Natterbox Overview
Natterbox, the AI-powered contact center solution for Salesforce-first companies, offers seamless voice integration and automated data capture. Trusted by top brands, it also provides advanced analytics and Microsoft Teams integration.
Use Cases
Customers recommend Call Recording, Contact List Management, Engagement Management, as the business use cases that they have been most satisfied with while using Natterbox.
Business Priorities
Acquire Customers and Improve ROI are the most popular business priorities that customers and associates have achieved using Natterbox.
Natterbox Use-Cases and Business Priorities: Customer Satisfaction Data
Natterbox works with different mediums / channels such as Phone Calls. Offline. Point Of Sale etc.
Natterbox's features include Recording, Personalization, Capture Information, etc. and Natterbox support capabilities include 24/7 Support, AI Powered, Phone Support, etc. also Natterbox analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Without it you cannot have a single view of the customer or have effective customer engagement...." Peer review by Global Online Travel Company, Global Online Travel Company
Natterbox, Exotel, OpenText Qfiniti, Callminer Eureka, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Natterbox
Top Industries
- Information Technology and Services
- Hospitality
Popular in
- Small Business
- Mid Market
Natterbox is popular in Information Technology And Services, and Hospitality, and is widely used by Small Business, and Mid Market,
Comprehensive Insights on Natterbox Use Cases
What Are the key features of Natterbox for Call Recording?
What makes Natterbox ideal for Contact List Management?
What Are the key features of Natterbox for Engagement Management?
How efficiently Does Natterbox manage your Coaching?
How does Natterbox facilitate Helpdesk Management?
14+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Natterbox solved their Contact Center Software needs. Cuspera uses 610 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Frequently Asked Questions(FAQ)
for Natterbox
What is Natterbox used for?
What are the top features of Natterbox?
Who uses Natterbox?
What are Natterbox alternatives?
Where is Natterbox located?
Natterbox Competitors
Natterbox Features
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FEATURE | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (11) |
Analytics | Read Reviews (23) |
Custom Reports | Read Reviews (35) |
CAPABILITIES | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (11) |
Analytics | Read Reviews (23) |
Custom Reports | Read Reviews (35) |
Software Failure Risk Guidance
?for Natterbox
Overall Risk Meter
Top Failure Risks for Natterbox
Natterbox News
Natterbox Revolutionizes Customer Engagement with New AI - Powered Omnichannel Digital Solution
Natterbox introduces a new AI-powered omnichannel digital solution to enhance customer engagement.
Natterbox Expands AI Product Suite with AI Assist, Revolutionizing Post-Call Automation - cnhinews.com
Natterbox has introduced AI Assist, enhancing its AI product suite to improve post-call automation.
Natterbox Launches AI Call Coaching, Harnessing Generative AI to Transform Every Call into a Coaching Opportunity - PR Newswire
Natterbox introduces AI Call Coaching, using generative AI to turn every call into a coaching chance.
Natterbox Profile
Company Name
Natterbox
Company Website
https://www.natterbox.com/HQ Location
12-16 Addiscombe Road, London, GB
Employees
51-100
Social
Financials
SERIES A