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E-Commerce Software in Action in Other Industries
SOLARWATT - Manufacturing - Large
Salesforce B2B Commerce helped SOLARWATT launch a strong B2B online store. The company now sells its solar and energy storage... products directly from its own site. Customers can order from any device, including mobile. Manual order processing time dropped. The new solution improved the customer experience and streamlined order management.
Animed Direct - ECommerce
Fresh Relevance helped Animed Direct boost revenue from cart abandonment emails by 1010%. The company saw a 423% increase in... cart abandon send volume. Revenue per email went up by 41%. Automated email revenue increased by 32%. Animed Direct used dynamic content and browse abandonment emails to drive engagement and sign-ups. The platform was quick to implement and support was helpful.
Isola - Building And Construction
Bluestone PIM helped Isola create a single source of truth for product data. Isola had problems with scattered product information... and manual updates in Excel. Bluestone PIM integrated their ERP, CMS, and external databases. This made product information easier to manage and improved teamwork between departments. Isola now has better data quality and more efficient digital business processes.
A leading US grocery retailer - Grocery
Signifyd Guaranteed Fraud Protection helped a leading US grocery retailer with digital transformation. The grocer needed to provide secure and... seamless omnichannel shopping as they expanded online during the pandemic. Signifyd's solution protected against fraud and abuse. The partnership enabled the retailer to deliver safe, smooth experiences for customers nationwide.
A major food & beverage manufacturer - Food & Beverages - Very Large
Profitero+ Strategic Advisory Services helped a major food and beverage manufacturer find $1. 1 billion in achievable eCommerce sales. The...company faced gaps in digital shelf metrics, KPIs, and retail media investment. Profitero+ ran a full eCommerce assessment and gap analysis. The roadmap addressed online share gaps, unauthorized 3P sales, and paid search. Results included $171M from closing share gaps, $36M from reducing 3P sales, and $190M from paid search acceleration.
Anonymous
A vendor sent a poorly packed, suspicious package to an HR person. The box was messy, with a concealed return... address and stains. Inside, a coffee mug was packed with little padding and no note. The experience left a bad impression of the vendor. The story shows why professional fulfillment and packaging matter for customer experience.
Dr. Barbara Sturm - Beauty
Klevu AI search and merchandising helped Dr. Barbara Sturm improve their online store. Customers found products faster using natural language... processing and personalized search. The brand saw an 8.5x higher search per session value compared to non-search traffic. Category pages achieved a 61% click-to-conversion rate. The solution made shopping easier and matched the luxury brand's high standards.
Createur - Lifestyle
Shogun helped Createur, a Sydney-based agency, save $60,000 in development costs. The team used Shogun to quickly build and test... landing and product pages for Shopify Plus clients. Developer productivity increased by 20-30%. Pages built with Shogun increased time on site for Sunny Life by 25%. Shogun made it easier for non-developers to manage content and run tests, freeing up developers for more creative work.
Homewood-Flossmoor Park District - Parks & Recreation
Amilia helped Homewood-Flossmoor Park District move away from print brochures and streamline their recreation program management. The district faced challenges... with outdated planning cycles, scheduling conflicts, and slow communication. With Amilia, they shortened planning timelines and improved flexibility. Staff saved time and focused more on marketing. Online registration became easier for residents. Gross revenue increased about 20% from 2022 to 2023, and another 20% from 2023 to 2024.
Damiani Group - Luxury Goods
ESW helped Damiani Group expand its global ecommerce presence. Damiani wanted to grow in new markets and needed a partner... for cross-border online retail. ESW provided localized checkout, efficient delivery, and an omnichannel strategy in over 36 countries. Damiani saw a 17.5% year-over-year increase in orders and a 17.4% rise in checkout conversion rates. The group won the 2023 Netcomm Award for Export & Cross-Border Excellence.
Anonymous
Ad360 helped a brand improve its online advertising with better viewability and brand safety. The challenge was to place ads... in safe and relevant online spaces. Ad360 used performance-style optimization and strict viewability filters. The result was a 45% lower vCPM than Xandr and 66% lower vCPM than DV360. The campaign kept costs down while increasing high-quality ad views.
101VOICE - Telecom & Communications
OneBill helped 101VOICE improve billing efficiency and reduce revenue leakage. 101VOICE faced problems with manual billing checks and multiple invoices... for each account. OneBill's platform let them bundle charges, automate workflows, and track payments with less manual work. The solution cut resource time by over 50%. 101VOICE now tracks revenue better and meets their billing goals.
Charles River Laboratories - Life Sciences
Conga CLM and Conga CPQ help Charles River Laboratories speed up contract negotiation and management. The company now has a... single, centralized system for agreements. Sales and legal teams save time and work more efficiently. Business intelligence and contract clause management improved. Charles River Laboratories supports clients in developing new therapies faster.
Paul Green
Pimcore helps Paul Green manage data and deliver better customer experiences. The platform offers tools for omnichannel selling and faster... time-to-market. Paul Green uses Pimcore to reduce total cost of ownership. The solution supports consistent product stories and streamlined asset management. Results focus on efficiency and improved customer engagement.
Kempinski Hotels - Hospitality - Large
Spotler helped Kempinski Hotels improve their email marketing with a custom welcome journey. Kempinski wanted a more tailored approach to... email, moving away from sending new subscribers straight to newsletters. With Spotler, they redesigned their email flow and updated the look and feel. The new welcome journey led to an 84% satisfaction rate. Kempinski gained more confidence in their marketing automations.
CANCOM - Information Technology And Services
AppDirect helped CANCOM launch a cloud marketplace in just 90 days. CANCOM wanted to sell public cloud solutions from Amazon... and Google but struggled with manual billing and provisioning. AppDirect's platform enabled CANCOM to scale and automate these processes. As a result, CANCOM saw 25 percent month-over-month sales growth for cloud offerings. The company also launched a new reseller strategy to reach more customers.
WafiApps - Ecommerce
WafiApps faced issues with their previous marketplace solution, including bugs and unsecured codes. They needed a better platform to enhance... their eCommerce operations. CedCommerce provided their Marketplace Platinum Solution, which offered a more secure and flexible platform. This solution included vendor-free shipping and custom development work. WafiApps improved their user experience and expanded their vendor capabilities, leading to a successful eCommerce platform.
