Livezilla Customer Support Overview
LiveZilla is a Customer Support Software that provides live chats, real-time visitor monitoring, and a ticket system integrating emails and social media messages. It enhances customer service efficiency and helps turn visitors into customers.
Use Cases
Customers recommend Helpdesk Management, Communication Management, Contact List Management, as the business use cases that they have been most satisfied with while using Livezilla Customer Support.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Livezilla Customer Support.
Livezilla Customer Support Use-Cases and Business Priorities: Customer Satisfaction Data
Livezilla Customer Support works with different mediums / channels such as Social Media. Chat. Website etc.
Livezilla Customer Support's features include Ticketing, Personalization, Alerts: Popups & Notifications, etc. and Livezilla Customer Support support capabilities include Chat Support, Email Support, Phone Support, etc. also Livezilla Customer Support analytics capabilities include Analytics, and Custom Reports.
Reviews
"...The organization of the requests of our clients is an important point for our company, due to the nature of our company the contact with our clients is vital and thanks to the implementation of livezilla in some sectors of the company the time of wait and therefore can be attended to much more public in less time...." Peer review by Brendan S, Customer Support Professional, Internet
Livezilla Customer Support, Clickdesk, Tawk.to, Pure Chat, HappyFox Live Chat, etc., all belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Livezilla Customer Support
Top Industries
- Internet
- Information Technology and Services
- Telecommunications
Popular in
- Small Business
- Mid Market
- Enterprise
Livezilla Customer Support is popular in Internet, Information Technology And Services, and Telecommunications and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Livezilla Customer Support Use Cases
What Are the key features of Livezilla Customer Support for Helpdesk Management?
How does Livezilla Customer Support facilitate Communication Management?
How can Livezilla Customer Support enhance your Contact List Management process?
How does Livezilla Customer Support facilitate Engagement Management?
How can Livezilla Customer Support enhance your Sales Document Management process?
22+ more Business Use Cases
31 buyers and buying teams have used Cuspera to assess how well Livezilla Customer Support solved their Live Chat needs. Cuspera uses 2633 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.
Frequently Asked Questions(FAQ)
for Livezilla Customer Support
What is Livezilla Customer Support?
LiveZilla is a Customer Support Software. It provides Live chats and also monitors website visitors in real-time. It helps to grow sales and revenue and turn visitors into customers.
LiveZilla includes a live chat software with multi-website support, visitor monitoring and a help desk system which not only integrates emails that are received from customers but also messages from Twitter and Facebook into the ticket system.
LiveZilla is the perfect contact platform even when offline, website visitors can leave message seeking for help. The live chats help to get in touch with the visitors instantly. Its integrated real-time visitor monitoring feature enables to see instantly, who's visiting the website. LiveZilla provides customer service and improves customer support efficiency by providing the staff with the tools needed to provide effective support.
What is Livezilla Customer Support used for?
What are the top features of Livezilla Customer Support?
Who uses Livezilla Customer Support?
What are Livezilla Customer Support alternatives?
Where is Livezilla Customer Support located?
Peers used Livezilla Customer Support for helpdesk management and communication management
Livezilla Customer Support Competitors
Livezilla Customer Support Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (11) |
| Custom Reports | Read Reviews (143) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (11) |
| Custom Reports | Read Reviews (143) |
Software Failure Risk Guidance
?for Livezilla Customer Support
Overall Risk Meter
Top Failure Risks for Livezilla Customer Support
Livezilla Profile
HQ Location
Ekkehardstraße 10, 78224 Singen
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