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Legal Services examples of Driving Business Value with Authoring and Publishing
IDC Online - Legal Services
Kotobee helped IDC Online, a Mexican legal magazine, create interactive digital magazines. The team wanted readers to have tools like... text-to-speech, note-taking, and highlighting. Other platforms did not meet these needs. With Kotobee, IDC Online added features that let readers save notes and use mini-apps like calculators. After switching to Kotobee, IDC Online saw a 60% increase in readership and now has over 10,000 clients using their digital magazine tool.
Asufin - Legal Services
Docxpresso helped Asufin manage a large class action against a financial company. Asufin used Docxpresso to collect and organize claimant... data, send thousands of personalized emails, and gather eSignatures. The tool made it easy to export data for accounting and manage all communications. Asufin's president praised Docxpresso for streamlining their legal processes and improving internal data management.
Stewart McKelvey - Legal Services
Doxserá DB helped Stewart McKelvey automate legal document creation for complex acquisitions. The law firm used the tool to pull... data from Excel and generate nearly 2,000 documents with no errors. The process saved weeks of work and reduced costs for clients. Stewart McKelvey rolled out the technology firm-wide to improve service and client satisfaction. The firm saw a strong economic impact and gained a competitive edge.
Axiom Law - Legal Services
MadCap Flare and MadCap Flare Online helped Axiom Law transform its web-based application documentation. The company created two modern documentation... sites for users and employees. Easy-to-search content and micro content led to a five-fold increase in user searches. Auto-reply support emails and integrated user assistance improved self-support. Content updates now keep pace with bi-weekly application releases. Brand consistency is maintained with templates and CSS support.
Lexr - Legal Services
Archbee helps Lexr, an international law firm, build a public-facing knowledge base for tech industry clients. Lexr needed a simple,... collaborative tool to share legal know-how online. Archbee made it easy to create and publish a branded website on a subdomain. Employees found the platform intuitive and efficient. Lexr values the integration, editing shortcuts, and ability to track website visits with Google scripts.
ContractPodAI - Legal Services
Localize for Web helped ContractPodAI translate multiple applications into 15 languages. The legal platform needed a fast, secure, and cost-effective... localization solution to support onboarding expansion. Localize enabled seamless migration of existing translations and easy management for content managers and developers. ContractPodAI saw a 31,000 increase in site traffic after implementation. The team praised Localize for making it easy to add new languages and expand globally.
Heuking - Legal Services
Tungsten Power PDF helped Heuking, a top German law firm, standardize their PDF workflows. The firm needed a secure, reliable... solution for document-heavy legal work. Tungsten Power PDF reduced training needs and replaced unsupported freeware. All 1,100 employees now use the same platform across eight offices. The solution improved cost control and efficiency for Heuking.
Heuking - Legal Services
Tungsten Power PDF helped Heuking, a top German law firm, standardize their PDF workflows. The firm needed a secure, reliable... solution for document-heavy legal work. Tungsten Power PDF reduced training needs and replaced unsupported freeware. All 1,100 employees now use the same platform across eight offices. The solution improved cost control and efficiency for Heuking.
Heuking - Legal Services
Tungsten Power PDF helped Heuking, a top German law firm, standardize their PDF workflows. The firm needed a secure, reliable... solution for document-heavy legal work. Tungsten Power PDF reduced training needs and replaced unsupported freeware. All 1,100 employees now use the same platform across eight offices. The solution improved cost control and efficiency for Heuking.
Heuking - Legal Services
Tungsten Power PDF helped Heuking, a top German law firm, standardize their PDF workflows. The firm needed a secure, reliable... solution for document-heavy legal work. Tungsten Power PDF reduced training needs and replaced unsupported freeware. All 1,100 employees now use the same platform across eight offices. The solution improved cost control and efficiency for Heuking.
Heuking - Legal Services
Tungsten Power PDF helped Heuking, a top German law firm, standardize their PDF workflows. The firm needed a secure, reliable... solution for document-heavy legal work. Tungsten Power PDF reduced training needs and replaced unsupported freeware. All 1,100 employees now use the same platform across eight offices. The solution improved cost control and efficiency for Heuking.
Heuking - Legal Services
Tungsten Power PDF helped Heuking, a top German law firm, standardize their PDF workflows. The firm needed a secure, reliable... solution for document-heavy legal work. Tungsten Power PDF reduced training needs and replaced unsupported freeware. All 1,100 employees now use the same platform across eight offices. The solution improved cost control and efficiency for Heuking.
Heuking - Legal Services
Tungsten Power PDF helped Heuking, a top German law firm, standardize their PDF workflows. The firm needed a secure, reliable... solution for document-heavy legal work. Tungsten Power PDF reduced training needs and replaced unsupported freeware. All 1,100 employees now use the same platform across eight offices. The solution improved cost control and efficiency for Heuking.
Heuking - Legal Services
Tungsten Power PDF helped Heuking, a top German law firm, standardize their PDF workflows. The firm needed a secure, reliable... solution for document-heavy legal work. Tungsten Power PDF reduced training needs and replaced unsupported freeware. All 1,100 employees now use the same platform across eight offices. The solution improved cost control and efficiency for Heuking.
Heuking - Legal Services
Tungsten Power PDF helped Heuking, a top German law firm, standardize their PDF workflows. The firm needed a secure, reliable... solution for document-heavy legal work. Tungsten Power PDF reduced training needs and replaced unsupported freeware. All 1,100 employees now use the same platform across eight offices. The solution improved cost control and efficiency for Heuking.
Heuking - Legal Services
Tungsten Power PDF helped Heuking, a top German law firm, standardize their PDF workflows. The firm needed a secure, reliable... solution for document-heavy legal work. Tungsten Power PDF reduced training needs and replaced unsupported freeware. All 1,100 employees now use the same platform across eight offices. The solution improved cost control and efficiency for Heuking.
A leading Am Law 50 firm - Legal Services
A leading Am Law 50 firm needed to translate 7. 5 million words from German to English quickly for an...FTC review. They chose Welocalize for this task. Welocalize used machine translation, LLMs, and NLP technology, with expert checks, to automate the translation process. This approach minimized errors, increased speed, and reduced costs, leading to a successful FTC review.
DISCO - Legal Technology
Writer helps DISCO use generative AI to speed up legal discovery. DISCO uses Writer to help lawyers quickly find key... documents in large data sets. The platform reduces manual work and makes e-discovery faster. DISCO uses features like AI apps, a knowledge graph, and an API. Writer helps DISCO automate document review and improve user experience. This lets lawyers focus on important evidence instead of manual searching.
Axiom Law - Legal Services
MadCap Flare and MadCap Flare Online helped Axiom Law transform its web-based application documentation. The company created two modern documentation... sites for users and employees. Easy-to-search content and micro content led to a five-fold increase in user searches. Auto-reply support emails and integrated user assistance improved self-support. Content updates now keep pace with bi-weekly application releases. Brand consistency is maintained with templates and CSS support.
Axiom Law - Legal Services
MadCap Flare and MadCap Flare Online helped Axiom Law transform its web-based application documentation. The company created two modern documentation... sites for users and employees. Easy-to-search content and micro content led to a five-fold increase in user searches. Auto-reply support emails and integrated user assistance improved self-support. Content updates now keep pace with bi-weekly application releases. Brand consistency is maintained with templates and CSS support.
Four & Five - Legal Services
Nitro Sign helped Four & Five, a Belgian law firm, move from paper-based to fully digital contract signing. The firm needed... a secure way for clients to sign legal documents remotely. Nitro Sign enabled digital signatures with identity verification, making the process secure and compliant. Four & Five also used Nitro Sign for internal contracts, saving time and resources. The switch improved efficiency and reduced manual paperwork.
Heuking - Legal Services
Tungsten Power PDF helped Heuking, a top German law firm, standardize their PDF workflows. The firm needed a secure, reliable... solution for document-heavy legal work. Tungsten Power PDF reduced training needs and replaced unsupported freeware. All 1,100 employees now use the same platform across eight offices. The solution improved cost control and efficiency for Heuking.
Heuking - Legal Services
Tungsten Power PDF helped Heuking, a top German law firm, standardize their PDF workflows. The firm needed a secure, reliable... solution for document-heavy legal work. Tungsten Power PDF reduced training needs and replaced unsupported freeware. All 1,100 employees now use the same platform across eight offices. The solution improved cost control and efficiency for Heuking.
Morgan & Morgan - Legal Services
Scanbot Document Scanner SDK helped Morgan & Morgan process over 116,000 documents in five months with no scanning-related support complaints. The law firm... replaced poor-quality photo uploads with high-quality scans, enabling automatic document classification and OCR. This eliminated manual intervention and sped up case work. Clients now submit legible documents through the portal, improving user satisfaction. The SDK works on both web and mobile platforms, ensuring broad compatibility and data privacy.
How Content Management Systems is Delivering ROI for Legal Services Leaders
Post & Schell - Legal Services
Post & Schell, a law firm, digitized records to improve access to legal files. They reduced paper storage by 75%... before moving to a smaller office. AccuRoute's integration with iManage made documents text-searchable and accessible from anywhere. The firm implemented digital mailroom processes, allowing attorneys to access urgent files anytime.
Post & Schell - Legal Services
Post & Schell, a law firm, digitized records to improve access to legal files. They reduced paper storage by 75%... before moving to a smaller office. AccuRoute's integration with iManage made documents text-searchable and accessible from anywhere. The firm implemented digital mailroom processes, allowing attorneys to access urgent files anytime.
A major national law firm headquartered in Houston, TX - Legal Services
GRM Information Management helped a major national law firm in Houston with secure document storage. The law firm needed daily... deliveries and pick-ups for legal documents and better security for sensitive files. GRM moved 850,000 cubic feet of records to their storage centers and set up daily logistics. The law firm now has better document security, faster retrieval, and improved productivity by freeing up office space and labor.
Red Monkey Software - Legal
Docmosis-Java helped Red Monkey Software automate legal documents for small and medium solicitors. The company integrated Docmosis quickly into their... case management system. They found the documentation detailed and the product reliable. Support was fast and helpful. Red Monkey Software uses Docmosis to create reports and statements for legal clients.
District Attorney’s Office, Waller County - Legal Services
Document Logistix helped the District Attorney’s Office, Waller County, manage legal documents digitally. The office needed to comply with the... Michael Morton Act and struggled with manual processes. The new system automated file generation and improved efficiency. The solution made it easier to meet legal transparency requirements. Elton Mathis, the District Attorney, led the modernization effort.
The Zoghlin Group - Legal Services
Fission CMS helped The Zoghlin Group, a boutique law firm, build a fully responsive website. The new site lets them... promote their legal services and connect with clients online. Visitors can read about the firm, see testimonials, and contact the team easily. The Zoghlin Group values the simple website updates and fast support from Fission. The solution makes it easy for them to manage their online presence.
Hand Arendall Harrison Sale LLC - Legal Services
IST Discover-E helped Hand Arendall Harrison Sale LLC with eDiscovery for litigation. The law firm needed secure, reliable, and cost-effective... access to electronic information. IST provided managed services, data collection, processing, and storage. The solution reduced labor hours and improved accuracy. The client praised IST for high-quality service and strong support.
Commercial Receivers Association (CRA) - Legal Services
MemberSpace helped the Commercial Receivers Association (CRA) connect receivership professionals nationwide. CRA used MemberSpace to build a membership site with... a content library, newsletter, member directory, and events. The main challenge was building a nationwide network from scratch. CRA grew by hosting local events, using social media, and word of mouth. The association expects to double in size in the next 12-18 months.
Post & Schell - Legal Services
Post & Schell, a law firm, digitized records to improve access to legal files. They reduced paper storage by 75%... before moving to a smaller office. AccuRoute's integration with iManage made documents text-searchable and accessible from anywhere. The firm implemented digital mailroom processes, allowing attorneys to access urgent files anytime.
Notaría 9 de Mexicali B.C. - Legal Services
Laserfiche helped Notaría 9 de Mexicali B. C. manage sensitive legal documents in a secure, digital platform. The office needed...to automate and standardize processes to meet strict regulatory requirements. Laserfiche enabled the firm to consolidate documents, automate workflows, and improve efficiency. Notaría 9 saw a 450% increase in some business segments and processed more client orders without a proportional staff increase. The time to create living trusts dropped from six hours to 15 minutes.
FB Rice - Legal Services - Medium
Elcom helped FB Rice, a leading intellectual property firm, replace their old intranet. The previous system was hard to manage... and not user-friendly. Staff often ignored it and relied on email, causing important messages to be missed. Elcom's intranet solution created an easy-to-use, visually appealing knowledge repository. This improved knowledge sharing and supported FB Rice's company culture.
Axiom Law - Legal Services
MadCap Flare and MadCap Flare Online helped Axiom Law transform its web-based application documentation. The company created two modern documentation... sites for users and employees. Easy-to-search content and micro content led to a five-fold increase in user searches. Auto-reply support emails and integrated user assistance improved self-support. Content updates now keep pace with bi-weekly application releases. Brand consistency is maintained with templates and CSS support.
Gilbert+Tobin - Legal Services
Squiz DXP helped Gilbert+Tobin transform their website. The law firm moved from a static digital presence to a platform with... dynamic insights. The new solution improved content management and user experience. The project focused on delivering secure, scalable, and personalized digital services. The transformation enabled better engagement and easier updates for the team.
regional appellate court - Legal Services
Contentverse helped a regional appellate court solve document management problems. The court needed to digitize and organize both paper and... digital records. Contentverse provided a central place to store, search, and access documents. The court improved efficiency and can now securely share and access files, even with a hybrid work model. The solution continues to support their productivity and organization after more than ten years.
Ganek, Wright & Dobkin - Legal Services
DocStar ECM helped Ganek, Wright & Dobkin, a real estate law firm, manage large volumes of closing documents. The firm struggled... with paper-based processes and slow document retrieval. DocStar ECM provided an integrated document management system. The solution automated tasks and saved staff over 10 hours of work per week. It supported the firm's 10% annual growth targets and improved workflow efficiency.
Aberdein Considine - Legal Services
Log360 helped Aberdein Considine, a law firm in Scotland, improve compliance auditing and IT security. The firm faced strict monthly... audits and needed better security tools. Log360's dashboards and pre-built reports made compliance checks easier and faster. The IT team saved time by not using complex commands. ManageEngine tools now make up 75% of their IT security stack. The support team gave quick and helpful responses.
Adler Pollock & Sheehan - Legal Services
NetDocuments helped Adler Pollock & Sheehan organize scattered data into one platform. The law firm gained a unified document management... system with a simple interface. Lawyers now work with consistent structures. Regular updates and tools like ndMAX and PatternBuilder support ongoing innovation. The IT director highlights ease of use as a key benefit.
The Law Society of Singapore - Legal Services - Medium
NewgenONE helped The Law Society of Singapore improve their case management process. The organization used NewgenONE to automate workflows and... connect information across departments. This led to faster case resolution and better service for members. The solution improved efficiency and reduced manual work. The Law Society now manages cases with more control and visibility.
Stephen Plopper & Associates - Legal Services
GlobalSearch helped Stephen Plopper & Associates manage legal documents faster and more securely. The law firm struggled with lost files... and slow processes before using GlobalSearch. After six months, the firm saved thousands of dollars in labor hours. Documents are now easy to find and cannot be lost. The solution was customized to fit the firm's needs. This improved efficiency and client service.
Measuring Collaboration and Productivity Success in Legal Services Deployments
Post & Schell - Legal Services
Post & Schell, a law firm, digitized records to improve access to legal files. They reduced paper storage by 75%... before moving to a smaller office. AccuRoute's integration with iManage made documents text-searchable and accessible from anywhere. The firm implemented digital mailroom processes, allowing attorneys to access urgent files anytime.
Post & Schell - Legal Services
Post & Schell, a law firm, digitized records to improve access to legal files. They reduced paper storage by 75%... before moving to a smaller office. AccuRoute's integration with iManage made documents text-searchable and accessible from anywhere. The firm implemented digital mailroom processes, allowing attorneys to access urgent files anytime.
Post & Schell - Legal Services
Post & Schell, a law firm, digitized records to improve access to legal files. They reduced paper storage by 75%... before moving to a smaller office. AccuRoute's integration with iManage made documents text-searchable and accessible from anywhere. The firm implemented digital mailroom processes, allowing attorneys to access urgent files anytime.
LexisNexis - Legal Services
Comind. work helped LexisNexis break down research silos and improve legal research collaboration. LexisNexis used the platform to connect teams,...standardize workflows, and create a central knowledge base. Project completion time dropped by 35% and duplicate research fell by over 60%. New researcher onboarding time went from 6 months to 2 months. The platform improved knowledge retention and client satisfaction.
Hunsucker Goodstein Law Firm - Legal Services
Fusion Connect Hosted Voice helped Hunsucker Goodstein Law Firm cut phone costs by over 50%. The firm replaced its old... phone system and high-cost carrier with Fusion Connect’s high-speed internet and hosted voice at two offices. Staff now use over 50 features like Find Me/Follow Me and Visual Voicemail, supporting mobile work. The firm’s admin can manage users and features easily through an online portal. Fusion Connect’s support team provided strong help during migration and ongoing service.
MinterEllison - Legal Services
Onit’s AI-native platform, including ReviewAI and ExtractAI, helped MinterEllison automate contract review and improve legal operations. The law firm faced... slow, manual contract processes that hurt speed and profitability. Onit’s solution let them automate workflows, flag nonstandard terms, and shift work to junior staff. MinterEllison cut contract turnaround from days to same-day, improved profitability on fixed-fee projects, and processed hundreds of documents for compliance. The firm now delivers faster, more consistent service and uses AI for future legal projects.
Chicago law firm - Legal Services
eSoftTools Outlook OST Recovery tool helped a Chicago law firm recover over 10,000 sensitive legal emails from an orphaned OST file. The law firm... faced a crisis when a senior lawyer's system crashed, making important Outlook emails inaccessible. Manual recovery methods failed. The eSoftTools solution restored all data quickly and securely, protecting data integrity. The tool enabled the law firm to regain access to critical case evidence and client communications.
Chicago law firm - Legal Services
eSoftTools Outlook OST Recovery tool helped a Chicago law firm recover over 10,000 sensitive legal emails from an orphaned OST file. The law firm... faced a crisis when a senior lawyer's system crashed, making important Outlook emails inaccessible. Manual recovery methods failed. The eSoftTools solution restored all data quickly and securely, protecting data integrity. The tool enabled the law firm to regain access to critical case evidence and client communications.
Chicago law firm - Legal Services
eSoftTools Outlook OST Recovery tool helped a Chicago law firm recover over 10,000 sensitive legal emails from an orphaned OST file. The law firm... faced a crisis when a senior lawyer's system crashed, making important Outlook emails inaccessible. Manual recovery methods failed. The eSoftTools solution restored all data quickly and securely, protecting data integrity. The tool enabled the law firm to regain access to critical case evidence and client communications.
Chicago law firm - Legal Services
eSoftTools Outlook OST Recovery tool helped a Chicago law firm recover over 10,000 sensitive legal emails from an orphaned OST file. The law firm... faced a crisis when a senior lawyer's system crashed, making important Outlook emails inaccessible. Manual recovery methods failed. The eSoftTools solution restored all data quickly and securely, protecting data integrity. The tool enabled the law firm to regain access to critical case evidence and client communications.
Chicago law firm - Legal Services
eSoftTools Outlook OST Recovery tool helped a Chicago law firm recover over 10,000 sensitive legal emails from an orphaned OST file. The law firm... faced a crisis when a senior lawyer's system crashed, making important Outlook emails inaccessible. Manual recovery methods failed. The eSoftTools solution restored all data quickly and securely, protecting data integrity. The tool enabled the law firm to regain access to critical case evidence and client communications.
Strong Abogados - Legal Services
Kernel for Outlook PST Repair fixed PST file corruption for Strong Abogados. The company faced mailbox access issues due to... oversized and corrupted PST files. Manual repair tools failed to solve the problem. Kernel for Outlook PST Repair restored mailbox access, organized emails in European date format, and split large PST files. The tool also enabled direct export to Office 365 and other email servers. Strong Abogados quickly resolved their data issues and avoided permanent data loss.
Winston Solicitors - Legal Services
Threads Intelligent Message Hub helped Winston Solicitors capture and search phone calls. The law firm needed a better way to... record and transcribe client conversations. Threads provided a cloud-based solution that records, transcribes, and organizes calls and emails. In one month, 4,736 calls were recorded and 1,761 calls were transcribed. The platform improved efficiency, accuracy, and risk management for the firm. Staff can now easily review call transcripts and audio, saving time and improving client service.
A leading Am Law 50 firm - Legal Services
A leading Am Law 50 firm needed to translate 7. 5 million words from German to English quickly for an...FTC review. They chose Welocalize for this task. Welocalize used machine translation, LLMs, and NLP technology, with expert checks, to automate the translation process. This approach minimized errors, increased speed, and reduced costs, leading to a successful FTC review.
ALN Africa - Legal Services - Large
TextUnited helped ALN Africa, East Africa’s largest law firm, speed up legal document translation. The platform’s AI and human review... made translations fast and accurate. ALN Africa used TextUnited to handle scanned and multilingual court documents. This improved workflow and let legal teams focus on client service. The user-friendly interface and automatic translation features reduced delays and boosted productivity.
An international law firm - Legal Services
Vyapin’s SharePoint Farm Reporter helped an international law firm upgrade from SharePoint 2007 to SharePoint 2013. The firm needed better... reporting to decide which documents to migrate and to improve document management. SharePoint Farm Reporter provided detailed usage reports, making it easy to find and promote important content. The solution saved attorney time, improved decision making, and was easy for administrators to use. Attorneys appreciated the cleaner, more efficient SharePoint environment.
Top Stories in Legal Services about adoption of CRM software
J&O Law - Legal Services
Front helped J&O Law, a boutique legal firm, improve their email and client communication. Before Front, the team struggled with... long email threads and lost time managing messages. With Front, they now share drafts, collaborate in real time, and keep all conversations in one place. This made their work faster and more efficient. The team can now support high-growth clients and scale their business more easily.
Sama - Legal Services
SalezShark Connect+ helped Sama improve its sales process. Sama used Connect+ to access 4 million verified leads and integrate data... into their CRM. This made it easier to find and prioritize good leads. The team could send more personalized emails and follow-ups. Sama saw a 25% boost in campaign success, higher lead conversion rates, and faster sales cycles. The sales team worked more efficiently and got better ROI.
Vieira Melo & Lionello - Legal Services
PipeRun CRM helped Vieira Melo & Lionello double their sales. The company reduced lead time for document collection by 90%.... They used PipeRun to manage leads, sales, and customer retention in one place. The CRM's humanized consulting and custom fields improved their workflow. Electronic signature features sped up document processing. Customer success support from PipeRun helped them scale their processes.
Medico-Legal Society of Queensland (MLSQ) - Legal Services - Small
Membes AMS helped the Medico-Legal Society of Queensland move from manual membership management to a streamlined Association Management System. MLSQ automated renewals,... centralized data, and reduced admin work. Staff now access member info and event registrations easily. Integration with Xero and Stripe improved invoicing and reporting. The platform saved time and money, making operations more efficient.
PB Legal Services - Legal Services
Apptivo and G Suite helped PB Legal Services, a small legal company in Thailand, cut software costs and boost productivity. The company replaced... many expensive tools with one system that works for all five of their businesses. Staff now use a single platform, reducing paper use and hardware needs. Cloud backup solved their data loss worries. The team set up quickly with online support and training. PB Legal Services can now compete better with larger firms.
Vieira de Almeida (VdA) - Legal Services - Large
OutSystems helped Vieira de Almeida, a leading Portuguese law firm, automate key legal processes. The firm replaced its old BPM... suite with OutSystems, improving case management and workflow automation. VdA projects 20% efficiency gains and saved 1.5 FTE with its first app. Lawyers now spend less time on routine tasks and more on client value. OutSystems supports VdA's digital transformation and innovation goals.
Neighborhood Legal Services Michigan - Legal Services
Quickbase helped Neighborhood Legal Services Michigan move from paper files and spreadsheets to a cloud-based, HUD-compliant case management system. The new platform... automated client intake, case assignment, and compliance reporting. Staff now save 4 full workdays and can focus more on client outcomes. The system integrates with QuickBooks and DocuSign for rental assistance and document management. All client interactions and documents are tracked in one place, making the process faster and more accurate.
A reputable law firm in the USA - Legal Services
Einstein Analytics and Service Cloud helped a US law firm cut workload by 40%. The firm struggled with managing many... cases, slow chat support, and handling inquiries from multiple channels. Cyntexa integrated Einstein Analytics, bots, and AI-driven case classification. The firm now has 24/7 support, faster case resolution, and improved productivity. Clients are happier and the firm is ready for future growth.
A reputable law firm in the USA - Legal Services
Einstein Analytics and Service Cloud helped a US law firm cut workload by 40%. The firm struggled with managing many... cases, slow chat support, and handling inquiries from multiple channels. Cyntexa integrated Einstein Analytics, bots, and AI-driven case classification. The firm now has 24/7 support, faster case resolution, and improved productivity. Clients are happier and the firm is ready for future growth.
Bevan Brittan - Legal
Intapp Billstream helps Bevan Brittan, a top 100 UK law firm, automate its work-to-bill lifecycle. The firm now bills faster... and with more accuracy. This automation improves realization. Bevan Brittan uses Intapp Billstream to streamline billing processes.
HT Law - Legal Services
HT Law needed a better way to manage their client information and cases. They used Workbooks for CRM and case... management. This helped them keep all their data in one place. The new system made their work easier and more organized. They could find information faster and serve clients better.
David Bell's Law Firm - Legal Services
eWay-CRM helped David Bell's law firm turn Outlook into a team-oriented tool. The firm needed a secure, accessible database and... shared calendars for team collaboration. eWay-CRM provided custom fields, group task lists, and shared calendar features. Email tracking and auto-tagging saved time and improved teamwork. The law firm now works more efficiently and delivers better service to clients.
Dobin Law Group - Legal Services
Nextiva helped Dobin Law Group improve their legal services. The firm used Nextiva's unified-CXM platform to manage customer interactions. They... benefited from features like AI-powered contact center, secure payment assist, and workflow automation. The solution supported better customer experience and streamlined operations. Dobin Law Group leveraged Nextiva to deliver more efficient legal support.
Legal Services examples of Driving Business Value with Business Intelligence
Aberdein Considine - Legal Services
Log360 helped Aberdein Considine, a law firm in Scotland, improve compliance auditing and IT security. The firm faced strict monthly... audits and needed better security tools. Log360's dashboards and pre-built reports made compliance checks easier and faster. The IT team saved time by not using complex commands. ManageEngine tools now make up 75% of their IT security stack. The support team gave quick and helpful responses.
DLA Piper - Legal Services
BigHand Workflow Management helped DLA Piper move all staff to remote work in just 36 hours during the Covid-19 pandemic. The law firm... used BigHand to support a team-based administrative model, making work delegation and tracking easy. The solution rolled out to 28 US offices in five weeks, with strong training and communication. DLA Piper saw more efficient resource use and better task visibility. Staff quickly adapted to remote work, keeping client needs met.
D.C. Bar - Legal Services
Jedox helped the D. C. Bar replace inflexible reporting software. The finance team needed better access to detailed financial data...and easier reporting. Jedox was chosen for its flexibility and ease of use. The team implemented Jedox for 45 users in less than six months. Now, users can budget, report, and analyze financial data quickly and efficiently. The D.C. Bar plans to expand Jedox use to forecasting and dues collection dashboards.
Poyner Spruill - Legal Services
Nevron Chart for SharePoint helped Poyner Spruill create 3D charts and gauges in their SharePoint dashboards. The law firm needed... a way to track and review business development and non-billable activities by attorney and client. Nevron's solution let management see performance at a glance and encouraged friendly competition. The web parts were easy to use and support was responsive. Development took about one week for one developer.
Legal database software provider (protected by NDA) - Legal Services
DEV IT built a custom . NET platform for a Canadian legal database software provider. Manual legal research was slow...and hard to manage across 7,000+ pages. The new system uses intelligent search, tagging, and bookmarking to speed up finding and comparing legal cases. Users can now cross-check jurisdiction-specific details and validate data quickly. The platform helps legal professionals make faster, more accurate decisions for public infrastructure law and project agreements.
PHD Law Consultancy - Legal Services
Upmetrics helped PHD Law Consultancy create business plans 30% faster. The team used AI assistance, a business plan builder, and... a financial forecasting tool. This made their planning more accurate and reliable. They saw a 20% increase in customer satisfaction. The new process reduced delays and improved client delivery.
A global law firm - Legal Services
C3 Generative AI helped a global law firm speed up legal reviews and contract analysis. The firm had slow, manual... contract analysis that took up to 15 hours per contract and required 18 months of attorney training. Their in-house AI project failed to improve efficiency. C3 AI worked with the firm to deploy C3 Generative AI for contract analysis. The solution used AI to extract key terms, benchmark contracts, and streamline workflows. This made contract review faster and easier for attorneys.
Cornerstone Information Technologies, LLC (Cornerstone.IT) - Legal Services
Service Leadership helped Cornerstone. IT move from project-based IT to managed services. The company faced big challenges during this change,...especially after the loss of a co-founder. Service Leadership gave them access to peer groups and benchmarking tools. These tools helped Cornerstone.IT make better business decisions. As a result, they grew their managed services business and improved operations.
a top global law firm - Legal Services
A top global law firm used augmented analytics to gain a competitive advantage. They aimed to create a data-driven culture.... The solution helped them transform their marketing efforts. As a result, they achieved faster insights and saved time for analysts.
Kerberos Compliance-Managementsysteme GmbH - Legal Services
Structr helped Kerberos Compliance-Managementsysteme GmbH build a graph-based compliance management system. Kerberos needed to meet strict documentation and anti-money laundering... rules for clients in high-risk sectors. Structr's platform enabled fast development, real-time data analysis, and automated workflows. The system now manages 220,000 entities and 1,000,000 relationships, supporting compliance and risk management. Kerberos saw a much faster proof-of-concept and ongoing improvements in their software.
Octopus Legacy - Legal Services - Medium
Geckoboard real-time dashboards helped Octopus Legacy cut missed calls and reduce answer times. The company grew from 7 to 170... people and struggled with scattered data. Geckoboard unified live metrics from Aircall, HubSpot, and Front, making them visible to all. This saved the operations manager five hours a week on reporting. The team now reacts faster and holds each other accountable, improving customer experience.
Legal Services Success stories in Driving ROI and Results using Revenue Management solutions
Post & Schell - Legal Services
Post & Schell, a law firm, digitized records to improve access to legal files. They reduced paper storage by 75%... before moving to a smaller office. AccuRoute's integration with iManage made documents text-searchable and accessible from anywhere. The firm implemented digital mailroom processes, allowing attorneys to access urgent files anytime.
Bryan Cave Leighton Paisner - Legal Services
Emburse helped Bryan Cave Leighton Paisner automate expense and invoice management. Before, staff used spreadsheets and paper receipts, leading to... errors and slow approvals. With Emburse, the firm gained better control, improved compliance, and more accurate reporting. They reclaimed over 12% in VAT on expenses after the first year. Automation reduced the need for contract staff and cut write-offs. The firm values Emburse’s ongoing product innovation and support.
Bryan Cave Leighton Paisner - Legal Services
Emburse helped Bryan Cave Leighton Paisner automate expense and invoice management. Before, staff used spreadsheets and paper receipts, leading to... errors and slow approvals. With Emburse, the firm gained better control, improved compliance, and more accurate reporting. They reclaimed over 12% in VAT on expenses after the first year. Automation reduced the need for contract staff and cut write-offs. The firm values Emburse’s ongoing product innovation and support.
Bryan Cave Leighton Paisner - Legal Services
Emburse helped Bryan Cave Leighton Paisner automate expense and invoice management. Before, staff used spreadsheets and paper receipts, leading to... errors and slow approvals. With Emburse, the firm gained better control, improved compliance, and more accurate reporting. They reclaimed over 12% in VAT on expenses after the first year. Automation reduced the need for contract staff and cut write-offs. The firm values Emburse’s ongoing product innovation and support.
Blumberg Excelsior, Inc. - Legal Services
Blumberg Excelsior, Inc. needed a way to offer their Blankrupter Singles Software to small law firms at a lower cost.... They wanted to let customers buy the software as needed without extra staff or high expenses. They used Protection PLUS and SoftwareKey SOLO Server to automate licensing and sales. This let lawyers get the software quickly and cheaply, saving time and money. Blumberg grew their customer base, created new revenue, and cut administrative costs.
Bryan Cave Leighton Paisner - Legal Services
Emburse helped Bryan Cave Leighton Paisner automate expense and invoice management. Before, staff used spreadsheets and paper receipts, leading to... errors and slow approvals. With Emburse, the firm gained better control, improved compliance, and more accurate reporting. They reclaimed over 12% in VAT on expenses after the first year. Automation reduced the need for contract staff and cut write-offs. The firm values Emburse’s ongoing product innovation and support.
Post & Schell - Legal Services
Post & Schell, a law firm, digitized records to improve access to legal files. They reduced paper storage by 75%... before moving to a smaller office. AccuRoute's integration with iManage made documents text-searchable and accessible from anywhere. The firm implemented digital mailroom processes, allowing attorneys to access urgent files anytime.
Cornerstone Information Technologies, LLC (Cornerstone.IT) - Legal Services
Service Leadership helped Cornerstone. IT move from project-based IT to managed services. The company faced big challenges during this change,...especially after the loss of a co-founder. Service Leadership gave them access to peer groups and benchmarking tools. These tools helped Cornerstone.IT make better business decisions. As a result, they grew their managed services business and improved operations.
Bryan Cave Leighton Paisner - Legal Services
Emburse helped Bryan Cave Leighton Paisner automate expense and invoice management. Before, staff used spreadsheets and paper receipts, leading to... errors and slow approvals. With Emburse, the firm gained better control, improved compliance, and more accurate reporting. They reclaimed over 12% in VAT on expenses after the first year. Automation reduced the need for contract staff and cut write-offs. The firm values Emburse’s ongoing product innovation and support.
Legal Services Clients Speak: The Impact of deploying Digital Signature solutions
Heidrick & Struggles - Legal Services
Docusign CLM and Salesforce helped Heidrick & Struggles speed up client contracting. The company serves 70% of the Fortune 1000.... They used Docusign to move from paper to digital agreements. This change made signature cycles over 85% faster. Time to revenue improved. Clients had a better experience. The solution worked for finance, HR, and legal teams.
Quai des Notaires - Legal Services
Quai des Notaires wanted a secure and sovereign way to offer notarial services online. They first used an American electronic... signature solution but found it did not fit their needs for trust and compliance. As regulations and cybersecurity needs grew, they looked for a French alternative. They chose Yousign for its local roots, product quality, and strong partnership. Yousign helped them meet legal and digital sovereignty requirements.
Heidrick & Struggles - Legal Services
Docusign CLM and Salesforce helped Heidrick & Struggles speed up client contracting. The company serves 70% of the Fortune 1000.... They used Docusign to move from paper to digital agreements. This change made signature cycles over 85% faster. Time to revenue improved. Clients had a better experience. The solution worked for finance, HR, and legal teams.
CMS - Legal Services - Very Large
OneLogin helped CMS Legal Services create a single, secure entry point for global application access. The law firm faced challenges... with custom SSO apps, slow response times, and complex compliance needs across 17 member firms. OneLogin's flexible identity and access management platform allowed CMS to connect all firms without changing local infrastructure. The solution enabled secure access to apps like Office 365 and JIRA. Onboarding new member firms now takes as little as two hours, down from two weeks.
Four & Five - Legal Services
Nitro Sign helped Four & Five, a Belgian law firm, move from paper-based to fully digital contract signing. The firm needed... a secure way for clients to sign legal documents remotely. Nitro Sign enabled digital signatures with identity verification, making the process secure and compliant. Four & Five also used Nitro Sign for internal contracts, saving time and resources. The switch improved efficiency and reduced manual paperwork.
Advokatfirmaet Haavind - Legal Services
Advokatfirmaet Haavind wanted to make signing documents easier for their clients. Before, clients had to print, sign, and scan papers,... which took a lot of time. Haavind used Penneo Sign to let clients sign documents digitally. The team found Penneo easy to use and quick to set up. Now, over 50 people at Haavind use Penneo to handle contracts and check IDs. This has made the process faster and given clients a better experience.
Dickinson Law - Legal Services
RMail and RSign help Dickinson Law automate email encryption and eSignatures. Attorneys use RMail for secure email and tracking. RSign... speeds up client business with digital forms and signatures. Integration with cleanDocs and iManage boosts automation. Staff find it easy to get documents signed faster. Feedback from attorneys has been very positive.
Emma Stanley Law - Legal Services
Secured Signing helped Emma Stanley Law improve staff and client experience with digital signatures and notary solutions. The platform offers... features like video signing, ID verification, and document workflows. Emma Stanley Law used these tools to streamline legal document processes. The solution integrates with industry-specific providers. This led to a smoother signing experience for both staff and clients.
How Marketing Automation is Delivering ROI for Legal Services Leaders
Enkla Juridik - Legal Services
Pipefy helped Enkla Juridik, a Swedish law firm, manage rapid growth. The firm needed to centralize work, speed up lead... estimates, and control inbound demands. Pipefy's customizable workflows replaced email and spreadsheets, integrating with their website and accounting system. Enkla Juridik tripled its team size in one year, doubled sales funnel conversion, and increased revenue by 20% after using Pipefy.
Spire Law - Legal Services - Small
Lob's Address Verification API and Print and Mail API helped Spire Law reduce return-to-sender mail to almost zero. Spire Law, a... Florida-based law firm, needed to send personalized, sensitive legal mail efficiently. Before Lob, they faced wasted costs and poor customer experience from undelivered mail. With Lob, they scaled direct mail, verified thousands of addresses, and improved marketing reach. Spire Law now uses Lob for all mail, ensuring accurate delivery and seamless workflows.
District Attorney’s Office, Waller County - Legal Services
Document Logistix helped the District Attorney’s Office, Waller County, manage legal documents digitally. The office needed to comply with the... Michael Morton Act and struggled with manual processes. The new system automated file generation and improved efficiency. The solution made it easier to meet legal transparency requirements. Elton Mathis, the District Attorney, led the modernization effort.
The Hull Firm LLC - Legal Services
Flowlu helped The Hull Firm LLC, a child-centered law firm in Athens, Georgia, solve problems with disjointed and expensive software. Before Flowlu, the... firm used multiple tools that did not integrate, causing lost tasks and inefficiency. The pandemic forced the firm to find a better way to manage clients and operations. Flowlu provided integrated CRM, invoicing, project management, client portal, and knowledge base features. After adopting Flowlu, the firm scaled its business more efficiently and cost-effectively.
Legal tech startup (serving consumers and businesses like Adobe, J.D. Power, and Transamerica) - Legal Services
SparkToro helped a legal tech startup improve their marketing strategy. The team used SparkToro to find the right hashtags and... influencers for their B2C and B2B audiences. They used SparkToro data to refine Twitter and LinkedIn Ads. With a $2,000 Twitter Ads budget, they got a $0.08 cost-per-click and a 3.5% click-through rate. The company also saw more people join their newsletter list.
Post & Schell - Legal Services
Post & Schell, a law firm, digitized records to improve access to legal files. They reduced paper storage by 75%... before moving to a smaller office. AccuRoute's integration with iManage made documents text-searchable and accessible from anywhere. The firm implemented digital mailroom processes, allowing attorneys to access urgent files anytime.
LexisNexis - Legal Services
Sendoso helped LexisNexis run a creative direct mail campaign for law firms. The marketing team used Sendoso to send curated... cocktail kits as part of an account-based marketing strategy. The campaign included personalized gifts and targeted messaging. LexisNexis achieved an 1100% ROI from this campaign. The success led them to expand the strategy nationwide.
Association of Corporate Counsel - Legal Services - Large
Higher Logic Thrive helped the Association of Corporate Counsel boost member engagement. After relaunching their 15-year-old online community, ACC saw... a 7% increase in unique logins and a 25% rise in job board page views. Members rated the new experience 4.065 out of 5. The platform made it easier for members to connect, find information, and join events. ACC streamlined community management and improved event access with Higher Logic Thrive.
Legal Services examples of Driving Business Value with Mobile Marketing
The Husband & Wife Law Team - Legal Services
RingEX and RingCX from RingCentral helped The Husband & Wife Law Team save money and speed up workflows by 15 times. Managers saved 65%... of their time analyzing calls using AI Quality Management. Call handling speed improved by 66% with RingCX. The firm lowered telecom costs after switching to RingEX and RingCX. Staff liked the flexibility to use business numbers for calls and texts from anywhere. Integrations with their case management system and AI-powered features made their contact center more efficient.
James Crawford Law - Legal Services
Sakari SMS helped James Crawford Law boost new case acquisition by 92%. The firm needed better lead tracking and faster... follow-up. Their old CRM texting tool was slow, manual, and costly. Sakari integrated with HubSpot for automated SMS drip campaigns and instant notifications. The team now creates custom workflows and saves on messaging costs. Even tech-averse staff use Sakari for urgent legal notices. The system is now key to their marketing and sales strategy.
Industrial Water Services - Field Service
Flowfinity helped Industrial Water Services go paperless and improve field service management. The company replaced paper forms with mobile forms... for job reporting, dispatch, and billing. Flowfinity made scheduling and reporting faster and easier. The solution saved four hours of admin time per week. It improved customer service, record accuracy, and accountability. The team can now update mobile apps and forms without programmers.
Post & Schell - Legal Services
Post & Schell, a law firm, digitized records to improve access to legal files. They reduced paper storage by 75%... before moving to a smaller office. AccuRoute's integration with iManage made documents text-searchable and accessible from anywhere. The firm implemented digital mailroom processes, allowing attorneys to access urgent files anytime.
Clifford Chance - Legal Services
Betty Blocks helped Clifford Chance, a top global law firm, boost efficiency by a predicted 45-60%. The Legal Technology &... Innovation Team used low-code development to solve rising workloads and limited capacity. With Betty Blocks, they built digital solutions in under three months. This improved internal operations, increased collaboration, and raised client satisfaction. Clifford Chance now develops and deploys custom apps quickly, reducing reliance on third-party vendors.
US Chamber of Commerce Institute for Legal Reform - Legal Services
Sensor Tower’s Pathmatics digital advertising insights helped the US Chamber Institute for Legal Reform track law firm ad spend and trends. The Institute needed... detailed, actionable data for research and strategy. Sensor Tower’s team built a custom reporting solution, tagging ads and delivering monthly reports tailored to the Institute’s needs. The data integrated into their dashboard, saving significant time and resources. The Institute now gets updated, precise insights without manual work.
Post & Schell - Legal Services
Post & Schell, a law firm, digitized records to improve access to legal files. They reduced paper storage by 75%... before moving to a smaller office. AccuRoute's integration with iManage made documents text-searchable and accessible from anywhere. The firm implemented digital mailroom processes, allowing attorneys to access urgent files anytime.
A People's Choice - Legal Services
Logiforms helped A People's Choice automate legal document creation. The firm used to spend hours each day preparing contracts and... managing client intake. With Logiforms' dynamic PDF generator, staff now fill out one form and generate personalized documents instantly. The solution automates follow-ups and streamlines workflow. Staff say it saves a monumental amount of time and boosts efficiency.
Legal Services examples of Driving Business Value with Project Management
Post & Schell - Legal Services
Post & Schell, a law firm, digitized records to improve access to legal files. They reduced paper storage by 75%... before moving to a smaller office. AccuRoute's integration with iManage made documents text-searchable and accessible from anywhere. The firm implemented digital mailroom processes, allowing attorneys to access urgent files anytime.
Post & Schell - Legal Services
Post & Schell, a law firm, digitized records to improve access to legal files. They reduced paper storage by 75%... before moving to a smaller office. AccuRoute's integration with iManage made documents text-searchable and accessible from anywhere. The firm implemented digital mailroom processes, allowing attorneys to access urgent files anytime.
Votre Avocat Virtuel - Legal Services
Clustdoc helped Votre Avocat Virtuel, an international law firm, move from traditional case management to a fully remote process. The firm used... Clustdoc's immigration software to manage new clients around the world. The platform provided a secure, branded client portal and streamlined document collection. This made it easier for the law firm to handle immigration cases efficiently and stay connected with clients.
Languages Unlimited - Legal Services
Redbooth helps Languages Unlimited, a language translation agency, manage their sales pipeline. The team needed an online project management tool... to track business activities and organize tasks by project and owner. After trying other solutions, they chose Redbooth for its affordability and effectiveness. Redbooth lets them work on tasks independently and as part of larger programs. File integrations and a user-friendly layout support their daily operations.
Kalexius - Legal Services
Wrike helped Kalexius manage legal services projects from anywhere. Kalexius faced problems with disjointed systems, poor communication, and slow reporting.... Wrike gave them a single place to control and see all projects. They used dashboard views, table views, and inbox features to organize work and highlight important messages. All operational departments at Kalexius now use Wrike to work better together.
A visa and immigration agency - Legal Services
A visa and immigration agency struggled with managing large volumes of paper documents and relied on Excel for tracking. This led to... errors, slow processing, and compliance risks. They needed a better way to handle applications and data securely. XB Software built a custom CRM system for them. The new system automated data processing, improved tracking, and added strong security. Staff can now manage applications more easily and work faster.
Smokeball - Legal Technology
Smokeball's marketing team struggled with using many different tools for their work. This made it hard to keep track of... tasks and slowed them down. They switched to ClickUp to bring all their work into one place. This change saved them 15-30 minutes per task and let them automate 10-15 tasks each week. Project setup time dropped from 5-6 hours to just seconds. The team now works faster and can focus on more important work.
Magna Legal Services - Legal Services - Large
BigTime and Sage Intacct helped Magna Legal Services streamline billing and reporting. Magna outgrew QuickBooks and needed better integration for... financial management. The new system automated invoicing and made customizing invoices easy. Magna now saves time, reduces errors, and has a single view of business data. The integration supports their mergers and acquisitions strategy with improved reporting.
Legal Services Clients Speak: The Impact of deploying Community Management solutions
International Legal Technology Association (ILTA) - Legal Services
PersonifyGO helped the International Legal Technology Association (ILTA) improve how they engage with members. ILTA joined the pilot program for... PersonifyGO, a browser-based interface for Personify360. They gave feedback and suggested improvements during the development. The case highlights ILTA's experience using PersonifyGO to enhance their member engagement platform.
LegalShield - Legal Services
QuestionPro helped LegalShield collect feedback from members at many touchpoints. LegalShield wanted to improve member experience and needed a system... that worked all the time. QuestionPro set up surveys, managed data, and gave analytics. LegalShield used these tools to get insights about their members and improve their service. The system supported net promoter and ad-hoc surveys, and offered 24/7 support.
Food and Drug Law Institute (FDLI) - Legal Services
The Food and Drug Law Institute (FDLI) used Fonteva's solutions. The case study highlights their experience. It focuses on how... Fonteva helped them. The content does not mention specific results or metrics.
International Legal Technology Association (ILTA) - Legal Services
PersonifyGO helped the International Legal Technology Association (ILTA) improve how they engage with members. ILTA joined the pilot program for... PersonifyGO, a browser-based interface for Personify360. They gave feedback and suggested improvements during the development. The case highlights ILTA's experience using PersonifyGO to enhance their member engagement platform.
International Legal Technology Association (ILTA) - Legal Services
PersonifyGO helped the International Legal Technology Association (ILTA) improve how they engage with members. ILTA joined the pilot program for... PersonifyGO, a browser-based interface for Personify360. They gave feedback and suggested improvements during the development. The case highlights ILTA's experience using PersonifyGO to enhance their member engagement platform.
Association of Corporate Counsel - Legal Services - Large
Higher Logic Thrive helped the Association of Corporate Counsel boost member engagement. After relaunching their 15-year-old online community, ACC saw... a 7% increase in unique logins and a 25% rise in job board page views. Members rated the new experience 4.065 out of 5. The platform made it easier for members to connect, find information, and join events. ACC streamlined community management and improved event access with Higher Logic Thrive.
Association of Corporate Counsel - Legal Services - Large
Higher Logic Thrive helped the Association of Corporate Counsel boost member engagement. After relaunching their 15-year-old online community, ACC saw... a 7% increase in unique logins and a 25% rise in job board page views. Members rated the new experience 4.065 out of 5. The platform made it easier for members to connect, find information, and join events. ACC streamlined community management and improved event access with Higher Logic Thrive.
Top Stories in Legal Services about adoption of Event Management software
Food and Drug Law Institute (FDLI) - Legal Services
The Food and Drug Law Institute (FDLI) used Fonteva's solutions. The case study highlights their experience. It focuses on how... Fonteva helped them. The content does not mention specific results or metrics.
Freshfields - Legal Services
Eventogy helps Freshfields, a global law firm, manage all events in one platform. Freshfields uses Eventogy for internal and client... events, tracking RSVPs and attendee data. The platform gives a unified view of event results and streamlines event management. Attendees find the system professional and clear. Freshfields benefits from consistent branding and easy event creation across all regions.
The Husband & Wife Law Team - Legal Services
RingEX and RingCX from RingCentral helped The Husband & Wife Law Team save money and speed up workflows by 15 times. Managers saved 65%... of their time analyzing calls using AI Quality Management. Call handling speed improved by 66% with RingCX. The firm lowered telecom costs after switching to RingEX and RingCX. Staff liked the flexibility to use business numbers for calls and texts from anywhere. Integrations with their case management system and AI-powered features made their contact center more efficient.
Food and Drug Law Institute (FDLI) - Legal Services
The Food and Drug Law Institute (FDLI) used Fonteva's solutions. The case study highlights their experience. It focuses on how... Fonteva helped them. The content does not mention specific results or metrics.
Nigerian Bar Association - Legal Services
Whova powered the Nigerian Bar Association's 61st Annual General Conference as a hybrid event. The challenge was to engage over... 14,000 global attendees, manage 100+ speakers, and maximize sponsor ROI. Whova's event platform enabled real-time Q&A, a community board, and a speaker center. Attendees exchanged nearly 35,000 messages and sponsors received over 1.5 million impressions. The platform helped bridge in-person and virtual experiences, making the event highly interactive and successful.
International Legal Technology Association (ILTA) - Legal Services
PersonifyGO helped the International Legal Technology Association (ILTA) improve how they engage with members. ILTA joined the pilot program for... PersonifyGO, a browser-based interface for Personify360. They gave feedback and suggested improvements during the development. The case highlights ILTA's experience using PersonifyGO to enhance their member engagement platform.
A large law firm - Legal Services
A large law firm changed its annual event. It became more engaging. The event set a new standard for corporate events.
How Knowledge Management is Delivering ROI for Legal Services Leaders
Post & Schell - Legal Services
Post & Schell, a law firm, digitized records to improve access to legal files. They reduced paper storage by 75%... before moving to a smaller office. AccuRoute's integration with iManage made documents text-searchable and accessible from anywhere. The firm implemented digital mailroom processes, allowing attorneys to access urgent files anytime.
Interlaw - Legal Services
Calls9 helped Interlaw build custom digital solutions. These tools make it easy for clients to connect with expert lawyers worldwide.... The solutions also help Interlaw market their services better. Collaboration across the firm improved. The digital platform is scalable and fits Interlaw’s needs.
A large non-profit law firm in California - Legal Services
Beyond Intranet built an automated case and attorney allocation system using SharePoint, React, jQuery, and JavaScript. The non-profit law firm... needed to provide free legal services to low-income residents in California. The solution helped the firm match cases to attorneys based on expertise. This improved efficiency and ensured clients received the right legal help. The system supported the firm's mission to deliver justice to the community.
MLA Global - Legal Services
MLA Global wanted to improve how they manage knowledge. They used the Bloomfire platform to help with this. Chris Gunkel,... Executive Director at MLA Global, said that using a knowledge management platform like Bloomfire is important for serious knowledge management. The case highlights the value of using Bloomfire for better knowledge sharing and efficiency.
Post & Schell - Legal Services
Post & Schell, a law firm, digitized records to improve access to legal files. They reduced paper storage by 75%... before moving to a smaller office. AccuRoute's integration with iManage made documents text-searchable and accessible from anywhere. The firm implemented digital mailroom processes, allowing attorneys to access urgent files anytime.
Moody Law Group - Legal Services
harmon. ie helps Moody Law Group manage complex real estate deals in Outlook. The law firm struggled with handling thousands...of emails and documents for commercial real estate transactions. Moving files between Outlook and SharePoint was slow and hurt productivity. With harmon.ie, the team saves and organizes documents in SharePoint directly from Outlook. They use drag-and-drop to manage files and see version history. The solution saves time and makes daily work easier for the legal team.
Connecticut Trial Firm - Legal Services
Connecticut Trial Firm wanted to make their law firm more efficient and client-centered. As the team grew, they struggled with... knowledge silos and lost time training new staff. They used Tettra to document and share their processes and information. The whole team now helps keep their knowledge base up to date. This has made their work smoother and lets them focus more on serving clients.
Measuring Learning Management System Success in Legal Services Deployments
International Legal Technology Association (ILTA) - Legal Services
PersonifyGO helped the International Legal Technology Association (ILTA) improve how they engage with members. ILTA joined the pilot program for... PersonifyGO, a browser-based interface for Personify360. They gave feedback and suggested improvements during the development. The case highlights ILTA's experience using PersonifyGO to enhance their member engagement platform.
713 Training - Legal Services
LearnDash helped 713 Training move from physical books and DVDs to a fully digital learning platform. Students now get instant... access to courses, track progress, and study at their own pace. The switch eliminated shipping costs, protected intellectual property, and made updates easy. Students can earn back tuition by drafting just five petitions. LearnDash's flexible tools support business growth and better student results.
The Law Society - Legal Services
Totara LMS helped the Law Society modernize legal learning for over 155,000 professionals. The old system was fragmented and outdated.... With Think Learning, they built a user-friendly platform that combines accredited training, CPD, e-commerce, and personalized learning. WooCommerce integration enabled flexible pricing and bulk purchases. The platform saw strong growth in CPD content and revenue, showing high engagement.
Acuity Law - Legal
Access Legal helped Acuity Law build a culture of compliance. The law firm used Access Legal's solutions to improve compliance... processes. This led to better risk management and stronger regulatory adherence. The case highlights benefits for legal firms seeking compliance software. Access Legal supports law firms with compliance and case management tools.
Burges Salmon - Legal Services - Large
Docebo helped Burges Salmon, a UK law firm, boost compliance training completion by 31%. The firm needed a flexible learning... management system for on-demand and mobile learning. Docebo delivered a branded, responsive platform with personalized dashboards and social learning features. Mandatory anti-money laundering training completion rose from 67% to 98%. Instructor led training session attendance reached 85%. The platform unified learning, improved analytics, and promoted a strong learning culture.
Koffee Klatch - Legal Services
AccessAlly helped Koffee Klatch deliver legal documents and training videos more reliably. Before AccessAlly, they used ActiveCampaign emails, which were... hard to manage. With AccessAlly, they moved onboarding videos and products to one platform. The setup was easy and could grow with their business. Annabel Kaye values AccessAlly's reliability and flexibility for her online courses and memberships.
Measuring Sales Enablement Success in Legal Services Deployments
The Real Estate division of a leading European law firm - Legal Services
Imprima Smart Index and Smart Summaries helped a leading European law firm's real estate division review over 60 commercial leases. The firm needed... to extract more than 1800 data points and identify key issues in a short time. Imprima AI tools automated lease abstraction, saving 50% of the usual time. The process cut 4 hours from structuring and 24 hours from reporting. Reporting accuracy improved and all key issues were identified across 60 documents.
Athennian - Legal
Navattic helped Athennian, an entity management software, boost lead conversion. 22% of product tour registrants became marketing-qualified leads. Product tours... now drive 25% of Athennian's annual leads. The sales team uses Navattic to pre-qualify prospects, making sales calls more effective. Deal cycles are shorter and sales efficiency is higher. Navattic also supports customer enablement and marketing.
Labaton Sucharow LLP - Legal Services
GetAccept helped Labaton Sucharow LLP handle mass arbitration cases by automating document workflows and e-signatures. Labaton saw a 10x increase... in client claims acquisitions and reduced document generation time by 50%. The platform made it easy to collect up to 50,000 signatures per case. Responsive document design improved client experience, especially on mobile. Fast API integration ensured a smooth transition with no client loss.
Gowling WLG - Legal Services
Gowling WLG uses ikaun for experience management. This helps them drive business value. The solution is world class. It is... used throughout the global firm.
Hall & Wilcox - Legal Services
Ansarada Data Room helped Hall & Wilcox set up over 90 secure data rooms in two years. The law firm... used enterprise multi factor authentication and advanced security to protect client data. Ansarada's platform made it easy to streamline business processes and improve team collaboration. Hall & Wilcox could quickly customize and launch data rooms for clients. The solution supported their commitment to privacy and innovation in legal services.
McMillan LLP - Legal Services
Firmex helps McMillan LLP manage corporate minute books online. McMillan uses Firmex to scan, upload, and organize client documents in... secure virtual data rooms. Clients can access, update, and share their records anytime. Firmex offers strong security, easy document management, and unlimited storage for a fixed price. McMillan reports positive client feedback and improved efficiency.
Measuring Talent Management Success in Legal Services Deployments
American Arbitration Association - Legal Services
Intellum helped the American Arbitration Association modernize its education programs. The AAA replaced a legacy registration and payment tool with... Intellum’s learning management system. This new platform enabled better tracking of learner engagement, streamlined content delivery, and improved reporting. The AAA launched new programs with features like badging and assessments. Real-time dashboards now give program owners fast insights and control, making education more accessible and dynamic.
AKD - Legal Services
Appical helped AKD, a large legal services firm, improve onboarding for new employees. AKD used the Appical app to share... practical information with new hires since 2018. In the past year, AKD integrated the app more deeply into their updated onboarding program. The goal was to give a warm welcome to new staff across three countries. AKD now onboards about 180 new employees each year and sees positive results from the improved process.
VISAWOLF - Legal Services
INSZoom helped VISAWOLF manage immigration cases with a reliable platform. The software gave them tools that matched or exceeded those... of larger firms. VISAWOLF found INSZoom dependable from the start. The platform improved their workflow and case management. It made their immigration services more efficient. VISAWOLF trusted INSZoom for their legal practice.
Attorney Assistant - Legal Services
HireQuotient helped Attorney Assistant hire over 150 virtual assistants in one year. Attorney Assistant needed skilled, bilingual candidates for US... law firms, hiring remotely in LATAM. HireQuotient managed sourcing, skill testing, and interview scheduling. They used EasySource, EasyAssess, and employer branding videos to boost candidate quality and engagement. Interview show rates improved by about 40%. The partnership made remote hiring faster and easier for Attorney Assistant.
Finkelman Immigration Law Firm - Legal Services
Finkelman Immigration Law Firm, led by Jason Finkelman, leveraged organic LinkedIn content to build brand awareness and generate leads in the complex field of immigration law. By sharing thought... leadership articles, videos, and timely updates, the firm engaged a wide audience including HR departments, foreign nationals, and international entrepreneurs. Using LinkedIn analytics, Finkelman refined his marketing strategies and successfully converted content viewers into clients, demonstrating the power of organic social media for small businesses.
Measuring Help Desk Success in Legal Services Deployments
Aberdein Considine - Legal Services
Log360 helped Aberdein Considine, a law firm in Scotland, improve compliance auditing and IT security. The firm faced strict monthly... audits and needed better security tools. Log360's dashboards and pre-built reports made compliance checks easier and faster. The IT team saved time by not using complex commands. ManageEngine tools now make up 75% of their IT security stack. The support team gave quick and helpful responses.
Gordon Rees Scully Mansukhani, LLP - Legal Services
Giva Service Management Suite helped Gordon Rees Scully Mansukhani, LLP replace BMC Track-It! for their IT service desk. The law... firm needed a cloud solution that was easy to use, secure, and accessible from anywhere. Giva enabled an 80% increase in off-hour service requests, a 70% boost in support management productivity, and a 60% rise in meeting service level agreements. The firm also logged 50% more calls and created service requests 40% faster. Giva's intuitive interface and real-time reports improved IT resource allocation and performance tracking.
Zylpha - Legal Services - Small
LogMeIn Resolve helped Zylpha improve its technical support for e-bundling software. Zylpha's support team now views user screens and accesses... computer logs to solve problems faster. The file transfer and chat features make support easier for both staff and customers. Zylpha found LogMeIn Resolve easy to use and helpful for legal technology support.
Buchanan Law Firm - Legal Services
Buchanan Law Firm switched to Smith. ai for 24/7 call answering. This improved client intake and increased billable hours. The...firm now focuses more on legal work. Smith.ai's service integrates with their CRM, enhancing client experience.
Cornerstone Information Technologies, LLC (Cornerstone.IT) - Legal Services
Service Leadership helped Cornerstone. IT move from project-based IT to managed services. The company faced big challenges during this change,...especially after the loss of a co-founder. Service Leadership gave them access to peer groups and benchmarking tools. These tools helped Cornerstone.IT make better business decisions. As a result, they grew their managed services business and improved operations.
Top Stories in Legal Services about adoption of Sales Intelligence software
DISCO - Legal Services
Demandbase helped DISCO unify data and align teams for account-based marketing. DISCO used Demandbase to surface intent signals and personalize... outreach. The platform improved internal alignment and messaging relevance. DISCO defined its ideal customer profile and total addressable market with Demandbase. The company launched an SDR enablement program and increased platform engagement. DISCO now plans to use Demandbase AI for better sales intelligence.
A leading global provider of legal and public-records related information - Legal Services
A leading legal and public-records information provider needed a new content management system. Their old process was manual and slow.... Mobius built a web-based system using Java, MarkLogic, and other tools. The new system automated content collection and publishing. Editors could now manage and deliver content in many formats. This improved efficiency and made the process faster and easier.
Berggren - Legal Services
Vainu helps Berggren monitor buying signals from over 4,000 customers. Berggren uses Vainu's sales intelligence and CRM integration to keep... customer data updated and spot the right time to reach out. With Vainu, Berggren improved their closing hit rate by 80% and increased their Net Promoter Score by 20 points. The company stopped cold calling and now contacts only 20 prospects to close 10 deals, making their sales process five times more efficient.
Docfield - Legal Services
Cognism helped Docfield, a contract lifecycle management platform, improve connect rates by 20%. Docfield saved 15% in time on manual... work per SDR. The platform enabled better alignment between sales and marketing for targeting. Docfield used Cognism’s WebApp and browser extension for ICP filtering, list creation, and LinkedIn ad targeting. Docfield saw a 15% increase in pipeline and faster results in new verticals like real estate and healthcare.
Finkelman Immigration Law Firm - Legal Services
Finkelman Immigration Law Firm, led by Jason Finkelman, leveraged organic LinkedIn content to build brand awareness and generate leads in the complex field of immigration law. By sharing thought... leadership articles, videos, and timely updates, the firm engaged a wide audience including HR departments, foreign nationals, and international entrepreneurs. Using LinkedIn analytics, Finkelman refined his marketing strategies and successfully converted content viewers into clients, demonstrating the power of organic social media for small businesses.
Top Stories in Legal Services about adoption of Data Management Platform software
A large international law firm - Legal Services
Migrator Pro for Active Directory and Migrator Pro for Exchange helped a large international law firm merge two Active Directory domains after a merger. The firm needed... to simplify IT management and cut costs. Quest Professional Services and Kraft Kennedy migrated 4,000 AD users and 13,000 Exchange mailboxes in six months. The project reduced IT workload, improved user productivity, and lowered security risks. Users experienced a smooth transition with minimal business disruption.
Post & Schell - Legal Services
Post & Schell, a law firm, digitized records to improve access to legal files. They reduced paper storage by 75%... before moving to a smaller office. AccuRoute's integration with iManage made documents text-searchable and accessible from anywhere. The firm implemented digital mailroom processes, allowing attorneys to access urgent files anytime.
Perkins Coie - Legal Services
Access helped Perkins Coie improve their records management. Perkins Coie had problems with their old offsite storage provider. They faced... slow service, billing confusion, and trouble tracking inventory. Access provided offsite storage and records management. They moved 152,000 boxes in seven locations in about a year. Perkins Coie now has faster turnaround, better trust, and easy file access with the FileBRIDGE portal.
Internationally Recognized Law Firm - Legal Services
Kiteworks helped a large international law firm work more efficiently and securely. Before Kiteworks, the firm struggled with email file... size limits and slow, risky file transfers. After adopting Kiteworks, staff could send any file type or size, up to 16 terabytes, directly from Microsoft Outlook. This saved time, cut costs on printing and shipping, and reduced IT support needs. The firm now protects sensitive legal documents and serves clients faster and more securely.
DLA Piper Hungary - Legal Services
DLA Piper Hungary needed a secure way to send large and sensitive files. Email was not safe or practical for... big documents, and physical storage was risky and inconvenient. They chose Tresorit’s encrypted cloud platform to protect client data. Tresorit’s tools like password protection and notifications add extra security. Clients find the system easy to use. DLA Piper trusts Tresorit more than other platforms for sharing confidential files.
Legal Services Success stories in Driving ROI and Results using Content Marketing solutions
Post & Schell - Legal Services
Post & Schell, a law firm, digitized records to improve access to legal files. They reduced paper storage by 75%... before moving to a smaller office. AccuRoute's integration with iManage made documents text-searchable and accessible from anywhere. The firm implemented digital mailroom processes, allowing attorneys to access urgent files anytime.
Devonshires - Legal Services
Foleon helped Devonshires, a leading UK law firm, improve content collaboration. The firm needed to deliver timely, accurate, and high-quality... content to stay ahead in the legal industry. Traditional methods made it hard to update content as laws changed. With Foleon, Devonshires can now create and update content quickly. This helps them maintain trust and thought leadership with their clients.
Freshfields - Legal Services
Passle helped Freshfields boost its digital presence and thought leadership. In the first year, 44 Freshfields authors created 153 posts... with over 11,500 views. Over ten years, Freshfields used Passle to share expert insights, increase engagement, and strengthen its brand. The firm won the 2025 Passle Engagement Award for outstanding content visibility and industry leadership. Passle enabled Freshfields to deepen client relationships and drive real impact.
DISCO - Legal Services
Influ2 helped DISCO use contact-level advertising to reach legal professionals during the pandemic. DISCO replaced events and SDR calls with... targeted ads for decision-makers. The campaign drove 40 clicks and 1,700 impressions at a top financial institution. Salesforce integration let sales act fast on engaged leads. DISCO now tracks about 2,000 opportunities, some from these campaigns.
GA Solicitors - Legal Services
GA Solicitors, a regional law firm, needed to adapt during the Coronavirus pandemic. ITEC, a Xerox Business Solutions Company, provided... smart working from home solutions and a Digital Sign-In system. These solutions helped GA Solicitors continue operations and prepare for a bright future.
Legal Services examples of Driving Business Value with Contract Management
Rosen Law - Legal Services
Docubee helped Rosen Law, a divorce law firm, improve their eSignature process. Rosen Law switched from Docusign to Docubee for... better cost, more features, and easier integration. Docubee gave them document automation, workflow visibility, and API support. The firm integrated Docubee with Salesforce to speed up paperwork for clients. Rosen Law praised Docubee's support and communication.
MinterEllison - Legal Services
Onit’s AI-native platform, including ReviewAI and ExtractAI, helped MinterEllison automate contract review and improve legal operations. The law firm faced... slow, manual contract processes that hurt speed and profitability. Onit’s solution let them automate workflows, flag nonstandard terms, and shift work to junior staff. MinterEllison cut contract turnaround from days to same-day, improved profitability on fixed-fee projects, and processed hundreds of documents for compliance. The firm now delivers faster, more consistent service and uses AI for future legal projects.
Ballard Spahr - Legal Services
Ballard Spahr used Relativity to compare 15,000 pages for a client. The client needed to ensure new software generated documents... matched originals. Manual review was slow and costly. Relativity automated the comparison, helping reviewers find errors fast. The project finished in 23 days and cost the client $18,000. Ballard Spahr saved their client over $125,000 on the document quality control project.
Heidrick & Struggles - Legal Services
Docusign CLM and Salesforce helped Heidrick & Struggles speed up client contracting. The company serves 70% of the Fortune 1000.... They used Docusign to move from paper to digital agreements. This change made signature cycles over 85% faster. Time to revenue improved. Clients had a better experience. The solution worked for finance, HR, and legal teams.
MinterEllison - Legal Services
Onit’s AI-native platform, including ReviewAI and ExtractAI, helped MinterEllison automate contract review and improve legal operations. The law firm faced... slow, manual contract processes that hurt speed and profitability. Onit’s solution let them automate workflows, flag nonstandard terms, and shift work to junior staff. MinterEllison cut contract turnaround from days to same-day, improved profitability on fixed-fee projects, and processed hundreds of documents for compliance. The firm now delivers faster, more consistent service and uses AI for future legal projects.
Legal Services Success stories in Driving ROI and Results using Marketing Data Intelligence solutions
TMI Associates - Legal Services
SHANON MARKETING PLATFORM helped TMI総合法律事務所 run expert-led seminars more efficiently. Before using SMP, they managed seminar signups and communications manually,... which was hard during popular events. With SMP, they automated customer emails, attendee management, and survey collection. This made it easier to handle both in-person and on-demand seminars. Staff saved time by moving from paper to online surveys. Now, they plan to use SMP for automated attendance tracking and better follow-up after seminars.
Harper Macleod - Legal Services
Beauhurst helped Harper Macleod, a leading Scottish law firm, save thousands of pounds in a few months. The platform cut... research time for client meetings and improved compliance with faster due diligence and AML checks. Harper Macleod used Beauhurst to target clients in specific sectors and regions, boosting business development. The firm engaged 100+ key local companies and built stronger relationships with major employers. Beauhurst gave the team fast, reliable company insights and streamlined their workflow.
Leading Law Firm - Legal Services
TargetNXT helped a leading Texas law firm boost sales growth. The firm struggled with outdated data, poor lead quality, and... weak customer acquisition. TargetNXT provided data appending, lead scoring, and high net worth prospect data. Campaign engagement rose by 39%. Click-through rate reached 21%. Four high-net-worth prospects showed interest in the firm's impact investing suite.
US Chamber of Commerce Institute for Legal Reform - Legal Services
Sensor Tower’s Pathmatics digital advertising insights helped the US Chamber Institute for Legal Reform track law firm ad spend and trends. The Institute needed... detailed, actionable data for research and strategy. Sensor Tower’s team built a custom reporting solution, tagging ads and delivering monthly reports tailored to the Institute’s needs. The data integrated into their dashboard, saving significant time and resources. The Institute now gets updated, precise insights without manual work.
Exterro - Legal Services - Large
Company Surge® helped Exterro find multimillion-dollar sales opportunities. Exterro used Salesforce and LinkedIn integrations to prioritize high-intent accounts. They identified... several enterprise accounts in active buying cycles that were previously unknown. Ads on LinkedIn using Company Surge® data saw 2-3X higher click-thru rates. Exterro also created ten new opportunities with existing customers researching other products.
Top Stories in Legal Services about adoption of Contact Center Software software
QIFVLS (Queensland Indigenous Family Violence Legal Services) - Legal Services
Yeastar P-Series Cloud Edition helped QIFVLS improve call handling for their legal consultants. The system supports headset integration and works... with Microsoft Teams, so staff can answer calls hands-free and collaborate easily. QIFVLS no longer needs extra Teams Phone licenses, saving money. The admin dashboard gives real-time system status and makes user management simple. These changes help QIFVLS support their community more efficiently.
Genuine Legal - Legal Services
Aircall helped Genuine Legal, a large law firm in Australia, transform client communications. The firm used Aircall and HubSpot to... create a 360° view of client interactions. This made legal services more transparent and personal. Genuine Legal stands out by offering fixed fees and payment plans. Their approach helped them become a leader in the legal industry.
Heard & Smith, LLP - Legal Services
Convoso helped Heard & Smith, LLP improve their lead management. The law firm replaced their old AWS Connect system with... Convoso. This change let them automate follow-ups and manage leads better. They saw a 20% increase in outbound call volume. New client numbers rose by 5-8%. The team no longer needed IT support for small changes. Managers gained real-time reporting and better control over outreach.
Easy Immigration - Legal Services
Squaretalk's contact center platform helped Easy Immigration provide secure, 24/7 customer support worldwide. Easy Immigration needed strong regulatory compliance, security,... and the ability to show Canadian caller IDs for global clients. Squaretalk delivered fraud prevention, caller-ID matching, end-to-end encryption, and CRM integration. The solution enabled low cost per call, service mobility, and efficient CRM integration. The CEO praised Squaretalk for professionalism, support, and efficiency.
Legal Services Clients Speak: The Impact of deploying Proposal Management solutions
A large global Am Law 100 law firm - Legal Services - Very Large
QorusDocs proposal management software automated the pitch process for a large global Am Law 100 law firm. The firm faced... slow, manual proposal creation and content management across global teams. QorusDocs integrated with their CRM, creating a central content hub and streamlining collaboration. The pitch team saw a 70% adoption rate, improved productivity, and faster proposal turnaround. The solution enabled better data-driven reporting and consistent, high-quality proposals.
Law Squared - Legal Services
Law Squared used Qwilr to improve their proposal process. Their old process was slow and used many tools. With Qwilr,... they made proposals faster and easier. They cut out manual design work and saved time. Clients and team members liked the new, modern experience. Law Squared now stands out in the legal industry with better technology and user experience.
Trustpoint.One - Legal Services - Medium
PandaDoc helped Trustpoint. One cut contract creation time to five minutes. The legal services provider struggled with complex document management...and costly, limited tools like DocuSign. PandaDoc templates locked terms and conditions, improving compliance and reducing risk. The platform enabled quick, collaborative document creation and better workflow visibility. Real-time notifications and an easy approval process made PandaDoc a daily essential for 51 users at Trustpoint.One.
Post & Schell - Legal Services
Post & Schell, a law firm, digitized records to improve access to legal files. They reduced paper storage by 75%... before moving to a smaller office. AccuRoute's integration with iManage made documents text-searchable and accessible from anywhere. The firm implemented digital mailroom processes, allowing attorneys to access urgent files anytime.
Legal Services Clients Speak: The Impact of deploying Sales Engagement solutions
Morgan and Morgan - Legal Services
Morgan and Morgan used Revenue Grid to improve their sales engagement. The law firm increased its caseload by 15-20%. They... also optimized CRM usage and adoption. Revenue Grid helped them work faster and manage more cases. This led to better results for their business.
LawGeex - Legal Services
Fixel helped LawGeex, an AI legal SaaS company, improve their LinkedIn remarketing. LawGeex used Fixel to target website visitors with... high engagement. Their remarketing campaign became effective and increased conversions by 30%. They generated 332 conversions during the test. LawGeex saw a higher return on ad spend for mid-funnel visitors.
International Refugee Assistance Project (IRAP) - Legal Services
IRAP helps refugees and migrants around the world. Their team has many meetings and a lot of emails to manage.... They started using Boomerang to organize meeting agendas, schedule messages, and set reminders. Boomerang helps them prepare for meetings and follow up on tasks. Their inbox is less cluttered, and they spend less time on admin work. This lets them focus more on helping people seeking safety.
Morgan and Morgan - Legal Services
Morgan and Morgan used Revenue Grid to improve their sales engagement. The law firm increased its caseload by 15-20%. They... also optimized CRM usage and adoption. Revenue Grid helped them work faster and manage more cases. This led to better results for their business.
Legal Services Success stories in Driving ROI and Results using Team Collaboration solutions
Bendell Law Firm - Legal Services
Text Request helps Bendell Law Firm reach clients fast with SMS Chat. The firm needed a simple texting solution to... improve lead generation and client communication. Text Request's mobile app and website chat made it easy for clients to contact the firm. The lawyer and clients now get more work done by texting instead of emailing or calling. Texting is especially useful for urgent litigation needs.
Ashtons Legal - Legal Services
Jostle helped Ashtons Legal improve team communication across five offices. The firm struggled with email overload and poor knowledge sharing.... Jostle's platform made it easy to connect, share news, and recognize employees. Ashtons saw better teamwork, less email, and a stronger company culture. Leaders say Jostle created open communication and made information easy to find.
Lenczner Slaght - Legal Services
Lenczner Slaght, a leading Canadian litigation practice with 200 employees, needed a modern intranet to replace their outdated system. During the COVID-19... pandemic, they adopted ThoughtFarmer's intranet solution. The new system improved resource sharing and communication within the firm. Lenczner Slaght chose ThoughtFarmer for its simplicity, ease of implementation, and ongoing support. The intranet became an essential tool for their operations.
public law firm - Legal Services
Bonzai Intranet helped a public law firm merge 15 SharePoint environments into one intranet. The firm needed a solution for... targeted communication and easy navigation across 86 locations. Bonzai enabled staff to find colleagues by skill, access documents globally, and meet legal compliance for document management. The new intranet improved productivity and engagement with personalized content and predictive navigation.
Legal Services Clients Speak: The Impact of deploying Webinar and Conferencing solutions
The Husband & Wife Law Team - Legal Services
RingEX and RingCX from RingCentral helped The Husband & Wife Law Team save money and speed up workflows by 15 times. Managers saved 65%... of their time analyzing calls using AI Quality Management. Call handling speed improved by 66% with RingCX. The firm lowered telecom costs after switching to RingEX and RingCX. Staff liked the flexibility to use business numbers for calls and texts from anywhere. Integrations with their case management system and AI-powered features made their contact center more efficient.
Zylpha - Legal Services - Small
LogMeIn Resolve helped Zylpha improve its technical support for e-bundling software. Zylpha's support team now views user screens and accesses... computer logs to solve problems faster. The file transfer and chat features make support easier for both staff and customers. Zylpha found LogMeIn Resolve easy to use and helpful for legal technology support.
The Husband & Wife Law Team - Legal Services
RingEX and RingCX from RingCentral helped The Husband & Wife Law Team save money and speed up workflows by 15 times. Managers saved 65%... of their time analyzing calls using AI Quality Management. Call handling speed improved by 66% with RingCX. The firm lowered telecom costs after switching to RingEX and RingCX. Staff liked the flexibility to use business numbers for calls and texts from anywhere. Integrations with their case management system and AI-powered features made their contact center more efficient.
Zylpha - Legal Services - Small
LogMeIn Resolve helped Zylpha improve its technical support for e-bundling software. Zylpha's support team now views user screens and accesses... computer logs to solve problems faster. The file transfer and chat features make support easier for both staff and customers. Zylpha found LogMeIn Resolve easy to use and helpful for legal technology support.
Legal Services Clients Speak: The Impact of deploying Email Marketing solutions
Maggs McDermott & DiCicco - Legal Services
LocaliQ helped Maggs McDermott & DiCicco grow with a digital marketing strategy using SEO, Search Ads, and Targeted Email Marketing. The law firm... wanted to reach new clients searching for legal help and turn leads into lasting relationships. LocaliQ's solutions delivered 37,000 impressions and 3,400 clicks in 90 days, with a 9.03% click-through rate—51% higher than the industry average. 60% of new leads came from SEO, and 80% of calls were from unique numbers. The campaign drove over 10,000 site visits, 133 calls, and 56 form fills in 90 days.
GA Solicitors - Legal Services
Zivver helped GA Solicitors protect client data with easy-to-use email encryption. The firm’s old solution was costly and hard for... users. Zivver made secure email simple with two-factor authentication and smooth integration with Mattersphere. Staff and clients no longer need to create accounts to access secure messages. Zivver’s tools help prevent data loss and support compliance for the legal sector.
HT Law - Legal Services
HT Law needed a better way to manage their client information and cases. They used Workbooks for CRM and case... management. This helped them keep all their data in one place. The new system made their work easier and more organized. They could find information faster and serve clients better.
Sands Anderson Marks & Miller - Legal Services
Interactive SBE™ helped Sands Anderson Marks & Miller automate their client communications. The law firm needed a simple, cost-effective way... to manage newsletters and seminar invites. Before, they handled lists and subscriptions manually. With Interactive, they quickly set up automated email campaigns and a custom subscription page. This made it easy to update records and keep clients informed. The solution reinforced the firm's image as a responsive legal service provider.
Legal Services Success stories in Driving ROI and Results using Data Security solutions
Bird & Bird - Legal Services
Mimecast Email Security stopped spam and email threats for Bird & Bird, a global law firm. The company faced rising... spear-phishing, impersonation, and compliance risks. Mimecast Mailbox Continuity kept email running during maintenance and office moves. Mimecast Cloud Archive helped with data retention and compliance. Employees always had access to secure email. Security policies stayed in place at all times.
MinterEllisonRuddWatts - Legal
Netskope helped MinterEllisonRuddWatts improve security and performance for its hybrid workforce. The law firm needed a solution to protect data... and support remote work. Netskope provided tools to secure cloud access and boost network speed. The result was a safer and faster experience for employees working from different locations.
Miles & Stockbridge - Legal Services
Netwrix Auditor helped Miles & Stockbridge keep their IT systems running smoothly. The firm wanted to see all IT changes... in one place and make monitoring easier. Netwrix Auditor gave them a single view and clear information about IT activity. The IT team now saves 1 day per week on monitoring user activities. They can spot problems faster and keep systems up for users.
Aberdein Considine - Legal Services
Log360 helped Aberdein Considine, a law firm in Scotland, improve compliance auditing and IT security. The firm faced strict monthly... audits and needed better security tools. Log360's dashboards and pre-built reports made compliance checks easier and faster. The IT team saved time by not using complex commands. ManageEngine tools now make up 75% of their IT security stack. The support team gave quick and helpful responses.
How Customer Feedback Management is Delivering ROI for Legal Services Leaders
Keoghs - Legal Services
Keoghs used Davies' legal solutions in the McBride v UK Insurance case. The case involved a high performance Jaguar damaged... in an accident, leading to a claim for £40,215.11 in hire costs. The court awarded £19,980 for 74 days hire after reviewing evidence from both parties. Keoghs succeeded in having the appeal dismissed, supporting their long-held view on separating core rates from add-ons. This outcome is significant for the credit hire and legal services industries.
A law firm representing a group of employees in a PAGA case - Legal Services
iBridge Solutions helped a law firm manage a PAGA case involving wage and hour violations. The law firm used iBridge's... technology to access employee timesheets, payroll, and communication records. They sought informed consent from employees and explained how data would be used. The firm used encryption, access controls, and regular audits to protect data. They anonymized employee data to protect privacy. The law firm built a strong case while maintaining high ethical standards and employee trust.
Alyson Luftig - Legal Services
BlockSurvey helped Alyson Luftig, a legal advocate, collect sensitive mental health data securely. She needed a survey tool with strong... privacy and end-to-end encryption. Typeform did not meet her privacy needs, so she switched to BlockSurvey. BlockSurvey protected her respondents' data and maintained anonymity. This gave Alyson confidence to run mental health surveys online.
Post & Schell - Legal Services
Post & Schell, a law firm, digitized records to improve access to legal files. They reduced paper storage by 75%... before moving to a smaller office. AccuRoute's integration with iManage made documents text-searchable and accessible from anywhere. The firm implemented digital mailroom processes, allowing attorneys to access urgent files anytime.
Legal Services Success stories in Driving ROI and Results using Endpoint Security solutions
Bird & Bird - Legal Services
Mimecast Email Security stopped spam and email threats for Bird & Bird, a global law firm. The company faced rising... spear-phishing, impersonation, and compliance risks. Mimecast Mailbox Continuity kept email running during maintenance and office moves. Mimecast Cloud Archive helped with data retention and compliance. Employees always had access to secure email. Security policies stayed in place at all times.
Bird & Bird - Legal Services
Bird & Bird faced challenges with email spoofing and lookalike domains, risking client trust and compliance. They used Red Sift... OnDMARC to authenticate email traffic and stop domain spoofing. This blocked 12,000 spoofed emails monthly and identified over 200 illegitimate sending sources. Brand Trust improved domain remediation speed by 75%, enhancing their email security and brand protection.
Bird & Bird - Legal Services
Bird & Bird faced challenges with email spoofing and lookalike domains, risking client trust and compliance. They used Red Sift... OnDMARC to authenticate email traffic and stop domain spoofing. This blocked 12,000 spoofed emails monthly and identified over 200 illegitimate sending sources. Brand Trust improved domain remediation speed by 75%, enhancing their email security and brand protection.
Measuring Security Success in Legal Services Deployments
A law firm (identity obfuscated) - Legal Services
Clearnetwork responded to a cyber breach at a law firm specializing in corporate litigation. Attackers exploited an unpatched Exchange Server,... gaining access to sensitive case files and internal emails. The breach led to stolen documents, missing files, and compromised client confidentiality. The law firm faced major disruption, lost critical data, and risked forfeiting a high-profile case. The incident highlighted the need for better cybersecurity, including SIEM and vulnerability scanning.
National law firm - Legal Services
Secret Server helped a national law firm fix security gaps and boost efficiency. The firm had problems with plain text... passwords and poor credential tracking. Secret Server gave them a secure, easy-to-use vault for privileged access management. The IT team saved time with automation and better password control. The firm can now pass client audits and renew cyber insurance more easily. Staff find it simple to use and it saves them time every day.
injurylawyer.com - Legal Services - Medium
ClickCease protected injurylawyer. com from over $67,000 in competitor click fraud, saving 6,195 clicks and delivering 31% cleaner traffic. The...law firm faced high rates of fraudulent clicks on Google Ads, draining their ad budget. ClickCease blocked bad traffic instantly, letting the team identify and stop competitor attacks. The firm increased ad spend in areas that were once stagnant. ClickCease became a core part of their digital marketing strategy.
