized digital tickets to followers who interacted with Louis Vuitton's story. The campaign sent 21,000 tickets and created a sense of exclusivity and personal connection. This approach increased engagement and generated industry buzz for both VML and Louis Vuitton.
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Botsplash SMS helped Go Mortgage improve conversion rates with targeted and timely customer communication. The platform's automation... and omnichannel tools made operations more efficient and reduced costs. Go Mortgage saw better customer engagement by using advanced messaging across channels. Botsplash also supported compliance and secure messaging, lowering legal risks.
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Cognigy. AI helped a...leading pharmaceutical company speed up the launch of a new drug. The sales team used a voice-based virtual assistant that worked with Salesforce. This let sellers access customer info and manage sales while driving. The solution made it easier for sellers to prepare for meetings and record notes on the go. The company reduced time to market and increased productive time for sales.
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interface. ai Voice and...Chat AI helped America’s Credit Union handle a surge in call volumes during the pandemic. The solution enabled 24/7 support, reduced agent workload, and improved operational efficiency. Staff now focus on complex member needs while AI resolves routine questions. ACU saw reduced call abandonment and wait times, and improved member engagement. The technology keeps ACU future-ready and competitive in digital banking.
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Automation Anywhere's Document Automation and Automation Workspace helped Global Bank automate 40% of HRMS volume. The bank cataloged... 60% of HR forms and achieved 91% straight-through data processing. The solution saved $1 million in one year by automating HR onboarding forms across multiple countries and languages. Manual errors dropped and staff could focus on higher-value work. Integration with logistics software improved efficiency.
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Collect. chat helped Treehouse...Media improve lead generation for real estate clients. Steve Hutchinson, the president, found Collect.chat easy and affordable. The DIY chatbot lets them quickly customize chats for clients. Integration with Google Analytics, Google Ads, and Facebook Pixel made reporting and optimization simple. Treehouse Media now runs close to a dozen chatbots for their clients, with more planned.
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AIA Indonesia faced challenges in managing their sales processes. They implemented Vymo... to streamline operations. Vymo helped improve sales productivity and efficiency. The solution led to better tracking and management of sales activities.
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Gupshup's WhatsApp Business Platform helped Housing. com boost conversions...by 1.8X and simplify property listings. The real estate platform faced low engagement with traditional channels like email and SMS. By using Gupshup, Housing.com sent personalized property recommendations and enabled direct buyer-seller connections on WhatsApp. Monthly WhatsApp conversations hit 2.5 million with a 54% open rate. Feedback collection rates reached 60%, and overall user experience improved for both buyers and sellers.
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Chatfuel helped ILTHY, a fashion and art company, boost revenue and increase conversion rates by 22%. ILTHY used Instagram... automation to respond to customer messages and comments. This improved their sales process and customer engagement. The automation made it easier for ILTHY to connect with shoppers and drive more sales. ILTHY saw clear results from using Chatfuel's Instagram automation tools.
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Google Cloud helped Millennium bcp transform its digital banking and personal loan strategy. The bank used... BigQuery, Google Analytics 4, and Firebase to analyze customer data and create predictive models. This led to highly targeted, personalized campaigns. BigQuery-powered audiences achieved a 2.6x higher conversion rate and 2.4x more conversions in owned media. Paid media conversion volume doubled, conversion rates were 1.9x higher, and cost per acquisition dropped by 36%. Millennium bcp now delivers more efficient, data-driven customer experiences.
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Avaamo Contact Center AI helped Penske improve their contact center operations. Penske used Avaamo's... speech recognition and voice technology to handle thousands of customer calls. The solution anticipated customer requests and reduced wait times. Penske saw faster service and proactive issue resolution. The technology replaced the need for human agents in many cases.
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DataRobot helped Cegid automate the analytics lifecycle for their invoice factoring business. Cegid used DataRobot... to build and deploy AI models 50% faster. The platform enabled Cegid to find 20% more viable business opportunities in one year. This led to €15 million in additional annual volume from funded invoices. The solution reduced the need for coding and technical resources.
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Octane AI helped Jocko Fuel build a supplement quiz for their customers. Jocko Fuel wanted... to improve engagement and collect better customer data. The quiz asks about age, activity, and health goals, then recommends the right products. Jocko Fuel uses the quiz data to personalize emails and SMS, and to guide product development. The quiz achieved a 90%+ completion rate, showing strong customer engagement.
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Lion Parcel faced many shipping questions every day and did not have enough agents to answer them all. They wanted to... give good service to their customers. Lion Parcel used Yellow.ai's Generative AI-powered chatbots on WhatsApp, Facebook, and Instagram. The chatbots answered customer questions in real time and in different languages. This helped customers get quick answers and made work easier for the agents. With this solution, Lion Parcel automated 85% of their customer service.
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Concerto’s AI front desk co-pilot helped Marianne Strokirk Salon in Chicago improve customer support and booking. The salon wanted... to give guests fast answers and free up staff from routine front desk work. With the AI co-pilot, more than 25% of bookings now happen after hours. In just one month, the salon gained over $10,000 in new revenue. Staff now spend more time on personal service, and customers feel welcome any time.
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