PHPKB Knowledge Management Software Overview

PHPKB-knowledge-management-software boosts customer support and self-service strategy. Faster answers and fewer tickets result in happier customers.

Use Cases

Customers recommend Knowledge Management, Helpdesk Management, Document Sharing, as the business use cases that they have been most satisfied with while using PHPKB Knowledge Management Software.

Other use cases:

  • Sending & Publishing Communications
  • Content Sharing
  • Social Media Analytics
  • Customer Feedback Management
  • Contact List Management
  • Engagement Management
  • Event Management
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using PHPKB Knowledge Management Software.

Other priorities:

  • Improve Visibility
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PHPKB Knowledge Management Software Use-Cases and Business Priorities: Customer Satisfaction Data

PHPKB Knowledge Management Software works with different mediums / channels such as User Generated Content, Blogs, and Website,

PHPKB Knowledge Management Software's features include SEO, Recording, Ticketing, etc.

PHPKB Knowledge Management Software, KnowledgeOwl, SmartSupport, Shelf.io, Intelligentcontract, etc., all belong to a category of solutions that help Knowledge Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on PHPKB Knowledge Management Software Use Cases

What makes PHPKB Knowledge Management Software ideal for Knowledge Management?

How can PHPKB Knowledge Management Software enhance your Helpdesk Management process?

What Are the key features of PHPKB Knowledge Management Software for Sending & Publishing Communications?

17+ more Business Use Cases

12 buyers and buying teams have used Cuspera to assess how well PHPKB Knowledge Management Software solved their Knowledge Management needs. Cuspera uses 663 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Knowledge Management needs.

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PHPKB Knowledge Management Software

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Frequently Asked Questions(FAQ)

for PHPKB Knowledge Management Software

What is PHPKB Knowledge Management Software?

PHPKB is a secure knowledge management software that allows teams of all sizes to create, share, upload, and collaborate around content. PHPKB is perfect for any team, department, company or organization that is looking for a useful way to securely, easily and meaningfully share knowledge with users, customers and staff.

PHPKB helps the company to share information with the customers on the company public website or Intranet with a professional-grade searchable, customizable and brand-able knowledgebase platform, substantially reducing the number of customer support inquiries, improving staff productivity and dramatically reducing the time the staff or customers spend searching for information across multiple systems such as poorly organized websites, shared folders and paper documents.

Some of its features include a browser-based interface, mobile-friendly knowledge base software, a single knowledgebase system for both internal and external users, control over document lifecycle, automatic document versioning, and many more.

What is PHPKB Knowledge Management Software used for?

PHPKB Knowledge Management Software is a Knowledge Management Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Knowledge Management, Helpdesk Management and Document Sharing .

What are the top features of PHPKB Knowledge Management Software?

SEO, Recording and Ticketing are some of the top features of PHPKB Knowledge Management Software.

What are PHPKB Knowledge Management Software alternatives?

KnowledgeOwl, SmartSupport, Shelf.Io and Intelligentcontract are popular alternatives for PHPKB Knowledge Management Software.

Where is PHPKB Knowledge Management Software located?

PHPKB Knowledge Management Software is headquartered at 139 Cheema Nagar Extension, Mithapur Road, Jalandhar, Punjab, INDIA 144003.
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Peers used PHPKB Knowledge Management Software for knowledge management and helpdesk management

PHPKB Knowledge Management Software Features

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FEATURE RATINGS AND REVIEWS
Custom Reports

4.39/5 ★

Read Reviews (35)
Analytics

4.03/5 ★

Read Reviews (6)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.39/5 ★

Read Reviews (35)
Analytics

4.03/5 ★

Read Reviews (6)

Software Failure Risk Guidance

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for PHPKB Knowledge Management Software

Overall Risk Meter

Low Medium High

Top Failure Risks for PHPKB Knowledge Management Software

Chadha Software Technologies Profile

Company Name

Chadha Software Technologies

Company Website

https://www.phpkb.com/

HQ Location

139 Cheema Nagar Extension, Mithapur Road, Jalandhar, Punjab, INDIA 144003

Employees

NA

Social

Financials

PRIVATE