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Driving ROI and results: Understanding the Impact of Authoring and Publishing in Government Administration
Italian National Police Force (Carabinieri)
- Government Administration
- Very Large
Rome, Italy
HID Global provided the Italian National Police Force with secure ID cards. The Carabinieri needed to replace four separate credentials... with one multi-purpose card. The new card uses LaserCard optical security, two chip technologies, and secure printing. It offers tamper-proof, counterfeit-resistant features and stores personal, biometric, and health data. The solution enables secure facility access, e-government services, and identity verification.
Italian National Police Force (Carabinieri)
- Government Administration
- Very Large
Rome, Italy
HID Global provided the Italian National Police Force with secure ID cards. The Carabinieri needed to replace four separate credentials... with one multi-purpose card. The new card uses LaserCard optical security, two chip technologies, and secure printing. It offers tamper-proof, counterfeit-resistant features and stores personal, biometric, and health data. The solution enables secure facility access, e-government services, and identity verification.
Italian National Police Force (Carabinieri)
- Government Administration
- Very Large
Rome, Italy
HID Global provided the Italian National Police Force with secure ID cards. The Carabinieri needed to replace four separate credentials... with one multi-purpose card. The new card uses LaserCard optical security, two chip technologies, and secure printing. It offers tamper-proof, counterfeit-resistant features and stores personal, biometric, and health data. The solution enables secure facility access, e-government services, and identity verification.
Italian National Police Force (Carabinieri)
- Government Administration
- Very Large
Rome, Italy
HID Global provided the Italian National Police Force with secure ID cards. The Carabinieri needed to replace four separate credentials... with one multi-purpose card. The new card uses LaserCard optical security, two chip technologies, and secure printing. It offers tamper-proof, counterfeit-resistant features and stores personal, biometric, and health data. The solution enables secure facility access, e-government services, and identity verification.
Shoalhaven City Council
- Government Administration
- Medium
Nowra, Australia
Nitro PDF Pro helped Shoalhaven City Council boost productivity by 364%. The council switched from a complex licensing system to... Nitro’s easy-to-manage solution. IT staff no longer spend time allocating licenses. All 1,300 employees now use Nitro for editing and converting PDFs. The council reached 100% license utilization in the first quarter. Nitro is now the default PDF tool for the organization.
South Carolina Department of Transportation
- Government Administration
- Large
USA
Docufree digitized over 80 years of maps and drawings for the South Carolina Department of Transportation. The project preserved delicate... historical documents and eliminated the need for 30,000 square feet of warehouse storage. Staff and customers can now access records quickly through a digital system. The risk of document loss and deterioration is gone. Productivity and efficiency increased with self-service access for public records research.
Marion County
- Government Administration
- Very Large
Tungsten Automation helped Marion County speed up warrant processing. Officers used to spend up to half an hour just traveling... to get a warrant signed. Now, with Tungsten TotalAgility and digital workflows, officers submit and track warrants electronically. The new system cuts warrant issuance from hours to minutes. Law enforcement can focus more on public safety instead of paperwork.
Marion County
- Government Administration
- Very Large
Tungsten Automation helped Marion County speed up warrant processing. Officers used to spend up to half an hour just traveling... to get a warrant signed. Now, with Tungsten TotalAgility and digital workflows, officers submit and track warrants electronically. The new system cuts warrant issuance from hours to minutes. Law enforcement can focus more on public safety instead of paperwork.
Marion County
- Government Administration
- Very Large
Tungsten Automation helped Marion County speed up warrant processing. Officers used to spend up to half an hour just traveling... to get a warrant signed. Now, with Tungsten TotalAgility and digital workflows, officers submit and track warrants electronically. The new system cuts warrant issuance from hours to minutes. Law enforcement can focus more on public safety instead of paperwork.
Marion County
- Government Administration
- Very Large
Tungsten Automation helped Marion County speed up warrant processing. Officers used to spend up to half an hour just traveling... to get a warrant signed. Now, with Tungsten TotalAgility and digital workflows, officers submit and track warrants electronically. The new system cuts warrant issuance from hours to minutes. Law enforcement can focus more on public safety instead of paperwork.
Marion County
- Government Administration
- Very Large
Tungsten Automation helped Marion County speed up warrant processing. Officers used to spend up to half an hour just traveling... to get a warrant signed. Now, with Tungsten TotalAgility and digital workflows, officers submit and track warrants electronically. The new system cuts warrant issuance from hours to minutes. Law enforcement can focus more on public safety instead of paperwork.
Marion County
- Government Administration
- Very Large
Tungsten Automation helped Marion County speed up warrant processing. Officers used to spend up to half an hour just traveling... to get a warrant signed. Now, with Tungsten TotalAgility and digital workflows, officers submit and track warrants electronically. The new system cuts warrant issuance from hours to minutes. Law enforcement can focus more on public safety instead of paperwork.
Marion County
- Government Administration
- Very Large
Tungsten Automation helped Marion County speed up warrant processing. Officers used to spend up to half an hour just traveling... to get a warrant signed. Now, with Tungsten TotalAgility and digital workflows, officers submit and track warrants electronically. The new system cuts warrant issuance from hours to minutes. Law enforcement can focus more on public safety instead of paperwork.
Marion County
- Government Administration
- Very Large
Tungsten Automation helped Marion County speed up warrant processing. Officers used to spend up to half an hour just traveling... to get a warrant signed. Now, with Tungsten TotalAgility and digital workflows, officers submit and track warrants electronically. The new system cuts warrant issuance from hours to minutes. Law enforcement can focus more on public safety instead of paperwork.
Marion County
- Government Administration
- Very Large
Tungsten Automation helped Marion County speed up warrant processing. Officers used to spend up to half an hour just traveling... to get a warrant signed. Now, with Tungsten TotalAgility and digital workflows, officers submit and track warrants electronically. The new system cuts warrant issuance from hours to minutes. Law enforcement can focus more on public safety instead of paperwork.