WafiApps - Ecommerce
WafiApps faced issues with their previous marketplace solution, including bugs and unsecured codes. They needed a better platform to enhance... their eCommerce operations. CedCommerce provided their Marketplace Platinum Solution, which offered a more secure and flexible platform. This solution included vendor-free shipping and custom development work. WafiApps improved their user experience and expanded their vendor capabilities, leading to a successful eCommerce platform.
Fatafat
Hippo helped Fatafat reduce turnaround time from hours to minutes. Order cancellations dropped by 37%. The number of orders increased.... Customer satisfaction improved. Fatafat built stronger relationships with customers using Hippo's tools.
Vitzo
Vitzo expanded to over 230 countries. They optimized their checkout process. They managed multiple brands easily.
Anonymous
Wrench. ai used its AI-driven segmentation and persona platform to help a client improve marketing results. The client wanted to...increase return on advertising spend and boost sales team conversion rates. Wrench.ai started by analyzing brand and product descriptions, then used its platform to build automated personas and segments. The AI assigned contacts to one of seven segments using adoption curve methodology. This approach helped the client target messages more effectively and personalize campaigns.
Hydro Hotel - Hospitality - Medium
VoucherCart helped Hydro Hotel grow voucher sales by 175% over six years. The hotel used VoucherCart's platform to offer a... variety of gift vouchers and run targeted promotions for events like Black Friday and Christmas. The system made it easy for staff to issue and redeem vouchers and track sales performance. Features like flexible pricing, instant payments, and Google Analytics integration improved marketing and reporting. Hydro Hotel saw higher average purchase prices and increased profit from non-redeemed vouchers.
River Online - Marketing And Advertising
DataFeedWatch Text Ads helped River Online, a marketing agency, automate Google Ads for a computer hardware retailer. The challenge was... to boost ROAS and focus ad spend on in-stock products. Using feed-driven text ads with custom filters, they increased ROAS by 181.24%. Conversion rates rose by 109.43% after adding dynamic pricing and stock info to ads. Quality Score improved by over 10%. Automated updates saved many hours, letting the team focus on strategy.
Hireology - Human Resources - Medium
Zuora Billing and Revenue helped Hireology automate finance and support rapid growth. Hireology replaced manual processes and legacy systems in... just seven weeks. The company now closes month-end smoothly and meets ASC 606 compliance. Automation reduced manual work and improved audit readiness. Hireology can now scale billing for 6,000 customers and support new product bundles.
Hireology - Human Resources - Medium
Zuora Billing and Revenue helped Hireology automate finance and support rapid growth. Hireology replaced manual processes and legacy systems in... just seven weeks. The company now closes month-end smoothly and meets ASC 606 compliance. Automation reduced manual work and improved audit readiness. Hireology can now scale billing for 6,000 customers and support new product bundles.
Always in Touch - Telecommunications
SellerChamp helped Always in Touch, a telecom equipment reseller, fix big problems with inventory, order fulfillment, and pricing. The company struggled... with a home-grown system that caused errors and slowdowns. SellerChamp gave them real-time inventory syncing, automated order management, and easy pricing updates across Amazon, Walmart, and Newegg. The owner said SellerChamp's support and direct communication made a big difference. Always in Touch now runs smoother and serves customers better.
RA Boutique - Apparel & Fashion - Medium
MageNative Mobile App helped RA Boutique, an Italian fashion store, boost mobile app turnover to 30% of total sales. The Shopify mobile... app improved user experience and simplified the purchase process. RA Boutique saw 600,000 euros in mobile app revenue out of 2 million total. 56% of app users became repeat buyers, purchasing every 1–2 months. MageNative features like wishlists and TikTok integration supported growth and customer loyalty.
LBC Express - Transportation/trucking/railroad
Jumper. ai helped LBC Express automate customer service on Messenger. LBC Express wanted to answer common questions and give live...help for complex issues. Jumper.ai built an automated chat that handled tracking, rates, and branch info, and connected to live agents when needed. The system resolved 75.3% of queries without humans, saved 213,403 man-hours, and resolved 1.7 million customer queries. 81% of customers gave over 4-star ratings to the automated experience.
Driving ROI and results: Understanding the Impact of E-Commerce Software in Retail
Journeys - Retail
Journeys wanted customers to buy online and pick up in-store. Their old system was slow and could not show real-time... store inventory. Virid used the marketAgility Inventory System to update inventory every 5 minutes and process large files quickly. They added features like FedEx pickup, curbside options, and better checkout instructions. After launch, BOPIS adoption reached 10% and orders increased by 8%. Journeys plans to expand the solution to more stores.
A leading U.S. discount retailer - Retail
NIQ’s First-Party Data-Driven Enterprise Customer Segmentation helped a leading U. S. discount retailer improve its customer strategy. The retailer faced...challenges with outdated segmentation and adapting to changing consumer behavior. NIQ’s solution used dynamic customer scoring, headroom modeling, and enterprise segments. The retailer identified 9 customer personas, found its most loyal segment with 7:1 sales penetration, and tracked key behaviors. The new segmentation became the foundation for strategy across all vendors, boosting targeting, loyalty, and ROI.
BillyTheTree - Retail
SalesWarp helped BillyTheTree, a jewelry retailer, solve problems with manual product and inventory management. The company used SalesWarp’s order and... inventory management system to automate updates and manage all back-office operations in one place. This led to a 33% reduction in labor costs for inventory management. BillyTheTree also saved one hour per day with automated purchase orders. The business now delivers a unified brand experience across all sales channels.
Scrubs and Beyond - Retail
Scrubs and Beyond wanted to improve their online store to stay competitive. They used HiConversion to analyze their site and... found that simplifying the checkout process increased conversion rates by 3.2% on desktop and 5.8% on mobile. They also reduced clutter on product pages, improving cart rates by 14.72% on desktop and 6.77% on mobile. Finally, adding incentives decreased cart abandonment rates by 16.3% on desktop and 14.95% on mobile. These changes helped them provide a better shopping experience.
Cahetu - Retail
Clerk. io helped Cahetu, a Danish lifestyle webshop, automate product recommendations and search. Cahetu struggled with manual work and hidden...products. After using Clerk.io, they saw a 40% increase in average order size. Baskets grew 50% larger when customers used search or recommendations. All products became more visible across the webshop. Integration took less than two hours.
