Nimble CRM: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Nimble CRM
Brand: Nimble CRM
Rating: 4.45 (13253 reviews)

4.45 5

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(13253)

Nimble CRM | CRM Software To Grow Your Business

AI Powered

App Partner

Nimble CRM Overview

Nimble addresses the challenge of managing extensive business relationships efficiently by integrating social CRM capabilities. It streamlines contact management and engagement across platforms, ensuring that interactions are organized and easily accessible from any digital touchpoint, including email and the web. This results in reduced prospecting and lead generation time, enhancing productivity for both individuals and business teams. Nimble also supports scalable email marketing strategies, facilitating growth through improved customer engagement. Recognized as a G2 Crowd Market Leader, Nimble’s user-friendly interface and top-rated features make it an ideal CRM solution for small businesses aiming to maintain strong relationships and drive company growth.

Use Cases

Customers recommend Contact List Management, Engagement Management, Communication Management, as the business use cases that they have been most satisfied with while using Nimble CRM.

Other use cases:

Social Media Management
Relationship Management
Lead Tracking
Lead Management
Generation Of New Leads
Lead Qualification
Workflow Management

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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Nimble CRM.

Other priorities:

Increase Sales & Revenue
Improve Digital And Social Presence
Improve ROI
Enter New Markets Internationally Or Locally
Improve Internal Communications
Scale Best Practices
Build Brand Awareness
Establish Thought Leadership
Grow Market Share
Launch New Products
Improve Consistency
Improve Efficiency
Improve Brand Engagement
Shorten Ramp Up Time
Improve Stakeholder Relations
Improve Visibility
Increase Customer Life Time Value

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Nimble CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Nimble CRM works with different mediums / channels such as Social Media. and E-Mail.

Nimble CRM's features include Personalization, Recording, Widgets, etc. and Nimble CRM support capabilities include AI Powered, Email Support, Phone Support, etc. also Nimble CRM analytics capabilities include Analytics, and Custom Reports.

Reviews

"I’ve been involved with a number of high-growth tech start-ups and have evaluated many CRM systems. Nimble has proven to be the right tool to achieve our goals of qualifying prospects quickly, increasing sales effectiveness, managing sales activity ...and tracking, and scaling our business processes. In the last six months alone, we have doubled our sales team. Nimble’s ability to automate sales processes and quickly access background and social information has been key to making this happen." - Oliver Deng

Nimble CRM, Medallia Concierge, Tawk.to, Hubspot Sales Hub, InStream, etc., all belong to a category of solutions that help Social CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Nimble-CRM helps build relationships from your inbox to across the web. It can be tried for free without a credit card.

Popular Business Setting

for Nimble CRM

Top Industries

Marketing and Advertising
Information Technology and Services
Computer Software

Popular in

Small Business
Mid Market
Enterprise

Nimble CRM is popular in Marketing And Advertising, Information Technology And Services, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Nimble CRM Use Cases

How efficiently Does Nimble CRM manage your Contact List Management?

Nimble CRM facilitates effective contact management by integrating contacts, their social profiles, communications, and actions in a unified platform. The system provides a dashboard for reviewing contact history and includes features like syncing with LinkedIn and Outlook, enriching contact data from social profiles, and tracking social activity. However, the user interface may present challenges for efficiently managing large lists of contacts.

"...The software works stably, and in case of any problems you can easily contact customer support. ...." Peer review by Sylvie G., Directeur Général, Financial Services

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How efficiently Does Nimble CRM manage your Engagement Management?

Nimble provides tools for managing customer engagement through social media integration, automated reminders based on user-defined criteria, and group messaging features. The system also offers analytics to track engagement levels. The system lacks robust follow-up features for group messaging.

"...I didn't think the social profiles would be that helpful, but my interactions with potential customers are less cold because Nimble integrates the social profiles on the main screen...." Peer review by Jim C, Founder and CEO, Management Consulting

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How does Nimble CRM facilitate Communication Management?

The platform facilitates communication management through features such as email tracking, social media integration, and group messaging. It enables personalized communication to segmented lists. A limitation of the platform is the restriction on group messaging size.

"...it offers a way to send mass emails they provide great support both via twitter,email and facebook...." Peer review by Gideon J, Software Programmer, Manufacturing

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How does Nimble CRM address your Social Media Management Challenges?

Nimble enables social media management through features that allow users to import contacts from social media accounts, track contact activity, and engage with them directly. Users can manage their social media accounts from within the CRM and communicate with contacts in real-time. The platform integrates with several social media platforms, but its reporting and analytics capabilities are limited.

"...There are a number of features like intelligently mapping users to their various social media accounts...." Peer review by Dominic C, Digital & Social Innovation, Hospital & Health Care

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What solutions does Nimble CRM provide for Relationship Management?

Nimble streamlines relationship management by centralizing client data, facilitating contact management, and enabling data-driven analytics. Nimble simplifies the process of managing relationships through a user-friendly interface, providing notifications and facilitating information retrieval. Nimble lacks database functionality, which may limit its usefulness for certain businesses.