Marion County
- Government Administration
- Very Large
Tungsten Automation helped Marion County speed up warrant processing. Officers used to spend up to half an hour just traveling... to get a warrant signed. Now, with Tungsten TotalAgility and digital workflows, officers submit and track warrants electronically. The new system cuts warrant issuance from hours to minutes. Law enforcement can focus more on public safety instead of paperwork.
Marion County
- Government Administration
- Very Large
Tungsten Automation helped Marion County speed up warrant processing. Officers used to spend up to half an hour just traveling... to get a warrant signed. Now, with Tungsten TotalAgility and digital workflows, officers submit and track warrants electronically. The new system cuts warrant issuance from hours to minutes. Law enforcement can focus more on public safety instead of paperwork.
Marion County
- Government Administration
- Very Large
Tungsten Automation helped Marion County speed up warrant processing. Officers used to spend up to half an hour just traveling... to get a warrant signed. Now, with Tungsten TotalAgility and digital workflows, officers submit and track warrants electronically. The new system cuts warrant issuance from hours to minutes. Law enforcement can focus more on public safety instead of paperwork.
Western Colorado University used Marq to manage a high volume of design requests from campus clients. Before Marq, the small... creative team struggled to balance large branding projects with many small flyer and brochure requests. Marq's branded templates and collaborative workflow let non-designers create their own materials, reducing turnaround time from weeks to much faster. The creative team now spends less time on back-and-forth emails and more time on strategic admissions work. The university's brand is now more consistent across all materials.
Wycliffe College uses Flipsnack to improve communication with parents, staff, and alumni. The school sends weekly digital newsletters to parents... in an easy-to-read format on any device. Flipsnack's PDF upload and private publishing features help share confidential documents and school magazines. Teachers can review student projects instantly. The platform supports both tradition and modern needs in education.
University of California Davis
- Education
- Very Large
Davis, USA
WeVideo was used in the Brewing Science course at University of California Davis to deliver interactive video lectures. Students received detailed... feedback through WeVideo, which helped them understand complex STEM topics. Learners reported higher engagement and valued the explanations for correct and incorrect answers. The platform also helped create a more personal connection between students and instructors. The study found that integrated technology can improve feedback and learning in online courses.
TIME Pvt Ltd used VdoCipher to secure their online video content. They needed a robust, scalable infrastructure with strong anti-piracy... protection. VdoCipher's DRM encryption and CDN player stopped unauthorized downloads and sharing. As a result, TIME saw steady growth in their online user base. Their technology and support helped TIME execute their online strategy effectively.
Smore for Teams helped Westside Community Schools in Omaha, Nebraska, improve their newsletter open rates and achieve consistent communication across the district. The platform enabled... teachers and staff to easily create, distribute, and track newsletters, making information sharing with families simple and reliable. Administrators gained real-time oversight of communications, allowing for better planning and timing of messages. The district saw strong adoption among teachers, who valued the tool’s ease of use and support. Consistent newsletter design built trust and engagement with families at every grade level.
RELAYTO transformed the Pluralsight Brand Book from a static PDF into an interactive online guide. The new format uses background... videos, clear calls to action, and smooth transitions. This makes the brand guidelines more engaging and easier to use. The interactive experience helps with brand management in the education sector. Pluralsight now has a dynamic brand book that is simple to navigate and visually appealing.
University of Illinois System — Office of Medicaid Innovation
- Education
- Very Large
Urbana, USA
Vyond helped the University of Illinois System’s Office of Medicaid Innovation speed up video training production by 400%. The team used... Vyond to create engaging, interactive training modules for behavioral health providers. They finished the new training series in a quarter of the time compared to their previous vendor. The administration was very pleased with the faster development and improved results. Vyond’s templates and tools made it easy to revise scripts and launch the videos quickly.
ONLYOFFICE Desktop Editors helped Kimmo Granqvist, a senior lecturer at the University of Helsinki, solve document compatibility issues on Linux. He needed a... secure, collaborative, and reliable office suite for both personal and professional use. ONLYOFFICE offered strong Microsoft Office format compatibility and easy self-hosted options. Kimmo values its security features and finds it more stable than other open-source competitors.
HootSuite University helps University of Louisville students gain hands-on social media skills. Dr. Karen Freberg uses the platform in her... strategic communication classes. Students benefit from social media education and certification. The program teaches managing multiple social media platforms. Students learn about privacy and online security. HootSuite University supports career growth in social media marketing.
A private university in the United States of America
- Education
SysTools Office 365 to Office 365 migration tool helped a large US university move 28,000+ mailboxes from an acquired school's tenant to its own. The university needed... a fast, seamless migration with no data loss or downtime. SysTools provided a ready-to-use solution, overcoming throttling issues and enabling incremental migration. The migration finished with zero downtime and no mail loss, earning positive feedback from the university's IT team.
A private university in the United States of America
- Education
SysTools Office 365 to Office 365 migration tool helped a large US university move 28,000+ mailboxes from an acquired school's tenant to its own. The university needed... a fast, seamless migration with no data loss or downtime. SysTools provided a ready-to-use solution, overcoming throttling issues and enabling incremental migration. The migration finished with zero downtime and no mail loss, earning positive feedback from the university's IT team.
Autonomous University of Mexico State (UAEMex)
- Education
- Very Large
Kotobee helped the Autonomous University of Mexico State (UAEMex) create interactive and visually appealing study guides. Before Kotobee, UAEMex struggled... with ebook software that lacked dynamic layouts and compatibility. Kotobee offered an easy, fast, and versatile solution that worked with their educational platform. Students and program directors praised the new study guides for being well-designed and easy to use. UAEMex now plans to use more Kotobee features to further improve their digital learning materials.
