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E-Commerce Software in Action in Other Industries

Animed Direct - ECommerce

Fresh Relevance helped Animed Direct boost revenue from cart abandonment emails by 1010%. The company saw... a 423% increase in cart abandon send volume. Revenue per email went up by 41%. Automated email revenue increased by 32%. Animed Direct used dynamic content and browse abandonment emails to drive engagement and sign-ups. The platform was quick to implement and support was helpful.

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Isola - Building And Construction

Bluestone PIM helped Isola create a single source of truth for product data. Isola had problems... with scattered product information and manual updates in Excel. Bluestone PIM integrated their ERP, CMS, and external databases. This made product information easier to manage and improved teamwork between departments. Isola now has better data quality and more efficient digital business processes.

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Anonymous

A vendor sent a poorly packed, suspicious package to an HR person. The box was... messy, with a concealed return address and stains. Inside, a coffee mug was packed with little padding and no note. The experience left a bad impression of the vendor. The story shows why professional fulfillment and packaging matter for customer experience.

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Dr. Barbara Sturm - Beauty

Klevu AI search and merchandising helped Dr. Barbara Sturm improve... their online store. Customers found products faster using natural language processing and personalized search. The brand saw an 8.5x higher search per session value compared to non-search traffic. Category pages achieved a 61% click-to-conversion rate. The solution made shopping easier and matched the luxury brand's high standards.

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Createur - Lifestyle

Shogun helped Createur, a Sydney-based agency, save $60,000 in development costs. The team used... Shogun to quickly build and test landing and product pages for Shopify Plus clients. Developer productivity increased by 20-30%. Pages built with Shogun increased time on site for Sunny Life by 25%. Shogun made it easier for non-developers to manage content and run tests, freeing up developers for more creative work.

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Homewood-Flossmoor Park District - Parks & Recreation

Amilia helped Homewood-Flossmoor Park District move away from print brochures and streamline their recreation program management. The district faced... challenges with outdated planning cycles, scheduling conflicts, and slow communication. With Amilia, they shortened planning timelines and improved flexibility. Staff saved time and focused more on marketing. Online registration became easier for residents. Gross revenue increased about 20% from 2022 to 2023, and another 20% from 2023 to 2024.

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Damiani Group - Luxury Goods

ESW helped Damiani Group expand its global ecommerce presence. Damiani wanted to... grow in new markets and needed a partner for cross-border online retail. ESW provided localized checkout, efficient delivery, and an omnichannel strategy in over 36 countries. Damiani saw a 17.5% year-over-year increase in orders and a 17.4% rise in checkout conversion rates. The group won the 2023 Netcomm Award for Export & Cross-Border Excellence.

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Anonymous

Ad360 helped a brand improve its online advertising with better viewability and brand safety. The challenge was... to place ads in safe and relevant online spaces. Ad360 used performance-style optimization and strict viewability filters. The result was a 45% lower vCPM than Xandr and 66% lower vCPM than DV360. The campaign kept costs down while increasing high-quality ad views.

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101VOICE - Telecom & Communications

OneBill helped 101VOICE improve billing efficiency and reduce revenue leakage. 101VOICE faced problems... with manual billing checks and multiple invoices for each account. OneBill's platform let them bundle charges, automate workflows, and track payments with less manual work. The solution cut resource time by over 50%. 101VOICE now tracks revenue better and meets their billing goals.

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Charles River Laboratories - Life Sciences

Conga CLM and Conga CPQ help Charles River Laboratories speed up contract negotiation and management. The company now... has a single, centralized system for agreements. Sales and legal teams save time and work more efficiently. Business intelligence and contract clause management improved. Charles River Laboratories supports clients in developing new therapies faster.

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Paul Green

Pimcore helps Paul Green manage data and deliver better customer experiences. The platform offers... tools for omnichannel selling and faster time-to-market. Paul Green uses Pimcore to reduce total cost of ownership. The solution supports consistent product stories and streamlined asset management. Results focus on efficiency and improved customer engagement.

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CANCOM - Information Technology And Services

AppDirect helped CANCOM launch a cloud marketplace in just 90 days. CANCOM wanted to... sell public cloud solutions from Amazon and Google but struggled with manual billing and provisioning. AppDirect's platform enabled CANCOM to scale and automate these processes. As a result, CANCOM saw 25 percent month-over-month sales growth for cloud offerings. The company also launched a new reseller strategy to reach more customers.

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WafiApps - Ecommerce

WafiApps faced issues with their previous marketplace solution, including bugs and unsecured codes. They needed a... better platform to enhance their eCommerce operations. CedCommerce provided their Marketplace Platinum Solution, which offered a more secure and flexible platform. This solution included vendor-free shipping and custom development work. WafiApps improved their user experience and expanded their vendor capabilities, leading to a successful eCommerce platform.

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WafiApps - Ecommerce

WafiApps faced issues with their previous marketplace solution, including bugs and unsecured codes. They needed a... better platform to enhance their eCommerce operations. CedCommerce provided their Marketplace Platinum Solution, which offered a more secure and flexible platform. This solution included vendor-free shipping and custom development work. WafiApps improved their user experience and expanded their vendor capabilities, leading to a successful eCommerce platform.

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River Online - Marketing And Advertising

DataFeedWatch Text Ads helped River Online, a marketing agency, automate Google Ads for a computer hardware retailer. The challenge was... to boost ROAS and focus ad spend on in-stock products. Using feed-driven text ads with custom filters, they increased ROAS by 181.24%. Conversion rates rose by 109.43% after adding dynamic pricing and stock info to ads. Quality Score improved by over 10%. Automated updates saved many hours, letting the team focus on strategy.

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CJ Sinclair LTD - Tools & Repairs

Zenstores helped CJ Sinclair LTD fix slow, manual shipping. Before, they typed... addresses by hand and used spreadsheets. Orders from Shopify and eBay took hours to process. Zenstores automated label printing and order syncing. Now, they batch-print labels and manage everything in one dashboard. Shipping is fast and error-free. The team spends more time on repairs and growing sales.

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Always in Touch - Telecommunications

SellerChamp helped Always in Touch, a telecom equipment reseller, fix big problems with inventory, order fulfillment, and pricing. The company struggled... with a home-grown system that caused errors and slowdowns. SellerChamp gave them real-time inventory syncing, automated order management, and easy pricing updates across Amazon, Walmart, and Newegg. The owner said SellerChamp's support and direct communication made a big difference. Always in Touch now runs smoother and serves customers better.

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LBC Express - Transportation/trucking/railroad

Jumper. ai helped LBC...Express automate customer service on Messenger. LBC Express wanted to answer common questions and give live help for complex issues. Jumper.ai built an automated chat that handled tracking, rates, and branch info, and connected to live agents when needed. The system resolved 75.3% of queries without humans, saved 213,403 man-hours, and resolved 1.7 million customer queries. 81% of customers gave over 4-star ratings to the automated experience.

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Driving ROI and results: Understanding the Impact of E-Commerce Software in Retail

Burton Snowboards - Retail

Salesforce Service, Experience, and Marketing Clouds helped Burton Snowboards get a 360-degree view of their customers. Burton wanted to... grow direct-to-consumer sales and improve digital service. OSF Digital integrated multiple Salesforce clouds for better customer data and service. Burton now delivers personalized communication and cross-channel service. The company is moving toward a digital, consumer-focused retail model.

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Journeys - Retail

Journeys wanted customers to buy online and pick up in-store. Their old system... was slow and could not show real-time store inventory. Virid used the marketAgility Inventory System to update inventory every 5 minutes and process large files quickly. They added features like FedEx pickup, curbside options, and better checkout instructions. After launch, BOPIS adoption reached 10% and orders increased by 8%. Journeys plans to expand the solution to more stores.

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A leading U.S. discount retailer - Retail

NIQ’s First-Party Data-Driven Enterprise Customer Segmentation helped a leading U. S. discount retailer...improve its customer strategy. The retailer faced challenges with outdated segmentation and adapting to changing consumer behavior. NIQ’s solution used dynamic customer scoring, headroom modeling, and enterprise segments. The retailer identified 9 customer personas, found its most loyal segment with 7:1 sales penetration, and tracked key behaviors. The new segmentation became the foundation for strategy across all vendors, boosting targeting, loyalty, and ROI.

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BillyTheTree - Retail

SalesWarp helped BillyTheTree, a jewelry retailer, cut labor costs by 33% with automated inventory management. The company saved... one hour per day using SalesWarp’s automated purchase order process. SalesWarp unified product, order, and inventory management in one system. BillyTheTree now delivers a consistent brand experience across all sales channels. The solution supports business growth and smoother workflows.

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Cahetu - Retail

Clerk. io helped Cahetu,...a Danish lifestyle webshop, automate product recommendations and search. Cahetu struggled with manual work and hidden products. After using Clerk.io, they saw a 40% increase in average order size. Baskets grew 50% larger when customers used search or recommendations. All products became more visible across the webshop. Integration took less than two hours.

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Amazon seller (unnamed) - Retail

An Amazon seller faced fake negative reviews and online bullying from a competitor. The seller reported... the issue to Amazon and refused to retaliate. Other sellers suggested using Amazon's Seller Code of Conduct and legal action. One seller investigated and provided evidence to Amazon, leading to the removal of fake reviews. The case shows the growing problem of fake reviews and the need for ethical action and vigilance.

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Waitrose - Retail

Flooid partnered with Waitrose to deliver a mobile self-scanning system for their UK supermarkets. Waitrose wanted to... improve the checkout experience and keep up with fast-changing customer habits. Flooid's payment software enabled customers to scan products with handsets or their own phones, making checkout smoother. Now, about 40% of all in-store transactions at Waitrose are self-service. This technology helps Waitrose stand out in the competitive retail market.

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Backcountry - Retail

Netcore Unbxd helped Backcountry improve its site search for outdoor gear and apparel. The AI-powered solution... made search results more relevant and easier to manage. Backcountry saw an 11% increase in demand from search sessions. Revenue per session went up by 9%. Site conversion rates improved by 7% compared to their previous provider.

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Bag Riders - Retail

Bolt helped Bag Riders increase checkout completion by 433%. The company saw... a 25% drop in total abandonment rate. Year-over-year top-line growth reached 21%. Bag Riders used Bolt to improve their checkout process. The results show strong gains in sales and customer conversions.

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True Value Hardware - Retail

EasyAsk helped True Value Hardware improve their online and mobile shopping experience. The company used... EasyAsk's advanced search, navigation, and merchandising solution. Shoppers can now find any product from a 65,000 SKU catalog using natural language search. This made it easier for customers and employees to get information and find products. The result is better customer service and a smoother buying process.

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Medipiel - Retail

Segmentify helped Medipiel fix their search bar and use AI-powered recommendations. Medipiel is a... top beauty and pharmacy retailer in Colombia. Their old search made it hard for customers to find products. Segmentify's solution made search faster and smarter. Medipiel drove 30% of total sales through the new search. They also boosted conversions with smart product suggestions and dynamic pop-ups.

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Mejuri - Retail

AfterShip helped Mejuri improve their post-purchase experience. Mejuri moved from... a custom tech stack to Shopify, using AfterShip to manage returns, warranty, shipping rules, and customer notifications in one place. AfterShip's integration with partners like Rise.ai automated store credit refunds. Mejuri used AfterShip's AI-powered tracking to send real-time delivery updates and reduce customer inquiries. This unified solution let Mejuri scale operations and keep customers happy as they grew.

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ZooArt - Retail

Edrone helped ZooArt boost customer retention to 66. 6% and achieve...8336.52 zł revenue per 1000 automated emails. The pet supply retailer grew its mailing list by over 5000 subscribers monthly using pop-ups and automation. Abandoned cart emails recovered 11905.97 zł per 1000 emails, with a 30.7% open rate and 5.3% conversion. Post-purchase automation brought 800+ new orders monthly. Dynamic newsletters and segmentation kept open rates at 18%.

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KrasotkaPro - Retail

KrasotkaPro used the REES46 personalized product recommendations for their cosmetics e-commerce store. They wanted to... increase average order value and expose customers to new products. REES46 helped them target customer segments with tailored suggestions. After implementation, their average order value went up by 10%. They also saw more sales of higher-priced products and better email communication with customers.

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Grey Haze Records - Retail

OpenCart helped Grey Haze Records upgrade from version 1. 5.3.1 to 4.1.0.3....The old site had security risks, slow performance, and poor mobile support. The upgrade brought a modern admin interface, better SEO tools, and support for new PHP versions. A safe staging environment was used to avoid downtime and data loss. The new setup made the store faster, safer, and ready for future growth.

