Legal Services: Case Studies, ROI & Implementation Examples

WEM's no-code platform helped EY/HVG Law build the Healthcare Governance Scan app in just two weeks. The tool cut compliance... analysis time from hours to five minutes for healthcare clients. EY/HVG Law used the app to automate manual governance checks and deliver instant, tailored reports. The no-code approach reduced development costs and made updates easy. The solution is flexible for new regulations and scalable to other sectors.
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David Bell's law firm in Kansas City needed a better way to manage cases and tasks. Outlook alone was not... enough for team collaboration. They chose eWay-CRM to integrate with Outlook and create a secure, shared database. The team now tracks cases, tasks, and communications in one place. Custom fields and shared calendars help them work together in and out of court. Email tracking and auto-tagging save time and keep client records organized.
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Littler, the world's largest global employment and labor law practice, needed a modern website to match its brand and global reach. Their old CMS... made content updates slow and navigation confusing. TAG redesigned the site and migrated it to Drupal, improving search, navigation, and content management. The new platform supports scalability and a better user experience. Littler now has a flexible, client-focused digital presence that highlights its expertise.
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Salesforce helped the Los Angeles County Public Defender digitize 107 years of paper records and consolidate 26 legacy systems into a secure cloud-based case management platform. The office, with... 1,200 employees, now manages over 140,000 client cases per year digitally. Attorneys access real-time client and case data from anywhere, improving preparation and client service. The new system streamlines legal workflows, enhances collaboration, and supports holistic representation. This transformation enables data-driven justice reform and better outcomes for residents.
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Salesforce helped the Los Angeles County Public Defender digitize 107 years of paper records and consolidate 26 legacy systems into a secure cloud-based case management platform. The office, with... 1,200 employees, now manages over 140,000 client cases per year digitally. Attorneys access real-time client and case data from anywhere, improving preparation and client service. The new system streamlines legal workflows, enhances collaboration, and supports holistic representation. This transformation enables data-driven justice reform and better outcomes for residents.
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Salesforce helped the Los Angeles County Public Defender digitize 107 years of paper records and consolidate 26 legacy systems into a secure cloud-based case management platform. The office, with... 1,200 employees, now manages over 140,000 client cases per year digitally. Attorneys access real-time client and case data from anywhere, improving preparation and client service. The new system streamlines legal workflows, enhances collaboration, and supports holistic representation. This transformation enables data-driven justice reform and better outcomes for residents.
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Salesforce helped the Los Angeles County Public Defender digitize 107 years of paper records and consolidate 26 legacy systems into a secure cloud-based case management platform. The office, with... 1,200 employees, now manages over 140,000 client cases per year digitally. Attorneys access real-time client and case data from anywhere, improving preparation and client service. The new system streamlines legal workflows, enhances collaboration, and supports holistic representation. This transformation enables data-driven justice reform and better outcomes for residents.
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Salesforce helped the Los Angeles County Public Defender digitize 107 years of paper records and consolidate 26 legacy systems into a secure cloud-based case management platform. The office, with... 1,200 employees, now manages over 140,000 client cases per year digitally. Attorneys access real-time client and case data from anywhere, improving preparation and client service. The new system streamlines legal workflows, enhances collaboration, and supports holistic representation. This transformation enables data-driven justice reform and better outcomes for residents.
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Salesforce helped the Los Angeles County Public Defender digitize 107 years of paper records and consolidate 26 legacy systems into a secure cloud-based case management platform. The office, with... 1,200 employees, now manages over 140,000 client cases per year digitally. Attorneys access real-time client and case data from anywhere, improving preparation and client service. The new system streamlines legal workflows, enhances collaboration, and supports holistic representation. This transformation enables data-driven justice reform and better outcomes for residents.
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Front helped J&O Law, a boutique legal firm for startups, streamline email and client communication. Before Front, the team struggled... with long email threads and lost time tracking responses. With Front, they now collaborate in real time, share drafts, and manage documents easily. The firm scaled from 2 to 20 people, serving dozens of clients each month. Front's integrations with Asana, Dropbox, and Google Drive reduced context switching and improved onboarding for new hires.
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Quickbase helped Neighborhood Legal Services of Michigan digitize case management for over 2,000 clients. The nonprofit replaced paper files and... spreadsheets with a HUD-compliant platform. The new system automated intake, case assignments, and compliance reporting. Integrating Quickbase with QuickBooks Online saved 4 full workdays. Staff now serve clients faster and meet strict HUD requirements.
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CoolLife. io provides a secure platform for legal and estate planning professionals. The solution combines a virtual data room and...CRM to manage sensitive documents, client communication, and billing. Legal teams use it for version control, compliance tracking, and real-time document management. The platform helps reduce delays, improve security, and streamline workflows. Automated billing and audit-ready compliance features support ongoing legal needs.
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Vendasta's white label digital advertising helped Family Legal Firm LLP, a small local law firm, compete against larger rivals. The firm used... Facebook ads and Google Adwords to target people searching for legal help. In just 60 days, the campaign generated $40,000 in revenue from $2,196 in ad spend, achieving a 1742% ROI. The campaign drove 580 ad clicks and 50 qualified calls or form fills. The law firm gained more clients and improved brand awareness through digital marketing.
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Click & Pledge helped the Environmental Defense Center manage donations and event payments in one system. Before, staff used several... platforms and spent hours on manual data entry. With Click & Pledge and Salesforce, they now process payments faster and capture donor data in real time. Staff saved 10% to 35% of their time, allowing them to focus more on donor relations and fundraising. The new system made year-end reporting and donor communication easier.
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Thryv helped the Law Office of Robert P. Karwin become the top search result for legal services in Menifee. The... firm saw steady year-over-year growth in calls and new clients after using Thryv’s marketing tools. Thryv managed social media, website updates, and online listings, freeing up time for legal work. The firm built a strong online reputation with positive reviews and a polished website. Thryv’s services turned the practice into the most recognized law firm locally.
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Howard Kennedy, a London law firm with 450+ staff, used monday. com to align every department with its three-year strategic...plan. The platform helped them manage objectives and key results, improving transparency and communication across teams. With monday.com, they quickly adapt to changing priorities, like cybersecurity needs, and streamline hiring for specialized roles. The firm plans to expand use for legal project management and billing, aiming for more automation and integration. Staff now see how their work connects to firm-wide goals, reducing resistance to change.
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SalezShark Connect+ helped Sama boost campaign success by 25%. Sama used Connect+ to access 4 million verified leads, improving lead... quality and targeting. CRM integration and real-time insights made sales processes faster and more efficient. Personalized outreach increased response rates. Sama saw higher lead conversion, better ROI, and a shorter sales cycle.
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Pipedrive helped GP Law Group double their team size and increase their caseload by 160%. The law firm replaced spreadsheets... and Word documents with automated workflows and integrations. Pipedrive’s features, like Outlook and Slack sync, improved deadline tracking and team accountability. The firm expanded into mass tort law, managing 500 new clients. Data-driven reporting and activity dashboards gave leaders better insight into performance and growth.
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Apptivo and G Suite helped PB Legal Services cut monthly software costs. The company replaced many expensive licenses with one... cloud-based solution. Staff now use a single system for all business needs, improving productivity. Hardware requirements dropped, letting them reuse existing computers. Data backup worries are gone with everything in the cloud. Online support and training made setup fast and easy.
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BA Insight’s AI Enablement Platform helped a top law firm connect Microsoft Copilot with iManage. Attorneys now use natural language... to find case files instantly. The firm automated document summaries and improved security compliance. Copilot became more useful, saving time and boosting accuracy. The law firm now leads in legal AI adoption and future-proofs its workflows.
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BA Insight’s AI Enablement Platform helped a top law firm connect Microsoft Copilot with iManage. Attorneys now use natural language... to find case files instantly. The firm automated document summaries and improved security compliance. Copilot became more useful, saving time and boosting accuracy. The law firm now leads in legal AI adoption and future-proofs its workflows.
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BA Insight’s AI Enablement Platform helped a top law firm connect Microsoft Copilot with iManage. Attorneys now use natural language... to find case files instantly. The firm automated document summaries and improved security compliance. Copilot became more useful, saving time and boosting accuracy. The law firm now leads in legal AI adoption and future-proofs its workflows.
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Littler, the world's largest global employment and labor law practice, needed a modern website to match its brand and global reach. Their old CMS... made content updates slow and navigation confusing. TAG redesigned the site and migrated it to Drupal, improving search, navigation, and content management. The new platform supports scalability and a better user experience. Littler now has a flexible, client-focused digital presence that highlights its expertise.
