Kaseya BMS Overview

Kaseya BMS is an advanced IT business management solution designed for IT professionals. It effectively manages projects, time, expenses, billing, finance, inventory, CRM, and service desk tasks.

Use Cases

Customers recommend Event Management, Workflow Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Kaseya BMS.

Other use cases:

  • Contract Management
  • Proposal & Quote Management
  • Customer Feedback Management
  • Billing And Invoice Management
  • Competitive Intelligence
  • Social Media Analytics
  • Generation Of New Leads
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Kaseya BMS.

Other priorities:

  • Increase Sales & Revenue
  • Scale Best Practices
  • Build Brand Awareness
  • Improve Efficiency
  • Launch New Products
  • Grow Market Share
  • Improve Visibility
See all business priorities See less business priorities

Kaseya BMS Use-Cases and Business Priorities: Customer Satisfaction Data

Kaseya BMS works with different mediums / channels such as Offline. and On Premises.

Kaseya BMS's features include Ticketing, Alerts: Popups & Notifications, Dashboard, etc. and Kaseya BMS support capabilities include 24/7 Support, AI Powered, Phone Support, etc. also Kaseya BMS analytics capabilities include Analytics, and Custom Reports.

Reviews

"...BMS saves us time and money when it comes to our workflows and processes...." Peer review by Kyle T, Managing Partner, Director of Service, Information Technology and Services

Kaseya BMS, Prism PPM (formerly WorkOtter), TeamGantt, ClickUp, MeisterTask, etc., all belong to a category of solutions that help Project Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Kaseya BMS

Top Industries

  • Information Technology and Services
  • Computer & Network Security
  • Computer Software

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Kaseya BMS is popular in Information Technology And Services, Computer & Network Security, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Kaseya BMS Use Cases

What benefits does Kaseya BMS offer for Event Management?

How does Kaseya BMS facilitate Workflow Management?

How efficiently Does Kaseya BMS manage your Helpdesk Management?

What solutions does Kaseya BMS provide for Contract Management?

22+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Kaseya BMS solved their Project Management needs. Cuspera uses 817 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Project Management needs.

Case Studies

Information Technology and Services

CASE STUDY Solulan

Kaseya’s IT operations and security suite helped Solulan, a Montreal-based MSP, overcome IT talent shortages and improve efficiency. Solulan used Kaseya’s IT Complete Platform, including IT Glue and ...Network Glue, to streamline workflows and boost technician productivity. The company achieved compliance with CyberSecure Canada and Law 25, enhancing its cybersecurity services for SMBs. Solulan’s partnership with Kaseya enabled them to offer new IT products quickly and maintain a competitive edge in the Canadian market.

Read more →
Information Technology and Services

CASE STUDY Two River Technology Group, LLC

Kaseya IT Complete helped Two River Technology Group, LLC fix their outdated and unscalable IT tools. They replaced over seven vendors with one integrated platform, including Datto RMM, SaaS Protecti...on, and Endpoint Backup. This change cut tool costs by 28% and saved many manual labor hours each month. Billing became easier and profits went up. Two River also joined a pilot for Kaseya 365, showing their commitment to new IT and security solutions.

Read more →
Information Technology and Services

CASE STUDY Systemhaus for You

Kaseya VSA helps Systemhaus for You deliver top IT and security services. The MSP uses VSA and other Kaseya tools like BMS, IT Glue, and Spanning Backup to automate workflows and manage client IT sys...tems. Automation in VSA makes it easy for new technicians to work fast and accurately. Systemhaus saves time and money by using integrated Kaseya solutions. The tools help with quick onboarding and give a full view of client environments for better decisions.

Read more →
Information Technology and Services

CASE STUDY Stepping Forward Technology

Kaseya solutions helped Stepping Forward Technology support their client, Advantage Manufacturing, in meeting CMMC certification requirements. Stepping Forward, a managed service provider, used Kasey...a tools to guide their client through unclear and evolving compliance processes. The team configured policy suites and demonstrated compliance using Kaseya. As a result, Advantage Manufacturing is now ready for its CMMC audit and can continue serving aerospace and defense clients. Stepping Forward credits their team-first culture and Kaseya's support for delivering reliable, proactive IT and cybersecurity services.

