LiveHelpNow Chat Support Suite Overview
LiveHelpNow offers a real-time customer support platform that's easy for agents to use. A 30-day free trial is provided for their live chat software.
Use Cases
Customers recommend Knowledge Management, Sales Call Management, Engagement Management, as the business use cases that they have been most satisfied with while using LiveHelpNow Chat Support Suite.
Business Priorities
Enhance Customer Relationships and Scale Best Practices are the most popular business priorities that customers and associates have achieved using LiveHelpNow Chat Support Suite.
LiveHelpNow Chat Support Suite Use-Cases and Business Priorities: Customer Satisfaction Data
LiveHelpNow Chat Support Suite works with different mediums / channels such as Phone Calls. Chat. E-Mail etc.
LiveHelpNow Chat Support Suite's features include Ticketing, Feedback Surveys, Alerts: Popups & Notifications, etc. and LiveHelpNow Chat Support Suite support capabilities include Email Support, Chat Support, 24/7 Support, etc. also LiveHelpNow Chat Support Suite analytics capabilities include Analytics, and Custom Reports.
Reviews
"...The information you can see on the back-end about how a user has interacted with your website is very helpful for the agents. ...." Peer review by Verified Reviewer
LiveHelpNow Chat Support Suite, DontGo.com, Comm100, Comm100 Live Chat, LiveHelpNow, etc., all belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for LiveHelpNow Chat Support Suite
Top Industries
- Hospital & Health Care
- Consumer Services
- Information Technology and Services
Popular in
- Small Business
- Enterprise
- Mid Market
LiveHelpNow Chat Support Suite is popular in Hospital & Health Care, Consumer Services, and Information Technology And Services and is widely used by Small Business, Enterprise, and Mid Market.
Comprehensive Insights on LiveHelpNow Chat Support Suite Use Cases
How does LiveHelpNow Chat Support Suite facilitate Knowledge Management?
What Are the key features of LiveHelpNow Chat Support Suite for Engagement Management?
What benefits does LiveHelpNow Chat Support Suite offer for Helpdesk Management?
What Are the key features of LiveHelpNow Chat Support Suite for Customer Feedback Management?
10+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well LiveHelpNow Chat Support Suite solved their Live Chat needs. Cuspera uses 523 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.
Video
Live Chat transfer to another agent
Frequently Asked Questions(FAQ)
for LiveHelpNow Chat Support Suite
What is LiveHelpNow Chat Support Suite used for?
What are the top features of LiveHelpNow Chat Support Suite?
Who uses LiveHelpNow Chat Support Suite?
What are LiveHelpNow Chat Support Suite alternatives?
Where is LiveHelpNow Chat Support Suite located?
Peers used LiveHelpNow Chat Support Suite for knowledge management and sales call management
LiveHelpNow Chat Support Suite Competitors
LiveHelpNow Chat Support Suite Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Analytics | Read Reviews (26) |
| Custom Reports | Read Reviews (48) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Analytics | Read Reviews (26) |
| Custom Reports | Read Reviews (48) |
Software Failure Risk Guidance
?for LiveHelpNow Chat Support Suite
Overall Risk Meter
Top Failure Risks for LiveHelpNow Chat Support Suite
LiveHelpNow Feeds
Make Data-Driven Decisions with LiveHelpNow’s Advanced Reporting and Analytics
Making data-driven decisions is crucial for optimizing customer support operations. LiveHelpNow offers advanced reporting and analytics features that provide valuable insights into your team’s performance and customer interactions. In this article, we will explore how these tools can be leveraged to gather insights, monitor performance, and make informed decisions that drive success. Overview of LiveHelpNow’s […]
The post Make Data-Driven Decisions with LiveHelpNow’s Advanced Reporting and Analytics appeared first on LiveHelpNow.
LiveHelpNow’s Unified Customer Support Platform for Emails and Chats
Customers today expect quick, consistent responses via email or live chat. LiveHelpNow meets this need with a unified customer support platform, letting businesses manage emails and chats seamlessly. This article highlights the benefits and features of this solution, focusing on how it improves the omnichannel customer experience. The Need for a Unified Customer Support Platform […]
The post LiveHelpNow’s Unified Customer Support Platform for Emails and Chats appeared first on LiveHelpNow.
Boost Brand Image with LiveHelpNow’s Customizable Surveys
Understanding your customers is more important than ever. LiveHelpNow’s customizable survey feature, with up to 10 questions, offers a powerful way to gather essential feedback. Here’s how these surveys can tackle some common business challenges and improve your overall performance. What Are Customizable Questions in LiveHelpNow Surveys? A customizable question is a survey question tailored […]
The post Boost Brand Image with LiveHelpNow’s Customizable Surveys appeared first on LiveHelpNow.
LiveHelpNow Profile
Company Name
LiveHelpNow
Company Website
https://www.livehelpnow.net/HQ Location
515 S West End Blvd, Quakertown, Pennsylvania 18951, US
Employees
11-50
Social
Financials
PRIVATE
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