Nimble CRM Overview
Nimble addresses the challenge of managing extensive business relationships efficiently by integrating social CRM capabilities. It streamlines contact management and engagement across platforms, ensuring that interactions are organized and easily accessible from any digital touchpoint, including email and the web. This results in reduced prospecting and lead generation time, enhancing productivity for both individuals and business teams. Nimble also supports scalable email marketing strategies, facilitating growth through improved customer engagement. Recognized as a G2 Crowd Market Leader, Nimble’s user-friendly interface and top-rated features make it an ideal CRM solution for small businesses aiming to maintain strong relationships and drive company growth.
Use Cases
Customers recommend Contact List Management, Engagement Management, Communication Management, as the business use cases that they have been most satisfied with while using Nimble CRM.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Nimble CRM.
Nimble CRM Use-Cases and Business Priorities: Customer Satisfaction Data
Nimble CRM works with different mediums / channels such as Social Media. and E-Mail.
Nimble CRM's features include Personalization, Recording, Widgets, etc. and Nimble CRM support capabilities include AI Powered, Email Support, Phone Support, etc. also Nimble CRM analytics capabilities include Analytics, and Custom Reports.
Reviews
"Since we are using Nimble to manage relationships with our prospects and customers for two divisions of our customers, we’ve been heavily utilizing custom fields in Nimble. We created custom tabs and custom fields for each division. Our sales team w...as able to create saved segments for our customers in various locations for easy access. We like that saved segments are dynamic so we don’t have to manually update them. Every time a new customer matches the saved search criteria, they are automatically added to the segment." - Tara Mohajeri
Peer review evidence (same sources as the product rating summary)
"...Nimble is a full featured contact management solution that does a nice job of pulling in enriching data from social profiles. ...." Peer review by Todd G., Managing Partner
"...The email tracking system allows me to follow up and engage with my clients...." Peer review by Linda N, Design Director, Apparel & Fashion
"...Nimble also tracks Tweets in a similar fashion to tracking emails and this adds a social dimension to Contact records...." Peer review by Thomas Olesen, Consultant, mylocal.org.uk
Nimble CRM, Medallia Concierge, Tawk.to, Hubspot Sales Hub, InStream, etc., all belong to a category of solutions that help Social CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Nimble-CRM helps build relationships from your inbox to across the web. It can be tried for free without a credit card.
Popular Business Setting
for Nimble CRM
Top Industries
- Marketing and Advertising
- Information Technology and Services
- Computer Software
Popular in
- Small Business
- Mid Market
- Enterprise
Nimble CRM is popular in Marketing And Advertising, Information Technology And Services, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.
Nimble CRM Customer wins, Customer success stories, Case studies
What benefits does Nimble CRM offer for Contact List Management?
How does Nimble CRM address your Engagement Management Challenges?
Why is Nimble CRM the best choice for Communication Management?
Why is Nimble CRM the best choice for Relationship Management?
38 buyers and buying teams have used Cuspera to assess how well Nimble CRM solved their Social CRM needs. Cuspera uses 13253 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social CRM needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Since we are using Nimble to manage relationships with our prospects and customers for two divisions of our customers, we’ve been heavily utilizing custom fields in Nimble. We created custom tabs and custom fields for each division. Our sales team was able to create saved segments for our customers... in various locations for easy access. We like that saved segments are dynamic so we don’t have to manually update them. Every time a new customer matches the saved search criteria, they are automatically added to the segment. |
|
The Nimble Prospecting tool, the app. I can simply, without going into Nimble, right from a webpage, right from LinkedIn, I can completely fill out somebody’s profile. Testimonial By Larry Levine |
|
The Nimble and Microsoft 365 (formerly known as Office 365) pairing saves us time and money, which is very important to me. We are a fast-growing small business and a lean startup, so anything I can do to save the time on inputting data and focus more on selling is a big win for the company. Testimonial By Brooke B. Sellas |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Tara Mohajeri Senior Vice President StateCraft |
Since we are using Nimble to manage relationships with our prospects and customers for two divisions of our customers, we’ve been heavily utilizing custom fields in Nimble. We created custom tabs and custom fields for each division. Our sales team was able to create saved segments for our customers... in various locations for easy access. We like that saved segments are dynamic so we don’t have to manually update them. Every time a new customer matches the saved search criteria, they are automatically added to the segment. |
|
Larry Levine Author Selling from the Heart |
The Nimble Prospecting tool, the app. I can simply, without going into Nimble, right from a webpage, right from LinkedIn, I can completely fill out somebody’s profile. Testimonial By Larry Levine |
|
Brooke B. Sellas CEO B Squared Media |
The Nimble and Microsoft 365 (formerly known as Office 365) pairing saves us time and money, which is very important to me. We are a fast-growing small business and a lean startup, so anything I can do to save the time on inputting data and focus more on selling is a big win for the company. Testimonial By Brooke B. Sellas |
Nimble Onboarding using Sales & CRM Template
Frequently Asked Questions (FAQ)
What buyers ask before choosing Nimble CRM
What is Nimble CRM?
