CPQ Success Stories: How Companies in 2025 Industries Drive Results
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CPQ in Action in Other Industries
Arvedi
- Manufacturing
Zilliant CPQ helped Arvedi, a leading steel manufacturer, move away from slow and error-prone spreadsheets. The old process... made quoting slow and inconsistent, hurting sales and customer experience. With Zilliant CPQ, Arvedi improved quote accuracy, speed, and control. The new system made commercial operations stronger and gave more value to customers.
Zilliant CPQ helped Arvedi, a leading steel manufacturer, move away from slow and error-prone spreadsheets. The old process... made quoting slow and inconsistent, hurting sales and customer experience. With Zilliant CPQ, Arvedi improved quote accuracy, speed, and control. The new system made commercial operations stronger and gave more value to customers.
Zilliant CPQ helped Arvedi, a leading steel manufacturer, move away from slow and error-prone spreadsheets. The old process... made quoting slow and inconsistent, hurting sales and customer experience. With Zilliant CPQ, Arvedi improved quote accuracy, speed, and control. The new system made commercial operations stronger and gave more value to customers.
Acoustic helped the Australian Grand Prix reach new audiences. The event used... Acoustic to boost efficiency and save costs. Customer engagement improved across multiple channels. Campaign management became more scalable with the platform. The solution supported better marketing results for the event.
Clarity Go helped Sign Logic manage job tracking and business growth. Before Clarity, job... tracking was slow and confusing. Clarity Go made quoting and job management easy and clear. The software reduced errors and saved time. Sign Logic doubled its turnover in one year after using Clarity Go.
Model N helped ams AG improve their revenue processes. The case study... highlights how ams AG used Model N solutions. The focus is on digital transformation and maximizing revenue. The content does not provide specific numbers or detailed results. There are no explicit metrics or customer quotes in the available content.
Model N helped ams AG improve their revenue processes. The case study... highlights how ams AG used Model N solutions. The focus is on digital transformation and maximizing revenue. The content does not provide specific numbers or detailed results. There are no explicit metrics or customer quotes in the available content.
Model N helped ams AG improve their revenue processes. The case study... highlights how ams AG used Model N solutions. The focus is on digital transformation and maximizing revenue. The content does not provide specific numbers or detailed results. There are no explicit metrics or customer quotes in the available content.
PRO. FILE helped Becker...Marine Systems improve quality management. The company replaced paper checklists with a mobile app for quality inspections. This made it easier to track production progress at global sites. The app let staff enter data directly into the PLM system. Becker Marine Systems now has faster and more accurate quality checks. The solution supports their work as a leader in ship maneuvering technology.
PRO. FILE helped Becker...Marine Systems improve quality management. The company replaced paper checklists with a mobile app for quality inspections. This made it easier to track production progress at global sites. The app let staff enter data directly into the PLM system. Becker Marine Systems now has faster and more accurate quality checks. The solution supports their work as a leader in ship maneuvering technology.
PRO. FILE helped Becker...Marine Systems improve quality management. The company replaced paper checklists with a mobile app for quality inspections. This made it easier to track production progress at global sites. The app let staff enter data directly into the PLM system. Becker Marine Systems now has faster and more accurate quality checks. The solution supports their work as a leader in ship maneuvering technology.
Conga CLM and Conga CPQ help Charles River Laboratories speed up contract negotiation and management. The company now... has a single, centralized system for agreements. Sales and legal teams save time and work more efficiently. Business intelligence and contract clause management improved. Charles River Laboratories supports clients in developing new therapies faster.
Conga CLM and Conga CPQ help Charles River Laboratories speed up contract negotiation and management. The company now... has a single, centralized system for agreements. Sales and legal teams save time and work more efficiently. Business intelligence and contract clause management improved. Charles River Laboratories supports clients in developing new therapies faster.
Pricefx pricing software helped a customer reduce the percentage of deals sold below target price. In 2019, 55%... of prices were below the center. By 2021, after implementing governance, only 45% of deals were below. The share of volume sold below center dropped from 56% to 38%. A simulation showed that enforcing floor prices, even with some customer loss, increased profit by 0.5% to 1.5%. This demonstrates measurable profit improvement from better pricing controls.