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Wicker Central - Retail

Recapture. io helps Wicker...Central recover lost sales from abandoned carts. Wicker Central sells high-end outdoor wicker furniture online. Their long buying cycle needs personal communication. Recapture.io sends personalized emails to every customer who abandons a cart. In October, Wicker Central recovered an average of $72 for every abandoned cart email sent. They also use Recapture's Email Collector tool to grow their newsletter list and follow up with more customers.

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BJ’s Wholesale Club - Retail

Rokt Ads helped BJ’s Wholesale Club grow member acquisition by 300% year over year. BJ’s wanted to... reach younger, digital shoppers as it expanded into new markets. Traditional channels like in-club signups and direct mail were not cost-effective. With Rokt Ads, BJ’s used real-time digital moments to target high-intent prospects. The company kept its cost per acquisition steady while expanding reach and scale. New members were on average 10 years younger than before.

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Pushys - Retail

Barilliance helped Pushys improve their eCommerce results. Pushys used Barilliance... to boost conversions. They saw their eCommerce conversions triple after using the platform. The solution focused on retention marketing and personalized campaigns. Barilliance made it easy for Pushys to engage customers and increase sales.

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E-Commerce Software in Action in Apparel And Fashion

Boardriders - Apparel & Fashion

Rithum helped Boardriders expand from 140 to 190 sales channels, a 35% increase in 2024. Boardriders grew its... sales value 15x from 2014 to 2024 using Rithum’s marketplace management solutions. The company now manages six brands across 15 countries and 196 brand-marketplace-country combinations. Rithum’s integrations let Boardriders scale globally without extra operational strain. Boardriders uses both first-party and third-party models to reach more customers and boost profitability.

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Arc'teryx - Apparel & Fashion

NuORDER helped Arc'teryx boost sales by 31%. The brand worked... with NuORDER to improve wholesale order workflows and make buying easier for dealers. Arc'teryx saw 38% growth in 2024 and passed $2B in total sales. They used open feedback and education to improve the buying process. NuORDER's wholesale platform supported Arc'teryx's growth strategy.

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A premium apparel brand - Apparel & Fashion

ChannelEngine and AMZ PHD helped a premium apparel brand recover $75,000 in lost revenue on Amazon. The brand faced... untracked shortages and pricing errors, losing money each month. Manual claims were slow and hard to manage. With ChannelEngine’s automation and AMZ PHD’s expertise, the brand reclaimed 90% of disputed shortages. They processed claims going back to 2019. This money would have stayed lost without the audit.

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B2B apparel maker - Apparel & Fashion

Loyalty Builders helped a B2B apparel maker boost revenue by $342,314 in just 6 weeks. The company faced... stagnant marketing returns and lacked analytics skills. Loyalty Builders ran a campaign with 5 targeted emails using product recommendations. Loyal customers got cross-sell offers, while fading customers got re-sell offers. The campaign increased buyers per email by 30% to 77% and order value by 12% to 80% compared to the control group.

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ASICS - Apparel & Fashion

ASICS used Crobox’s Product Finder to bring the in-store experience online. They wanted to... help shoppers find the right running shoes in a personal and data-driven way. ASICS implemented a Shoe Finder with a product recommendation engine and Facebook integration. The solution led to a 16x ROI, a 52% increase in conversion rate, and a 15% rise in average order value. ASICS can now reuse product data for omnichannel marketing and improve customer journeys.

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Atlas for Men - Apparel & Fashion

Prediggo's Central Manager and Central Catalog helped Atlas for Men, a leading outdoor apparel brand, manage a growing marketplace with hundreds of thousands of products. The company wanted... to improve user experience, boost conversion rates, and centralize marketing across 11 countries. Prediggo delivered a custom, scalable solution with advanced search, merchandising, and recommendation tools. Atlas for Men increased productivity, reduced staffing needs, and improved customer experience. The team gained new skills and valued Prediggo's daily support.

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JENNY BIRD - Apparel & Fashion

Nosto’s Post-Purchase Upsell helped JENNY BIRD boost average order value by 58%. The brand used... AI-powered recommendations to show shoppers relevant products after checkout. This led to a 13% increase in accepted upsell offers. Customers who accepted spent $130 more per order on average. JENNY BIRD also saw a 9.3% rise in upsell value and 8.5% more net sales compared to their previous provider.

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Lucky 21 - Apparel & Fashion

Feedvisor helped Lucky 21, an apparel retailer, grow sales and scale operations on Amazon. Lucky 21 used... Feedvisor’s AI-first price and advertising optimization technology. They automated pricing, managed ad campaigns, and used custom reports for better decisions. With Feedvisor, Lucky 21 saw 87% average year-over-year sales growth and 81% average year-over-year profit growth. The retailer also tripled their number of storefronts on Amazon.

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Delta Galil - Apparel & Fashion

Yotpo helped Delta Galil boost conversion rates by 52%. The company needed... to update its eCommerce sites for Splendid and 7 For All Mankind. Corra migrated the brands to Magento 2 and integrated Yotpo for reviews and social proof. In four months, Delta Galil collected over 4,400 reviews. Revenue increased by 49% year over year. The new tech stack improved the customer journey and site performance.

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Get It Got It - Apparel & Fashion

Printavo and InkSoft helped Get It Got It, a Wyoming print shop, move from a side hustle to a full-time business. The owners used... Printavo to organize jobs, reduce misprints, and stop using Post-it notes. Their revenue grew from $75,000 to $350,000 after using Printavo. Integration with InkSoft made order management easier and improved production. The shop now offers screen printing, embroidery, and more to local teams, schools, and tourists.

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adidas - Apparel & Fashion

adidas needed to create a lot of product content quickly and with high quality. They used Talkoot... to help with this process. With Talkoot, adidas could produce more content, faster, and at a higher quality. Marcus Linek from adidas said they could not meet their business needs without Talkoot. The results included faster production and better content for their business.

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Beautiful Disaster - Apparel & Fashion

Beautiful Disaster used StoreYa PPC Management Software to grow their online clothing brand. They focused on... building a strong community and unique brand identity. The company shifted from in-person events to 100% eCommerce, reaching more customers. Facebook video ads and Google campaigns drove their marketing. They achieved an average 9.4 ROAS using Traffic Booster. The brand now fulfills 300-500 orders daily and connects deeply with its shoppers.