Nimble CRM is a Salesforce automation and customer relationship management (CRM) solution designed for Office 365 and G Suite Teams. The solution automatically populates customer profiles and interaction histories from contact lists, email conversations and social media activity on platforms like LinkedIn.
In addition to contact and pipeline management features such as deal tracking, task management, and alerts, Nimble also includes integrated social listening to keep customer profiles updated. This allows businesses to keep track of mentions, follow or engage with contacts, and even track celebrating milestones like birthdays. The tool also offers email widgets that allows users to view contextual detail on contacts’ Nimble profiles from outside the system.
The platform provides a comprehensive view of to-dos, key deals and engagement opportunities. It uses “Rules Engine” to learn from user behavior and prioritize social signals to predict most relevant contacts and opportunities.
What is Nimble CRM used for?
What are the top features of Nimble CRM?
Who uses Nimble CRM?
What are Nimble CRM alternatives?
Where is Nimble CRM located?
Peers used Nimble CRM for contact list management and engagement management
Nimble CRM Competitors
Nimble CRM Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (50) |
| Analytics | Read Reviews (464) |
| Custom Reports | Read Reviews (1045) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (50) |
| Analytics | Read Reviews (464) |
| Custom Reports | Read Reviews (1045) |
Nimble CRM Integrations
Nimble CRM integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Nimble CRM
Software Failure Risk Guidance
?for Nimble CRM
Overall Risk Meter
Top Failure Risks for Nimble CRM
Nimble News
Nimble CRM Adds Web Chat, Closing the Loop from Website Visitor to Customer Relationship
Nimble has launched Web Chat, a new feature that integrates with its CRM to enable real-time conversations with website visitors. This feature automatically creates CRM contacts and logs interactions, enhancing customer engagement and sales automation. Web Chat is bundled with Web Forms for $12 per month per company, offering a unified platform for inbound capture and engagement.
Swoop Acquires Nimble, Adding Prescription Fulfillment and Pharmacy ...
Swoop has acquired Nimble, a prescription management platform, enhancing its healthcare engagement capabilities. This acquisition allows Swoop to integrate prescription fulfillment into its ecosystem, improving patient outcomes and pharmacy connectivity. Nimble's platform supports 16 million patients across the U.S., facilitating seamless prescription management and adherence.
Nimble CRM Adds Web Chat, Closing the Loop from Website Visitor to ...
Nimble CRM has introduced a new web chat feature, enhancing its capability to engage website visitors and streamline customer interactions. This addition aims to improve user experience by facilitating seamless communication from initial contact to conversion.
Nimble Is Now the Engagement Platform for the Whole Company
Nimble has transformed into a comprehensive engagement platform for relationship-driven professionals, enhancing its CRM capabilities with new features like Web Chat and AI-driven tools. The platform now supports inbound and outbound engagement, offering tools such as Group Messages, Email Sequences, and AI Email Templates. Nimble's unified contact record enables seamless collaboration across teams, providing a cost-effective alternative to enterprise solutions like HubSpot and Salesforce.
Nimble Profile
HQ Location
3122 Santa Monica Boulevard Santa Monica, CA 90404
Employees
11-50
Social
Financials
SERIES A
How can Nimble CRM enhance your Social Media Management process?