Employee Monitoring Customer Deals | Implementation & Best Practices
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Employee Monitoring in Action in Other Industries
Xpertpack
Truein helped Xpertpack solve workforce management challenges. Xpertpack needed better... control and transparency for their staff. Truein rolled out a solution to track attendance and manage staff more efficiently. The results improved structure and control for Xpertpack. The case highlights how Truein brings transparency to workforce management.
Andros used Rippling to automate their processes. This automation helped... Andros save $100,000 each year. The case shows how automation can lead to big cost savings. Andros gained new automation abilities with Rippling. The story highlights the value of using Rippling for business efficiency.
Synergita OKR helped Centena Group improve their goal management. The case study... highlights Centena's journey with Synergita. It focuses on how the OKR platform shaped their success. The story shows Centena's evolution using Synergita OKR. No specific numbers or detailed results are mentioned.
Callarity Private Limited
- Outsourcing And Offshoring Consulting
We360. ai helped Callarity...Private Limited, a contact center in outsourcing and offshoring consulting, solve productivity and workforce management challenges. Callarity used We360.ai's activity monitoring and timeline features to track employee activity, including mouse movements and key presses. The solution gave real-time insights into agent performance and work habits. This improved salary calculation processes and helped optimize team productivity. Callarity now has better visibility and can personalize performance management for their agents.
Zoho CRM helped Agappe Diagnostics manage sales and service in one system. Before, Agappe used... many tools and had no single view of customers. Zoho CRM gave field agents a mobile app with all customer info. The company now has better reporting and a 360-degree customer view. Agappe saw an 80% increase in productivity and higher operational efficiency.
ActivTrak Workforce Analytics helped Parts ASAP improve productivity and efficiency. The company faced... challenges after acquiring 18 companies and moving to remote work. ActivTrak provided tools to measure productivity, secure data, and optimize technology use. Parts ASAP achieved a 122X ROI, a 42% drop in unproductive time, and gained 12,000 more productive hours each month. The solution delivered $6.82 million in benefits.
A potential client with more than 200 remote employees
Kickidler Employee Monitoring helped a company with over 200 remote employees stop cheating on time tracking. Employees used a... keyboard trick to fake productivity in Microsoft Word. Kickidler's software did not count this as productive activity. The company used online monitoring, screen recording, and automatic notifications to catch suspicious behavior. The solution made it easy to spot and address employee cheating.
The head of HR at a large state university faced challenges with monitoring a diverse administrative staff, including full-time, hourly, and student workers. They needed to... ensure productivity and protect sensitive information. The university implemented Interguard to monitor all employees and provide insights into productivity and data safety. Veriato's solution offered manager-specific reports, sensitive information flags, and dashboards for oversight. This helped the HR team compare productivity across teams and improve overall efficiency.
Xactly Incent helped Toast move from manual sales compensation in Excel to a seamless, integrated system. Trevor Radbill, senior... commissions manager, built a new team and implemented Xactly with HR and Snowflake integrations. The new process runs smoothly every month. Trevor values the support from Xactly's team and says the system works very well. Toast now has a high-functioning compensation cycle that supports their business growth.
Driving ROI and results: Understanding the Impact of Employee Monitoring in Manufacturing
Boston Centerless
- Manufacturing
CurrentWare Suite helped Boston Centerless keep their workforce productive and secure. The company needed... to manage data loss risks and device threats as they scaled production and adapted to remote work. Their IT manager, Larry Salvucci, used CurrentWare to monitor and control equipment, ensuring staff stayed productive and safe. Department managers used BrowseReporter to track employee activity and support remote work during the COVID-19 pandemic. Boston Centerless found CurrentWare easy to use and highly supportive.
CurrentWare Suite helped Boston Centerless keep their workforce productive and secure. The company needed... to manage data loss risks and device threats as they scaled production and adapted to remote work. Their IT manager, Larry Salvucci, used CurrentWare to monitor and control equipment, ensuring staff stayed productive and safe. Department managers used BrowseReporter to track employee activity and support remote work during the COVID-19 pandemic. Boston Centerless found CurrentWare easy to use and highly supportive.
The Employee Monitoring Blueprint for Better Selection Decisions in Management Consulting
Inspired-Talent
- Management Consulting
Weekdone helps Inspired-Talent manage remote employees. Inspired-Talent needed a... way to keep their team connected and informed while working for different customers. They use Weekdone for weekly planning and status reviews. The tool lets them track progress, share updates, and support each other. Inspired-Talent has used Weekdone for over 6 years to improve team cohesion and engagement.
DSMN8 helped Outfront empower employees to share company content on social media. Outfront's C-Suite received... positive feedback from industry peers about their strong social presence. The DSMN8 platform made it easy for employees to participate and share content. This led to greater visibility and validation of employee efforts. Outfront used DSMN8 to boost brand advocacy and engagement online.
Teramind helped Marble Box monitor how employees handled sensitive financial data. Marble Box had... trouble tracking data use, verifying compliance, and proving proper procedures to clients. Teramind provided session recording, alerts, and user-specific activity logs. This stopped data leaks, reduced client disputes, and improved accountability. Marble Box also used Teramind to make training videos, which cut training time and improved process consistency.
The Latest Employee Monitoring Deployments delivering value in Hospitality
Advantage Reserve
- Hospitality
MiaRec helped Advantage Reserve automate quality assurance for their hospitality contact center. Before MiaRec, only... 10% of calls were reviewed, and manual QA took over 64 hours per month. With MiaRec, they now evaluate 100% of relevant calls automatically. Agent QA scores rose from 73% to 85%. The team saved over 800 hours per year by eliminating manual reviews and outsourced QA. Coaching and guest satisfaction improved with better visibility and analytics.
Deputy helped Kingdom Projects manage labor for construction projects. The company struggled... with paperwork, payroll, and tracking hours across multiple sites. Deputy automated pay calculations, reduced double-handling of data, and enabled real-time labor cost analysis. Integration with WorkflowMax and Xero made payroll fast and error-free. The solution saved about 12 hours a week and nearly $20,000 a year. Staff now use Deputy on their phones to log hours and get important news instantly.
The Employee Monitoring Blueprint for Better Selection Decisions in Consumer Services
Hadid International Services
- Aviation Services
iMonitor EAM helped Hadid International Services boost productivity. The company used... the employee monitoring software to let staff know their computer activity was tracked. After installing iMonitor EAM, productivity increased right away. Employees focused more on work and less on personal tasks. The software improved business operations without causing problems for staff.
MentorcliQ helped Advocate Aurora Health build a strong mentoring network. The organization used... MentorcliQ to support programs for onboarding leaders, developing underrepresented talent, and advancing DEI. The NAVIGATE program saw 900 community residents participate, with 50% securing healthcare jobs and 84% of mentees identifying as people of color. The Professional Nurse Mentoring Program logged 2,020 mentoring hours and high satisfaction scores. The Clinical Leader Onboarding Program started in 2020 and delivered 3,295 mentoring hours. These programs helped Advocate Aurora Health achieve Magnet status.