"...Excellent customer relationship management application allows us to centralize a single database in the cloud to manage the data of all interactions between a company and its customers...." Peer review by Brayan Agostinho De Freitas Gomes

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82+ more Business Use Cases

38 buyers and buying teams have used Cuspera to assess how well Nimble CRM solved their Social CRM needs. Cuspera uses 13253 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social CRM needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Oliver Deng Co-Founder Headhuntr.io	I’ve been involved with a number of high-growth tech start-ups and have evaluated many CRM systems. Nimble has proven to be the right tool to achieve our goals of qualifying prospects quickly, increasing sales effectiveness, managing sales activity and tracking, and scaling our business processes. ...In the last six months alone, we have doubled our sales team. Nimble’s ability to automate sales processes and quickly access background and social information has been key to making this happen. Testimonial By Oliver Deng
Lauren Turow Head of Growth Operations Lately	Thanks to Nimble, we now have all of our notes and deals in one place and easily accessible by anyone in the company. We don’t have to go through eight thousand different spreadsheets to find what we are looking for. Testimonial By Lauren Turow
Nicole Ponce Influencer Manager SEMrush	I use Nimble as much as I use Gmail. It is a huge part of my work day. With Nimble, I have been able to cut my workflow time in half; it allows for more productivity and time to connect with prospects. The UX/UI improved drastically, allowing us to continue adding information like notes without hav...ing to launch the main app. The new Nimble Prospector has exceeded our expectations. Thank you, Nimble! Testimonial By Nicole Ponce

CUSTOMERS	TESTIMONIALS
Oliver Deng Co-Founder Headhuntr.io	I’ve been involved with a number of high-growth tech start-ups and have evaluated many CRM systems. Nimble has proven to be the right tool to achieve our goals of qualifying prospects quickly, increasing sales effectiveness, managing sales activity and tracking, and scaling our business processes. ...In the last six months alone, we have doubled our sales team. Nimble’s ability to automate sales processes and quickly access background and social information has been key to making this happen. Testimonial By Oliver Deng
Lauren Turow Head of Growth Operations Lately	Thanks to Nimble, we now have all of our notes and deals in one place and easily accessible by anyone in the company. We don’t have to go through eight thousand different spreadsheets to find what we are looking for. Testimonial By Lauren Turow
Nicole Ponce Influencer Manager SEMrush	I use Nimble as much as I use Gmail. It is a huge part of my work day. With Nimble, I have been able to cut my workflow time in half; it allows for more productivity and time to connect with prospects. The UX/UI improved drastically, allowing us to continue adding information like notes without hav...ing to launch the main app. The new Nimble Prospector has exceeded our expectations. Thank you, Nimble! Testimonial By Nicole Ponce

Case Studies

CASE STUDY Nave Strategies

J.L. Nave of Nave Strategies Transforms Arts and Cultural Consulting with Nimble

Events Services

CASE STUDY Virtual Events Group

Nimble helped Virtual Events Group organize over 25,000 contacts from LinkedIn, Facebook, Twitter, and consulting roles. Robin Raskin used Nimble to centralize and tag contacts, making it easy to fin...d and group people by industry or event. Tagging and note-taking features let her personalize outreach and remember key details. Nimble streamlined her network, improved efficiency, and made contact management simple.

CASE STUDY Oliva Advisory

Oliva Advisory improved recruitment efficiency by implementing Nimble CRM, enhancing contact management and engagement tracking, leading to streamlined operations and better talent acquisition outcom...es.

CASE STUDY Shana Pennington-Baird

Shana Pennington-Baird Uses Nimble to Grow Her Voice Over Business

Information Technology and Services

CASE STUDY headhuntr.io

Nimble helped headhuntr.io organize millions of candidate profiles and sales contacts. The company switched from spreadsheets and email to Nimble CRM for better contact management. Nimble's integrati...on with Office 365 and social media made it easy to enrich profiles and automate sales tasks. The sales team doubled in six months after using Nimble. Group messaging and automated tracking improved outreach and sales effectiveness.

Marketing and Advertising

CASE STUDY Semrush

Nimble CRM helps Semrush organize and manage influencer marketing. Before Nimble, Semrush struggled to track conversations and profiles of influencers. Nimble lets their team filter, segment, and man...age contacts in one place. The team uses features like segmentation, saved filters, custom fields, and Nimble Prospector. This makes it easy to qualify influencers and plan campaigns. Nimble helps Semrush save time and work better together across global teams.

Nimble Onboarding using Sales & CRM Template

Frequently Asked Questions(FAQ)

for Nimble CRM

What is Nimble CRM?

Nimble CRM is a Salesforce automation and customer relationship management (CRM) solution designed for Office 365 and G Suite Teams. The solution automatically populates customer profiles and interaction histories from contact lists, email conversations and social media activity on platforms like LinkedIn.

In addition to contact and pipeline management features such as deal tracking, task management, and alerts, Nimble also includes integrated social listening to keep customer profiles updated. This allows businesses to keep track of mentions, follow or engage with contacts, and even track celebrating milestones like birthdays. The tool also offers email widgets that allows users to view contextual detail on contacts’ Nimble profiles from outside the system.

The platform provides a comprehensive view of to-dos, key deals and engagement opportunities. It uses “Rules Engine” to learn from user behavior and prioritize social signals to predict most relevant contacts and opportunities.

What is Nimble CRM used for?

Nimble CRM is a Social CRM Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Contact List Management, Engagement Management and Communication Management .