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Christine Laure - Apparel & Fashion

Channable helped Christine Laure, a leading French fashion brand with over 150 stores, improve its product data feeds. The brand wanted... to boost online sales and visibility on platforms like Google and Meta. Their agency, Pixalione, used Channable to centralize and optimize product information. This shift from a basic to a performance-driven feed made digital campaigns more effective. The result was better product visibility and a stronger digital presence.

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FRANKIE4 - Apparel & Fashion

BrandShield helped FRANKIE4 stop a rise in phishing ads and scam websites. Fake sites and... ads were copying the FRANKIE4 brand, hurting sales and customer trust. FRANKIE4 used BrandShield's AI-powered platform for real-time detection and takedown of threats. The solution replaced slow manual reporting and gave FRANKIE4 peace of mind. FRANKIE4 saw a sharp drop in scam sites and better brand protection across multiple countries.

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Recent adoption and success with E-Commerce Software software in Consumer Goods

Monroe Systems for Business - Consumer Goods

Zentail helped Monroe Systems for Business expand to Target Plus. Monroe Systems used... Zentail to manage over 4,000 SKUs across Amazon, Walmart, eBay, and Target Plus. The company faced challenges with product data consistency and onboarding with a small team. Zentail's Listing Prep and Listing Status tools made onboarding fast and easy. Monroe Systems launched on Target Plus in just over 30 days, ahead of Black Friday. Zentail's support and tools helped them keep listings healthy and optimized.

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Melitta Europa - Consumer Goods

Melitta Europa used pirobase PIM to modernize its product data management. The company now... manages all product information for its European sales division in one place. pirobase automates data exchange with trading partners using the Global Data Synchronisation Network. This reduces manual work and ensures high data quality. Melitta Europa can now share product data efficiently across Europe.

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Crest - Consumer Goods

Obviyo's growth marketing platform helped Crest close its mobile revenue gap. Crest faced a... 69% lower revenue per visit on mobile compared to desktop. The team used Obviyo to run many A/B tests on mobile product detail pages. They tested changes to individual page components. In 28 days, Crest increased its mobile shopping conversion rate by 11.69%. The platform let Crest experiment safely and improve the mobile buying experience.

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A global CPG brand - Consumer Goods

Profitero's Commerce Advisory helped a global CPG brand assess eCommerce capabilities in 28 markets. The team conducted... 25+ interviews and 135 surveys to benchmark performance in 10 key areas. They classified markets by maturity and found a need for cross-functional upskilling. The project led to new work in Europe and LatAm/Middle East. The brand improved its eCommerce strategy and internal processes.

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KitchenStyle - Consumer Goods

KitchenStyle moved its premium kitchenware e-shop to the Shoptet platform. The old system... required constant technical updates and programmer costs. Shoptet offered a ready-made solution with many add-ons and easy management. The migration used the Napojse.cz tool, saving time and reducing errors. Order processing is now automated, and integration with the bank and warehouse system improved efficiency. Search rankings and conversion rates have increased since the move.

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Char-Broil - Consumer Goods

PriceSpider's Where-To-Buy tool helped Char-Broil track how shoppers use their website. After launch, 58%... of users who clicked the Where-To-Buy button showed buying interest by clicking to a retailer. Char-Broil saw 23% click to buy from their own site and 77% to retailers. The tool gave Char-Broil new insights into digital marketing and consumer behavior. This improved their understanding of online shoppers and retailer relationships.

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Ashish Enterprizes - Consumer Goods

ShiprocketX helped Ashish Enterprizes grow international orders by 30%. The company faced... long shipping lead times and complex logistics when expanding to the US, Canada, Australia, and Germany. ShiprocketX provided a virtual courier network, a dedicated relationship manager, and streamlined customs compliance. This made global shipping easier and faster. Ashish Enterprizes saw reduced lead times and stronger international presence.

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A client in the consumer retail space - Consumer Goods

Wrench lead score tool helped a consumer retail client rank leads by purchase likelihood. The client used... machine learning and AI to build a custom lead scoring model. Brand and product match scores contributed 60% to predictive power, while personality traits added 22%. The client doubled their average order size from $25 to $50 per order. Wrench's solution made sales and marketing more efficient and reduced costs.

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Sherry and Alan Gilson - Consumer Goods

Sherry and Alan Gilson use CrazyLister to run their eBay business. They have made... a living on eBay since 2002, selling pre-owned clothing. They organize one of the largest eBay seller meetups in San Jose. CrazyLister helps them save time and stay competitive. eBay has been their only source of income for many years.

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A luxury skincare company - Consumer Goods

Cart. com helped a...luxury skincare company grow on Amazon. The company struggled with channel conflicts and lost revenue to unauthorized sellers. Cart.com refreshed product pages, improved advertising, and removed unauthorized sellers. They used custom products and virtual bundles to win the Buy Box. Cart.com also gave inventory support during busy seasons. The company saw 63% year-over-year revenue growth and an 82% increase in virtual bundle revenue.

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Badrishop - Consumer Goods

MageNative helped Badrishop launch a mobile app for their online grocery store. Before using MageNative,... Badrishop struggled with low visibility and customer reach. The new app made it easy for customers to find and shop from Badrishop on their phones. Features like AI-powered recommendations, fast loading, and order tracking improved the shopping experience. After launching the app, Badrishop saw a 70% increase in sales and higher customer satisfaction.

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Santa & Cole - Consumer Goods

Red Points Seller Tracking helped Santa & Cole monitor 44 partners and 15 SKUs across 90 countries. The company faced... challenges with price discrepancies as ecommerce grew. Using the platform, Santa & Cole gained visibility into distributor compliance and sent quick notifications to non-compliant sellers. This improved partner relationships and reduced price erosion. The solution enabled better strategic decisions for global brand protection.

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The Latest E-Commerce Software Deployments delivering value in Computer Software

Asana - Computer Software

Swiftype helped Asana improve their support portal search. Asana wanted to... scale customer service without hiring a large team. Users had trouble finding answers in the product guide. Swiftype made it easier for users to find information fast. The Asana team used Swiftype analytics to spot gaps and add new support content. The dashboard was easy to use and helped the team meet user needs.

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ChartMogul - Computer Software

ChartMogul changed its pricing from customer-based to revenue-based to better match value and price. The migration caused... a loss of 178 accounts in one segment, dropping retention to 44.7%. However, monthly recurring revenue in that segment grew from $57,640 to $85,838, reaching 148.9% MRR retention. The remaining customers were more engaged and a better fit. The support team saw fewer requests per customer. The project took 1.5 years and helped ChartMogul focus on B2B SaaS customers.

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Napatech - Computer Hardware

Fluid Topics helped Napatech create a unified content hub for technical and marketing content. Napatech needed better... visibility and a strong web presence for their complex documentation. They moved from PDF and WebHelp under NDA to dynamic delivery with Fluid Topics. The new system was up and running in a week, with fast and relevant search. Napatech saw a 28% increase in hits on their tech website after launch.

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ESET - Computer Software

Nexway helped ESET grow sales in Asian markets with custom eCommerce solutions. ESET needed seamless... integration between internal and external platforms. Nexway built a Remote Catalogue for license management and uninterrupted order data. Nexway also created a manual renewal flow, making renewals easier for ESET customers. Nexway managed payments, taxes, and compliance, letting ESET focus on sales and subscriptions in India, Hong Kong, and Taiwan.

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Sleeknote - Computer Software

AnnounceKit helps Sleeknote share product updates with users inside their app. Sleeknote struggled to... inform customers about new features using email and social media. AnnounceKit's in-app announcement feed and count badge made it easy to reach users at the right time. Sleeknote now keeps both customers and internal teams updated. The tool is easy to use, customizable, and supports team collaboration.

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Box - Computer Software

Box needed to scale from a consumer product to an enterprise application in 2008. Their legacy billing... system couldn't handle enterprise needs. Zuora's subscription management solutions helped Box grow into the enterprise market. Box scaled from $3 million to over $500 million in revenue without changing its IT architecture. Zuora enabled Box to test over 125 offerings and manage over 100,000 subscriptions.

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Box - Computer Software

Box needed to scale from a consumer product to an enterprise application in 2008. Their legacy billing... system couldn't handle enterprise needs. Zuora's subscription management solutions helped Box grow into the enterprise market. Box scaled from $3 million to over $500 million in revenue without changing its IT architecture. Zuora enabled Box to test over 125 offerings and manage over 100,000 subscriptions.

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Recent adoption and success with E-Commerce Software software in Health Wellness And Fitness

Virgin Active - Health, Wellness And Fitness

Shopware 6 helped Virgin Active manage complex subscriptions as they grew in Italy. Virgin Active needed... a flexible and scalable platform to handle many memberships and changing customer needs. Shopware 6 let them centralize workflows, reduce admin work, and adapt quickly. The platform integrated with their existing tech and supported high transaction volumes. This improved the member experience and made operations smoother.

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rmdy - Health, Wellness And Fitness

Ad Badger helped rmdy lower its Amazon ad spend and ACOS in just one month. rmdy used Bids... By Badger, an automated bid optimization tool, to manage Amazon PPC campaigns. Before using Ad Badger, rmdy had an ACOS of 117.9%. After switching, they cut ad spend by more than half and dropped ACOS by over 60%. Sales, profit, and retention rate all increased. The solution made campaign management faster and more accurate.

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BeeCure - Health, Wellness And Fitness

Webgility helped BeeCure save 40 hours each month by automating accounting and syncing orders from Amazon and Shopify. Before Webgility, BeeCure's... founder spent a week each month on manual reconciliation. With Webgility, month-end reconciliation now takes just 1–2 hours. The solution integrates with QuickBooks and provides real-time financials. BeeCure also values Webgility's responsive, personal support.

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Health, Wellness and Fitness - Health, Wellness And Fitness

Magesolution helped a CPAP equipment provider improve their Shopify store. The team created... a new responsive theme and added features like a mega menu, product filters, and Ajax add to cart. These changes made the site faster and easier to use. Customers now enjoy a smoother shopping experience. The business can also show related product recommendations and suggest products in search.

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Blume - Health, Wellness And Fitness

Glew helps Blume improve their ecommerce data strategy. Before Glew, Blume... struggled with manual, time-consuming data analysis and unclear insights. Glew provided an easy-to-use platform that integrates with their ecommerce tools. Blume now tracks key metrics like repeat customers and lifetime value. They use data to support growth and improve product strategies. Glew gives Blume better insights for future business decisions.

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Driving ROI and results: Understanding the Impact of E-Commerce Software in Entertainment

Build-A-Bear - Entertainment

Signifyd Guaranteed Fraud Protection helped Build-A-Bear fight fraud and reseller abuse as they grew online. Build-A-Bear needed to... protect their brand and keep customers safe during product launches. Signifyd provided expertise and tools to spot new fraud patterns and stop bad actors. The solution blocked bots and unauthorized resellers. Build-A-Bear kept their trusted reputation and delivered a safe shopping experience.

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EasySeat - Entertainment

Flint Analytics revamped EasySeat's PPC campaigns. EasySeat struggled with... unprofitable paid search and remarketing. Flint prioritized high-value events and optimized ad timing. They improved landing pages and messaging for better conversions. In 12 months, EasySeat saw a 300% increase in sales, a 400% rise in return visitors per month, and an 84% drop in cost per PPC conversion.

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a global band - Entertainment

Paradiso Software used AR and VR to help a global band stream digital music concerts. Fans enjoyed lifelike... experiences and interactive features like virtual meet-and-greets. The solution reached a wider audience and increased engagement. The band gained new revenue streams from ticket sales and virtual merchandise. Detailed analytics helped them understand fan preferences.

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Rekyou - Entertainment

Kreezalid helped Rekyou build an online marketplace for renting music studios. Rekyou wanted to... make music production easy for everyone, not just professionals. The founders struggled to find the right partners and technical skills. Kreezalid provided the platform and support to launch quickly. Rekyou now offers secure payments, insurance, and connects artists with studios. The marketplace helps artists create, promote, and distribute music easily.

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Recent adoption and success with E-Commerce Software software in Food And Beverages

Patrick Roger - Food & Beverages

Patrick Roger, a renowned chocolatier and sculptor, needed a new e-commerce solution. His previous websites... were outdated and split into two parts. Ici La Lune, a French web agency, merged the corporate and e-commerce sites using Drupal Commerce and Snipcart. This integration allowed for a seamless experience with shared stock management and efficient order processing. The new setup improved the online sales process and provided a modern, responsive web application.

