Nimble CRM: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Nimble CRM
Brand: Nimble CRM
Rating: 4.45 (13253 reviews)

4.45 5

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(13253)

Nimble CRM | CRM Software To Grow Your Business

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Nimble CRM Overview

Nimble-CRM helps build relationships from your inbox to across the web. It can be tried for free without a credit card.

Use Cases

Customers recommend Contact List Management, Engagement Management, Communication Management, as the business use cases that they have been most satisfied with while using Nimble CRM.

Other use cases:

Social Media Management
Relationship Management
Lead Tracking
Lead Management
Generation Of New Leads
Lead Qualification
Workflow Management

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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Nimble CRM.

Other priorities:

Increase Sales & Revenue
Improve Digital And Social Presence
Improve ROI
Enter New Markets Internationally Or Locally
Improve Internal Communications
Scale Best Practices
Build Brand Awareness
Establish Thought Leadership
Grow Market Share
Launch New Products
Improve Consistency
Improve Efficiency
Improve Brand Engagement
Shorten Ramp Up Time
Improve Stakeholder Relations
Improve Visibility
Increase Customer Life Time Value

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Nimble CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Nimble CRM works with different mediums / channels such as Social Media. and E-Mail.

Nimble CRM's features include Personalization, Recording, Widgets, etc. and Nimble CRM support capabilities include AI Powered, Email Support, Phone Support, etc. also Nimble CRM analytics capabilities include Analytics, and Custom Reports.

Reviews

"We wanted a solution that would fit into our existing suite of products and solutions in place, and Nimble has done that very well. There are hundreds of CRM products out in the marketplace, but the level of integration and ease of use is really the... differentiating factor." - Steve Slaughter

Nimble CRM, Nutshell CRM, Salesforce Social Studio, InStream, Medallia Concierge, etc., all belong to a category of solutions that help Social CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Nimble CRM

Top Industries

Marketing and Advertising
Information Technology and Services
Computer Software

Popular in

Small Business
Mid Market
Enterprise

Nimble CRM is popular in Marketing And Advertising, Information Technology And Services, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Nimble CRM Use Cases

What solutions does Nimble CRM provide for Contact List Management?

Nimble CRM facilitates effective contact management by integrating contacts, their social profiles, communications, and actions in a unified platform. The system provides a dashboard for reviewing contact history and includes features like syncing with LinkedIn and Outlook, enriching contact data from social profiles, and tracking social activity. However, the user interface may present challenges for efficiently managing large lists of contacts.

"...Having all my client contacts in one space with history ,tags and email tracking...." Peer review by Simon H, Agent, Marketing and Advertising

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Why is Nimble CRM the best choice for Engagement Management?

Nimble provides tools for managing customer engagement through social media integration, automated reminders based on user-defined criteria, and group messaging features. The system also offers analytics to track engagement levels. The system lacks robust follow-up features for group messaging.

"...I can engage with my contacts by email, or on Twitter, and even on Google Plus...." Peer review by Fraser C., Founder and Publisher of Universe Today

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How does Nimble CRM facilitate Communication Management?

The platform facilitates communication management through features such as email tracking, social media integration, and group messaging. It enables personalized communication to segmented lists. A limitation of the platform is the restriction on group messaging size.

"...We like having the ability to regularly send emails to our customers and take advantage of ...." Case Study StateCraft

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How efficiently Does Nimble CRM manage your Social Media Management?

Nimble enables social media management through features that allow users to import contacts from social media accounts, track contact activity, and engage with them directly. Users can manage their social media accounts from within the CRM and communicate with contacts in real-time. The platform integrates with several social media platforms, but its reporting and analytics capabilities are limited.

"...There are a number of features like intelligently mapping users to their various social media accounts...." Peer review by Dominic C, Digital & Social Innovation, Hospital & Health Care

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How can Nimble CRM optimize your Relationship Management Workflow?

Nimble streamlines relationship management by centralizing client data, facilitating contact management, and enabling data-driven analytics. Nimble simplifies the process of managing relationships through a user-friendly interface, providing notifications and facilitating information retrieval. Nimble lacks database functionality, which may limit its usefulness for certain businesses.

