Yotpo: Use-Cases, Insights and Reviews | 2024 Cuspera

Name: Yotpo
Brand: Yotpo
Rating: 4.48 (6551 reviews)

4.48 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

(6551)

eCommerce Marketing Platform to Accelerate Growth

AI Powered

App Partner

Yotpo Overview

Yotpo is a commerce marketing cloud offering advanced solutions for reviews, visual marketing, loyalty, and referrals. It enables customer acquisition, content moderation, and performance analytics in one platform.

Use Cases

Customers recommend Advertisement, Engagement Management, Social Media Management, as the business use cases that they have been most satisfied with while using Yotpo.

Other use cases:

Rating And Review Management
Content Management
Sending & Publishing Communications
Revenue Cycle Management
Loyalty Management
Customer Feedback Management
Personalized Marketing

See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Yotpo.

Other priorities:

Improve Brand Engagement
Increase Sales & Revenue
Improve ROI
Build Brand Awareness
Increase Customer Life Time Value
Enter New Markets Internationally Or Locally
Improve Digital And Social Presence
Improve Consistency
Scale Best Practices
Launch New Products
Grow Market Share
Reduce Bounce
Improve Efficiency
Increase Average Basket Value
Improve Visibility

See all business priorities See less business priorities

Yotpo Use-Cases and Business Priorities: Customer Satisfaction Data

Yotpo works with different mediums / channels such as Social Media. Website. Facebook etc.

Yotpo's features include Widgets, Personalization, Landing Page, etc. and Yotpo support capabilities include AI Powered, 24/7 Support, Phone Support, etc. also Yotpo analytics capabilities include Custom Reports, and Analytics.

Reviews

"Our most loyal customers appreciate SMS and it gives us the ability to engage with them in a way we never could. Using SMSBump by Yotpo, we can create personalized conversations that spark and sustain customer relationships, engaging at the most imp...actful points in the buyer journey." - Suhail Rivera

Yotpo, Bazaarvoice, PowerReviews, Press Ganey, Okendo, etc., all belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Yotpo

Top Industries

Consumer Goods
Health, Wellness and Fitness
Sports

Popular in

Small Business
Mid Market
Large Enterprise

Yotpo is popular in Consumer Goods, Health, Wellness And Fitness, and Sports and is widely used by Small Business, Mid Market, and Large Enterprise.

Comprehensive Insights on Yotpo Use Cases

What solutions does Yotpo provide for Advertisement?

Yotpo offers advertisement capabilities that allow users to leverage customer reviews for social media campaigns, particularly on Facebook, generating increased sales and unique website visitors. The platform also facilitates the use of reviews in search engine results pages (SERPs) and search engine marketing (SEM) ads. Limitations exist as Yotpo does not currently support Bing Ads for product ratings.

"...In an age where advertising gets crowded out in social media platfroms, Yotpo certainly helped in getting personalized reviews read by customers' circle of friends and family...." Peer review by Eng Yoong T, Managing Director, Marketing and Advertising

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How does Yotpo address your Engagement Management Challenges?

Why is Yotpo the best choice for Rating And Review Management?

Yotpo allows businesses to collect and manage customer reviews and ratings. It automates the process of sending review requests and displaying reviews on the website. The platform also offers integrated solutions for visual marketing, loyalty programs, and referrals. Yotpo is a powerful tool but requires dedicated resources to manage the review process effectively. A limitation is that the platform can occasionally send review requests to customers who have not purchased specific products.

"...We currently use Yotpo to collect customer reviews, UGC, and to post and answer Q&A on the site...." Peer review by Director in Marketing

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What Are the key features of Yotpo for Content Management?

Yotpo enables businesses to collect and curate customer content. It provides tools to manage and showcase this content on websites and marketing campaigns. Yotpo's platform helps businesses leverage customer-generated content to increase conversions and drive traffic.

"...This is a Microsoft MSN 1st party cookie for sharing the content of the website via social media...." Case Study Alkaline Herb Shop

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52+ more Business Use Cases

14 buyers and buying teams have used Cuspera to assess how well Yotpo solved their Reviews and Reputation needs. Cuspera uses 6551 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Suhail Rivera Founder Alkaline Herb Shop	Our most loyal customers appreciate SMS and it gives us the ability to engage with them in a way we never could. Using SMSBump by Yotpo, we can create personalized conversations that spark and sustain customer relationships, engaging at the most impactful points in the buyer journey. Testimonial By Suhail Rivera
Emilie Pacheco Digital Marketing Manager Naturium	I truly believe in the power of reviews. I love Yotpo’s in-email response functionality. I think it’s sort of the gold standard — it’s a great way to get those reviews. Testimonial By Emilie Pacheco
Jacob Cohen Marketing & eCommerce Manager Under The Canopy	People searching for organic products on Google are usually looking for something authentic. Social proof helps us build that trust and credibility. Testimonial By Jacob Cohen