Bullhorn, Inc.
- Information Technology And Services
- Very Large
Boston, USA
Bullhorn used MadCap Flare and Flare Online to create a centralized, searchable documentation hub. This helped reduce support tickets and... shorten support calls. The team now publishes over 10,000 articles for 20 products, making it easier for users to find answers. Collaboration improved, cutting SME edit times from 3 hours to 30 minutes. Page visits jumped from 5,000 to 285,000 in eight months, showing strong user adoption.
Bullhorn, Inc.
- Information Technology And Services
- Very Large
Boston, USA
Bullhorn used MadCap Flare and Flare Online to create a centralized, searchable documentation hub. This helped reduce support tickets and... shorten support calls. The team now publishes over 10,000 articles for 20 products, making it easier for users to find answers. Collaboration improved, cutting SME edit times from 3 hours to 30 minutes. Page visits jumped from 5,000 to 285,000 in eight months, showing strong user adoption.
Bullhorn, Inc.
- Information Technology And Services
- Very Large
Boston, USA
Bullhorn used MadCap Flare and Flare Online to create a centralized, searchable documentation hub. This helped reduce support tickets and... shorten support calls. The team now publishes over 10,000 articles for 20 products, making it easier for users to find answers. Collaboration improved, cutting SME edit times from 3 hours to 30 minutes. Page visits jumped from 5,000 to 285,000 in eight months, showing strong user adoption.
Go1
- Information Technology And Services
- Medium
Brisbane, Australia
Go1 used WRITER to cut RFP completion time in half and save 40% on marketing campaign time. The marketing team... now creates content marketing guides 75% faster. WRITER's Knowledge Graph helps Go1 keep information accurate and up to date. Multilingual features let Go1 reach prospects worldwide without extra translation costs. WRITER ensures consistent, high-quality content across teams and languages.
Iterable
- Information Technology And Services
- Medium
San Francisco, USA
Grammarly helped Iterable improve 93% of its communications. Employees saved 1.8 hours per week using Grammarly’s AI features. The marketing... team used Grammarly to keep messaging clear and on-brand, even across remote teams. Media outreach response rates increased by 250% after using Grammarly to tailor subject lines. Teams found it easy to integrate Grammarly into their workflows, reducing editing time and improving professionalism. International staff used Grammarly to bridge language differences and ensure consistency.
Liid
- Information Technology And Services
- Small
Helsinki, Finland
Liid used Wideo to boost their LinkedIn marketing. Video posts converted 4x better than text or image posts. Wideo helped... Liid cut training time from five 30-minute sessions per week to just five minutes per video. This change increased their productivity by 96%. Liid now uses video to engage customers and streamline internal communication.
Doist
- Information Technology And Services
- Small
Doist used Transifex AI to localize content in 18 languages. They built a workflow where AI handled about 70% of... translations, with humans focusing on brand-critical content. Nearly half of all translations needed no edits. After refining style guides, publish-ready output increased by 20%. This let Doist's team focus on high-impact projects and improved translation quality over time.
Plivo
- Information Technology And Services
- Small
San Francisco, USA
Zoho Expense helped Plivo speed up expense reporting. The old paper-based process took almost two weeks and frustrated the accounting... team. With Zoho Expense, employees could submit expenses easily and managers could review reports quickly. Credit card integration removed the need for paper receipts. Advanced analytics gave the accounting team clear insights into spending. Automation saved time and made reimbursements faster.
Granicus
- Information Technology And Services
- Medium
Denver, USA
Granicus uses Wowza Streaming Engine to deliver hybrid video streaming for over 7,000 public-sector organizations. Their platform supports nearly 70... cloud and 100+ on-prem deployments. This approach ensures reliable live and on-demand meeting video for civic transparency and public engagement. Wowza enables Granicus to balance flexibility, control, and scalability across diverse agency needs. The solution supports both cloud and on-prem workflows, making operations predictable and repeatable.
EDV - Dr. Haller & Co. GmbH
- Information Technology And Services
- Small
CorelDRAW Graphics Suite helped EDV - Dr. Haller & Co. GmbH automate roadwork planning and traffic sign design. The company... used CorelDRAW to meet strict German roadwork safety rules and serve over 3,500 users. They delivered new signposts for the 2006 World Cup stadium in just one month. CorelDRAW's custom features made work five times faster. The software's price and Windows compatibility were key benefits.
QAD used the CSA STAR Certification program to improve their cloud security. The process included a business case, implementation, and... a rigorous audit. QAD saw ROI and business improvement from the maturity evaluation. The STAR registry helped QAD validate and showcase their security posture. This case highlights transparency and best practices in cloud security assurance.
WalkMe
- Information Technology And Services
- Large
Docomotion helped WalkMe automate the creation of 3,000 sales documents each month. WalkMe wanted to save time, improve accuracy, and... keep documents uniform. With Docomotion, sales and legal teams now generate personalized PDFs with one click. This solution saves over 500 hours monthly and reduces legal review time. WalkMe reports higher productivity and better document quality.
Driving ROI and results: Understanding the Impact of Authoring and Publishing in Marketing And Advertising
StoryStream
- Marketing And Advertising
- Small
London, UK
StoryStream used Vimeo to power user-generated video content for its clients. With Vimeo’s API and secure video hosting, StoryStream integrated... video into its platform without disrupting user experience. Clients saw a 66% increase in time on page and a 20% reduction in bounce rate. Over 3 million UGC videos were sourced for brands. Vimeo’s reliability and security enabled StoryStream to scale video offerings for global enterprise customers.