Amazon seller (unnamed) - Retail
An Amazon seller faced fake negative reviews and online bullying from a competitor. The seller reported the issue to Amazon... and refused to retaliate. Other sellers suggested using Amazon's Seller Code of Conduct and legal action. One seller investigated and provided evidence to Amazon, leading to the removal of fake reviews. The case shows the growing problem of fake reviews and the need for ethical action and vigilance.
Waitrose - Retail
Flooid partnered with Waitrose to deliver a mobile self-scanning system for their UK supermarkets. Waitrose wanted to improve the checkout... experience and keep up with fast-changing customer habits. Flooid's payment software enabled customers to scan products with handsets or their own phones, making checkout smoother. Now, about 40% of all in-store transactions at Waitrose are self-service. This technology helps Waitrose stand out in the competitive retail market.
Backcountry - Retail
Netcore Unbxd helped Backcountry improve its site search for outdoor gear and apparel. The AI-powered solution made search results more... relevant and easier to manage. Backcountry saw an 11% increase in demand from search sessions. Revenue per session went up by 9%. Site conversion rates improved by 7% compared to their previous provider.
Bag Riders - Retail
Bolt helped Bag Riders increase checkout completion by 433%. The company saw a 25% drop in total abandonment rate. Year-over-year... top-line growth reached 21%. Bag Riders used Bolt to improve their checkout process. The results show strong gains in sales and customer conversions.
True Value Hardware - Retail
EasyAsk helped True Value Hardware improve their online and mobile shopping experience. The company used EasyAsk's advanced search, navigation, and... merchandising solution. Shoppers can now find any product from a 65,000 SKU catalog using natural language search. This made it easier for customers and employees to get information and find products. The result is better customer service and a smoother buying process.
Medipiel - Retail
Segmentify helped Medipiel fix their search bar and use AI-powered recommendations. Medipiel is a top beauty and pharmacy retailer in... Colombia. Their old search made it hard for customers to find products. Segmentify's solution made search faster and smarter. Medipiel drove 30% of total sales through the new search. They also boosted conversions with smart product suggestions and dynamic pop-ups.
Mejuri - Retail
AfterShip helped Mejuri improve their post-purchase experience. Mejuri moved from a custom tech stack to Shopify, using AfterShip to manage... returns, warranty, shipping rules, and customer notifications in one place. AfterShip's integration with partners like Rise.ai automated store credit refunds. Mejuri used AfterShip's AI-powered tracking to send real-time delivery updates and reduce customer inquiries. This unified solution let Mejuri scale operations and keep customers happy as they grew.
KrasotkaPro - Retail
KrasotkaPro used the REES46 personalized product recommendations for their cosmetics e-commerce store. They wanted to increase average order value and... expose customers to new products. REES46 helped them target customer segments with tailored suggestions. After implementation, their average order value went up by 10%. They also saw more sales of higher-priced products and better email communication with customers.
Grey Haze Records - Retail
OpenCart helped Grey Haze Records upgrade from version 1. 5.3.1 to 4.1.0.3. The old site had security risks, slow performance,...and poor mobile support. The upgrade brought a modern admin interface, better SEO tools, and support for new PHP versions. A safe staging environment was used to avoid downtime and data loss. The new setup made the store faster, safer, and ready for future growth.
Wicker Central - Retail
Recapture. io helps Wicker Central recover lost sales from abandoned carts. Wicker Central sells high-end outdoor wicker furniture online. Their...long buying cycle needs personal communication. Recapture.io sends personalized emails to every customer who abandons a cart. In October, Wicker Central recovered an average of $72 for every abandoned cart email sent. They also use Recapture's Email Collector tool to grow their newsletter list and follow up with more customers.
BJ’s Wholesale Club - Retail
Rokt Ads helped BJ’s Wholesale Club grow member acquisition by 300% year over year. BJ’s wanted to reach younger, digital... shoppers as it expanded into new markets. Traditional channels like in-club signups and direct mail were not cost-effective. With Rokt Ads, BJ’s used real-time digital moments to target high-intent prospects. The company kept its cost per acquisition steady while expanding reach and scale. New members were on average 10 years younger than before.
The E-Commerce Software Blueprint for Better Selection Decisions in Apparel And Fashion
Boardriders - Apparel & Fashion
Rithum helped Boardriders expand from 140 to 190 sales channels, a 35% increase in 2024. Boardriders grew its sales value... 15x from 2014 to 2024 using Rithum’s marketplace management solutions. The company now manages six brands across 15 countries and 196 brand-marketplace-country combinations. Rithum’s integrations let Boardriders scale globally without extra operational strain. Boardriders uses both first-party and third-party models to reach more customers and boost profitability.
Arc'teryx - Apparel & Fashion
NuORDER helped Arc'teryx boost sales by 31%. The brand worked with NuORDER to improve wholesale order workflows and make buying... easier for dealers. Arc'teryx saw 38% growth in 2024 and passed $2B in total sales. They used open feedback and education to improve the buying process. NuORDER's wholesale platform supported Arc'teryx's growth strategy.
A premium apparel brand - Apparel & Fashion
ChannelEngine and AMZ PHD helped a premium apparel brand recover $75,000 in lost revenue on Amazon. The brand faced untracked... shortages and pricing errors, losing money each month. Manual claims were slow and hard to manage. With ChannelEngine’s automation and AMZ PHD’s expertise, the brand reclaimed 90% of disputed shortages. They processed claims going back to 2019. This money would have stayed lost without the audit.
B2B apparel maker - Apparel & Fashion
Loyalty Builders helped a B2B apparel maker boost revenue by $342,314 in just 6 weeks. The company faced stagnant marketing... returns and lacked analytics skills. Loyalty Builders ran a campaign with 5 targeted emails using product recommendations. Loyal customers got cross-sell offers, while fading customers got re-sell offers. The campaign increased buyers per email by 30% to 77% and order value by 12% to 80% compared to the control group.
ASICS - Apparel & Fashion
ASICS used Crobox’s Product Finder to bring the in-store experience online. They wanted to help shoppers find the right running... shoes in a personal and data-driven way. ASICS implemented a Shoe Finder with a product recommendation engine and Facebook integration. The solution led to a 16x ROI, a 52% increase in conversion rate, and a 15% rise in average order value. ASICS can now reuse product data for omnichannel marketing and improve customer journeys.
