Cognigy.AI Overview
Cognigy.AI is a versatile Conversational AI platform designed for enterprises to provide intelligent customer service. It adapts to deliver personalized support anytime, anywhere.
Use Cases
Customers recommend Engagement Management, Helpdesk Management, Communication Management, as the business use cases that they have been most satisfied with while using Cognigy.AI.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Cognigy.AI.
Cognigy.AI Use-Cases and Business Priorities: Customer Satisfaction Data
Cognigy.AI works with different mediums / channels such as Omnichannel,
Cognigy.AI's features include Bot, Personalization, Recording, etc.
Reviews
"We believe Cognigy.AI to be the most comprehensive, user-friendly Conversational AI platform on the market today, which empowers our business users and developers to build advanced, multi-lingual Virtual Agents at scale." - Nick A
Cognigy.AI, Avaamo, Dialogflow, Vymo, kore.ai, etc., all belong to a category of solutions that help Bot Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Cognigy.AI
Top Industries
- Automotive
Popular in
- Large Enterprise
Cognigy.AI is popular in Automotive, and is widely used by Large Enterprise,
Comprehensive Insights on Cognigy.AI Use Cases
How efficiently Does Cognigy.AI manage your Engagement Management?
What makes Cognigy.AI ideal for Helpdesk Management?
How does Cognigy.AI facilitate Communication Management?
What benefits does Cognigy.AI offer for Conversion Management?
29+ more Business Use Cases
208 buyers and buying teams have used Cuspera to assess how well Cognigy.AI solved their Bot Platform needs. Cuspera uses 1823 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Bot Platform needs.
Customer Testimonials
CUSTOMERS | TESTIMONIALS |
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We believe Cognigy.AI to be the most comprehensive, user-friendly Conversational AI platform on the market today, which empowers our business users and developers to build advanced, multi-lingual Virtual Agents at scale. Testimonial By Nick A |
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With Cognigy.AI, we’re able to provide our customers with real added value and deliver even better services and products. Testimonial By Peter P |
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We are convinced this innovative customer service approach is the future. We will continuously train our AI Agent to expand its capabilities in both customer and employee service, embracing the era of AI-driven experiences. Testimonial By Maik G |
CUSTOMERS | TESTIMONIALS |
---|---|
Nick A Product Manager Lufthansa Group Hub Airlines |
We believe Cognigy.AI to be the most comprehensive, user-friendly Conversational AI platform on the market today, which empowers our business users and developers to build advanced, multi-lingual Virtual Agents at scale. Testimonial By Nick A |
Peter P Manager Innovation & Projects Toyota |
With Cognigy.AI, we’re able to provide our customers with real added value and deliver even better services and products. Testimonial By Peter P |
Maik G Team Lead Service Operations Mister Spex |
We are convinced this innovative customer service approach is the future. We will continuously train our AI Agent to expand its capabilities in both customer and employee service, embracing the era of AI-driven experiences. Testimonial By Maik G |
Case Studies
COMPANY | INDUSTRY | CASE STUDIES |
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Case Study BoschRead More |
Manufacturing
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Manufacturing |
CASE STUDY HenkelRead More |
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NA |
Case Study KofaxRead More |
Video
Conversational AI & Generative AI: Next-gen Customer Experience on the Phone Line
Frequently Asked Questions(FAQ)
for Cognigy.AI
What is Cognigy.AI?
Cognigy.AI is the leading Enterprise Conversational Automation Platform for building advanced, integrated Conversational Automation Solutions through the use of cognitive bots and also manages the flow of all conversations from one convenient location. It helps to increase sales and revenue, enter new markets and improve internal communications.
It helps to create run and deploy conversations quickly without coding with the help of a graphical editor and easy-to-learn design concepts. It also helps with real-time previews of the conversations and also configure complex, integrated conversational experiences with unmatched flexibility.
Key features include newly developed UI and UX for editing experience, completely redesigned flow editor, integration of Conversational AI into the enterprise infrastructure, multi-lingual virtual agents and much more.
What is Cognigy.AI used for?
What are the top features of Cognigy.AI?
What are Cognigy.AI alternatives?
Where is Cognigy.AI located?
Cognigy.AI Competitors
Cognigy.AI Features
- Low
- Medium
- High
FEATURE | RATINGS AND REVIEWS |
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AI Powered | Read Reviews (481) |
Analytics | Read Reviews (168) |
Custom Reports | Read Reviews (63) |
CAPABILITIES | RATINGS AND REVIEWS |
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AI Powered | Read Reviews (481) |
Analytics | Read Reviews (168) |
Custom Reports | Read Reviews (63) |
Software Failure Risk Guidance
?for Cognigy.AI
Overall Risk Meter
Top Failure Risks for Cognigy.AI
Cognigy News
Cognigy Wins AI Innovation in 2024 AI Breakthrough Awards Program | MarTech Cube
Cognigy, a global leader in AI-powered customer service solutions, today announced that it has been selected as the winner of the "Best Natural ...
Cognigy Selected as Winner for Artificial Intelligence Innovation in 2024 AI Breakthrough Awards Program
Cognigy won the 2024 AI Breakthrough Award for Artificial Intelligence Innovation.
Cognigy Profile
Company Name
Cognigy
Company Website
https://www.cognigy.com/HQ Location
Düsseldorf, North Rhine-Westphalia
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