StoryStream used Vimeo to power user-generated video content for its clients. With Vimeo’s API and secure video hosting, StoryStream integrated... video into its platform without disrupting user experience. Clients saw a 66% increase in time on page and a 20% reduction in bounce rate. Over 3 million UGC videos were sourced for brands. Vimeo’s reliability and security enabled StoryStream to scale video offerings for global enterprise customers.
SproutVideo helped CoverStory create engaging customer story videos. Alex Hoff, founder of CoverStory, shared how SproutVideo stood out from other... video hosting platforms. The team used SproutVideo to produce a one-minute testimonial video that captured attention quickly. The process focused on emotional storytelling and clear before-and-after results. CoverStory valued SproutVideo's branded delivery and analytics features.
Triton Growth switched from Wistia to Vidalytics to improve video analytics for their clients. They needed better data and faster... testing to optimize video sales letters and campaign funnels. With Vidalytics, they tracked micro conversions and segmented user behavior inside Meta and Google Ads. This helped them make data-driven decisions, increase conversions, and boost client sales. One client saw sales surge after a VSL optimization audit using Vidalytics insights.
Embryo Digital
- Marketing And Advertising
- Small
Manchester, UK
Frase helped Embryo Digital, an SEO agency, save 180 hours per month on research. The team avoided hiring an extra... full-time employee. Content output increased by 3x without growing the team. Frase's Content Briefing tool automated research, letting writers focus on quality content. The agency saw immediate ROI and improved client search rankings. Frase changed how Embryo Digital works overnight.
Decision Foundry
- Marketing And Advertising
- Medium
New York, USA
Moqups helps Decision Foundry get early buy-in from clients and reduce project risk. The team uses Moqups to build wireframes... and prototypes for data dashboards and applications. Analysts and clients work together in real time, leaving comments and making changes before coding starts. Using templates in Moqups speeds up project kickoffs and saves over 50 work hours per project. Clients find Moqups easy to use and are more engaged in the process.
MarketBeam used Animaker to create its first explainer video. The team needed a simple, cost-effective tool that did not require... advanced skills. Traditional video tools like Adobe After Effects were too complex and rigid. Animaker offered easy templates, animated characters, and a user-friendly interface. MarketBeam quickly produced a video to promote its social reach calculator. After using Animaker, MarketBeam expanded and gained more traction with customers.
Authoring and Publishing in Action in Other Industries
Woowa Brothers
- Food Technology
- Large
Seoul, South Korea
Figma and FigJam helped Woowa Brothers cut communication time and boost creativity. The team used to spend nearly 50% of... their time on communication. With Figma, feedback and design sharing became much faster. Virtual meetings became more engaging with FigJam's Photo Booth feature. Designers now take part in every stage of product development. Collaboration across teams is easier and more effective.
Localize helped Alternative Airlines translate their flight booking site into five languages. Engagement in localized regions doubled from 40% to... 80%. Thousands of new travelers now use the site in their native language. Customer trust and satisfaction improved. Localization is now key to their global growth.
BMJ used Smartling's cloud-based translation management system to speed up their translation process. They cut their time to publication by... 54%, reducing it from 13 to 6 weeks. Translation costs dropped by 21% thanks to translation memory. Project management efforts fell by 75% with real-time updates and reporting. The BMJ team now spends more time creating valuable content for global health.
Qantas used FlowPaper to enhance their holiday brochure. They added page turn effects to make the catalog interactive. Hotspots highlighted... links and products for travelers. An interactive table of contents helped users find information quickly. The Qantas Membership catalog reached hundreds of thousands of travelers. FlowPaper made the digital catalog more engaging and easy to use.
Playable helped Aeroméxico boost conversions by 25% during their Hot Sale 2025 campaign. The airline used instant-play video in email... marketing, reaching over 30 million video views. This approach led to a 12% year-over-year increase in conversion rate and an 8% rise in email-driven revenue. Aeroméxico generated about MXN $112 million in revenue without increasing their media spend. The campaign set a new standard for video-driven customer engagement in the airline industry.
Trans Global Projects Group (TGP)
- Logistics
- Medium
Kent, UK
Trans Global Projects Group switched from Adobe Acrobat to Wondershare PDFelement to manage PDF workflows. The company needed a cost-effective... PDF solution as user numbers grew. PDFelement helped TGP cut costs and improve productivity with features like editing, merging, and form creation. Employees found the transition easy and were more satisfied. Volume licensing made license management simple for IT.
St John Ambulance
- Non Profit Organization Management
- Large
London, UK
St John Ambulance used Microsoft Advertising's Copilot and Ads Studio to boost creative agility and scale. They applied generative AI... to quickly create custom ad visuals, saving time and reducing manual design work. The team saw a 22% increase in click-through rate, a 30% rise in return on ad spend, and over 50% more clicks. AI-powered tools helped maintain brand consistency and reach wider audiences. St John Ambulance overcame resource constraints and improved campaign performance with automated creative production.
Sparkol Studio created a three-part video series for IVE, a UK charity. IVE needed to explain creative thinking to young... people from disadvantaged backgrounds. Sparkol used whiteboard animation and added subtitles for accessibility. The videos are now used in IVE's teaching and online. Young viewers found the videos engaging and easy to understand.
Vision Ireland
- Non Profit Organization Management
- Small
Dublin, Ireland
Vision Ireland used AWS to build the myNCBI Smart Hub Alexa skill. This tool helps visually impaired people in Ireland... access information and services. The new system lets users sign in once for all resources, making it easier to get audio content and support. After launching the Alexa skill, Vision Ireland saw a 300% increase in donations. The solution also gives Vision Ireland better data on user engagement and helps them serve clients more effectively.
Vision Ireland
- Non Profit Organization Management
- Small
Dublin, Ireland
Vision Ireland used AWS to build the myNCBI Smart Hub Alexa skill. This tool helps visually impaired people in Ireland... access information and services. The new system lets users sign in once for all resources, making it easier to get audio content and support. After launching the Alexa skill, Vision Ireland saw a 300% increase in donations. The solution also gives Vision Ireland better data on user engagement and helps them serve clients more effectively.
The Dreadnought Centre
- Non Profit Organization Management
- Small
UK
Avast Business CloudCare helped The Dreadnought Centre protect sensitive user data. The charity needed strong endpoint security as it worked... with vulnerable young people. CloudCare let them manage security for remote staff and push updates easily. The dashboard made it simple to set alerts and respond fast to threats. They reduced maintenance costs and scaled operations as they grew. During COVID-19, CloudCare secured remote service delivery and kept client data safe.
Publitas helped The Rug Company cut catalog costs by 87. 7% by switching from print to digital lookbooks. The new...digital catalogs reached 13,811 views and achieved a 12.45% clickthrough rate. Sales teams now use interactive features like embedded videos and product overlays to engage trade clients. The digital lookbooks make sales meetings more dynamic and help showcase the brand’s craftsmanship. This shift improved client engagement and modernized The Rug Company’s luxury retail experience.
Simons used Bambuser's Video Commerce to bring shoppable video content from social media onto its e-commerce site. This move let... customers watch and shop directly, making the online experience more engaging. After adding shoppable video, Simons saw a 628% increase in homepage clicks and a 1015% rise in revenue from that section. Videos on product pages helped shoppers understand styling and fit, boosting confidence and conversion. The brand worked with local creators and in-house models to make content relatable and effective.
Allbirds used simple information architecture to organize their e-commerce site. They grouped products by gender first, then by product type.... Their site includes clear information pages like shipping, returns, and FAQs. This structure helps customers find products fast and answers common questions in under 30 seconds. The approach supports a smooth checkout and boosts SEO for key product pages.
Anima helped Beker Safety & Supply convert their basic website into a Shopify online store. Mathew, the sole developer, used... Anima to translate Adobe XD prototypes into HTML and CSS. Before Anima, building the site took 6 months. With Anima, the new site launched in just 2 weeks. Anima automated code generation, saving months of manual work and reducing miscommunication with designers.
Octopus Bridge and RMH POS helped Vault of Midnight connect their retail stores and Shopify site. The integration made inventory... updates easy and accurate. The 24Seven Commerce team provided strong support during setup and training. Vault of Midnight now sells online every day and added two more store locations. They plan to expand to more online sales channels soon.
Driving ROI and results: Understanding the Impact of Authoring and Publishing in Apparel And Fashion
Nike
- Apparel & Fashion
- Very Large
Beaverton, USA
Nike wanted to reflect its inclusive English brand voice in Spain, France, and Italy. The company faced challenges with shifting... language trends and diversity, equity, and inclusion across languages. RWS conducted research, focus groups, and interviews to understand sociocultural shifts and language trends. RWS delivered reports with data and guidelines to help Nike evolve its language strategy and stay true to its brand values.
Nike wanted to reflect its inclusive English brand voice in Spain, France, and Italy. The company faced challenges with shifting... language trends and diversity, equity, and inclusion across languages. RWS conducted research, focus groups, and interviews to understand sociocultural shifts and language trends. RWS delivered reports with data and guidelines to help Nike evolve its language strategy and stay true to its brand values.
Nike wanted to reflect its inclusive English brand voice in Spain, France, and Italy. The company faced challenges with shifting... language trends and diversity, equity, and inclusion across languages. RWS conducted research, focus groups, and interviews to understand sociocultural shifts and language trends. RWS delivered reports with data and guidelines to help Nike evolve its language strategy and stay true to its brand values.
Nike wanted to reflect its inclusive English brand voice in Spain, France, and Italy. The company faced challenges with shifting... language trends and diversity, equity, and inclusion across languages. RWS conducted research, focus groups, and interviews to understand sociocultural shifts and language trends. RWS delivered reports with data and guidelines to help Nike evolve its language strategy and stay true to its brand values.
Safari Sun used Vention to automate their manual hat picking process. They faced limited floor space and frequent picking errors.... With Vention's hardware and software, they built a custom 3-axis gantry in eight weeks. The team self-programmed the solution using Python, despite little experience. Results included fewer picking errors for 300+ SKUs, 10-minute training, and reallocation of 4 full-time employees.
Recent adoption and success with Authoring and Publishing software in Insurance
Zurich
- Insurance
- Very Large
Zurich, Switzerland
Zurich used personalized video to boost customer retention during insurance renewals. The company delivered renewal information in a video format... tailored to each customer. This approach made the experience more engaging and personal. Zurich aimed to reduce churn and build stronger customer loyalty. The case study highlights strategies and results from these video campaigns.
Zurich Insurance used Medallia to unify its customer experience management across countries. The platform enabled real-time feedback collection and tailored... insights for every employee. Promoters now pay 27% more in premiums and are 5x less likely to leave within a year. Zurich improved its NPS by 20 points in Turkey after acting on customer feedback. Medallia's system helps Zurich close the loop with every dissatisfied customer.
GhostDraft helped United Heritage automate customer communications. The company replaced manual processes and inconsistent documents with a centralized, collaborative platform.... GhostDraft integrated with Sapiens Stingray and legacy systems, streamlining document production. United Heritage now delivers compliant, consistent communications faster and with fewer errors. The solution improved efficiency, reduced costs, and supports both print and electronic delivery.
Topdown INTOUCH helped Western Provident Association (WPA) improve customer communications. WPA needed to speed up document creation and reduce IT... dependency. INTOUCH let non-IT staff manage templates and workflows. Template set-up time dropped from 50 to 7.5 days. The number of templates fell by 97%. IT resource needs and costs went down. WPA now delivers real-time, omnichannel content and improved customer engagement.