Atlas for Men - Apparel & Fashion
Prediggo's Central Manager and Central Catalog helped Atlas for Men, a leading outdoor apparel brand, manage a growing marketplace with hundreds of thousands of products. The company wanted... to improve user experience, boost conversion rates, and centralize marketing across 11 countries. Prediggo delivered a custom, scalable solution with advanced search, merchandising, and recommendation tools. Atlas for Men increased productivity, reduced staffing needs, and improved customer experience. The team gained new skills and valued Prediggo's daily support.
JENNY BIRD - Apparel & Fashion
Nosto’s Post-Purchase Upsell helped JENNY BIRD boost average order value by 58%. The brand used AI-powered recommendations to show shoppers... relevant products after checkout. This led to a 13% increase in accepted upsell offers. Customers who accepted spent $130 more per order on average. JENNY BIRD also saw a 9.3% rise in upsell value and 8.5% more net sales compared to their previous provider.
Lucky 21 - Apparel & Fashion
Feedvisor helped Lucky 21, an apparel retailer, grow sales and scale operations on Amazon. Lucky 21 used Feedvisor’s AI-first price... and advertising optimization technology. They automated pricing, managed ad campaigns, and used custom reports for better decisions. With Feedvisor, Lucky 21 saw 87% average year-over-year sales growth and 81% average year-over-year profit growth. The retailer also tripled their number of storefronts on Amazon.
Get It Got It - Apparel & Fashion
Printavo and InkSoft helped Get It Got It, a Wyoming print shop, move from a side hustle to a full-time business. The owners used... Printavo to organize jobs, reduce misprints, and stop using Post-it notes. Their revenue grew from $75,000 to $350,000 after using Printavo. Integration with InkSoft made order management easier and improved production. The shop now offers screen printing, embroidery, and more to local teams, schools, and tourists.
adidas - Apparel & Fashion
adidas needed to create a lot of product content quickly and with high quality. They used Talkoot to help with... this process. With Talkoot, adidas could produce more content, faster, and at a higher quality. Marcus Linek from adidas said they could not meet their business needs without Talkoot. The results included faster production and better content for their business.
Mosquito - Apparel & Fashion
Mosquito used edrone to boost their online fashion store. They recovered over 115,000 EUR from abandoned carts using automation. Pop-ups... grew their contact list by 28%. Welcome messages had a 92.6% open rate and brought in 9.25 EUR per email. The loyalty program generated 990 EUR for every 1000 emails sent. Mosquito improved customer engagement and sales with edrone's marketing tools.
Beautiful Disaster - Apparel & Fashion
Beautiful Disaster used StoreYa PPC Management Software to grow their online clothing brand. They focused on building a strong community... and unique brand identity. The company shifted from in-person events to 100% eCommerce, reaching more customers. Facebook video ads and Google campaigns drove their marketing. They achieved an average 9.4 ROAS using Traffic Booster. The brand now fulfills 300-500 orders daily and connects deeply with its shoppers.
Christine Laure - Apparel & Fashion
Channable helped Christine Laure, a leading French fashion brand with over 150 stores, improve its product data feeds. The brand wanted... to boost online sales and visibility on platforms like Google and Meta. Their agency, Pixalione, used Channable to centralize and optimize product information. This shift from a basic to a performance-driven feed made digital campaigns more effective. The result was better product visibility and a stronger digital presence.
FRANKIE4 - Apparel & Fashion
BrandShield helped FRANKIE4 remove 97. 5% of scam websites targeting their brand. FRANKIE4 faced problems with fake sites hurting their...business. They used BrandShield's online brand protection tools. The solution led to a high takedown rate of scam sites. This improved their online safety and protected their customers.
Billabong - Apparel & Fashion
Barilliance helps Billabong, a global swimwear retailer, use AI-driven product recommendations to boost sales. Billabong personalizes offers at every step... of the customer journey. The solution adapts recommendations in real time based on customer data and page context. Billabong achieved a 15.2% ecommerce conversion rate on product recommendations and saw a 533% lift in conversion rate. The system lets Billabong easily copy successful campaigns across brands and regions, saving IT resources and increasing profits.
The Latest E-Commerce Software Deployments delivering value in Consumer Goods
Monroe Systems for Business - Consumer Goods
Zentail helped Monroe Systems for Business expand to Target Plus. Monroe Systems used Zentail to manage over 4,000 SKUs across... Amazon, Walmart, eBay, and Target Plus. The company faced challenges with product data consistency and onboarding with a small team. Zentail's Listing Prep and Listing Status tools made onboarding fast and easy. Monroe Systems launched on Target Plus in just over 30 days, ahead of Black Friday. Zentail's support and tools helped them keep listings healthy and optimized.
Melitta Europa - Consumer Goods
Melitta Europa used pirobase PIM to modernize its product data management. The company now manages all product information for its... European sales division in one place. pirobase automates data exchange with trading partners using the Global Data Synchronisation Network. This reduces manual work and ensures high data quality. Melitta Europa can now share product data efficiently across Europe.
KitchenStyle - Consumer Goods
KitchenStyle moved its premium kitchenware e-shop to the Shoptet platform. The old system required constant technical updates and programmer costs.... Shoptet offered a ready-made solution with many add-ons and easy management. The migration used the Napojse.cz tool, saving time and reducing errors. Order processing is now automated, and integration with the bank and warehouse system improved efficiency. Search rankings and conversion rates have increased since the move.
Char-Broil - Consumer Goods
PriceSpider's Where-To-Buy tool helped Char-Broil track how shoppers use their website. After launch, 58% of users who clicked the Where-To-Buy... button showed buying interest by clicking to a retailer. Char-Broil saw 23% click to buy from their own site and 77% to retailers. The tool gave Char-Broil new insights into digital marketing and consumer behavior. This improved their understanding of online shoppers and retailer relationships.
Ashish Enterprizes - Consumer Goods
ShiprocketX helped Ashish Enterprizes grow international orders by 30%. The company faced long shipping lead times and complex logistics when... expanding to the US, Canada, Australia, and Germany. ShiprocketX provided a virtual courier network, a dedicated relationship manager, and streamlined customs compliance. This made global shipping easier and faster. Ashish Enterprizes saw reduced lead times and stronger international presence.
Sherry and Alan Gilson - Consumer Goods
Sherry and Alan Gilson use CrazyLister to run their eBay business. They have made a living on eBay since 2002,... selling pre-owned clothing. They organize one of the largest eBay seller meetups in San Jose. CrazyLister helps them save time and stay competitive. eBay has been their only source of income for many years.
