Comparison Summary
Introducing Gupshup and Certainly
Gupshup belong to a category of solutions that help Bot Platform, whereas Certainly belong to a category of solutions that help Chatbot. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Gupshup covers Communication Management with Chat, Engagement Management with Chat, Campaign Management, International Marketing, etc.
Certainly focuses on Customer Feedback Management, Engagement Management, Communication Management, Training & Onboarding, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
A platform for developers to build bots for SMS, Twitter, Slack, WeChat, Teamchat and others with a unified API
Ecommerce chatbot builder
Financials
SERIES F
SEED
Business Need
Total Processes
(we found evidences for)
13
14
Total Goals
(we found evidences for)
5
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Build brand awareness
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Improve ROI
- See 2 more
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Enhance customer relationships
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Improve digital and social presence
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Scale best practices
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Increase sales & revenue
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Improve ROI
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Increase customer life time value
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Improve efficiency
- See 4 more
Top Channels
Channels Used
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