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Salesforce helped the Los Angeles County Public Defender digitize 107 years of paper records and consolidate 26 legacy systems into a secure cloud-based case management platform. The office, with... 1,200 employees, now manages over 140,000 client cases per year digitally. Attorneys access real-time client and case data from anywhere, improving preparation and client service. The new system streamlines legal workflows, enhances collaboration, and supports holistic representation. This transformation enables data-driven justice reform and better outcomes for residents.
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Salesforce helped the Los Angeles County Public Defender digitize 107 years of paper records and consolidate 26 legacy systems into a secure cloud-based case management platform. The office, with... 1,200 employees, now manages over 140,000 client cases per year digitally. Attorneys access real-time client and case data from anywhere, improving preparation and client service. The new system streamlines legal workflows, enhances collaboration, and supports holistic representation. This transformation enables data-driven justice reform and better outcomes for residents.
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Salesforce helped the Los Angeles County Public Defender digitize 107 years of paper records and consolidate 26 legacy systems into a secure cloud-based case management platform. The office, with... 1,200 employees, now manages over 140,000 client cases per year digitally. Attorneys access real-time client and case data from anywhere, improving preparation and client service. The new system streamlines legal workflows, enhances collaboration, and supports holistic representation. This transformation enables data-driven justice reform and better outcomes for residents.
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memoQ helped ILCT, a law firm in Thailand, improve translation quality and speed. Before memoQ, translators searched terminology lists by... hand, which was slow and led to errors. With memoQ, ILCT centralized translation memory and reused past translations. This change cut translation turnaround time by almost 30%. ILCT now manages projects more efficiently and delivers higher quality work.
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Stackfield helps a. s.k. Datenschutz e.K. manage complex and recurring data protection processes. The team uses room templates and Kanban...boards to organize hundreds of tasks for clients. All collaboration and documentation are centralized, making audits and compliance easier. End-to-end encryption and two-factor authentication ensure secure work. Customers are more accepting of privacy requirements thanks to Stackfield's secure platform.
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@RISK helps Solis Financial Forensics model economic damages for legal cases. David Solis uses the tool to analyze lost profits,... lost earnings, and value diminishment. He inputs variables like growth rates and discount rates to forecast outcomes. @RISK enables him to account for uncertainty by running simulations with probability distributions. This approach gives clients reliable insights for litigation and financial disputes.
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Vyapin’s SharePoint Farm Reporter helped a global law firm migrate from SharePoint 2007 to SharePoint 2013. The tool provided detailed... document usage reports, making it easy to identify which files to move. Attorneys could quickly find the most valuable content. The solution saved time and improved decision making. Administrators found the tool easy to use and could focus on system enhancements.
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eSoftTools OST to PST Converter helped a law firm recover over 10,000 emails from a corrupt OST file. The firm restored... emails, contacts, calendars, and attachments. The tool ensured data integrity and business continuity. The recovery process was fast and reliable. The law firm avoided data loss and kept their business running smoothly.
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eSoftTools OST to PST Converter helped a law firm recover over 10,000 emails from a corrupt OST file. The firm restored... emails, contacts, calendars, and attachments. The tool ensured data integrity and business continuity. The recovery process was fast and reliable. The law firm avoided data loss and kept their business running smoothly.
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eSoftTools OST to PST Converter helped a law firm recover over 10,000 emails from a corrupt OST file. The firm restored... emails, contacts, calendars, and attachments. The tool ensured data integrity and business continuity. The recovery process was fast and reliable. The law firm avoided data loss and kept their business running smoothly.
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eSoftTools OST to PST Converter helped a law firm recover over 10,000 emails from a corrupt OST file. The firm restored... emails, contacts, calendars, and attachments. The tool ensured data integrity and business continuity. The recovery process was fast and reliable. The law firm avoided data loss and kept their business running smoothly.
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eSoftTools OST to PST Converter helped a law firm recover over 10,000 emails from a corrupt OST file. The firm restored... emails, contacts, calendars, and attachments. The tool ensured data integrity and business continuity. The recovery process was fast and reliable. The law firm avoided data loss and kept their business running smoothly.
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BA Insight’s AI Enablement Platform helped a top law firm connect Microsoft Copilot with iManage. Attorneys now use natural language... to find case files instantly. The firm automated document summaries and improved security compliance. Copilot became more useful, saving time and boosting accuracy. The law firm now leads in legal AI adoption and future-proofs its workflows.
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BA Insight’s AI Enablement Platform helped a top law firm connect Microsoft Copilot with iManage. Attorneys now use natural language... to find case files instantly. The firm automated document summaries and improved security compliance. Copilot became more useful, saving time and boosting accuracy. The law firm now leads in legal AI adoption and future-proofs its workflows.
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BA Insight’s AI Enablement Platform helped a top law firm connect Microsoft Copilot with iManage. Attorneys now use natural language... to find case files instantly. The firm automated document summaries and improved security compliance. Copilot became more useful, saving time and boosting accuracy. The law firm now leads in legal AI adoption and future-proofs its workflows.
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SmartDocuments helped Trusted Shops cut the time needed to prepare legal documents by more than half. Trusted Shops used SmartDocuments... to standardize and automate recurring legal paperwork. After just two days of training, staff quickly adopted the tool. The solution reduced repetitive work and costs, while improving document consistency. Trusted Shops now delivers reliable legal advice faster to online shop owners.
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Littler, the world's largest global employment and labor law practice, needed a modern website to match its brand and global reach. Their old CMS... made content updates slow and navigation confusing. TAG redesigned the site and migrated it to Drupal, improving search, navigation, and content management. The new platform supports scalability and a better user experience. Littler now has a flexible, client-focused digital presence that highlights its expertise.
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NetDocuments helped Schofield Sweeney, a UK law firm, solve document access and version control issues. Lawyers struggled with file servers... and remote access before switching. The cloud platform made it easy to find documents, manage versions, and work from anywhere. Integration with DocuSign sped up deal timelines. The firm is now ready for AI and future technology.
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ActiveDocs helped Choice Legal Group cut IT management costs. The law firm produces over 3 million documents each year. They... switched from HotDocs to ActiveDocs for web-based document automation. Staff now use 1,100 templates through a browser-based system. The solution made document creation faster and more accurate. Choice Legal Group scaled operations while keeping costs low.
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Laserfiche helped Notaría 9 de Mexicali B. C. digitize and automate legal document management. The firm saw a 450% increase...in some business segments. Living trust creation time dropped from six hours to just 15 minutes. Staff did not need to grow at the same rate as business volume. Laserfiche enabled secure, compliant workflows and seamless integration with government systems.
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Oodrive Work and Oodrive Meet help the Barreau de Paris manage secure file sharing for 35,000 lawyers. The organization needed... a safe, easy way to share sensitive legal documents and run large meetings. Oodrive's SecNumCloud-certified platform replaced risky email and free file transfer tools. The solution enabled secure collaboration, simplified document management, and compliance with strict French and EU regulations. Over 250 staff and 120 lawyers now use Oodrive for major trials and daily legal work.
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Docsvault helped Glusing & Muher LLC, a legal firm, move to paperless files. Before Docsvault, staff wasted time searching for... documents, hurting client service. With Docsvault, they access files instantly from any location. The team now finds documents fast and serves clients better. Clients are happier and the office runs more smoothly.
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Simmons & Simmons used Contentstack to replace their legacy CMS. Manual updates and version control issues slowed their website management.... With Contentstack’s headless CMS, they gained full control over presentation and data. Updating content models now takes hours instead of days. Editors can easily personalize pages and add new features. The API enabled fast content migration and better scalability.
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Aberdein Considine used ManageEngine Log360 to meet strict compliance and security needs. The law firm faced monthly audits from banks... and needed strong evidence for security standards. Log360's dashboards and pre-built reports helped the IT team save time and create detailed audit trails. The solution replaced complex manual processes and now covers 75% of their IT security tools. Fast support from ManageEngine ensured smooth operations and high satisfaction.
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Bishop & McKenzie LLP used the M-Files Hubshare add-on to improve client communications. The law firm wanted better ways to... work together and share information with clients. M-Files Hubshare helped them collaborate more easily. The solution made it simpler for the team to manage documents and talk with clients. This led to smoother workflows and better service for their clients.
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GRM Document Management moved 850,000 cubic feet of legal records for a major national law firm in Houston. The law firm... needed secure, reliable record storage and daily document deliveries. GRM provided fast transfer, secure storage, and daily pick-ups across multiple offices. The solution improved document security and made legal records easier to organize and retrieve. The law firm saved office space and labor, boosting productivity.
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BA Insight’s AI Enablement Platform helped a top law firm connect Microsoft Copilot with iManage. Attorneys now use natural language... to find case files instantly. The firm automated document summaries and improved security compliance. Copilot became more useful, saving time and boosting accuracy. The law firm now leads in legal AI adoption and future-proofs its workflows.
