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Compare Chatfuel vs Certainly

Failure Risk Guidance Security Report ?

Failure Risk for Chatfuel medium Failure Risk for Certainly medium
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Comparison Summary

For Chatfuel vs Certainly comparison, Our AI algorithm looked at 2845 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Chatfuel and Certainly to solve their respective business needs.

Pros and cons of Chatfuel and Certainly

Chatfuel is more suited to businesses that require Engagement Management and Advertisement with Social Media where as Certainly is focused towards Customer Feedback Management and Engagement Management .

logo Chatfuel

Focus area

Chatfuel is better than Certainly for

Software Failure Risk

  • medium

logo Certainly

Focus area

Software Failure Risk

  • medium

About

Chatfuel | chatbot platform for Facebook Messenger

Ecommerce chatbot builder

Financials

SEED

SEED

Business Need

Total Processes
(we found evidences for)

65

14

Total Goals
(we found evidences for)

10

7

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (95)

Read Reviews (5)

engaging and following up

Read Reviews (62)

Read Reviews (1)

advertisement

Read Reviews (56)

Read Reviews (0)

communication management

Read Reviews (41)

Read Reviews (1)

sending & publishing communications

Read Reviews (35)

Read Reviews (1)

tracking & monitoring communications

Read Reviews (3)

Read Reviews (0)

helpdesk management

Read Reviews (28)

Read Reviews (0)

social media management

Read Reviews (14)

Read Reviews (0)

scheduling post to social media

Read Reviews (5)

Read Reviews (0)

engaging on social media

Read Reviews (5)

Read Reviews (0)

content management

Read Reviews (12)

Read Reviews (0)

content curation

Read Reviews (6)

Read Reviews (0)

content sharing

Read Reviews (3)

Read Reviews (0)

social media marketing

Read Reviews (10)

Read Reviews (0)

customer feedback management

Read Reviews (7)

Read Reviews (8)

measuring customer satisfaction

Read Reviews (4)

Read Reviews (8)

personalized marketing

Read Reviews (6)

Read Reviews (0)

generation of new leads

Read Reviews (6)

Read Reviews (0)

contact list management

Read Reviews (5)

Read Reviews (0)

knowledge management

Read Reviews (5)

Read Reviews (0)

workflow management

Read Reviews (4)

Read Reviews (0)

training & onboarding

Read Reviews (3)

Read Reviews (1)

courses & assessment

Read Reviews (2)

Read Reviews (0)

create learning path

Read Reviews (2)

Read Reviews (0)

conversion management

Read Reviews (2)

Read Reviews (0)

rating and review management

Read Reviews (2)

Read Reviews (0)

competitive intelligence

Read Reviews (2)

Read Reviews (0)

SeealllessActivities

Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Improve ROI

  • Improve brand engagement

  • Build brand awareness

  • Enter new markets internationally or locally

  • Grow market share

  • Launch new products

  • See 7 more

  • Enhance customer relationships

  • Improve digital and social presence

  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Increase customer life time value

  • Improve efficiency

  • See 4 more

Top Channels

Channels Used

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting