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Gupshup vs Dialogflow: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Gupshup vs. Dialogflow is based on a specific set of business needs and context. The comparison uses 1433 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Gupshup and Dialogflow

Gupshup, and Dialogflow belong to a category of solutions that help Bot Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Gupshup covers Communication Management with Chat, Engagement Management with Chat, Campaign Management, International Marketing, etc.

Dialogflow focuses on Engagement Management, Communication Management, Training & Onboarding, Conversion Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Gupshup

Focus area

Software Failure Risk

  • medium

logo Dialogflow

Focus area

Software Failure Risk

  • medium

About

A platform for developers to build bots for SMS, Twitter, Slack, WeChat, Teamchat and others with a unified API

Delight customers with intuitive omnichannel conversational AI

Financials

SERIES F

SERIES A

Business Need

Total Processes
(we found evidences for)

13

48

Total Goals
(we found evidences for)

5

7

Top Processes

Evidences indicate better relative satisfaction


communication management

sending & publishing communications


engagement management

engaging and following up


conversion management



training & onboarding


workflow management


helpdesk management


proposal & quote management


sales document management

proposal & quote management


contact list management


social media management


knowledge management


create learning path


courses & assessment

create learning path


Top Goals

Goals Achieved

  • Build brand awareness

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • See 2 more
  • Acquire customers

  • Enhance customer relationships

  • Launch new products

  • Enter new markets internationally or locally

  • Scale best practices

  • Grow market share

  • Improve efficiency

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • chat

  • Slack

  • website

  • user generated content

  • blogs

  • e-mail

  • social media

  • offline

  • point of sale

  • Facebook

  • mobile

  • Skype

  • Amazon

  • review sites

  • text SMS

  • mobile app

  • channel partners

  • causes and charity

  • Twitter

  • See 17 more
  • phone calls

  • chat

  • Slack

  • website

  • user generated content

  • blogs

  • e-mail

  • social media

  • offline

  • point of sale

  • Facebook

  • mobile

  • Skype

  • Amazon

  • review sites

  • text SMS

  • mobile app

  • channel partners

  • causes and charity

  • Twitter

  • See 17 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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low

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Business Setting