Zoho SalesIQ Overview

Zoho SalesIQ is a customer engagement platform that helps businesses engage website visitors and customers efficiently. It offers comprehensive tools for real-time interaction and support.

Use Cases

Customers recommend Engagement Management, Collaboration, Generation Of New Leads, as the business use cases that they have been most satisfied with while using Zoho SalesIQ.

Other use cases:

  • Lead Engagement
  • Helpdesk Management
  • Conversion Management
  • Lead Management
  • Sales Document Management
  • Contact List Management
  • Lead Tracking
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Zoho SalesIQ.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Improve Digital And Social Presence
  • Enter New Markets Internationally Or Locally
  • Improve Brand Engagement
  • Improve Visibility
  • Scale Best Practices
See all business priorities See less business priorities

Zoho SalesIQ Use-Cases and Business Priorities: Customer Satisfaction Data

Zoho SalesIQ works with different mediums / channels such as Chat, Website, Phone Calls, etc.

Zoho SalesIQ's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc.

Reviews

"With Zoho SalesIQ, we have raised the bar of customer relationship. Our customer support has never been so efficient." - Rodrigo Ferrer

Zoho SalesIQ, Velaro Platforms, Liveperson LiveEngage, Olark, Tawk.to, etc., all belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoho SalesIQ

Top Industries

  • Information Technology and Services
  • Marketing and Advertising
  • Computer Software

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Zoho SalesIQ is popular in Information Technology And Services, Marketing And Advertising, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Zoho SalesIQ Use Cases

How efficiently Does Zoho SalesIQ manage your Engagement Management?

How efficiently Does Zoho SalesIQ manage your Collaboration?

Why is Zoho SalesIQ the best choice for Generation Of New Leads?

How does Zoho SalesIQ facilitate Lead Engagement?

How can Zoho SalesIQ optimize your Helpdesk Management Workflow?

37+ more Business Use Cases

26 buyers and buying teams have used Cuspera to assess how well Zoho SalesIQ solved their Live Chat needs. Cuspera uses 1671 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Zoho SalesIQ testimonial

Rodrigo Ferrer

CTO

Pró-Laudo

With Zoho SalesIQ, we have raised the bar of customer relationship. Our customer support has never been so efficient. Testimonial By Rodrigo Ferrer
Zoho SalesIQ testimonial

Gobat Laurent

Coordinator, Scientific Information University

Neuchatel

Zoho SalesIQ literally changed the way we provide assistance to thousands. We are very happy with and definitively continue to use it. Testimonial By Gobat Laurent
Zoho SalesIQ testimonial

Todd Sutcliffe

CEO

NATSB

Is this magic or just a really smart progressive team, offering an amazing product... It works! Testimonial By Todd Sutcliffe
CUSTOMERS TESTIMONIALS
Zoho SalesIQ testimonial

Rodrigo Ferrer

CTO

Pró-Laudo

With Zoho SalesIQ, we have raised the bar of customer relationship. Our customer support has never been so efficient. Testimonial By Rodrigo Ferrer
Zoho SalesIQ testimonial

Gobat Laurent

Coordinator, Scientific Information University

Neuchatel

Zoho SalesIQ literally changed the way we provide assistance to thousands. We are very happy with and definitively continue to use it. Testimonial By Gobat Laurent
Zoho SalesIQ testimonial

Todd Sutcliffe

CEO

NATSB

Is this magic or just a really smart progressive team, offering an amazing product... It works! Testimonial By Todd Sutcliffe

Case Studies

COMPANY INDUSTRY CASE STUDIES
Zoho SalesIQ case study
Food & Beverages
Food & Beverages
CASE STUDY 80 Degrees East

80 Degrees East improved customer experience and inventory management using Zoho Forms, enhancing data collection and customization efficiently.

Read More
Zoho SalesIQ case study
Marketing and Advertising
Marketing and Advertising
CASE STUDY Gallagher Business Development

Gallagher Business Development improved reporting efficiency and revenue tracking by switching to Zoho CRM from Salesforce.

Read More
Zoho SalesIQ case study
Education
Education
CASE STUDY SRM University

SRM University used Zoho Creator to go paperless, improving process efficiency for over 38,000 students and 2,600 faculty.

Read More

Video

Manage multiple website activities with Brands | Zoho SalesIQ

Video Thumbnail

Frequently Asked Questions(FAQ)

for Zoho SalesIQ

What is Zoho SalesIQ?

Zoho SalesIQ is a live chat customer support software for website and visitor tracking. It helps to increase sales and revenue and improve ROI.

SalesIQ is a hassle-free live chat for customer support and business growth. It integrates with a range of CMS, email marketing, analytics, and other tools to close deals faster.

Some of the features of SalesIQ include monitoring visitors' interaction with the website in real-time, assigning follow-up tasks on Zoho CRM without leaving the live chat window, creating powerful lead scores, automating prospect engagement via email campaigns, and many more.

What is Zoho SalesIQ used for?

Zoho SalesIQ is a Live Chat Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Engagement Management, Collaboration and Generation Of New Leads .

What are the top features of Zoho SalesIQ?

Personalization, Alerts: popups & Notifications and Dashboard are some of the top features of Zoho SalesIQ.

Who uses Zoho SalesIQ?

Zoho SalesIQ is used by Information Technology And Services, Marketing And Advertising and Computer Software among other industries.

What are Zoho SalesIQ alternatives?

Velaro Platforms, Liveperson LiveEngage, Olark and Tawk.To are popular alternatives for Zoho SalesIQ.

Where is Zoho SalesIQ located?

Zoho SalesIQ is headquartered at 4141 Hacienda Drive, Pleasanton, California 94588, USA.
lightning

Peers used Zoho SalesIQ for engagement management and collaboration

Zoho SalesIQ Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.62/5 ★

Read Reviews (7)
Analytics

4.70/5 ★

Read Reviews (89)
Custom Reports

4.00/5 ★

Read Reviews (180)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.62/5 ★

Read Reviews (7)
Analytics

4.70/5 ★

Read Reviews (89)
Custom Reports

4.00/5 ★

Read Reviews (180)

Zoho SalesIQ Integrations

Zoho SalesIQ integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.46/5 ★

Read Reviews (104)
Data Export

4.37/5 ★

Read Reviews (52)

Few API Integrations for Zoho SalesIQ

Software Failure Risk Guidance

?

for Zoho SalesIQ

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoho SalesIQ

Zoho Corporation News

iTWire - Zoho and NVIDIA AI collaboration a gamechanger for 700 , 000 businesses

Zoho Corporation and NVIDIA's AI collaboration revolutionizes business operations for 700,000 companies, enhancing data analytics and artificial intelligence capabilities.

23/10/2024 - source

Zoho Corporation Releases Updated Version Of The Zoho Analytics - Brand Spur

Zoho Corporation releases an updated version of Zoho Analytics.

13/09/2024 - source

Xobin Announces Integration with Zoho Recruit , Enhancing AI - Driven Skill Assessment for Global Enterprises

Xobin integrates with Zoho Recruit to enhance AI-driven skill assessments for global enterprises.

02/06/2024 - source

Zoho Corporation Profile

Company Name

Zoho Corporation

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE