ClearView Overview
Clearview, a workforce performance management system for call centers, enhances revenue and efficiency through real-time data, gamification, and customizable dashboards. It fosters continuous development and accountability at all organizational levels.
Use Cases
Customers recommend Helpdesk Management, Coaching, Engaging And Following Up, as the business use cases that they have been most satisfied with while using ClearView.
Business Priorities
Increase Sales & Revenue and Manage Risk are the most popular business priorities that customers and associates have achieved using ClearView.
ClearView Use-Cases and Business Priorities: Customer Satisfaction Data
ClearView works with different mediums / channels such as Phone Calls.
ClearView's features include Dashboard, and Gamification. and ClearView support capabilities include 24/7 Support, Phone Support, Email Support, etc. also ClearView analytics capabilities include Custom Reports, and Analytics.
Reviews
"...Increased agent engagement - Proactive management/coaching - Improved KPIs - Increased customer satisfaction - Time-savings for supervisors and executives..." Peer review
Popular Business Setting
for ClearView
Top Industries
- Telecommunications
- Non-Profit Organization Management
- Information Technology and Services
Popular in
- Small Business
- Mid Market
- Large Enterprise
ClearView is popular in Telecommunications, Non-Profit Organization Management, and Information Technology And Services and is widely used by Small Business, Mid Market, and Large Enterprise.
Comprehensive Insights on ClearView Use Cases
Why is ClearView the best choice for Coaching?
What Are the key features of ClearView for Engaging And Following Up?
What benefits does ClearView offer for Contract Management?
Why is ClearView the best choice for Competitive Intelligence?
12+ more Business Use Cases
56 buyers and buying teams have used Cuspera to assess how well ClearView solved their business needs. Cuspera uses 279 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Peers used ClearView for helpdesk management and coaching
ClearView Competitors
ClearView Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (58) |
| Analytics | Read Reviews (8) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (58) |
| Analytics | Read Reviews (8) |
Software Failure Risk Guidance
?for ClearView
Overall Risk Meter
Top Failure Risks for ClearView
ClearView Business Intelligence LLC Profile
Company Name
ClearView Business Intelligence LLC
Company Website
//clearviewlive.comHQ Location
4022 South 1900 West Roy, UT 84067
Employees
201-500
Social
Financials
NA
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