Gong Overview
Gong captures customer interactions and delivers scalable insights. Teams are empowered to make data-driven decisions.
Use Cases
Customers recommend Sales Call Management, Call Coaching, Deal Analytics & Insights, as the business use cases that they have been most satisfied with while using Gong.
Business Priorities
Increase Sales & Revenue and Achieve Consistent Sales Process are the most popular business priorities that customers and associates have achieved using Gong.
Gong Use-Cases and Business Priorities: Customer Satisfaction Data
Gong works with different mediums / channels such as Phone Calls.
Gong's features include Recording, Voice Transcription, Alerts: Popups & Notifications, etc. and Gong support capabilities include Email Support, Chat Support, Phone Support, etc. also Gong analytics capabilities include Analytics, and Custom Reports.
Reviews
"Leading Organizations Leverage Gong In The Field, BlueCat networks selected Gong to get more visibility into their deals and improve their forecasting. Once the field saw what Gong could do they had to have it." - Jason Van Ravenswaay
Gong, Salesken, Firefiles.ai, Jiminny, CallRail, etc., all belong to a category of solutions that help Conversation Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Gong
Top Industries
- Computer Software
- Internet
- Information Technology and Services
Popular in
- Mid Market
- Enterprise
- Small Business
Gong is popular in Computer Software, Internet, and Information Technology And Services and is widely used by Mid Market, Enterprise, and Small Business.
Comprehensive Insights on Gong Use Cases
Why is Gong the best choice for Sales Call Management?
What benefits does Gong offer for Call Coaching?
How does Gong facilitate Deal Analytics & Insights?
How does Gong address your Sales Rep Engagement Challenges?
What makes Gong ideal for Onboarding?
55+ more Business Use Cases
87 buyers and buying teams have used Cuspera to assess how well Gong solved their Conversation Intelligence needs. Cuspera uses 23878 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversation Intelligence needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Leading Organizations Leverage Gong In The Field, BlueCat networks selected Gong to get more visibility into their deals and improve their forecasting. Once the field saw what Gong could do they had to have it. Testimonial By Jason Van Ravenswaay |
|
|
The best thing about Gong is that I can help coach my colleagues and reps when I'm on the go, commuting to and from work, or when I get a few minutes during the day. So I'm able to be always on. Testimonial By Natalie Lebow |
|
|
Most sales leaders have a host of reps performing below quota (and let's face it - that's the majority of sales reps in the world). With Gong, we were able to raise our average,' shifting quota attainment across the team up a few notches. Testimonial By Zach Taylor |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Jason Van Ravenswaay Head Of Global Sales Operations Bluecat Networks |
Leading Organizations Leverage Gong In The Field, BlueCat networks selected Gong to get more visibility into their deals and improve their forecasting. Once the field saw what Gong could do they had to have it. Testimonial By Jason Van Ravenswaay |
|
Natalie Lebow Sales Productivity Manager Greenhouse Software |
The best thing about Gong is that I can help coach my colleagues and reps when I'm on the go, commuting to and from work, or when I get a few minutes during the day. So I'm able to be always on. Testimonial By Natalie Lebow |
|
Zach Taylor VP Sales Ambassador |
Most sales leaders have a host of reps performing below quota (and let's face it - that's the majority of sales reps in the world). With Gong, we were able to raise our average,' shifting quota attainment across the team up a few notches. Testimonial By Zach Taylor |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Computer Software
|
Computer Software |
Case Study TaxJarRead More |
Internet
|
Internet |
Case Study DriftRead More |
|
NA |
CASE STUDY Corporate TravelerRead More |
Video
Global capital market research firm PitchBook is 10x more efficient with Gong
Frequently Asked Questions(FAQ)
for Gong
What is Gong?
Gong is a revenue intelligence platform that sales managers use to coach their sales reps.
It gives sales managers direct visibility into sales conversations to help them get direct feedback on pricing, messaging, product rollouts etc. Insights into sales conversations help to identify best practices, scale them across sales teams and thus reduce ramp up times for new hires. They also help to improve quota attainment and thus directly contribute to topline.
Gong has integrations with all major web / video conferencing software. It can directly join your meetings and record your conversations. It uses AI to transcribe your calls and identifies coachable moments for upsell, cross-sell etc.
What is Gong used for?
What are the top features of Gong?
Who uses Gong?
What are Gong alternatives?
Where is Gong located?
Peers used Gong for sales call management and call coaching
Gong Competitors
Gong Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (729) |
| Analytics | Read Reviews (1013) |
| Custom Reports | Read Reviews (682) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (729) |
| Analytics | Read Reviews (1013) |
| Custom Reports | Read Reviews (682) |
Gong Integrations
Gong integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Gong
Software Failure Risk Guidance
?for Gong
Overall Risk Meter
Top Failure Risks for Gong
Gong.io Inc News
Gong earns silver Stevie Award for Best Use of Technology in Sales, 2025
Gong received a silver Stevie Award for "Best Use of Technology in Sales, 2025," highlighting its leadership in revenue intelligence through its Revenue AI Platform.
Gong Revenue AI Platform Named a Winner in 2025 BIG Innovation Awards
Gong's Revenue AI Platform won the 2025 BIG Innovation Award for Business Services, recognized for driving innovation and achieving business success through AI insights and actions.
Gong Named a Winner inInfoWorlds Technology of the Year Awards for AI and Machine Learning Applications
Gong won InfoWorld's Technology of the Year Award for its AI and Machine Learning applications, recognized for enhancing productivity, revenue growth, and worker satisfaction with its Revenue AI platform.
Gong.io Inc Feeds
Sales engagement that establishes trust: How we use Gong Engage at Gong
Gong.io uses Gong Engage to enhance sales engagement, boost win rates, and increase revenue per representative by building trust and standing out in competitive markets.
BELONG@GONG: Our FY24 Update on Diversity, Equity, Inclusion, and Belonging
The post BELONG@GONG: Our FY24 Update on Diversity, Equity, Inclusion, and Belonging appeared first on Gong.
Forrester report shows the benefits of revenue tech stack consolidation
The post Forrester report shows the benefits of revenue tech stack consolidation appeared first on Gong.
Gong.io Inc Profile
HQ Location
814 Mission St, Floor 4 San Francisco, CA 94103
Employees
101-250
Social
Financials
SERIES E
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