A luxury skincare company - Consumer Goods
Cart. com helped a luxury skincare company grow on Amazon. The company struggled with channel conflicts and lost revenue to...unauthorized sellers. Cart.com refreshed product pages, improved advertising, and removed unauthorized sellers. They used custom products and virtual bundles to win the Buy Box. Cart.com also gave inventory support during busy seasons. The company saw 63% year-over-year revenue growth and an 82% increase in virtual bundle revenue.
ASICS - Consumer Goods
Red Points helped ASICS remove over $2. 5 billion in counterfeit products online. ASICS used Red Points' automated brand protection...and image recognition to scan 1.78 million images and eliminate 1.2 million infringements. The solution increased enforcement from 150 to over 20,000 listings per month. Manual enforcement time dropped to just 3-5 hours monthly. ASICS now targets high-risk sellers and integrates offline data for better anti-counterfeiting results.
E-Commerce Software in Action in Health Wellness And Fitness
Huron - Health, Wellness And Fitness
Yotpo Reviews helped Huron, a men's personal care brand, double their review volume and reach a 9. 8% conversion rate...on product pages. Huron needed more reviews, better display options, and stronger shopper engagement. By switching to Yotpo, they used Smart Prompts, AI Summaries, and Smart Sorting, and improved email flows. These changes led to more reviews and higher conversions, building trust with shoppers. Huron outperformed industry benchmarks and saw more revenue per session from review readers.
Virgin Active - Health, Wellness And Fitness
Shopware 6 helped Virgin Active manage complex subscriptions as they grew in Italy. Virgin Active needed a flexible and scalable... platform to handle many memberships and changing customer needs. Shopware 6 let them centralize workflows, reduce admin work, and adapt quickly. The platform integrated with their existing tech and supported high transaction volumes. This improved the member experience and made operations smoother.
rmdy - Health, Wellness And Fitness
Ad Badger helped rmdy lower its Amazon ad spend and ACOS in just one month. rmdy used Bids By Badger,... an automated bid optimization tool, to manage Amazon PPC campaigns. Before using Ad Badger, rmdy had an ACOS of 117.9%. After switching, they cut ad spend by more than half and dropped ACOS by over 60%. Sales, profit, and retention rate all increased. The solution made campaign management faster and more accurate.
BeeCure - Health, Wellness And Fitness
Webgility helped BeeCure save 40 hours each month by automating accounting and syncing orders from Amazon and Shopify. Before Webgility, BeeCure's... founder spent a week each month on manual reconciliation. With Webgility, month-end reconciliation now takes just 1–2 hours. The solution integrates with QuickBooks and provides real-time financials. BeeCure also values Webgility's responsive, personal support.
Health, Wellness and Fitness - Health, Wellness And Fitness
Magesolution helped a CPAP equipment provider improve their Shopify store. The team created a new responsive theme and added features... like a mega menu, product filters, and Ajax add to cart. These changes made the site faster and easier to use. Customers now enjoy a smoother shopping experience. The business can also show related product recommendations and suggest products in search.
Blume - Health, Wellness And Fitness
Glew helps Blume improve their ecommerce data strategy. Before Glew, Blume struggled with manual, time-consuming data analysis and unclear insights.... Glew provided an easy-to-use platform that integrates with their ecommerce tools. Blume now tracks key metrics like repeat customers and lifetime value. They use data to support growth and improve product strategies. Glew gives Blume better insights for future business decisions.
Recent adoption and success with E-Commerce Software software in Food And Beverages
Austin Cake Ball - Food & Beverages
UltraCart helped Austin Cake Ball grow from a small bakery to a major player in the cake ball market. The company needed... a reliable online sales platform with features like zip code restricted shipping. UltraCart's hosted shopping cart provided the stability and scalability they wanted. Austin Cake Ball moved away from paper systems and improved their process. They now have a strong online presence and several physical locations.
Patrick Roger - Food & Beverages
Patrick Roger, a renowned chocolatier and sculptor, needed a new e-commerce solution. His previous websites were outdated and split into... two parts. Ici La Lune, a French web agency, merged the corporate and e-commerce sites using Drupal Commerce and Snipcart. This integration allowed for a seamless experience with shared stock management and efficient order processing. The new setup improved the online sales process and provided a modern, responsive web application.
Bragg - Food & Beverages
Sales Layer helped Bragg manage their product information faster. Bragg unified product content across all channels using Sales Layer's PIM... platform. The dashboard is easy to use and has many plug-and-play connectors. Bragg managed 253 products in one place. Catalog management became 5 times faster. Bragg saved up to 80% of their catalog management time.
WOWTea - Food & Beverages
Metrilo helped WOWTea improve customer retention. WOWTea had big seasonal drops in sales before using Metrilo. The team used Metrilo... to segment customers and send personalized emails. These emails doubled the customer retention rate. WOWTea saw 43% more revenue after using Metrilo.
Difford’s Guide - Food & Beverages
Zenstores helped Difford’s Guide improve their ecommerce shipping. The team faced challenges with alcohol delivery rules, fragile packaging, and scaling... during busy seasons. Zenstores set up custom shipping workflows for their Shopify store and gave clear delivery dates to customers. Automated order import and one-click label printing made shipping faster and reduced mistakes. Difford’s Guide now has a smoother, more reliable fulfilment process and can grow their online store with confidence.
The E-Commerce Software Blueprint for Better Selection Decisions in Information Technology And Services
BigID - Information Technology And Services
BigID, a data discovery and classification platform, faced challenges in navigating a dynamic market and integrating with Cloud Marketplace platforms. They lacked a... clear Cloud GTM strategy. By partnering with Tackle, BigID implemented a proactive strategy, leveraging Tackle's Cloud GTM Platform. This led to a 300% year-over-year growth in the first two years and a 105% revenue increase this year. The time to register a deal was reduced to 2 minutes, and the close rate increased from 18% to 34%.
Huntr - Information Technology And Services
Baremetrics helped Huntr double its subscription revenue every year for four years. Huntr used Baremetrics to track churn, upgrades, and... new subscribers in real time. The team saved over 10 hours each month by replacing manual spreadsheets. Baremetrics enabled fast, data-driven decisions during two major business pivots. Huntr's dashboard became central to weekly operations and planning.
Aligned Data Centers - Information Technology And Services
Springbot Studio helped Aligned Data Centers with marketing. Aligned wanted to grow its brand and get more leads. Springbot used... web design, event marketing, and SEO. They made new content and improved the website. Aligned got more leads and finished many projects. Their brand became stronger in the technology sector.
