UsefulFeedback Overview
Usefulfeedback, Civica Complaints Management, powered by iCasework, integrates seamlessly into existing systems. It enhances team efficiency and streamlines complaint handling.
Use Cases
Customers recommend Customer Experience Management, Automated Workflows, Engaging Conversational Surveys, as the business use cases that they have been most satisfied with while using UsefulFeedback.
Business Priorities
Establish Thought Leadership and Scale Best Practices are the most popular business priorities that customers and associates have achieved using UsefulFeedback.
UsefulFeedback Use-Cases and Business Priorities: Customer Satisfaction Data
UsefulFeedback works with different mediums / channels such as Chat.
UsefulFeedback's features include Survey Themes Library, Recording, Alerts: Popups & Notifications, etc. and UsefulFeedback support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also UsefulFeedback analytics capabilities include Analytics, and Custom Reports.
UsefulFeedback, SurveyCTO, Instabug, EmailMeForm, Cvent online survey, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Comprehensive Insights on UsefulFeedback Use Cases
How does UsefulFeedback address your Customer Experience Management Challenges?
How efficiently Does UsefulFeedback manage your Automated Workflows?
What Are the key features of UsefulFeedback for Engaging Conversational Surveys?
What solutions does UsefulFeedback provide for Collaboration?
Why is UsefulFeedback the best choice for Content Management?
17+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well UsefulFeedback solved their Customer Feedback Management needs. Cuspera uses 1248 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
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Case Study Jacobs EnforcementRead More |
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NA |
Case Study Madison Suburban Utility DistrictRead More |
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Government Administration
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Government Administration |
CASE STUDY Leicester City CouncilRead More |
Frequently Asked Questions(FAQ)
for UsefulFeedback
What is UsefulFeedback used for?
What are the top features of UsefulFeedback?
What are UsefulFeedback alternatives?
Where is UsefulFeedback located?
Peers used UsefulFeedback for customer experience management and Automated workflows
UsefulFeedback Competitors
UsefulFeedback Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (30) |
| Custom Reports | Read Reviews (157) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (30) |
| Custom Reports | Read Reviews (157) |
Software Failure Risk Guidance
?for UsefulFeedback
Overall Risk Meter
Top Failure Risks for UsefulFeedback
Civica News
Army HQ signs Civica for enterprise architecture support
Army HQ signs Civica for enterprise architecture support to enhance digital capabilities with a £5 million contract.
U . K .- Based Gov Tech Firm Civica Acquired by Blackstone
Civica, a U.K.-based Gov Tech firm, was acquired by Blackstone and is planning further growth, possibly expanding in the U.S.
Civica Profile
Company Name
Civica
Company Website
https://www.civica.com/en-gb/HQ Location
8th Floor, South Bank Central 30 Stamford Street London, London SE1 9LQ, GB
Employees
1001-5000
Social
Financials
M&A
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