Yotpo Overview

Yotpo is a commerce marketing cloud offering advanced solutions for reviews, visual marketing, loyalty, and referrals. It enables customer acquisition, content moderation, and performance analytics in one platform.

Use Cases

Customers recommend Advertisement, Engagement Management, Social Media Management, as the business use cases that they have been most satisfied with while using Yotpo.

Other use cases:

  • Rating And Review Management
  • Content Management
  • Sending & Publishing Communications
  • Revenue Cycle Management
  • Loyalty Management
  • Customer Feedback Management
  • Personalized Marketing
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Yotpo.

Other priorities:

  • Improve Brand Engagement
  • Increase Sales & Revenue
  • Improve ROI
  • Build Brand Awareness
  • Increase Customer Life Time Value
  • Enter New Markets Internationally Or Locally
  • Improve Digital And Social Presence
  • Improve Consistency
  • Scale Best Practices
  • Launch New Products
  • Grow Market Share
  • Reduce Bounce
  • Improve Efficiency
  • Increase Average Basket Value
  • Improve Visibility
See all business priorities See less business priorities

Yotpo Use-Cases and Business Priorities: Customer Satisfaction Data

Yotpo works with different mediums / channels such as Social Media, Website, Facebook, etc.

Yotpo's features include Widgets, Personalization, Landing Page, etc.

Reviews

"Our most loyal customers appreciate SMS and it gives us the ability to engage with them in a way we never could. Using SMSBump by Yotpo, we can create personalized conversations that spark and sustain customer relationships, engaging at the most imp...actful points in the buyer journey." - Suhail Rivera

Yotpo, Bazaarvoice, PowerReviews, Press Ganey, Okendo, etc., all belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Yotpo

Top Industries

  • Consumer Goods
  • Health, Wellness and Fitness
  • Sports

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Yotpo is popular in Consumer Goods, Health, Wellness And Fitness, and Sports and is widely used by Small Business, Mid Market, and Large Enterprise.

Comprehensive Insights on Yotpo Use Cases

How does Yotpo facilitate Engagement Management?

How does Yotpo address your Social Media Management Challenges?

How can Yotpo enhance your Rating And Review Management process?

How does Yotpo address your Content Management Challenges?

52+ more Business Use Cases

14 buyers and buying teams have used Cuspera to assess how well Yotpo solved their Reviews and Reputation needs. Cuspera uses 6551 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Yotpo testimonial

Suhail Rivera

Founder

Alkaline Herb Shop

Our most loyal customers appreciate SMS and it gives us the ability to engage with them in a way we never could. Using SMSBump by Yotpo, we can create personalized conversations that spark and sustain customer relationships, engaging at the most impactful points in the buyer journey. Testimonial By Suhail Rivera
Yotpo testimonial

Jon Haroskiewicz

Senior eCommerce Merchandiser

GoPro

We want to be as authentic as possible, so we share what our customers have to say. Testimonial By Jon Haroskiewicz
Yotpo testimonial

Jake Kassan

Chief Executive Officer

MVMT Watches

Getting people truly involved with your brand is the most valuable thing you can do. You don’t just want customers, you want supporters, members and advocates; people who feel like they are a part of something will stick with you and spread the word. Testimonial By Jake Kassan
CUSTOMERS TESTIMONIALS
Yotpo testimonial

Suhail Rivera

Founder

Alkaline Herb Shop

Our most loyal customers appreciate SMS and it gives us the ability to engage with them in a way we never could. Using SMSBump by Yotpo, we can create personalized conversations that spark and sustain customer relationships, engaging at the most impactful points in the buyer journey. Testimonial By Suhail Rivera
Yotpo testimonial

Jon Haroskiewicz

Senior eCommerce Merchandiser

GoPro

We want to be as authentic as possible, so we share what our customers have to say. Testimonial By Jon Haroskiewicz
Yotpo testimonial

Jake Kassan

Chief Executive Officer

MVMT Watches

Getting people truly involved with your brand is the most valuable thing you can do. You don’t just want customers, you want supporters, members and advocates; people who feel like they are a part of something will stick with you and spread the word. Testimonial By Jake Kassan

Case Studies

COMPANY INDUSTRY CASE STUDIES
Yotpo case study
Consumer Goods
Consumer Goods
Case Study GoPro

Learn how GoPro inspired shoppers with authentic customer reviews and stories on-site.

Read More
Yotpo case study
Food & Beverages
Food & Beverages
Case Study Beanilla

Find out how Beanilla rose to the first position in “Vanilla Bean” Google search results with Yotpo.

Read More
Yotpo case study
Apparel & Fashion
Apparel & Fashion
Case Study Greats

Learn how Greats used Yotpo to get the most out of their Customer Feedback

Read More

Video

Introducing Yotpo Subscriptions!

Video Thumbnail

Frequently Asked Questions(FAQ)

for Yotpo

What is Yotpo?

Yotpo is a user-generated content marketing platform that provides advanced solutions for building brand value, customer experience, visual marketing, loyalty and referrals. It is suited for e-commerce marketers looking to accelerate growth by enabling advocacy and maximizing customer lifetime value.

It features SMS marketing, Reviews & Ratings, Loyalty & Referrals, Visual Marketing and easy integration. It allows to moderate, measure and optimize all your content in one platform.

It offers content generation through reviews, community Q&A, photos, social curation and on-site social proof. It allows to acquire customers through custom-designed customer experience, on-site conversions, referral programs, visitor’s email, campaigns and traffic acquisitions. It provides with measurable ROI, dashboards, customer management, consumer insights, program and performance analytics.

What is Yotpo used for?

Yotpo is a Reviews and Reputation Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Advertisement, Engagement Management and Social Media Management .

What are the top features of Yotpo?

Widgets, Personalization and Landing page are some of the top features of Yotpo.

Who uses Yotpo?

Yotpo is used by Consumer Goods, Health, Wellness And Fitness and Sports among other industries.

What are Yotpo alternatives?

Bazaarvoice, PowerReviews, Press Ganey and Okendo are popular alternatives for Yotpo.

Where is Yotpo located?

Yotpo is headquartered at 33 West 19th Street, 5th floor, New York City, NY 10011, USA.
lightning

Peers used Yotpo for advertisement and engagement management

Yotpo Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.57/5

Read Reviews (34)
Custom Reports

3.99/5

Read Reviews (1042)
Analytics

3.85/5

Read Reviews (324)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.57/5

Read Reviews (34)
Custom Reports

3.99/5

Read Reviews (1042)
Analytics

3.85/5

Read Reviews (324)

Software Failure Risk Guidance

?

for Yotpo

Overall Risk Meter

Low Medium High

Top Failure Risks for Yotpo

Yotpo, Ltd Profile

Company Name

Yotpo, Ltd

Company Website

https://www.yotpo.com/

Year Founded

2011

HQ Location

33 West 19th Street, 5th floor, New York City, NY 10011, USA

Employees

251-500

Social

Financials

SERIES D