Read more →
Information Technology and Services

CASE STUDY Tekie Geek

Kaseya BMS helped Tekie Geek, a managed service provider, simplify their operations. Before using Kaseya BMS, Tekie Geek struggled with a slow and complex ConnectWise setup. The switch to Kaseya BMS ...made their service desk easier to manage. This allowed Tekie Geek to focus more on supporting their customers. The transition process was smooth, according to their president, Mike Bloomfield.

Read more →
Information Technology and Services

CASE STUDY Xonicwave

Kaseya’s IT Complete platform helped Xonicwave, a managed service provider, cut tool costs by 32%. Xonicwave faced vendor fatigue and outdated tools from using 12 different vendors. The ProfitFuel ex...ercise showed they could save over 30% on tool costs. Xonicwave switched to Kaseya, implementing 18 solutions in 90 days. They used the savings to expand services, including monthly pen testing for clients.

Read more →

Frequently Asked Questions(FAQ)

for Kaseya BMS

What is Kaseya BMS used for?

Kaseya BMS is a Project Management Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Event Management, Workflow Management and Helpdesk Management .

What are the top features of Kaseya BMS?

Ticketing, Alerts: popups & Notifications and Dashboard are some of the top features of Kaseya BMS.

Who uses Kaseya BMS?

Kaseya BMS is used by Information Technology And Services, Computer & Network Security and Computer Software among other industries.

What are Kaseya BMS alternatives?

Prism PPM (Formerly WorkOtter), TeamGantt, ClickUp and MeisterTask are popular alternatives for Kaseya BMS.

Where is Kaseya BMS located?

Kaseya BMS is headquartered at 26 W 17th St, 9th Floor, New York, NY 10011.
lightning

Peers used Kaseya BMS for event management and workflow management

Kaseya BMS Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.56/5 ★

Read Reviews (5)
Analytics

3.97/5 ★

Read Reviews (28)
Custom Reports

3.51/5 ★

Read Reviews (84)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.56/5 ★

Read Reviews (5)
Analytics

3.97/5 ★

Read Reviews (28)
Custom Reports

3.51/5 ★

Read Reviews (84)

Kaseya BMS Integrations

Kaseya BMS integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

3.72/5 ★

Read Reviews (47)
Data Import

3.16/5 ★

Read Reviews (49)

Exclaimer Email Signature Manager

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Cronofy Calendar

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

QuoteWerks

4.39 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Kaseya BMS

Overall Risk Meter

Low Medium High

Top Failure Risks for Kaseya BMS

Kaseya US, LLC News

Product

Kaseya brings innovation to DattoCon Europe - Kaseya

Kaseya unveiled several innovations at DattoCon Europe, including the Kaseya 365 Ops platform, which enhances operational efficiency with AI, saving customers significant time. New offerings include the Kaseya SIEM for improved threat detection, free-to-use Datto backup hardware, and the Datto ALTO 5 model. The BCDR Fast Track Program offers cost-effective solutions for new partners. These developments aim to bolster Kaseya's IT management and cybersecurity capabilities.

Read more →
Partnership

Kaseya Extends Community Investment with Addition of Technology Marketing Toolkit - Kaseya

Kaseya has expanded its community investment by integrating Technology Marketing Toolkit (TMT) into its operations. This move enhances Kaseya's offerings for MSPs by providing access to TMT's marketing and sales resources, peer groups, and business coaching. TMT members will also join Kaseya's community, facilitating collaboration and innovation among IT professionals. Robin Robins, TMT's founder, will take on a strategic advisory role to further support community growth.

Read more →
Product

Kaseya launches AI-powered workflows within VSA 10 - Kaseya

Kaseya has introduced AI-powered workflows in its VSA 10 platform, enhancing workflow success rates to 96%. The new feature, Cooper Copilot, uses generative AI to automate tasks without requiring scripting knowledge, improving efficiency and reducing errors. This innovation allows IT professionals to focus on strategic initiatives, benefiting service desk operations and client experiences.

Read more →
Executive

Kaseya appoints Rania Succar as new CEO

Kaseya named Rania Succar as its new chief executive officer, signaling a leadership change at the IT management software provider. Succar brings experience from previous executive roles in the technology sector and will focus on driving Kaseyas global growth and product innovation.

Read more →

Kaseya US, LLC Profile

Company Name

Kaseya US, LLC

Company Website

https://www.kaseya.com/

HQ Location

26 W 17th St, 9th Floor, New York, NY 10011

Social

Facebook Linkedin Twitter