2P Perfect Presentation Co. - Information Technology And Services
SDAC helped 2P Perfect Presentation Co. solve slow data transfer and scalability issues in large, complex projects. The company needed... faster SQL Server connectivity for millions of rows and hundreds of tables. SDAC provided native, high-speed connectivity and easy integration. After switching to SDAC, 2P Perfect Presentation saw a 90% increase in productivity. The team also reduced development costs and improved project performance.
The E-Commerce Software Blueprint for Better Selection Decisions in Entertainment
EasySeat - Entertainment
Flint Analytics revamped EasySeat's PPC campaigns. EasySeat struggled with unprofitable paid search and remarketing. Flint prioritized high-value events and optimized... ad timing. They improved landing pages and messaging for better conversions. In 12 months, EasySeat saw a 300% increase in sales, a 400% rise in return visitors per month, and an 84% drop in cost per PPC conversion.
a global band - Entertainment
Paradiso Software used AR and VR to help a global band stream digital music concerts. Fans enjoyed lifelike experiences and... interactive features like virtual meet-and-greets. The solution reached a wider audience and increased engagement. The band gained new revenue streams from ticket sales and virtual merchandise. Detailed analytics helped them understand fan preferences.
Rekyou - Entertainment
Kreezalid helped Rekyou build an online marketplace for renting music studios. Rekyou wanted to make music production easy for everyone,... not just professionals. The founders struggled to find the right partners and technical skills. Kreezalid provided the platform and support to launch quickly. Rekyou now offers secure payments, insurance, and connects artists with studios. The marketplace helps artists create, promote, and distribute music easily.
The Latest E-Commerce Software Deployments delivering value in Computer Software
Asana - Computer Software
Swiftype helped Asana improve their support portal search. Asana wanted to scale customer service without hiring a large team. Users... had trouble finding answers in the product guide. Swiftype made it easier for users to find information fast. The Asana team used Swiftype analytics to spot gaps and add new support content. The dashboard was easy to use and helped the team meet user needs.
ChartMogul - Computer Software
ChartMogul changed its pricing from customer-based to revenue-based to better match value and price. The migration caused a loss of... 178 accounts in one segment, dropping retention to 44.7%. However, monthly recurring revenue in that segment grew from $57,640 to $85,838, reaching 148.9% MRR retention. The remaining customers were more engaged and a better fit. The support team saw fewer requests per customer. The project took 1.5 years and helped ChartMogul focus on B2B SaaS customers.
Napatech - Computer Hardware
Fluid Topics helped Napatech create a unified content hub for technical and marketing content. Napatech needed better visibility and a... strong web presence for their complex documentation. They moved from PDF and WebHelp under NDA to dynamic delivery with Fluid Topics. The new system was up and running in a week, with fast and relevant search. Napatech saw a 28% increase in hits on their tech website after launch.
Driving ROI and results: Understanding the Impact of E-Commerce Software in Manufacturing
Spaenaur - Manufacturing
Akeneo PIM helped Spaenaur move from a 1,700-page printed catalog to a digital product catalog. Their old ERP system made... product data management slow and hard for marketing teams. Akeneo became the single source of truth, letting business users enrich and manage product content without IT. The Akeneo App for Shopify made syncing product data to their eCommerce store easy. Spaenaur now launches products faster and can expand to new marketplaces like Amazon and Google.
Cablecraft - Manufacturing
PureClarity helped Cablecraft, a leading UK cable accessories supplier, improve their e-commerce results. Cablecraft wanted to increase average order value... and enhance the customer journey. They used PureClarity's AI-driven product recommendations and pop-ups on their Magento 2 site. As a result, 7.5% of all online orders are now attributable to PureClarity. Cablecraft saw an 11.5% increase in average order value after implementation.
DuraTech Industries - Manufacturing
Documoto helped DuraTech Industries modernize its dealer portal. The company moved from a slow, third-party system to a self-managed platform.... DuraTech saw a 10–20% increase in parts sales and cut parts sales staff costs by 50%. Parts catalog updates now happen instantly, not in weeks. Dealers use the new portal more, with over 1,500 logins in the first month. DuraTech improved efficiency and customer experience with Documoto.
Driving ROI and results: Understanding the Impact of E-Commerce Software in Construction
Buildagil - Construction
SubscriptionFlow helped Buildagil move away from manual spreadsheets for billing and payments. Buildagil automated subscription management using SubscriptionFlow's platform. They... set up calendar billing to bill customers at the start of each quarter. Payment processing now happens three months in advance, matching company policies. This improved workflow and made business processes more efficient.
Würth Serbia - Construction
Würth Serbia wanted to keep its top position and boost sales productivity. In 2015, they started a digital sales strategy... and chose Intelisale Solutions PRO plan. The solution included mobile and web apps, smart order management, and AI-powered features. Intelisale was integrated with their ERP system. After one year, sales rep productivity went up by 19%. The number of orders per sales rep grew by 26%. The number of articles ordered per sales rep grew by 57%.
Bouwdepot - Construction
Prisync helped Bouwdepot see their price position clearly. The tool gave a visual overview of pricing compared to competitors. It... allowed Bouwdepot to adjust for differences in selling units. Roel Deckers, purchase coordinator, praised Prisync for these features. The company used Prisync to improve their pricing strategy.
The Latest E-Commerce Software Deployments delivering value in Marketing And Advertising
Candace Junée - Marketing And Advertising
SamCart helped Candace Junée sell her courses and memberships online. She struggled with tech and needed an easy checkout tool.... SamCart gave her high-converting checkout pages, one-click upsells, and automated payments. Her checkout conversions rose to 6.3% and 7.8%, three times higher than average. She processed over $1 million and crowdfunded $34,000 using "Pay What You Want". Buy Now, Pay Later options boosted her high-ticket sales.
GetResponse - Marketing And Advertising
Beamer helped GetResponse double their product activation. GetResponse used Beamer to send real-time notifications and announce product updates inside their... platform. Before Beamer, they relied on email to share updates. With Beamer, users received instant communications about billing, support, and product changes. The Product Marketing team used segmentation and in-app changelogs to target messages. As a result, product activation rates doubled.
Sociality.io - Marketing And Advertising
AnnounceKit helped Sociality. io improve how they share product updates. Before, Sociality.io only used email, and many updates got lost...or ignored. With AnnounceKit, they now make regular and easy announcements. The tool saves time and is simple to use. Sociality.io saw better engagement and faster communication with their customers.