How SEO is Delivering ROI for Legal Services Leaders
major attorney client - Legal Services
SEO promotion services helped a major attorney client grow Google organic search traffic. The client had a $4600/month budget for... aggressive promotion in a competitive law niche. The site received 2,356 new visitors in one quarter, then a 50.83% increase to 3,825 new visitors the next quarter. Services included high quality guest posting, Max Power Platinum links, Platinum Select links, on-site audit, and a tailored content strategy. The strategy focused on building authority, fixing site issues, and expanding content to drive results.
Express Legal Funding - Legal Services - Small
LinkDoctor used link building and SEO to help Express Legal Funding. The site saw a 1030% increase in organic traffic... and a 155% rise in organic keywords. Domain rating improved from 7 to 15. LinkDoctor used high-quality guest posting and keyword optimization. The client praised LinkDoctor for clear communication and strong results.
McGuireWoods LLP - Legal Services
McGuireWoods LLP, a respected law firm, needed a way to help clients find legal advice online. They used HawkSearch's "Did... You Mean" functionality and Facet Navigation. This increased searches by 42,000 and total clicks by 51,000. The solution also improved facet clicks on search pages by 7,700.
Measuring E-Commerce Platform Success in Legal Services Deployments
Food and Drug Law Institute (FDLI) - Legal Services
The Food and Drug Law Institute (FDLI) used Fonteva's solutions. The case study highlights their experience. It focuses on how... Fonteva helped them. The content does not mention specific results or metrics.
The Legal Rooms - Legal Services
Yo! Coach helped The Legal Rooms build an online legal consultation platform. The founder wanted to connect clients with legal...consultants easily and affordably. FATbit customized Yo!Coach to add features like lawyer registration, request for quote, and appointment booking. The platform now lets users book sessions, join webinars, and request document reviews. The Legal Rooms offers affordable and accurate legal advice through its new digital platform.
Merchant & Gould - Legal Services
Corsearch Trademark Solutions help Merchant & Gould manage trademark law for clients worldwide. The firm faced challenges with thorough trademark... searches, especially for international markets. Corsearch provides deep, reliable trademark search tools and curated reports. This helps Merchant & Gould support clients in industries like food & beverage and automotive across up to 100 countries. The partnership improves due diligence, enforcement, and decision-making for trademark protection.
Legal Services Clients Speak: The Impact of deploying Reviews and Reputation solutions
Hupy and Abraham - Legal Services
Birdeye helped Hupy and Abraham automate client feedback and review collection. The law firm replaced manual email requests with Birdeye’s... automated system, saving staff time and effort. Integration with Filevine triggered review and survey requests by location. The firm collected over 2,100 new reviews and saw a significant increase in Google ratings. Nearly three out of four clients became Net Promoter Score promoters, showing high satisfaction.
2Civility (Illinois Supreme Court Commission on Professionalism) - Legal Services
Packed with Purpose helped 2Civility show appreciation to conference speakers with custom Chicago-themed gift boxes. 2Civility wanted gifts that matched... their mission and values, and needed a partner for smooth ordering and on-time delivery. Packed with Purpose provided locally sourced items and white glove service. The gifts made speakers feel special and left a strong impression. 2Civility praised the professionalism and kindness of the Packed with Purpose team.
Cornerstone Information Technologies, LLC (Cornerstone.IT) - Legal Services
Service Leadership helped Cornerstone. IT move from project-based IT to managed services. The company faced big challenges during this change,...especially after the loss of a co-founder. Service Leadership gave them access to peer groups and benchmarking tools. These tools helped Cornerstone.IT make better business decisions. As a result, they grew their managed services business and improved operations.
Legal Services Success stories in Driving ROI and Results using Public Relations solutions
Simpson Millar LLP Solicitors - Legal Services - Large
Simpson Millar LLP Solicitors supported the Law in Practice module at Sheffield Hallam University. The program let law students like... Zoe Ascott work with real legal teams and observe client interactions. Students learned legal research, case building, and professional client management. Zoe gained commercial awareness and practical lawyering skills. The experience helped her connect legal theory to real-world practice.
Allen & Overy - Legal Services - Very Large
Signal AI helps Allen & Overy track media mentions and manage reputation. The communications team uses Signal to monitor share... of voice, campaign success, and key topics like Brexit. The platform delivers real-time news, tailored alerts, and actionable insights. Allen & Overy can analyze coverage by topic, spokesperson, and region. The team uses these insights to guide content and outreach plans. Customer support and platform improvements have been strong points.
Legal Services examples of Driving Business Value with Live Chat
Unnamed law firm - Legal Services
Client Chat Live helped a law firm sign 30 new cases in 90 days. The firm used live chat to... capture leads from website visitors. The anticipated fees from these cases should exceed $350,000. The firm used features like live phone transfers, text to chat, and CRM integration. Without Client Chat Live, the firm could have missed these opportunities and lost revenue.
Heuking - Legal Services
Tungsten Power PDF helped Heuking, a top German law firm, standardize their PDF workflows. The firm needed a secure, reliable... solution for document-heavy legal work. Tungsten Power PDF reduced training needs and replaced unsupported freeware. All 1,100 employees now use the same platform across eight offices. The solution improved cost control and efficiency for Heuking.
Measuring Lead Generation Success in Legal Services Deployments
Morris & Kamlay - Legal Services
CIENCE helped Morris & Kamlay, an intellectual property law firm, improve sales development with multichannel outbound strategies. The law firm... wanted better outreach and lead generation. CIENCE used targeted outbound SDR and custom research to support their goals. Morris & Kamlay saw great results from the new approach. The partnership improved their business development process.
Polaris IP - Legal Services
Bant. io helped Polaris IP, a law practice in Colorado, generate 46 hot leads with a targeted lead generation campaign....The campaign reached 2,965 prospects and used two email sequences with four A/B tests. Polaris IP saw a 44% open rate, 46% response rate, and 8% conversion to opportunities. Many leads became customers, and Polaris IP upgraded its plan to grow further. The client praised the quality and quantity of leads.
Legal Services Success stories in Driving ROI and Results using Account Based Marketing solutions
Exterro - Legal Services - Large
Company Surge® helped Exterro find multimillion-dollar sales opportunities. Exterro used Salesforce and LinkedIn integrations to prioritize high-intent accounts. They identified... several enterprise accounts in active buying cycles that were previously unknown. Ads on LinkedIn using Company Surge® data saw 2-3X higher click-thru rates. Exterro also created ten new opportunities with existing customers researching other products.
Exterro - Legal Services - Large
Company Surge® helped Exterro find multimillion-dollar sales opportunities. Exterro used Salesforce and LinkedIn integrations to prioritize high-intent accounts. They identified... several enterprise accounts in active buying cycles that were previously unknown. Ads on LinkedIn using Company Surge® data saw 2-3X higher click-thru rates. Exterro also created ten new opportunities with existing customers researching other products.
Legal Services examples of Driving Business Value with E-Commerce Software
LegalTegrity - Legal Services
Billwerk+ helped LegalTegrity manage subscriptions and payments. LegalTegrity needed a secure, compliant solution that integrated with their platform. Billwerk+ offered... strong security, automation, and API integration. The integration with Hubspot automated sales processes and saved resources. LegalTegrity found Billwerk+ more approachable and competent than other providers.
The Legal Rooms - Legal Services
Yo! Coach helped The Legal Rooms build an online legal consultation platform. The founder wanted to connect clients with legal...consultants easily and affordably. FATbit customized Yo!Coach to add features like lawyer registration, request for quote, and appointment booking. The platform now lets users book sessions, join webinars, and request document reviews. The Legal Rooms offers affordable and accurate legal advice through its new digital platform.
Legal Services Clients Speak: The Impact of deploying Email Security solutions
LATTERMANN | law office - Legal Services
EGroupware Cloud Service helped LATTERMANN | law office go paperless and organize their workflow. They started with address management and... expanded to use Infolog, email management, and the calendar. Since 2012, they have worked fully paperless using the file manager. The software lets them access their office from anywhere. They communicate faster with clients and track deadlines and appointments easily. Their workflow improved in a positive way.
All Legal Staff, Inc - Legal Services
DropSecure helps All Legal Staff, Inc share documents with military grade encryption. The tool is easy to use and lets... people upload files without making an account. The DropSecure team answers questions quickly. The system is user friendly for both staff and candidates. All Legal Staff, Inc finds it effective and has no complaints about the software.
Legal Services Success stories in Driving ROI and Results using Auto Dialer solutions
A law firm specialized in practicing family law - Legal Services
ADARA’s lifestyle data helped a family law firm reach new clients. The firm wanted more people to know about their... services and visit their website. Using ADARA’s audience targeting, they showed pre-roll video ads to business travelers, home buyers, recent movers, and mortgage prospects. This campaign used rich lifestyle profiles to find the right audience. The law firm aimed to grow awareness and drive more prospects online.
The Husband & Wife Law Team - Legal Services
RingEX and RingCX from RingCentral helped The Husband & Wife Law Team save money and speed up workflows by 15 times. Managers saved 65%... of their time analyzing calls using AI Quality Management. Call handling speed improved by 66% with RingCX. The firm lowered telecom costs after switching to RingEX and RingCX. Staff liked the flexibility to use business numbers for calls and texts from anywhere. Integrations with their case management system and AI-powered features made their contact center more efficient.
Legal Services examples of Driving Business Value with Digital Advertising Platform
The National Law Review - Legal Services
Adapex helped The National Law Review modernize its ad tech and boost monetization. The site lacked advanced features like header... bidding and server-side bidding. Adapex implemented a full-stack solution with new ad formats, AI-powered layout optimization, and demand quality monitoring. After one year, impressions increased by 564%, RPS by 49%, RPM by 43%, and revenue by 42%. The National Law Review now has a fully optimized ad stack and better user experience.
Craig Swapp & Associates - Legal Services
Craig Swapp & Associates is a law firm that helps people with personal injury and accident cases. They wanted to... improve their advertising results. They used MNTN's Connected TV solution. The content does not provide specific results or numbers.
How Digital Analytics is Delivering ROI for Legal Services Leaders
A regional law firm - Legal Services
Performance CTV helped a regional law firm reach high-intent audiences and drive strong lead generation. The law firm wanted to... boost leads and brand awareness in two markets using CTV/OTT ads. Digital Remedy's platform enabled real-time optimizations and data-driven targeting. The campaigns generated 324 leads and 2,500 page visits. Real-time reporting and attribution insights allowed the firm to shift budget to the best performing variables.
ICTRecht - Legal Services
Piwik PRO helped ICTRecht switch from Google Analytics to a privacy-focused analytics platform. ICTRecht needed a solution that ensured EU... data compliance and protected user privacy. Piwik PRO provided key features like EU data storage, a built-in Consent Manager, and customizable tracking. The migration process was smooth with support from Piwik PRO’s team. ICTRecht now uses Piwik PRO dashboards to gain marketing insights, improve website performance, and plan data-driven redesigns.
Legal Services Success stories in Driving ROI and Results using Other Demand Generation solutions
Angel Reyes & Associates - Legal Services - Large
Invoca helped Angel Reyes & Associates get attribution for marketing-driven phone leads and automate call scoring in their contact centre. The law firm... used Invoca to track which campaigns drove high-value calls and to integrate this data with Salesforce. Invoca's AI scored agent calls, improving feedback and training. The firm saw a 10x increase in cases signed, optimized marketing spend, and improved agent coaching. Invoca enabled better collaboration between marketing and sales teams.
Rally - Legal Services
Rally needed to know which ads and channels brought in new leads and customers. At first, they tracked leads by... hand, but it became too hard as the company grew. They chose Ruler Analytics to track lead sources automatically. Now, they can see which ads and campaigns work best. This helps them spend money on the right ads and grow faster. They feel more confident in their marketing decisions with clear data from Ruler.
Legal Services Success stories in Driving ROI and Results using Print Software and Services solutions
Heuking - Legal Services
Tungsten Power PDF helped Heuking, a top German law firm, standardize their PDF workflows. The firm needed a secure, reliable... solution for document-heavy legal work. Tungsten Power PDF reduced training needs and replaced unsupported freeware. All 1,100 employees now use the same platform across eight offices. The solution improved cost control and efficiency for Heuking.
Law firm - Legal Services
PaperCut helped a law firm fix their printing problems. The law firm used PaperCut print management software. This solution made... printing easier and more reliable. The law firm solved their print issues and improved their workflow. PaperCut made print jobs simple for the legal team.
Top Stories in Legal Services about adoption of Conversation Intelligence software
Jeffcoat Injury & Car Accident Lawyers - Legal Services
Abstrakt helped Jeffcoat Injury & Car Accident Lawyers improve their client intake process. The firm used Abstrakt's real-time agent assist,... live coaching, and automated QA tools. In the first 6 months, signed on first call cases increased by 10%. After a year, 70% of eligible cases closed on the first call. Overall conversions rose by 9% in six months. Abstrakt also enabled 100% call auditing and improved training for new hires.
TopDog Law - Legal Services
MeetRecord helped TopDog Law improve sales team performance. The firm used MeetRecord for real-time feedback and continuous coaching. Managers gave... instant feedback using AI insights. This led to a 20% increase in conversion rates. Response to performance issues became twice as fast. Feedback turnaround time dropped by 75%.
Measuring Customer Success Platform Success in Legal Services Deployments
J&O Law - Legal Services
Front helped J&O Law, a boutique legal firm, improve their email and client communication. Before Front, the team struggled with... long email threads and lost time managing messages. With Front, they now share drafts, collaborate in real time, and keep all conversations in one place. This made their work faster and more efficient. The team can now support high-growth clients and scale their business more easily.
Haller Experiences - Local Business
Superchat helped Haller Experiences, a premium yacht charter provider in Ibiza, automate and centralize customer communication. The company used Superchat’s... universal inbox, AI chatbot, and automations to manage 150 daily inquiries, mostly from WhatsApp. Integration with Salesforce and other tools enabled seamless lead management and upselling. Haller Experiences saw a 75% increase in conversion rate and a 400% increase in upselling. Automated review requests led to 20% immediate repeat bookings.
Legal Services Success stories in Driving ROI and Results using Local Marketing solutions
Martindale-Avvo - Legal Services
BrightLocal helped Martindale-Avvo consolidate four SEO vendors into one platform. The legal marketing network used tools like Citation Tracker, Local... Rank Tracker, and Reputation Manager. They saved 30% on their annual tech stack budget. Auditing and reporting time dropped by 66%. The team praised BrightLocal's support and user-friendly interface.