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BA Insight’s AI Enablement Platform helped a top law firm connect Microsoft Copilot with iManage. Attorneys now use natural language... to find case files instantly. The firm automated document summaries and improved security compliance. Copilot became more useful, saving time and boosting accuracy. The law firm now leads in legal AI adoption and future-proofs its workflows.
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BA Insight’s AI Enablement Platform helped a top law firm connect Microsoft Copilot with iManage. Attorneys now use natural language... to find case files instantly. The firm automated document summaries and improved security compliance. Copilot became more useful, saving time and boosting accuracy. The law firm now leads in legal AI adoption and future-proofs its workflows.
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Billtrust Digital Lockbox helped a leading labor law firm automate over $80 million in virtual card payments. The firm faced... six-figure PCI compliance fines and manual payment processing risks. Billtrust streamlined invoice delivery and automated credit card capture, ensuring PCI compliance. The law firm saved more than $1 million in card interchange fees and reallocated one full-time employee. Clients now enjoy secure, fast online payments and improved collections efficiency.
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Chargebee helped LegalZoom move away from a 20-year-old homegrown billing system. This freed up engineering resources to focus on core... legal services. LegalZoom used a phased migration to Chargebee, starting with simpler products. The company saw a substantial increase in payment approval rates after the first batch of renewals. Chargebee's flexible product catalog made it easier to manage complex SKUs and billing needs.
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Clio uses Stripe to improve payment experiences for law firms. The company wanted to help lawyers move from billable hours... to outcome-based pricing. Stripe's integrated payments make transactions easy and transparent. This lets lawyers focus on their clients, not on billing. Clio aims to extend legal services to more people by making payments simple and efficient.
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Emburse helped Bryan Cave Leighton Paisner automate expense and invoice management. The firm replaced manual spreadsheets and paper receipts with... digital workflows. This improved accuracy, increased efficiency, and reduced errors. BCLP gained more control over spending and better compliance. VAT reclaim on expenses rose by over 12% in the first year. The firm also reduced write-offs and saved costs by needing fewer contract staff.
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Emburse helped Bryan Cave Leighton Paisner automate expense and invoice management. The firm replaced manual spreadsheets and paper receipts with... digital workflows. This improved accuracy, increased efficiency, and reduced errors. BCLP gained more control over spending and better compliance. VAT reclaim on expenses rose by over 12% in the first year. The firm also reduced write-offs and saved costs by needing fewer contract staff.
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Emburse helped Bryan Cave Leighton Paisner automate expense and invoice management. The firm replaced manual spreadsheets and paper receipts with... digital workflows. This improved accuracy, increased efficiency, and reduced errors. BCLP gained more control over spending and better compliance. VAT reclaim on expenses rose by over 12% in the first year. The firm also reduced write-offs and saved costs by needing fewer contract staff.
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Emburse helped Bryan Cave Leighton Paisner automate expense and invoice management. The firm replaced manual spreadsheets and paper receipts with... digital workflows. This improved accuracy, increased efficiency, and reduced errors. BCLP gained more control over spending and better compliance. VAT reclaim on expenses rose by over 12% in the first year. The firm also reduced write-offs and saved costs by needing fewer contract staff.
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Emburse helped Bryan Cave Leighton Paisner automate expense and invoice management. The firm replaced manual spreadsheets and paper receipts with... digital workflows. This improved accuracy, increased efficiency, and reduced errors. BCLP gained more control over spending and better compliance. VAT reclaim on expenses rose by over 12% in the first year. The firm also reduced write-offs and saved costs by needing fewer contract staff.
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Conga Composer helped UnitedLex speed up its contract processing by 98%. UnitedLex used Conga to standardize contract templates and merge... data from Salesforce. This made it easy to create quotes and contracts with one click. The company also added DocuSign for fast e-signatures. As a result, UnitedLex increased revenue and improved SLA compliance.
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Vena helped Manatt, Phelps & Phillips LLP cut month-end reporting prep from a week to just a few hours. The finance team... saved over 15 hours per week by automating legal finance reporting. Real-time insights let them spot unbilled work and receivables earlier. Vena’s PowerPoint integration made board presentations faster and easier. The team now spends more time on analysis and collaboration across departments.
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Giva's ITSM help desk software integrated with ILTA's knowledge base for Young Conaway Stargatt & Taylor, LLP. The law firm's... IT team used the integration to search legal technology solutions directly from their ticketing system. This reduced resolution times and improved support quality for attorneys and staff. The team now gets much more value from their ILTA membership. The integration was deployed quickly and required minimal training. The solution set a new standard for legal IT support efficiency.
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Smith. ai's AI receptionist helped Maria Jones Law Firm answer every client call. The firm saw fewer missed calls and...improved client satisfaction. Intake efficiency increased with instant call summaries and clear notes. Staff could focus on higher-value work instead of constant phone duty. The AI handled stressful calls with empathy, impressing both staff and clients. Growth accelerated without hiring more staff.
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Salesforce helped the Los Angeles County Public Defender digitize 107 years of paper records and consolidate 26 legacy systems into a secure cloud-based case management platform. The office, with... 1,200 employees, now manages over 140,000 client cases per year digitally. Attorneys access real-time client and case data from anywhere, improving preparation and client service. The new system streamlines legal workflows, enhances collaboration, and supports holistic representation. This transformation enables data-driven justice reform and better outcomes for residents.
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Salesforce helped the Los Angeles County Public Defender digitize 107 years of paper records and consolidate 26 legacy systems into a secure cloud-based case management platform. The office, with... 1,200 employees, now manages over 140,000 client cases per year digitally. Attorneys access real-time client and case data from anywhere, improving preparation and client service. The new system streamlines legal workflows, enhances collaboration, and supports holistic representation. This transformation enables data-driven justice reform and better outcomes for residents.
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Salesforce helped the Los Angeles County Public Defender digitize 107 years of paper records and consolidate 26 legacy systems into a secure cloud-based case management platform. The office, with... 1,200 employees, now manages over 140,000 client cases per year digitally. Attorneys access real-time client and case data from anywhere, improving preparation and client service. The new system streamlines legal workflows, enhances collaboration, and supports holistic representation. This transformation enables data-driven justice reform and better outcomes for residents.
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Elevio helped Iubenda handle a 300% surge in GDPR-related support demand. The platform delivered 22,452 answers and achieved a 21%... ticket deflection rate. Users found answers faster and asked better questions using Elevio’s console. Integration with Freshchat let users contact support directly from the console. Analytics from Elevio improved Iubenda’s help documentation.
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Paragon Law needed a secure way to meet clients and work remotely. Their old office phone system could not support... remote work or video calls. GoTo Connect and GoTo Meeting replaced their phone and meeting tools. The new solution let staff connect with clients from anywhere, on any device. Security and client confidentiality stayed strong. Paragon Law can now grow without needing bigger offices.
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Hiver helped Dooley Noted, a Texas-based law firm, cut email triage time by 75%. The firm replaced manual inbox management... with Hiver’s automated routing, tags, and notes. This change saved 20 hours per week and ensured every client message was addressed. The team now organizes emails faster and collaborates more easily. Accountability improved, and no messages go unanswered.
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Aberdein Considine used ManageEngine Log360 to meet strict compliance and security needs. The law firm faced monthly audits from banks... and needed strong evidence for security standards. Log360's dashboards and pre-built reports helped the IT team save time and create detailed audit trails. The solution replaced complex manual processes and now covers 75% of their IT security tools. Fast support from ManageEngine ensured smooth operations and high satisfaction.
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Aberdein Considine used ManageEngine Log360 to meet strict compliance and security needs. The law firm faced monthly audits from banks... and needed strong evidence for security standards. Log360's dashboards and pre-built reports helped the IT team save time and create detailed audit trails. The solution replaced complex manual processes and now covers 75% of their IT security tools. Fast support from ManageEngine ensured smooth operations and high satisfaction.
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Helpjuice helped Stenograph L. L.C. modernize their call center with a cloud-based knowledge base. The old system was hard to...use and required local network access. With Helpjuice, Stenograph saw a 10% drop in call volume and talk time. Customers now find answers faster with a 91% successful search rate. The team saves time with easy article creation and instant support. Stenograph can now support customers 24/7 online.
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Doxserá helped a law firm eliminate documentation errors in foreclosure cases. The firm reduced paralegal time by 71% and attorney... time by 86%. Documentation errors dropped to zero. The firm cut its fixed fee from $2500 to $1800 per case, attracting four new bank clients. Productivity increased up to 3X, with attorney contribution rising by 550%.
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ContractPodAi used Localize to translate their legal tech website into multiple languages. This helped them expand their business into new... markets quickly. The team manages legal and non-legal applications for end-to-end document management. Localize enabled them to go beyond onboarding expectations. The solution supported rapid multilingual growth for ContractPodAi.
