CheckMarket Survey Overview

Checkmarket-survey and Medallia Agile Research enable the launch of DIY surveys. Advanced research analytics are offered by Medallia Agile Research.

Use Cases

Customers recommend Helpdesk Management, Collecting Feedback, Engaging Conversational Surveys, as the business use cases that they have been most satisfied with while using CheckMarket Survey.

Other use cases:

  • Proposal & Quote Management
  • Sending & Publishing Communications
  • White-Labeled Surveys
  • Touchpoint Management
  • Distribution Management
  • Channel Management
  • Funnel Analysis
See all use cases See less use cases

Business Priorities

Improve Customer Satisfaction and Scale Best Practices are the most popular business priorities that customers and associates have achieved using CheckMarket Survey.

Other priorities:

  • Acquire Customers
See all business priorities See less business priorities

CheckMarket Survey Use-Cases and Business Priorities: Customer Satisfaction Data

CheckMarket Survey's features include Embedded Survey Forms, Dashboard, Alerts: Popups & Notifications, etc. and CheckMarket Survey support capabilities include 24/7 Support, Chat Support, Email Support, etc. also CheckMarket Survey analytics capabilities include Analytics, and Custom Reports.

Reviews

"...From the start I experienced a very good end very helpful customer support...." Peer review by Jago W., Quality Auditor, Transportation/Trucking/Railroad

CheckMarket Survey, SmileBack, SurveyMethods, Medallia Agent Connect, Simplesat, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for CheckMarket Survey

Top Industries

  • Information Technology and Services
  • Government Administration
  • Non-Profit Organization Management

Popular in

  • Mid Market
  • Small Business
  • Enterprise

CheckMarket Survey is popular in Information Technology And Services, Government Administration, and Non-Profit Organization Management and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on CheckMarket Survey Use Cases

How does CheckMarket Survey address your Helpdesk Management Challenges?

What makes CheckMarket Survey ideal for Collecting Feedback?

How does CheckMarket Survey address your Engaging Conversational Surveys Challenges?

How efficiently Does CheckMarket Survey manage your Proposal & Quote Management?

17+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well CheckMarket Survey solved their Customer Feedback Management needs. Cuspera uses 805 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

Case Studies

Manufacturing

CASE STUDY 3M

Medallia helped 3M improve their B2B distribution website. 3M used Medallia to collect feedback from distributors. They made changes to their global platform based on this feedback. In the first year..., page load times dropped by 60%. Customer satisfaction scores rose by about 3 points. 3M transformed key workflows using Medallia insights.

Manufacturing

CASE STUDY 3M

Medallia helped 3M collect daily feedback from distributors across their global B2B e-commerce platform. 3M used these insights to redesign key workflows and improve the customer-facing website. In t...he first year, 3M reduced page load times by 60%. Customer satisfaction scores increased by nearly 3 points on a 0-10 scale. 3M credits Medallia for driving agile improvements and customer-led development.

Human Resources

CASE STUDY ADP

Medallia Experience Cloud helps ADP improve client experience by collecting real-time feedback across 9 business units. ADP uses analytics and NPS metrics to find ways to make service better. Teams a...ct on feedback in 20 languages and track their own performance. The platform connects survey scores with comments, helping ADP spot and fix problems fast. ADP saw an increase in NPS and better client satisfaction by using Medallia.

CASE STUDY ADP

Medallia helps ADP improve client experience. ADP uses Medallia to drive transformational change. The focus is on better service for customers and employees. The case highlights the partnership betwe...en ADP and Medallia. Results or specific metrics are not mentioned.

Manufacturing

CASE STUDY 3M

Medallia Experience Cloud helped 3M improve its B2B distribution website. 3M used distributor feedback to guide changes after consolidating over 1000 ERP systems. The team reduced page load times by ...60%. Average satisfaction scores increased by 3 points. 3M also made many usability improvements based on customer ideas. These changes made it easier for distributors to do business with 3M.

Frequently Asked Questions(FAQ)

for CheckMarket Survey

What is CheckMarket Survey?

CheckMarket Survey is a Feedback Management Software. CheckMarket helps organizations to gain actionable insights from customers, employees, citizens, users and attendees.

CheckMarket features include creating a survey that works on mobile and everywhere else, sending it out through email, text message, social media, paper and more. Report builder gives actionable insights needed to improve through shareable reports, dashboards and text analysis. It allows to take survey to the next level using enterprise features such as unlimited users, notifications, API, integrations and using their own domain.

What is CheckMarket Survey used for?

CheckMarket Survey is a Customer Feedback Management Software mainly used by its customers to Improve Customer Satisfaction and Scale Best Practices by Helpdesk Management, Collecting Feedback and Engaging Conversational Surveys .

What are the top features of CheckMarket Survey?

Embedded survey forms, Dashboard and Alerts: popups & Notifications are some of the top features of CheckMarket Survey.

Who uses CheckMarket Survey?

CheckMarket Survey is used by Information Technology And Services, Government Administration and Non-Profit Organization Management among other industries.

What are CheckMarket Survey alternatives?

SmileBack, SurveyMethods, Medallia Agent Connect and Simplesat are popular alternatives for CheckMarket Survey.

Where is CheckMarket Survey located?

CheckMarket Survey is headquartered at 200 W 41st Street New York, NY 10036 USA.
lightning

Peers used CheckMarket Survey for helpdesk management and Collecting feedback

CheckMarket Survey Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.53/5 ★

Read Reviews (28)
Custom Reports

4.41/5 ★

Read Reviews (102)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.53/5 ★

Read Reviews (28)
Custom Reports

4.41/5 ★

Read Reviews (102)

Software Failure Risk Guidance

?

for CheckMarket Survey

Overall Risk Meter

Low Medium High

Top Failure Risks for CheckMarket Survey

Medallia Inc News

Customer

Medallia Client TransUnion Earns Award for Excellence in Customer Experience - Business Wire

TransUnion won the 2025 Gold Stevie Award for Customer Service Team of the Year in financial services, citing Medallias analytics and real-time feedback as key to transforming customer experience. Medallia enabled TransUnion to analyze omnichannel interactions, identify friction points, and drive continuous CX improvements at global scale.

Company

Medallia Expands with New East Coast Headquarters - MarTech Cube

Medallia has opened a new East Coast headquarters, expanding its presence to better serve clients in the region. This move supports Medallias growth in experience management software and strengthens its position in the digital marketing and customer engagement sectors.

Partnership

Medallia Go to Be Powered by ComOps Starting July 1

Medallia announced that, starting July 1, its Medallia Go rapid-deployment experience management platform for hospitality brands will be powered by ComOps. As Medallias Preferred Hospitality Partner, ComOps will provide strategic guidance and operational support, helping hotel operators leverage guest feedback for improved service and loyalty.

Partnership

Medallia Go to Be Powered by ComOps Starting July 1 - EIN News

Medallia Go, the experience management platform from Medallia, will be powered by ComOps starting July 1. This collaboration aims to enhance Medallia Gos capabilities, leveraging ComOps expertise to deliver improved customer and employee experience solutions for businesses.

Medallia Inc Profile

Company Name

Medallia Inc

Company Website

https://www.medallia.com/

Year Founded

2001

HQ Location

200 W 41st Street New York, NY 10036 USA

Employees

1001-5000

Social

Financials

SERIES F