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Bragg - Food & Beverages

Sales Layer helped Bragg manage their product information faster. Bragg unified product... content across all channels using Sales Layer's PIM platform. The dashboard is easy to use and has many plug-and-play connectors. Bragg managed 253 products in one place. Catalog management became 5 times faster. Bragg saved up to 80% of their catalog management time.

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Bira91 - Food & Beverages

Unicommerce helped Bira91 grow online sales fast. Bira91 faced order... processing and inventory tracking issues as a D2C brand. After switching to Unicommerce's warehouse management system, daily orders jumped from 50-100 to 500 in just 4 months. The platform improved supply chain management and customer experience. Bira91 plans to expand with more Unicommerce integrations.

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WOWTea - Food & Beverages

Metrilo helped WOWTea improve customer retention. WOWTea had big... seasonal drops in sales before using Metrilo. The team used Metrilo to segment customers and send personalized emails. These emails doubled the customer retention rate. WOWTea saw 43% more revenue after using Metrilo.

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E-Commerce Software in Action in Information Technology And Services

BigID - Information Technology And Services

BigID, a data discovery and classification platform, faced challenges in navigating a dynamic market and integrating with Cloud Marketplace platforms. They lacked a... clear Cloud GTM strategy. By partnering with Tackle, BigID implemented a proactive strategy, leveraging Tackle's Cloud GTM Platform. This led to a 300% year-over-year growth in the first two years and a 105% revenue increase this year. The time to register a deal was reduced to 2 minutes, and the close rate increased from 18% to 34%.

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Huntr - Information Technology And Services

Baremetrics helped Huntr double its subscription revenue every year for four years. Huntr used Baremetrics... to track churn, upgrades, and new subscribers in real time. The team saved over 10 hours each month by replacing manual spreadsheets. Baremetrics enabled fast, data-driven decisions during two major business pivots. Huntr's dashboard became central to weekly operations and planning.

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Aligned Data Centers - Information Technology And Services

Springbot Studio helped Aligned Data Centers with marketing. Aligned wanted to... grow its brand and get more leads. Springbot used web design, event marketing, and SEO. They made new content and improved the website. Aligned got more leads and finished many projects. Their brand became stronger in the technology sector.

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2P Perfect Presentation Co. - Information Technology And Services

SDAC helped 2P Perfect Presentation Co. solve slow data... transfer and scalability issues in large, complex projects. The company needed faster SQL Server connectivity for millions of rows and hundreds of tables. SDAC provided native, high-speed connectivity and easy integration. After switching to SDAC, 2P Perfect Presentation saw a 90% increase in productivity. The team also reduced development costs and improved project performance.

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Driving ROI and results: Understanding the Impact of E-Commerce Software in Manufacturing

Spaenaur - Manufacturing

Akeneo PIM helped Spaenaur move from a 1,700-page printed catalog to a digital product catalog. Their old ERP... system made product data management slow and hard for marketing teams. Akeneo became the single source of truth, letting business users enrich and manage product content without IT. The Akeneo App for Shopify made syncing product data to their eCommerce store easy. Spaenaur now launches products faster and can expand to new marketplaces like Amazon and Google.

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Cablecraft - Manufacturing

PureClarity helped Cablecraft, a leading UK cable accessories supplier, improve their e-commerce results. Cablecraft wanted to... increase average order value and enhance the customer journey. They used PureClarity's AI-driven product recommendations and pop-ups on their Magento 2 site. As a result, 7.5% of all online orders are now attributable to PureClarity. Cablecraft saw an 11.5% increase in average order value after implementation.

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Aalesund Protective Wear - Manufacturing

DynamicWeb All-in-One with PIM, CMS, and ecommerce helped Aalesund Protective Wear rebrand their digital presence. Their old sites... did not meet customer expectations for design and user-friendliness. The new platform lets customers find information and place orders easily. The site is fast and innovative. Product Information Management makes working with products more efficient. Aalesund now has a digital presence that matches their focus on quality.

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DuraTech Industries - Manufacturing

Documoto helped DuraTech Industries modernize its dealer portal. The company moved... from a slow, third-party system to a self-managed platform. DuraTech saw a 10–20% increase in parts sales and cut parts sales staff costs by 50%. Parts catalog updates now happen instantly, not in weeks. Dealers use the new portal more, with over 1,500 logins in the first month. DuraTech improved efficiency and customer experience with Documoto.

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E-Commerce Software in Action in Education

Delhi Technological University (DTU) - Education

LIBSYS ERP helped Delhi Technological University manage academic operations for over 10,000 students. The university automated... attendance using a Bluetooth-enabled mobile app, reducing manual work and errors. Fee collection moved online with integration to the SBI payment gateway, making payments easier and more secure. Admissions for sixteen programs were fully automated, speeding up the process and cutting manual effort. Event data collection and student self-registration also became faster and more accurate with LIBSYS ERP.

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Radboud University - Education

Spotler's WhatsApp and Live Chat help Radboud University answer student questions fast. The university uses... one WhatsApp number and Spotler's dashboard to let many staff reply at once. They track question history and add tags to see common topics. Live Chat is cheaper than their old chat tool. Students get quick answers because the system is easy to use and the team is large.

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Primary Classroom Resources - Education

ChannelGrabber helped Primary Classroom Resources save 2 hours every day. The company used... to spend a lot of time manually updating stock across eBay, Amazon, and their own website. ChannelGrabber automated stock control, order management, and listings. This freed up time for the director to focus on growing the business. The business expanded its product range and opened a retail store after using ChannelGrabber.

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The Latest E-Commerce Software Deployments delivering value in Medical Devices

Ypsomed - Medical Devices

Syndigo helped Ypsomed improve product data management. Manual updates and... fragmented systems caused errors and delays. With Syndigo’s syndication solution, Ypsomed automated data processes and centralized product information. This led to faster time-to-market, better data quality, and lower operational costs. Customer and partner satisfaction increased due to accurate, up-to-date product data.

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Cardio Scan - Medical Devices

Sendcloud helped Cardio Scan make their shipping process faster and easier. Cardio Scan sells... medical devices and nutrition bars. Before Sendcloud, shipping was slow and complex. With Sendcloud, orders import directly from the shop, saving time and work. Cardio Scan can now offer more shipping options and print labels with one click. The process is now cheaper and more efficient.