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GhostDraft helped Gowlings, a leading law firm, automate document creation. The firm now produces about 90% of legal documents in... one practice area using GhostDraft. Gowlings generated almost one million documents and uses over 1,500 templates. The solution improved speed, accuracy, and consistency. About 70 people at Gowlings use GhostDraft regularly, with more joining.
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Four & Five used Nitro Sign to replace paper-based legal processes with secure digital signatures. The law firm became the... first in Belgium to fully execute legal contracts digitally. Nitro Sign enabled remote signing with identity verification, improving security and compliance. The solution also streamlined internal workflows, saving time and reducing paper use. All contracts are now managed in a centralized digital repository.
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Welocalize translated 7. 5 million words from German to English for a top Am Law 50 firm in under two...months. The law firm needed fast, accurate translation to meet a Federal Trade Commission review deadline. Welocalize used machine translation, large language models, and NLP, with expert review, to deliver high-quality results. The solution reduced review errors, sped up delivery, and lowered discovery costs. The project enabled a successful FTC review for the client.
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Asufin used Docxpresso to manage a class action against a financial company. They needed to collect, organize, and filter data... from thousands of claimants. Docxpresso enabled them to send personalized emails, gather eSignatures, and manage claimant data efficiently. The platform helped streamline communications and export data for accounting. Asufin improved their legal process and internal data management with Docxpresso.
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LegalShield used Webflow to speed up content publishing by 6x and improve conversion rates by 12 points. Before Webflow, LegalShield... faced slow updates and engineering bottlenecks. Now, marketing teams run experiments and manage content in three languages without developer help. Engineers focus on product innovation instead of website maintenance. Webflow's localization and testing tools help LegalShield deliver better digital experiences and support growth.
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Docufree helped Morgan & Morgan, a large law firm, cut mail processing time from 30–45 minutes to about five minutes per day. The firm used... Docufree’s digital mailroom and automated mail platform to scan, track, and route all incoming and outgoing mail. Staff now spend more time on revenue-generating work instead of handling paper. Integration with Litify improved visibility, tracking, and deadline management. Remote access and automation supported business continuity during COVID-19.
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DISCO used WRITER's generative AI to help lawyers speed up e-discovery. The challenge was to reduce the manual work of... reviewing millions of documents. WRITER enabled DISCO to use retrieval augmented generation, making it easier to find key documents fast. Security and privacy were top priorities in the solution. The result is a more efficient legal discovery process, letting lawyers focus on what matters most.
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BA Insight’s AI Enablement Platform helped a top law firm connect Microsoft Copilot with iManage. Attorneys now use natural language... to find case files instantly. The firm automated document summaries and improved security compliance. Copilot became more useful, saving time and boosting accuracy. The law firm now leads in legal AI adoption and future-proofs its workflows.
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Postalytics helped J. M. Sells Law, Ltd. automate their attorney direct mail marketing using Zapier integration. The Ohio law firm...used personalized letters and postcards triggered by tax lien notices to reach prospects at the right time. They achieved a 5% response rate and a 75% conversion rate with this targeted approach. The firm tracked engagement using pURLs and QR codes, focusing efforts on the most interested leads. Postalytics enabled scalable, data-driven campaigns that set the firm apart in a crowded market.
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Salesforce helped the Los Angeles County Public Defender digitize 107 years of paper records and consolidate 26 legacy systems into a secure cloud-based case management platform. The office, with... 1,200 employees, now manages over 140,000 client cases per year digitally. Attorneys access real-time client and case data from anywhere, improving preparation and client service. The new system streamlines legal workflows, enhances collaboration, and supports holistic representation. This transformation enables data-driven justice reform and better outcomes for residents.
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DM Injury Law used emfluence Digital Marketing to boost legal lead generation. They faced high advertising costs and needed more... signed cases without raising spend. The solution used AI-powered lead targeting, enhanced conversions, and value-based bidding. Signed cases rose 42% year-over-year. Cost per click dropped 38%. Cost per signed case stayed nearly flat, up just 3%.
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Sendoso helped EvenUp break through digital noise by using strategic gifting for account-based marketing and sales. EvenUp saw a 3X... growth in pipeline from direct mail campaigns in the first year. The team used Sendoso to send personalized gifts at key sales touchpoints, making outreach more memorable. Gifting became a measurable channel, tracked through Sendoso’s integrations. This approach opened doors for real conversations and stronger relationships with law firms.
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Delivra helped Maidenbaum Property Tax Reduction Group, LLC improve client communication. The firm needed to send personalized, timely emails to... clients with multiple properties and deadlines. Delivra’s custom tables let them include all property details and links in one message. This saved staff hours and reduced errors. Maidenbaum now sees a 54% email open rate, double the industry average.
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Howard Kennedy, a London law firm with 450+ staff, used monday. com to align every department with its three-year strategic...plan. The platform helped them manage objectives and key results, improving transparency and communication across teams. With monday.com, they quickly adapt to changing priorities, like cybersecurity needs, and streamline hiring for specialized roles. The firm plans to expand use for legal project management and billing, aiming for more automation and integration. Staff now see how their work connects to firm-wide goals, reducing resistance to change.
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Flowlu helped The Hull Firm LLC, a child-centered law firm in Athens, Georgia, scale their business during the pandemic. Before Flowlu, the... firm struggled with multiple disconnected software tools and high costs. By switching to Flowlu, they unified CRM, project management, invoicing, and communication in one platform. This change reduced overhead, eliminated extra software and an employee position, and increased lead intake. The firm became more profitable and achieved better work-life balance for its team.
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Higher Logic Thrive helped the Association of Corporate Counsel boost engagement in their 15-year-old online community. After relaunching, ACC saw... a 25% increase in logins during the launch month and a 7% rise in unique logins for the quarter. Job board page views jumped by 25%. Members rated the new experience 4.065 out of 5. The platform made it easier for members to connect, find information, and access relevant jobs, driving higher satisfaction and activity.
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Jarvis Legal used Livestorm to run onboarding webinars for new customers. They achieved a 60% participation rate, which they attribute... to Livestorm's ease of use. The webinars are held weekly and last 20 to 30 minutes. These sessions help both new customers and prospects learn about Jarvis Legal's features. The team values the interactive format and plans to expand webinar topics in the future.
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ON24 helped ArentFox Schiff boost event registration and engagement for their annual HGPII Best Practices Forum. The firm switched to... ON24 after a poor experience with a previous vendor. ON24’s services team provided reliable, white-glove support and handled last-minute changes with ease. The platform made registration easier and gave actionable analytics to improve future events. ArentFox Schiff now trusts ON24 for both virtual and hybrid events, leading to higher confidence and a polished attendee experience.
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Dialpad helped Miller Law Firm stay connected with clients and staff during the COVID-19 pandemic. The firm used Dialpad’s cloud-based... phone system to work from anywhere and keep communication clear, especially for elderly clients. Integration with Clio allowed automatic syncing of client records and call notes. Dialpad’s AI-powered transcription saved time by creating real-time call transcripts. The solution made it easy to manage calls, forward numbers, and access all communication tools from any device.
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Paragon Law needed a secure way to meet clients and work remotely. Their old office phone system could not support... remote work or video calls. GoTo Connect and GoTo Meeting replaced their phone and meeting tools. The new solution let staff connect with clients from anywhere, on any device. Security and client confidentiality stayed strong. Paragon Law can now grow without needing bigger offices.
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Paragon Law needed a secure way to meet clients and work remotely. Their old office phone system could not support... remote work or video calls. GoTo Connect and GoTo Meeting replaced their phone and meeting tools. The new solution let staff connect with clients from anywhere, on any device. Security and client confidentiality stayed strong. Paragon Law can now grow without needing bigger offices.
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Howard Kennedy, a top UK law firm, used RingCentral to replace seven separate communication platforms with one unified solution. The firm integrated... RingCentral with Microsoft Teams, making it easier for staff to work from anywhere. Employees now use a single number for phone and fax, improving convenience for both staff and clients. The new system also provides a resilient backup, ensuring business continuity. Howard Kennedy is now equipping meeting rooms with RingCentral Rooms for better collaboration.
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Howard Kennedy, a top UK law firm, used RingCentral to replace seven separate communication platforms with one unified solution. The firm integrated... RingCentral with Microsoft Teams, making it easier for staff to work from anywhere. Employees now use a single number for phone and fax, improving convenience for both staff and clients. The new system also provides a resilient backup, ensuring business continuity. Howard Kennedy is now equipping meeting rooms with RingCentral Rooms for better collaboration.
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Murgitroyd, an intellectual property firm with 400 employees, faced complex telephony after multiple acquisitions. They unified communications by adopting Microsoft... Teams Phone and LoopUp’s cloud telephony via Operator Connect. LoopUp enabled seamless global PSTN connectivity, including in challenging regions like Nicaragua. The migration involved porting 1,300 numbers with minimal disruption. Now, Murgitroyd manages global telephony centrally, enjoys reliable call quality, and benefits from simple billing and strong security integration with Microsoft Entra ID.
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Moxo helped Tattoo Visa cut visa processing times by over 80%. Tattoo Visa used Moxo to automate document management and... client communication. The platform let them handle 10 times more clients, growing from 20 to over 200 cases. Real-time updates and automated workflows made it easier for artists to submit documents. Tattoo Visa now completes visa applications in 120-150 days instead of years. Clients are happier and the company can scale without losing quality.
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Secured Signing helped AZ Roving Notary move to remote online notarization during the COVID-19 pandemic. The platform's cost efficiency and... customizable features improved profit margins and service delivery. Document management and workflow tools reduced errors and increased customer satisfaction. New features like journal notes and "We Sign" expanded business opportunities. The referral program and educational courses created extra revenue streams for the notary business.
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Four & Five used Nitro Sign to replace paper-based legal processes with secure digital signatures. The law firm became the... first in Belgium to fully execute legal contracts digitally. Nitro Sign enabled remote signing with identity verification, improving security and compliance. The solution also streamlined internal workflows, saving time and reducing paper use. All contracts are now managed in a centralized digital repository.
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Heidrick & Struggles used Docusign CLM and Salesforce to speed up client contracting. The firm cut signature cycles by over... 85%. Automated workflows replaced manual document handling. Contracts now flow directly into Salesforce, enabling faster billing. The digital process improved client experience and increased revenue speed. Docusign CLM gave the team more flexibility and better contract visibility.
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Heidrick & Struggles used Docusign CLM and Salesforce to speed up client contracting. The firm cut signature cycles by over... 85%. Automated workflows replaced manual document handling. Contracts now flow directly into Salesforce, enabling faster billing. The digital process improved client experience and increased revenue speed. Docusign CLM gave the team more flexibility and better contract visibility.
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Signeasy helped Go to Court Lawyers speed up client onboarding. Lawyers now use iPads with Signeasy to sign documents during... consultations. The team loads key forms as templates, making paperwork fast and easy. The accounts team processes billables quicker. Lawyers save time and avoid carrying paper. Signeasy is used daily for about 200 consults each week.
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Conga Composer helped UnitedLex speed up its contract processing by 98%. UnitedLex used Conga to standardize contract templates and merge... data from Salesforce. This made it easy to create quotes and contracts with one click. The company also added DocuSign for fast e-signatures. As a result, UnitedLex increased revenue and improved SLA compliance.
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Akamai cloud computing helped Zolvit cut cloud costs by 50%. Zolvit, a legal services platform in India, struggled with unpredictable... cloud expenses and slow application response times. Akamai provided predictable pricing, high-throughput compute instances, and 24/7 support. Zolvit now delivers sub-second response times and serves hundreds of thousands of businesses. The migration eliminated vendor lock-in and improved customer satisfaction.
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Penneo helped Advokatfirmaet Haavind speed up document signing and improve client experience. Before, clients had to print, sign, and scan... papers, which took time. Now, Haavind uses Penneo to sign documents digitally and track progress in one dashboard. Over 50 users at Haavind use Penneo for contracts and client transactions. The platform makes ID checks and digital signatures safer and easier for everyone.
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BA Insight’s AI Enablement Platform helped a top law firm connect Microsoft Copilot with iManage. Attorneys now use natural language... to find case files instantly. The firm automated document summaries and improved security compliance. Copilot became more useful, saving time and boosting accuracy. The law firm now leads in legal AI adoption and future-proofs its workflows.
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BA Insight’s AI Enablement Platform helped a top law firm connect Microsoft Copilot with iManage. Attorneys now use natural language... to find case files instantly. The firm automated document summaries and improved security compliance. Copilot became more useful, saving time and boosting accuracy. The law firm now leads in legal AI adoption and future-proofs its workflows.
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BigTime and Sage Intacct helped Magna Legal Services streamline billing and reporting. Magna switched from QuickBooks to Sage Intacct for... better integration with BigTime. The new setup automated invoicing and made customizing invoices easy. This saved time, reduced errors, and gave Magna a single view of their business. The integration also supported Magna’s mergers and acquisitions strategy with improved financial reporting.
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ClickUp helped Smokeball's marketing team cut project setup time from 5-6 hours to seconds. By moving from SharePoint, Excel, and... Word to ClickUp, they saved 15-30 minutes per task and automated 10-15 tasks weekly. The team now manages all marketing activities in one place, improving visibility and collaboration. ClickUp's resource management features made it easier to plan and track work across global teams. Smokeball reinvests saved time into company growth and enjoys peace of mind knowing nothing is forgotten.
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Howard Kennedy, a London law firm with 450+ staff, used monday. com to align every department with its three-year strategic...plan. The platform helped them manage objectives and key results, improving transparency and communication across teams. With monday.com, they quickly adapt to changing priorities, like cybersecurity needs, and streamline hiring for specialized roles. The firm plans to expand use for legal project management and billing, aiming for more automation and integration. Staff now see how their work connects to firm-wide goals, reducing resistance to change.
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Languages Unlimited used Redbooth to manage their sales pipeline. The agency needed a project management tool to track business activities... and sales tasks. Redbooth helped them organize tasks by project and owner. The team found file integrations useful and liked the platform’s layout. Redbooth became their main tool for daily project management.
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SimpleLegal used Aha! to centralize product management. They replaced five tools with one. Teams now submit and track ideas in... one place. Integration with Jira and Zendesk keeps data current and connects support tickets to product ideas. Reports and presentations in Aha! improved transparency and team alignment. Product management is now mature and trusted across the company.
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Clustdoc helped Votre Avocat Virtuel double productivity by automating client onboarding and document collection. The law firm now operates fully... online, offering 24/7 access to legal services for expats and international clients. Clustdoc's platform replaced manual, repetitive tasks with a seamless digital workflow. Clients and partners use a secure portal to submit and track documents. The team saves time and delivers a better experience with fewer emails and faster case processing.
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BA Insight’s AI Enablement Platform helped a top law firm connect Microsoft Copilot with iManage. Attorneys now use natural language... to find case files instantly. The firm automated document summaries and improved security compliance. Copilot became more useful, saving time and boosting accuracy. The law firm now leads in legal AI adoption and future-proofs its workflows.
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3CLogic’s AI-powered voice solution integrated with ServiceNow ITSM helped Cole, Scott & Kissane (CSK) cut IT service wait times by 92%. CSK unified voice... and digital workflows, ending manual ticketing and fragmented systems. Automatic ticket creation and intelligent call routing improved technician efficiency. Supervisors gained unified reporting and better performance visibility. CSK now supports more employees without increasing costs or headcount.
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Salesforce helped the Los Angeles County Public Defender digitize 107 years of paper records and consolidate 26 legacy systems into a secure cloud-based case management platform. The office, with... 1,200 employees, now manages over 140,000 client cases per year digitally. Attorneys access real-time client and case data from anywhere, improving preparation and client service. The new system streamlines legal workflows, enhances collaboration, and supports holistic representation. This transformation enables data-driven justice reform and better outcomes for residents.
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GetAccept helped Labaton automate electronic signatures for mass arbitration cases. Labaton saw a 10x increase in client claims processed and... a 40% rise in compliance numbers. The platform reduced document generation time by 50%. Labaton replaced manual, paper-based workflows with digital processes. API integration enabled a smooth transition and improved client experience.
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Hall & Wilcox used Ansarada to create over 90 secure data rooms in two years. The law firm needed strong... security and fast setup to protect client data and meet privacy laws. Ansarada’s platform offered multi factor authentication and easy customization. This helped Hall & Wilcox streamline deal processes and improve team collaboration. The firm could quickly offer clients a premium, secure solution for transactions.
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McMillan LLP used Firmex to manage corporate minute books for clients. The law firm scanned and uploaded documents into Firmex’s... secure virtual data room. Clients accessed and updated their records online, with granular permissions and 24/7 support. The process improved document security and made sharing with third parties easy. McMillan moved more processes online without high costs, benefiting from unlimited data and users.
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Dialpad helped Miller Law Firm stay connected with clients and staff during the COVID-19 pandemic. The firm used Dialpad’s cloud-based... phone system to work from anywhere and keep communication clear, especially for elderly clients. Integration with Clio allowed automatic syncing of client records and call notes. Dialpad’s AI-powered transcription saved time by creating real-time call transcripts. The solution made it easy to manage calls, forward numbers, and access all communication tools from any device.