"...I highly recommend Nimble if your goal is to manage relationships with your key stakeholders...." Peer review by Christopher K, Founder, Management Consulting

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82+ more Business Use Cases

38 buyers and buying teams have used Cuspera to assess how well Nimble CRM solved their Social CRM needs. Cuspera uses 13253 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social CRM needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Steve Slaughter Channel Manager AppSmart	We wanted a solution that would fit into our existing suite of products and solutions in place, and Nimble has done that very well. There are hundreds of CRM products out in the marketplace, but the level of integration and ease of use is really the differentiating factor. Testimonial By Steve Slaughter
Lauren Turow Head of Growth Operations Lately	Thanks to Nimble, we now have all of our notes and deals in one place and easily accessible by anyone in the company. We don’t have to go through eight thousand different spreadsheets to find what we are looking for. Testimonial By Lauren Turow
Oliver Deng Co-Founder Headhuntr.io	I’ve been involved with a number of high-growth tech start-ups and have evaluated many CRM systems. Nimble has proven to be the right tool to achieve our goals of qualifying prospects quickly, increasing sales effectiveness, managing sales activity and tracking, and scaling our business processes. ...In the last six months alone, we have doubled our sales team. Nimble’s ability to automate sales processes and quickly access background and social information has been key to making this happen. Testimonial By Oliver Deng

CUSTOMERS	TESTIMONIALS
Steve Slaughter Channel Manager AppSmart	We wanted a solution that would fit into our existing suite of products and solutions in place, and Nimble has done that very well. There are hundreds of CRM products out in the marketplace, but the level of integration and ease of use is really the differentiating factor. Testimonial By Steve Slaughter
Lauren Turow Head of Growth Operations Lately	Thanks to Nimble, we now have all of our notes and deals in one place and easily accessible by anyone in the company. We don’t have to go through eight thousand different spreadsheets to find what we are looking for. Testimonial By Lauren Turow
Oliver Deng Co-Founder Headhuntr.io	I’ve been involved with a number of high-growth tech start-ups and have evaluated many CRM systems. Nimble has proven to be the right tool to achieve our goals of qualifying prospects quickly, increasing sales effectiveness, managing sales activity and tracking, and scaling our business processes. ...In the last six months alone, we have doubled our sales team. Nimble’s ability to automate sales processes and quickly access background and social information has been key to making this happen. Testimonial By Oliver Deng

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
B Squared Media Marketing and Advertising	Marketing and Advertising	Case Study B Squared Media How B Squared Media Uses Nimble in Office 365 to Scale Its Digital Agency Read More
Little Bird Computer Software	Computer Software	CASE STUDY Little Bird Nimble CRM helped Little Bird see contacts in rich detail, allowing seamless collaboration across Marketing, Sales, and Support teams. Read More
SEMrush Internet	Internet	Case Study SEMrush How Nimble Helps Semrush Take Their Influencer Marketing to the Next Level Read More

Video

Nimble Onboarding using Sales & CRM Template

Frequently Asked Questions(FAQ)

for Nimble CRM

What is Nimble CRM?

Nimble CRM is a Salesforce automation and customer relationship management (CRM) solution designed for Office 365 and G Suite Teams. The solution automatically populates customer profiles and interaction histories from contact lists, email conversations and social media activity on platforms like LinkedIn.

In addition to contact and pipeline management features such as deal tracking, task management, and alerts, Nimble also includes integrated social listening to keep customer profiles updated. This allows businesses to keep track of mentions, follow or engage with contacts, and even track celebrating milestones like birthdays. The tool also offers email widgets that allows users to view contextual detail on contacts’ Nimble profiles from outside the system.

The platform provides a comprehensive view of to-dos, key deals and engagement opportunities. It uses “Rules Engine” to learn from user behavior and prioritize social signals to predict most relevant contacts and opportunities.

What is Nimble CRM used for?

Nimble CRM is a Social CRM Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Contact List Management, Engagement Management and Communication Management .