Kaseya BMS Overview

Kaseya BMS is an advanced IT business management solution designed for IT professionals. It effectively manages projects, time, expenses, billing, finance, inventory, CRM, and service desk tasks.

Use Cases

Customers recommend Event Management, Workflow Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Kaseya BMS.

Other use cases:

  • Contract Management
  • Proposal & Quote Management
  • Customer Feedback Management
  • Billing And Invoice Management
  • Competitive Intelligence
  • Social Media Analytics
  • Generation Of New Leads
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Kaseya BMS.

Other priorities:

  • Increase Sales & Revenue
  • Scale Best Practices
  • Build Brand Awareness
  • Improve Efficiency
  • Launch New Products
  • Grow Market Share
  • Improve Visibility
See all business priorities See less business priorities

Kaseya BMS Use-Cases and Business Priorities: Customer Satisfaction Data

Kaseya BMS works with different mediums / channels such as Offline. and On Premises.

Kaseya BMS's features include Ticketing, Alerts: Popups & Notifications, Dashboard, etc. and Kaseya BMS support capabilities include 24/7 Support, AI Powered, Phone Support, etc. also Kaseya BMS analytics capabilities include Analytics, and Custom Reports.

Reviews

"...We implemented this as an on-premise solution and it worked very well to service and support our service desk in their daily support needs...." Peer review by Oliver Loquens

Kaseya BMS, Prism PPM (formerly WorkOtter), TeamGantt, ClickUp, MeisterTask, etc., all belong to a category of solutions that help Project Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Kaseya BMS

Top Industries

  • Information Technology and Services
  • Computer & Network Security
  • Computer Software

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Kaseya BMS is popular in Information Technology And Services, Computer & Network Security, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.

Kaseya BMS Customer wins, Customer success stories, Case studies

How can Kaseya BMS enhance your Event Management process?

What makes Kaseya BMS ideal for Workflow Management?

How does Kaseya BMS address your Helpdesk Management Challenges?

What solutions does Kaseya BMS provide for Contract Management?

11 buyers and buying teams have used Cuspera to assess how well Kaseya BMS solved their Project Management needs. Cuspera uses 817 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Project Management needs.

Affinity Technology Partners - Information Technology And Services

Kaseya 365 helped Affinity Technology Partners, a managed service provider, solve problems with disconnected IT tools and rising costs. Before Kaseya, the team struggled with manual work and scattere...d billing. After switching to Kaseya 365, they reduced IT workload and saved time with instant system access and seamless ticket handling. The platform also made their company acquisition easier by aligning operations and speeding up due diligence. Kaseya 365 supported their growth and improved how they worked with clients.

Read more →

Bacheler Technologies - Information Technology And Services

Kaseya 365 Endpoint helped Bacheler Technologies simplify their IT operations. The company struggled with too many tools and vendors, which hurt efficiency and work-life balance. By switching to Kase...ya 365 Endpoint, they unified monitoring, backup, security, and reporting in one platform. This made support faster and team management easier. Employees now save time and enjoy better quality of life.

Read more →

Cambium Data - Information Technology And Services

Kaseya helped Cambium Data, an MSP in Omaha, Nebraska, overcome growth challenges caused by a lack of a structured sales process. Cambium Data struggled with inefficient tools and limited scalability... using their previous stack. After switching to Kaseya's IT Complete platform, they gained an integrated solution that improved efficiency and supported their expansion. The company credits Kaseya for enabling a true go-to-market strategy and fueling their growth potential.

Read more →

CST Group Inc. - Information Technology And Services

VSA 10 from Kaseya helped CST Group Inc. automate IT operations. CST Group Inc. is a managed service provider serving government agencies and businesses. They needed to improve compliance and efficie...ncy while expanding their client base. VSA 10 enabled them to automate workflows and monitor compliance. The COO said efficiency could increase by at least 75% with automation. CST Group Inc. also uses Spanning for backup and IT Glue for documentation.

Read more →

Ergon Consulting Group - Information Technology And Services

Kaseya IT Complete helped Ergon Consulting Group recover from a 55% revenue loss after losing its largest client. The company replaced a mix of disconnected tools with Kaseya’s unified platform, incl...uding Datto RMM, Autotask, IT Glue, Dark Web ID, RocketCyber, and Datto EDR. This change improved workflow integration and team efficiency. Ergon saw higher profits and a scalable future. The personal support from Kaseya and access to marketing funds also boosted Ergon’s growth.