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Aziz & Kaye Business Law used Sopro to boost lead generation and expand beyond word-of-mouth referrals. The firm wanted to... grow internationally but struggled to reach new audiences. Sopro helped them launch outbound campaigns targeting the US, Mexico, and Europe. The campaign achieved a 4.5–5% lead rate, over three times the industry benchmark. Aziz & Kaye gained brand awareness and built valuable connections with companies and law firms worldwide.
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Salesforce helped the Los Angeles County Public Defender digitize 107 years of paper records and consolidate 26 legacy systems into a secure cloud-based case management platform. The office, with... 1,200 employees, now manages over 140,000 client cases per year digitally. Attorneys access real-time client and case data from anywhere, improving preparation and client service. The new system streamlines legal workflows, enhances collaboration, and supports holistic representation. This transformation enables data-driven justice reform and better outcomes for residents.
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AccessAlly helped Koffee Klatch deliver legal documents and training videos to digital businesses. Before AccessAlly, Annabel Kaye used ActiveCampaign emails,... which were unreliable and hard to manage. With AccessAlly, she moved onboarding videos and downloadable products into one platform. She liked that she could add features over time and integrate with forums. Annabel values AccessAlly’s reliability and recommends it for membership sites and course creators.
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Totara LMS helped the Law Society modernize its learning system for over 155,000 legal professionals. The old system was fragmented... and outdated. With Think Learning, they built a user-friendly platform that combines accredited training, CPD, and e-commerce. The new platform uses micro-credentials, AI avatars, and digital badges. WooCommerce integration supports flexible pricing and bulk purchases. The Law Society saw strong growth in CPD content and revenue.
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Learn365 helped Nelson Mullins streamline onboarding for nearly 1,900 employees. The law firm replaced time-consuming, instructor-led sessions with a scalable,... digital solution. Integration with Microsoft Teams made training more accessible and engaging. Automated reminders and self-paced options improved compliance. 98% of administrative assistants completed onboarding in 30 days, and 50% of attorneys finished required training on time.
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Path LMS helped the North Carolina Bar Association improve continuing legal education for over 20,000 legal professionals. The NCBA needed... a better way to manage virtual events and integrate with their AMS. Path LMS made it easier to run live webinars, offer on-demand courses, and expand their content library. Staff saved time by reducing manual data entry. Members liked the new system and enjoyed more flexible learning options. The NCBA now delivers over 100 hours of new CLE content each year.
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Docebo helped Burges Salmon, a UK law firm, improve compliance training completion by 31%. The firm needed a flexible learning... platform for remote and mobile access. Docebo enabled personalized dashboards and on-demand learning for different roles. Instructor led training attendance increased by 85%. The Digital Academy on Docebo drove high engagement and digital badge achievements.
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BeaconLive powered Littler Mendelson's 2021 Executive Employer Conference for over 15,000 virtual attendees. Littler needed a secure, white-labeled platform with... automated CLE credits and custom registration. BeaconLive delivered a multi-day, multi-track event with 135 speakers, live and on-demand sessions, and personalized accreditation. The solution included branded pages, breakout networking, and seamless content management. Littler achieved a high-impact, engaging virtual event with advanced tracking and mobile access.
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Revenue. io helped Jan Dils Attorneys at Law modernize their contact center. The firm used Guided Selling, Conversation AI, and...Call Analytics to streamline Salesforce integration and automate quality assurance. Jan Dils saw a 20% increase in lead conversions and exceeded quota across all three business lines. Managers saved hours each week with automated coaching alerts. Lead response time became almost instantaneous.
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Salesforce helped the Los Angeles County Public Defender digitize 107 years of paper records and consolidate 26 legacy systems into a secure cloud-based case management platform. The office, with... 1,200 employees, now manages over 140,000 client cases per year digitally. Attorneys access real-time client and case data from anywhere, improving preparation and client service. The new system streamlines legal workflows, enhances collaboration, and supports holistic representation. This transformation enables data-driven justice reform and better outcomes for residents.
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Salesforce helped the Los Angeles County Public Defender digitize 107 years of paper records and consolidate 26 legacy systems into a secure cloud-based case management platform. The office, with... 1,200 employees, now manages over 140,000 client cases per year digitally. Attorneys access real-time client and case data from anywhere, improving preparation and client service. The new system streamlines legal workflows, enhances collaboration, and supports holistic representation. This transformation enables data-driven justice reform and better outcomes for residents.
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Salesforce helped the Los Angeles County Public Defender digitize 107 years of paper records and consolidate 26 legacy systems into a secure cloud-based case management platform. The office, with... 1,200 employees, now manages over 140,000 client cases per year digitally. Attorneys access real-time client and case data from anywhere, improving preparation and client service. The new system streamlines legal workflows, enhances collaboration, and supports holistic representation. This transformation enables data-driven justice reform and better outcomes for residents.
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Salesforce helped the Los Angeles County Public Defender digitize 107 years of paper records and consolidate 26 legacy systems into a secure cloud-based case management platform. The office, with... 1,200 employees, now manages over 140,000 client cases per year digitally. Attorneys access real-time client and case data from anywhere, improving preparation and client service. The new system streamlines legal workflows, enhances collaboration, and supports holistic representation. This transformation enables data-driven justice reform and better outcomes for residents.
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Salesforce helped the Los Angeles County Public Defender digitize 107 years of paper records and consolidate 26 legacy systems into a secure cloud-based case management platform. The office, with... 1,200 employees, now manages over 140,000 client cases per year digitally. Attorneys access real-time client and case data from anywhere, improving preparation and client service. The new system streamlines legal workflows, enhances collaboration, and supports holistic representation. This transformation enables data-driven justice reform and better outcomes for residents.
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Dialpad helped Miller Law Firm stay connected with clients and staff during the COVID-19 pandemic. The firm used Dialpad’s cloud-based... phone system to work from anywhere and keep communication clear, especially for elderly clients. Integration with Clio allowed automatic syncing of client records and call notes. Dialpad’s AI-powered transcription saved time by creating real-time call transcripts. The solution made it easy to manage calls, forward numbers, and access all communication tools from any device.
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BA Insight’s AI Enablement Platform helped a top law firm connect Microsoft Copilot with iManage. Attorneys now use natural language... to find case files instantly. The firm automated document summaries and improved security compliance. Copilot became more useful, saving time and boosting accuracy. The law firm now leads in legal AI adoption and future-proofs its workflows.
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3CLogic’s AI-powered voice solution integrated with ServiceNow ITSM helped Cole, Scott & Kissane (CSK) cut IT service wait times by 92%. CSK unified voice... and digital workflows, ending manual ticketing and fragmented systems. Automatic ticket creation and intelligent call routing improved technician efficiency. Supervisors gained unified reporting and better performance visibility. CSK now supports more employees without increasing costs or headcount.
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Dialpad helped Miller Law Firm stay connected with clients and staff during the COVID-19 pandemic. The firm used Dialpad’s cloud-based... phone system to work from anywhere and keep communication clear, especially for elderly clients. Integration with Clio allowed automatic syncing of client records and call notes. Dialpad’s AI-powered transcription saved time by creating real-time call transcripts. The solution made it easy to manage calls, forward numbers, and access all communication tools from any device.
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TCN helped Lien Enforcement, Inc. , a debt collection agency, improve contact center operations. Communication time dropped from up to...6 minutes to just 1 minute. Dialer campaign setup shrank from 2 hours to 15 minutes. Monthly data handling was cut by over 20 hours. Payments and customer satisfaction increased after switching to TCN’s platform.
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Convoso helped Heard & Smith, LLP increase outbound call volume by 20%. The law firm saw up to 8% more... new clients after switching from AWS Connect. Convoso automated lead prioritization and follow-ups, letting agents reach more prospects. Managers gained real-time visibility into agent activity and call cadences. The intake team could adjust processes instantly, removing IT bottlenecks and boosting efficiency.
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Unitel Voice helps The Law Offices of Evan M Ostfeld PA manage calls nationwide. The law firm relies on Unitel... Voice for over 20 years. They praise its reliability and fast customer support. The founder says issues are resolved immediately. Unitel Voice supports their business growth and client service.
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BA Insight’s AI Enablement Platform helped a top law firm connect Microsoft Copilot with iManage. Attorneys now use natural language... to find case files instantly. The firm automated document summaries and improved security compliance. Copilot became more useful, saving time and boosting accuracy. The law firm now leads in legal AI adoption and future-proofs its workflows.
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Tresorit helped Tarrant County Bar Association protect sensitive client data for pro bono legal services. The association faced rising cyber... threats and needed a secure way to share documents with over 100 remote attorneys. Tresorit's encrypted cloud storage replaced slow, insecure fax and mail, making collaboration faster and safer. Admin controls let them manage access and reduce risk of data breaches. Adoption was smooth, even for less tech-savvy lawyers.
