Nimble CRM: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Nimble CRM
Brand: Nimble CRM
Rating: 4.45 (13253 reviews)

4.45 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

(13253)

Nimble CRM | CRM Software To Grow Your Business

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Nimble CRM Overview

Nimble-CRM helps build relationships from your inbox to across the web. It can be tried for free without a credit card.

Use Cases

Customers recommend Contact List Management, Engagement Management, Communication Management, as the business use cases that they have been most satisfied with while using Nimble CRM.

Other use cases:

Social Media Management
Relationship Management
Lead Tracking
Lead Management
Generation Of New Leads
Lead Qualification
Workflow Management

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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Nimble CRM.

Other priorities:

Increase Sales & Revenue
Improve Digital And Social Presence
Improve ROI
Enter New Markets Internationally Or Locally
Improve Internal Communications
Scale Best Practices
Build Brand Awareness
Establish Thought Leadership
Grow Market Share
Launch New Products
Improve Consistency
Improve Efficiency
Improve Brand Engagement
Shorten Ramp Up Time
Improve Stakeholder Relations
Improve Visibility
Increase Customer Life Time Value

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Nimble CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Nimble CRM works with different mediums / channels such as Social Media. and E-Mail.

Nimble CRM's features include Personalization, Recording, Widgets, etc. and Nimble CRM support capabilities include AI Powered, Email Support, Phone Support, etc. also Nimble CRM analytics capabilities include Analytics, and Custom Reports.

Reviews

"I use Nimble as much as I use Gmail. It is a huge part of my work day. With Nimble, I have been able to cut my workflow time in half; it allows for more productivity and time to connect with prospects. The UX/UI improved drastically, allowing us to ...continue adding information like notes without having to launch the main app. The new Nimble Prospector has exceeded our expectations. Thank you, Nimble!" - Nicole Ponce

Nimble CRM, Nutshell CRM, Salesforce Social Studio, InStream, Medallia Concierge, etc., all belong to a category of solutions that help Social CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Nimble CRM

Top Industries

Marketing and Advertising
Information Technology and Services
Computer Software

Popular in

Small Business
Mid Market
Enterprise

Nimble CRM is popular in Marketing And Advertising, Information Technology And Services, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Nimble CRM Use Cases

What benefits does Nimble CRM offer for Contact List Management?

Nimble CRM facilitates effective contact management by integrating contacts, their social profiles, communications, and actions in a unified platform. The system provides a dashboard for reviewing contact history and includes features like syncing with LinkedIn and Outlook, enriching contact data from social profiles, and tracking social activity. However, the user interface may present challenges for efficiently managing large lists of contacts.

"...The reminder system ensures we never forget a client contact which we had issues with using Highrise...." Peer review by David K., Automotive

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How can Nimble CRM optimize your Engagement Management Workflow?

Nimble provides tools for managing customer engagement through social media integration, automated reminders based on user-defined criteria, and group messaging features. The system also offers analytics to track engagement levels. The system lacks robust follow-up features for group messaging.

"...Nimble not only allows me to stay connected by easy importing connections from LinkedIn, FaceBook, and Twitter, but it also allows me to keep engaged to them by monitoring their social media postings...." Peer review by Christopher K, Founder, Management Consulting

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How does Nimble CRM facilitate Communication Management?

The platform facilitates communication management through features such as email tracking, social media integration, and group messaging. It enables personalized communication to segmented lists. A limitation of the platform is the restriction on group messaging size.

"...Not very good weekly sales reports recaps. emailing and tracking and templates are good...." Peer review by Joe C, National Account Manager, Transportation/Trucking/Railroad

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How can Nimble CRM optimize your Social Media Management Workflow?

Nimble enables social media management through features that allow users to import contacts from social media accounts, track contact activity, and engage with them directly. Users can manage their social media accounts from within the CRM and communicate with contacts in real-time. The platform integrates with several social media platforms, but its reporting and analytics capabilities are limited.

"...Nimble is a really powerful tool that makes it easy to import contacts from all your social media accounts...." Peer review by Fraser C., Founder and Publisher of Universe Today

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How can Nimble CRM optimize your Relationship Management Workflow?