Driving ROI and results: Understanding the Impact of Authoring and Publishing in Computer Software
Ixiasoft
- Computer Software
- Small
Montreal, Canada
Ixiasoft used Qoppa Software's jPDFNotes and jPDFProcess libraries to add PDF viewing and annotation to their DITA CMS. The goal was... to let technical teams review and mark up PDF documents together in real time. Qoppa's tools enabled online collaboration, merging annotations from multiple reviewers. Ixiasoft praised the open API and responsive support from Qoppa. The integration improved document review and collaboration for technical documentation teams.
Xara Cloud helped Proximate, a sales intelligence startup, quickly create branded marketing materials. The team needed to build a strong... brand identity across social media and presentations without hiring designers. Using Xara Cloud, any employee could make high-quality content fast. The platform's templates and easy workflow saved time and fit their budget. Proximate now connects better with customers and builds trust through professional visuals.
Xara Cloud helped Proximate, a sales intelligence startup, quickly create branded marketing materials. The team needed to build a strong... brand identity across social media and presentations without hiring designers. Using Xara Cloud, any employee could make high-quality content fast. The platform's templates and easy workflow saved time and fit their budget. Proximate now connects better with customers and builds trust through professional visuals.
Xara Cloud helped Proximate, a sales intelligence startup, quickly create branded marketing materials. The team needed to build a strong... brand identity across social media and presentations without hiring designers. Using Xara Cloud, any employee could make high-quality content fast. The platform's templates and easy workflow saved time and fit their budget. Proximate now connects better with customers and builds trust through professional visuals.
The Latest Authoring and Publishing Deployments delivering value in Real Estate
Realty Austin
- Real Estate
- Medium
Austin, USA
Canva Teams helped Realty Austin empower over 500 agents to create their own marketing materials. The company provided classes and... webinars to teach agents how to use customizable templates. Canva Teams made it easy for agents to design on-brand print and digital assets. The built-in approval workflow ensured brand consistency. Both agents and the design team sped up the design process with Canva Teams.
BNP Paribas Real Estate Germany
- Real Estate
- Large
Frankfurt, Germany
BNP Paribas Real Estate Germany used Infogram to modernize their market reports. They replaced static PDFs with interactive, digital dashboards.... The new reports feature dynamic maps, filters, and mobile optimization. Clients now access real estate data in engaging, visual formats. Positive feedback highlights improved accessibility and user experience. Infogram helped BNP Paribas Real Estate Germany communicate insights more effectively.
SmartDraw helped MCB Real Estate standardize diagramming across all departments. Before, teams used different tools like PowerPoint and Excel. With... SmartDraw, they quickly made org charts, process diagrams, and floor plans. The tool worked with Azure SSO, SharePoint, and Microsoft Teams. MCB found SmartDraw easy, cost effective, and essential for their operations.
The Authoring and Publishing Blueprint for Better Selection Decisions in Consumer Goods
Avon
- Consumer Goods
- Very Large
London, UK
Feng-GUI predictive eye tracking helped Avon improve ad effectiveness. Avon used NeuroMap and PET data to redesign product ads. The... new ad version increased brand awareness and ad recall. Avon teams learned to use PET maps for better ad design. Predictive analytics sped up results without costly eye tracking studies.
Coolstub uses BeFunky’s Photo Editor and Graphic Designer to turn vintage sports tickets into unique gifts. The founder, Greg Durbin,... relies on tools like Crop, Cutout, Clone, and Resize to create product designs and restore historic memorabilia. After launching, Coolstub was featured on ESPN.com and gained over 15,000 website visitors in two days. BeFunky helps Coolstub save time and create consistent, high-quality product images for their online shop. The design templates also support Coolstub’s marketing on social media.
Printbox helped Silkeprint, a Danish photo products company, grow sales by 300%. Silkeprint switched from an outdated Flash platform to... Printbox for better usability and faster speed. The new solution offered user-friendly editors, easy product implementation, and a scalable backend. Customers now enjoy more creative options and a smoother buying experience. Silkeprint saw major improvements in efficiency and customer satisfaction.
Third Term Learning
- Professional Training & Coaching
- Small
Houston, USA
Third Term Learning used Articulate 360 AI and Localization to deliver immersive, multilingual training faster. The company serves clients in... retail, healthcare, transportation, and energy. With AI Assistant, they cut course development time while keeping quality high. Built-in narration and closed captions improved accessibility. Localization let them adapt courses for global audiences without rebuilding content. Clients now get high-quality, custom training in multiple languages, meeting tight deadlines and business needs.
Society of Actuaries
- Professional Training & Coaching
- Medium
Schaumburg, USA
Society of Actuaries used dominKnow | ONE to cut content review time by 50%. They reduced content development time by... 25%. The team managed large volumes of educational material across many subjects. dominKnow | ONE helped them centralize authoring, streamline collaboration, and future-proof content updates. The platform enabled responsive design, easy content reuse, and efficient project completion.
Business negotiation expert
- Professional Training & Coaching
Venngage helped a business negotiation expert engage their audience. The expert used Venngage to create visual content. This made presentations... more interesting. The tool helped the expert connect better with people. The expert found it easier to share ideas. Venngage made the expert's work stand out.
Driving ROI and results: Understanding the Impact of Authoring and Publishing in Financial Services
Trintech
- Financial Services
- Large
Dallas, USA
Consensus helped Trintech cut unqualified demos by 89%. Demo delivery lag time dropped by 13 days. Trintech automated 85% of... demo-related tasks. The sales team now spends more time with real buyers. Buyers are better qualified before live demos. The digital demo experience improved sales cycle speed and buyer confidence.
FinTrU used ABBYY Document AI to automate complex regulatory document workflows for global banks. Analysts previously spent hours reviewing thousands... of long, inconsistent financial documents. With ABBYY’s OCR and intelligent document processing, FinTrU’s TrU Label platform achieved a 99% first-time pass rate in compliance review and 96% document classification accuracy. Document processing efficiency improved by 40%, and manual data entry errors dropped by 40%. The solution also delivered 15% cost savings for FinTrU and its clients.
Textio for managers helped Velera boost feedback quality by 67%. The AI tool made performance reviews more fair and reduced... writing time by 50%. Velera saw a 12% increase in the amount of feedback given. Real-time coaching and bias-free feedback features supported their DEI goals. Leaders and employees both praised the improved review process.
Easygenerator and Cornerstone helped RICOH deliver 4x more training content without hiring more staff. The L&D team faced slow content... creation and inconsistent tracking across regions. Easygenerator enabled fast, collaborative course creation, while Cornerstone automated training assignments and compliance tracking. Decentralizing content creation let employees build their own e-learning, freeing the L&D team to focus on strategy. RICOH streamlined translation and reduced costs using EasyTranslate. The result: scalable, efficient global training.
Shure MV7 microphone helps podcasters get great audio quality. Laura from Shure explains how to choose the right microphone and... care for it. She shares tips on using dynamic and condenser microphones. Shure offers USB microphones and the SM7B for different needs. The Shure Audio Institute provides training for users. Laura recommends trying different microphones to find the best fit.
Electrolux used a rebranding strategy to improve its position in China. The company closed three factories and focused on products... for local cooking needs. They empowered local talent to lead the effort. New products had to win at least 70% of preference tests against competitors. This led to a 4.5% organic sales growth in early 2014. Electrolux showed how brand localization and product adaptation can drive success in tough markets.
Recent adoption and success with Authoring and Publishing software in Entertainment
Torpor Games
- Entertainment
- Small
Berlin, Germany
Archbee helped Torpor Games organize and centralize their complex game documentation. The team moved from scattered files to a single,... structured knowledge base. Integrations and publishing features let them create a public wiki for their game universe. Real-time edits and AI chat improved onboarding and engagement for both staff and fans. Direct feedback to Archbee led to new features that matched their needs.
Telestream Vantage helped WCPMedia Services automate transcoding and screener production for digital media workflows. WCP used Vantage to power its... WCPApp platform, enabling secure, cloud-based media management and distribution. The solution allowed users to quickly generate screeners and deliver content in multiple formats. Integration with Signiant and Baton streamlined file transfer and quality control. WCP now supports over 500 companies with scalable, flexible workflows for the entertainment industry.
The Latest Authoring and Publishing Deployments delivering value in Media Production
Globo
- Media Production
- Very Large
Rio de Janeiro, Brazil
Globo used Google Cloud to modernize its media production. Cloud migration enabled Globo to run complex projects at lower costs... and decentralize operations. The company hosted over 50 live events in 2021 using cloud-based Live Production. Automation with Vision AI and Video AI streamlined metadata extraction and reduced manual work. Security and scalability improved, letting Globo handle more productions with fewer resources.
NPR used Embedly’s Cards to automate sharing local stories from member stations. The Local Stories Project needed a way to... distribute stories from 32 states efficiently. NPR chose Embedly over building an in-house solution due to time and cost. Now, each story is shared as a card, making content reach wider audiences. Automation was key to the project’s success.
Recent adoption and success with Authoring and Publishing software in Design
Innovatemap
- Design
- Small
Indianapolis, USA
Innovatemap uses Whimsical to create user flows, diagrams, and product maps for client projects. The team struggled to find tools... that balanced polish and speed for early-stage product concepts. With Whimsical, they quickly build presentable, low-fidelity visuals to align with clients and gather feedback. Features like auto-formatting and comments help Innovatemap move faster and reduce re-work. Whimsical is now their main tool for product management deliverables.
Elucidat enabled Brand Style and Graphics to create an interactive elearning case study. Learners matched products to customers in a... scenario-based training module. The course used Elucidat templates for easy setup. The solution helped deliver engaging product and sales training. The interactive format improved learning experiences for users.
Driving ROI and results: Understanding the Impact of Authoring and Publishing in Pharmaceuticals
AstraZeneca
- Pharmaceuticals
- Very Large
Cambridge, UK
The Brief helped AstraZeneca UK cut ad production time from 30 days to just one day. AstraZeneca used brand kits,... templates, and permissions to keep campaigns on-brand and compliant. Teams could adapt creative assets quickly without always needing designers. Over 10 UK teams now deliver 100% on-brand assets with unlimited design iterations. The Brief made workflows faster and let designers focus on high-value projects.
A global pharmaceutical company
- Pharmaceuticals
- Very Large
Welocalize helped a global pharmaceutical company translate over 45,000 words daily in 39 language combinations. The company needed fast, accurate... pharmacovigilance translations across 90 countries. Welocalize set up dedicated teams and built a custom machine translation engine. This solution enabled 24-hour turnaround times, improved consistency, and reduced costs. The partnership supported the client's global expansion and ensured high-quality translation for critical safety data.
The Latest Authoring and Publishing Deployments delivering value in Legal Services
Unnamed law firm (foreclosure practice)
- Legal Services
- Small
USA
Doxserá helped a law firm eliminate documentation errors in foreclosure cases. The firm reduced paralegal time by 71% and attorney... time by 86%. Documentation errors dropped to zero. The firm cut its fixed fee from $2500 to $1800 per case, attracting four new bank clients. Productivity increased up to 3X, with attorney contribution rising by 550%.
Asufin used Docxpresso to manage a class action against a financial company. They needed to collect, organize, and filter data... from thousands of claimants. Docxpresso enabled them to send personalized emails, gather eSignatures, and manage claimant data efficiently. The platform helped streamline communications and export data for accounting. Asufin improved their legal process and internal data management with Docxpresso.