Tescan used QuoteWerks with a Contract Calculator made by Hilltops IT. They connected SugarCRM... and QuoteWerks. This helped Tescan make service contract quotes 50% faster. The quotes became more accurate. Tescan increased their sales with this new system.
Experlogix CPQ for Microsoft Dynamics 365 helped Priva improve its order process. Priva faced problems... with missing features in its old tools and manual work for creating documents. The new system made orders clear, accurate, and easy to customize. This reduced errors and made the process faster. Priva can now adjust orders quickly before production, improving customer experience.
FC Bayern faced challenges with time-consuming and manual HR processes. They used SAP... SuccessFactors HCM to transition their HR processes to the cloud, optimizing functions like employee self-services and recruiting. This allowed employees to access data securely and streamline tasks. Additionally, SAP Sports One helped in managing player health and performance. The introduction of SAP Customer Checkout improved the fan experience at Allianz Arena by enabling mobile orders. FC Bayern also consolidated fan data from 52 systems to enhance marketing campaigns.
Safran Aerosystems worked with Infor to move to a cloud-based ERP. They combined multiple... ERPs into one solution. The migration was smooth and on budget. This change improved scalability and flexibility. Safran is now ready for long-term success and better ROI.
Camping World faced challenges with its call centers, especially during the COVID-19 pandemic, leading to long wait times and inefficiencies. To address this,... they partnered with IBM to implement a cognitive AI tool, IBM watsonx Assistant, to modernize their contact centers. This solution improved agent efficiency by 33% and reduced wait times to 33 seconds. Customer engagement increased by 40%, and the virtual assistant, Arvee, helped manage customer inquiries more effectively, especially after hours.
The CPQ Blueprint for Better Selection Decisions in Retail
1-2-3.tv
- Retail
GK AIR Personalization helped 1-2-3. tv create a...personalized sales approach in their online shop, newsletter, and call center. The solution gave customers real-time, relevant product recommendations. This improved customer loyalty and satisfaction. 1-2-3.tv raised the quality of product recommendations and followed a customer-focused policy. The company increased its conversion rate by 5%.
Insitetrack helped a leading UK DIY retailer automate and improve their pricing operations. The retailer faced... slow, manual data collection and inconsistent SKU matching. Insitetrack delivered a custom data scraper, AI-assisted product matching, and a Power BI dashboard. Manual data prep time dropped by 33%. Reporting cycle time fell by 70%. Online conversion rates rose by 11%. All pricing data is now stored securely in-house.
Revionics helped Drogaria Araujo use data science for price optimization. The drugstore chain... wanted to improve pricing to stay competitive. They used Revionics to find better pricing strategies. This helped them get a return on investment. The focus was on keeping both the business and customers healthy.
Competera’s price optimization platform helps the Category Manager and their team in retail get fresh data for short-term and long-term planning. Before, collecting and... analyzing pricing data took too long, making reports outdated and planning hard. With Competera, the team gets instant access to key pricing, sales, and promotion data in easy-to-read graphs. This lets them plan faster, spot problems, and adjust their strategy. The platform supports better profit margin management and more accurate business decisions.
Competera’s price optimization platform helps the Category Manager and their team in retail get fresh data for short-term and long-term planning. Before, collecting and... analyzing pricing data took too long, making reports outdated and planning hard. With Competera, the team gets instant access to key pricing, sales, and promotion data in easy-to-read graphs. This lets them plan faster, spot problems, and adjust their strategy. The platform supports better profit margin management and more accurate business decisions.
Epicor Propello helped Lakewood Ace Hardware launch its new store in September 2024. The store used... Propello to manage daily operations and support high sales activity during its grand opening. The solution enabled smooth transactions, pricing promotions, and inventory management. Owner Steven Prendergast credits Propello for helping the store meet strong community demand and achieve record sales at launch.
BQool Advertising Management Services helped Craig Menard grow his Amazon business. Craig used BQool's... AI-powered system to automate ad campaigns and manage budgets. He launched his brand, Bio 41 Odor Eliminator, with BQool's support. Sales tripled and Advertising Cost of Sale was cut in half. Craig spent less time on manual work and more time growing his business.
