Bot Platform Success Stories: How Companies in 2026 Industries Drive Results

Kore. ai helped a leading Middle Eastern bank automate banking workflows with multi-lingual AI agents. The bank wanted to improve...support in English and Arabic for both customers and employees. Kore.ai deployed modular AI agents to handle over 150,000 daily conversations and automate 15–40% of high-volume tasks. The solution enabled straight-through processing for critical tasks, reduced response times, and cut costs. Teams now focus on strategic work while maintaining high service quality.
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Manychat helped VML run an Instagram DM automation for Louis Vuitton during Paris Fashion Week. The challenge was to engage... 55 million Instagram followers in a meaningful way. VML used Manychat to send personalized digital tickets to followers who interacted with Louis Vuitton's story. The campaign sent 21,000 tickets and created a sense of exclusivity and personal connection. This approach increased engagement and generated industry buzz for both VML and Louis Vuitton.
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Botsplash SMS helped Go Mortgage improve conversion rates with targeted and timely customer communication. The platform's automation and omnichannel tools... made operations more efficient and reduced costs. Go Mortgage saw better customer engagement by using advanced messaging across channels. Botsplash also supported compliance and secure messaging, lowering legal risks.
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NetSecure Life used AWS cloud cost optimization to save over $200,000 each year. Their AWS bill was nearly $52,000 per... month due to underused resources and old backups. The team removed unused EC2 instances, rightsized resources, and deleted unnecessary backups. They also downgraded their AWS support plan and set up ongoing monitoring. The platform stayed stable, and budgeting improved with more predictable cloud spend.
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AIA Indonesia faced challenges in managing their sales processes. They implemented Vymo to streamline operations. Vymo helped improve sales productivity... and efficiency. The solution led to better tracking and management of sales activities.
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Chatfuel helped ILTHY, a fashion and art company, boost revenue and increase conversion rates by 22%. ILTHY used Instagram automation... to respond to customer messages and comments. This improved their sales process and customer engagement. The automation made it easier for ILTHY to connect with shoppers and drive more sales. ILTHY saw clear results from using Chatfuel's Instagram automation tools.
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Gupshup's digital shopping assistant helped a swiss luxury fashion brand boost its conversion rates. The assistant provided a seamless omnichannel... shopping experience across Webshop, Facebook, WhatsApp, and in-store. 8.5% of conversations led to order placements, compared to a 0.57% website conversion rate. One out of three conversations resulted in users creating a size profile, enabling better personalization and new campaigns. The brand gained actionable consumer insights and improved customer support with AI-powered automation.
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Adya used Google Cloud to build advanced AI solutions for business growth. With Gemini AI, Adya accelerated time-to-market by 30%.... Vertex AI helped reduce LLM building costs by 85% and improved performance by 21%. Chirp 3 enabled localization in over 20 Indian languages with low latency. Multi-agent orchestration became 10 times faster using event-driven architecture. Adya's platform now lets users create custom AI agents and applications quickly and securely.
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DataRobot helped Cegid automate the analytics lifecycle for their invoice factoring business. Cegid used DataRobot to build and deploy AI... models 50% faster. The platform enabled Cegid to find 20% more viable business opportunities in one year. This led to €15 million in additional annual volume from funded invoices. The solution reduced the need for coding and technical resources.
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Avaamo built a Bakery Services Virtual Assistant for Cargill. Cargill wanted to help bakers and confectionery customers learn about new... oils, fats, and healthy ingredients. The virtual assistant shares information and answers questions about Cargill's products. It is available on WhatsApp in Asia for easy access. This digital solution helps Cargill engage and support its customers with advanced product information.
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Octane AI helped Jocko Fuel build a supplement quiz for their customers. Jocko Fuel wanted to improve engagement and collect... better customer data. The quiz asks about age, activity, and health goals, then recommends the right products. Jocko Fuel uses the quiz data to personalize emails and SMS, and to guide product development. The quiz achieved a 90%+ completion rate, showing strong customer engagement.
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Automation Anywhere bots helped Colsubsidio speed up medical appointment scheduling. Before, staff took up to 24 hours to update schedules... for over 50 clinics. Now, bots finish updates in just three hours. This lets patients get information and care faster. Colsubsidio offered over 12 million medical consultations in 2024. The automation cut response times by 87% and freed employees to focus on patient care.
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Collect. chat helped Treehouse Media improve lead generation for real estate clients. Steve Hutchinson, the president, found Collect.chat easy and...affordable. The DIY chatbot lets them quickly customize chats for clients. Integration with Google Analytics, Google Ads, and Facebook Pixel made reporting and optimization simple. Treehouse Media now runs close to a dozen chatbots for their clients, with more planned.
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DHL uses Cognigy. AI to handle about 30 million customer inquiries each year. The company processes over 15 billion letters...and packages annually. DHL faced the challenge of keeping high service quality at this scale. With the AI agent Paula, DHL improved its contact center service. The solution supports customer service across many channels.
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Lion Parcel faced many shipping questions every day and did not have enough agents to answer them all. They wanted to... give good service to their customers. Lion Parcel used Yellow.ai's Generative AI-powered chatbots on WhatsApp, Facebook, and Instagram. The chatbots answered customer questions in real time and in different languages. This helped customers get quick answers and made work easier for the agents. With this solution, Lion Parcel automated 85% of their customer service.
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Concerto’s AI front desk co-pilot helped Marianne Strokirk Salon in Chicago improve customer support and booking. The salon wanted to... give guests fast answers and free up staff from routine front desk work. With the AI co-pilot, more than 25% of bookings now happen after hours. In just one month, the salon gained over $10,000 in new revenue. Staff now spend more time on personal service, and customers feel welcome any time.
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interface. ai Voice and Chat AI helped America’s Credit Union handle a surge in call volumes during the pandemic. The...solution enabled 24/7 support, reduced agent workload, and improved operational efficiency. Staff now focus on complex member needs while AI resolves routine questions. ACU saw reduced call abandonment and wait times, and improved member engagement. The technology keeps ACU future-ready and competitive in digital banking.
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