Avaamo Overview
Avaamo provides a generative conversational AI platform for enterprises. Hype is separated from reality to deliver tangible business value through AI.
Use Cases
Customers recommend Engagement Management, Helpdesk Management, Knowledge Management, as the business use cases that they have been most satisfied with while using Avaamo.
Business Priorities
Scale Best Practices and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Avaamo.
Avaamo Use-Cases and Business Priorities: Customer Satisfaction Data
Avaamo works with different mediums / channels such as Chat. Whatsapp. Phone Calls etc.
Avaamo's features include Ticketing, Personalization, Bot, etc. and Avaamo support capabilities include 24/7 Support, AI Powered, Phone Support, etc. also Avaamo analytics capabilities include Analytics, and Custom Reports.
Reviews
"We want to move away from the traditional vision of everything is bricks and mortar and care is delivered in person. We want to show that we can participate in the spectrum of care however we describe it. It can be synchronous and asynchronous, and ...it can be in person." - Dr Richard Zane
Avaamo, Cognigy.AI, Vymo, Dialogflow, kore.ai, etc., all belong to a category of solutions that help Bot Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Avaamo
Top Industries
- Education
Popular in
- Large Enterprise
- Enterprise
Avaamo is popular in Education, and is widely used by Large Enterprise, and Enterprise,
Comprehensive Insights on Avaamo Use Cases
What makes Avaamo ideal for Engagement Management?
Why is Avaamo the best choice for Helpdesk Management?
Why is Avaamo the best choice for Knowledge Management?
What Are the key features of Avaamo for Workflow Management?
14+ more Business Use Cases
130 buyers and buying teams have used Cuspera to assess how well Avaamo solved their Bot Platform needs. Cuspera uses 724 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Bot Platform needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We want to move away from the traditional vision of everything is bricks and mortar and care is delivered in person. We want to show that we can participate in the spectrum of care however we describe it. It can be synchronous and asynchronous, and it can be in person. Testimonial By Dr Richard Zane |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Dr Richard Zane Chief Innovation Office UCHealth |
We want to move away from the traditional vision of everything is bricks and mortar and care is delivered in person. We want to show that we can participate in the spectrum of care however we describe it. It can be synchronous and asynchronous, and it can be in person. Testimonial By Dr Richard Zane |
Frequently Asked Questions(FAQ)
for Avaamo
What is Avaamo?
Avaamo is a conversational AI platform for enterprises to design and deploy omnichannel intelligent assistants. It comes with a flow designer that allows users to design the dialog flow without technical know-how. It builds fundamental AI technology across a broad area of neural networks, speech synthesis and deep learning to make conversational computing for the enterprise a reality.
It combines artificial intelligence, machine learning, conversation design and integration to legacy enterprise workflows, enabling enterprises to simplify the time needed to design and deploy enterprise bots or virtual assistants to employees and customers. It delivers a third generation conversational AI experience that executes rich multi-turn conversations capable of handling queries in customer service, generating quotes in insurance, or answering claims.
Some of its features include tone and sentiment- to dialog strategies for adjusting the conversation accordingly, conversational analytics- allows drilling down to intents, channel-specific usage, goal-specific metrics and other business metrics and more.
What is Avaamo used for?
What are the top features of Avaamo?
What are Avaamo alternatives?
Where is Avaamo located?
Peers used Avaamo for engagement management and helpdesk management
Avaamo Competitors
Avaamo Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (206) |
| Analytics | Read Reviews (49) |
| Custom Reports | Read Reviews (20) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (206) |
| Analytics | Read Reviews (49) |
| Custom Reports | Read Reviews (20) |
Software Failure Risk Guidance
?for Avaamo
Overall Risk Meter
Top Failure Risks for Avaamo
Avaamo News
Avaamo Launches AutoQA: The industry’s first GenAI-Powered Quality Assurance for Contact Centers
Avaamo.ai introduces AutoQA, a GenAI-powered quality assurance tool for contact centers.
Avaamo Launches GenAI Ambient Listening for EHR Documentation - - HIT Consultant
Avaamo introduces a new AI tool for easier EHR documentation using ambient listening technology.
Avaamo Launches GenAI-Powered Ambient Listening Technology to Transform Healthcare Documentation
Avaamo introduces GenAI-powered ambient listening technology to revolutionize healthcare documentation, showcasing its advanced conversational AI platform for enterprise solutions.
Avaamo Feeds
Generative AI Implementation: The Challenges Beyond the LLM API in the Enterprise
Avaamo Profile
Company Name
Avaamo
Company Website
https://avaamo.ai/HQ Location
369 S San Antonio Rd, Los Altos, California 94022, US
Employees
51-100
Social
Financials
SERIES A
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