Crisp Customer Messaging Platform Overview
Crisp offers a comprehensive messaging platform for startups and SMBs, covering sales, marketing, and support. Features include a knowledge base, team inbox, chatbot, and CRM.
Use Cases
Customers recommend Helpdesk Management, Engagement Management, Knowledge Management, as the business use cases that they have been most satisfied with while using Crisp Customer Messaging Platform.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Crisp Customer Messaging Platform.
Crisp Customer Messaging Platform Use-Cases and Business Priorities: Customer Satisfaction Data
Crisp Customer Messaging Platform works with different mediums / channels such as Chat, User Generated Content, Blogs, etc.
Crisp Customer Messaging Platform's features include Widgets, Bot, Voice Transcription, etc.
Reviews
"...Much more productive than we had been, and able to support customers quicker out of hours having so many shortcuts and helpdesk articles that we can link to easily...." Peer review by Andrew C, Technical Support
Crisp Customer Messaging Platform, Genesys Live Chat, Liveperson LiveEngage, Helpcrunch, Tidio live chat, etc., all belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Crisp Customer Messaging Platform
Top Industries
- Computer & Network Security
- Information Technology and Services
- Internet
Popular in
- Small Business
- Enterprise
- Mid Market
Crisp Customer Messaging Platform is popular in Computer & Network Security, Information Technology And Services, and Internet and is widely used by Small Business, Enterprise, and Mid Market.
Comprehensive Insights on Crisp Customer Messaging Platform Use Cases
What makes Crisp Customer Messaging Platform ideal for Helpdesk Management?
How does Crisp Customer Messaging Platform facilitate Engagement Management?
How does Crisp Customer Messaging Platform address your Knowledge Management Challenges?
24+ more Business Use Cases
38 buyers and buying teams have used Cuspera to assess how well Crisp Customer Messaging Platform solved their Live Chat needs. Cuspera uses 1066 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.
Video
What is Crisp ?
Frequently Asked Questions(FAQ)
for Crisp Customer Messaging Platform
What is Crisp Customer Messaging Platform?
Crisp Customer Messaging Platform is a multichannel customer messaging platform that unifies external and internal communication into one inbox. It helps to increase sales and revenue and improve internal communications.
Crisp is an online chat service that enables website visitors to communicate directly with service representatives through various social media platforms.
Some of the features used by Crisp platform that helps to communicate with the customers include engaging website visitor using live chat, improve leads and customers knowledge, build automated conversation, boost the campaigns by sending email and in-app messages, connect Crisp to favorite apps and many more.
What is Crisp Customer Messaging Platform used for?
What are the top features of Crisp Customer Messaging Platform?
Who uses Crisp Customer Messaging Platform?
What are Crisp Customer Messaging Platform alternatives?
Where is Crisp Customer Messaging Platform located?
Peers used Crisp Customer Messaging Platform for helpdesk management and engagement management
Crisp Customer Messaging Platform Competitors
Crisp Customer Messaging Platform Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (28) |
| Analytics | Read Reviews (35) |
| Custom Reports | Read Reviews (92) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (28) |
| Analytics | Read Reviews (35) |
| Custom Reports | Read Reviews (92) |
Crisp Customer Messaging Platform Integrations
Crisp Customer Messaging Platform integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Crisp Customer Messaging Platform
Software Failure Risk Guidance
?for Crisp Customer Messaging Platform
Overall Risk Meter
Top Failure Risks for Crisp Customer Messaging Platform
Crisp Profile
Company Name
Crisp
Company Website
https://crisp.chat/en/HQ Location
Amsterdam, Noord-Holland, The Netherlands
Employees
NA
Social
Financials
NA
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