AddSearch Overview

AddSearch transforms how businesses engage with their website visitors by offering a lightning-fast, fully-featured site search solution. This platform enhances user experience with its customizable design and intelligent search features, making it easier for users to find exactly what they need. By personalizing internal site search and recommendations, AddSearch helps businesses convert 1.8 times more visitors. Over 1,800 brands have fine-tuned their internal search results, leading to improved customer satisfaction and increased engagement. The platform provides a tailored enterprise search solution that fits any business need, ensuring that companies can maximize the potential of their website search capabilities.

Use Cases

Customers recommend Helpdesk Management, Social Media Analytics, Content Management, as the business use cases that they have been most satisfied with while using AddSearch.

Other use cases:

  • Onboarding
  • Engagement Management
  • Advertisement
  • Sending & Publishing Communications
  • Promotion Management
  • Generation Of New Leads
  • Measuring Customer Satisfaction
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Business Priorities

Acquire Customers and Launch New Products are the most popular business priorities that customers and associates have achieved using AddSearch.

Other priorities:

  • Improve Efficiency
  • Improve Digital And Social Presence
  • Improve Consistency
  • Scale Best Practices
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

AddSearch Use-Cases and Business Priorities: Customer Satisfaction Data

AddSearch works with different mediums / channels such as Website. and Promotions.

AddSearch's features include Dashboard, Widgets, Personalization, etc. and AddSearch support capabilities include 24/7 Support, Chat Support, Email Support, etc. also AddSearch analytics capabilities include Analytics, and Custom Reports.

Reviews

"...The product itself is a perfect solution for people who want their users to be able to search keywords and content on their site, but the support we have received from their team has been outstanding...." Peer review by Shane K, Project Manager

Peer review evidence (same sources as the product rating summary)

"...We did it without any help the AddSearch support team...." Peer review by Kevin C, Software Developer
"...You ll see the click data on your Analytics Dashboard and the data is used in our self-learning search algorithm...." Product Updates
"...Having a website content search...." Peer review by Administrator

AddSearch, SmileBack, SurveyMethods, Medallia Agent Connect, Listen360 Customer Engagement Platform, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

AddSearch is a lightning-fast, fully-featured site search solution with customizable design. The platform offers advanced, accurate search capabilities to enhance website user experience.

Popular Business Setting

for AddSearch

Top Industries

  • Information Technology and Services
  • Hospitality
  • Internet

Popular in

  • Small Business
  • Mid Market
  • Enterprise

AddSearch is popular in Information Technology And Services, Hospitality, and Internet and is widely used by Small Business, Mid Market, and Enterprise.

AddSearch Customer wins, Customer success stories, Case studies

What benefits does AddSearch offer for Helpdesk Management?

How does AddSearch facilitate Social Media Analytics?

How can AddSearch enhance your Content Management process?

What Are the key features of AddSearch for Onboarding?

What solutions does AddSearch provide for Engagement Management?

11 buyers and buying teams have used Cuspera to assess how well AddSearch solved their Customer Feedback Management needs. Cuspera uses 666 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

Robert Gordon University - Education - Large

Aberdeen, UK

AddSearch helped Robert Gordon University fix its internal site search. The university needed better course discovery and faster, more relevant results. AddSearch let their team control and customize... search without developers. Course pages, PDFs, and text files became searchable. RGU saw a 30% increase in course page traffic. Students, applicants, and staff now find information more easily.

Point Loma Nazarene University - Education - Medium

San Diego, USA

AddSearch helped Point Loma Nazarene University improve their website search. The university saw a 33% increase in search usage. Fewer users needed to click multiple results, showing faster access to... information. Time on site after search also increased, helping students explore more. The new search tool is easy for the team to manage and supports different campus audiences.