Rawa Law Group - Legal Services
Synup helped Rawa Law Group improve their online presence. The law firm wanted to be found easily by new clients... and offer better service to current clients. After joining the Synup presence network, all Rawa Law Group locations appeared accurately on key directories, voice search engines, and social media. They used Synup's Insights Management Dashboard to optimize their brand and manage reputation. Rawa Law Group saw a 36% increase in Google traffic, a 22% rise in review ratings, an 8% boost in map views, a 67% increase in website visits, and about 80% more calls.
Measuring Digital Experience Platform Success in Legal Services Deployments
CMS - Legal Services
Ibexa DXP helped CMS, a global law firm, solve complex content and workflow challenges. CMS needed a platform for multilingual,... multisite, and adaptable content management. Ibexa DXP allowed CMS to consolidate sites, set up custom workflows, and migrate Law-Now from Sitecore. Editors now use Page Builder and Form Builder for easier updates. The new system supports fast page creation in any language and better permission controls. CMS benefits from improved agility, taxonomy, and integration for future innovation.
Gilbert+Tobin - Legal Services
Squiz DXP helped Gilbert+Tobin transform their website. The law firm moved from a static digital presence to a platform with... dynamic insights. The new solution improved content management and user experience. The project focused on delivering secure, scalable, and personalized digital services. The transformation enabled better engagement and easier updates for the team.
Legal Services examples of Driving Business Value with SMS Marketing
Magna Legal Services - Legal Services
Magna Legal Services used Plivo Voice and SMS APIs to build a custom jury research tool. They needed long, uninterrupted... audio sessions for mock juror research, but their old provider had call time limits that disrupted sessions. Plivo offered reliable audio conferencing, breakout rooms, and secure phone calls. Magna also automated SMS reminders for participants. With Plivo, Magna improved session quality and kept operations smooth.
Lexpro - Legal Services
BulkSMS. com helped Lexpro send urgent information to debtors using SMS. Lexpro used BulkSMS.com's API, global delivery, and account management...features. They set up SMS accounts for their clients and added SMS charges to monthly fees. Lexpro made it easy for clients to send payment reminders, birthday messages, and invoices by SMS. Sending PDF attachments by SMS improved communication and reduced non-payments for Lexpro's clients.
Measuring CRM All-in-One Success in Legal Services Deployments
A global law firm - Legal Services
C3 Generative AI helped a global law firm speed up legal reviews and contract analysis. The firm had slow, manual... contract analysis that took up to 15 hours per contract and required 18 months of attorney training. Their in-house AI project failed to improve efficiency. C3 AI worked with the firm to deploy C3 Generative AI for contract analysis. The solution used AI to extract key terms, benchmark contracts, and streamline workflows. This made contract review faster and easier for attorneys.
JUC - Legal Services
webCRM helped JUC improve their customer care and business operations. JUC used webCRM to manage guests, track future customers, and... support their value chain. The system helped them handle daily operations and deliver materials. The sales team used webCRM to monitor new customer opportunities. JUC chose webCRM for its ability to support their entire business process.
Legal Services Success stories in Driving ROI and Results using Web Security solutions
McGuireWoods - Legal Services
WP Engine managed hosting helped McGuireWoods migrate to an enterprise-grade WordPress Multisite. Americaneagle.com led the project, moving vast legal content... and improving site speed and performance. The new platform made content management 10 times more efficient for the law firm's team. Core Web Vitals optimizations led to faster load times and better site responsiveness. Custom search and API integrations improved attorney profile access and reduced manual updates. The new site structure increased organic visibility and engagement.
Bird & Bird - Legal Services
Bird & Bird faced challenges with email spoofing and lookalike domains, risking client trust and compliance. They used Red Sift... OnDMARC to authenticate email traffic and stop domain spoofing. This blocked 12,000 spoofed emails monthly and identified over 200 illegitimate sending sources. Brand Trust improved domain remediation speed by 75%, enhancing their email security and brand protection.
How Demand Generation is Delivering ROI for Legal Services Leaders
eSahayak.io - Legal Services
Crove. app helped eSahayak.io automate legal document creation in India. Before, users had to fill out complex forms by hand....With Crove.app, eSahayak.io built mobile-friendly forms and custom templates. Users now answer simple questions to get legal documents in minutes. Over 150,000 people have used the platform. eSahayak.io saved time and resources with this solution.
Post & Schell - Legal Services
Post & Schell, a law firm, digitized records to improve access to legal files. They reduced paper storage by 75%... before moving to a smaller office. AccuRoute's integration with iManage made documents text-searchable and accessible from anywhere. The firm implemented digital mailroom processes, allowing attorneys to access urgent files anytime.
Top Stories in Legal Services about adoption of Personalization software
Fasken - Legal Services
Coveo Relevance Cloud helped Fasken, a large law firm, improve its online presence. Site visitors struggled to find information on... Fasken’s website and often used Google instead. Fasken implemented Coveo and Sitecore to make content easier to find and navigation more intuitive. The firm saw a 22% increase in time spent on site, a 59% decrease in click-rank on search results, and a 32% rise in search utilization. Registrations for seminars and email marketing grew by 12%. The site now supports business development and marketing activities.
How Advocacy Marketing is Delivering ROI for Legal Services Leaders
Pernini Legal - Legal Services
Clearview Social helped Pernini Legal automate social media management. The firm wanted to save time and boost lead generation. With... Clearview Social, they used AI scheduling and employee advocacy tools. They gained 1,200 new LinkedIn followers, 27,500 page views, and 14,500 post views since May. They saved over $856 in ad costs and saw more and better candidate leads. The platform made social media easier and improved their results.
Legal Services examples of Driving Business Value with CPQ
Cornerstone Information Technologies, LLC (Cornerstone.IT) - Legal Services
Service Leadership helped Cornerstone. IT move from project-based IT to managed services. The company faced big challenges during this change,...especially after the loss of a co-founder. Service Leadership gave them access to peer groups and benchmarking tools. These tools helped Cornerstone.IT make better business decisions. As a result, they grew their managed services business and improved operations.
Top Stories in Legal Services about adoption of Chatbot software
CaseCrush - Legal Services
CaseCrush is an online platform for lawsuit empowerment. The platform helps people involved in civil lawsuits, including litigants and lawyers.... It gives step-by-step guidance, resources, and forms to help users plan and manage lawsuits. Users can generate intake and conflict of interest reports, making the legal process easier. The dashboard lets users track and organize their reports. The platform aims to reduce costs and stress for clients by making information clear and easy to use.
Top Stories in Legal Services about adoption of Bot Platform software
PhotoStat - Legal
Maruti Techlabs built a computer vision-based image search engine for PhotoStat. The new solution improved image similarity detection precision from... 65% to 88%. Manual analysis dropped by 66%. The platform now finds image theft faster and more accurately. Customer satisfaction increased. PhotoStat chose Maruti Techlabs as their ongoing product development partner.
Legal Services Clients Speak: The Impact of deploying Incentives and Compensation Management solutions
State Attorney's Office 13th Circuit - Legal Services
The State Attorney's Office 13th Circuit needed a web filtering solution to prevent malware and ransomware attacks. They implemented WebTitan... Web Filter, which provided protection from security threats and advanced DNS filtering. This helped reduce malware traffic by 30% and cut costs by more than 50%. The office also benefited from TitanHQ's technical support during onboarding.
Top Stories in Legal Services about adoption of Digital Signage software
Cornerstone Information Technologies, LLC (Cornerstone.IT) - Legal Services
Service Leadership helped Cornerstone. IT move from project-based IT to managed services. The company faced big challenges during this change,...especially after the loss of a co-founder. Service Leadership gave them access to peer groups and benchmarking tools. These tools helped Cornerstone.IT make better business decisions. As a result, they grew their managed services business and improved operations.
How Payment Gateways is Delivering ROI for Legal Services Leaders
CPR Avocats - Legal Services
Payfacile helps CPR Avocats collect payments from clients online. The law firm uses Payfacile to send payment links by email,... making it easy to get advance payments for new cases. This lets them start working on client files quickly. The founder likes how simple it is to set up products and customize payment pages. Payfacile makes payment collection fast and easy for CPR Avocats.
Legal Services Clients Speak: The Impact of deploying Referral Marketing solutions
Derrick Law Firm - Legal Services
Derrick Law Firm used ReferralHero to launch a viral referral program for their focus group surveys. The program rewarded advocates... with a $10 gift card for each valid, completed survey from a first-time participant. ReferralHero's platform made it easy to track referrals and manage rewards. In 12 months, the firm gained over 8,000 survey respondents. The process included automated emails, SMS, and a user-friendly dashboard to keep advocates engaged.
Measuring Sales Performance Management Success in Legal Services Deployments
Arendt - Legal Services
Bravon helped Arendt automate training access and manage learning for employees and clients. Arendt needed one platform to handle multiple... client environments and automate access by team and learning conditions. Bravon's Academy with multi-organizational management let Arendt create custom academies for each client and automate access. The platform supports many content types and generates advanced reports for managers. Arendt now manages all training from one place and delivers a unique gamified learning experience.
How Demand Side Platform is Delivering ROI for Legal Services Leaders
Attorney Dean Boyd - Legal Services
Choozle helped Attorney Dean Boyd, a personal injury law practice, move from managed to self-serve digital advertising in 90 days. The marketing team... used Choozle’s platform and training to set up, optimize, and report on campaigns. They saw a 25% increase in campaign performance. The team expects 30-40% cost savings by running campaigns themselves. The partnership led to better targeted ads and more high-quality leads.
How Publisher Ad Management is Delivering ROI for Legal Services Leaders
Post & Schell - Legal Services
Post & Schell, a law firm, digitized records to improve access to legal files. They reduced paper storage by 75%... before moving to a smaller office. AccuRoute's integration with iManage made documents text-searchable and accessible from anywhere. The firm implemented digital mailroom processes, allowing attorneys to access urgent files anytime.
Top Stories in Legal Services about adoption of Mobile Advertising software
Ankin Law - Legal Services
Ankin Law wanted to grow its client base and reach more people. Simpli.fi created a year-long programmatic ad strategy using... online and offline targeting. The campaign reached over 1.2 million people and led to 450 calls, 525 chat messages, and 78 form fills. Ankin Law saw a 26% improvement in cost per action year-over-year. They increased their investment with Simpli.fi by 17.6% in 2025 to keep growing.
How Conversational Intelligence is Delivering ROI for Legal Services Leaders
Mountain Peak Law Group, PC - Legal Services
Floatbot's Voice & Chat AI helped Mountain Peak Law Group, PC automate debt collection. The law firm processed over $310,000... in payments in just 2.5 months after launching the AI solution. Mountain Peak specializes in creditors' rights and debt recovery. The AI-driven automation improved their collections process. The firm serves clients across several U.S. states.
How Digital Asset Management is Delivering ROI for Legal Services Leaders
Imagine 121 - Print Service Provider
MarcomCentral helped Imagine 121, a print service provider, boost revenue and scale operations. Imagine 121 needed to deliver brand-compliant, customizable... collateral for large financial institutions. Their own software could not keep up with growing demands for complex templates and secure digital delivery. MarcomCentral enabled secure, on-demand customization and print-ready PDFs. This allowed Imagine 121 to meet client needs and continue operations during COVID-19. The company generated over 1 million in revenue using MarcomCentral.
Measuring Buyer Intent Data Providers Success in Legal Services Deployments
Exterro - Legal Services - Large
Company Surge® helped Exterro find multimillion-dollar sales opportunities. Exterro used Salesforce and LinkedIn integrations to prioritize high-intent accounts. They identified... several enterprise accounts in active buying cycles that were previously unknown. Ads on LinkedIn using Company Surge® data saw 2-3X higher click-thru rates. Exterro also created ten new opportunities with existing customers researching other products.
Measuring Calendar Success in Legal Services Deployments
Catie Fenn - Legal Services
Clockify helped Catie Fenn, a former lawyer turned life coach, manage her time and find work-life balance. She used features... like the timer, manual time entry, and calendar view to track her activities. Before Clockify, Catie struggled with overworking and lacked control over her schedule. With Clockify, she became more aware of how she spent her time and improved her daily habits. Catie now recommends Clockify to others seeking personal development and better time management.
Legal Services Clients Speak: The Impact of deploying Channel Partner Management solutions
a legal practice - Legal Services
Nomadesk helps a legal practice manage files securely. The legal practice uses Nomadesk for structured file management. Data stays under... their control, either on their own servers or in the EU public cloud. The solution supports integration with Mac Finder and Windows Explorer. This setup protects sensitive legal data and ensures privacy.
Top Stories in Legal Services about adoption of Sales Coaching software
Tort Experts - Legal Services
Balto helped Tort Experts improve their intake process for law firms. The team used playbooks, dynamic prompts, and screen recording... to guide agents and ensure compliance. Real-time coaching tools and a QA program made training and reviews easier. Leaders gained better visibility and control over agent workflows. The result was more consistent, high-quality claimant intakes and smoother operations.
Top Stories in Legal Services about adoption of Search and Social Advertising software
tuAppbogado - Legal Services
Quarizmi helped tuAppbogado, a legal services marketplace, achieve 300% year-on-year growth in conversions. The number of keywords used in campaigns... increased from 50 to 4,000. Cost per click dropped by 51.4%. Quarizmi managed all paid search activities, creating new campaigns and optimizing for scalable, controlled growth. tuAppbogado expanded across Spain and prepared for international growth with Quarizmi's support.
Legal Services examples of Driving Business Value with Employee Experience Management
NAHL Group - Legal Services
Reward Gateway helped NAHL Group launch a values-based employee recognition program. NAHL wanted to move away from a financially-driven system... to one that built togetherness and reinforced company values. The new program included peer-to-peer eCards, value-based awards, and a social recognition wall. Employee engagement rose from 60% to 81%. There was a 182% increase in eCards sent and 82% of employees logged in more than five times a month. Survey results showed big gains in teamwork, recognition, and understanding of company goals.
Top Stories in Legal Services about adoption of Social Media Marketing software
LegalShield - Legal Services
Retortal launched LegalShield. social in 2019 for LegalShield. The platform helps LegalShield members grow their business online. Members can link...social accounts and schedule educational content. The platform includes direct calls to action and tools to build digital assets. This supports LegalShield members in digital business building.
The Modern Firm - Legal Services
ContentStudio helped The Modern Firm manage social media better. They used ContentStudio to save time and work more easily with... their team. The Modern Firm increased productivity by over 50%. They saved more than $1,000 each month on social media management. ContentStudio made it easier to plan, schedule, and approve posts. The Modern Firm improved client satisfaction and reached their marketing goals.