Zoho SalesIQ Overview
Zoho SalesIQ is a customer engagement platform that helps businesses engage website visitors and customers efficiently. It offers comprehensive tools for real-time interaction and support.
Use Cases
Customers recommend Engagement Management, Collaboration, Generation Of New Leads, as the business use cases that they have been most satisfied with while using Zoho SalesIQ.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Zoho SalesIQ.
Zoho SalesIQ Use-Cases and Business Priorities: Customer Satisfaction Data
Zoho SalesIQ works with different mediums / channels such as Chat. Website. Phone Calls etc.
Zoho SalesIQ's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc. and Zoho SalesIQ support capabilities include Chat Support, AI Powered, 24/7 Support, etc. also Zoho SalesIQ analytics capabilities include Analytics, and Custom Reports.
Reviews
"Zoho SalesIQ literally changed the way we provide assistance to thousands. We are very happy with and definitively continue to use it." - Gobat Laurent
Zoho SalesIQ, Helpcrunch, Haptik, Smartsupp, JivoChat, etc., all belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Zoho SalesIQ
Top Industries
- Information Technology and Services
- Marketing and Advertising
- Computer Software
Popular in
- Small Business
- Mid Market
- Enterprise
Zoho SalesIQ is popular in Information Technology And Services, Marketing And Advertising, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Zoho SalesIQ Use Cases
How efficiently Does Zoho SalesIQ manage your Engagement Management?
What solutions does Zoho SalesIQ provide for Collaboration?
What Are the key features of Zoho SalesIQ for Generation Of New Leads?
How does Zoho SalesIQ facilitate Lead Engagement?
How can Zoho SalesIQ enhance your Helpdesk Management process?
26 buyers and buying teams have used Cuspera to assess how well Zoho SalesIQ solved their Live Chat needs. Cuspera uses 1671 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Zoho SalesIQ literally changed the way we provide assistance to thousands. We are very happy with and definitively continue to use it. Testimonial By Gobat Laurent |
|
Is this magic or just a really smart progressive team, offering an amazing product... It works! Testimonial By Todd Sutcliffe |
|
With Zoho SalesIQ, we have raised the bar of customer relationship. Our customer support has never been so efficient. Testimonial By Rodrigo Ferrer |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Gobat Laurent Coordinator, Scientific Information University Neuchatel |
Zoho SalesIQ literally changed the way we provide assistance to thousands. We are very happy with and definitively continue to use it. Testimonial By Gobat Laurent |
|
Todd Sutcliffe CEO NATSB |
Is this magic or just a really smart progressive team, offering an amazing product... It works! Testimonial By Todd Sutcliffe |
|
Rodrigo Ferrer CTO Pró-Laudo |
With Zoho SalesIQ, we have raised the bar of customer relationship. Our customer support has never been so efficient. Testimonial By Rodrigo Ferrer |
Case Studies
CASE STUDY Zepto
CASE STUDY Tech Mahindra
CASE STUDY Agappe Diagnostics
CASE STUDY TagniFi
CASE STUDY Valmiki Group
CASE STUDY UENI
Video
Manage multiple website activities with Brands | Zoho SalesIQ
Frequently Asked Questions(FAQ)
for Zoho SalesIQ
What is Zoho SalesIQ?
Zoho SalesIQ is a live chat customer support software for website and visitor tracking. It helps to increase sales and revenue and improve ROI.
SalesIQ is a hassle-free live chat for customer support and business growth. It integrates with a range of CMS, email marketing, analytics, and other tools to close deals faster.
Some of the features of SalesIQ include monitoring visitors' interaction with the website in real-time, assigning follow-up tasks on Zoho CRM without leaving the live chat window, creating powerful lead scores, automating prospect engagement via email campaigns, and many more.
What is Zoho SalesIQ used for?
What are the top features of Zoho SalesIQ?
Who uses Zoho SalesIQ?
What are Zoho SalesIQ alternatives?
Where is Zoho SalesIQ located?
Peers used Zoho SalesIQ for engagement management and collaboration
Zoho SalesIQ Competitors
Zoho SalesIQ Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (7) |
| Analytics | Read Reviews (89) |
| Custom Reports | Read Reviews (180) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (7) |
| Analytics | Read Reviews (89) |
| Custom Reports | Read Reviews (180) |
Zoho SalesIQ Integrations
Zoho SalesIQ integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Zoho SalesIQ
Software Failure Risk Guidance
?for Zoho SalesIQ
Overall Risk Meter
Top Failure Risks for Zoho SalesIQ
Zoho Corporation Pvt. Ltd News
Introducing document delivery and authentication via WhatsApp in Zoho Sign
Zoho introduces WhatsApp integration in Zoho Sign, enabling document delivery and OTP authentication via WhatsApp. This update enhances user experience by offering faster turnaround times, increased trust, and improved security with end-to-end encryption. Users can easily set up the integration through Zoho Sign's interface, linking their WhatsApp Business account for streamlined document workflows.
ManageEngine Introduces DEX Capabilities in Endpoint Central, Advancing Towards Autonomous Endpoint Management
ManageEngine, a division of Zoho Corporation, has introduced digital employee experience (DEX) capabilities to its Endpoint Central platform. This enhancement aims to improve IT teams' ability to proactively resolve endpoint performance issues, thereby enhancing employee productivity and satisfaction. The new features include real-time insights, diagnostics, and automation, and are available as a stand-alone SaaS product or an add-on to Endpoint Central.
Zoho Finance Suite: Powering Belgiums shift to E-Invoicing
Zoho is expanding its Finance Suite to support Belgium's nationwide e-invoicing mandate starting January 2026. The suite, including Zoho Billing, Zoho Books, and Zoho Inventory, will enable Belgian businesses to issue and receive invoices via the Peppol network, ensuring compliance with the BIS 3.0 format. This expansion highlights Zoho's commitment to aiding businesses in Europe with seamless invoicing workflows.
Tuning response time psychology with an integrated solution
Zoho CRM now integrates with Office24by7's cloud telephony solution, enhancing sales efficiency by providing instant lead alerts, auto-dialing, and smart routing. This integration allows sales teams to access full CRM context during calls, improving conversion rates and overall productivity. The solution also offers call analytics and performance insights for better sales management.
Zoho Corporation Pvt. Ltd Profile
HQ Location
4141 Hacienda Drive, Pleasanton, California 94588, USA
Employees
1001-5000
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Financials
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