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Ademero's AI research platform helped Patterson & Associates cut legal research time by 65%. Attorneys now spend more time on... client work, leading to an 18% increase in billable hours. The firm gained $420,000 in extra revenue and improved document accuracy to 99.5%. Client satisfaction rose by 31% as turnaround times dropped from up to 7 days to just 2-3 days. Automated contract assembly and citation management further boosted productivity and quality.
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Salesforce helped the Los Angeles County Public Defender digitize 107 years of paper records and consolidate 26 legacy systems into a secure cloud-based case management platform. The office, with... 1,200 employees, now manages over 140,000 client cases per year digitally. Attorneys access real-time client and case data from anywhere, improving preparation and client service. The new system streamlines legal workflows, enhances collaboration, and supports holistic representation. This transformation enables data-driven justice reform and better outcomes for residents.
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Perkins Coie faced issues with fragmented records storage, poor service, and confusing billing from multiple vendors. Access listened to their... needs and provided a tailored invoicing system, consolidating 152,000 boxes across seven locations. The transition gave Perkins Coie full visibility and control over their offsite inventory. Complaints from local offices stopped, and billing became clear and consistent. The move was smooth, thanks to Access’s organized project team.
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Perkins Coie faced issues with fragmented records storage, poor service, and confusing billing from multiple vendors. Access listened to their... needs and provided a tailored invoicing system, consolidating 152,000 boxes across seven locations. The transition gave Perkins Coie full visibility and control over their offsite inventory. Complaints from local offices stopped, and billing became clear and consistent. The move was smooth, thanks to Access’s organized project team.
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BA Insight’s AI Enablement Platform helped a top law firm connect Microsoft Copilot with iManage. Attorneys now use natural language... to find case files instantly. The firm automated document summaries and improved security compliance. Copilot became more useful, saving time and boosting accuracy. The law firm now leads in legal AI adoption and future-proofs its workflows.
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BA Insight’s AI Enablement Platform helped a top law firm connect Microsoft Copilot with iManage. Attorneys now use natural language... to find case files instantly. The firm automated document summaries and improved security compliance. Copilot became more useful, saving time and boosting accuracy. The law firm now leads in legal AI adoption and future-proofs its workflows.
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Salesforce helped the Los Angeles County Public Defender digitize 107 years of paper records and consolidate 26 legacy systems into a secure cloud-based case management platform. The office, with... 1,200 employees, now manages over 140,000 client cases per year digitally. Attorneys access real-time client and case data from anywhere, improving preparation and client service. The new system streamlines legal workflows, enhances collaboration, and supports holistic representation. This transformation enables data-driven justice reform and better outcomes for residents.
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Howard Kennedy, a top UK law firm, used RingCentral to replace seven separate communication platforms with one unified solution. The firm integrated... RingCentral with Microsoft Teams, making it easier for staff to work from anywhere. Employees now use a single number for phone and fax, improving convenience for both staff and clients. The new system also provides a resilient backup, ensuring business continuity. Howard Kennedy is now equipping meeting rooms with RingCentral Rooms for better collaboration.
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Snijder Incasso used Betty Blocks to build a no-code self-service portal in just 4 weeks. The portal lets customers view... balances, make payments, and contact support online. This digital solution replaced manual processes and met urgent client demands for online payment options. Snijder integrated the portal with their Eurodossier system for secure, real-time data. The new portal improved customer satisfaction and helped Snijder win new clients in a traditional industry.
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James Crawford Law used Sakari to automate SMS campaigns and sync with HubSpot CRM. Before Sakari, the firm struggled with... manual texting, high costs, and missed lead notifications. With Sakari, they set up automated drip campaigns, improved follow-up speed, and reduced manual work. The firm increased monthly close rates by 92% and cut SMS costs in half. Even non-technical staff now use SMS for urgent legal notices.
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BA Insight’s AI Enablement Platform helped a top law firm connect Microsoft Copilot with iManage. Attorneys now use natural language... to find case files instantly. The firm automated document summaries and improved security compliance. Copilot became more useful, saving time and boosting accuracy. The law firm now leads in legal AI adoption and future-proofs its workflows.
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BA Insight’s AI Enablement Platform helped a top law firm connect Microsoft Copilot with iManage. Attorneys now use natural language... to find case files instantly. The firm automated document summaries and improved security compliance. Copilot became more useful, saving time and boosting accuracy. The law firm now leads in legal AI adoption and future-proofs its workflows.
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Bloomfire helped MLA Global, a legal executive search firm, solve major knowledge management problems. Before Bloomfire, staff struggled to find... documents and wasted time searching across emails, PDFs, and SharePoint. After implementing Bloomfire, one business line saw faster information retrieval and a shift to self-service access. Employees now use Bloomfire’s AI search to find accurate, up-to-date data. The platform improved productivity and made knowledge managers more credible. MLA Global continues to expand Bloomfire’s benefits across more teams.
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UiPath Document Understanding helped Schulz & Partner cut legal review times by over 90%. The law firm automated creditor data... checks and proof-of-income evaluations. Robots now extract and validate data from documents, reducing manual work. AI agents flag uncertain cases for review, boosting accuracy and compliance. The new system frees staff for higher-value legal analysis and sets a model for scaling automation in legal services.
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Connecticut Trial Firm used Tettra to solve knowledge silos and improve documentation. The law firm needed a better way to... share processes and train new hires. Tettra helped them organize information and make it accessible to everyone. The team uses Tettra with Slack to keep knowledge at their fingertips. This approach saves time and lets them focus on client service. Their culture now values documentation and efficiency.
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Beyond Key built a SharePoint-based system for a large non-profit law firm in California. The firm struggled with manual attorney... and case allocation, slow workflows, and paperwork. The new solution automated attorney matching, case assignment, and notifications. It integrated with their SQL server for real-time case data. The system improved efficiency, reduced errors, and cut case allocation time. Daily summary reports and secure document sharing made case management easier.
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Eventogy helped Linklaters, a top global law firm, unify its event management. Before Eventogy, Linklaters used spreadsheets and manual processes,... causing inconsistent client experiences and data gaps. With Eventogy, the firm now manages all events in one platform, integrates with Salesforce, and ensures brand consistency. Digital check-in and real-time data improved security and compliance. Accessibility features make every event inclusive for all guests.
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vFairs helped Rothkoff Law Group move from in person to hybrid elder care symposiums. The platform made it easy for... a small team to manage both virtual and onsite audiences. Rothkoff saw over 350 attendees and 120 unique booth visits at their event. The user-friendly interface and strong customer support simplified event setup. Vendors gained more brand exposure and networking opportunities. Templated event options saved time for the organizers.
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Click & Pledge helped the Environmental Defense Center manage donations and event payments in one system. Before, staff used several... platforms and spent hours on manual data entry. With Click & Pledge and Salesforce, they now process payments faster and capture donor data in real time. Staff saved 10% to 35% of their time, allowing them to focus more on donor relations and fundraising. The new system made year-end reporting and donor communication easier.
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Howard Kennedy, a top UK law firm, used RingCentral to replace seven separate communication platforms with one unified solution. The firm integrated... RingCentral with Microsoft Teams, making it easier for staff to work from anywhere. Employees now use a single number for phone and fax, improving convenience for both staff and clients. The new system also provides a resilient backup, ensuring business continuity. Howard Kennedy is now equipping meeting rooms with RingCentral Rooms for better collaboration.
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SpotMe helped LargeLegal Association run a virtual legal conference for over 400 participants. The platform made it easy for attendees... to find information and join live streams. A prize store increased sponsor visibility and engagement. Attendees sent 1,400 messages and asked over 500 questions. Each participant interacted more than 20 times per visit. The event set a new standard for legal conferences.
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Ward Hadaway improved financial reporting by integrating Aderant with BigHand Business Intelligence. Lawyers now access up-to-date financial data every morning,... just 24 hours old. The automation lets fee earners make quick, informed decisions. The partnership between Aderant and BigHand ensures smooth integration and reliable results. This helps the firm move forward with better business insights.
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C3 Generative AI helped a global law firm cut contract analysis time by 80%. Attorneys used to spend up to... 15 hours on each contract. Now, AI-assisted reviews take less than 30 minutes. The solution improved extraction accuracy to 95% on structured data. The firm saw a 3X increase in margin per contract. C3 Generative AI also supports attorney training and collaboration.
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Domo helped Disparti Law Group connect financial, case management, and lead data for real-time insights. Before Domo, leaders relied on... manual spreadsheets and outdated reports. Now, dashboards show profitability, case volume, and attorney performance instantly. The firm can spot bottlenecks and forecast outcomes more accurately. Each department uses Domo to track KPIs and make faster, data-driven decisions.
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Aberdein Considine used ManageEngine Log360 to meet strict compliance and security needs. The law firm faced monthly audits from banks... and needed strong evidence for security standards. Log360's dashboards and pre-built reports helped the IT team save time and create detailed audit trails. The solution replaced complex manual processes and now covers 75% of their IT security tools. Fast support from ManageEngine ensured smooth operations and high satisfaction.
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Upmetrics helped PHD Law & Consulting cut business plan preparation time by 30%. The team used AI assistance and a... business plan builder to create more accurate and reliable plans. Financial accuracy improved by 25%. Client satisfaction increased by 20%. Real-time collaboration features made it easier for consultants and clients to work together. The firm now delivers faster, more professional business plans for its clients.
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Replit helped Spellbook build an AI copilot for contract review in just two weeks. The founder used Replit to quickly... create a prototype, skipping weeks of setup. Spellbook launched before ChatGPT, gaining a first-mover advantage. In three months, they had 30,000+ waitlist signups and 3,000+ customers. The company grew 17x in two years and raised significant funding. Replit enabled rapid innovation and market leadership in legal AI tools.
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Hitachi VSP 5600 and VSP One Block arrays helped a large US law firm support over 1,000 attorneys with always-on data access. The firm upgraded... its storage to boost performance, reliability, and capacity. They achieved a 6.5:1 data reduction ratio, saving space and costs. Hitachi’s TrueCopy technology ensured 100% data availability. The law firm reduced power and cooling expenses while gaining room for future growth.
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ICTRecht switched from Google Analytics to Piwik PRO to address privacy and GDPR compliance concerns. The legal services firm valued... Piwik PRO’s EU data hosting, customizable tracking, and integrated Consent Manager. With help from Piwik PRO’s team, ICTRecht migrated analytics and integrated tools like HubSpot and HotJar. The new dashboards gave them better insights into user behavior and campaign performance. These analytics now guide website redesigns and ongoing marketing improvements.
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Akamai cloud computing helped Zolvit cut cloud costs by 50%. Zolvit, a legal services platform in India, struggled with unpredictable... cloud expenses and slow application response times. Akamai provided predictable pricing, high-throughput compute instances, and 24/7 support. Zolvit now delivers sub-second response times and serves hundreds of thousands of businesses. The migration eliminated vendor lock-in and improved customer satisfaction.
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A regional law firm used Digital Remedy's performance CTV platform to boost lead generation. The firm targeted adults 25-54 in... two markets with OTT campaigns. Real-time optimizations and data-driven targeting helped maximize results. The campaigns generated 324 leads and 2,500 page visits. Attribution insights allowed the firm to shift budget to the best-performing variables.
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Jostle helped Kilburn & Strode, a leading intellectual property law firm, connect staff across new London and San Francisco offices. The firm needed... a dynamic intranet to improve collaboration and real-time communication. Jostle's platform enabled leadership updates, cross-team discussions, and active employee participation. Staff now feel more informed and engaged, with a stronger sense of community. The platform replaced outdated systems and transformed internal communication.
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Salesforce helped the Los Angeles County Public Defender digitize 107 years of paper records and consolidate 26 legacy systems into a secure cloud-based case management platform. The office, with... 1,200 employees, now manages over 140,000 client cases per year digitally. Attorneys access real-time client and case data from anywhere, improving preparation and client service. The new system streamlines legal workflows, enhances collaboration, and supports holistic representation. This transformation enables data-driven justice reform and better outcomes for residents.
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Salesforce helped the Los Angeles County Public Defender digitize 107 years of paper records and consolidate 26 legacy systems into a secure cloud-based case management platform. The office, with... 1,200 employees, now manages over 140,000 client cases per year digitally. Attorneys access real-time client and case data from anywhere, improving preparation and client service. The new system streamlines legal workflows, enhances collaboration, and supports holistic representation. This transformation enables data-driven justice reform and better outcomes for residents.
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Text Request helped The Bankruptcy Firm transfer all their Zipwhip message history in one weekend. The switch was smooth, with... no downtime or stress for staff or clients. Text Request’s Zapier integration lets the firm automate client updates and personalize texts with case details. The firm can now easily search message history and keep conversations compliant. Clients continued to respond quickly, and the firm kept all its essential tools.
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Claromentis helped Switalskis Solicitors unify communications after acquiring two firms. The digital workplace platform replaced outdated intranets and enabled centralized... knowledge sharing, policy management, and support ticketing. Switalskis streamlined compliance workflows and improved collaboration across 11 offices. The integrated business process automation tool, InfoCapture, standardized support requests and saved time. Employees now access news, e-learning, and company culture activities in one place.
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SmartAdvocate, a legal case management software, needed a partner to provide unlimited eSignatures for its clients. They chose Docubee to... streamline the signing process. Now, over half of existing customers and 90% of new customers use Docubee for eSignatures. This change made document signing much faster. Clients save time and can bring in more business, leading to higher revenue.
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Heidrick & Struggles used Docusign CLM and Salesforce to speed up client contracting. The firm cut signature cycles by over... 85%. Automated workflows replaced manual document handling. Contracts now flow directly into Salesforce, enabling faster billing. The digital process improved client experience and increased revenue speed. Docusign CLM gave the team more flexibility and better contract visibility.
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Relativity helped Troutman Pepper review 742,000 documents for a government subpoena. Using email threading, they eliminated 148,329 emails and 85,224... attachments from review. This reduced their reviewable data set by 34%. The process saved their client about $233,000. The setup took only a few hours and was easy to use.
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Conga Composer helped UnitedLex speed up its contract processing by 98%. UnitedLex used Conga to standardize contract templates and merge... data from Salesforce. This made it easy to create quotes and contracts with one click. The company also added DocuSign for fast e-signatures. As a result, UnitedLex increased revenue and improved SLA compliance.
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Conga Composer helped UnitedLex speed up its contract processing by 98%. UnitedLex used Conga to standardize contract templates and merge... data from Salesforce. This made it easy to create quotes and contracts with one click. The company also added DocuSign for fast e-signatures. As a result, UnitedLex increased revenue and improved SLA compliance.
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Jacob Sapochnick Law Firm used social media marketing to grow its business. The firm built a Facebook page with nearly... 118,000 fans and now gets 4-6 new leads per day, mostly from organic reach. They post up to eight times daily and rarely pay for ads. Their content focuses on immigration topics and uses video, blogs, and community engagement. Social media replaced most traditional marketing for the firm.
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Mention helped Clerky automate brand monitoring and receive real-time alerts for online mentions. Before Mention, Clerky struggled with missing brand... mentions and spent hours on manual tracking. With Mention, they improved data reliability and saved time every week. The platform also enabled Clerky to monitor competitors and market trends easily. Mention became a key tool in Clerky's communication strategy.
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MeetEdgar helped Jake Carlson, an estate planning attorney and podcast host, save hours on social media. He needed a simple... tool to manage posts for his law firm, podcast, and personal brand. With MeetEdgar, Jake organized content into categories and used post variations to repurpose messages across channels. He integrated Feedly to share quotes and industry insights. As a result, Jake built a growing, engaged audience while spending less time managing social media.
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Salesforce helped the Los Angeles County Public Defender digitize 107 years of paper records and consolidate 26 legacy systems into a secure cloud-based case management platform. The office, with... 1,200 employees, now manages over 140,000 client cases per year digitally. Attorneys access real-time client and case data from anywhere, improving preparation and client service. The new system streamlines legal workflows, enhances collaboration, and supports holistic representation. This transformation enables data-driven justice reform and better outcomes for residents.
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Oktopost helped Lewis Silkin boost social media engagement by 140%. The law firm moved social media management in-house and needed... a platform to unify owned, earned, and paid efforts. Oktopost's analytics and Social BI features let the team track LinkedIn performance and identify top content. The platform's reporting tools made it easy to share insights with stakeholders. Lewis Silkin now quickly finds what drives engagement and tailors content for its audience.
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NAKIVO Backup & Replication helped the San Francisco Public Defender's Office cut VM backup costs by three times. The office struggled... with unreliable backups and complex maintenance before switching. NAKIVO offered easy setup, reliable backups, and strong technical support. The solution simplified daily tasks and improved backup success. The office now spends less time and money on data protection.
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Miles & Stockbridge used Netwrix Auditor to monitor IT changes and ensure system uptime. The law firm needed to reduce... risk and simplify IT infrastructure monitoring. Netwrix Auditor gave them a single view of all IT activity, helping them spot and fix issues quickly. The IT team now saves one day per week on monitoring tasks. This improved business continuity and user experience for the firm.
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