Answerbase Overview

Answerbase offers Q&A software solutions for product inquiries, customer communities, and self-help knowledge bases. Users can find answers and support efficiently through the platform.

Use Cases

Customers recommend Engagement Management, Knowledge Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Answerbase.

Other use cases:

  • Content Management
  • Collaboration
  • Loyalty Management
  • Digital Marketing
  • Advertisement
  • White Labeling
  • Lifetime Value Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Answerbase.

Other priorities:

  • Increase Customer Life Time Value
  • Enhance Customer Relationships
  • Establish Thought Leadership
  • Improve Digital And Social Presence
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Answerbase Use-Cases and Business Priorities: Customer Satisfaction Data

Answerbase works with different mediums / channels such as Website. User Generated Content. and Blogs.

Answerbase's features include SEO, Widgets, Gamification, etc. and Answerbase support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Answerbase analytics capabilities include Custom Reports, and Analytics.

Reviews

"...I rarely do product reviews but Answerbase is an amazing solution for any knowledge base application...." Peer review by Joseph C., Online Community and Education Strategist

Answerbase, inSided, livepro, DokuWiki, Lighthouse Desktop, etc., all belong to a category of solutions that help Knowledge Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Answerbase

Top Industries

  • Publishing
  • Sports
  • Information Technology and Services

Popular in

  • Small Business
  • Enterprise
  • Large Enterprise

Answerbase is popular in Publishing, Sports, and Information Technology And Services and is widely used by Small Business, Enterprise, and Large Enterprise.

Comprehensive Insights on Answerbase Use Cases

What solutions does Answerbase provide for Engagement Management?

What Are the key features of Answerbase for Knowledge Management?

Why is Answerbase the best choice for Helpdesk Management?

What Are the key features of Answerbase for Content Management?

What Are the key features of Answerbase for Collaboration?

15+ more Business Use Cases

8 buyers and buying teams have used Cuspera to assess how well Answerbase solved their Knowledge Management needs. Cuspera uses 510 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Knowledge Management needs.

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Google's Helpful Content System: Ecommerce SEO: and How AI Generates SEO & Conversion Efficiency

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Frequently Asked Questions(FAQ)

for Answerbase

What is Answerbase?

Answerbase is a Q&A Platform that enables setting up of a knowledge base with Q&A content for the business, assists in ecommerce conversion rate optimization, and positively impacts SEO. It can be used in businesses of all sizes including large enterprises.

Answerbase features include Q&A Widgets and Widget builders, Customizable Responsive Design, Community Q&A Capabilities, Single Sign-­On, Login and Registration, Content Moderation & Management, Manage User Accounts & Profile Management Tools and more.

The Q&A Widgets and Widget builders feature enables integration of the Q&A functionality into the existing website. The Customizable Responsive Design feature enables seamless integration with the current site and supports Q&A interaction whether on computer, tablet or mobile phone. The Content Moderation & Management feature provides tools for easy distribution, review and approval of the Q&A content in addition to new inquiry assignment, reporting tools, spam controls, and more.

What is Answerbase used for?

Answerbase is a Knowledge Management Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Engagement Management, Knowledge Management and Helpdesk Management .

What are the top features of Answerbase?

SEO, Widgets and Gamification are some of the top features of Answerbase.

Who uses Answerbase?

Answerbase is used by Publishing, Sports and Information Technology And Services among other industries.

What are Answerbase alternatives?

InSided, Livepro, DokuWiki and Lighthouse Desktop are popular alternatives for Answerbase.

Where is Answerbase located?

Answerbase is headquartered at Carrer de Sants 125, pral 1a, Barcelona, Barcelona 08028, ES.
lightning

Peers used Answerbase for engagement management and knowledge management

Answerbase Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.81/5 ★

Read Reviews (34)
Analytics

4.72/5 ★

Read Reviews (15)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.81/5 ★

Read Reviews (34)
Analytics

4.72/5 ★

Read Reviews (15)

Answerbase Integrations

Answerbase integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.70/5 ★

Read Reviews (21)
Data Export

4.57/5 ★

Read Reviews (16)

Listrak

4.38 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Volusion eCommerce

3.82 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Yieldify Conversion Platform

4.62 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Answerbase

Overall Risk Meter

Low Medium High

Top Failure Risks for Answerbase

Lumin Creative Profile

Company Name

Lumin Creative

Company Website

https://www.lumincreative.com/

HQ Location

Carrer de Sants 125, pral 1a, Barcelona, Barcelona 08028, ES

Employees

11-50

Social

Facebook Linkedin

Financials

PRIVATE