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ACON Laboratories - Medical Devices

Clarity built a HIPAA-compliant portal and app for ACON Laboratories. ACON needed to... improve care for diabetics who manually tracked blood glucose and struggled to share accurate data with doctors. Clarity's solution automated data collection and sharing. This made it easier for patients and doctors to monitor health. The portal helped improve diabetes care and patient outcomes.

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The Latest E-Commerce Software Deployments delivering value in Construction

Buildagil - Construction

SubscriptionFlow helped Buildagil move away from manual spreadsheets for billing and payments. Buildagil automated subscription... management using SubscriptionFlow's platform. They set up calendar billing to bill customers at the start of each quarter. Payment processing now happens three months in advance, matching company policies. This improved workflow and made business processes more efficient.

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Würth Serbia - Construction

Würth Serbia wanted to keep its top position and boost sales productivity. In 2015, they... started a digital sales strategy and chose Intelisale Solutions PRO plan. The solution included mobile and web apps, smart order management, and AI-powered features. Intelisale was integrated with their ERP system. After one year, sales rep productivity went up by 19%. The number of orders per sales rep grew by 26%. The number of articles ordered per sales rep grew by 57%.

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Bouwdepot - Construction

Prisync helped Bouwdepot see their price position clearly. The tool gave... a visual overview of pricing compared to competitors. It allowed Bouwdepot to adjust for differences in selling units. Roel Deckers, purchase coordinator, praised Prisync for these features. The company used Prisync to improve their pricing strategy.

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The E-Commerce Software Blueprint for Better Selection Decisions in Consumer Electronics

Logitech - Consumer Electronics

Feedonomics helped Logitech cut product data errors from over 5% to less than 1%. The platform saved... Logitech more than 30 hours each month by automating feed updates and syndication. Google Shopping organic clicks increased by 25% year over year. Feedonomics gave Logitech real-time feed diagnostics, proactive alerts, and better control over product data. Logitech now supports paid media campaigns and new ad channels with optimized, segmented product data.

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Jason's family electronics business - Consumer Electronics

Jason took over his family's electronics business and moved it online to survive. He chose to... sell only on eBay, which now makes up 70% of his sales. Jason needed a way to keep prices low and track competitors. He used StreetPricer to automate price changes and monitor the market. This helped him offer the best prices and keep his profit margin. His online shop now brings in more customers and higher sales.

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BCH Technologies - Consumer Electronics

TargetBay Reviews helped BCH Technologies collect more customer reviews and show them on their Shopify store. They used automated... review requests and gave coupons to get more feedback. Review widgets and Google integration made reviews easy to find. BCH Technologies saw 6X higher revenue from review-driven coupon campaigns. They collected 2,544 reviews and influenced over 2,800 orders. This built trust and helped them grow sales.

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Recent adoption and success with E-Commerce Software software in Non Profit Organization Management

The Salvation Army - Non Profit Organization Management

SureDone Multichannel E-Commerce Software helped The Salvation Army scale its online retail operations. The Salvation Army... needed a way for each store to list and manage its own products in a unified system. SureDone built a custom solution so stores could list on a shared eBay account. Now, 14 large stores sell online, with more to come. The Salvation Army increased revenue and online visibility, connecting with new customers, volunteers, and donors.

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Age UK and Zing - Non Profit Organization Management

Twilio helped Age UK and Zing build safe, scalable, and cost-effective services for volunteers and the elderly. The solution focused... on secure communications and efficient volunteer management. Twilio's platform enabled better engagement and support for elderly users. The partnership improved service delivery and operational efficiency for the non-profit sector.

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E-Commerce Software in Action in Real Estate

hallo.immo - Real Estate

Billwerk+ helped hallo. immo, a PropTech...start-up, manage its SaaS real estate calculator subscriptions. hallo.immo needed flexible subscription models and automated accounting. Billwerk+ offered easy setup, REST API integration, and strong support. The team integrated Stripe, PayPal, and Mailchimp for payments and email marketing. Users can start with a 30-day trial and upgrade to paid plans. hallo.immo values Billwerk+ for its flexibility and responsive support.

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Homesuite - Real Estate

Homesuite used Jungleworks to build a marketplace for corporate housing. The challenge was... to make booking monthly furnished housing easy and transparent for business travelers. Homesuite used AWS, Salesforce, HubSpot, Looker, Stripe, Zendesk, and DocuSign to support their platform. They ran a successful Facebook ad campaign targeting travel nurses, which increased referral traffic. Homesuite offers more affordable and comfortable options than hotels or traditional corporate housing providers.

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The E-Commerce Software Blueprint for Better Selection Decisions in Accounting

Rebecca Johnson (accountant with eCommerce clients) - Accounting

Expandly helps Rebecca Johnson, an accountant with eCommerce clients, manage sales and inventory across multiple channels. Before Expandly, tracking... sales and tax details was hard and took a lot of time. With Expandly’s direct Xero integration, sales data flows automatically and tax records are accurate. Rebecca can now serve more clients and her client can see all inventory in one place. Both enjoy smoother, stress-free operations.

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Kemper CPA Group - Accounting

Transaction Pro helps Kemper CPA Group import data into QuickBooks. The firm uses... Rightworks Transaction Pro to manage data transfers. This makes their accounting work easier. The solution supports their workflow. The video shares their experience with the product.

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The Latest E-Commerce Software Deployments delivering value in Consumer Services

Action Carting Environmental Services - Consumer Services

Billtrust invoicing and payments solutions helped Action Carting Environmental Services boost digital payment adoption. After three targeted... email campaigns, digital customer payments increased by $2 million. ACH payments rose 34% and credit card payments rose 17% from Q1 2018 to Q3 2020. 51% of customers now get invoices electronically, and 32% pay digitally. The company saves 70 hours a month in manual labor and $23,000 a year in postage costs.

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Swimmy - Consumer Services

Sharetribe helped Swimmy launch a pool rental marketplace in France and Spain. Swimmy used Sharetribe... to go live quickly without coding. The platform supported rapid growth, reaching hundreds of thousands of users and millions in bookings. Swimmy started with no-code tools, then moved to Sharetribe’s developer platform for custom features. Each summer brought more users and press coverage. Swimmy now donates part of its profit to charities.

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The Latest E-Commerce Software Deployments delivering value in Marketing And Advertising

Candace Junée - Marketing And Advertising

SamCart helped Candace Junée sell her courses and memberships online. She struggled with... tech and needed an easy checkout tool. SamCart gave her high-converting checkout pages, one-click upsells, and automated payments. Her checkout conversions rose to 6.3% and 7.8%, three times higher than average. She processed over $1 million and crowdfunded $34,000 using "Pay What You Want". Buy Now, Pay Later options boosted her high-ticket sales.

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GetResponse - Marketing And Advertising

Beamer helped GetResponse double their product activation. GetResponse used Beamer... to send real-time notifications and announce product updates inside their platform. Before Beamer, they relied on email to share updates. With Beamer, users received instant communications about billing, support, and product changes. The Product Marketing team used segmentation and in-app changelogs to target messages. As a result, product activation rates doubled.

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Driving ROI and results: Understanding the Impact of E-Commerce Software in Financial Services

Clearwater Analytics - Financial Services

Gotransverse replaced Clearwater Analytics' legacy billing system. Clearwater needed to... manage complex, contract-specific pricing for over $6 trillion in assets. The old system was slow and required many manual steps. Gotransverse automated billing, improved reporting, and reduced errors. Clearwater launched a new pricing model in under 3 months and enabled 25% year-over-year growth. The solution cut billing overhead and helped meet public audit requirements.

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Alliant Credit Union - Financial Services

Selligent by Marigold helped Alliant Credit Union digitize its onboarding. The old process... used slow mail, causing delays and friction. The new automated email campaign drove 52% of new members to download the mobile app, 5% to make a mobile deposit, and 2% to open a credit account. This improved digital adoption, customer satisfaction, and revenue. Alliant's marketing team gained a full customer view and increased engagement with personalized messaging.

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Driving ROI and results: Understanding the Impact of E-Commerce Software in Restaurants

Giordano's Pizza - Restaurants

UltraCart helped Giordano's Pizza ship their famous deep-dish pizzas nationwide. Giordano's used UltraCart's... StoreFronts builder, custom checkout, and shipping integrations to create a seamless online store. They launched a Deep Dish Club subscription and used checkout upsell to boost order value. Real-time order tracking and web chat improved customer satisfaction. Inventory sync with EDI and Costco kept stock accurate across channels.

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Ippudo NY - Restaurants

CAKE's restaurant reservation app helped Ippudo NY improve their guest experience. The app reduced... walk-aways by 25%, cutting the rate from 12% to under 9%. Complaints about wait times dropped by 50%, and positive feedback increased. The system created over 10,120 guest profiles, helping staff identify regulars and VIPs. The app also made it easier for staff to manage the waitlist and improved guest communication.

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E-Commerce Software in Action in Automotive

Chevrolet - Automotive

Fanplayr helped Chevrolet boost website lead generation for specific car models. The team used... advanced segmentation and real-time targeting to show personalized overlays and creatives. Chevrolet collected over 6,500 leads in one year. The campaign achieved an 11% click-through rate and a 9% post-click conversion rate. These results show strong performance in automotive digital marketing.

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Aston Martin Dealership (Parts Department, Newport Pagnell) - Automotive

Webinterpret helped the Aston Martin Dealership Parts Department in Newport Pagnell grow international sales on eBay. The dealership used... the eBay European Sales Booster and Webinterpret’s localization tool. This let them launch their eBay store in 10 new markets. They saw a 26% increase in international sales. More buyers from new countries found their rare car parts and accessories.

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The E-Commerce Software Blueprint for Better Selection Decisions in Internet

Turo - Internet

Sift helps Turo deliver a smooth and secure experience for its community. Turo uses Sift... to build trust and support business growth. The platform enables accurate fraud detection and dynamic friction. Turo retains loyal customers in real time with Sift's AI-powered fraud prevention. Sift supports Turo in scaling operations while keeping users safe.

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AirSide Chat - Internet

Yo! Coach helped AirSide...Chat build an online consultation platform for aviation professionals and enthusiasts. The founders wanted a flexible, accessible space for expert advice and career growth. Yo!Coach was customized with features like one-on-one and group chat, video chat, multicurrency, multilingual support, and booking management. The platform quickly attracted a global network of experts and enthusiasts. Many users registered and started consultations soon after launch.

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Recent adoption and success with E-Commerce Software software in Media Production

La Nacion - Media Production

EmbedStories helped La Nacion use Instagram stories as a full marketing funnel, not just for branding. The platform delivered... a fast, solid experience. The stories looked good and loaded quickly. La Nacion found the solution reliable for their needs.

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The Latest E-Commerce Software Deployments delivering value in Telecommunications

Sure - Telecommunications

Cerillion helped Sure automate Fibre-to-the-Premises (FTTP) provisioning. Sure needed to... improve how they delivered fibre services. Cerillion provided a BSS/OSS solution for automation. This made service delivery faster and more efficient. Sure now has better operational performance and can serve customers more quickly.

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Recent adoption and success with E-Commerce Software software in Design

Pathpages - Design

Notion helped Pathpages founder Modest Mitkus organize both business and personal life. Before Notion, he... struggled with many tools that made things harder. With Notion, he built custom systems for tasks, notes, and finances in one place. This change improved his motivation and focus. His Notion templates now help tens of thousands of people and have won eight awards. Notion made it easy for him to manage everything and grow his business.

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E-Commerce Software in Action in Hospitality

AAA Washington - Hospitality

nChannel helped AAA Washington connect Lightspeed POS with Microsoft Dynamics GP. AAA Washington wanted... to improve their retail stores and customer experience. Their old POS system was slow and hard to change. nChannel's integration removed manual work and 24+ hour delays. Now, item data updates automatically and inventory is always current. Store sales data goes to the ERP in real time. This made shopping easier for customers and helped AAA Washington run their stores better.

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Driving ROI and results: Understanding the Impact of E-Commerce Software in Pharmaceuticals

Multipharma - Pharmacy

Spott helped Multipharma make interactive Google Display ads. Users could click... and explore dog products in the ads. Multipharma saw a 155% higher click-through rate. They also cut their cost per click by 60%. The ads brought more traffic to their site without extra spending.

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E-Commerce Software in Action in Transportationtruckingrailroad

Woodland Group - Transportation/Trucking/Railroad

Extensiv 3PL Warehouse Manager helped Woodland Group achieve 300% growth in order volume. Woodland Group needed... a warehouse management system to support ecommerce and DTC shipping. Extensiv enabled them to expand to the west coast and serve 23 new customers in the first year. They reached 99% order accuracy. Rate shopping and native integrations improved their logistics and customer service.

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