CUSTOMERS	TESTIMONIALS
Suhail Rivera Founder Alkaline Herb Shop	Our most loyal customers appreciate SMS and it gives us the ability to engage with them in a way we never could. Using SMSBump by Yotpo, we can create personalized conversations that spark and sustain customer relationships, engaging at the most impactful points in the buyer journey. Testimonial By Suhail Rivera
Emilie Pacheco Digital Marketing Manager Naturium	I truly believe in the power of reviews. I love Yotpo’s in-email response functionality. I think it’s sort of the gold standard — it’s a great way to get those reviews. Testimonial By Emilie Pacheco
Jacob Cohen Marketing & eCommerce Manager Under The Canopy	People searching for organic products on Google are usually looking for something authentic. Social proof helps us build that trust and credibility. Testimonial By Jacob Cohen

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
MVMT Consumer Goods	Consumer Goods	Case Study MVMT MVMT Disrupts the Watch Industry With Social Proof Read More
Delta Galil Apparel & Fashion	Apparel & Fashion	Case Study Delta Galil Corra & Yotpo Join Design & Tech to Lift Delta Galil’s CVR Read More
Delta Galil Apparel & Fashion	Apparel & Fashion	Case Study Delta Galil Corra & Yotpo Join Design & Tech to Lift Delta Galil’s CVR Read More

Video

Introducing Yotpo Subscriptions!

Frequently Asked Questions(FAQ)

for Yotpo

What is Yotpo?

Yotpo is a user-generated content marketing platform that provides advanced solutions for building brand value, customer experience, visual marketing, loyalty and referrals. It is suited for e-commerce marketers looking to accelerate growth by enabling advocacy and maximizing customer lifetime value.

It features SMS marketing, Reviews & Ratings, Loyalty & Referrals, Visual Marketing and easy integration. It allows to moderate, measure and optimize all your content in one platform.

It offers content generation through reviews, community Q&A, photos, social curation and on-site social proof. It allows to acquire customers through custom-designed customer experience, on-site conversions, referral programs, visitor’s email, campaigns and traffic acquisitions. It provides with measurable ROI, dashboards, customer management, consumer insights, program and performance analytics.

What is Yotpo used for?

Yotpo is a Reviews and Reputation Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Advertisement, Engagement Management and Social Media Management .

What are the top features of Yotpo?

Widgets, Personalization and Landing page are some of the top features of Yotpo.

Who uses Yotpo?

Yotpo is used by Consumer Goods, Health, Wellness And Fitness and Sports among other industries.

What are Yotpo alternatives?

Bazaarvoice, PowerReviews, Press Ganey and Okendo are popular alternatives for Yotpo.

Where is Yotpo located?

Yotpo is headquartered at 33 West 19th Street, 5th floor, New York City, NY 10011, USA.

Peers used Yotpo for advertisement and engagement management

Yotpo Competitors

More Yotpo Alternatives...

Yotpo Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
AI Powered	4.57/5 ★ Read Reviews (34)
Custom Reports	3.99/5 ★ Read Reviews (1042)
Analytics	3.85/5 ★ Read Reviews (324)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	4.57/5 ★ Read Reviews (34)
Custom Reports	3.99/5 ★ Read Reviews (1042)
Analytics	3.85/5 ★ Read Reviews (324)

Yotpo Integrations

Yotpo integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.06/5 ★

Read Reviews (139)

Data Import

3.74/5 ★

Read Reviews (300)

Software Failure Risk Guidance

for Yotpo

Overall Risk Meter

Low Medium High

Top Failure Risks for Yotpo

Yotpo, Ltd Profile

Company Name

Yotpo, Ltd

Company Website

https://www.yotpo.com/

Year Founded

2011

HQ Location

33 West 19th Street, 5th floor, New York City, NY 10011, USA

Employees

251-500

Social

Financials

SERIES D

Yotpo: Use-Cases, Insights and Reviews | 2024 Cuspera

eCommerce Marketing Platform to Accelerate Growth

Failure Risk for Yotpo ?

Yotpo Overview

Use Cases

Business Priorities

Yotpo Use-Cases and Business Priorities: Customer Satisfaction Data

Popular Business Setting

Top Industries

Popular in

Comprehensive Insights on Yotpo Use Cases

What solutions does Yotpo provide for Advertisement?

How does Yotpo address your Engagement Management Challenges?

How does Yotpo address your Social Media Management Challenges?

Why is Yotpo the best choice for Rating And Review Management?

What Are the key features of Yotpo for Content Management?

52+ more Business Use Cases

Customer Testimonials

Case Studies

Case Study MVMT

Case Study Delta Galil

Case Study Delta Galil

Video

Introducing Yotpo Subscriptions!

Frequently Asked Questions(FAQ)

What is Yotpo?

What is Yotpo used for?

What are the top features of Yotpo?

Who uses Yotpo?

What are Yotpo alternatives?

Where is Yotpo located?

Peers used Yotpo for advertisement and engagement management

Yotpo Competitors

Yotpo Features

Yotpo Integrations

Gorgias

BigCommerce

Klaviyo

OKTA

Software Failure Risk Guidance

Yotpo, Ltd Profile

Get a personalised risk report for Yotpo

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