Cognition360 helped Advanticom improve service delivery and operational efficiency. Advanticom struggled with... slow, limited reporting from ConnectWise. They chose Cognition360 for its easy cloud reporting and MSP-focused support. After switching, Advanticom eliminated manual pivot tables and gained real-time KPI analytics. This saved hours each week and increased value from their data.
Gainfront used RFx Assist with EfficiencyAI to improve its RFP process. The company faced... slow, manual RFP creation and compliance challenges. RFx Assist automated RFP drafting, built in compliance, and enabled structured response analysis. This led to faster, more accurate RFPs and better procurement outcomes. Gainfront now saves time and ensures every RFP meets industry standards.
World Wide Technology
- Information Technology And Services
Sococo helped World Wide Technology move to a virtual office. The company needed... to hire more people and work with clients in new ways. Sococo made it easy for teams and clients to meet online from anywhere. WWT sped up its recruitment cycle by 12–24 months and hired top talent worldwide. The virtual office improved communication, saved money, and supported different work styles. Teams now connect faster, train clients remotely, and keep projects moving without delays.
servicePath CPQ helped Daisy Group manage rapid acquisitions and unify sales processes. Daisy Group needed... to streamline quoting and delivery for a better customer experience. servicePath CPQ provided a simple interface, flexible configuration, and workflow consistency. The platform reduced sales cycle times and made quotes consistent across the company. Standardization improved handoffs between sales and operations. Daisy Group can now integrate new acquisitions faster and more easily.
Advanced Network Products
- Information Technology And Services
ConnectWise helped Advanced Network Products, an MSP, solve service quality and operational chaos. ANP struggled with... disconnected sales, service, and project teams. Clients could not easily get status updates. In 2012, ANP adopted ConnectWise to streamline operations and improve visibility. They also used Service Leadership, Inc. to gain insights into financial and operational performance.
XaitProposal helped ista cut proposal drafting time in half. The company improved... the quality and consistency of its technical proposals. XaitProposal centralized content and automated formatting for all 14 agencies. This led to fewer errors and stronger brand consistency. The team now spends more time customizing bids and wins more on technical quality. XaitProposal is a key tool for ista in public tenders.
Kugamon helped Copado improve their quote to cash process in Salesforce. The Copado operations... team used Kugamon to scale their workflows. The CEO led organized training sessions and provided clear setup guidance. The team saw incremental improvements after the first phase of deployment in late 2020. Copado's operations team is happy with the user experience and automation features.
The Latest CPQ Deployments delivering value in Manufacturing
Durst
- Manufacturing And Industrial Machinery
Tacton CPQ helped Durst fix quoting errors and speed up sales. Before, Durst used... Excel for quotes, which caused mistakes and slow sales cycles. With Tacton CPQ and Microsoft Dynamics CRM, Durst made quoting faster and more accurate. The sales team now configures products, automates pricing, and tracks margins in real time. This integration improved pricing transparency and made the customer experience better.
French rapid prototyping service bureau
- Manufacturing
DigiFabster helped a French rapid prototyping service bureau improve quoting and customer experience. The company specializes... in industrial plastic 3D printing and processes 1,000 to 2,000 parts daily. They needed faster, more efficient quoting to meet customer expectations and boost productivity. DigiFabster's user-friendly interface and fast quote generation saved time and increased profitability. With DigiFabster Pay, they also sped up payments and offered more digital payment options.
Configit Sales Configurator helped CNH Industrial build a strong sales platform for its dealer network. CNH Industrial used... Configit Runtime and Model for its eQuipment dealer portal, now active in over 120 countries. In 2018, CNH Industrial unified its sales applications and brands into one seamless experience. The Sales Configurator, powered by Virtual Tabulation, connects with SAP to manage orders and inventory. This solution improved dealer efficiency and ensured reliable online and offline customer interactions.