Driving ROI and results: Understanding the Impact of E-Commerce Software in Consumer Electronics
Logitech - Consumer Electronics
Feedonomics helped Logitech cut product data errors from over 5% to less than 1%. The platform saved Logitech more than... 30 hours each month by automating feed updates and syndication. Google Shopping organic clicks increased by 25% year over year. Feedonomics gave Logitech real-time feed diagnostics, proactive alerts, and better control over product data. Logitech now supports paid media campaigns and new ad channels with optimized, segmented product data.
Jason's family electronics business - Consumer Electronics
Jason took over his family's electronics business and moved it online to survive. He chose to sell only on eBay,... which now makes up 70% of his sales. Jason needed a way to keep prices low and track competitors. He used StreetPricer to automate price changes and monitor the market. This helped him offer the best prices and keep his profit margin. His online shop now brings in more customers and higher sales.
BCH Technologies - Consumer Electronics
TargetBay Reviews helped BCH Technologies collect more customer reviews and show them on their Shopify store. They used automated review... requests and gave coupons to get more feedback. Review widgets and Google integration made reviews easy to find. BCH Technologies saw 6X higher revenue from review-driven coupon campaigns. They collected 2,544 reviews and influenced over 2,800 orders. This built trust and helped them grow sales.
The Latest E-Commerce Software Deployments delivering value in Non Profit Organization Management
The Salvation Army - Non Profit Organization Management
SureDone Multichannel E-Commerce Software helped The Salvation Army scale its online retail operations. The Salvation Army needed a way for... each store to list and manage its own products in a unified system. SureDone built a custom solution so stores could list on a shared eBay account. Now, 14 large stores sell online, with more to come. The Salvation Army increased revenue and online visibility, connecting with new customers, volunteers, and donors.
Age UK and Zing - Non Profit Organization Management
Twilio helped Age UK and Zing build safe, scalable, and cost-effective services for volunteers and the elderly. The solution focused... on secure communications and efficient volunteer management. Twilio's platform enabled better engagement and support for elderly users. The partnership improved service delivery and operational efficiency for the non-profit sector.
Recent adoption and success with E-Commerce Software software in Education
Delhi Technological University (DTU) - Education
LIBSYS ERP helped Delhi Technological University manage academic operations for over 10,000 students. The university automated attendance using a Bluetooth-enabled... mobile app, reducing manual work and errors. Fee collection moved online with integration to the SBI payment gateway, making payments easier and more secure. Admissions for sixteen programs were fully automated, speeding up the process and cutting manual effort. Event data collection and student self-registration also became faster and more accurate with LIBSYS ERP.
Primary Classroom Resources - Education
ChannelGrabber helped Primary Classroom Resources save 2 hours every day. The company used to spend a lot of time manually... updating stock across eBay, Amazon, and their own website. ChannelGrabber automated stock control, order management, and listings. This freed up time for the director to focus on growing the business. The business expanded its product range and opened a retail store after using ChannelGrabber.
E-Commerce Software in Action in Medical Devices
Cardio Scan - Medical Devices
Sendcloud helped Cardio Scan make their shipping process faster and easier. Cardio Scan sells medical devices and nutrition bars. Before... Sendcloud, shipping was slow and complex. With Sendcloud, orders import directly from the shop, saving time and work. Cardio Scan can now offer more shipping options and print labels with one click. The process is now cheaper and more efficient.
ACON Laboratories - Medical Devices
Clarity built a HIPAA-compliant portal and app for ACON Laboratories. ACON needed to improve care for diabetics who manually tracked... blood glucose and struggled to share accurate data with doctors. Clarity's solution automated data collection and sharing. This made it easier for patients and doctors to monitor health. The portal helped improve diabetes care and patient outcomes.
E-Commerce Software in Action in Accounting
Rebecca Johnson (accountant with eCommerce clients) - Accounting
Expandly helps Rebecca Johnson, an accountant with eCommerce clients, manage sales and inventory across multiple channels. Before Expandly, tracking sales... and tax details was hard and took a lot of time. With Expandly’s direct Xero integration, sales data flows automatically and tax records are accurate. Rebecca can now serve more clients and her client can see all inventory in one place. Both enjoy smoother, stress-free operations.
Kemper CPA Group - Accounting
Transaction Pro helps Kemper CPA Group import data into QuickBooks. The firm uses Rightworks Transaction Pro to manage data transfers.... This makes their accounting work easier. The solution supports their workflow. The video shares their experience with the product.
Driving ROI and results: Understanding the Impact of E-Commerce Software in Consumer Services
Action Carting Environmental Services - Consumer Services
Billtrust invoicing and payments solutions helped Action Carting Environmental Services boost digital payment adoption. After three targeted email campaigns, digital... customer payments increased by $2 million. ACH payments rose 34% and credit card payments rose 17% from Q1 2018 to Q3 2020. 51% of customers now get invoices electronically, and 32% pay digitally. The company saves 70 hours a month in manual labor and $23,000 a year in postage costs.
Swimmy - Consumer Services
Sharetribe helped Swimmy launch a pool rental marketplace in France and Spain. Swimmy used Sharetribe to go live quickly without... coding. The platform supported rapid growth, reaching hundreds of thousands of users and millions in bookings. Swimmy started with no-code tools, then moved to Sharetribe’s developer platform for custom features. Each summer brought more users and press coverage. Swimmy now donates part of its profit to charities.
E-Commerce Software in Action in Financial Services
Clearwater Analytics - Financial Services
Gotransverse replaced Clearwater Analytics' legacy billing system. Clearwater needed to manage complex, contract-specific pricing for over $6 trillion in assets.... The old system was slow and required many manual steps. Gotransverse automated billing, improved reporting, and reduced errors. Clearwater launched a new pricing model in under 3 months and enabled 25% year-over-year growth. The solution cut billing overhead and helped meet public audit requirements.
Alliant Credit Union - Financial Services
Selligent by Marigold helped Alliant Credit Union digitize its onboarding. The old process used slow mail, causing delays and friction.... The new automated email campaign drove 52% of new members to download the mobile app, 5% to make a mobile deposit, and 2% to open a credit account. This improved digital adoption, customer satisfaction, and revenue. Alliant's marketing team gained a full customer view and increased engagement with personalized messaging.
The Latest E-Commerce Software Deployments delivering value in Transportationtruckingrailroad
Airspeed - Transportation/trucking/railroad
Unicommerce helped Airspeed, a leading logistics and express courier company in the Philippines, improve its warehouse and order management. Airspeed needed to... handle diverse client needs, centralize operations, and improve returns and reporting. With Unicommerce, Airspeed achieved a 99.99%+ order fulfillment rate and 210% order growth in just 4 months. The company also saw a 118% increase in catalog size and managed over 286,000 live inventory items.
Rocket Shippers - Transportation/Trucking/Railroad
Extensiv helped Rocket Shippers automate fulfillment and scale operations. Using 3PL Warehouse Manager and Network Manager, they saved hours daily... and improved shipping speed. The solution gave visibility across locations and made inventory management easy. Rocket Shippers launched new services and unlocked new revenue streams. They now serve more omnichannel brands with faster, cheaper shipping.
Driving ROI and results: Understanding the Impact of E-Commerce Software in Automotive
Chevrolet - Automotive
Fanplayr helped Chevrolet boost website lead generation for specific car models. The team used advanced segmentation and real-time targeting to... show personalized overlays and creatives. Chevrolet collected over 6,500 leads in one year. The campaign achieved an 11% click-through rate and a 9% post-click conversion rate. These results show strong performance in automotive digital marketing.
Aston Martin Dealership (Parts Department, Newport Pagnell) - Automotive
Webinterpret helped the Aston Martin Dealership Parts Department in Newport Pagnell grow international sales on eBay. The dealership used the... eBay European Sales Booster and Webinterpret’s localization tool. This let them launch their eBay store in 10 new markets. They saw a 26% increase in international sales. More buyers from new countries found their rare car parts and accessories.
The E-Commerce Software Blueprint for Better Selection Decisions in Internet
Turo - Internet
Sift helps Turo deliver a smooth and secure experience for its community. Turo uses Sift to build trust and support... business growth. The platform enables accurate fraud detection and dynamic friction. Turo retains loyal customers in real time with Sift's AI-powered fraud prevention. Sift supports Turo in scaling operations while keeping users safe.
AirSide Chat - Internet
Yo! Coach helped AirSide Chat build an online consultation platform for aviation professionals and enthusiasts. The founders wanted a flexible,...accessible space for expert advice and career growth. Yo!Coach was customized with features like one-on-one and group chat, video chat, multicurrency, multilingual support, and booking management. The platform quickly attracted a global network of experts and enthusiasts. Many users registered and started consultations soon after launch.
The Latest E-Commerce Software Deployments delivering value in Real Estate
hallo.immo - Real Estate
Billwerk+ helped hallo. immo, a PropTech start-up, manage its SaaS real estate calculator subscriptions. hallo.immo needed flexible subscription models and...automated accounting. Billwerk+ offered easy setup, REST API integration, and strong support. The team integrated Stripe, PayPal, and Mailchimp for payments and email marketing. Users can start with a 30-day trial and upgrade to paid plans. hallo.immo values Billwerk+ for its flexibility and responsive support.
Recent adoption and success with E-Commerce Software software in Media Production
La Nacion - Media Production
EmbedStories helped La Nacion use Instagram stories as a full marketing funnel, not just for branding. The platform delivered a... fast, solid experience. The stories looked good and loaded quickly. La Nacion found the solution reliable for their needs.
Driving ROI and results: Understanding the Impact of E-Commerce Software in Telecommunications
Sure - Telecommunications
Cerillion helped Sure automate fibre-to-the-premises (FTTP) provisioning. Sure needed to speed up service delivery and improve operational efficiency. Cerillion provided... a BSS/OSS solution for triple-play services. The solution enabled faster time-to-market and better operational performance. Sure now delivers fibre services more efficiently.
Recent adoption and success with E-Commerce Software software in Wholesale
Lerøy Norge - Wholesale
DynamicWeb helped Lerøy Norge modernize its B2B eCommerce with a mobile-first, headless portal. The company faced outdated ordering, manual work,... and limited mobile support. DynamicWeb integrated with Microsoft Dynamics 365 and offered features like favorites lists and repeat orders. Online orders grew from 10% to 60%. Manual effort dropped and customer satisfaction improved.
The Latest E-Commerce Software Deployments delivering value in Design
Pathpages - Design
Notion helped Pathpages founder Modest Mitkus organize both business and personal life. Before Notion, he struggled with many tools that... made things harder. With Notion, he built custom systems for tasks, notes, and finances in one place. This change improved his motivation and focus. His Notion templates now help tens of thousands of people and have won eight awards. Notion made it easy for him to manage everything and grow his business.
E-Commerce Software in Action in Hospitality
AAA Washington - Hospitality
nChannel helped AAA Washington connect Lightspeed POS with Microsoft Dynamics GP. AAA Washington wanted to improve their retail stores and... customer experience. Their old POS system was slow and hard to change. nChannel's integration removed manual work and 24+ hour delays. Now, item data updates automatically and inventory is always current. Store sales data goes to the ERP in real time. This made shopping easier for customers and helped AAA Washington run their stores better.
The E-Commerce Software Blueprint for Better Selection Decisions in Information Services
GS1 Mexico - Information Services
Syndigo Product Information Management (PIM) helped GS1 Mexico improve data accuracy and speed. GS1 Mexico used Syndigo’s custom data models... to meet different retail partner needs. The solution enabled quarterly product updates instead of yearly ones. GS1 Mexico saw a 90% increase in speed to market and a 60% increase in product data accuracy. Product returns dropped by 20%. Product content accuracy improved by 50%, and sales grew by 20%.
Recent adoption and success with E-Commerce Software software in Pharmaceuticals
Multipharma - Pharmacy
Spott helped Multipharma make interactive Google Display ads. Users could click and explore dog products in the ads. Multipharma saw... a 155% higher click-through rate. They also cut their cost per click by 60%. The ads brought more traffic to their site without extra spending.
Driving ROI and results: Understanding the Impact of E-Commerce Software in Restaurants
Ippudo NY - Restaurants
CAKE's restaurant reservation app helped Ippudo NY improve their guest experience. The app reduced walk-aways by 25%, cutting the rate... from 12% to under 9%. Complaints about wait times dropped by 50%, and positive feedback increased. The system created over 10,120 guest profiles, helping staff identify regulars and VIPs. The app also made it easier for staff to manage the waitlist and improved guest communication.