Read more →

GoCloud - Information Technology And Services

Kaseya’s IT Complete platform helped GoCloud move from manual processes to automated, integrated IT management. GoCloud faced slow cloud adoption and struggled with inefficient tools. Switching from ...ConnectWise to Kaseya’s Autotask and Datto RMM tools saved hours each week. The new system improved efficiency and enabled GoCloud to deliver better services. GoCloud now supports more customers and offers advanced IT solutions.

Read more →

Frequently Asked Questions(FAQ)

for Kaseya BMS

What is Kaseya BMS used for?

Kaseya BMS is a Project Management Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Event Management, Workflow Management and Helpdesk Management .

What are the top features of Kaseya BMS?

Ticketing, Alerts: popups & Notifications and Dashboard are some of the top features of Kaseya BMS.

Who uses Kaseya BMS?

Kaseya BMS is used by Information Technology And Services, Computer & Network Security and Computer Software among other industries.

What are Kaseya BMS alternatives?

Prism PPM (Formerly WorkOtter), TeamGantt, ClickUp and MeisterTask are popular alternatives for Kaseya BMS.

Where is Kaseya BMS located?

Kaseya BMS is headquartered at 26 W 17th St, 9th Floor, New York, NY 10011.
lightning

Peers used Kaseya BMS for event management and workflow management

Kaseya BMS Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.56/5 ★

Read Reviews (5)
Analytics

3.97/5 ★

Read Reviews (28)
Custom Reports

3.51/5 ★

Read Reviews (84)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.56/5 ★

Read Reviews (5)
Analytics

3.97/5 ★

Read Reviews (28)
Custom Reports

3.51/5 ★

Read Reviews (84)

Kaseya BMS Integrations

Kaseya BMS integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

3.72/5 ★

Read Reviews (47)
Data Import

3.16/5 ★

Read Reviews (49)

Software Failure Risk Guidance

?

for Kaseya BMS

Overall Risk Meter

Low Medium High

Top Failure Risks for Kaseya BMS

Kaseya US, LLC News

M&A

Kaseya Buys Inky to Expand Email Threat Detection for MSPs

Kaseya has acquired Inky, an email security provider, to enhance its email threat detection capabilities for managed service providers (MSPs). This acquisition allows Inky to integrate with Kaseya's platform, providing broader data access for improved phishing defense. The move aligns with Kaseya's API-first strategy, facilitating seamless data-sharing across tools and expanding Inky's reach through Kaseya's distribution network.

Company

Kaseya ramps up support to help MSPs return to profitability

Kaseya is enhancing support for managed service providers (MSPs) to improve their profitability. The company aims to reduce MSPs' total cost of ownership and strengthen security. New CTO Pratik Wadher will focus on AI and cloud-native platforms, while CRO Anthony Anzevino will develop support models. Kaseya's report highlights cyber threats as a major concern for MSPs, emphasizing the need for a client-first approach and strategic alignment with AI advancements.

Executive

Kaseya CEO: New CRO, CTO To Drive Next Phase Of AI-Led Growth

Kaseya has appointed Anthony Anzevino as Chief Revenue Officer and Pratik Wadher as Chief Technology Officer. These strategic hires aim to drive AI-led growth and innovation under CEO Rania Succar's leadership. Anzevino will focus on global sales and client partnerships, while Wadher will lead the development of Kaseya's AI-powered platform to enhance automation and security for managed service providers and small to midsize businesses.

Executive

Kaseya Adds New Chief Revenue Officer and Chief Technology Officer

Kaseya has appointed Anthony Anzevino as Chief Revenue Officer and Pratik Wadher as Chief Technology Officer. Anzevino will focus on aligning sales and customer success, while Wadher will advance Kaseya's AI-driven platform. These executive changes aim to accelerate growth and innovation in IT management and cybersecurity.

Kaseya US, LLC Profile

Company Name

Kaseya US, LLC

Company Website

https://www.kaseya.com/

HQ Location

26 W 17th St, 9th Floor, New York, NY 10011

Social