Lone Star College - Education - Very Large

Houston, USA

AddSearch AI Answers helped Lone Star College serve 90,000 students with instant, AI-powered answers. The college replaced a slow, inaccurate search tool with AddSearch, improving response times and ...eliminating incorrect information. Over 50,000 monthly searches now use AI capabilities, leading to higher user satisfaction and more admissions applications. Students get direct, accurate answers to complex questions, reducing frustration and boosting engagement. The solution handles both routine and obscure queries, streamlining the student journey.

Soka University of America - Education - Small

Aliso Viejo, USA

AddSearch helped Soka University of America unify search across multiple domains. The university's web team gained full control over search settings without needing developers. AddSearch's analytics ...and federated search improved user experience and engagement. The team used smart suggestions and category tabs to make information easier to find. Soka University saw 2-3x higher click-through rates after implementation.

Gemini Computers - Consumer Electronics - Small

USA

AddSearch improved Gemini Computers' ecommerce site search. The team customized the search results page to fit their needs. AddSearch delivered fast and accurate search results. The solution enabled ...exact and prefix string matching. This helped users find the right electronics and computer products quickly.

Karhu Helsinki - Marketing And Advertising - Small

Helsinki, Finland

AddSearch helped Karhu Helsinki, a digital agency, improve site search for their clients. The agency wanted a ready-made search solution so they could focus on other work. They used predictive search... and content type filtering on about six sites. The team liked the relevant results and the control over what users see. Good customer service was also a highlight.

Fast and Intelligent Search for Shopify by AddSearch

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Frequently Asked Questions (FAQ)

What buyers ask before choosing AddSearch

What is AddSearch?

AddSearch is a site search platform to ease website visitors’ pain of content discovery. It is used by users on thousands of websites, ranging from SMBs to large corporations and public organizations increasing conversions, reducing helpdesk costs and making the customers happy.

Addsearch helps website visitors find what they are looking for effortlessly. Drives traffic to the most important pages of the website, make sure the visitors find what they are looking for and monitors the search performance and optimize the search results.

Some of its features include autocomplete and search suggestions, boosting the ranking of web pages or site sections, analyzing search intent, design without restrictions, personalized search results and more.

What is AddSearch used for?

AddSearch is a Customer Feedback Management Software mainly used by its customers to Acquire Customers and Launch New Products by Helpdesk Management, Social Media Analytics and Content Management .

What are the top features of AddSearch?

Dashboard, Widgets and Personalization are some of the top features of AddSearch.

Who uses AddSearch?

AddSearch is used by Information Technology And Services, Hospitality and Internet among other industries.

What are AddSearch alternatives?

Where is AddSearch located?

AddSearch is headquartered at PL 8, FI-02611 Espoo, Finland.
lightning

Peers used AddSearch for helpdesk management and social media analytics

AddSearch Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

1.12/5

Read Reviews (2)
Analytics

4.40/5

Read Reviews (30)
Custom Reports

4.39/5

Read Reviews (117)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

1.12/5

Read Reviews (2)
Analytics

4.40/5

Read Reviews (30)
Custom Reports

4.39/5

Read Reviews (117)

AddSearch Integrations

AddSearch integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import
Data Export

Software Failure Risk Guidance

?

for AddSearch

Overall Risk Meter

Low Medium High

Top Failure Risks for AddSearch

AddSearch Oy News

Product

Introducing AddSearch Experience: From Search to Answers in One Experience

AddSearch has launched AddSearch Experience, a unified platform combining keyword search, AI Answers, and AI Conversations. This integration allows seamless transitions between search modes, enhancing user engagement and content discovery. The platform supports flexible deployment and offers source transparency and data privacy, making it ideal for content-heavy websites.

Product

Introducing AI Conversations: Your Websites New Conversational Search Experience

AddSearch introduces AI Conversations, a new feature enhancing website search with conversational capabilities, allowing users to engage in natural, context-aware interactions for improved information discovery.

AddSearch Oy Profile

Company Name

AddSearch Oy

Company Website

https://www.addsearch.com/

Year Founded

2013

HQ Location

PL 8, FI-02611 Espoo, Finland

Employees

11-50

Social

Financials

PRIVATE