PHPKB Knowledge Management Software Overview
PHPKB-knowledge-management-software boosts customer support and self-service strategy. Faster answers and fewer tickets result in happier customers.
Use Cases
Customers recommend Knowledge Management, Helpdesk Management, Document Sharing, as the business use cases that they have been most satisfied with while using PHPKB Knowledge Management Software.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using PHPKB Knowledge Management Software.
PHPKB Knowledge Management Software Use-Cases and Business Priorities: Customer Satisfaction Data
PHPKB Knowledge Management Software works with different mediums / channels such as User Generated Content. Blogs. and Website.
PHPKB Knowledge Management Software's features include SEO, Recording, Ticketing, etc. and PHPKB Knowledge Management Software support capabilities include 24/7 Support, Phone Support, Chat Support, etc. also PHPKB Knowledge Management Software analytics capabilities include Custom Reports, and Analytics.
PHPKB Knowledge Management Software, KnowledgeOwl, SmartSupport, Shelf.io, Intelligentcontract, etc., all belong to a category of solutions that help Knowledge Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Comprehensive Insights on PHPKB Knowledge Management Software Use Cases
How efficiently Does PHPKB Knowledge Management Software manage your Knowledge Management?
How can PHPKB Knowledge Management Software optimize your Helpdesk Management Workflow?
What benefits does PHPKB Knowledge Management Software offer for Sending & Publishing Communications?
17+ more Business Use Cases
12 buyers and buying teams have used Cuspera to assess how well PHPKB Knowledge Management Software solved their Knowledge Management needs. Cuspera uses 663 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Knowledge Management needs.
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PHPKB Knowledge Management Software
Frequently Asked Questions(FAQ)
for PHPKB Knowledge Management Software
What is PHPKB Knowledge Management Software?
PHPKB is a secure knowledge management software that allows teams of all sizes to create, share, upload, and collaborate around content. PHPKB is perfect for any team, department, company or organization that is looking for a useful way to securely, easily and meaningfully share knowledge with users, customers and staff.
PHPKB helps the company to share information with the customers on the company public website or Intranet with a professional-grade searchable, customizable and brand-able knowledgebase platform, substantially reducing the number of customer support inquiries, improving staff productivity and dramatically reducing the time the staff or customers spend searching for information across multiple systems such as poorly organized websites, shared folders and paper documents.
Some of its features include a browser-based interface, mobile-friendly knowledge base software, a single knowledgebase system for both internal and external users, control over document lifecycle, automatic document versioning, and many more.
What is PHPKB Knowledge Management Software used for?
What are the top features of PHPKB Knowledge Management Software?
What are PHPKB Knowledge Management Software alternatives?
Where is PHPKB Knowledge Management Software located?
Peers used PHPKB Knowledge Management Software for knowledge management and helpdesk management
PHPKB Knowledge Management Software Competitors
PHPKB Knowledge Management Software Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (35) |
| Analytics | Read Reviews (6) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (35) |
| Analytics | Read Reviews (6) |
Software Failure Risk Guidance
?for PHPKB Knowledge Management Software
Overall Risk Meter
Top Failure Risks for PHPKB Knowledge Management Software
Chadha Software Technologies Profile
Company Name
Chadha Software Technologies
Company Website
https://www.phpkb.com/HQ Location
139 Cheema Nagar Extension, Mithapur Road, Jalandhar, Punjab, INDIA 144003
Employees
NA
Social
Financials
PRIVATE
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