A leading manufacturer and distributor of electrical circuit breakers and related products
- Manufacturing
eJeeva eSeller helped a leading manufacturer and distributor of electrical circuit breakers upgrade their outdated website. The company needed... online ordering for B2B customers and a multi-tier quoting process. eJeeva eSeller enabled custom user roles, real-time inventory and pricing with Epicor Prophet 21 ERP integration, and different product and customer groups. The new solution simplified ordering and increased sales and revenue.
Vision Engraving & Routing Systems
- Manufacturing
CIS Configurator helped Vision Engraving & Routing Systems speed up their quote process. They replaced spreadsheets... with a digital system. Quote times dropped from 20-30 minutes to just 2 minutes. They saved about 3,700 work hours and $150,000 a year. Errors went down, and both staff and customers are happier. They got full ROI in the first year.
Costimator helped Capiq Engineering speed up quoting and improve productivity. Before, Capiq used... Excel for estimating, which slowed them down and made training hard. With Costimator, new estimators learned fast and made accurate quotes. The team now handles more RFQs and works together better. Estimating is faster, more accurate, and more consistent.
Flexpricer for Salesforce helped Flux Pumps Corporation solve complex product configuration challenges. The company needed... a tool to make quoting easier and reduce reliance on experienced sales staff. After choosing Flexpricer over Salesforce CPQ, they quickly set it up with help from a Salesforce partner. The solution increased average order value by 30% and stopped revenue leakage. The team now sells more high-margin accessories and spare parts.
PROS Real-Time Pricing Engine helped Fonterra solve three big problems. Fonterra needed to... support growing eCommerce, real-time pricing, and better price accuracy. With PROS, Fonterra gave customers a smooth omni-channel pricing experience. They cut real-time price calculations by about 95%. They also lowered cost-to-serve as their business grew fast.
PROS Real-Time Pricing Engine helped Fonterra solve three big problems. Fonterra needed to... support growing eCommerce, real-time pricing, and better price accuracy. With PROS, Fonterra gave customers a smooth omni-channel pricing experience. They cut real-time price calculations by about 95%. They also lowered cost-to-serve as their business grew fast.
PROS Real-Time Pricing Engine helped Fonterra solve three big problems. Fonterra needed to... support growing eCommerce, real-time pricing, and better price accuracy. With PROS, Fonterra gave customers a smooth omni-channel pricing experience. They cut real-time price calculations by about 95%. They also lowered cost-to-serve as their business grew fast.
A leader in the food and beverage industry
- Food & Beverages
Buynomics software helped a leading food and beverage company face tough competition and boost sales. The company used... the RGM Platform to find and apply a targeted promotion strategy. In just three weeks, unit sales at Tesco rose by 20%. The solution focused on increasing sales volume and managing line-price products.
Vistaar's pricing solution helped Beam, Inc. manage segmented prices... and distributor margins for their premium spirits. Beam used Vistaar to reduce margin leaks and improve profitability. The solution supported compliance with state laws and improved distributor relationships. Pricing, sales, and finance teams gained better control and insight. Beam captured an extra 2 to 4 points in gross margin using Vistaar.
The CPQ Blueprint for Better Selection Decisions in Insurance
A 150-year-old property and casualty insurance provider
- Insurance
Cincom Eloquence helped a 150-year-old property and casualty insurance provider modernize customer communications. The company streamlined... document workflows and cut manual errors. Barcoding integration allowed them to repurpose 6 full-time employees. They increased daily correspondence capacity from 200-800 to 12,000 requests. Monthly statement production reached 400,000. Compliance management and response times improved, supporting regulatory standards and customer satisfaction.
EZLynx helps Agents United and SIAA members quote insurance easily. The EZLynx Rating... Engine and Tarmika integration give access to more markets and better commercial lines quoting. EZLynx Submission Center supports both personal and commercial lines, helping agencies grow. Jamie Bowden praises EZLynx for its easy use and strong customer support. EZLynx offers tools and training that make it a key growth partner for insurance agencies.
DealHub CPQ helped Trintech replace Salesforce CPQ and speed up quoting. Trintech faced delays... and complexity with their old system. DealHub's flexible platform let them roll out globally in six months. Pricing updates dropped from four weeks to two days. Time-to-quote improved by up to 90%. Trintech cut annual CPQ spend by 40% and made approvals faster and easier.