Non-profit healthcare agency
- Hospital & Health Care
- Medium
USA
Eptura helped a non-profit healthcare agency in California achieve a 99% on-time service request completion rate. The agency used Eptura... to manage service requests, support a 90% remote workforce, and optimize space across six locations. By consolidating real estate and leasing unused space, they reduced costs and generated new revenue. Eptura's reporting and transparency features improved efficiency and employee satisfaction. The agency surpassed its original goal of 85% service request completion, setting a new standard for operational excellence.
Webflow helped Virta Health move from a slow, hard-to-update website to a flexible, easy-to-manage platform. The marketing and design teams... can now make changes quickly without engineering help. After switching, their site loaded twice as fast and SEO rankings improved. Webflow also enabled Virta to meet strict accessibility standards and work more independently from agencies. The team now builds and updates pages in minutes, boosting collaboration and excitement.
The Latest Authoring and Publishing Deployments delivering value in Medical Devices
BeFC
- Medical Devices
- Small
Grenoble, France
BeFC used Keysight's test and measurement solutions to improve their R&D lab for biofuel cell innovation. They needed better tools... to speed up prototyping and support industrial development. Keysight provided advanced instruments for low-power and electrochemical measurements. BeFC increased test throughput by four times and enabled multi-device testing. Their work led to global technology awards and industry recognition.
Driving ROI and results: Understanding the Impact of Authoring and Publishing in Accounting
THE BOARD
- Consulting
- Medium
Softr replaced four separate tools for THE BOARD, a collective of over 270 senior executives. The platform unified CRM, community,... client management, and forms into one branded membership solution. Softr automated six workflows and centralized member data, opportunity tracking, and event management. Members now access opportunities and resources in one place, boosting engagement and retention. The team manages all operations from a single dashboard, making growth and automation easier.
Recent adoption and success with Authoring and Publishing software in Utilities
Anglian Water
- Utilities
Documill helps Anglian Water automate invoice generation. Anglian Water wanted high document quality and easy-to-access services, not just high volume... automation. Documill ensures error-free invoices and saves 5 to 10 minutes per invoice. The solution reduces manual errors and protects cash flow by preventing payment delays. Anglian Water values Documill for its in-house management and consistent results.
Driving ROI and results: Understanding the Impact of Authoring and Publishing in Telecommunications
Deutsche Telekom
- Telecommunications
- Very Large
Bonn, Germany
Deutsche Telekom used Scanbot SDK to digitize document workflows in its employee app. Employees can now scan and submit medical... certificates and receipts directly from their phones. This replaced slow, manual mailing and scanning processes. The new workflow cut turnaround time from days to seconds. Employees report higher satisfaction and less administrative work. Scanbot SDK enabled fast, accurate data capture and smooth integration on iOS and Android.
Driving ROI and results: Understanding the Impact of Authoring and Publishing in Manufacturing
Zoltek Zrt.
- Manufacturing
- Large
Saint Louis, USA
iSpring Suite helped Zoltek Zrt. create 33 online courses in under a year. 26 of these focused on environmental health... and safety compliance. The new courses improved employee engagement and increased demand for blended learning. Departments gave positive feedback, and the Hungarian Chemical Industry Association praised the results. Zoltek now uses iSpring Suite as its only authoring tool for compliance training.
The Authoring and Publishing Blueprint for Better Selection Decisions in Construction
A leading European homebuilder
- Construction
- Large
UK
Foxit PDF Editor helped a leading UK homebuilder cut high IT costs. The company used Foxit Admin Console to optimize... license allocation. This reduced software waste and improved productivity. Workflows became faster and document management got better. The switch saved money and made daily tasks easier.
Driving ROI and results: Understanding the Impact of Authoring and Publishing in Publishing
Video Watchdog
- Publishing
- Small
YUDU Publisher helped Video Watchdog digitize its cult magazine. The team needed to preserve the print look, manage a large... archive, and protect content with digital rights management. YUDU enabled easy subscriber integration, flexible DRM, and a custom payment portal to avoid app store fees. The platform's drag-and-drop tools made adding rich media simple. Video Watchdog now offers unique monetization and enhanced digital editions.
Recent adoption and success with Authoring and Publishing software in Consumer Services
VirginieAuxCoiffures
- Consumer Services
The case study shows how to create a brand using the Branding App with just a website URL. VirginieAuxCoiffures, a hairdresser... in Belgium, was used as an example. The process involved extracting the logo, colors, and fonts from the website. The brand was then created and launched using these elements.
Driving ROI and results: Understanding the Impact of Authoring and Publishing in Information Services
First Draft
- Information Services
- Small
First Draft analyzed Facebook comment sections on posts about Covid-19 vaccines from two major Australian news organizations. They found that... about 20% of comments contained vaccine misinformation. On some posts, up to 59% of comments included false claims or conspiracy theories. The study highlights that Facebook's content moderation often misses misinformation in comment sections. News publishers and Facebook both need stronger tools to fight misinformation online.
Uber uses Lucidchart to turn complex product ideas into clear diagrams. Product managers at Uber create mind maps and process... flows to plan financial tools. Teams worldwide use these diagrams for budgeting and reporting. Lucidchart helps explain ideas to stakeholders and get project approval. The tool saves time and makes sharing easy across teams.
The Authoring and Publishing Blueprint for Better Selection Decisions in Internet
Twitch
- Internet
- Large
San Francisco, USA
ELB Learning created a custom gamified eLearning course for Twitch. The course targeted 1,000 Amazon sales reps to help them... sell Twitch ad space. The training balanced fun minigames with interactive activities for busy professionals. After launch, Twitch saw advertiser investment jump from $310M in 2019 to $750M in 2020. The number of Twitch streamers also grew from 3.6M to 6.9M in one year.