Nimble streamlines relationship management by centralizing client data, facilitating contact management, and enabling data-driven analytics. Nimble simplifies the process of managing relationships through a user-friendly interface, providing notifications and facilitating information retrieval. Nimble lacks database functionality, which may limit its usefulness for certain businesses.

"...We re excited to increase our use of Nimble to help us improve our prospecting and relationship management efforts, concludes Magdalena...." Peer review by Magdalena Urbaniak, Global Communications Manager, Brand24

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82+ more Business Use Cases

38 buyers and buying teams have used Cuspera to assess how well Nimble CRM solved their Social CRM needs. Cuspera uses 13253 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social CRM needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Nicole Ponce Influencer Manager SEMrush	I use Nimble as much as I use Gmail. It is a huge part of my work day. With Nimble, I have been able to cut my workflow time in half; it allows for more productivity and time to connect with prospects. The UX/UI improved drastically, allowing us to continue adding information like notes without hav...ing to launch the main app. The new Nimble Prospector has exceeded our expectations. Thank you, Nimble! Testimonial By Nicole Ponce
Rosalyn Arntzen CEO Amaxra	Companies are looking for a trusted adviser to direct them on how to work more effectively, get visibility into their business and ensure all their tools are connected. We can do that for our customers with Nimble and they see the value very quickly. Testimonial By Rosalyn Arntzen
Brooke B. Sellas CEO B Squared Media	The Nimble and Microsoft 365 (formerly known as Office 365) pairing saves us time and money, which is very important to me. We are a fast-growing small business and a lean startup, so anything I can do to save the time on inputting data and focus more on selling is a big win for the company. Testimonial By Brooke B. Sellas

CUSTOMERS	TESTIMONIALS
Nicole Ponce Influencer Manager SEMrush	I use Nimble as much as I use Gmail. It is a huge part of my work day. With Nimble, I have been able to cut my workflow time in half; it allows for more productivity and time to connect with prospects. The UX/UI improved drastically, allowing us to continue adding information like notes without hav...ing to launch the main app. The new Nimble Prospector has exceeded our expectations. Thank you, Nimble! Testimonial By Nicole Ponce
Rosalyn Arntzen CEO Amaxra	Companies are looking for a trusted adviser to direct them on how to work more effectively, get visibility into their business and ensure all their tools are connected. We can do that for our customers with Nimble and they see the value very quickly. Testimonial By Rosalyn Arntzen
Brooke B. Sellas CEO B Squared Media	The Nimble and Microsoft 365 (formerly known as Office 365) pairing saves us time and money, which is very important to me. We are a fast-growing small business and a lean startup, so anything I can do to save the time on inputting data and focus more on selling is a big win for the company. Testimonial By Brooke B. Sellas

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
StateCraft Media Production	Media Production	Case Study StateCraft Learn How StateCraft Uses Nimble’s Group Messaging to Increase Engagement and Open Rates Read More
AppSmart Information Technology and Services	Information Technology and Services	Case Study AppSmart How Microsoft National Reseller AppSmart Uses Nimble to Manage Channel Growth Read More
Lately Marketing and Advertising	Marketing and Advertising	Case Study Lately How Nimble Helps Lately Stay on Top of Their Sales Game Read More

Video

Nimble Onboarding using Sales & CRM Template

Frequently Asked Questions(FAQ)

for Nimble CRM

What is Nimble CRM?

Nimble CRM is a Salesforce automation and customer relationship management (CRM) solution designed for Office 365 and G Suite Teams. The solution automatically populates customer profiles and interaction histories from contact lists, email conversations and social media activity on platforms like LinkedIn.

In addition to contact and pipeline management features such as deal tracking, task management, and alerts, Nimble also includes integrated social listening to keep customer profiles updated. This allows businesses to keep track of mentions, follow or engage with contacts, and even track celebrating milestones like birthdays. The tool also offers email widgets that allows users to view contextual detail on contacts’ Nimble profiles from outside the system.

The platform provides a comprehensive view of to-dos, key deals and engagement opportunities. It uses “Rules Engine” to learn from user behavior and prioritize social signals to predict most relevant contacts and opportunities.

What is Nimble CRM used for?

Nimble CRM is a Social CRM Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Contact List Management, Engagement Management and Communication Management .