SurveyCTO Overview

SurveyCTO is a reliable, secure, and scalable mobile data collection platform for offline settings. Researchers and professionals trust SurveyCTO for its robust features and performance.

Use Cases

Customers recommend Automated Workflows, Customer Experience Management, Communication Management, as the business use cases that they have been most satisfied with while using SurveyCTO.

Other use cases:

  • Helpdesk Management
  • Collecting Feedback
  • Funnel Analysis
  • Training & Onboarding
  • Engaging Conversational Surveys
  • Digital Signature
  • Call Management
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Business Priorities

Acquire Customers and Improve Customer Satisfaction are the most popular business priorities that customers and associates have achieved using SurveyCTO.

Other priorities:

  • Improve Employee Experience
  • Manage Risk
  • Scale Best Practices
  • Improve Digital And Social Presence
See all business priorities See less business priorities

SurveyCTO Use-Cases and Business Priorities: Customer Satisfaction Data

SurveyCTO works with different mediums / channels such as Mobile. and Offline.

SurveyCTO's features include Embedded Survey Forms, Personalization, Recording, etc. and SurveyCTO support capabilities include Email Support, 24/7 Support, Phone Support, etc. also SurveyCTO analytics capabilities include Analytics, and Custom Reports.

Reviews

"...It will serve their purpose in creating surveys for client and employees...." Peer review by User

SurveyCTO, UsefulFeedback, Instabug, Wonderflow, Voxco, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for SurveyCTO

Top Industries

  • Research
  • Management Consulting
  • Banking

Popular in

  • Enterprise
  • Mid Market
  • Small Business

SurveyCTO is popular in Research, Management Consulting, and Banking and is widely used by Enterprise, Mid Market, and Small Business.

Comprehensive Insights on SurveyCTO Use Cases

Why is SurveyCTO the best choice for Automated Workflows?

What makes SurveyCTO ideal for Customer Experience Management?

How can SurveyCTO enhance your Communication Management process?

Why is SurveyCTO the best choice for Helpdesk Management?

How can SurveyCTO optimize your Collecting Feedback Workflow?

27+ more Business Use Cases

39 buyers and buying teams have used Cuspera to assess how well SurveyCTO solved their Customer Feedback Management needs. Cuspera uses 1407 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
SurveyCTO case study
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Case Study Udyogini

Learn how Udyogini used SurveyCTO

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SurveyCTO case study
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Case Study Innovations for Poverty Action (IPA)

Learn how Innovations for Poverty Action (IPA) used SurveyCTO

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SurveyCTO case study
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Case Study Oxfam Canada

Learn how Oxfam Canada used SurveyCTO

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Video

Discover the Hub: SurveyCTO’s data collection template gallery

Video Thumbnail

Frequently Asked Questions(FAQ)

for SurveyCTO

What is SurveyCTO?

SurveyCTO is a mobile data collection platform that can be used by researchers and professionals working in offline settings, using mobile.Android or iOS apps.

SurveyCTO features include Server Console which is a form collection repository, and a drag and drop designer and form builder tool. It supports capture of data types such as audio audits, media files, device sensor data, QR codes, signatures and more. SurveyCTO Collect enables form filling on mobile Android or iOS, SurveyCTO Desktop enables offline work, file and data transfers and exports and access to other online resources.

SurveyCTO Data Explorer is a data monitoring and visualization tool that supports learning and enables sharing the data with others by streaming to Google Sheets. The software also integrates with other applications for publishing the data to other platforms for analysis.

What is SurveyCTO used for?

SurveyCTO is a Customer Feedback Management Software mainly used by its customers to Acquire Customers and Improve Customer Satisfaction by Automated Workflows, Customer Experience Management and Communication Management .

What are the top features of SurveyCTO?

Embedded survey forms, Personalization and Recording are some of the top features of SurveyCTO.

Who uses SurveyCTO?

SurveyCTO is used by Research, Management Consulting and Banking among other industries.

What are SurveyCTO alternatives?

UsefulFeedback, Instabug, Wonderflow and Voxco are popular alternatives for SurveyCTO.

Where is SurveyCTO located?

SurveyCTO is headquartered at Cambridge, Massachusetts.
lightning

Peers used SurveyCTO for Automated workflows and customer experience management

SurveyCTO Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.79/5 ★

Read Reviews (6)
Analytics

4.58/5 ★

Read Reviews (42)
Custom Reports

4.24/5 ★

Read Reviews (175)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.79/5 ★

Read Reviews (6)
Analytics

4.58/5 ★

Read Reviews (42)
Custom Reports

4.24/5 ★

Read Reviews (175)

Software Failure Risk Guidance

?

for SurveyCTO

Overall Risk Meter

Low Medium High

Top Failure Risks for SurveyCTO

Dobility Feeds

Introducing the SurveyCTO AI Assistant

Achieve higher-quality data for better decisions and a better world with our new AI chatbot–sample prompts included!

23/06/2024 - source

Introducing a New Pricing Model for SurveyCTO

We're recognizing our growing user diversity by expanding your subscription options.

30/05/2024 - source

Five solutions for mastering complex monitoring and evaluation challenges

Overcome common data collection challenges in monitoring & evaluation for international development with the right M&E tools.

21/03/2024 - source

Dobility Profile

Company Name

Dobility

Company Website

https://www.dobility.com/

Year Founded

2012

HQ Location

Cambridge, Massachusetts

Employees

11-50

Social

Financials

NA