Zoho SalesIQ Overview
Zoho SalesIQ is a customer engagement platform that helps businesses engage website visitors and customers efficiently. It offers comprehensive tools for real-time interaction and support.
Use Cases
Customers recommend Engagement Management, Collaboration, Generation Of New Leads, as the business use cases that they have been most satisfied with while using Zoho SalesIQ.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Zoho SalesIQ.
Zoho SalesIQ Use-Cases and Business Priorities: Customer Satisfaction Data
Zoho SalesIQ works with different mediums / channels such as Chat. Website. Phone Calls etc.
Zoho SalesIQ's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc. and Zoho SalesIQ support capabilities include Chat Support, AI Powered, 24/7 Support, etc. also Zoho SalesIQ analytics capabilities include Analytics, and Custom Reports.
Reviews
"With Zoho SalesIQ, we have raised the bar of customer relationship. Our customer support has never been so efficient." - Rodrigo Ferrer
Zoho SalesIQ, Helpcrunch, Haptik, Gist, Tidio, etc., all belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Zoho SalesIQ
Top Industries
- Information Technology and Services
- Marketing and Advertising
- Computer Software
Popular in
- Small Business
- Mid Market
- Enterprise
Zoho SalesIQ is popular in Information Technology And Services, Marketing And Advertising, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.
Zoho SalesIQ Customer wins, Customer success stories, Case studies
What benefits does Zoho SalesIQ offer for Engagement Management?
How does Zoho SalesIQ facilitate Collaboration?
What makes Zoho SalesIQ ideal for Generation Of New Leads?
How does Zoho SalesIQ facilitate Lead Engagement?
What benefits does Zoho SalesIQ offer for Helpdesk Management?
26 buyers and buying teams have used Cuspera to assess how well Zoho SalesIQ solved their Live Chat needs. Cuspera uses 1671 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
With Zoho SalesIQ, we have raised the bar of customer relationship. Our customer support has never been so efficient. Testimonial By Rodrigo Ferrer |
|
Is this magic or just a really smart progressive team, offering an amazing product... It works! Testimonial By Todd Sutcliffe |
|
Zoho SalesIQ literally changed the way we provide assistance to thousands. We are very happy with and definitively continue to use it. Testimonial By Gobat Laurent |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Rodrigo Ferrer CTO Pró-Laudo |
With Zoho SalesIQ, we have raised the bar of customer relationship. Our customer support has never been so efficient. Testimonial By Rodrigo Ferrer |
|
Todd Sutcliffe CEO NATSB |
Is this magic or just a really smart progressive team, offering an amazing product... It works! Testimonial By Todd Sutcliffe |
|
Gobat Laurent Coordinator, Scientific Information University Neuchatel |
Zoho SalesIQ literally changed the way we provide assistance to thousands. We are very happy with and definitively continue to use it. Testimonial By Gobat Laurent |
Force Motors partners with Zoho to power end-to-end digital transformation across its dealer networks
Read more →Joyalukkas Partners with Zoho to Unify Sales Operations & Redefine Customer Experience Across Global Retail Operations
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Read more →Manage multiple website activities with Brands | Zoho SalesIQ
Frequently Asked Questions(FAQ)
for Zoho SalesIQ
What is Zoho SalesIQ?
Zoho SalesIQ is a live chat customer support software for website and visitor tracking. It helps to increase sales and revenue and improve ROI.
SalesIQ is a hassle-free live chat for customer support and business growth. It integrates with a range of CMS, email marketing, analytics, and other tools to close deals faster.
Some of the features of SalesIQ include monitoring visitors' interaction with the website in real-time, assigning follow-up tasks on Zoho CRM without leaving the live chat window, creating powerful lead scores, automating prospect engagement via email campaigns, and many more.
What is Zoho SalesIQ used for?
What are the top features of Zoho SalesIQ?
Who uses Zoho SalesIQ?
What are Zoho SalesIQ alternatives?
Where is Zoho SalesIQ located?
Peers used Zoho SalesIQ for engagement management and collaboration
Zoho SalesIQ Competitors
Zoho SalesIQ Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (7) |
| Analytics | Read Reviews (89) |
| Custom Reports | Read Reviews (180) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (7) |
| Analytics | Read Reviews (89) |
| Custom Reports | Read Reviews (180) |
Zoho SalesIQ Integrations
Zoho SalesIQ integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Zoho SalesIQ
Software Failure Risk Guidance
?for Zoho SalesIQ
Overall Risk Meter
Top Failure Risks for Zoho SalesIQ
Zoho Corporation Pvt. Ltd News
Zoho Corporation to Leverage NVIDIA NeMo to Build LLMs
Zoho Corporation is leveraging NVIDIA's AI platform, including NeMo, to develop and deploy large language models (LLMs) for its SaaS applications. This collaboration aims to enhance AI capabilities for Zoho's 700,000+ customers, focusing on business-specific use cases and privacy compliance. Zoho's investment in NVIDIA's technology has resulted in significant improvements in throughput and latency.
Zoho Adds Advanced AI Capabilities to Low-Code Development Platform
Zoho has introduced advanced AI capabilities to its low-code development platform, Zoho Creator, enhancing app creation with 10 new features. These include the AI assistant CoCreator, which uses voice and text prompts for app building, and AI-driven component and code generation. The updates aim to speed up app development and democratize access without extra costs, leveraging Zoho's AI assistant, Zia.
Four years strong: Zoho Assist wins Customers Choice 2025 in the Remote Desktop Category
Zoho Assist has been awarded the Customers Choice 2025 in the Remote Desktop category on Gartner Peer Insights for the fourth consecutive year. This recognition is based on user feedback from IT professionals and customer support teams. Zoho Assist is praised for its simplicity, security, and scalability, with recent enhancements including automation and advanced auditing features to support hybrid work environments.
Intelligent agreement management with Zoho Sign's AI features
Zoho Sign has integrated with OpenAI's ChatGPT to enhance contract management. This AI-powered assistant helps users identify obligations, spot missing clauses, and detect potential risks in agreements. It also extracts metadata, provides document queries, and simplifies legal jargon, making contract handling more efficient and secure.
Zoho Corporation Pvt. Ltd Profile
HQ Location
4141 Hacienda Drive, Pleasanton, California 94588, USA
Employees
1001-5000
Social
Financials
PRIVATE
