Solvemate Overview

Solvemate, a customer service automation platform, leverages conversational AI to enhance self-service and streamline customer interactions. It offers features like contextual conversation engines, automation builders, and support for channels like WhatsApp.

Use Cases

Customers recommend Onboarding, Measuring Customer Satisfaction, Knowledge Management, as the business use cases that they have been most satisfied with while using Solvemate.

Other use cases:

  • Customer Case Management
  • Lifetime Value Management
  • Rating And Review Management
  • Campaign Management
  • Engaging And Following Up
  • White Labeling
  • Helpdesk Management
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Business Priorities

Enhance Customer Relationships and Improve ROI are the most popular business priorities that customers and associates have achieved using Solvemate.

Other priorities:

  • Scale Best Practices
  • Increase Customer Life Time Value
  • Acquire Customers
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Solvemate Use-Cases and Business Priorities: Customer Satisfaction Data

Solvemate's features include Bot, and Personalization.

Reviews

"...Easy to modify and improve the chatbot's knowledge base after training...." Peer review by Katharina Wolf, Accounting

Solvemate, belong to a category of solutions that help Conversational Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Solvemate

Top Industries

  • Sports
  • Financial Services
  • Accounting

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Solvemate is popular in Sports, Financial Services, and Accounting and is widely used by Mid Market, Enterprise, and Small Business.

Comprehensive Insights on Solvemate Use Cases

How does Solvemate address your Onboarding Challenges?

What Are the key features of Solvemate for Measuring Customer Satisfaction?

9+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Solvemate solved their Conversational Marketing needs. Cuspera uses 257 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversational Marketing needs.

lightning

Peers used Solvemate for onboarding and measuring customer satisfaction

Solvemate Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.53/5 ★

Read Reviews (17)
Custom Reports

4.54/5 ★

Read Reviews (13)
Analytics

4.39/5 ★

Read Reviews (11)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.53/5 ★

Read Reviews (17)
Custom Reports

4.54/5 ★

Read Reviews (13)
Analytics

4.39/5 ★

Read Reviews (11)

Software Failure Risk Guidance

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for Solvemate

Overall Risk Meter

Low Medium High

Top Failure Risks for Solvemate

Solvemate Profile

Company Name

Solvemate

Company Website

https://www.solvemate.com/en/

HQ Location

Friedrichstraße 123, 10117 Berlin, Germany

Employees

11-50

Social

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Financials

SEED