Box needed to scale from a consumer product to an enterprise application in 2008. Their legacy billing... system couldn't handle enterprise needs. Zuora's subscription management solutions helped Box grow into the enterprise market. Box scaled from $3 million to over $500 million in revenue without changing its IT architecture. Zuora enabled Box to test over 125 offerings and manage over 100,000 subscriptions.
The CPQ Blueprint for Better Selection Decisions in Consumer Goods
BEDD
- Consumer Goods
VividWorks 3D Product Configurator helped BEDD speed up design and sales. BEDD used to... spend hours drawing and calculating parts by hand. With the 3D configurator, customers can design custom planters and see all needed parts instantly. BEDD saw higher sales and conversion rates in the professional segment. Retail partners also grew sales of large solutions. The tool made planning easier and improved the online shopping experience.
Visual Product Configurator for WooCommerce helped Craftstone Knives speed up their order process. Customers can now... design custom knives online with a simple, visual tool. The plugin reduced order errors and made the buying process faster. Craftstone Knives saw fewer abandoned carts and more custom knife sales. The store added features like image uploads for more personalization.
The CPQ Blueprint for Better Selection Decisions in Utilities
Solarplay
- Utilities
Apparound helped Solarplay, a renewable energy company, improve sales processes. The digital CPQ... solution reduced offer creation time and made onboarding faster. Sales reps now reach more clients virtually, traveling 7,000 km per day without leaving their desks. Solarplay expects ROI in 4-5 months and eliminated paper waste. The solution supports real-time sales analytics and ongoing training.
Driving ROI and results: Understanding the Impact of CPQ in Pharmaceuticals
Cencora
- Pharmaceutical Distribution
Vendavo helped Cencora improve profitability and optimize margins. Cencora used Vendavo... to streamline pricing operations and manage complex pricing at product and customer levels. The solution enabled the pricing team to focus on strategic initiatives and align with sales and finance. Cencora closed revenue gaps and drove margin growth while meeting customer agreement constraints. Consistent results increased stakeholder trust and made future improvements easier.
Netformx DesignXpert helps Citynet automate proposal creation and solution design. Citynet replaced manual... spreadsheets with DesignXpert to speed up quoting and reduce errors. The tool integrates with Cisco Commerce Workspace and streamlines billing and provisioning. Citynet saves 6-10 hours a week on troubleshooting and enjoys more consistent, accurate quotes. DesignXpert also boosts team collaboration and makes onboarding new engineers easier.
The Latest CPQ Deployments delivering value in Banking
Kotak Mahindra Bank
- Banking
Kotak Mahindra Bank uses Salesforce to improve customer experiences. They unified lead... management and loan processes. This helps approve loans faster and cross-sell better. They also created a 360-degree customer view. This makes service seamless across products. Salesforce helped them consolidate 12 systems into one platform. This transformation took eight months.
Blue Yonder Network Design helped DHL optimize vehicles and stops. DHL used the... solution to solve business challenges in logistics. They evaluated ship dates, hauling savings, and consolidation opportunities. DHL saved 7% on transportation costs. Blue Yonder's platform improved efficiency for the world's largest express logistics provider.
A developing UK taxi platform
- Transportation/Trucking/Railroad
QuickLizard's AI-powered dynamic pricing platform helped a developing UK taxi platform optimize commission rates in real time. The platform analyzed... user behavior, demand, and competitor data to recommend commission changes. This led to a 16% increase in revenue and a 7% rise in profits. The taxi platform plans to keep using dynamic pricing to improve future results. The solution focused on maximizing profits in a highly competitive transportation market.
Recent adoption and success with CPQ software in Automotive
Al-Futtaim
- Automotive
Syncron Price helps Al-Futtaim improve customer retention and business results. Al-Futtaim uses Syncron... Price for better pricing across many brands and locations. The system finds hidden pricing opportunities. In the first year, Al-Futtaim hit its annual target by October and exceeded it by 26%. This led to strong sales and higher profits.
